Technical Content Writer/Technical Author Our client is a leading global company operating a vast network of data centers. They are looking for a Technical Content Writer to join their team on a contract basis. This will be an Outside IR35 contract running upwards of 6 months. Responsibilities: - Collaborate with the Global Integration Management Office (IMO) to create and deliver a digital framework/structure, producing the first working edition of our Playbook. - Work closely with stakeholders and business leads to gain a deep understanding of processes and translate complex technical information into simple, accurate, and engaging content. - Redesign and reformat existing documentation in line with consistent branding guidelines and desired level of detail. Skills/Requirements: User-Centered Content Design: - Design content that meets the users' needs, making complex language and processes easy to understand. - Review and improve content to enhance its effectiveness. - Implement branding, style, and visual standards. - Demonstrate expertise in writing, editing, and publishing user-centered content. - Utilize digital content management systems to effectively publish and share content. System Knowledge/Expertise: - Proficiency in Microsoft 365 suite, including Excel, OneDrive, OneNote, PowerPoint, Project, SharePoint, Teams, Visio, and Word. - Familiarity with Confluence and other online workspaces. - Experience with LucidChart, Miro, and Clarizen. In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business. Technical Content Writer/Technical Author
30/05/2023
Project-based
Technical Content Writer/Technical Author Our client is a leading global company operating a vast network of data centers. They are looking for a Technical Content Writer to join their team on a contract basis. This will be an Outside IR35 contract running upwards of 6 months. Responsibilities: - Collaborate with the Global Integration Management Office (IMO) to create and deliver a digital framework/structure, producing the first working edition of our Playbook. - Work closely with stakeholders and business leads to gain a deep understanding of processes and translate complex technical information into simple, accurate, and engaging content. - Redesign and reformat existing documentation in line with consistent branding guidelines and desired level of detail. Skills/Requirements: User-Centered Content Design: - Design content that meets the users' needs, making complex language and processes easy to understand. - Review and improve content to enhance its effectiveness. - Implement branding, style, and visual standards. - Demonstrate expertise in writing, editing, and publishing user-centered content. - Utilize digital content management systems to effectively publish and share content. System Knowledge/Expertise: - Proficiency in Microsoft 365 suite, including Excel, OneDrive, OneNote, PowerPoint, Project, SharePoint, Teams, Visio, and Word. - Familiarity with Confluence and other online workspaces. - Experience with LucidChart, Miro, and Clarizen. In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business. Technical Content Writer/Technical Author
SEO Specialist (B2B) Contract to Permanent 6 months Initially Reading/Hybrid way of working - 2-3 days per week onsite. We are hiring SEO Contractor with extensive experience into Research and Reporting (Search Console, Semrush) for a leading telecom company. This role will sit in the Business Digital team and will report to the Senior Product Manager. The role holder will work closely with Analytics and Optimisation, Digital Product Owners and the wider Digital SEO team, to provide SEO subject matter expertise to support the ambitious future of B2B digital platform, ensuring we are driving aggressive growth to acquire new customers in the Small and Medium segments. Providing input and expertise to the B2B SEO strategy across all major search engines, primarily Google, that maximises market visibility and traffic acquisition. Forecasting expected returns. Monitoring SEO performance on a daily, weekly and monthly basis and communicating performance to relevant teams. SEO research, planning and execution across the key areas of technical, content and local. Ensure that SEO best practices are properly implemented on current and newly developed journeys through effective communication and process. Help educate other areas of the business who may indirectly impact SEO performance. Provide tracking, reporting and analysis of performance campaign data from SEO campaigns and strategies. Provide comprehensive keyword & gap analysis, research and monitoring using SEO tools such as SEMrush, Search Console Screaming Frog, Content King and more. Proactively keep up with latest SEO news and trends. Work cross-functionally with multiple teams eg developers, AEM content authors, copywriters, paid media etc. Proven SEO experience as a 'doer', within an in-house or agency team. Track record of analysing SEO trends and opportunities, and providing and implementing recommendations to improve visibility within SERPs. Experience in conducting SEO audits. Experience in keyword research. Strong analytical/reporting skills with experience in Adobe Analytics and Google Search Console. Have a good understanding of traffic and conversion measurements, with experience in interpreting data and converting to actionable insight. Excellent organisational, time management and planning skills, having the ability to keep track of multiple projects and tasks and prioritise accordingly. Excellent communication and interpersonal skills. Superb team player, working with the existing B2B and SEO teams to achieve a common goal. Self-directed, results driven personality with a commitment to getting things right. Proven experience to build relationships and manage expectations with internal and external stakeholders. Ability to work under pressure and on own initiative on multiple tasks to ensure deliverables are on time. Customer focused. Experience with the following Tools: o SEMrush o Google Search Console o Google Trends o ContentKing o Screamingfrog o Adobe Analytics o Google DataStudio o Microsoft Suite Full understanding of keyword nuances (intent, buying funnel, generic vs specific, primary, secondary, and supporting, etc) Experience with Keyword to URL Mapping Solid understanding of search equity and how it flows via site and internal link architecture Awareness of cannibalisation issues with keywords and anchor text Mastery of written English for content creation/editing Previous copywriting experience preferred Project People is acting as an Employment Business in relation to this vacancy.
30/05/2023
SEO Specialist (B2B) Contract to Permanent 6 months Initially Reading/Hybrid way of working - 2-3 days per week onsite. We are hiring SEO Contractor with extensive experience into Research and Reporting (Search Console, Semrush) for a leading telecom company. This role will sit in the Business Digital team and will report to the Senior Product Manager. The role holder will work closely with Analytics and Optimisation, Digital Product Owners and the wider Digital SEO team, to provide SEO subject matter expertise to support the ambitious future of B2B digital platform, ensuring we are driving aggressive growth to acquire new customers in the Small and Medium segments. Providing input and expertise to the B2B SEO strategy across all major search engines, primarily Google, that maximises market visibility and traffic acquisition. Forecasting expected returns. Monitoring SEO performance on a daily, weekly and monthly basis and communicating performance to relevant teams. SEO research, planning and execution across the key areas of technical, content and local. Ensure that SEO best practices are properly implemented on current and newly developed journeys through effective communication and process. Help educate other areas of the business who may indirectly impact SEO performance. Provide tracking, reporting and analysis of performance campaign data from SEO campaigns and strategies. Provide comprehensive keyword & gap analysis, research and monitoring using SEO tools such as SEMrush, Search Console Screaming Frog, Content King and more. Proactively keep up with latest SEO news and trends. Work cross-functionally with multiple teams eg developers, AEM content authors, copywriters, paid media etc. Proven SEO experience as a 'doer', within an in-house or agency team. Track record of analysing SEO trends and opportunities, and providing and implementing recommendations to improve visibility within SERPs. Experience in conducting SEO audits. Experience in keyword research. Strong analytical/reporting skills with experience in Adobe Analytics and Google Search Console. Have a good understanding of traffic and conversion measurements, with experience in interpreting data and converting to actionable insight. Excellent organisational, time management and planning skills, having the ability to keep track of multiple projects and tasks and prioritise accordingly. Excellent communication and interpersonal skills. Superb team player, working with the existing B2B and SEO teams to achieve a common goal. Self-directed, results driven personality with a commitment to getting things right. Proven experience to build relationships and manage expectations with internal and external stakeholders. Ability to work under pressure and on own initiative on multiple tasks to ensure deliverables are on time. Customer focused. Experience with the following Tools: o SEMrush o Google Search Console o Google Trends o ContentKing o Screamingfrog o Adobe Analytics o Google DataStudio o Microsoft Suite Full understanding of keyword nuances (intent, buying funnel, generic vs specific, primary, secondary, and supporting, etc) Experience with Keyword to URL Mapping Solid understanding of search equity and how it flows via site and internal link architecture Awareness of cannibalisation issues with keywords and anchor text Mastery of written English for content creation/editing Previous copywriting experience preferred Project People is acting as an Employment Business in relation to this vacancy.
Role: SEO Specialist Type: 6 Month Contract -Potential to go Permanent* Location: Reading hybrid Calling out for SEO Specialist to join the reputed telecom brand in the market. This role will sit in the Business Digital team and will report to the Senior Product Manager. The role holder will work closely with Analytics and Optimisation, Digital Product Owners and the wider Digital SEO team, to provide SEO subject matter expertise to support the ambitious future of B2B digital platform, ensuring we are driving aggressive growth to acquire new customers in the Small and Medium segments. Providing input and expertise to the B2B SEO strategy across all major search engines, primarily Google, that maximises market visibility and traffic acquisition. Forecasting expected returns. Monitoring SEO performance on a daily, weekly and monthly basis and communicating performance to relevant teams. SEO research, planning and execution across the key areas of technical, content and local. Ensure that SEO best practices are properly implemented on current and newly developed journeys through effective communication and process. Help educate other areas of the business who may indirectly impact SEO performance. Provide tracking, reporting and analysis of performance campaign data from SEO campaigns and strategies. Provide comprehensive keyword & gap analysis, research and monitoring using SEO tools such as SEMrush, Search Console Screaming Frog, Content King and more. Proactively keep up with latest SEO news and trends. Work cross-functionally with multiple teams eg developers, AEM content authors, copywriters, paid media etc. Proven SEO experience as a 'doer', within an in-house or agency team. Track record of analysing SEO trends and opportunities, and providing and implementing recommendations to improve visibility within SERPs. Experience in conducting SEO audits. Experience in keyword research. Strong analytical/reporting skills with experience in Adobe Analytics and Google Search Console. Have a good understanding of traffic and conversion measurements, with experience in interpreting data and converting to actionable insight. Excellent organisational, time management and planning skills, having the ability to keep track of multiple projects and tasks and prioritise accordingly. Excellent communication and interpersonal skills. Superb team player, working with the existing B2B and SEO teams to achieve a common goal. Self-directed, results driven personality with a commitment to getting things right. Proven experience to build relationships and manage expectations with internal and external stakeholders. Ability to work under pressure and on own initiative on multiple tasks to ensure deliverables are on time. Customer focused. Experience with the following Tools: SEMrush Google Search Console Google Trends ContentKing Screamingfrog Adobe Analytics Google DataStudio Microsoft Suite Full understanding of keyword nuances (intent, buying funnel, generic vs specific, primary, secondary, and supporting, etc) Experience with Keyword to URL Mapping Solid understanding of search equity and how it flows via site and internal link architecture Awareness of cannibalisation issues with keywords and anchor text Mastery of written English for content creation/editing Previous copywriting experience preferred If this looks interesting, Please drop your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
26/05/2023
Project-based
Role: SEO Specialist Type: 6 Month Contract -Potential to go Permanent* Location: Reading hybrid Calling out for SEO Specialist to join the reputed telecom brand in the market. This role will sit in the Business Digital team and will report to the Senior Product Manager. The role holder will work closely with Analytics and Optimisation, Digital Product Owners and the wider Digital SEO team, to provide SEO subject matter expertise to support the ambitious future of B2B digital platform, ensuring we are driving aggressive growth to acquire new customers in the Small and Medium segments. Providing input and expertise to the B2B SEO strategy across all major search engines, primarily Google, that maximises market visibility and traffic acquisition. Forecasting expected returns. Monitoring SEO performance on a daily, weekly and monthly basis and communicating performance to relevant teams. SEO research, planning and execution across the key areas of technical, content and local. Ensure that SEO best practices are properly implemented on current and newly developed journeys through effective communication and process. Help educate other areas of the business who may indirectly impact SEO performance. Provide tracking, reporting and analysis of performance campaign data from SEO campaigns and strategies. Provide comprehensive keyword & gap analysis, research and monitoring using SEO tools such as SEMrush, Search Console Screaming Frog, Content King and more. Proactively keep up with latest SEO news and trends. Work cross-functionally with multiple teams eg developers, AEM content authors, copywriters, paid media etc. Proven SEO experience as a 'doer', within an in-house or agency team. Track record of analysing SEO trends and opportunities, and providing and implementing recommendations to improve visibility within SERPs. Experience in conducting SEO audits. Experience in keyword research. Strong analytical/reporting skills with experience in Adobe Analytics and Google Search Console. Have a good understanding of traffic and conversion measurements, with experience in interpreting data and converting to actionable insight. Excellent organisational, time management and planning skills, having the ability to keep track of multiple projects and tasks and prioritise accordingly. Excellent communication and interpersonal skills. Superb team player, working with the existing B2B and SEO teams to achieve a common goal. Self-directed, results driven personality with a commitment to getting things right. Proven experience to build relationships and manage expectations with internal and external stakeholders. Ability to work under pressure and on own initiative on multiple tasks to ensure deliverables are on time. Customer focused. Experience with the following Tools: SEMrush Google Search Console Google Trends ContentKing Screamingfrog Adobe Analytics Google DataStudio Microsoft Suite Full understanding of keyword nuances (intent, buying funnel, generic vs specific, primary, secondary, and supporting, etc) Experience with Keyword to URL Mapping Solid understanding of search equity and how it flows via site and internal link architecture Awareness of cannibalisation issues with keywords and anchor text Mastery of written English for content creation/editing Previous copywriting experience preferred If this looks interesting, Please drop your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
Job Title: Workday Systems Analyst Salary: £70K + 10% bonus+ benefit My client currently is looking for a workday systems analyst and responsible for the maintenance and support of technical aspects of Workday, overing integrations, security and reporting. Responsibility: Integrations Manage system integrations within the architecture of the HR/Finance system and Middleware Provide support for Workday inbound and outbound integration issues, changes to existing integrations as well as developing new integrations Provide support for incident management and integration monitoring Perform routine break/fix support and regression testing and support the inbound/outbound interfaces to the system and Middleware Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation, and problem resolution Analyse and translate functional specifications and change requests into technical specifications Ensure integrations function as designed based on functional and technical requirements Design and develop interfaces and conduct unit and integration tests Security With support and guidance from the Security team, configure, maintain and advise on security within Workday application. This includes domain security policies, roles, and role assignments Coordinate with vendors to understand new technology scope and association with new functionality and security Stay updated on new security features within the application's future roadmap, and implement where relevant Perform audits on system roles and access logs to ensure accuracy Demonstrate proof of security controls during internal and external audits Reporting In conjunction with functional experts, develop and maintain simple to complex Workday reports, including Matrix and composite reports, utilizing Workday Report Writer and Report Designer Provide support for existing custom reports in Workday Ability to document the report function and design to facilitate maintenance Participate in report reviews, including understanding and ensuring security and data privacy standards Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes My client is looking for someone with the following skills: Experience with designing and implementing ETL processes and the use of ETL tools Ability to work and coordinate with third parties on data related inquiries Strong experience with interface, networking, and data warehousing technologies, as well as design, relational database technologies, and performance tuning Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards) Strong technical experience with XML and Java Knowledge of Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad) Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems Working knowledge of HR/Finance information systems, data models, organisation structures and roles Solid understanding of Workday security features and controls Proficiency in Workday HCM and Finance report writing (advanced Workday Report Writer and Calculated Fields) Strong problem solving, troubleshooting and analytical skills Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities Ability to prioritize workload and execute tasks independently Please contact Lin Zhang at Henderson Scott to apply
26/05/2023
Full time
Job Title: Workday Systems Analyst Salary: £70K + 10% bonus+ benefit My client currently is looking for a workday systems analyst and responsible for the maintenance and support of technical aspects of Workday, overing integrations, security and reporting. Responsibility: Integrations Manage system integrations within the architecture of the HR/Finance system and Middleware Provide support for Workday inbound and outbound integration issues, changes to existing integrations as well as developing new integrations Provide support for incident management and integration monitoring Perform routine break/fix support and regression testing and support the inbound/outbound interfaces to the system and Middleware Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation, and problem resolution Analyse and translate functional specifications and change requests into technical specifications Ensure integrations function as designed based on functional and technical requirements Design and develop interfaces and conduct unit and integration tests Security With support and guidance from the Security team, configure, maintain and advise on security within Workday application. This includes domain security policies, roles, and role assignments Coordinate with vendors to understand new technology scope and association with new functionality and security Stay updated on new security features within the application's future roadmap, and implement where relevant Perform audits on system roles and access logs to ensure accuracy Demonstrate proof of security controls during internal and external audits Reporting In conjunction with functional experts, develop and maintain simple to complex Workday reports, including Matrix and composite reports, utilizing Workday Report Writer and Report Designer Provide support for existing custom reports in Workday Ability to document the report function and design to facilitate maintenance Participate in report reviews, including understanding and ensuring security and data privacy standards Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes My client is looking for someone with the following skills: Experience with designing and implementing ETL processes and the use of ETL tools Ability to work and coordinate with third parties on data related inquiries Strong experience with interface, networking, and data warehousing technologies, as well as design, relational database technologies, and performance tuning Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards) Strong technical experience with XML and Java Knowledge of Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad) Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems Working knowledge of HR/Finance information systems, data models, organisation structures and roles Solid understanding of Workday security features and controls Proficiency in Workday HCM and Finance report writing (advanced Workday Report Writer and Calculated Fields) Strong problem solving, troubleshooting and analytical skills Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities Ability to prioritize workload and execute tasks independently Please contact Lin Zhang at Henderson Scott to apply
SENIOR COPYWRITER - CUSTOMER ENGAGEMENT UP TO £55,000 + BENEFITS HYBRID - LONDON Our client, a global creative advertising agency are looking for a Senior Copywriter with experience in customer engagement and product marketing to join their dynamic team and play a key role in crafting engaging copy that resonates with consumer. We are looking for someone who is super keen on ensuring their copywriting connects people with brands in the best possible way, may it be short, captivating copy or long form copy which needs to dazzle people for longer. This person will be dedicated to creating great work across all customer journeys and digital touch points. From sites and apps, to CRM programmes & emails (where a large part of the work will be). Ideally you will have a passion for photography or a understanding of cameras as you will need to know the technical jargon so you are able to have conversations with one of the clients you will be managing. Main skills needed: integrated digital experience understanding/passion for cameras customer engagement experience product content writing ability to be both collaborative and stand alone creative soul Ideally agency experience but not essential, if this role sounds of interest please apply with your CV/folio! :)
24/05/2023
Full time
SENIOR COPYWRITER - CUSTOMER ENGAGEMENT UP TO £55,000 + BENEFITS HYBRID - LONDON Our client, a global creative advertising agency are looking for a Senior Copywriter with experience in customer engagement and product marketing to join their dynamic team and play a key role in crafting engaging copy that resonates with consumer. We are looking for someone who is super keen on ensuring their copywriting connects people with brands in the best possible way, may it be short, captivating copy or long form copy which needs to dazzle people for longer. This person will be dedicated to creating great work across all customer journeys and digital touch points. From sites and apps, to CRM programmes & emails (where a large part of the work will be). Ideally you will have a passion for photography or a understanding of cameras as you will need to know the technical jargon so you are able to have conversations with one of the clients you will be managing. Main skills needed: integrated digital experience understanding/passion for cameras customer engagement experience product content writing ability to be both collaborative and stand alone creative soul Ideally agency experience but not essential, if this role sounds of interest please apply with your CV/folio! :)
Brand new role as a Technical Consultant for a Silicon Valley backed Underwriter, who offer unique solutions into the London Market insurance sector. As Technical Consultant you will play a key role in designing, developing, and running high quality software products. Main Responsibilities: Work with the project delivery lead and for the tech lead to shape the product and technical backlog, supply estimates on complexity, and deliver on the product goals Gradually gain ownership of the product code base and the technical roadmap Support and mentor the team on software product development Handle in-office hours technical support and are responsible for the different environments Personal & Professional Experience: You are an ideas' person, a problem solver as well as a hands-on doer. You love collaborating with and learning from people with different skills, backgrounds and perspectives. Enthusiastic and passionate for driving change and real impact in the Insurance industry. Independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Enjoys challenging themselves to work in new insurance fields. Technically minded and relishes analysing the detail of complex problems to identify and deliver technical solutions. Dedicated to learning and staying up to date with emerging market and industry trends. Experience of performing the role of a technical architect Deep technology knowledge, and experience in designing and implementing end-to-end solution architectures and delivering innovative solutions as part of a digital transformation programme, including cross platform integration of emerging technology solutions with existing core platforms. Prior experience of code development and or design in an enterprise class language (Java, .net etc) Experience in delivering end-to-end software delivery life cycle, using agile delivery methods via multi-disciplinary teams Architecture and design experience of enterprise applications using proprietary and open-source frameworks Well-versed with industry software trends, and be able to find the most appropriate industry patterns and standards for each solution Experience in delivering cloud-native applications on hybrid/public cloud eg AWS, Azure Working knowledge of modern architecture patterns eg, microservices, data platform, their suitability, complexities and alternatives Understanding of DevOps processes facilitating Continuous Integration/Continuous Delivery pipelines, with experience of supporting go-live & post-live activities Experienced in project delivery, you have built relationships with stakeholders, conducted workshops and have the ability to influence others through persuasive communication Ability to work independently and manage a team, with a focus on continuous improvement Experience or good understanding in at least one insurance sector (ie, General Insurance, Specialty and Reinsurance (including London Market) and Life), and the underlying insurance business processes across the value chain (ie, Underwriting, Policy Administration, Billing, Claims, Reporting etc.). Experience in leading teams or workstreams within a wider complex digital transformation programme.
24/05/2023
Full time
Brand new role as a Technical Consultant for a Silicon Valley backed Underwriter, who offer unique solutions into the London Market insurance sector. As Technical Consultant you will play a key role in designing, developing, and running high quality software products. Main Responsibilities: Work with the project delivery lead and for the tech lead to shape the product and technical backlog, supply estimates on complexity, and deliver on the product goals Gradually gain ownership of the product code base and the technical roadmap Support and mentor the team on software product development Handle in-office hours technical support and are responsible for the different environments Personal & Professional Experience: You are an ideas' person, a problem solver as well as a hands-on doer. You love collaborating with and learning from people with different skills, backgrounds and perspectives. Enthusiastic and passionate for driving change and real impact in the Insurance industry. Independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Enjoys challenging themselves to work in new insurance fields. Technically minded and relishes analysing the detail of complex problems to identify and deliver technical solutions. Dedicated to learning and staying up to date with emerging market and industry trends. Experience of performing the role of a technical architect Deep technology knowledge, and experience in designing and implementing end-to-end solution architectures and delivering innovative solutions as part of a digital transformation programme, including cross platform integration of emerging technology solutions with existing core platforms. Prior experience of code development and or design in an enterprise class language (Java, .net etc) Experience in delivering end-to-end software delivery life cycle, using agile delivery methods via multi-disciplinary teams Architecture and design experience of enterprise applications using proprietary and open-source frameworks Well-versed with industry software trends, and be able to find the most appropriate industry patterns and standards for each solution Experience in delivering cloud-native applications on hybrid/public cloud eg AWS, Azure Working knowledge of modern architecture patterns eg, microservices, data platform, their suitability, complexities and alternatives Understanding of DevOps processes facilitating Continuous Integration/Continuous Delivery pipelines, with experience of supporting go-live & post-live activities Experienced in project delivery, you have built relationships with stakeholders, conducted workshops and have the ability to influence others through persuasive communication Ability to work independently and manage a team, with a focus on continuous improvement Experience or good understanding in at least one insurance sector (ie, General Insurance, Specialty and Reinsurance (including London Market) and Life), and the underlying insurance business processes across the value chain (ie, Underwriting, Policy Administration, Billing, Claims, Reporting etc.). Experience in leading teams or workstreams within a wider complex digital transformation programme.