SC Application Packager Contract - Paying up to £470 Per Day, Inside IR35, Based in Portsmouth (Fully on site working), To Start ASAP Your new company You will be working with a leading organisation that is based in Portsmouth. Your new role You will be responsible for configuring and supporting software deployment, particularly in the context of Microsoft Intune, SCCM (System Center Configuration Manager), and Windows 11. This role involves creating application packages, ensuring compliance, and maintaining a secure and efficient desktop environment. What you'll need to succeed For this role you will need to be familiar with Windows 11 deployments and have worked on deploying apps in Intune format. What you'll get in return You will get the opportunity to work with a leading organisation that is based in Portsmouth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/03/2024
Project-based
SC Application Packager Contract - Paying up to £470 Per Day, Inside IR35, Based in Portsmouth (Fully on site working), To Start ASAP Your new company You will be working with a leading organisation that is based in Portsmouth. Your new role You will be responsible for configuring and supporting software deployment, particularly in the context of Microsoft Intune, SCCM (System Center Configuration Manager), and Windows 11. This role involves creating application packages, ensuring compliance, and maintaining a secure and efficient desktop environment. What you'll need to succeed For this role you will need to be familiar with Windows 11 deployments and have worked on deploying apps in Intune format. What you'll get in return You will get the opportunity to work with a leading organisation that is based in Portsmouth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Here at Hays, I am recruiting for an experienced VoIP (SIP) Engineer, on an initial 3 month contract (extensions likely) £490 pd (Inside IR35), working hybrid 2 days per week the Bradford office. What you will be working on: A great opportunity to work at a well-regarded Telecommunications client of mine as a Technical Engineer. You will be a hands-on resource, managing, coordinating, facilitating & executing test plans, defect management and status reporting; primarily for SIP work with SBC's, IP PBX's & SoftSwitch's. The team with a test lab are responsible for: Checking internal customers' SBC's before being passed onto external customers. Firewall for voice with an understanding of how to set up IVPN. Set up physical connection, logical connection and SIP connection. Test each SBC's against 120 scenarios, write a configuration data report, and deliver it to all stakeholders. You will be able to demonstrate Significant hands-on technical knowledge & experience of CISCO SBC's, (ideally Ribbon SBC 2000), CUBE and IP PBX's. Knowledge and understanding of Layer 1, Layer 2 and Layer 3 protocols. Experience managing & executing testing of the service, including SIP trace collection, management and review. Experience coordinating resources for testing, defect investigation & management, service testing & troubleshooting. Knowledge and skill using MS Teams Audio Codes. What you'll get in return On offer is an initial 3-month contract (extension very likely), paying £490 per day (Inside IR35). This role is based in Bradford, working hybrid with a minimum 2 days per week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Project-based
Here at Hays, I am recruiting for an experienced VoIP (SIP) Engineer, on an initial 3 month contract (extensions likely) £490 pd (Inside IR35), working hybrid 2 days per week the Bradford office. What you will be working on: A great opportunity to work at a well-regarded Telecommunications client of mine as a Technical Engineer. You will be a hands-on resource, managing, coordinating, facilitating & executing test plans, defect management and status reporting; primarily for SIP work with SBC's, IP PBX's & SoftSwitch's. The team with a test lab are responsible for: Checking internal customers' SBC's before being passed onto external customers. Firewall for voice with an understanding of how to set up IVPN. Set up physical connection, logical connection and SIP connection. Test each SBC's against 120 scenarios, write a configuration data report, and deliver it to all stakeholders. You will be able to demonstrate Significant hands-on technical knowledge & experience of CISCO SBC's, (ideally Ribbon SBC 2000), CUBE and IP PBX's. Knowledge and understanding of Layer 1, Layer 2 and Layer 3 protocols. Experience managing & executing testing of the service, including SIP trace collection, management and review. Experience coordinating resources for testing, defect investigation & management, service testing & troubleshooting. Knowledge and skill using MS Teams Audio Codes. What you'll get in return On offer is an initial 3-month contract (extension very likely), paying £490 per day (Inside IR35). This role is based in Bradford, working hybrid with a minimum 2 days per week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company As a Power Platform Developer, your focus will be on designing, developing, testing, and maintaining business applications in areas including document management, knowledge management, and other legal solutions. You will leverage Microsoft technologies, including low-code and no-code solutions, the MS O365 stack, and emerging Microsoft AI-based solutions. Your new role Provide technical leadership in the design, development, and deployment of software solutions based on the Microsoft O365 stack. Develop solutions using Power Platform (Power Apps, Power Automate, Power BI), SharePoint, Microsoft Dataverse, Microsoft Teams, Office Add-ins, Microsoft Graph, Microsoft Identity Platform, Adaptive Cards, Fluent UI Web Components and Azure Services. Design, develop and deploy robust solution architectures that align with user needs and business goals. Participate in the collection and analysis of data to support solution design. Develop and execute test processes and cases to ensure the quality of developed solutions. Provide support for existing systems, diagnosing and resolving technical issues. Continually update technical knowledge and skills and drive the adoption of best practices within the team. Assist in project planning and management tasks as needed. Supervise a junior developer. What you'll need to succeed 5 years of experience in software development. Experience developing business solutions using the Microsoft O365 product stack. Experience with Low code/no code solutions and development frameworks. Experience working with SQL (MSSQL) including basic database administration would be advantageous. Experience with software development methodologies and best practices. Experience in the legal domain or other professional services areas an advantage. Experience supporting and migrating Legacy systems an advantage. Experience with data Integration via SSIS or REST APIs an advantage. Ability to work independently and collaboratively, communicate effectively with stakeholders and deliver high-quality solutions within deadlines. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
Your new company As a Power Platform Developer, your focus will be on designing, developing, testing, and maintaining business applications in areas including document management, knowledge management, and other legal solutions. You will leverage Microsoft technologies, including low-code and no-code solutions, the MS O365 stack, and emerging Microsoft AI-based solutions. Your new role Provide technical leadership in the design, development, and deployment of software solutions based on the Microsoft O365 stack. Develop solutions using Power Platform (Power Apps, Power Automate, Power BI), SharePoint, Microsoft Dataverse, Microsoft Teams, Office Add-ins, Microsoft Graph, Microsoft Identity Platform, Adaptive Cards, Fluent UI Web Components and Azure Services. Design, develop and deploy robust solution architectures that align with user needs and business goals. Participate in the collection and analysis of data to support solution design. Develop and execute test processes and cases to ensure the quality of developed solutions. Provide support for existing systems, diagnosing and resolving technical issues. Continually update technical knowledge and skills and drive the adoption of best practices within the team. Assist in project planning and management tasks as needed. Supervise a junior developer. What you'll need to succeed 5 years of experience in software development. Experience developing business solutions using the Microsoft O365 product stack. Experience with Low code/no code solutions and development frameworks. Experience working with SQL (MSSQL) including basic database administration would be advantageous. Experience with software development methodologies and best practices. Experience in the legal domain or other professional services areas an advantage. Experience supporting and migrating Legacy systems an advantage. Experience with data Integration via SSIS or REST APIs an advantage. Ability to work independently and collaboratively, communicate effectively with stakeholders and deliver high-quality solutions within deadlines. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sr Software Developer £50,000 to £60,000 Hybrid, Oxfordshire Permanent | Full-time Your new company A national synchrotron facility is located in Oxfordshire. The site is home to scientific research supporting over 14,000 researchers across various fields with its state-of-the-art facilities. Your new role The Senior Software Developer role involves working within the Data Acquisition Team. In this position, you'll collaborate with other software engineers, supporting various experimental techniques and developing data acquisition capabilities. Responsibilities Provide technical leadership within the data acquisition group to develop, test, maintain and support the ongoing software development Lead a team delivering medium-scale projects (typically with direct business impact and firm deadlines), providing direction, coaching, support and motivation Use technical and professional knowledge to identify opportunities for technical or process improvement across the organisation, supported by the team Bring and apply excellent engineering experience and deep domain knowledge to the Data Acquisition group to ensure that developed systems meet the goals of innovative, world-leading science and engineering. What you'll need to succeed Experience of managing a small team of developers providing technical leadership, mentorship and project management Good working knowledge of Java & Python Experience with leading projects with strict deadlines & tight budgets Experience with collaborating with a large organisation and multiple stakeholders What you'll get in return Industry Leading Public Sector Pension Competitive Health and Social Benefits A combined 40+ days of holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
Sr Software Developer £50,000 to £60,000 Hybrid, Oxfordshire Permanent | Full-time Your new company A national synchrotron facility is located in Oxfordshire. The site is home to scientific research supporting over 14,000 researchers across various fields with its state-of-the-art facilities. Your new role The Senior Software Developer role involves working within the Data Acquisition Team. In this position, you'll collaborate with other software engineers, supporting various experimental techniques and developing data acquisition capabilities. Responsibilities Provide technical leadership within the data acquisition group to develop, test, maintain and support the ongoing software development Lead a team delivering medium-scale projects (typically with direct business impact and firm deadlines), providing direction, coaching, support and motivation Use technical and professional knowledge to identify opportunities for technical or process improvement across the organisation, supported by the team Bring and apply excellent engineering experience and deep domain knowledge to the Data Acquisition group to ensure that developed systems meet the goals of innovative, world-leading science and engineering. What you'll need to succeed Experience of managing a small team of developers providing technical leadership, mentorship and project management Good working knowledge of Java & Python Experience with leading projects with strict deadlines & tight budgets Experience with collaborating with a large organisation and multiple stakeholders What you'll get in return Industry Leading Public Sector Pension Competitive Health and Social Benefits A combined 40+ days of holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment
Dungannon, County Tyrone
Hays are excited to be working with a client who is seeking a SAP MM Consultant (Materials Management) to join their transactional services team where you will be reporting to the head of the enterprise. As their business is expanding, their shared service will create more career growth opportunities within a larger organisation. Additionally, they have plans to continue investing in technology to enhance efficiency and productivity.This role involves analysing and configuring supply chain systems, specifically in the SAP MM space. You will leverage analytical, communication, and problem-solving skills to optimise IT investments. What you'll do: Learn and Apply: Understand customer business processes and use this knowledge to solve defined business problems. Learn current ECC processes and retrofit configurations into the new SAP S/4HANA system, incorporating improvements agreed upon by business and project stakeholders. Design and Deliver: Create high-quality solutions through system configuration that align with overall business requirements. Collaborate: Interface with business process owners to enhance or introduce new application functionality. Resolve support tickets in this area. Documentation and Communication: Develop system documentation and work closely with development team members to define requested changes. Effectively transfer knowledge to ensure ongoing support. Project Management: Develop and manage project plans for your area, understanding customer needs and quantifying appropriate actions. Security and Relationships: Coordinate with IT and business teams to address security needs. Establish and grow relationships with business and IT partners. Mentoring and Independence: Mentor and coach other SAP analysts across different levels. Independently manage and deliver projects in a timely manner. Additional Responsibilities: Handle other duties as assigned. What you'll need: Strong working knowledge of master data requirements Hands-on configuration experience Bachelor's degree in related field or alternatives What you'll get in return: Opportunity for growth and good annual leave package Employee Assistance Program and Life assurance Good company culture If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
Hays are excited to be working with a client who is seeking a SAP MM Consultant (Materials Management) to join their transactional services team where you will be reporting to the head of the enterprise. As their business is expanding, their shared service will create more career growth opportunities within a larger organisation. Additionally, they have plans to continue investing in technology to enhance efficiency and productivity.This role involves analysing and configuring supply chain systems, specifically in the SAP MM space. You will leverage analytical, communication, and problem-solving skills to optimise IT investments. What you'll do: Learn and Apply: Understand customer business processes and use this knowledge to solve defined business problems. Learn current ECC processes and retrofit configurations into the new SAP S/4HANA system, incorporating improvements agreed upon by business and project stakeholders. Design and Deliver: Create high-quality solutions through system configuration that align with overall business requirements. Collaborate: Interface with business process owners to enhance or introduce new application functionality. Resolve support tickets in this area. Documentation and Communication: Develop system documentation and work closely with development team members to define requested changes. Effectively transfer knowledge to ensure ongoing support. Project Management: Develop and manage project plans for your area, understanding customer needs and quantifying appropriate actions. Security and Relationships: Coordinate with IT and business teams to address security needs. Establish and grow relationships with business and IT partners. Mentoring and Independence: Mentor and coach other SAP analysts across different levels. Independently manage and deliver projects in a timely manner. Additional Responsibilities: Handle other duties as assigned. What you'll need: Strong working knowledge of master data requirements Hands-on configuration experience Bachelor's degree in related field or alternatives What you'll get in return: Opportunity for growth and good annual leave package Employee Assistance Program and Life assurance Good company culture If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title 1st Line Support Analyst Length Until March 2025 IR35 Inside. Paid PAYE Rate £175 per day Location Paisley - Must be within commuting distance Working pattern Hybrid 1 day/week in office. Shift work between 8am-6pm, 35 hours a week Responsibilities: Handle customer contacts and resolve incidents, where possible, ensuring the correct processes are always followed and issues are resolved at first contact where possible Accurately capture details of incidents through having the required technical knowledge to ask the correct questions Perform triage of issues and accurately record information to categorise and prioritise tickets correctly Handle any escalations to ensure a timely resolution Communicate effectively with the team leader and other teams Identify service improvements and actively seek involvement in bringing them into operation Essential Criteria : * Proven track record in call handling * Experience of working in a service environment * Experience of using online tools to record and monitor customer contacts * Good technical knowledge of Microsoft-based environments Desirable Criteria * Previous experience of working within a service centre where the service is delivered by multiple suppliers * Understanding of the Information Technology Infrastructure Library (ITIL) Framework and its application What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
22/03/2024
Project-based
Job Title 1st Line Support Analyst Length Until March 2025 IR35 Inside. Paid PAYE Rate £175 per day Location Paisley - Must be within commuting distance Working pattern Hybrid 1 day/week in office. Shift work between 8am-6pm, 35 hours a week Responsibilities: Handle customer contacts and resolve incidents, where possible, ensuring the correct processes are always followed and issues are resolved at first contact where possible Accurately capture details of incidents through having the required technical knowledge to ask the correct questions Perform triage of issues and accurately record information to categorise and prioritise tickets correctly Handle any escalations to ensure a timely resolution Communicate effectively with the team leader and other teams Identify service improvements and actively seek involvement in bringing them into operation Essential Criteria : * Proven track record in call handling * Experience of working in a service environment * Experience of using online tools to record and monitor customer contacts * Good technical knowledge of Microsoft-based environments Desirable Criteria * Previous experience of working within a service centre where the service is delivered by multiple suppliers * Understanding of the Information Technology Infrastructure Library (ITIL) Framework and its application What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
An exciting and unique opportunity for a Research or Computer Manager seeking a new opportunity in the Reading area. Up to £56,000 DOE plus Additional Benefits Permanent (Full-time) Reading, Berkshire UK Your new company You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching. Your new role The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation. What you'll need to succeed The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills. What you'll get in return You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office a week is 2 days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
22/03/2024
Full time
An exciting and unique opportunity for a Research or Computer Manager seeking a new opportunity in the Reading area. Up to £56,000 DOE plus Additional Benefits Permanent (Full-time) Reading, Berkshire UK Your new company You will be joining an organisation which has been at the forefront of UK higher education for nearly a century. They have become innovators and pioneers over the years, pushing academic boundaries and leading social change. This role sits within the Digital Research Computing Team, which provides specialist expertise in the provision and use of IT, computation and data analysis to support research and academic teaching. Your new role The role is accountable for the strategic engagement, vision, development and delivery of Digital Technology Services (DTS) in support of research. To proactively manage and co-ordinate between research groups and DTS, supporting executive and senior management across all areas to ensure suitable digital research services and appropriate digital research support processes are in place, documented, and available to support research within the organisation. What you'll need to succeed The right candidate will have experience leading strategic development and designing services in conjunction with functional teams is essential. They will also have experience with creating, maintaining, and supporting customer business plans. Previous experience working in various public sector organisations is highly advantageous, with a background working in research or managing a research team being highly desirable. Good stakeholder relationships and engagement is essential, as well as great communication skills. What you'll get in return You will be entitled to the full employee benefits package of a permanent employee (more information can be provided), which includes access to training materials and courses to enhance your development. The organisation adopts a flexible and hybrid working policy where you can adjust your start/finish working hours and where the minimum requirement to be in the office a week is 2 days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment
Newcastle Upon Tyne, Tyne And Wear
Your new company Service Desk Analyst required on a 12 Months FTC basis for reputable public sector organisation based in Newcastle to provide 1st line support and customer service for an out of hours service that supports a range of public sector clients across the UK. Various shifts available covering evenings and weekends up until midnight. Your new role As a Service Desk Analyst you will be required to provide excellent customer service and answer a variety of basic technical queries across various channels which could include, telephone, email, instant chat, remote support tools and service monitoring tools. You will be required to record all customer enquiries and requests, following predefined processes, troubleshooting problems using technical knowledge, accurately documenting actions and recording solutions. What you'll need to succeed Excellent customer service and communication skills Basic 1st line IT skills across Microsoft technology including Office Any IT Certifications would be desirable but not essential Willingness to learn new skills Flexibility to work evenings and weekend shifts on a rota system What you'll get in return This exciting new role offers a chance to develop your first line technical support skills, offers a salary of £23,500, over 30 days annual leave and remote working with just one visit to site in Newcastle per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
22/03/2024
Your new company Service Desk Analyst required on a 12 Months FTC basis for reputable public sector organisation based in Newcastle to provide 1st line support and customer service for an out of hours service that supports a range of public sector clients across the UK. Various shifts available covering evenings and weekends up until midnight. Your new role As a Service Desk Analyst you will be required to provide excellent customer service and answer a variety of basic technical queries across various channels which could include, telephone, email, instant chat, remote support tools and service monitoring tools. You will be required to record all customer enquiries and requests, following predefined processes, troubleshooting problems using technical knowledge, accurately documenting actions and recording solutions. What you'll need to succeed Excellent customer service and communication skills Basic 1st line IT skills across Microsoft technology including Office Any IT Certifications would be desirable but not essential Willingness to learn new skills Flexibility to work evenings and weekend shifts on a rota system What you'll get in return This exciting new role offers a chance to develop your first line technical support skills, offers a salary of £23,500, over 30 days annual leave and remote working with just one visit to site in Newcastle per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.