Role Title: Data Scientist Duration: 6 months Location: Sheffield (Hybrid 2 days a week in the office) Rate £580- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Datamodelling: Develop and implement data models to support the organisation's data infrastructure, ensuring that data is structured in a way that facilitates analysis and reporting. Predictive Modelling: Build predictive models to forecast future service performance and identify potential issues before they impact service delivery. Data Visualisation: Create data visualisations and dashboards to communicate complex data insights in a clear and concise manner to stakeholders at all levels. Machine Learning: Apply machine learning techniques to automate data analysis and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities and trends. Collaboration: Work closely with the service management team to understand their data needs and deliver solutions that meet these needs. Continuous Improvement: Continually improve data analysis and modelling processes, using feedback and performance metrics to identify areas for improvement. Data Governance: Ensure that all data science activities comply with data governance policies and regulations, including data privacy and security requirements. Team Development: Provide training and mentoring to other team members, sharing expertise in data science, service management, Datamodelling, and ServiceNow. Problem Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
18/04/2024
Project-based
Role Title: Data Scientist Duration: 6 months Location: Sheffield (Hybrid 2 days a week in the office) Rate £580- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Datamodelling: Develop and implement data models to support the organisation's data infrastructure, ensuring that data is structured in a way that facilitates analysis and reporting. Predictive Modelling: Build predictive models to forecast future service performance and identify potential issues before they impact service delivery. Data Visualisation: Create data visualisations and dashboards to communicate complex data insights in a clear and concise manner to stakeholders at all levels. Machine Learning: Apply machine learning techniques to automate data analysis and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities and trends. Collaboration: Work closely with the service management team to understand their data needs and deliver solutions that meet these needs. Continuous Improvement: Continually improve data analysis and modelling processes, using feedback and performance metrics to identify areas for improvement. Data Governance: Ensure that all data science activities comply with data governance policies and regulations, including data privacy and security requirements. Team Development: Provide training and mentoring to other team members, sharing expertise in data science, service management, Datamodelling, and ServiceNow. Problem Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Problem Manager Permanent Umbrella only Hybrid - Sheffield 2 days a week We are actively looking to secure a Problem Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Problem Management: Lead the problem management process in accordance with ITIL standards, ensuring that all problems are logged, tracked, and resolved in a timely manner. Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. Root Cause Analysis: Conduct root cause analysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive measures and documentation to reduce the impact of incidents that cannot be prevented. Change Management: Collaborate with the change management team to implement fixes through the appropriate procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. Trend Analysis: Perform trend analysis to identify patterns and trends in incidents and problems, using this information to proactively address potential issues before they impact services. Proactive Problem Management: Proactively identify and manage problems before incidents occur, using trend analysis and other predictive techniques. Continuous Improvement: Continually improve the problem management process in line with ITIL's principle of continual service improvement. Reporting: Generate regular reports on problem management performance, identifying trends and areas for improvement. Stakeholder Communication: Communicate effectively with stakeholders at all levels, providing regular updates on problem management activities and progress. Training and Mentoring: Train and mentor staff in problem management best practices, including trend analysis and proactive problem management. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
18/04/2024
Project-based
Problem Manager Permanent Umbrella only Hybrid - Sheffield 2 days a week We are actively looking to secure a Problem Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Problem Management: Lead the problem management process in accordance with ITIL standards, ensuring that all problems are logged, tracked, and resolved in a timely manner. Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. Root Cause Analysis: Conduct root cause analysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive measures and documentation to reduce the impact of incidents that cannot be prevented. Change Management: Collaborate with the change management team to implement fixes through the appropriate procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. Trend Analysis: Perform trend analysis to identify patterns and trends in incidents and problems, using this information to proactively address potential issues before they impact services. Proactive Problem Management: Proactively identify and manage problems before incidents occur, using trend analysis and other predictive techniques. Continuous Improvement: Continually improve the problem management process in line with ITIL's principle of continual service improvement. Reporting: Generate regular reports on problem management performance, identifying trends and areas for improvement. Stakeholder Communication: Communicate effectively with stakeholders at all levels, providing regular updates on problem management activities and progress. Training and Mentoring: Train and mentor staff in problem management best practices, including trend analysis and proactive problem management. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Incident Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £50k - £60k + benefits We are actively looking to secure an Incident Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Key Responsibilities: Incident Management: Lead the incident management process, ensuring that all incidents are logged, tracked, and resolved in a timely manner. Incident Process Expertise: Utilize deep knowledge and expertise in incident management processes to effectively manage incidents and minimize service disruption. Backlog Management: Support the delivery of the existing backlog, prioritizing incidents based on their impact and urgency. Communication: Communicate effectively with stakeholders at all levels, providing regular updates on incident status and progress. Problem Escalation: Escalate complex incidents to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Improvement: Identify trends and patterns in incidents to drive service improvement initiatives. Training and Mentoring: Train and mentor staff in incident management best practices, enhancing their skills and capabilities. Reporting: Generate regular reports on incident management performance, identifying trends and areas for improvement. Compliance: Ensure all incident management activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
18/04/2024
Full time
Incident Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £50k - £60k + benefits We are actively looking to secure an Incident Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Key Responsibilities: Incident Management: Lead the incident management process, ensuring that all incidents are logged, tracked, and resolved in a timely manner. Incident Process Expertise: Utilize deep knowledge and expertise in incident management processes to effectively manage incidents and minimize service disruption. Backlog Management: Support the delivery of the existing backlog, prioritizing incidents based on their impact and urgency. Communication: Communicate effectively with stakeholders at all levels, providing regular updates on incident status and progress. Problem Escalation: Escalate complex incidents to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Improvement: Identify trends and patterns in incidents to drive service improvement initiatives. Training and Mentoring: Train and mentor staff in incident management best practices, enhancing their skills and capabilities. Reporting: Generate regular reports on incident management performance, identifying trends and areas for improvement. Compliance: Ensure all incident management activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Details Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner. Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution. Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service disruptions. Problem Escalation: Escalate complex problems to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Request Fulfillment: Process service requests from users, ensuring that they are fulfilled in accordance with agreed service levels. Documentation: Maintain accurate records of all service management activities, including incident logs, service requests, and problem records. Continuous Improvement: Contribute to the continuous improvement of service management processes, identifying opportunities for improvement and suggesting changes. Training: Stay up-to-date with the latest service management best practices and technologies, participating in training and development activities as required. Compliance: Ensure all activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay
18/04/2024
Full time
Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Details Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner. Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution. Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service disruptions. Problem Escalation: Escalate complex problems to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Request Fulfillment: Process service requests from users, ensuring that they are fulfilled in accordance with agreed service levels. Documentation: Maintain accurate records of all service management activities, including incident logs, service requests, and problem records. Continuous Improvement: Contribute to the continuous improvement of service management processes, identifying opportunities for improvement and suggesting changes. Training: Stay up-to-date with the latest service management best practices and technologies, participating in training and development activities as required. Compliance: Ensure all activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay
IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service Strategy : Develop and implement a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of IT services, meeting agreed service levels and delivering a high level of customer satisfaction. Continuous Improvement : Drive the continual improvement of IT services and service management processes, using metrics to monitor performance and identify areas for improvement. Stakeholder Management : Build strong relationships with stakeholders at all levels, communicating effectively and managing expectations. Vendor Management : Manage relationships with vendors and third-party providers, ensuring that they deliver value for money and meet their contractual obligations. Risk Management : Identify and manage risks to service delivery, implementing appropriate mitigation strategies and contingency plans. Team Development : Develop the service management team, providing training and mentoring to enhance their skills and capabilities. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
18/04/2024
Full time
IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service Strategy : Develop and implement a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of IT services, meeting agreed service levels and delivering a high level of customer satisfaction. Continuous Improvement : Drive the continual improvement of IT services and service management processes, using metrics to monitor performance and identify areas for improvement. Stakeholder Management : Build strong relationships with stakeholders at all levels, communicating effectively and managing expectations. Vendor Management : Manage relationships with vendors and third-party providers, ensuring that they deliver value for money and meet their contractual obligations. Risk Management : Identify and manage risks to service delivery, implementing appropriate mitigation strategies and contingency plans. Team Development : Develop the service management team, providing training and mentoring to enhance their skills and capabilities. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Role Title: Exadata Engineer Duration: 6 months Location: London - Hybrid Rate: £600 - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Front-to-back support of Exadata platform being built for OneRisk application within Market Risk space. Platform will use brand new X10M database machines. Key Skills/requirements Unix OS management, including patches, upgrades, Cyber vulnerabilities remediation, OS backups, system performance tuning, other activities to ensure compliance with Bank's standards. Oracle DB management (same scope as above). Migration of the existing OneRisk databases being hosted on 19c RACs to Exadata (expected to be done throughout 2024). Incident & Change Management across environments of all grades, including Production. Proactive system monitoring and preventive/corrective actions as required, daily health checks. Maintenance of dedicated monitoring infrastructure (Oracle OEM/ASR). Provisioning of new databases/environments. Capacity Management & Forecasting. Database backups. Refresh of Non-Production databases. Ownership of physical hardware problems (eg motherboard/disks failures), and coordination with vendor & datacentre engineers on their resolution. Management of vendor Service Requests. Other Engineering/DevOps/Project Work, eg optimization of database code delivery (CI/CD). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
18/04/2024
Project-based
Role Title: Exadata Engineer Duration: 6 months Location: London - Hybrid Rate: £600 - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Front-to-back support of Exadata platform being built for OneRisk application within Market Risk space. Platform will use brand new X10M database machines. Key Skills/requirements Unix OS management, including patches, upgrades, Cyber vulnerabilities remediation, OS backups, system performance tuning, other activities to ensure compliance with Bank's standards. Oracle DB management (same scope as above). Migration of the existing OneRisk databases being hosted on 19c RACs to Exadata (expected to be done throughout 2024). Incident & Change Management across environments of all grades, including Production. Proactive system monitoring and preventive/corrective actions as required, daily health checks. Maintenance of dedicated monitoring infrastructure (Oracle OEM/ASR). Provisioning of new databases/environments. Capacity Management & Forecasting. Database backups. Refresh of Non-Production databases. Ownership of physical hardware problems (eg motherboard/disks failures), and coordination with vendor & datacentre engineers on their resolution. Management of vendor Service Requests. Other Engineering/DevOps/Project Work, eg optimization of database code delivery (CI/CD). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job Title: AWS Developer (SC Active) Location: London Working Model: Hybrid - days on-site TBC Duration: initial contract till March 2025 Daily Rate Available: £484 Umbrella Inside IR35 via Umbrella: Paystream, Advance, Giant *Contractor needs to hold active SC to be shortlisted for this role Confidential government project - further details to be shared once shortlisted. AWS Proficiency required
18/04/2024
Project-based
Job Title: AWS Developer (SC Active) Location: London Working Model: Hybrid - days on-site TBC Duration: initial contract till March 2025 Daily Rate Available: £484 Umbrella Inside IR35 via Umbrella: Paystream, Advance, Giant *Contractor needs to hold active SC to be shortlisted for this role Confidential government project - further details to be shared once shortlisted. AWS Proficiency required
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
18/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
16/04/2024
Full time
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
NFT OAT/INFRA - Lead Architect 6 months Remote - Adhoc travel to Dublin £ Market Rate MUST BE PAYE THROUGH UMBRELLA Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role Description: . 8-10+ years hands-on experience doing infra & OAT(operational acceptance testing) testing I,e. Alert & monitoring, failover, transaction reconciliation, zero data lose, Adaptability, Interoperability,Maintainability, Security, Resilience, Recoverability, Installation & Deployment, Service Continuity, availability testing etc. . Experience of defining and implementing Test Policies/Standards and Processes . Experience gained in a Financial Services environment. A combination of strong hands-on technical skills and excellent communication skills. . Should able to do Non-functional test requirement gathering for Infra and OAT testing, provide technical estimates and solution to test the requirement . E2E test delivery management for OAT & Infra testing. . Good experience in IBM TIVOLI or APPDYNAMICs for alert monitoring configuration and testing. . Should have very good administrative knowledge of -SOLARIS/AIX/UNIX/Linux/WINDOWS . Should have very good experience in DB - SQL/Oracle/DB2 failover testing . Should have very good experience in JBOSS/IBM WAS/IIS/MQ/F5 load balancer testing. . Very good experience in Infra & OAT automation using - Jenkins/Marvel . Good hands-on knowledge of Security and Penetration testing . Should able to design OAT & Infra test scenarios, test cases and execute it independently. . Very good knowledge of Vagrant- Jenkins or Inspec infra testing tool and should able to lead Continuous Integration testing . Should have good knowledge of DevOps and should able to integrate OAT & INFRA testing as part of Continuous delivery. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
16/04/2024
Project-based
NFT OAT/INFRA - Lead Architect 6 months Remote - Adhoc travel to Dublin £ Market Rate MUST BE PAYE THROUGH UMBRELLA Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role Description: . 8-10+ years hands-on experience doing infra & OAT(operational acceptance testing) testing I,e. Alert & monitoring, failover, transaction reconciliation, zero data lose, Adaptability, Interoperability,Maintainability, Security, Resilience, Recoverability, Installation & Deployment, Service Continuity, availability testing etc. . Experience of defining and implementing Test Policies/Standards and Processes . Experience gained in a Financial Services environment. A combination of strong hands-on technical skills and excellent communication skills. . Should able to do Non-functional test requirement gathering for Infra and OAT testing, provide technical estimates and solution to test the requirement . E2E test delivery management for OAT & Infra testing. . Good experience in IBM TIVOLI or APPDYNAMICs for alert monitoring configuration and testing. . Should have very good administrative knowledge of -SOLARIS/AIX/UNIX/Linux/WINDOWS . Should have very good experience in DB - SQL/Oracle/DB2 failover testing . Should have very good experience in JBOSS/IBM WAS/IIS/MQ/F5 load balancer testing. . Very good experience in Infra & OAT automation using - Jenkins/Marvel . Good hands-on knowledge of Security and Penetration testing . Should able to design OAT & Infra test scenarios, test cases and execute it independently. . Very good knowledge of Vagrant- Jenkins or Inspec infra testing tool and should able to lead Continuous Integration testing . Should have good knowledge of DevOps and should able to integrate OAT & INFRA testing as part of Continuous delivery. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Our client a Global IT Solutions provider are seeking to recruit an Office 365 Support Engineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be: Response and Resolution You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. R eadiness You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Required/Minimum Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive. Additionally these would be a nice to have Networking skills and familiarity with communication protocols (ftp, HTTP, etc). Object Oriented programming. Scripting: VBS, PowerShell, JavaScript, HTML5. COM = Component Object Model Technical literacy and hands on experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Preferred fluency in either French or German with the ability to communicate effectively it's a plus. Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information technology experience is preferred.
16/04/2024
Full time
Our client a Global IT Solutions provider are seeking to recruit an Office 365 Support Engineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be: Response and Resolution You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. R eadiness You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Required/Minimum Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive. Additionally these would be a nice to have Networking skills and familiarity with communication protocols (ftp, HTTP, etc). Object Oriented programming. Scripting: VBS, PowerShell, JavaScript, HTML5. COM = Component Object Model Technical literacy and hands on experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Preferred fluency in either French or German with the ability to communicate effectively it's a plus. Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information technology experience is preferred.
Job Title: SAP IQ (ILM Resource) Location: Remote within UK Duration: TBC Daily Rate Available: Market Competitive Inside IR35 via Umbrella: Paystream, Advance, Giant Project Brief: As recommended by SAP we configured new ILM system with IQ Server and then connecting converted S/4HANA system to IQ store via ILM. But we were not able to access old data. Though any new data can be archived and retrieved as well successfully. Now After having lot of discussion SAP is suggesting for consulting service for below 2 points 1) As in the new setup (suggested by SAP) both SRS and ILM store is moving to new standalone ILM system so metadata for old archived files which were stored in source system DB needs to be moved to new ILM system DB. There are multiple ways to do it which consulting team will guide/perform on GCC landscape. 2) And for non-prod landscape as the SID of the source system is also changed from GQ1 to GD1 so consulting service from SAP will be required for modifying this old metadata & uri's pointing to old SID.
15/04/2024
Project-based
Job Title: SAP IQ (ILM Resource) Location: Remote within UK Duration: TBC Daily Rate Available: Market Competitive Inside IR35 via Umbrella: Paystream, Advance, Giant Project Brief: As recommended by SAP we configured new ILM system with IQ Server and then connecting converted S/4HANA system to IQ store via ILM. But we were not able to access old data. Though any new data can be archived and retrieved as well successfully. Now After having lot of discussion SAP is suggesting for consulting service for below 2 points 1) As in the new setup (suggested by SAP) both SRS and ILM store is moving to new standalone ILM system so metadata for old archived files which were stored in source system DB needs to be moved to new ILM system DB. There are multiple ways to do it which consulting team will guide/perform on GCC landscape. 2) And for non-prod landscape as the SID of the source system is also changed from GQ1 to GD1 so consulting service from SAP will be required for modifying this old metadata & uri's pointing to old SID.
Optical Systems Engineer - Laser Spectroscopy - Gas Sensor Instruments UK - Oxfordshire £50,000pa (Starting Salary ) + P ension + Company Medical Insurance + Flexible/Hybrid Working + Free Parking Our client is a small, "unique boutique" Gas and Laser Sensory Engineering specialist who have had steady and sustainable growth in the past 3 years. To cope with this growth, they are in the hiring bracket and are seeking to hire an Optical Systems Engineer - Laser Spectroscopy ASAP. Based in Oxfordshire you will have a key role in the design and development of Gas Sensor Instruments based on state-of-the-art Laser Spectroscopy (LDS - Laser Dispersion Spectroscopy). Your day-to-day responsibilities will involve: Further develop your understanding of Optics, Laser Spectroscopy, Electronics and Mechanics as you develop the clients latest Gas Sensor instruments. By performing these tasks, you will play an important role in ensuring the development of a high quality, efficiently manufactured product that delivers reliable, repeatable, and high-quality measurements under all field conditions. The role will involve: Design and evaluation of optical system concepts Modelling and tolerancing of free space optical systems Understanding of Laser spectroscopy signals Building and testing of prototype assemblies Alignment of optical systems Develop optical assembly and test processes and documentation Assisting in service and maintenance of instruments and accessories Contributing to continuous improvement of the instrument design Participating in agile delivery methodology Supporting best practices in health, safety, and environmental management The client is a small company therefore, you'll make a significant and meaningful impact right from the beginning as they transition from a small technology company into manufacturing a world class product. You will be an integral part of an extremely hard-working and knowledgeable technical team with ample amounts of experience for you to absorb and build from and grow your career within the company. Experience or background in CAD and Fibre Optic will be highly advantageous Call Experis IT today
12/04/2024
Full time
Optical Systems Engineer - Laser Spectroscopy - Gas Sensor Instruments UK - Oxfordshire £50,000pa (Starting Salary ) + P ension + Company Medical Insurance + Flexible/Hybrid Working + Free Parking Our client is a small, "unique boutique" Gas and Laser Sensory Engineering specialist who have had steady and sustainable growth in the past 3 years. To cope with this growth, they are in the hiring bracket and are seeking to hire an Optical Systems Engineer - Laser Spectroscopy ASAP. Based in Oxfordshire you will have a key role in the design and development of Gas Sensor Instruments based on state-of-the-art Laser Spectroscopy (LDS - Laser Dispersion Spectroscopy). Your day-to-day responsibilities will involve: Further develop your understanding of Optics, Laser Spectroscopy, Electronics and Mechanics as you develop the clients latest Gas Sensor instruments. By performing these tasks, you will play an important role in ensuring the development of a high quality, efficiently manufactured product that delivers reliable, repeatable, and high-quality measurements under all field conditions. The role will involve: Design and evaluation of optical system concepts Modelling and tolerancing of free space optical systems Understanding of Laser spectroscopy signals Building and testing of prototype assemblies Alignment of optical systems Develop optical assembly and test processes and documentation Assisting in service and maintenance of instruments and accessories Contributing to continuous improvement of the instrument design Participating in agile delivery methodology Supporting best practices in health, safety, and environmental management The client is a small company therefore, you'll make a significant and meaningful impact right from the beginning as they transition from a small technology company into manufacturing a world class product. You will be an integral part of an extremely hard-working and knowledgeable technical team with ample amounts of experience for you to absorb and build from and grow your career within the company. Experience or background in CAD and Fibre Optic will be highly advantageous Call Experis IT today
Role: SAP Fieldglass Solutions Architect Location: London - 2 days per week onsite Length: 6 months Salary: £475 per day via umbrella company SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus
12/04/2024
Project-based
Role: SAP Fieldglass Solutions Architect Location: London - 2 days per week onsite Length: 6 months Salary: £475 per day via umbrella company SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
12/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
Service Desk Lead Leicester/Hursley Full time, permanent opportunity £33,000 - £43,000 based on experience Candidates need to be eligible for SC clearance Required Skills: To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware Interested candidates should pop their CVs across to - in the first instance Referral bonuses are provided of £300 worth of Amazon vouchers per placed candidate. Pop that CV across
12/04/2024
Full time
Service Desk Lead Leicester/Hursley Full time, permanent opportunity £33,000 - £43,000 based on experience Candidates need to be eligible for SC clearance Required Skills: To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware Interested candidates should pop their CVs across to - in the first instance Referral bonuses are provided of £300 worth of Amazon vouchers per placed candidate. Pop that CV across