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*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Trading Firm is currently seeking a Trade Desk Support Analyst. Candidate will handle first and second level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role. Responsibilities: ? Monitoring and alerting of critical trading system environments ? Proactive identification and resolution of production issues ? Development of tools and driving efficiency/stability improvements/automation with Scripting ? Troubleshooting of complex systems issues Qualifications: ? Previous experience in the trading industry ? Strong working knowledge of UNIX environment/Unix commands ? Basic database knowledge (MySQL) ? Strong Scripting knowledge - Python/Bash Preferred Skills: ? Experience using Jira as a ticket/work request system ? Experience using Grafana/InfluxDB/Icinga ? Linux desktop support experience ? Network troubleshooting and analysis experience