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The FinOps Analyst is a mid-level role, reporting to the DevOps Director and is responsible for establishing financial policies, reporting, forecasting, optimisation and corporate governance for Zellis Cloud spend in Microsoft Azure across both our corporate and customer estates. Working within the Customer IT Team alongside colleagues from Enterprise Architecture, Corporate IT, Software Engineering, Compliance, Information Security and various Product teams, you will drive financial accountability across our Cloud spend through high quality FinOps practices. The role will interact with key stakeholders across the business and will drive the accountability for Cloud cost efficiency across the organisation. Key responsibilities include: Working directly with our technical teams, finance and business management teams across the organisation. Driving optimisation through discovery, development and sharing of cost-saving opportunities. Translating financial insights into actionable recommendations, promoting cost-aware architecture design, and leveraging code to automate resource optimisation. Integrating Cloud cost optimisation tools, creating reusable design patterns and code modules to support optimisation and Cloud Finance Management (CFM) policies at the enterprise level. Supporting the Cloud monthly budget and forecasting process in managing consumption, chargebacks, show back and savings in collaboration with accounting, finance and technical owners. Supporting stakeholders in understanding their Cloud spend based on their business roadmap and budgeted forecast. Interacting with key stakeholders across the business and driving the accountability for Cloud cost efficiency across the organisation. Monitoring Cloud consumption at the account level to detect, investigate and escalate anomalies and unplanned spikes. Analysing, reporting and producing meaningful insights from large raw datasets within Cloud billing and usage tools. Designing, developing and maintaining reports and KPIs that provide detailed usage statistics of resources across the Zellis Cloud landscape. Seeking opportunities to apply automation to any tasks performed manually, following through to implementation. Ensuring a fully documented and repeatable process is in place to support our Cloud spend. Skills and experience required Minimum of two years relevant experience in Cloud FinOps/Cloud spend optimisation. Bachelor's degree in business, Finance, IT or analytics. Additional professional experience - Financial Analyst and/or Business Analyst background preferred. Knowledge of Cloud cost products (e.g. Cost Explorer, Azure Portal). Strong understanding of public Cloud players (e.g. AWS, Azure), their product portfolio and commercial models (Azure preferred). Prior experience building custom reports with PowerBI. General understanding of broad IT strategy and sourcing space and working market knowledge (e.g. key vendors, services and technology trends). Ability to work directly with technical teams, finance and business management teams across the organisation, including key stakeholders at a senior level. FinOps certification preferred. Good understanding of the principles of DevOps and Cloud Ops. Experience of working in environments subject to regulatory compliance and Information Security standards (e.g. SOC, ISO27001 and Cyber Essentials). Strong planning and organisational skills, including the ability to manage several workstreams simultaneously, whilst balancing business priorities and quality. A clear, concise communicator - both written and verbal - including to both technical and non-technical audiences. An understanding of the sourcing of public Cloud services, including Cloud sourcing strategy planning, strategic supplier selection, contracting and commercial negotiations. About us Zellis is the leading provider of payroll and HR solutions for the UK & Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to make people feel appreciated for the work they do - through precision, choice, and magic. We have over 50 years of heritage and industry experience - and we've been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then - not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we're now even better equipped to serve the complex needs of our customers. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, are not empty words on a poster: Unstoppable together. Always learning. Make it count. Salary package Competitive base salary. 25 days annual leave, plus your birthday off + bank holidays. Private medical insurance. Life assurance 4x salary. Enhanced pension. Range of additional flexible benefits.

Cyber Security Compliance Analyst Summary: Salary: Competitive Grade: 3B Contract Type: Permanent Location: London Reporting to: Senior Cyber Security Compliance Manager Division: IT The Purpose of the Role Under the management of the Senior Cyber Security Compliance Manager, the Cyber Security Compliance Manager is responsible for maintaining the Cyber Security policy and standard suite and ensure alignment with the controls in our GRC tool. They are responsible for the annual review and update of the ISMS documentation and the POL security policies and standards Furthermore, the role requires subject matter expertise in the maintenance of an information security management system and the underlying components of running an ongoing security awareness campaign, the Cyber Security Compliance Manager will accountable for the planning of the annual security awareness campaign as well as execute the associated communication plan. The Cyber Security Compliance Manager is also responsible for managing third party assurance. They will be conducting cyber security reviews on suppliers, contract reviews on existing and new third parties and providing security attestations to internal and external contacts when required. For this, establishing good relationships with adjacent teams such as Procurement, wider Cyber and IT is necessary. In addition, they will be independently required to support and provide advice to ongoing projects running in the Post Office and support reviews of external suppliers. Some technical experience and good knowledge of Cyber security and Information Assurance are required. Flexibility within this role is essential due to the diverse nature of Post Office's business. Working cohesively with other members of the wider IT Security, IT, Risk and Compliance and Data Protection teams is essential. As part of the Cyber Security Compliance team, the role requires cohesive and supportive relationships to be developed both within and outside of the team. The role will support the function to build a successful brand and be known as a 'go-to' team for all matters relating to information security compliance. This is an excellent opportunity for candidates who want to bridge the gap between technical security management and the business side of information security assurance. Principal Accountabilities • Maintain the Cyber Security Policy and Standard set to ensure that it is kept up to date and change control applied. These documents would also need to be uploaded to the intranet site and changes communicated both internally and to our suppliers. • Manage changes in modifying the scope of the ISMS based on the business needs, providing our clients, partners, and suppliers' assurance of our security governance. • Identify shortfalls within business processes and advise the business on the resolution along with the appropriate timescales. • Conduct cyber risk assessments, both rapid and in depth, for third parties, depending of business needs. • Lead and maintain the mitigation plans for the various third parties that ensures compliance to POL policies and standards. • Conduct contract reviews for ongoing and new suppliers. • Relationship management with leaders of other functions and business units. • Manage and deliver the ongoing Security Awareness Campaign and defining value through metrics, both for the back office and within the branches. • Support business areas in developing a positive security culture. • Be visible to Post Office staff and stakeholders and regularly activities to build trust with people involved in security, demonstrate insight, knowledge and add value. • Escalate issues to the Head of Cyber Security Compliance. • Support supplier reviews and internal Post Office projects, which will feed into the supplier management framework to assess suppliers against a maturity scale. Qualifications, Experience & Skills • Experience in cyber security, information security, IT security or similar area. • Qualifications such as CISM, CISA, CISSP, CRISC are desirable. • Experience conducting external security reviews, risk assessments and assurance reviews. • Experience creating treatment plans and reporting on findings. • Experience conducting contract reviews. • Understanding of cyber security threats, vulnerabilities and their impact in systems and various environments within the organisation. • Deep understanding of security controls' standards such as ISO27002, NIST CSF, COBIT, etc. • Strong Information Security knowledge (preferably with at least 5 years of experience). • Knowledge of ISO27001, ISMS, Cyber Essentials Plus and ISO22301 Business Continuity. • Practical and current knowledge of information security threats, countermeasures, mitigation and industry best practices. • Experience of implementing a security awareness and culture change programme. • Excellent communication and report writing skills. • Experience at the organisation and management of meetings. • Strong influencing and communication skills to ensure effective stakeholder management across all levels within the organization. • Strategic thinking to ensure the role makes a significant contribution to the business becoming commercially sustainable in the longer term. • Self-starter with positive proactive attitude and able to work collaboratively. • Organised and structured in approach. • Excellent team-working skills. • Diplomacy and tenacity. • Report writing. About Post Office The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We're the UK's largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK's banks and building societies put together. We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That's why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we're improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us. Our Ways of Working underpin everything we do, they are the "How" of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisation we want to be, and achieve our business goals. By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation. In short: Working in partnership , as one team , we deliver amazing results! The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.

Cyber Security Engineer Summary: Grade: 3B Contract Type: Permanent Location: London Reporting to: Head of Cyber Operations Division: CISO The Purpose of the Role This role will be responsible for delivering new security capabilities within the cloud, branch and college environments to improve the overall security posture of Postoffice. To support the long-term strategic goals of Cyber Operations Teams. We act as the first line of defense for attacks aimed against us internally or externally. The successful candidate will contribute to cross functional collaboration to ensure appropriate security measures, technologies and processes are in place. This role will report to the Security Engineering Lead. Principal Accountabilities As a Cyber Security Engineer, you will be responsible for the engineering code configuration of multiple systems Working along side SOC and other cyber teams. You would be expected to show: • Office365 Cyber Threat and Management capabilities, including digital policy configuration, DLP, AIP, Intune and other MS security event mechanisms. • SIEM use case development, testing and false-positive tuning for Sentinel as primary with additional initiatives in cloud SIEMS for Splunk and AWS Security Hub. • Working with tools such as; Mimecast, Symantec Endpoint Protection, ServiceNow • Security event triage and investigation of alerts from multiple sources. • Help fine tune and improve SIEM use cases and Microsoft polices. • Support threat hunting based on threat intelligence and improve alerting. • Influence and drive continuous improvement in our SecOps capabilities. • Demonstrable experience in SecOps and working with technologies such as SIEM, SOAR and EDR. • Good level of understanding of threat actors and Tactics, Techniques, and Procedures utilised. Coordination and prioritisation of efforts will be at the discretion of the Cyber Engineering Lead. This role also includes a close working alignment with SOC Analysts to ensure effective monitoring is delivered. Qualifications, Experience & Skills Ideally have experience in the below: • AZ-500 or comparable level of knowledge • Understanding and being able articulate emerging threats and incidents to different audiences, including technical, operations management, senior management and executives. • Using industry leading technology to create detections to threats to our networks from external and internal threat actors. • Overseeing the day to day maintenance of Security tooling • Working with senior stakeholders to support a threat led approach to generate mitigation and countermeasures through SIEM use case • Working with third-party suppliers and vendors • Taking part in post-incident reviews and proposing engineering resolutions to improve results in any future recurrence • Excellent team player but also confident working on own initiative. • Strong communication skills (both written and oral) and interpersonal skills at all levels • An understanding of network infrastructure such as VPNs, firewalls, switches, routers, LANs, Intrusion Detection, vulnerability scanning etc. • A good understanding of cyber security concepts and systems/solutions such as IDM, EDR, DLP, SIEM, SSO etc. • Understanding of the Cyber Kill Chain and MITRE ATT&CK • Worked with or an understanding of EDR systems such as Defender or Symantec. • Commissioning Splunk infrastructure such as heavy and universal forwarders • Configuring and setting up data connectors within Sentinel • The creation and maintenance of Log Analytic Workspaces • experience with Microsoft KQL Experience required: • Excellent self-motivation skills • Proven experience or demonstrate working knowledge of Splunk or Sentinel. • Ability to share knowledge with the wider team • Business player with an appreciation of the wider implications of the unit to the future success of the Post Office. • Sound analytical skills. • A keen interest in cyber security with an enthusiasm for personal and professional growth • At least 5 years' experience in SecOps or IT Security. • Familiarity with enterprise security controls and security best practices for Windows, Linux, and Mac systems or similar • Experience working with Python and Linux shell scripts or similar • Experience or demonstrable knowledge in Incident response, log analysis, Log ingestion and event data sources. About Post Office The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We're the UK's largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK's banks and building societies put together. We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That's why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we're improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. Securing the future Post Office's future: We are working hard to ensure that the next chapter of the Post Office's history is a bright one. We are the current guardians of an iconic business and we want to hand over a thriving network of branches which can continue to provide essential products and services for our customers for many years to come. This is a uniquely exciting and challenging time for the Post Office - we're shaping the future and creating a business we can all be proud of. Working at the Post Office: Post Office colleagues are the driving force behind our business. Whether they are in our branches or supporting from our offices, we are proud of the energy, commitment and customer focus our people all have in common. All Post Office people are guided by our three values and behaviours: We care by always thinking customer We strive to make things ever better through honest challenge We commit to decisive deliver The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.

Cyber Security Compliance Analyst Summary: Salary: Competitive Grade: 3B Contract Type: Permanent Location: London Reporting to: Senior Cyber Security Compliance Manager Division: IT The Purpose of the Role Under the management of the Senior Cyber Security Compliance Manager, the Cyber Security Compliance Manager is responsible for maintaining the Cyber Security policy and standard suite and ensure alignment with the controls in our GRC tool. They are responsible for the annual review and update of the ISMS documentation and the POL security policies and standards Furthermore, the role requires subject matter expertise in the maintenance of an information security management system and the underlying components of running an ongoing security awareness campaign, the Cyber Security Compliance Manager will accountable for the planning of the annual security awareness campaign as well as execute the associated communication plan. The Cyber Security Compliance Manager is also responsible for managing third party assurance. They will be conducting cyber security reviews on suppliers, contract reviews on existing and new third parties and providing security attestations to internal and external contacts when required. For this, establishing good relationships with adjacent teams such as Procurement, wider Cyber and IT is necessary. In addition, they will be independently required to support and provide advice to ongoing projects running in the Post Office and support reviews of external suppliers. Some technical experience and good knowledge of Cyber security and Information Assurance are required. Flexibility within this role is essential due to the diverse nature of Post Office's business. Working cohesively with other members of the wider IT Security, IT, Risk and Compliance and Data Protection teams is essential. As part of the Cyber Security Compliance team, the role requires cohesive and supportive relationships to be developed both within and outside of the team. The role will support the function to build a successful brand and be known as a 'go-to' team for all matters relating to information security compliance. This is an excellent opportunity for candidates who want to bridge the gap between technical security management and the business side of information security assurance. Principal Accountabilities • Maintain the Cyber Security Policy and Standard set to ensure that it is kept up to date and change control applied. These documents would also need to be uploaded to the intranet site and changes communicated both internally and to our suppliers. • Manage changes in modifying the scope of the ISMS based on the business needs, providing our clients, partners, and suppliers' assurance of our security governance. • Identify shortfalls within business processes and advise the business on the resolution along with the appropriate timescales. • Conduct cyber risk assessments, both rapid and in depth, for third parties, depending of business needs. • Lead and maintain the mitigation plans for the various third parties that ensures compliance to POL policies and standards. • Conduct contract reviews for ongoing and new suppliers. • Relationship management with leaders of other functions and business units. • Manage and deliver the ongoing Security Awareness Campaign and defining value through metrics, both for the back office and within the branches. • Support business areas in developing a positive security culture. • Be visible to Post Office staff and stakeholders and regularly activities to build trust with people involved in security, demonstrate insight, knowledge and add value. • Escalate issues to the Head of Cyber Security Compliance. • Support supplier reviews and internal Post Office projects, which will feed into the supplier management framework to assess suppliers against a maturity scale. Qualifications, Experience & Skills • Experience in cyber security, information security, IT security or similar area. • Qualifications such as CISM, CISA, CISSP, CRISC are desirable. • Experience conducting external security reviews, risk assessments and assurance reviews. • Experience creating treatment plans and reporting on findings. • Experience conducting contract reviews. • Understanding of cyber security threats, vulnerabilities and their impact in systems and various environments within the organisation. • Deep understanding of security controls' standards such as ISO27002, NIST CSF, COBIT, etc. • Strong Information Security knowledge (preferably with at least 5 years of experience). • Knowledge of ISO27001, ISMS, Cyber Essentials Plus and ISO22301 Business Continuity. • Practical and current knowledge of information security threats, countermeasures, mitigation and industry best practices. • Experience of implementing a security awareness and culture change programme. • Excellent communication and report writing skills. • Experience at the organisation and management of meetings. • Strong influencing and communication skills to ensure effective stakeholder management across all levels within the organization. • Strategic thinking to ensure the role makes a significant contribution to the business becoming commercially sustainable in the longer term. • Self-starter with positive proactive attitude and able to work collaboratively. • Organised and structured in approach. • Excellent team-working skills. • Diplomacy and tenacity. • Report writing. About Post Office The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We're the UK's largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK's banks and building societies put together. We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That's why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we're improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us. Our Ways of Working underpin everything we do, they are the "How" of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisation we want to be, and achieve our business goals. By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation. In short: Working in partnership , as one team , we deliver amazing results! The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.

Cyber Security Engineer Summary: Grade: 3B Contract Type: Permanent Location: London Reporting to: Head of Cyber Operations Division: CISO The Purpose of the Role This role will be responsible for delivering new security capabilities within the cloud, branch and college environments to improve the overall security posture of Postoffice. To support the long-term strategic goals of Cyber Operations Teams. We act as the first line of defense for attacks aimed against us internally or externally. The successful candidate will contribute to cross functional collaboration to ensure appropriate security measures, technologies and processes are in place. This role will report to the Security Engineering Lead. Principal Accountabilities As a Cyber Security Engineer, you will be responsible for the engineering code configuration of multiple systems Working along side SOC and other cyber teams. You would be expected to show: • Office365 Cyber Threat and Management capabilities, including digital policy configuration, DLP, AIP, Intune and other MS security event mechanisms. • SIEM use case development, testing and false-positive tuning for Sentinel as primary with additional initiatives in cloud SIEMS for Splunk and AWS Security Hub. • Working with tools such as; Mimecast, Symantec Endpoint Protection, ServiceNow • Security event triage and investigation of alerts from multiple sources. • Help fine tune and improve SIEM use cases and Microsoft polices. • Support threat hunting based on threat intelligence and improve alerting. • Influence and drive continuous improvement in our SecOps capabilities. • Demonstrable experience in SecOps and working with technologies such as SIEM, SOAR and EDR. • Good level of understanding of threat actors and Tactics, Techniques, and Procedures utilised. Coordination and prioritisation of efforts will be at the discretion of the Cyber Engineering Lead. This role also includes a close working alignment with SOC Analysts to ensure effective monitoring is delivered. Qualifications, Experience & Skills Ideally have experience in the below: • AZ-500 or comparable level of knowledge • Understanding and being able articulate emerging threats and incidents to different audiences, including technical, operations management, senior management and executives. • Using industry leading technology to create detections to threats to our networks from external and internal threat actors. • Overseeing the day to day maintenance of Security tooling • Working with senior stakeholders to support a threat led approach to generate mitigation and countermeasures through SIEM use case • Working with third-party suppliers and vendors • Taking part in post-incident reviews and proposing engineering resolutions to improve results in any future recurrence • Excellent team player but also confident working on own initiative. • Strong communication skills (both written and oral) and interpersonal skills at all levels • An understanding of network infrastructure such as VPNs, firewalls, switches, routers, LANs, Intrusion Detection, vulnerability scanning etc. • A good understanding of cyber security concepts and systems/ solutions such as IDM, EDR, DLP, SIEM, SSO etc. • Understanding of the Cyber Kill Chain and MITRE ATT&CK • Worked with or an understanding of EDR systems such as Defender or Symantec. • Commissioning Splunk infrastructure such as heavy and universal forwarders • Configuring and setting up data connectors within Sentinel • The creation and maintenance of Log Analytic Workspaces • experience with Microsoft KQL Experience required: • Excellent self-motivation skills • Proven experience or demonstrate working knowledge of Splunk or Sentinel. • Ability to share knowledge with the wider team • Business player with an appreciation of the wider implications of the unit to the future success of the Post Office. • Sound analytical skills. • A keen interest in cyber security with an enthusiasm for personal and professional growth • At least 5 years' experience in SecOps or IT Security. • Familiarity with enterprise security controls and security best practices for Windows, Linux, and Mac systems or similar • Experience working with Python and Linux shell scripts or similar • Experience or demonstrable knowledge in Incident response, log analysis, Log ingestion and event data sources. About Post Office The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We're the UK's largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK's banks and building societies put together. We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That's why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails. And we're improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. Securing the future Post Office's future: We are working hard to ensure that the next chapter of the Post Office's history is a bright one. We are the current guardians of an iconic business and we want to hand over a thriving network of branches which can continue to provide essential products and services for our customers for many years to come. This is a uniquely exciting and challenging time for the Post Office - we're shaping the future and creating a business we can all be proud of. Working at the Post Office: Post Office colleagues are the driving force behind our business. Whether they are in our branches or supporting from our offices, we are proud of the energy, commitment and customer focus our people all have in common. All Post Office people are guided by our three values and behaviours: We care by always thinking customer We strive to make things ever better through honest challenge We commit to decisive deliver The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.

Product Manager - Artificial Intelligence & Data Solutions - £60,000 + bonus + benefits South East/London + Remote working options We are searching for an Product Manager/Product Owner with a background in Data or Artificial Intelligence to join a major UK brand as they continue to expand their online platform. The role will play a key role in managing the full product life cycle of greenfield products insuring it aligns with the company's vision and innovation targets. The role will join an established Agile team offering scope for autonomy as the business look to expand their product and customer base. You'll be working alongside an established data team to deliver cutting-edge products in a technology focused environment. Key Responsibilities Add value with previous similar expertise in managing and delivering complex data driven product(s) Work with relevant stakeholders to identify and develop business cases for new features Collaborate in Agile Product teams (made up of Developers, Test and Data Engineers) Communicate with Data Engineer, Data Analysts and Data Scientist to ensure product quality Commercial awareness, strive to constantly improve the products performance and promote innovation Essential requirements: Commercial experience in Product Management, Product Ownership or relevant experience in delivering data products. Prior experience working with data teams in delivering software solutions Background in Digital/SaaS/Software delivery Full life cycle, end to end Product delivery experience An understanding of Agile environments Customer facing and comfortable communicating with senior stakeholders regarding specific business and technical requirements. Proactive and driven in your approach. Desirable experience: Experience with delivering Machine Learning or Artificial intelligence products Practical experience with SQL Degree level education is preferred Please apply to this advert to discuss the full details, alternatively contact me via our website or LinkedIn - Jack Hewitt-Coleman, SpectrumIT.

Senior UX Designer - Freelance - Hybrid - Eindhoven Netherlands. I am currently supporting my client who is looking to hire a Senior UX Designer on a long term freelance contract. Contract details: Shift: Dayshift (2 - 3 days working in the office) Preferred language: English (Dutch is nice) Hours per week 40.0 Duration: 12 month initial contract with a likely extension Rate: Competitive hourly rate depending on experience Role and responsibilities In this role you will be responsible for the UX design of the most used set of analytics applications and reports. Your goal is to realize significant user experience improvements of our business software applications, in order to increase user efficiency, effectiveness, satisfaction and adoption. All to enable your colleagues to achieve remarkable things. As a Senior UX Designer you will do user research, create UI mockups, apply and contribute to the design guidelines and validate prototypes with users from all over the world. You will be part of a multidisciplinary team that consists of eg a product owner, a solution architect, a business process analyst and software developers. You will thus be the lead in defining, embedding and executing the user-centered design process. Furthermore, as the senior designer you will keep an bird-eye of the UX work over multiple teams, coordinate with leadership and coach fellow UX designers in their work and development. - Prepare and execute user research methods such as contextual inquiry and task analysis. - Communicate findings using eg personas, user journeys, user stories. - Validate prototypes through local, remote, moderated and unmoderated usability tests. - Define quantitative UX metrics and collect data to report on them. Interaction Design - Create wireframes and interactive prototypes. - Apply design guidelines and improve or extend them if necessary. - Make sure that your designs are aligned with the functional and technical stakeholders. UX Consulting - Define the right user-centered design approach based on the project's or agile team's goals and status quo (budget, timelines, availability of skills, etc). - Embed the approach in the project's or agile team's way of working and safeguard it under sometimes adverse conditions. - Pro-actively share challenges and best practices with your peers from the UX competence All you need is: Education and experience - Bachelor's or Master's degree in an area such as Industrial Design, Human-Computer Interaction, Information Science, Psychology, or Engineering - More than 5 years of professional UX experience (post-degree). - Ability to plan work and deliver on agreed goals independently. - Ability to collaborate effectively with other disciplines. - Ability to coach fellow UX designers in their work. - Ability to deal with resistance and convince others of the value of UX. - Ability to balance short- and long-term goals, to compromise and to adapt way of working. - Ability to work under time pressure and rapidly changing conditions. - Fluent in English, verbal and written. Profound knowledge of Dutch is a plus. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution! Send your CV to (see below)

Exciting opportunity to join a leading mobile operator in a key role within the digital sales team. Accountable for the strategies and tactics required to deliver our digital commercial goals that drive our digital x-sell commercial outcomes. Working in partnership with colleagues facing into category management, marketing technology, development and operations, this role is accountable for the x-sell volume and quality of our key growth channel. Direct accountability for re-contracting and additional revenue lines of >£100M through enabling customers to purchase additional products Collaboratively working across the business with partner channels and CVM teams to drive the correct balance of digital share ensuring the customer journey design is efficient as possible, influencing internal plans and strategies to enable digital success over a 1-3 year horizon Complete commercial ownership of the digital x-sell channel, Identifying risks and opportunities to Creates and communicates short term tactical plans, and longer-term strategic plans to mitigate risk and drive growth. Responsibilities Delivery of retention and second line sales targets in excess of £200M revenue annually Influencing the wider company strategy to invest and prioritise digital and demonstrating the return on those investments Team leadership Experience Highly numerate with experience of digital trading environments ideally in a multi-channel trading Strong commercial head, experience handling budgets, forecasts and impact to P&L. Understanding of digital marketing channels (campaign techniques, metrics, KPIs, and performance levers). Thorough appreciation of UX principles and experience working on digital journeys across multiple channels and platforms. Familiar with underpinning digital technology platforms and able to seamlessly switch between technical requirements and the resultant expected digital Providing the translation between customer journeys and technical deliverables to achieve customer and commercial outcomes Strong analysis skills, able to form a story from data, convert into actionable insights and ultimately to playback to stakeholders. Experienced using digital analytics platforms to self-serve insight and reporting. Strong interpersonal and networking skills, quick to build rapport, and comfortable communicating with senior leadership. Self-driven and results focussed, with ability to work at pace in a dynamic Excellent organisational, time management and planning skills, having the ability to keep track of multiple projects and prioritise accordingly. This is a really exciting opportunity with a competitive salary and benefits package. Project People is acting as an Employment Agency in relation to this vacancy.

Job Title: Senior Systems Analyst - Finance/Accounting Location: Remote Salary - £50,000-55,000 per annum + package Concept Resourcing have partnered with a leading IT Managed Service Provider to recruit a seasoned Senior Systems Analyst to be responsible for the day-to-day maintenance and advancing the company's finance systems. The main system used will be Access Dimensions, but can consider applicant with transferable skills from other finance/accounting ERP systems. Excellent training and progression opportunities are available. Key Responsibilities: Responsible for the day-to-day support and maintenance and advancing the company's finance systems Act as the in-house expert for Access Dimensions Responsible for all data related issues Support both technical and business staff from a support and project perspective Keep the ERP system up to date and responsible for any advancements The Ideal Applicant SME in Access Dimensions or a similar Cloud ERP application (eg. SAP Business One, Oracle NetSuite, Sage Intacct or D365 Experience in a finance/accounting environment - these will be the key stakeholders you'll be engaged with ITIL Certified If this role is of interest please apply with an up-to-date copy of your CV. Senior Systems Analyst/ERP/Access Dimensions/SAP/NetSuite/Dynamics 365/Finance Systems/Accounting Systems

Senior Service Desk Analyst Northampton £26,000-£30,000 Are you an experienced Service Desk Analyst who has previously been the point of contact for technical escalations? If you are looking to take that next step in your career, this could be the one for you. We are working with a widely known organisation who are one of the biggest utility companies, who have got some ambitious plans for the future. As the business and team is growing they are now looking for a Senior Service Desk Analyst who can train and develop junior members of the team. You will also be working with the Service Desk Team Leader/Manager to identify improvements for the business, whilst working on projects. Key Skills Needed: Good knowledge of Windows Basic knowledge of Active Directory and Intune Basic knowledge of O365 Basic knowledge of Citrix Worked in an ITIL environment In exchange for your commitment and hard work you can expect a generous salary with a clear career progression path. If you like the sound of this job role, Apply Now! We are committed to equality of opportunity, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships

Governance, Risk & Compliance Manager Start: ASAP Role: Perm Salary: £53,353.00 - £61,823.00 Other Benefits: Generous pension scheme 32 days Annual Leave + Bank Holidays Christmas shutdown Flexible Working Scheme (that is not hybrid working) Childcare services and childcare vouchers Subsidised gym membership (new facilities at Ravelin Sports Centre) Purpose of Job: Under the direction of the Head of Cyber Security, the Governance, Risk and Compliance Manager, leads the security assessment function, in accordance with internal controls compliance, regulatory and departmental policy and procedures. The Governance, Risk and Compliance Manager will develop and manage the risk management framework, control matrices, and all related dashboards, and will make recommendations for senior management consideration. This position is responsible for compliance with the internal controls, regulatory and information security policies and procedures. The role holder works closely with internal/external auditors, and regulatory agencies and will ensure that supporting documentation is available as applicable. The Governance, Risk, and Compliance Manager, line manages and develops the Governance, Risk, and Compliance Analyst within their team. Key Responsibilities: Support the Head of Cyber Security in developing and maintaining the Cyber Security Strategy, ensuring that it delivers against the strategic aims. Define and deliver an IT Governance, Risk and Compliance Framework. Align the framework with information technology with business objectives, while managing risk and meeting regulatory compliance requirements. Responsible for the management and successful implementation of Cyber Security Improvement Programme, policy work packages. Responsible for assessing and documenting of the compliance and risk posture. Lead on the communication and development of a cyber security culture across the institution, raising awareness and increasing the understanding of security through the application of policy and practice. Ensuring that this is articulated in a way. Responsible for the creation, maintenance and delivery of a cyber security awareness campaign and training for colleagues that is understandable to a non-technical audience. Line manage, support, challenge and develop the Cyber Security Governance & Compliance team members. Define and deliver clear and actionable reporting metrics and dashboards regarding cyber security governance and compliance activities. Develop a strategy for audits, compliance checks and external assessment processes for internal/external auditors. Be responsible for vulnerability and threat risk assessment and prioritisation. Attend and actively participate in the IS Security Monthly Review. Own the risk log and produce a monthly security report. Build and maintain a strong working relationship with vendors and partners. Be responsible for ensuring that stakeholders understand and establish acceptable levels of risk, and recommend activities that will proactively reduce the potential for incidents. To manage budgets associated with governance, risk and compliance activities and ensure ongoing costs are captured in recurrent budgets. Provide project and operational budget reports as required. Support and advise on cyber security requirements for the development and delivery of new IT services. Make recommendations regarding the effectiveness of the security controls for the IT systems and services. Develop and implement effective and reasonable policies and practices to secure protected and sensitive data and ensure cyber security and compliance with relevant legislation and legal requirements. Must Haves: - Risk Management Experience Ability to interact with Product Teams Ability to do Light weight Audits Up to date knowledge of IS27001 Audited experience Excellent communication skills Ability to undertake verbal updates, reports and meetings Excellent Stakeholder management Be a self-starter with hands on experience Management experience highly desired but not essential Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

I have an excellent new opportunity available for an experienced Principal Data Analyst to join an expanding data team to work on a greenfield project within a UK government organisation looking after our oceans. Salary - £55,000 - £59,000 Location - Remote, very occasional travel to Taunton office a few times a year. Benefits - excellent package on offer including generous pension scheme. Please note, we are unable to offer visa sponsorship. SC - non reserved This is a Ministry of Defence non-reserved post and although open to UK, British Commonwealth and European Economic Area nationals, successful applicants will require a security clearance (SC) and therefore need to have resided in the UK for a minimum of 12 consecutive months within the last 5 years. Overview As a Principal Data Analyst you will take a strategic view of data analysis projects and coordinate with senior stakeholders to develop knowledge about how we function. You will recommend which business questions to answer next and support other members of the team in answering those questions, including all aspects of data analysis from data gathering to mathematical analysis and data communication or visualisation. With a strategic view of data quality, you will work to understand the strengths and weaknesses of Business Intelligence data at the organisation and suggest potential improvements. Job description Working with senior stakeholders to guide strategic Business Intelligence efforts Suggesting data analysis projects to work on that will improve our business knowledge Understanding the data assets and identifying strengths, weaknesses and gaps Effectively communicating data findings to senior stakeholders Supporting or performing data gathering and data quality analysis Recommending or performing mathematical or statistical analysis of data Building or supporting other data analysts in building dashboards and creating compelling visualisations and data led narratives Person specification Strong experience in performing all aspects of data analysis Proven communicator capable of leading people through analytical results and their implications Experience of leading projects or teams A collaborative attitude with a history of working with technical and other business staff to deliver results Strong understanding of business data transformations and statistics and capable of choosing the right analysis for the task Able to build robust continuously updated dashboards with an emphasis on meaningful data visualisation Experience of mentoring and supporting junior staff in their development and delivering projects Tech stack experience required Python SQL Power BI Desirable Streamlit Elasticsearch Experience of working in cloud-based environment Azure/AWS preferred. If you meet the above requirements and would like to be considered for this, please apply with an up-to-date CV to be considered for this exciting opportunity.

Robert Walters has partnered with a leading international bank in search of a Senior Infrastructure Support Analyst to join their London office. Responsibilities include; Implement and administer the bank's internal and external gateway/Routers and Firewall Proficient in Palo Alto Panorama and Cisco FMC, Include Cisco ASA Implement, administer, evergreen the internal network Switches and port allocations Install, monitor and maintain system resources, including CPU usage, disk usage, and response times to maintain operating efficiency Documentation skills to keep up to date documentation and designs of core Networks topology. Install, monitor, and maintain the Servers and DHCI including capacity planning Proficient is ESXI 7 Report high severity problems and any unplanned system outages to the bank immediately and ensure that the incident management process is followed. Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or issues Assist with procurement of IT assets and software licenses when requested Manage Active Directory forest, GPO Management, internal DNS and DHCP Servers for the bank's units Maintain O365 Infrastructure for London and dependent branches Administer the corporate mobile device management solution on behalf of London and EU users Install, configure, and maintain Servers in accordance with the bank's policies, guidelines, and procedures Education and skills required: Microsoft MCSA/MCSE Certification in Servers, Infrastructure, Active Directory Cisco CCNA Certification for Cisco/Palo Alto switch infrastructure Advanced technical knowledge in technical infrastructure, including data centres (Servers, Operating Systems, Cloud), networks (WAN, LAN) and security (Firewalls, IPS). Strong fault finding/troubleshooting skills. Knowledge and understanding of IT. within the banking environment. This is a 12 month fixed term contract ranging up to £75k. If you are interested in the role please apply or reach out to (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

PHP Developer/SQL/HTML/Laravel/Drupal/LAMP/API/Symfony/CakePHP/Zend Role: Senior PHP Developer Company: Ecommerce Location: London, Hybrid Working Package: up to £90,000 Job Description: The ideal candidate is a highly resourceful and innovative PHP developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. Responsibilities Perform a mix of maintenance, enhancements, and new development as required Work in a data analyst role and with Business Intelligence applications Document features, technical specifications & infrastructure Responsibilities Work cross-functionally to convert business needs into technical specifications Qualifications 3+ years' of experience as a PHP developer and with software design Expertise in Front End technologies (HTML, JavaScript, CSS), PHP frameworks (Laravel, Drupal, LAMP, Symfony, CakePHP, Zend), and MySQL databases PHP Developer/SQL/HTML/Laravel/Drupal/LAMP/API/Symfony/CakePHP/Zend

Systems Analyst, Insurance, London Market REMOTE Circa £75k plus bonus plus Benefits SQL, PAS systems, Lloyds market Senior Systems Analyst is required by vibrant Insurance organisation. This role will be primarily responsible for liaising with clients to capture and translate customer business and technical requirements into a working business system solution utilizing their global specialty software products. Key Responsibilities: Engage with Broker client SME's in workshops or other methods of interaction to elicit business requirements and solution objectives Technical Lead on Broker client engagements from a functional/technical delivery perspective Translate detailed business requirements into working software solutions Adhere to and contribute to the enhancement of best practice design and configuration Create and update complex solution configuration on the Global Specialty Software products Work collaboratively with the stakeholders and project teams to drive delivery of the agreed solution Software configuration/Solution testing/validation/issue resolution Lead and participate in internal quality reviews of solution delivery processes Prepare Business Requirements and Technical solution documentation Provide inputs to project work estimates Key Requirements: Insurance Broking domain expertise - Retail/Wholesale including Lloyds and Company market knowledge Insurance Broking system knowledge covering Products, Placing, Underwriting, Claims, IBA Finance and Market Messaging Experienced in the Implementation/Configuration of Broking PAS systems SQL skills including the ability to construct SQL queries, views, triggers and stored procedures Strong client/stakeholder management skills Knowledge of common Broking PAS system integrations Knowledge of on premise and cloud-based solutions Knowledge in the use of SOAP & REST based API's A detailed understanding of the full project delivery life cycle For a full consultation on this role please email your CV to Arc IT Recruitment

Senior Technical Analyst | Herefordshire | Up to £50,000  Your new role Reporting to the IT Operations Manager, you will work within a multi-disciplined Production Support Team, primarily responsible for the support, maintenance, and development of internal and external infrastructure, in line with our technology roadmap. You will work with the latest infrastructure technologies both on premise and within the cloud. As new technologies are considered, you would assess their suitability for our business needs. Your responsibilities Working to a high standard following company procedures with all work being fully documented Actively participating and contributing in Infrastructure Team meetings. Ensure all changes follow the change control process Share and promote knowledge, skills and best working practices within the team Taking ownership and responsibility for diagnosing, solving and managing complex issues Maintaining, monitoring and troubleshooting the server and core infrastructure Actively operating either as part of a group or on your own with new installations and large projects Collaborating with the IT Operations Team and the Head of IT Operations to define principles, standards, processes and working practices Creating and ensuring that principles, standards and processes are adhered to Ensuring all solutions can be supported, are minimal, documented and are within the scope of IT Infrastructure Architecture. What you'll need to succeed Required Skills: Active Directory and group policy design and support Implementing and managing complex networks Good understanding of network switching, routing, VLANs Windows Server administration/configuration Cloud computing Installing and managing VMWare 6.5,6.7,7.0 Management and implementation of WiFi networks Remote Desktop Services DNS, DHCP design and support SAN storage support and maintenance The management of Firewalls and VPN's Email security standards, DMARC, DKIM and SPF Experience with backup systems Patch, anti-virus and vulnerability management. Desirable Skills: Solarwinds monitoring Good Powershell Scripting ability Google Workspace management Identity management Building and maintaining Linux/Unix (Centos, Redhat) Experience with Cisco Meraki Dell Compellent experience Certificate management IIS setup and administration Experience of handling 3rd party relationships. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Title: Senior Marketing Effectiveness Analyst Location: Leeds (on site 2+ times per month) Salary : Competitive + circa 8% bonus + 7% pension Do you possess the drive of a marketing analyst and the dedication to deliver impactful projects that support growth plans? I have an exciting opportunity for you with a large customer data driven business in the Decision Science & Analytics team. As a Senior Marketing Effectiveness Analyst, you will be responsible for delivering data-led analytical projects that optimize our marketing to customers. This role is for someone who champions the customer in decision-making, is commercially astute, and wants to influence our strategy. You will be part of a team within a wider Transformation function, requiring strong teamwork skills and a desire to build relationships. Join us at the right time as we progress through a digital and customer transformation, where data and analytics are critical areas of focus. Your Role: Gather requirements and shape proposed solutions to answer key business questions Conduct high-quality analytical work to agreed timelines Create clear outputs presenting key insights to senior stakeholders Support with discovery work to shape the vision, strategy & roadmap of the Marketing Effectiveness and Optimisation function About You: Have considerable experience applying analytical techniques to marketing effectiveness problems Have a natural curiosity about using data, tech, and analysis to do the right thing for customers Be technically adept with a proven track record in SQL and Python (or similar) Enjoy the responsibility of owning projects end-to-end in a fast-paced environment Be comfortable presenting highly analytical work in an accessible way Embrace a scale-up environment where 'Proof of Concepts' are required and iterated on Possess good commercial awareness If you're passionate about using data to drive business outcomes please apply.

Senior Applications Support About you Do you will have Strong written and verbal communication skills? Are you able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors? If you possess the ability to work in a diverse team environment, effectively support the demanding needs of a business that will in provide you with a hybrid working model; great benefits and a generous salary then this could be for you. Your Responsibilities Working with various vendors and other business personal, dealing with escalated issues. Managing and resolving escalated issues (Working within an ITIL Framework) You will be monitoring and conducting enterprise applications to ensure stability across the firms' application Portfolio. Creating and updating documentation You will be maintaining your knowledge of upcoming technology and share this with the team. Ensure knowledge is shared and systems are supported on a global scale. Conducting deep dive analysis on technical issues ensuring all procedures are followed. We will need you to contribute to project work ensuring smooth transitions. You will be acting as a subject matter expert when working with but not limited too; global customer support and Project Teams. Technical Skills Required Highly Skilled with the MS Application Stack In depth experience using Document Management Systems (iManage Preferable) Highly Skilled with one or more of the following MS SQL/TSQL/DBA Previous Back End Application Support Highly Skilled with Windows Server Experienced with On-Prem AD and Azure Active Directory Experience with MS Office Apps and Integrations Mobile and Web Applications (Advantageous) Working with Cloud based systems such as: SaaS/PaaS/IaaS Salary: £60,000 - £70,000 Location - 2 days onsite (Manchester) 3 days' work from home This firm has a fantastic benefits package and offers great progression within the company as well as annual salary reviews. This role may suit candidates, who hold the following job titles: Applications Analyst, Applications Engineer, IT Support Engineer, 3rd Line Support Analyst, Technical Support Engineer, Applications Packager. Environment: Office 365, Windows 10, AD, Azure, ITIL framework, SQL, iManage.

*We are unable to sponsor for this permanent Full time role* Prestigious Enterprise Company is currently seeking a Healthcare Systems Integration Manager. Candidate will be responsible for leadership and management of the Interface Team and IT Business Analysts/Application System Administrators assigned, delivering technical excellence, project management, and support. The manager will create a collaborative, supportive environment, and a professional application support culture within the team. Manages and directs staff toward timely and efficient completion of incidents and project tasks. Oversees interface portfolio and system integration efforts to ensure user needs are met and systems are compliant. Works cooperatively with other IT managers and Senior Leaders to resolve escalated issues. This position prioritizes assigned tasks as well as focuses on customer service to drive IT to a customer service-based organization. Responsibilities: Manages and is responsible for assuring that assigned Interface team and Application Support Staff promote customer service excellence as established by the Director of Enterprise Applications. Participates in the hiring and evaluation processes. Recommends and carries out disciplinary action when needed. Responsible for the management of 280+ interface connections via Cloverleaf and Epic Bridges to support Epic and numerous third-party vendor integrations including PACS, Softlab, Cbord, POS systems, Xper, Digisonics CVIS, OnBase, Echo Medical Credentialing, and various tier 2 and 3 systems. Prioritizes and assigns tasks to assigned staff and assures they are completed within the required time frames, according to the established schedules and priorities. Monitors projects and tasks, keeping management informed of status. Leads his/her team in planning, development, and implementation of IT goals. Mentors assigned staff to utilize departmental tools and systems. Performs other duties as assigned or as may be required to meet emergency situations. Responsible for managing assigned projects in support of IT initiatives and production system support. Ensuring the Application Portfolio is kept up to date for assigned components. Makes budget recommendations based on identified needs. Enforces policies and procedures established as hospital standards during the execution of assigned staff's duties. Keeps IT Management and end users as appropriate abreast of issues impacting performance and system capacity along with recommendations for corrective action or planning. Assumes the lead role during system outages and/or critical system issues; responsible for timely escalation, team collaboration, departmental and end user communication, and overall management of the situation. Works closely with customers and IT staff from various departments to disseminate and coordinate planned application downtime events. Coordinates the training and documentation for the Interface team and the Application Support Staff with regard to new and existing technologies. Tracks application service requests, coordinates assignments, and audits the work completed to ensure issues are resolved to the customers' satisfaction and within the service level agreement timeframes. Escalates issues to the IT Management Group as necessary. Builds and continually adds to the IT knowledge database. Mentors, assists, and shares learned knowledge and skills with fellow IT members. Responsible for a collaborative work team to ensure positive working relationships Follows and adheres to the Project Management methodology as defined by the Project Management Office Qualifications: Bachelor's Degree in Computer Science or related field required. 3-4 years of demonstrated hospital operations experience with extensive knowledge in ancillary, nursing, and/or administrative business processes. Minimum 5 years supervisory experience including hiring, performance management, salary administration. 3-5 years of experience managing and supporting software applications Knowledge of various Operating System platforms and desktop technology a plus. Knowledge of interface engine technology a preferred. Demonstrated experience in leading/directing team members. Minimum 3 years of project management experience. Strong project management, analytical, written, and presentation skills. Strong interpersonal skills and the ability to work collegially and collaboratively with all levels and functions with the company to foster partnership and teamwork. Analytical and reporting skills, including the ability to create reports and statistics from various databases using reporting tools/software a plus