* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
23/04/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
NO SPONSORSHIP RED TEAM OPERATOR - Contract - to - Hire End Salary $150k - $210k Looking for a candidate with minimum of 2 years of Red Team Operator experience - We are looking for a seasoned Red Team Operator who has development experience, including low-level exploit and/or implant development experience (Must have experience in a low-level language such as C or assembly), to aid in our shift to automating as much of our Red Team program as possible. - We are looking for candidates that take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). - this position is designed for a dedicated individual contributor with a deep passion for red teaming who is looking to thrive in a deeply technical position wherein they will help develop a revolutionary approach to metrics-oriented, automation-driven Red Teaming. The ideal candidate will work closely with our Red Team Lead to design, automate, and conduct Red Team operations. Responsibilities: Collaborate with the Red Team Lead to design and automate Red Team operations Conduct Red Team operations according to established runbooks and SOPs Develop low-level exploits and implants Test exploits and implants in lab environments Write detailed after-action reports Participate in daily operation syncs Assist in Tabletop Exercise planning and execution Communicate effectively with all levels of the organization
23/04/2024
NO SPONSORSHIP RED TEAM OPERATOR - Contract - to - Hire End Salary $150k - $210k Looking for a candidate with minimum of 2 years of Red Team Operator experience - We are looking for a seasoned Red Team Operator who has development experience, including low-level exploit and/or implant development experience (Must have experience in a low-level language such as C or assembly), to aid in our shift to automating as much of our Red Team program as possible. - We are looking for candidates that take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). - this position is designed for a dedicated individual contributor with a deep passion for red teaming who is looking to thrive in a deeply technical position wherein they will help develop a revolutionary approach to metrics-oriented, automation-driven Red Teaming. The ideal candidate will work closely with our Red Team Lead to design, automate, and conduct Red Team operations. Responsibilities: Collaborate with the Red Team Lead to design and automate Red Team operations Conduct Red Team operations according to established runbooks and SOPs Develop low-level exploits and implants Test exploits and implants in lab environments Write detailed after-action reports Participate in daily operation syncs Assist in Tabletop Exercise planning and execution Communicate effectively with all levels of the organization
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: Deerfield, WI SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
23/04/2024
Full time
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: Deerfield, WI SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
23/04/2024
Full time
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
Software Engineering - Appian Development SALARY: $115k plus 10% bonus Location: Chicago, IL Looking for a candidate to design development testing and implementation of apian software designing apian solutions ERDs process mapping and UML workflows software development .NET Java Visual Basic C# HTML/CSS JavaScript UI/UX Preferred agile scrum preferred Responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding, and documenting the business processes in detail where required. Designing Appian solutions in accordance with standard Appian design principles and conventions. Configuring new Appian processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand. Creating and maintaining solution architecture, ERDs, process mapping, and UML workflows documentation Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of Appian processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Collaborating with all team members (Business Analysts, Developers, and Testers), to address customer requests to deliver innovative automated solutions Qualifications: Hands on Appian BPM development experience delivering complete automations (preferred) Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Detail oriented and self motivated Ability to apply analytical thinking to develop and test scripts for technical solutions Technical Skills: Software development (.NET, Java, Visual Basic, C#, etc.) (required) Appian development or another BPM technology (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Certificates or Licenses: Appian certified developer (preferred) BluePrism or equivalent RPA certification (preferred)
23/04/2024
Full time
Software Engineering - Appian Development SALARY: $115k plus 10% bonus Location: Chicago, IL Looking for a candidate to design development testing and implementation of apian software designing apian solutions ERDs process mapping and UML workflows software development .NET Java Visual Basic C# HTML/CSS JavaScript UI/UX Preferred agile scrum preferred Responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding, and documenting the business processes in detail where required. Designing Appian solutions in accordance with standard Appian design principles and conventions. Configuring new Appian processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand. Creating and maintaining solution architecture, ERDs, process mapping, and UML workflows documentation Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of Appian processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Collaborating with all team members (Business Analysts, Developers, and Testers), to address customer requests to deliver innovative automated solutions Qualifications: Hands on Appian BPM development experience delivering complete automations (preferred) Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Detail oriented and self motivated Ability to apply analytical thinking to develop and test scripts for technical solutions Technical Skills: Software development (.NET, Java, Visual Basic, C#, etc.) (required) Appian development or another BPM technology (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Certificates or Licenses: Appian certified developer (preferred) BluePrism or equivalent RPA certification (preferred)
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
23/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
23/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
23/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
23/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
23/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Sr. RBAC Engineer. This person will need to be an expert with Role Based Access Control and will preferably work with SailPoint IAM. Responsibilities/Qualifications: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Have a written policy for how the role-based access control system should be used, including detailing the process for making changes. Be receptive to input from managers and users about how the RBAC system can be optimized and make relevant changes as needed. Continually evaluate roles and security status. Consider the reason and implications request for any change to users' permissions before implementing changes. Enforce security protocols related to permissions. SailPoint Experience.
23/04/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Sr. RBAC Engineer. This person will need to be an expert with Role Based Access Control and will preferably work with SailPoint IAM. Responsibilities/Qualifications: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Have a written policy for how the role-based access control system should be used, including detailing the process for making changes. Be receptive to input from managers and users about how the RBAC system can be optimized and make relevant changes as needed. Continually evaluate roles and security status. Consider the reason and implications request for any change to users' permissions before implementing changes. Enforce security protocols related to permissions. SailPoint Experience.
Senior Business Analyst - Oracle EBS and Fusion Cloud Salary: Open +Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree 5 years+ of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. Required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Experience in creating reports using OTBI and BI Publisher. Responsibilities Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches.
23/04/2024
Full time
Senior Business Analyst - Oracle EBS and Fusion Cloud Salary: Open +Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree 5 years+ of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. Required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Experience in creating reports using OTBI and BI Publisher. Responsibilities Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches.
*Onsite in Chicago, IL. 5 days a week* *Long Term Contract* A prestigious company is looking for a UI/UX Designer. This Designer will design UI/UX systems from scratch using Figma, Sketch, or Adobe Creative Suite. Qualifications: Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred
23/04/2024
Project-based
*Onsite in Chicago, IL. 5 days a week* *Long Term Contract* A prestigious company is looking for a UI/UX Designer. This Designer will design UI/UX systems from scratch using Figma, Sketch, or Adobe Creative Suite. Qualifications: Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred
Principal, Enterprise Monitoring Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree in a related area 10+ years' experience working in a distributed multi-platform environment. 3+ years' experience working with cloud native applications. 3+ years' experience managing technical projects. Expertise in Splunk Experience with Cloud Native applications running on Kubernetes within AWS AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP. CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience. Experience Scripting and/or coding against APIs. Responsibilities Translate middle and senior management strategic directives into workable technical directives. Monitor project status and take remedial action on projects behind schedule and/or over budget. Provide subject matter expertise for ongoing support of third-party tools like Splunk. Provide expert-level technical mentoring to junior members of the team. Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data. Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring. Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems.
23/04/2024
Full time
Principal, Enterprise Monitoring Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree in a related area 10+ years' experience working in a distributed multi-platform environment. 3+ years' experience working with cloud native applications. 3+ years' experience managing technical projects. Expertise in Splunk Experience with Cloud Native applications running on Kubernetes within AWS AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP. CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience. Experience Scripting and/or coding against APIs. Responsibilities Translate middle and senior management strategic directives into workable technical directives. Monitor project status and take remedial action on projects behind schedule and/or over budget. Provide subject matter expertise for ongoing support of third-party tools like Splunk. Provide expert-level technical mentoring to junior members of the team. Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data. Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring. Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems.
Principal, Enterprise Monitoring Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree in a related area 10+ years' experience working in a distributed multi-platform environment. 3+ years' experience working with cloud native applications. 3+ years' experience managing technical projects. Expertise in Splunk Experience with Cloud Native applications running on Kubernetes within AWS AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP. CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience. Experience Scripting and/or coding against APIs. Responsibilities Translate middle and senior management strategic directives into workable technical directives. Monitor project status and take remedial action on projects behind schedule and/or over budget. Provide subject matter expertise for ongoing support of third-party tools like Splunk. Provide expert-level technical mentoring to junior members of the team. Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data. Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring. Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems.
23/04/2024
Full time
Principal, Enterprise Monitoring Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree in a related area 10+ years' experience working in a distributed multi-platform environment. 3+ years' experience working with cloud native applications. 3+ years' experience managing technical projects. Expertise in Splunk Experience with Cloud Native applications running on Kubernetes within AWS AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP. CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience. Experience Scripting and/or coding against APIs. Responsibilities Translate middle and senior management strategic directives into workable technical directives. Monitor project status and take remedial action on projects behind schedule and/or over budget. Provide subject matter expertise for ongoing support of third-party tools like Splunk. Provide expert-level technical mentoring to junior members of the team. Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data. Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring. Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems.
Production Support, Technology Operations Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *3rd shift: Tuesday-Saturday 11pm-730am CST* *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years' experience production systems operations Working knowledge of ITIL principles Understands technical monitoring and metrics. Sophisticated understanding of enterprising technology Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Problem/Incident management experience Responsibilities Analyze and report upon Production capacity CI opportunities. Analyze and report upon Production critical-path processing CI opportunities. Stand-up SWAT's if needed to drive resolution of ongoing Production issues. Identifies and diagnoses complex problems and factors affecting Production performance. Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions. Move between tactical & strategic (ie Forecast system demands and recommend upgrades, expansions, and reconfigurations if/when needed) Consult & evangelize for operational best practices. Collaborate across domains (ie network, DB etc.) to assist with application tuning.
23/04/2024
Full time
Production Support, Technology Operations Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *3rd shift: Tuesday-Saturday 11pm-730am CST* *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years' experience production systems operations Working knowledge of ITIL principles Understands technical monitoring and metrics. Sophisticated understanding of enterprising technology Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Problem/Incident management experience Responsibilities Analyze and report upon Production capacity CI opportunities. Analyze and report upon Production critical-path processing CI opportunities. Stand-up SWAT's if needed to drive resolution of ongoing Production issues. Identifies and diagnoses complex problems and factors affecting Production performance. Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions. Move between tactical & strategic (ie Forecast system demands and recommend upgrades, expansions, and reconfigurations if/when needed) Consult & evangelize for operational best practices. Collaborate across domains (ie network, DB etc.) to assist with application tuning.