LA International Computer Consultants Ltd
Farnborough, Hampshire
Role name SC Solution Designer WAN Solutions Required start date ASAP hence need candidates with immediate availability Duration 5 months, Please state BPSS & SC Clearance is required Type Contract INSIDE IR35 Remote but with occasional site visits required Travel to Wiltshire and Hampshire Suffolk Overview A senior customer facing role and owner of the low-level customer solution. Responsible for providing technical leadership and support to a virtual team of highly skilled professionals and for detailed customer design, development, delivery and test of complex WAN solutions. To be engaged during the latter stages of the pre-sales cycle. Production of HLD and LLD Key accountabilities and decision ownership: Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: Highly effective technical planning across customer, internal and 3rd Party technical teams Builds influential and effective relationships with technical, service and delivery teams. Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience High standard of written & verbal communication skills Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
13/09/2024
Project-based
Role name SC Solution Designer WAN Solutions Required start date ASAP hence need candidates with immediate availability Duration 5 months, Please state BPSS & SC Clearance is required Type Contract INSIDE IR35 Remote but with occasional site visits required Travel to Wiltshire and Hampshire Suffolk Overview A senior customer facing role and owner of the low-level customer solution. Responsible for providing technical leadership and support to a virtual team of highly skilled professionals and for detailed customer design, development, delivery and test of complex WAN solutions. To be engaged during the latter stages of the pre-sales cycle. Production of HLD and LLD Key accountabilities and decision ownership: Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: Highly effective technical planning across customer, internal and 3rd Party technical teams Builds influential and effective relationships with technical, service and delivery teams. Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience High standard of written & verbal communication skills Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
IT Service Desk Team Lead Luton - on-site Monday - Friday 9:00 - 17:30 Salary: £40,000 - £45,000 per annum We have an exciting opportunity for an IT Service Desk Team Lead who will report to the IT Operations Manager and have responsibility for our clients IT Service Desk. The IT Service Desk provides first and second line support to internal customers and partners. The IT Service Desk Lead will oversee IT service delivery from all IT teams to ensure service levels and high standards of customer service are met. There is a requirement to appoint an experienced team leader for this support team. This person will monitor the team's priorities and performance, ensure appropriate support cover is always in place, and ensure services are continually improved. In addition, this person will provide mentoring and supervision for the first- and second-line technicians. Key Responsibilities: Overall responsibility for the IT Service Desk and Service Desk technicians. Ensure that all incidents reported to the IT Service Desk are resolved in the shortest possible time, meeting or exceeding the department's service level agreements Full ownership of Service Desk processes, ensuring incident ownership and making sure ticket handling processes are followed. Responsible for relevant ITIL processes, including incident management Responsible for managing the IT Service Catalogue. Be responsible for the day-to-day delivery of technical support to the organisation, through the effective use of the IT Service Desk team and by working with other IT team colleagues Ensure Service Desk tickets are updated with progress notes, detailing progress on the task for both the end user and other team members. Communicate with all relevant parties affected by any task promptly To ensure that health & safety standards and practices are being followed and upheld by all staff in the department, communicating with the senior team to resolve any issues in this area. To work with colleagues to ensure comprehensive documentation of procedures and the Service Desk knowledge base are maintained and to liaise with external support providers to ensure that their system documentation and support process are regularly reviewed. To work as part of a team to build & deploy new desktop/laptop/mobile equipment to the corporate environment and carry out evaluations of new equipment. To take a pro-active approach in this job role, through monitoring the performance of staff and systems, and make regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems. Key Requirements: Experience of leading/managing a team of technicians in an operational environment, leading regular maintenance tasks and safety inspections. Customer focused approach with a sense of urgency to provide the support our users need. A very well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. An outstanding team working ethic, communicating with colleagues in a clear and professional manner, whilst maintaining a customer-service based approach. The ability to work alone using own initiative and managing support service calls to a high standard. Ability to apply ITIL processes to the provision of IT support in the airport and corporate environment, with a view to constantly improving service levels and performance. The ability to investigate and trouble-shoot a wide range of technical problems, including computer equipment, software and network faults. A methodical problem-solver with a desire and aptitude for learning new skills. Patience, resourcefulness, and a desire to help. An approach that builds professional rapport and trust with colleagues at all levels of the organisation and is able provide training to technicians & end users on the provided systems. A personal drive and ambition to succeed in the face of adversity, to focus on goals and an approach that fosters continuous improvement of the individual and the team. Good written and spoken communication skills, able to produce instructions and procedure documents, able to communicate clearly over the telephone or face-to-face. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy
13/09/2024
Full time
IT Service Desk Team Lead Luton - on-site Monday - Friday 9:00 - 17:30 Salary: £40,000 - £45,000 per annum We have an exciting opportunity for an IT Service Desk Team Lead who will report to the IT Operations Manager and have responsibility for our clients IT Service Desk. The IT Service Desk provides first and second line support to internal customers and partners. The IT Service Desk Lead will oversee IT service delivery from all IT teams to ensure service levels and high standards of customer service are met. There is a requirement to appoint an experienced team leader for this support team. This person will monitor the team's priorities and performance, ensure appropriate support cover is always in place, and ensure services are continually improved. In addition, this person will provide mentoring and supervision for the first- and second-line technicians. Key Responsibilities: Overall responsibility for the IT Service Desk and Service Desk technicians. Ensure that all incidents reported to the IT Service Desk are resolved in the shortest possible time, meeting or exceeding the department's service level agreements Full ownership of Service Desk processes, ensuring incident ownership and making sure ticket handling processes are followed. Responsible for relevant ITIL processes, including incident management Responsible for managing the IT Service Catalogue. Be responsible for the day-to-day delivery of technical support to the organisation, through the effective use of the IT Service Desk team and by working with other IT team colleagues Ensure Service Desk tickets are updated with progress notes, detailing progress on the task for both the end user and other team members. Communicate with all relevant parties affected by any task promptly To ensure that health & safety standards and practices are being followed and upheld by all staff in the department, communicating with the senior team to resolve any issues in this area. To work with colleagues to ensure comprehensive documentation of procedures and the Service Desk knowledge base are maintained and to liaise with external support providers to ensure that their system documentation and support process are regularly reviewed. To work as part of a team to build & deploy new desktop/laptop/mobile equipment to the corporate environment and carry out evaluations of new equipment. To take a pro-active approach in this job role, through monitoring the performance of staff and systems, and make regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems. Key Requirements: Experience of leading/managing a team of technicians in an operational environment, leading regular maintenance tasks and safety inspections. Customer focused approach with a sense of urgency to provide the support our users need. A very well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. An outstanding team working ethic, communicating with colleagues in a clear and professional manner, whilst maintaining a customer-service based approach. The ability to work alone using own initiative and managing support service calls to a high standard. Ability to apply ITIL processes to the provision of IT support in the airport and corporate environment, with a view to constantly improving service levels and performance. The ability to investigate and trouble-shoot a wide range of technical problems, including computer equipment, software and network faults. A methodical problem-solver with a desire and aptitude for learning new skills. Patience, resourcefulness, and a desire to help. An approach that builds professional rapport and trust with colleagues at all levels of the organisation and is able provide training to technicians & end users on the provided systems. A personal drive and ambition to succeed in the face of adversity, to focus on goals and an approach that fosters continuous improvement of the individual and the team. Good written and spoken communication skills, able to produce instructions and procedure documents, able to communicate clearly over the telephone or face-to-face. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy
DATA and Analytics Engagement Lead for UK/Europe EXPERIENCE 12-15 Years ROLE RESPONSIBILITIES Ability to mine current Portfolio of accounts dedicatedly by developing relationships with customer connects, generate sales and solution opportunities across Industry Domains (60% BFS, 20% INSURANCE, 20% Travel and Transportation, 10% Mix of Retail, Public Sector, Manufacturing, Life Sciences). Meet customers with regular cadence and help maintain and manage existing relationships Support Solution, RFP, RFI, RfX and manage Opportunities end to end and ability to convert working with Account and Industry BUs' Support Demand Generation, Manage Customer Expectations on the Demand Work with Delivery and Talent Acquisition Team to fulfil the Demands Fine Tune operational processes and make them effective and efficient to achieve desired outcome Take ownership to build Solutions (with support from various Technical and Functional SMEs) and Front End customer interactions in the region Meet and Exceed Growth/Revenue targets for the Portfolio (approx $15m) for DATA Service Please send CV if interested.
13/09/2024
Full time
DATA and Analytics Engagement Lead for UK/Europe EXPERIENCE 12-15 Years ROLE RESPONSIBILITIES Ability to mine current Portfolio of accounts dedicatedly by developing relationships with customer connects, generate sales and solution opportunities across Industry Domains (60% BFS, 20% INSURANCE, 20% Travel and Transportation, 10% Mix of Retail, Public Sector, Manufacturing, Life Sciences). Meet customers with regular cadence and help maintain and manage existing relationships Support Solution, RFP, RFI, RfX and manage Opportunities end to end and ability to convert working with Account and Industry BUs' Support Demand Generation, Manage Customer Expectations on the Demand Work with Delivery and Talent Acquisition Team to fulfil the Demands Fine Tune operational processes and make them effective and efficient to achieve desired outcome Take ownership to build Solutions (with support from various Technical and Functional SMEs) and Front End customer interactions in the region Meet and Exceed Growth/Revenue targets for the Portfolio (approx $15m) for DATA Service Please send CV if interested.
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
13/09/2024
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Endeavour Recruitment has an excellent long term contract opportunity for a Mechanical Engineer to join a leading client. The primary purpose of the role is to ultimately assist and support the Design Manager in the delivery of project scope. This will include the likes of the following: To undertake the delivery of mechanical engineering activities to the required scope, quality, schedule and cost. Responsible for technical aspects of the mechanical engineering work packages from identification of the need, through to handover. Undertake technical delivery of one or more design packages as directed by the Principal Mechanical Engineer. Ensure that the design documentation covers the scope of operations required by the Project Manager and is produced to agreed standards, schedule and budget. Plan for effective project implementation. Ensuring effective Quality Management Arrangements, operate and deliver through compliance with Babcock's Business Management System and Technical Manual. Support ensuring that the processes and activities being undertaken are appropriately documented with appropriate records maintained and configuration and quality controls applied. Support ensuring that staff and contractors are familiar with the hazards and risks associated with the work undertaken by the delegated engineering team through effective management and communication of the Risk Assessment. Essential skills: Knowledge of design of mechanical and nuclear process systems Knowledge of design of industrial gas systems Knowledge of design of mechanical building services. Awareness of seismic analysis for mechanical process equipment. Awareness of substantiation of process equipment for justification of Nuclear Safety Functions. Be able to demonstrate relevant knowledge and skills required in technical design development. Sound understanding of engineering design and safety practice as relevant to discipline, post and project requirements. Sound understanding of Company and departmental procedures relating to Design, Health & Safety and Quality requirements, and ability to manage tasks in accordance with these procedures. Working knowledge of relevant engineering computer applications Please get in touch for further details.
13/09/2024
Project-based
Endeavour Recruitment has an excellent long term contract opportunity for a Mechanical Engineer to join a leading client. The primary purpose of the role is to ultimately assist and support the Design Manager in the delivery of project scope. This will include the likes of the following: To undertake the delivery of mechanical engineering activities to the required scope, quality, schedule and cost. Responsible for technical aspects of the mechanical engineering work packages from identification of the need, through to handover. Undertake technical delivery of one or more design packages as directed by the Principal Mechanical Engineer. Ensure that the design documentation covers the scope of operations required by the Project Manager and is produced to agreed standards, schedule and budget. Plan for effective project implementation. Ensuring effective Quality Management Arrangements, operate and deliver through compliance with Babcock's Business Management System and Technical Manual. Support ensuring that the processes and activities being undertaken are appropriately documented with appropriate records maintained and configuration and quality controls applied. Support ensuring that staff and contractors are familiar with the hazards and risks associated with the work undertaken by the delegated engineering team through effective management and communication of the Risk Assessment. Essential skills: Knowledge of design of mechanical and nuclear process systems Knowledge of design of industrial gas systems Knowledge of design of mechanical building services. Awareness of seismic analysis for mechanical process equipment. Awareness of substantiation of process equipment for justification of Nuclear Safety Functions. Be able to demonstrate relevant knowledge and skills required in technical design development. Sound understanding of engineering design and safety practice as relevant to discipline, post and project requirements. Sound understanding of Company and departmental procedures relating to Design, Health & Safety and Quality requirements, and ability to manage tasks in accordance with these procedures. Working knowledge of relevant engineering computer applications Please get in touch for further details.
Mechanical Services Engineer - REMOTE JOB LOCATION: Devonport Royal Dockyard, Plymouth SECURITY CLEARANCE LEVEL: SC DURATION: 12 + Months Minimum PAY RATE: £60/hr Umbrella Inside IR35 Mainly Remote - Go to site a couple of days every month, may be required more as project goes on. Overall Department Direction: In order to deliver the MoD's submarine and warship programmes, a significant programme of infrastructure investment is required on the Devonport site. The Major Infrastructure Projects' (MIP) Business Unit has been established to support this. One of the key scope elements within MIP is establishing a defuel capability for out of service submarines, which is delivered under the programme banner of Defuel23. This work comprises of a number of interrelated projects to develop various multi-disciplinary infrastructure systems, with an overall value in excess of £100m. The Dock Readiness project is delivering the infrastructure upgrades for the existing dry dock that will be used for the submarine defuels. The dry dock is within a nuclear licensed site. Multiple work packages form the Dock Readiness project. This role is part of that Engineering Team that is delivering the designs for each of those work packages. Main Purpose of Role: The role will be supporting the project team to deliver the Dockside Rigs and Dock Bottom Village to the required scope, quality, schedule and cost. Responsible for managing the engineering and technical aspects from identification of the need through to handover. The role holder will ensure that the design documentation covers the scope of operations required by the Project Manager and is produced to agreed standards, schedule and budget. This will also include ensuring the processes and activities being managed are appropriately documented with appropriate records maintained and configuration and quality controls applied. The role holder will be required to comply with effective Quality Management Arrangements, operating and delivering through compliance with Client's Business Management System and Technical Manual. Required Knowledge, Skills, Experience and Competences: The primary purpose of the role is to ultimately assist and support the Design Manager in the delivery of project scope. This will include the likes of the following; To undertake the delivery of mechanical engineering activities to the required scope, quality, schedule and cost. Responsible for technical aspects of the mechanical engineering work packages from identification of the need, through to handover. Undertake technical delivery of one or more design packages as directed by the Principal Mechanical Engineer. Ensure that the design documentation covers the scope of operations required by the Project Manager and is produced to agreed standards, schedule and budget. Plan for effective project implementation. Ensuring effective Quality Management Arrangements, operate and deliver through compliance with Client's Business Management System and Technical Manual. Support ensuring that the processes and activities being undertaken are appropriately documented with appropriate records maintained and configuration and quality controls applied. Support ensuring that staff and contractors are familiar with the hazards and risks associated with the work undertaken by the delegated engineering team through effective management and communication of the Risk Assessment. Required Knowledge, Skills, Experience and Competences: The candidate must; Knowledge of design of mechanical and nuclear process systems eg fresh water, demineralised water etc.; Knowledge of design of industrial gas systems eg low and high pressure air, welding gases etc.; Knowledge of design of mechanical building services; Awareness of seismic analysis for mechanical process equipment; Awareness of substantiation of process equipment for justification of Nuclear Safety Functions. Be able to demonstrate relevant knowledge and skills required in technical design development; Sound understanding of engineering design and safety practice as relevant to discipline, post and project requirements; Sound understanding of Company and departmental procedures relating to Design, Health & Safety and Quality requirements, and ability to manage tasks in accordance with these procedures; Working knowledge of relevant engineering computer applications. Qualifications: The candidate will have a degree or equivalent in a Mechanical Engineering related discipline. Preferably working towards Chartered Engineer status and member of relevant institute. A range of Client specific courses will be required, such as the following; Site Induction Fire Safety Diversity Anti-bribery Data Protection.
13/09/2024
Project-based
Mechanical Services Engineer - REMOTE JOB LOCATION: Devonport Royal Dockyard, Plymouth SECURITY CLEARANCE LEVEL: SC DURATION: 12 + Months Minimum PAY RATE: £60/hr Umbrella Inside IR35 Mainly Remote - Go to site a couple of days every month, may be required more as project goes on. Overall Department Direction: In order to deliver the MoD's submarine and warship programmes, a significant programme of infrastructure investment is required on the Devonport site. The Major Infrastructure Projects' (MIP) Business Unit has been established to support this. One of the key scope elements within MIP is establishing a defuel capability for out of service submarines, which is delivered under the programme banner of Defuel23. This work comprises of a number of interrelated projects to develop various multi-disciplinary infrastructure systems, with an overall value in excess of £100m. The Dock Readiness project is delivering the infrastructure upgrades for the existing dry dock that will be used for the submarine defuels. The dry dock is within a nuclear licensed site. Multiple work packages form the Dock Readiness project. This role is part of that Engineering Team that is delivering the designs for each of those work packages. Main Purpose of Role: The role will be supporting the project team to deliver the Dockside Rigs and Dock Bottom Village to the required scope, quality, schedule and cost. Responsible for managing the engineering and technical aspects from identification of the need through to handover. The role holder will ensure that the design documentation covers the scope of operations required by the Project Manager and is produced to agreed standards, schedule and budget. This will also include ensuring the processes and activities being managed are appropriately documented with appropriate records maintained and configuration and quality controls applied. The role holder will be required to comply with effective Quality Management Arrangements, operating and delivering through compliance with Client's Business Management System and Technical Manual. Required Knowledge, Skills, Experience and Competences: The primary purpose of the role is to ultimately assist and support the Design Manager in the delivery of project scope. This will include the likes of the following; To undertake the delivery of mechanical engineering activities to the required scope, quality, schedule and cost. Responsible for technical aspects of the mechanical engineering work packages from identification of the need, through to handover. Undertake technical delivery of one or more design packages as directed by the Principal Mechanical Engineer. Ensure that the design documentation covers the scope of operations required by the Project Manager and is produced to agreed standards, schedule and budget. Plan for effective project implementation. Ensuring effective Quality Management Arrangements, operate and deliver through compliance with Client's Business Management System and Technical Manual. Support ensuring that the processes and activities being undertaken are appropriately documented with appropriate records maintained and configuration and quality controls applied. Support ensuring that staff and contractors are familiar with the hazards and risks associated with the work undertaken by the delegated engineering team through effective management and communication of the Risk Assessment. Required Knowledge, Skills, Experience and Competences: The candidate must; Knowledge of design of mechanical and nuclear process systems eg fresh water, demineralised water etc.; Knowledge of design of industrial gas systems eg low and high pressure air, welding gases etc.; Knowledge of design of mechanical building services; Awareness of seismic analysis for mechanical process equipment; Awareness of substantiation of process equipment for justification of Nuclear Safety Functions. Be able to demonstrate relevant knowledge and skills required in technical design development; Sound understanding of engineering design and safety practice as relevant to discipline, post and project requirements; Sound understanding of Company and departmental procedures relating to Design, Health & Safety and Quality requirements, and ability to manage tasks in accordance with these procedures; Working knowledge of relevant engineering computer applications. Qualifications: The candidate will have a degree or equivalent in a Mechanical Engineering related discipline. Preferably working towards Chartered Engineer status and member of relevant institute. A range of Client specific courses will be required, such as the following; Site Induction Fire Safety Diversity Anti-bribery Data Protection.
Role: Product Support Specialist - Process Valve's Location: Whetstone Duration: Permanent Please note: the successful candidate will have had exposure to the Process Valves industry About the Role Undertake daily duties to include Query Management, IBT's, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Unresolved supplier invoice queries, Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox, help educate the Network on Flow Products. Assist with order book to ensure accuracy of monthly targets, OTIF Monitoring of workloads - plan workload with Team. Supplier interaction/relationship building with core suppliers / Branch Network. Voice ideas and work together with the Branch Support Manager to ensure we are working to best in class. Help change and implement any changes or develop new processes where needed. Help deliver and improve to give the best service and technical support to the Network Assist and participate with any training needed - system and product training. Communicate with the Branch Support Manager any issues/problems. Assist in raising safety Report cards on Intelex Should be adaptable and welcome change and be willing to develop the role and themselves with help from the Branch Support Manager. Must have knowledge within the Process Valves industry For more information and immediate consideration please apply directly to this advert
13/09/2024
Full time
Role: Product Support Specialist - Process Valve's Location: Whetstone Duration: Permanent Please note: the successful candidate will have had exposure to the Process Valves industry About the Role Undertake daily duties to include Query Management, IBT's, Requisitions, Orders, Works Orders, Outstanding Orders, Quotes, Unresolved supplier invoice queries, Monitor Shared Outlook Inbox, Monitor Personal Outlook Inbox, help educate the Network on Flow Products. Assist with order book to ensure accuracy of monthly targets, OTIF Monitoring of workloads - plan workload with Team. Supplier interaction/relationship building with core suppliers / Branch Network. Voice ideas and work together with the Branch Support Manager to ensure we are working to best in class. Help change and implement any changes or develop new processes where needed. Help deliver and improve to give the best service and technical support to the Network Assist and participate with any training needed - system and product training. Communicate with the Branch Support Manager any issues/problems. Assist in raising safety Report cards on Intelex Should be adaptable and welcome change and be willing to develop the role and themselves with help from the Branch Support Manager. Must have knowledge within the Process Valves industry For more information and immediate consideration please apply directly to this advert
ENGLISCH Location: Bern, Worblaufen and remote (60% on-site) Rate: 100-120CHF/Hour Length: 12months Job Description: The ART LPV (Logistics, Production and Sales) division is responsible for the digital development of the supply chain processes of the Infrastructure division. This includes products in the SAP Supply Chain, Manufacturing Sales and Service areas. We work in an agile and networked manner and are looking for an experienced consultant to support us in the warehouse environment. Responsibilities: Design of the S/4 requirements in the warehouse/logistics environment in the Explore phase Implementation of the S/4 requirements in the build phases Support in the creation of the required artifacts in SAP Focused Build (Functional Specification, Collaboration Diagrams and Configuration Design Specification). Coordinate the technical requirements as a link between the work organization in Switzerland and our development partner abroad. Ensure communication with the relevant stakeholders in the work organization, such as Product Owner, Scrum Master, Test Manager. Help shape the future integration into the S/4 HANA solution (including Customizing) within a BizDevOps team. Qualifications: You are a team and customer oriented personality with very good analytical and conceptual skills and a pronounced, agile mindset (SAFe/Scrum) You have very good knowledge of the SAP logistics modules, in particular SAP MM/EWM/WM. You have the ability to explain and present complex topics. You have good knowledge of Confluence, Jira and O365. Very good German and good English language skills Several years of experience in process analysis, development and operation of solutions in the logistics environment according to the SAP Activate method Very good experience in the creation of functional specifications and in customizing as well as integrative knowledge of the adjacent SAP modules such as FI/CO. Additional Skills: You are a team player and are a communicative, open and resilient personality. You are interdisciplinary and do not only focus on your own field of work Ideally, you have experience in Transport Management DEUTSCH Standort: Bern, Worblaufen und remote (60% vor Ort) Preis: 100-120CHF/Stunde Dauer: 12Monate Stellenbeschreibung: Der Bereich ART LPV (Logistik, Produktion und Vertrieb) ist verantwortlich für die digitale Weiterentwicklung der Supply Chain Prozesse des Bereichs Infrastruktur. Dazu gehören Produkte aus den Bereichen SAP Supply Chain, Manufacturing Sales und Service. Wir arbeiten agil und vernetzt und suchen einen erfahrenen Berater (m/w), der uns im Lagerumfeld unterstützt. Verantwortlichkeiten: Design der S/4-Anforderungen im Lager-/Logistikumfeld in der Explore-Phase Umsetzung der S/4-Anforderungen in den Build-Phasen Unterstützung bei der Erstellung der erforderlichen Artefakte in SAP Focused Build (Functional Specification, Collaboration Diagrams und Configuration Design Specification). Koordinieren der technischen Anforderungen als Bindeglied zwischen der Arbeitsorganisation in der Schweiz und unserem Entwicklungspartner im Ausland. Sicherstellung der Kommunikation mit den relevanten Stakeholdern in der Arbeitsorganisation, wie Product Owner, Scrum Master, Test Manager. Mitgestaltung der zukünftigen Integration in die S/4 HANA Lösung (inkl. Customizing) innerhalb eines BizDevOps Teams. Qualifikationen: Sie sind eine team- und kundenorientierte Persönlichkeit mit sehr guten analytischen und konzeptionellen Fähigkeiten und einem ausgeprägten, agilen Mindset (SAFE/Scrum) Sie verfügen über sehr gute Kenntnisse der SAP Logistikmodule, insbesondere SAP MM/EWM/WM. Sie haben die Fähigkeit, komplexe Themen zu erklären und zu präsentieren.
13/09/2024
Project-based
ENGLISCH Location: Bern, Worblaufen and remote (60% on-site) Rate: 100-120CHF/Hour Length: 12months Job Description: The ART LPV (Logistics, Production and Sales) division is responsible for the digital development of the supply chain processes of the Infrastructure division. This includes products in the SAP Supply Chain, Manufacturing Sales and Service areas. We work in an agile and networked manner and are looking for an experienced consultant to support us in the warehouse environment. Responsibilities: Design of the S/4 requirements in the warehouse/logistics environment in the Explore phase Implementation of the S/4 requirements in the build phases Support in the creation of the required artifacts in SAP Focused Build (Functional Specification, Collaboration Diagrams and Configuration Design Specification). Coordinate the technical requirements as a link between the work organization in Switzerland and our development partner abroad. Ensure communication with the relevant stakeholders in the work organization, such as Product Owner, Scrum Master, Test Manager. Help shape the future integration into the S/4 HANA solution (including Customizing) within a BizDevOps team. Qualifications: You are a team and customer oriented personality with very good analytical and conceptual skills and a pronounced, agile mindset (SAFe/Scrum) You have very good knowledge of the SAP logistics modules, in particular SAP MM/EWM/WM. You have the ability to explain and present complex topics. You have good knowledge of Confluence, Jira and O365. Very good German and good English language skills Several years of experience in process analysis, development and operation of solutions in the logistics environment according to the SAP Activate method Very good experience in the creation of functional specifications and in customizing as well as integrative knowledge of the adjacent SAP modules such as FI/CO. Additional Skills: You are a team player and are a communicative, open and resilient personality. You are interdisciplinary and do not only focus on your own field of work Ideally, you have experience in Transport Management DEUTSCH Standort: Bern, Worblaufen und remote (60% vor Ort) Preis: 100-120CHF/Stunde Dauer: 12Monate Stellenbeschreibung: Der Bereich ART LPV (Logistik, Produktion und Vertrieb) ist verantwortlich für die digitale Weiterentwicklung der Supply Chain Prozesse des Bereichs Infrastruktur. Dazu gehören Produkte aus den Bereichen SAP Supply Chain, Manufacturing Sales und Service. Wir arbeiten agil und vernetzt und suchen einen erfahrenen Berater (m/w), der uns im Lagerumfeld unterstützt. Verantwortlichkeiten: Design der S/4-Anforderungen im Lager-/Logistikumfeld in der Explore-Phase Umsetzung der S/4-Anforderungen in den Build-Phasen Unterstützung bei der Erstellung der erforderlichen Artefakte in SAP Focused Build (Functional Specification, Collaboration Diagrams und Configuration Design Specification). Koordinieren der technischen Anforderungen als Bindeglied zwischen der Arbeitsorganisation in der Schweiz und unserem Entwicklungspartner im Ausland. Sicherstellung der Kommunikation mit den relevanten Stakeholdern in der Arbeitsorganisation, wie Product Owner, Scrum Master, Test Manager. Mitgestaltung der zukünftigen Integration in die S/4 HANA Lösung (inkl. Customizing) innerhalb eines BizDevOps Teams. Qualifikationen: Sie sind eine team- und kundenorientierte Persönlichkeit mit sehr guten analytischen und konzeptionellen Fähigkeiten und einem ausgeprägten, agilen Mindset (SAFE/Scrum) Sie verfügen über sehr gute Kenntnisse der SAP Logistikmodule, insbesondere SAP MM/EWM/WM. Sie haben die Fähigkeit, komplexe Themen zu erklären und zu präsentieren.
Android Mobile App Developer Java, Kotlin, Jetpack Compose, UI toolkit, Android SDK, RESTful APIs, MVVM, MVP, Use Cases, Clean Architecture UK wide - Work from Home, Fully remote working is recruiting for a remote based, home working Google Play Store, Android Mobile App Developer. The role will be responsible for the design, development, coding, build, customisation, implementation, integration & maintenance of mobile applications for devices running the Android operating system. This will include enhancement of the mobile app, particularly focusing on new features & custom functionality. If you have experience of Android Mobile App Development using Java, Kotlin, Jetpack Compose, UI toolkit, Android SDK, RESTful APIs, Android Architectures, MVVM (Model-View-ViewModel), MVP (Model-View-Presenter), Android components (Activities, Services, Broadcast Receivers, Content Providers) etc. I'm keen to hear from you! Position: Software Engineer, Developer, Application Developer, Software Design, Architecture, Architect, Android Developer, Software Development Life Cycle Purpose: Design, develop, implement, integrate & maintain complex new features & custom functionality for the Android mobile app. Turn design concepts into fully functional mobile apps, focusing on usability, scalability & quality Technology: Google Play Store, Android App Development, Java, Kotlin, Swift, Jetpack Compose, Android SDK, RESTful APIs, Android architecture components, MVVM, MVP, Use Cases, Clean Architecture, Cloud message APIs & push notifications, Open-source Android ecosystems & libraries, Offline storage, threading, performance tuning, Google Android design principles & interfaces, Git or other version control systems, React Native or Expo, CI/CD automation Location: Fully remote! Anywhere UK. Work from home Nature: Permanent, Full Time Hours: Monday - Friday 09.00 -17.30 Salary: £65,000 - £70,000 basic + 20% bonus & comprehensive benefits Key Activity: * Gather & analyse business requirements * App design & development * Create custom code * Android component development * UI/UX Implementation * Testing & Debugging * Configuration of integrations * API integration * Customisation & integration * Manage; test, build & release processes * Identify areas for modification or improvement * Performance Optimisation * Version Control Overview: The role will provide a robust technical resource to support the expansion of functionality & further customisation of the Android App. You'll play a critical role in the design, development, coding, build, customisation, implementation, integration & maintenance of mobile applications for devices running the Android operating system. This will include enhancement of the mobile app, particularly focusing on new features & custom functionality. As a member of the Engineering Chapter, you'll work collaboratively with other cross-functional teams, including other Developers, Software Engineers, Product Owner, BA's & QA's etc. Responsibilities: * Analysis: Engage with stakeholders throughout SDLC to gather & document requirements. Translate user stories into actionable software & scalable solutions * Develop Applications: Writing clean, efficient, & maintainable code using programming languages like Java, Kotlin, Swift, Jetpack Compose * UI/UX Design: Implementing user-friendly interfaces that align with design specifications while ensuring smooth user experiences * Test & Debug: Identifying & fixing bugs, optimising performance, & ensuring the app functions across various Android devices & versions * Maintenance: Ensure the performance, quality, & responsiveness of applications * Performance Tuning: Identify & correct bottlenecks, fix bugs, participate in code reviews & provide constructive feedback to team members * Integrate APIs: Connecting apps to external data sources, third-party services, & APIs, such as databases or cloud platforms * Deployment: Publish applications to the Google Play Store & handling updates, bug fixes, & improvements post-release * Version Control: Using tools like Git for managing code versions & collaborating with team members * Stay Abreast: Continuously discover, evaluate, & implement new technologies. Keep informed about the latest Android SDKs, libraries, & best practices to ensure the app is up to date * Collaboration: Working with designers, product managers, & other developers to ensure the app meets project goals * Mentor: Coach junior developers & contribute to team's knowledge Candidate Profile: Candidates should possess similar experience in the development of Google Play Store, Android Applications. Your skill set & experience is likely to include as many of the following as possible: * Bachelor's degree in computer science, Information Technology, or related field * Hands-on experience of Android App Development * Java, Kotlin, Swift, Jetpack Compose. * Android SDK * RESTful APIs * Android architecture components (MVVM, MVP, Use Cases & Clean Architecture) * Android Studio IDE * Cloud message APIs & push notifications * Open-source Android ecosystems & libraries * Offline storage, threading, & performance tuning * Google Android design principles & interfaces * Git or other version control systems * React Native or Expo * CI/CD automation * Excellent problem-solving skills & ability to work independently * Effective communication & collaboration skills : uniting opportunity with ambition in Telecoms | Media | Technology is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
13/09/2024
Full time
Android Mobile App Developer Java, Kotlin, Jetpack Compose, UI toolkit, Android SDK, RESTful APIs, MVVM, MVP, Use Cases, Clean Architecture UK wide - Work from Home, Fully remote working is recruiting for a remote based, home working Google Play Store, Android Mobile App Developer. The role will be responsible for the design, development, coding, build, customisation, implementation, integration & maintenance of mobile applications for devices running the Android operating system. This will include enhancement of the mobile app, particularly focusing on new features & custom functionality. If you have experience of Android Mobile App Development using Java, Kotlin, Jetpack Compose, UI toolkit, Android SDK, RESTful APIs, Android Architectures, MVVM (Model-View-ViewModel), MVP (Model-View-Presenter), Android components (Activities, Services, Broadcast Receivers, Content Providers) etc. I'm keen to hear from you! Position: Software Engineer, Developer, Application Developer, Software Design, Architecture, Architect, Android Developer, Software Development Life Cycle Purpose: Design, develop, implement, integrate & maintain complex new features & custom functionality for the Android mobile app. Turn design concepts into fully functional mobile apps, focusing on usability, scalability & quality Technology: Google Play Store, Android App Development, Java, Kotlin, Swift, Jetpack Compose, Android SDK, RESTful APIs, Android architecture components, MVVM, MVP, Use Cases, Clean Architecture, Cloud message APIs & push notifications, Open-source Android ecosystems & libraries, Offline storage, threading, performance tuning, Google Android design principles & interfaces, Git or other version control systems, React Native or Expo, CI/CD automation Location: Fully remote! Anywhere UK. Work from home Nature: Permanent, Full Time Hours: Monday - Friday 09.00 -17.30 Salary: £65,000 - £70,000 basic + 20% bonus & comprehensive benefits Key Activity: * Gather & analyse business requirements * App design & development * Create custom code * Android component development * UI/UX Implementation * Testing & Debugging * Configuration of integrations * API integration * Customisation & integration * Manage; test, build & release processes * Identify areas for modification or improvement * Performance Optimisation * Version Control Overview: The role will provide a robust technical resource to support the expansion of functionality & further customisation of the Android App. You'll play a critical role in the design, development, coding, build, customisation, implementation, integration & maintenance of mobile applications for devices running the Android operating system. This will include enhancement of the mobile app, particularly focusing on new features & custom functionality. As a member of the Engineering Chapter, you'll work collaboratively with other cross-functional teams, including other Developers, Software Engineers, Product Owner, BA's & QA's etc. Responsibilities: * Analysis: Engage with stakeholders throughout SDLC to gather & document requirements. Translate user stories into actionable software & scalable solutions * Develop Applications: Writing clean, efficient, & maintainable code using programming languages like Java, Kotlin, Swift, Jetpack Compose * UI/UX Design: Implementing user-friendly interfaces that align with design specifications while ensuring smooth user experiences * Test & Debug: Identifying & fixing bugs, optimising performance, & ensuring the app functions across various Android devices & versions * Maintenance: Ensure the performance, quality, & responsiveness of applications * Performance Tuning: Identify & correct bottlenecks, fix bugs, participate in code reviews & provide constructive feedback to team members * Integrate APIs: Connecting apps to external data sources, third-party services, & APIs, such as databases or cloud platforms * Deployment: Publish applications to the Google Play Store & handling updates, bug fixes, & improvements post-release * Version Control: Using tools like Git for managing code versions & collaborating with team members * Stay Abreast: Continuously discover, evaluate, & implement new technologies. Keep informed about the latest Android SDKs, libraries, & best practices to ensure the app is up to date * Collaboration: Working with designers, product managers, & other developers to ensure the app meets project goals * Mentor: Coach junior developers & contribute to team's knowledge Candidate Profile: Candidates should possess similar experience in the development of Google Play Store, Android Applications. Your skill set & experience is likely to include as many of the following as possible: * Bachelor's degree in computer science, Information Technology, or related field * Hands-on experience of Android App Development * Java, Kotlin, Swift, Jetpack Compose. * Android SDK * RESTful APIs * Android architecture components (MVVM, MVP, Use Cases & Clean Architecture) * Android Studio IDE * Cloud message APIs & push notifications * Open-source Android ecosystems & libraries * Offline storage, threading, & performance tuning * Google Android design principles & interfaces * Git or other version control systems * React Native or Expo * CI/CD automation * Excellent problem-solving skills & ability to work independently * Effective communication & collaboration skills : uniting opportunity with ambition in Telecoms | Media | Technology is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
Service Centre Manager - Education - West London - Service Desk Prestigious and UK renowned West London Education Establishment, urgently requires a dynamic, talented to Service Centre Manager to help lead their team to the next stage of their evolution The role will be both challenging and varied and involve: The strong Leadership & Management of Service Centre/Service Desk Teams High awareness & commercial experience of Customer Care & Customer first Continuous Service Improvement - ITIL V3 Key Technical service areas will include: Endpoint and Application support (Windows, MacOS, iOS and Android) Virtual Desktop Infrastructure support/End User Computing management platforms Print services/Endpoint security services/Teaching and learning IT services To be considered you will have demonstrable experience: Leading and managing a Service Centre/Service Desk environment with multiple teams ideally within an Education setting ITIL v3 + In return you will get the opportunity to make a significant impact, as well as grow & develop with an organisation that rewards achievers Shortlisting today Salary £42k-47k + Excellent Benefits + Pension Location - West London/Hybrid
13/09/2024
Full time
Service Centre Manager - Education - West London - Service Desk Prestigious and UK renowned West London Education Establishment, urgently requires a dynamic, talented to Service Centre Manager to help lead their team to the next stage of their evolution The role will be both challenging and varied and involve: The strong Leadership & Management of Service Centre/Service Desk Teams High awareness & commercial experience of Customer Care & Customer first Continuous Service Improvement - ITIL V3 Key Technical service areas will include: Endpoint and Application support (Windows, MacOS, iOS and Android) Virtual Desktop Infrastructure support/End User Computing management platforms Print services/Endpoint security services/Teaching and learning IT services To be considered you will have demonstrable experience: Leading and managing a Service Centre/Service Desk environment with multiple teams ideally within an Education setting ITIL v3 + In return you will get the opportunity to make a significant impact, as well as grow & develop with an organisation that rewards achievers Shortlisting today Salary £42k-47k + Excellent Benefits + Pension Location - West London/Hybrid
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
12/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Director Network Infrastructure Architecture. Candidate will provide top level design and integration of infrastructure related platform areas: End user supporting services Responsible for core infrastructure from perimeter to virtual edge (excludes clusters, service mesh, containers, and virtualized hosting) Core Network Services (Routing, Switching, Wi-Fi, Data Center, and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security & Operations Network based services (DNS, Directory, IP Management, Proxies, Load Balancers) Automation COE (FN - This should be a discussion point) In addition, as a direct report you will provide oversight of special programs in progress (ie Operational Automation, Secure File Transfer). Team is comprised of 60+ FTEs, enterprise vendor contracts, software licensing and significant component and hardware assets. This role requires strong leadership, communication, influencing skills, technical and operational capabilities. This leader will be accountable to participate in the design and documentation of Enterprise Operations & Technology EOT) technology strategy. The candidate needs to establish strong relationship with their functional counterparts. You will be responsible for all enterprise administrative duties: Risk and Controls, Workforce Management (Performance, Recruiting, Training, Succession, Program Management and Financial). Responsibilities: Mentor existing team managers as the company embarks on building technology service automation to lead Technology delivery and Operations to improve efficiency Adopt and champion Agile methodologies to improve workflow velocity and improve leadership insight into project timelines and efficiency Standardize and automate processes aligned with enterprise frameworks to ensure sustainability and consistency Define and document high level understanding of division application workstreams Collaboration with IT teams to drive workflow efficiency in partnership with division COO organization Drive and adopt a culture driven by data - where key performance indicators are gathered from top to bottom and fed to automated tooling to improve system reliability and performance Prototype new tools & technologies based on organizational strategy and evolving threats while looking for opportunities to optimize, consolidate and manage out tools that no longer meet company needs Keep a critical eye towards what's working and what's not optimal to drive improvements Qualifications: The candidate must have implementation and operations of Software Defined Infrastructure, concepts in cloud technology and software defined architectures The candidate must understand how to design service taxonomy and develop Middleware/glue ware components to support self-service and dynamic binding of services developed by other functional areas 15+ years of Technology Management experience of large technology areas Lead and contribute to technology direction Lead and contribute to team development and workforce strategy 15+ years in running technology operations Core Network Services (Routing, Switching, Wi-Fi, Data Center and End User Connectivity) Enterprise SDN/SDWAN Strategy Zero Trust Strategy and Roadmap Perimeter Security Expert in networking design or operations Experience in vendor management. Experience in Operational Risk Management and three lines of defense operating models. Development experience a plus. Experience designing and implementing self-service capabilities via automation for the technology services under their remit. Experience participating in discussions with senior leadership to understand the vision and strategic goals being supported by the team. Experience with communicating and influencing senior business leaders in operational and risk management of their IAM landscape Experience communicating project and budget status to senior leadership on regular, defined intervals. Experience with business financial management, compliance and regulatory requirements, program management, change management and risk management Degree in Computer Science, Engineering, or relative experience
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
12/09/2024
Full time
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
12/09/2024
Full time
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
*5 Days onsite* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Manager. This role is focused on all end user support (Windows, Zoom, Webex, Skype for business, Citrix, VOIP, ITIL). This manager needs at least 6 years of management experience, they will manage 3 offices and a total of 16 people. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Understanding of local office Conference Technology and procedures. Qualifications/Technology Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Law Firm, managing a help desk or desk side experience a plus. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Microsoft Windows Microsoft Office Suite M365 iManage DeskSite and FileSite Citrix/VPN iOS for iPhones, iPads and Mobile Management applications - InTune/AirWatch Polycom and Cisco Video Conference Systems Bomgar PeopleSoft SCCM Carpe Diem Avaya SCCM MFA Zoom and WebEx Microsoft Teams ITSM Ticket Management System - Service Now HP, Lenovo, MacBook laptops and desktops Avaya MFA Zoom, Teams, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops
12/09/2024
Full time
*5 Days onsite* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Manager. This role is focused on all end user support (Windows, Zoom, Webex, Skype for business, Citrix, VOIP, ITIL). This manager needs at least 6 years of management experience, they will manage 3 offices and a total of 16 people. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Understanding of local office Conference Technology and procedures. Qualifications/Technology Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Law Firm, managing a help desk or desk side experience a plus. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Microsoft Windows Microsoft Office Suite M365 iManage DeskSite and FileSite Citrix/VPN iOS for iPhones, iPads and Mobile Management applications - InTune/AirWatch Polycom and Cisco Video Conference Systems Bomgar PeopleSoft SCCM Carpe Diem Avaya SCCM MFA Zoom and WebEx Microsoft Teams ITSM Ticket Management System - Service Now HP, Lenovo, MacBook laptops and desktops Avaya MFA Zoom, Teams, WebEx, Skype for Business ITSM Ticket Management System Lenovo laptops and desktops
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
12/09/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
IT Support Manager Salary: Open + Bonus Location: Houston, TX On-site: 5 days/week Travel: Once a quarter to Austin/Dallas *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree or work equivalent. A high level of proven management experience in a professional services environment. A high level of proven experience leading Firmwide organizations. Strong Technical Background. Strong verbal and written communication skills. Excellent People skills and ability to work will all levels of staff. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Preferred Law Firm industry experience, managing a help desk or desk side. Audio Visual experience. Responsibilities Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Intermediate PC troubleshooting and assists other team members in troubleshooting and diagnosing issues. iOS setup and troubleshooting. Documents new findings, solutions, and processes. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in projects, tasks, or issues to ensure they are completed.
12/09/2024
Full time
IT Support Manager Salary: Open + Bonus Location: Houston, TX On-site: 5 days/week Travel: Once a quarter to Austin/Dallas *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree or work equivalent. A high level of proven management experience in a professional services environment. A high level of proven experience leading Firmwide organizations. Strong Technical Background. Strong verbal and written communication skills. Excellent People skills and ability to work will all levels of staff. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications. Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Preferred Law Firm industry experience, managing a help desk or desk side. Audio Visual experience. Responsibilities Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Intermediate PC troubleshooting and assists other team members in troubleshooting and diagnosing issues. iOS setup and troubleshooting. Documents new findings, solutions, and processes. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Adheres to use of call ticketing system for each incident (eg, request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in projects, tasks, or issues to ensure they are completed.
Senior Architect. £67,400 + Benefits Permanent, Hybrid. Stafford Staffordshire Police Force If you would like to experience playing a critical role in the architectural journey for one of the UK's most established police forces delivering intelligence-led policing, then this may be the role for you. Staffordshire Police are seeking exceptional individuals, with a proven background in technical transformation at scale, who can deliver the upgrades and continuous improvement that The Force needs. The role As a Senior Architect, your function will be to govern and maintain the overall technical architecture solution for the force; ensuring that all work undertaken adheres to agreed standards, design principles and architecture methodology. Reporting into the DDaT Manager and Enterprise Architect, you will be responsible for understanding the current and future requirements for The Force; creating roadmaps, setting strategy and as a result identify opportunities for leveraging information and digital technology You will be responsible for ensuring that all infrastructure, software, security and service innovations align with an underpinning roadmap. You will be confident inl providing effective solution designs and maintain suitable documentation that fully describes the architecture within the force. Key responsibilities will include: Define and maintain documentation that articulates the current state software portfolio and interfaces across the force Review new or changed legislation and its impact on adopted force technology standards Presentation of architecture outputs to stakeholders at various levels of technical understanding within the force; Define, manage and govern infrastructure standards and capabilities for the deployment of business, data, and application services Being Accountable for the detailed software and supporting infrastructure design aspects of solutions Accountable for any impact assessment process to provide SME input on proposed initiatives, offering high level cost estimates for implementation About you: You can confidently demonstrate significant experience of designing and architecting technical solutions within a large complex multi-faceted organisation; translating user requirements into solution designs, often in front of large groups. Communication is key in this role as you embark on an exciting architectural and stake-holder led journey through the force; liaising and building strong relationships across The Force in both Project and BAU technical environments. Ideally you will possess working knowledge of ITIL (Intermediate +), TOGAF/COBIT, or an equivalent framework; as well as CITP or FBCS How to apply: If you would like to discuss further, then please visit our dedicated microsite to understand more about the challenge and the opportunities that await. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk
12/09/2024
Full time
Senior Architect. £67,400 + Benefits Permanent, Hybrid. Stafford Staffordshire Police Force If you would like to experience playing a critical role in the architectural journey for one of the UK's most established police forces delivering intelligence-led policing, then this may be the role for you. Staffordshire Police are seeking exceptional individuals, with a proven background in technical transformation at scale, who can deliver the upgrades and continuous improvement that The Force needs. The role As a Senior Architect, your function will be to govern and maintain the overall technical architecture solution for the force; ensuring that all work undertaken adheres to agreed standards, design principles and architecture methodology. Reporting into the DDaT Manager and Enterprise Architect, you will be responsible for understanding the current and future requirements for The Force; creating roadmaps, setting strategy and as a result identify opportunities for leveraging information and digital technology You will be responsible for ensuring that all infrastructure, software, security and service innovations align with an underpinning roadmap. You will be confident inl providing effective solution designs and maintain suitable documentation that fully describes the architecture within the force. Key responsibilities will include: Define and maintain documentation that articulates the current state software portfolio and interfaces across the force Review new or changed legislation and its impact on adopted force technology standards Presentation of architecture outputs to stakeholders at various levels of technical understanding within the force; Define, manage and govern infrastructure standards and capabilities for the deployment of business, data, and application services Being Accountable for the detailed software and supporting infrastructure design aspects of solutions Accountable for any impact assessment process to provide SME input on proposed initiatives, offering high level cost estimates for implementation About you: You can confidently demonstrate significant experience of designing and architecting technical solutions within a large complex multi-faceted organisation; translating user requirements into solution designs, often in front of large groups. Communication is key in this role as you embark on an exciting architectural and stake-holder led journey through the force; liaising and building strong relationships across The Force in both Project and BAU technical environments. Ideally you will possess working knowledge of ITIL (Intermediate +), TOGAF/COBIT, or an equivalent framework; as well as CITP or FBCS How to apply: If you would like to discuss further, then please visit our dedicated microsite to understand more about the challenge and the opportunities that await. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk
iO associated have partnered distinctive food retailer with stores across the UK and Europe, along with a global export business who specialises in frozen foods, vegetables. They are looking for an experienced C# and .NET Engineer who is ready to step up into a senior lead role who will develop, implement, and manage Azure-based integration services while guiding junior team members. This hands-on role focuses on applying best practices in Integration and Cloud engineering to ensure top-quality solutions and serving as the technical lead for the squad's product portfolio. C# .NET Engineer- (Azure Experience Required) Deeside (2-3 days onsite per week) Fulltime Salary: Upto £65K for the right candidate RESPONSBILITES Mentor and manage junior engineers, providing guidance and support. Collaborate with the Software Development Manager and Principal Engineers to enhance the SDLC to meet squad, team, and customer needs. Work with Business Analysts and testers to deliver robust, business-focused solutions aligned with team best practices. Ensure products are well-documented and manage risks such as outdated software and architectural issues. Support the resolution of technical debt and maintain a strong support model. Uphold quality standards from unit testing to automated integration testing. Stay current with new tech developments, assess their relevance, and explore their potential to address business challenges. Share insights on new technologies through informal sessions with the team. SKILL REQUIRED The ideal candidate should have a background in mentoring junior engineers and experience working with C# .NET, Microsoft Azure, Terraform, and C# within an integration team. Knowledge of both SQL and NoSQL databases, such as MongoDB, particularly in a cloud environment, would be highly beneficial. Strong skills in team collaboration platforms like Azure DevOps, along with excellent problem-solving and communication abilities, are also key. If you have worked as a .NET Developer and Azure in the past, Step into a role where your skills shine, your impact is felt, and your career reaches new heights-Apply now to join a team that rewards ambition and innovation. Feel free to apply at or reach me
12/09/2024
Full time
iO associated have partnered distinctive food retailer with stores across the UK and Europe, along with a global export business who specialises in frozen foods, vegetables. They are looking for an experienced C# and .NET Engineer who is ready to step up into a senior lead role who will develop, implement, and manage Azure-based integration services while guiding junior team members. This hands-on role focuses on applying best practices in Integration and Cloud engineering to ensure top-quality solutions and serving as the technical lead for the squad's product portfolio. C# .NET Engineer- (Azure Experience Required) Deeside (2-3 days onsite per week) Fulltime Salary: Upto £65K for the right candidate RESPONSBILITES Mentor and manage junior engineers, providing guidance and support. Collaborate with the Software Development Manager and Principal Engineers to enhance the SDLC to meet squad, team, and customer needs. Work with Business Analysts and testers to deliver robust, business-focused solutions aligned with team best practices. Ensure products are well-documented and manage risks such as outdated software and architectural issues. Support the resolution of technical debt and maintain a strong support model. Uphold quality standards from unit testing to automated integration testing. Stay current with new tech developments, assess their relevance, and explore their potential to address business challenges. Share insights on new technologies through informal sessions with the team. SKILL REQUIRED The ideal candidate should have a background in mentoring junior engineers and experience working with C# .NET, Microsoft Azure, Terraform, and C# within an integration team. Knowledge of both SQL and NoSQL databases, such as MongoDB, particularly in a cloud environment, would be highly beneficial. Strong skills in team collaboration platforms like Azure DevOps, along with excellent problem-solving and communication abilities, are also key. If you have worked as a .NET Developer and Azure in the past, Step into a role where your skills shine, your impact is felt, and your career reaches new heights-Apply now to join a team that rewards ambition and innovation. Feel free to apply at or reach me
A senior customer facing role and owner of the low-level customer solution. Responsible for providing technical leadership and support to a virtual team of highly skilled professionals and for detailed customer design, development, delivery and test of complex WAN solutions. To be engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability and then ensure detailed solution compliance throughout delivery, only exiting once the solution is accepted into operation by the customer services organisation and warranty support period expires. Key accountabilities and decision ownership : Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. Low level discovery of existing solution components and owner of the transition from existing to proposed solution Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, issues, and dependencies for submission into the Programme risk register Technical risk/issue ownership and management/resolution during solution delivery. Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: Highly effective technical planning across customer, internal and 3rd Party technical teams Builds influential and effective relationships with technical, service and delivery teams. Effective management of internal and external teams Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience High standard of written & verbal communication skills Please review the details above and let me know if everything aligns with your expectations. If you are happy with the information provided and would like to proceed, kindly confirm so that I can forward your CV to the hiring manager for the next steps, which include technical screening and interviews.
12/09/2024
Project-based
A senior customer facing role and owner of the low-level customer solution. Responsible for providing technical leadership and support to a virtual team of highly skilled professionals and for detailed customer design, development, delivery and test of complex WAN solutions. To be engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability and then ensure detailed solution compliance throughout delivery, only exiting once the solution is accepted into operation by the customer services organisation and warranty support period expires. Key accountabilities and decision ownership : Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. Low level discovery of existing solution components and owner of the transition from existing to proposed solution Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, issues, and dependencies for submission into the Programme risk register Technical risk/issue ownership and management/resolution during solution delivery. Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: Highly effective technical planning across customer, internal and 3rd Party technical teams Builds influential and effective relationships with technical, service and delivery teams. Effective management of internal and external teams Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience High standard of written & verbal communication skills Please review the details above and let me know if everything aligns with your expectations. If you are happy with the information provided and would like to proceed, kindly confirm so that I can forward your CV to the hiring manager for the next steps, which include technical screening and interviews.
A leading Product company with offices in North London are currently searching for a Digital Operations Manager to join them on a permanent basis. The role will require strong leadership and team management skills as you will lead a team of experienced professionals. You should have proven experience as a Digital Operations Manager, IT Manager, Support Manager or similar role. Other qualities and experiences should include: - Excellent understanding of IT infrastructure, application support, and digital operations. - Experience in managing technical projects and ensuring successful delivery. - In-depth knowledge of cyber security principles and compliance requirements. - Strong understanding of quality assurance processes and methodologies. - Excellent problem-solving and analytical abilities. - Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. - Familiarity with IT service management (ITSM) frameworks such as ITIL. - Relevant certifications (eg, PMP, CISSP, ITIL) are advantageous. *This is a Hybrid role, with the successful person required to work from the office 3 days per week*
12/09/2024
Full time
A leading Product company with offices in North London are currently searching for a Digital Operations Manager to join them on a permanent basis. The role will require strong leadership and team management skills as you will lead a team of experienced professionals. You should have proven experience as a Digital Operations Manager, IT Manager, Support Manager or similar role. Other qualities and experiences should include: - Excellent understanding of IT infrastructure, application support, and digital operations. - Experience in managing technical projects and ensuring successful delivery. - In-depth knowledge of cyber security principles and compliance requirements. - Strong understanding of quality assurance processes and methodologies. - Excellent problem-solving and analytical abilities. - Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. - Familiarity with IT service management (ITSM) frameworks such as ITIL. - Relevant certifications (eg, PMP, CISSP, ITIL) are advantageous. *This is a Hybrid role, with the successful person required to work from the office 3 days per week*
