16 joburi disponibile

Windows Infrastructure Engineer - 3rd Line Belfast £50,000 I'm working with a leading consulting firm in their field to support them in their search for an Infrastructure Engineer to support their Azure/Windows environment. As the Senior Engineer in the team you will be responsible for: Overseeing the MS environment across Azure services and wider applications such as SharePoint, OneDrive, Exchange & Teams Provide support across server, desktop & phone applications Oversee security policies, access management, software deployment & asset & software upgrade activities Overseeing helpdesk activities and reporting on incident management To be considered for role you should be able to demonstrate experience with: Significant technical support experience in a Microsoft heavy environment Active Directory, SharePoint, Windows 8 & above Service management tools such as Jira Adherence to SLAs in a busy environment This role is based from the Belfast office so you must be able to be on site. The organisation offers an excellent benefits package including health care options & annual leave that increases with service. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

We are looking for an experienced Microsoft 365 Subject Matter Expert (SME) to mentor and coach lower level engineers and support the Desktop Manager with strategy, project improvements with an eye on BAU support. Following skills and experience required:- 5+ years Microsoft Desktop/End User support experience Strong M365 Azure Virtual Desktop (AVD), InTune etc. ideally SME level Ability to exploit and enhance our clients future M365 environment Advanced troubleshooting and problem-solving abilities, with a track record of efficiently identifying and resolving technical issues. Outstanding customer service skills and a commitment to a customer-centric mindset Relevant experience in a similar role Awareness of different tech and have the gravitas to challenge Be assertive and a tech influencer to work with the strategy team to shape the future corporate desktop roadmap Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) etc. Level of Cyber Essentials/good Security awareness (not an SME) Change/transformation experience is desirable A background in working for a Managed Service Provider (would be ideal) or IT service environment Solution Architecture & Design in this area exposure would be desirable A broad IT knowledge For more information regarding this job opportunity please apply within.

Prestigious opportunity for an IT Infrastructure Engineer with a Global highly acclaimed Retail organisation based in Blackburn. With sites across the UK and Europe, following a period of significant growth and investment, we are seeking an IT Infrastructure Engineer to join our success story. As one of our IT Infrastructure Engineers you will be responsible for:- Working with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way. Testing of the Business Continuity and Disaster Recovery plans. Infrastructure incident management and resolution. Actioning any alerts generated by the monitoring systems in a timely manner Supporting the IT Service Desk function. Proactively seeking opportunities from across the organisation to improve the infrastructure. Documenting common practice, process flow diagrams and maintaining the knowledge base. If you possess a combination of some of the following skills, then LETS TALK! Previous experience in 3rd line infrastructure engineering Hypervisor technologies (Hyper-V, VMWare or equivalent) - build, deployment and configuration Office 365 - implementation of tenants, deployment and configuration of Exchange Online, InTune etc Active Directory Administration. Networking knowledge (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs). PowerShell or any other Scripting language or automation methodology. Windows Server - build of both physical and virtual machines Windows (7, 10) Veeam Backup - desired but not essential Linux/Unix administration experience - desired but not essential In return, you will be rewarded with ongoing career development and training in addition to an enviable team environment, and an extensive benefits package! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Techbar Engineers based across the UK. This role is based in Glasgow for initial 1-month contract basis, with scope for further extension. Job Title: Techbar Engineer Job Location Glasgow Duration: Initial 1 month IR35 Status: Inside of IR35 What to expect: Responsible for a combination of 2nd/3rd line technical support and IMAC (Installs moves and changes) activity to customers via deskside visits, walk ups to the Tech Bar or remotely. Ability to respond and resolve all assigned calls within prescribed SLA's Ability to take action and escalate any issues that cannot be resolved or are in danger of not meeting SLA's Liaise with Service Desk and client's infrastructure teams for the resolution of customer issues Ability to identify root cause issues from a desktop perspective and escalate to engineering teams accordingly, install and configure computer hardware operating systems and applications Responsible for providing support, including procedural documentation and relevant reports Update Call Management System, clearly specifying progress and resolution details Install and configure desktop/laptop products into network environment, along with monitoring and maintaining computer systems and networks Ability to prioritise and manage many open cases at one time, and work continuously on a task until completion What we expect from you: Relevant experience working in an IT support role Completion of Microsoft MD-100 Modern Desktop certification, MD-101 Managing Modern Desktops and have knowledge of Azure AD & Intune. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Time managed and organised, you can meet SLA's that are prescribes and take appropriate action to ensure none of them are exceeded. Ability to work as a team with colleagues, buildings strong relationships with customers and other professionals, such as software developers Strong analytical capability, ability to demonstrate practical troubleshooting and problem analysis techniques Excellent organisational, prioritising, and managing workload skills Experience in the following will be beneficial to your application: Microsoft Windows operating systems Software packages: Microsoft Office and Adobe Creative Suite Intelligent Resource committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

Service Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Strong commitment top deliver exceptional customer service. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)

Infrastructure Support Engineer Type: Perm Location: Whitehaven Overview We are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Whitehaven area. You will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern. You will be key in supporting the facility and the customer with their IT-related needs. The IT Infrastructure Support Specialist will be supporting the customer's Servers, networks (and associated hardware), and storage. Therefore, you will be required to have good knowledge/experience within these areas as well as having experience within desktop services. You will generally work, in a three-person team, to provide all services as requested by the Team Leaders. The work will be varied from day to day, and the successful candidate will be required to undertake any work assigned to them that will support the facility and the customer. Key Responsibilities The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Datacentre Security Toolsets/Admin Process (ITIL) Requirements and Experience Desktop Services: Comprehensive understanding and hands-on experience in desktop support services. Datacentre: Expertise in managing and supporting data center infrastructure. Security: Strong background in implementing and maintaining security measures. Toolsets/Admin: Proficient in various IT toolsets and administration tasks. Process (ITIL): Familiarity with ITIL processes and best practices. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Network Engineer - (Field based) - to £33,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £33,000 plus fully expensed vehicle. This role is commutable from West Yorkshire, Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Contact Tony office Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

Network Engineer - (Field based) - to £36,000 plus vehicle - Northamptonshire Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £36,000 plus fully expensed vehicle. This role is commutable from Northamptonshire, Leicester, Kettering, Market Harborough, Rugby, Wellingborough, Milton Keynes, Bedford Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

Lorien are currently partnered with a professional services organisation that are looking to add a IT Security Administrator into the team to be responsible for the configuration, maintaining and upgrading the company's Cyber Security Platforms while ensuring Security best practices are maintained in their expanding AWS cloud infrastructure for our customer facing systems and services. Working closely with the infrastructure, Service Desk and Software Development engineering teams to implement and manage security best practices and proactive security measures. You will also perform vulnerability scans to asses and remediate any vulnerabilities. Aside from this, you will play a key role in agreeing, implementing and monitoring employee Cyber Security awareness activities - including onboarding, training, awareness raising campaigns and promoting best practices. Experience: 2+ years in Cyber Security Proven experience as an IT Security Administrator Experience of building and maintaining security systems Experience with Vunerability scanning tools (Smartscan) Cloud Services and security controls (AWS) Designing and architecting security solutions ISO27001 or Cyber Essentials controls and compliance experience The role is paying up to £60,000 with additional attractive benefits. The role is on a hybrid basis with expectation to be in the Bradford office once or twice a month. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

We are recruitng for an IT Service Engineer on contract to be based in Hereford. Responsibilities: Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Essentials - Must have SC clearance/or be able to gain this, UK National with a UK passport, Must join the OOH rota and standby, must have a full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training

Our client, a specialist Insurer is seeking an EUC Digital Employee Experience Engineer to improve the DEX services within the company as well as End User platforms. Essential skills: Experienced End User/Infrastructure Engineer Nexthink or similar Digital Employee experience tool Citrix, XenDesktop and Citrix cloud is desirable but not essential. This is a permanent role and will be based in the office 3 days per week in Central London. The role is paying between £50,000 - £55,000 plus bonus & benefits. If you feel you have the right skill set, please apply. Successful candidates will be contacted within 2 working days. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients.

Job Title: Junior IT Support Engineer Job Type: Full-Time, Permanent Location: Gloucester (4 days a week onsite) Our client is looking for a Junior IT Support Engineer to help keep their business running smoothly by providing first-line support across their IT systems. Key Responsibilities: Act as the first point of contact for IT support requests. Diagnose and resolve issues with Windows OS, Microsoft 365, and networking. Manage hardware provisioning and maintain IT equipment. Create and update user documentation. Travel to various sites when required (pool vehicle provided). Escalate issues to third-party providers when necessary. Essential Skills: Eager to learn and develop new IT skills. Organised, motivated, and able to work independently. Excellent communication skills, both written and verbal. Strong problem-solving abilities with a keen eye for detail. Patient and approachable when working with users of varying technical abilities. Full UK driving licence. Desirable Skills: Experience with help desk applications. Knowledge of M365 administration, Windows & Mobile OS troubleshooting. Basic networking and cloud services knowledge. IT certifications (eg, CompTIA A+). If you're enthusiastic about IT support and want to make a difference, apply now and provide us with an up-to-date copy of your CV for consideration!

Role: Service Desk Engineer Location: Shrivenham (Fully On-Site) Working Arrangement: Shift-Based (including Nights, Weekends and Bank Holidays) Salary: £26,000 - £30,000 (with rotational shift allowance) Network IT are looking for a Service Desk Engineer to join our clients prestigious 24/7/365 IT Support function. This is a fantastic opportunity for someone to join a dynamic environment with This role is based in Shrivenham, which you will be required to be on-site full time. You will also work on a rotational shift pattern, including nights, weekends, and public holidays, to ensure IT systems run optimally around the clock. Role As a Service Desk Support Engineer, you'll be the first point of contact for all IT-related inquiries and incidents, ensuring minimal downtime for users and delivering high-quality technical support. Key responsibilities include: Provide first-line technical support via phone, email, and ticketing systems. Troubleshoot and resolve issues related to operating systems, applications, networks, and more. Assist with onboarding new users, including hardware setup and account configuration. Document support requests and resolutions accurately in the ticketing system. Develop knowledge base articles and user guides for improved troubleshooting. Monitor system alerts and perform routine checks to maintain IT service performance. Collaborate with other teams to resolve complex issues. Ensure compliance with IT service management best practices, including SLAs and ITIL guidelines. What We're Looking For: Proven experience in IT support, technical support, or helpdesk roles. Strong communication skills, with the ability to explain technical concepts to non-technical users. Customer-focused mindset with a commitment to timely and effective support. A degree or equivalent qualification in engineering or a related field is desirable. Willingness to work flexible shifts in a fast-paced environment.

Location: Bury St. Edmunds Term: Permanent Working Hours: Full-time On-Site Salary: £35,000 We are partnered with a progressive and growing organisation that is transforming, managing, and supporting their environment through the innovative use of IT to deliver excellent user-focused services that are recognised by their industry peers. As the IT Team Manager, you will have access to a wide and varied range of technologies with support from your colleagues who promote a cohesive work culture with diverse ideas. Key Responsibilities: Line management of IT Team, providing support, guidance, and mentoring as required Overseeing the local IT Team's workload to ensure it is well managed, prioritised, and monitored Guaranteeing continuity of IT systems provision and the security of data Maintaining the highest level of service, focused on keeping all elements of the IT service 100% safe, secure, compliant, and available Serving as the 2nd line escalation point for 1st line IT Technicians, and the communication and escalation link to the Head Office 3rd line support Collaborating with and supporting 3rd line central Engineers Acting as the escalation point for service desk tickets and working with the Service Desk Manager Key Requirements: Expertise in Microsoft Suite - particularly MS Office 365 Proven ability to implement effective, organization-sensitive changes. Success in utilising project management techniques for ICT projects. Strong organisational skills and innovative problem-solving. Ability to prioritise, work under pressure, and develop staff. Awareness and dedication to health and safety best practices. Travel between locations will be required - all within proximity. Where possible, our client looks to deploy IT Team Managers close to their home to reduce the environmental and financial impact of travel for work. They have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate. If you are interested in learning more about this role, and your profile fits the requirements, please click "Apply Now"! Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.