7 joburi disponibile

Senior IT Technician Responsibilities: Establish, maintain and employ corporate guidelines for the management of systems infrastructure. Perform server and network appliance installation, configuration, optimization, and upgrades (software and hardware) as required. Proactively monitor systems performance and ensure optimal operation of technical infrastructure. Maintain up-to-date backup and recovery procedures, perform regular tests of these procedures. Provide assistance with project-related activities such as research, documentation, and testing for new/proposed technical solutions. Administer security, access, and utilization of technical infrastructure (systems) and ensure a constant focus on information security. Provide 1st and 2nd level support to users. Perform problem determination of systems infrastructure-related problems and identify potential causes and solutions. Develop and maintain pertinent systems documentation for IT as well as end-users. Manage the software and hardware inventory, including licensing of 3rd party software and computer/server room equipment. Essential Working Knowledge Of: IT Certification (Microsoft/CompTIA or bachelor's degree in computer science or information Systems. Proven IT experience including time spent in a Server/Network administration role. Proven experience in the configuration and hardening of network and Microsoft server OSes including patch management, and disk encryption. Administration experience in a Microsoft Active Directory environment including Group Policy and certificate authority management as well as PowerShell Scripting. Experience with Windows Servers, Microsoft SQL, M365, Firewalls, VPNs, networking, routing, switching, and IP telephony. Experience with both VMWare and Microsoft virtualization technologies. A strong customer support background including 1st/2nd line technical support to end-users in an ITIL environment. Ability to obtain and maintain SC/DV level security clearance

School IT Network Manager Akkodis are currently working in partnership with a market leading IT Services provider to recruit an experienced School IT Network Manager to work with one of their major clients in Greenwich. The Role As the School IT Network Manager, you will work with wider teams within the service provider and with the on-site IT Technician, providing day to day management of the School's ICT systems to ensure a robust and stable platform for the delivery of teaching and learning. The Responsibilities Accountable for the on-site daily management of the IT Systems and Services of the client, ensuring that Service Level Agreements are attained Providing excellent technical support and first-class customer service with a high degree of customer satisfaction, delivered with honesty, transparency and respectfulness. Responsible for the management of Incident requests ensuring that all aspects of Quality assurance and Best Practice are adhered to, in accordance with ITIL principles Working pro-actively to continually improve the IT environment, to meet or exceed the school's educational and administrative requirements, via continual service improvement programmes Being the prime point of contact for the management of service availability for students and staff to meet the school's requirements for Teaching and Learning The Requirements Proven customer facing onsite support experience in an Education IT support role Knowledge/Experience of Service Management Principles Detailed knowledge of Microsoft Operating Systems including, Windows 10 and Windows Server 2012/2016/2019 (including virtual & physical server applications) products. Detailed knowledge of Administration & support experience of Microsoft applications including Office, Microsoft 365 (OneDrive, SharePoint, Teams, etc), Google Classroom, SCCM/MDT and DPM Hyper-V/Vmware and server hardware support Knowledge/experience of AD, DNS, DHCP and Group Policy support & administration Detailed working knowledge of backup technologies and recovery processes An understanding of LAN/WLAN topologies Ability to compile incident and service status reports Excellent organisational and communication skills, up to senior leadership level Strong customer service skills, who can work under pressure to deliver a high standard of service at all times Able to adapt to a changing environment Aptitude for imparting knowledge to others Ability to tailor communication to non-technical staff If you are looking for an exciting new challenge to join a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Harvey Nash is delighted to be partnering with the University of Leeds to recruit a 2nd Line Support Specialist to join their Field Support Services Team. The university has set out an ambitious plan to enhance student education, research, and corporate systems through increased use of digital technology, data, and digital approaches as part of their new university strategy. With the launch of the Digital Transformation Strategy, it's time to modernise and secure the university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced 2nd Line Support Specialist to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation and making a difference, this is a unique opportunity to contribute to an exciting digital transformation journey. You will solve a variety of IT issues and problems with different devices and technologies. You will aim to provide first time fixes for the issues and using the 3rd line escalation points for more complex issues while ensuring all the necessary steps have been made before those escalations. You will be customer focused with excellent communication skills and able to translate technical information to a wide range of users. Experience of interest: * Providing a professional customer experience for all users of IT Services through Second Line Support including hardware and software; * Resolving a wide variety of incidents, troubleshooting and providing Second Line fixes; * Acting as an escalation point for complex issues, service requests and complaints; * Helping the Field Services manager in delivering and managing projects, co-ordinating and planning the delivery of IT support; * Excellent communication skills, with the ability to translate technical information. What's in it for you? 26 days holiday plus approx.16 Bank Holidays/days the University is closed by custom (including Christmas) - 42 days a year!

JOB TITLE: SCCM administrator LOCATION: Aldermaston, Hybrid SALARY: £48,000 WORKING HOURS: Standard office hours You must be a British national to apply of this role. This is due to the nature of the client and the clearances required Holding SC or DV clearance is a bonus, candidates eligible to go through the clearance will also be considered Job Role Overview * Under general supervision, able to use SCCM add systems to collections, create update packages and create packages for 3rd party software * Create complex and dynamic collections, advertisements, queries, reports, other technical documents as required and manage local and remote site boundaries, site systems, site roles, inter-site dependencies and communication * Provides tactical troubleshooting of systems problems with support of senior technicians * Provide support and in-depth troubleshooting to any and all issues related to the SCCM infrastructure or functionality * Configure, deploy, and maintain server or application infrastructure interfaces with vendors as needed * Participates in planning and execution of new systems implementation/deployment * May Develop and maintain intermediate/average programs or scripts, including ongoing maintenance of existing Scripting library * Under direction, monitors systems performance and capacity and resolves issues * Plan, design, and implement software deployments via SCCM 2012 * Mentor and train junior level SCCM administrators * Assess existing SCCM 2012R2 infrastructure to provide recommendations, and research and integrate new technologies or upgrades that will improve the overall quality of service while reducing total cost of ownership Essential Role Criteria * 5+ years of overall related Systems Administration experience * In depth experience with Scripting to include, but not limited to, Windows PowerShell, and WQL (SCCM Query and Reporting language) * 5+ years in an Operations Support role for an Enterprise larger than 5000 desktops, 100 Servers * Practical, hands-on experience and demonstrable technical competence with administrative and operational tools * 5+ years' experience with SCCM, patch management, software deployment * Intune knowledge and SCCM/Intune Co-Management Desirables * Good working knowledge of SQL reporting * Knowledge of Packaging and Sequencing * Some Linux/Unix skills * Apple/Mac coding and Scripting knowledge * Knowledge of MSI packaging tools If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

Level 2 Support Technician Permanent - £32,000 - £38,000 Location - Wednesbury, West Midlands Hybrid - 3 days on site per week As a level 2 Support Technician you will be responsible for providing technical support to 1400+ customers and colleagues base at a well-established company. You will join a great team of IT enthusiasts providing a joined up a approach with the team based in Southampton. Key Accountabilities: * Troubleshoot issues and provide technical support to customers and colleagues through phone, email, and chat channels. * Provide operational 2nd line support using the Service Desk system and resolve in accordance with defined SLAs. * Travel and support company sites, as required. * Installs, configures, and maintains approved telecom/network hardware and software components. * Maintains structured cabling systems, telecom systems, WAN, LAN, wireless networks, local Internet, remote access, VPNs, and connectivity protocols. * Analyses and implements network software or hardware changes. * Provides support for connectivity or related network/communication issues. * Collaborate with vendors and service providers to ensure services received meet expected requirements. * Ensure adherence and action on IT security policies. * Assists in overseeing high availability of enterprise infrastructure that supports internal employee business functions, and external customer contact. * Recommends changes/enhancements for improved systems availability, reliability, and performance. * Document technical issues and resolutions in the Service desk system. * Identify opportunities for improvement. * Aspire toward improving own knowledge and disseminating with colleagues accordingly. * Highlight and communicate opportunities for support and/or customer system training. Essential Personal Skills: * Strong Verbal communication - Communicates clearly and in a manner customers understand. Skilled technically, to resolve issues in a timely manner. * Problem Solving & Analytical skill * Can analyse, diagnose issues, and resolve systematically. * Prioritising & multi-tasking * Capable of handling multiple tasks, prioritising workload on importance, and business impact. * Customer Service Attitude * Positive, can-do attitude. Work with Operations colleagues to ensure excellent customer service and prompt resolution to tasks IT Skills: * 3+ years of enterprise-level systems support experience. * Microsoft Windows Server and Services Stack (RDS, Hybrid Exchange 2016, Active Directory, GPO, DHCP, DNS, File & Print) * Virtualisation (VMWare) * Backup and High Availability (Veeam, Zerto, SRM) * Hardware (Cisco UCS, HP, SAN - Nimble) * Cloud Infrastructure technologies (AWS, Azure) * Mitel SIP Phone Systems * Service Desk operation, ideally ITIL related; * Powershell Scripting/Automation * ERP software application experience * Relevant IT certification would be desirable Benefits: Company pension, with matched company contribution up to 6% of salary Enrolment in the company profit share scheme 25 days holiday + bank holidays Potential progression opportunities in the future to a more senior/team lead position. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

Network Specialist Are you an network specialist searching for genuine work life balance alongside career progression? The opportunity We're looking for an experienced network and infrastructure professional on behalf of our client, a well-established and growing organisation undertaking an enterprise wide infrastructure transformation. The role sits within a small team of senior Information Technology Technicians at the organisation, who liaise with key IT stakeholders to maintain BAU network and security infrastructure in line with IT strategy. The role offers the ideal environment for infrastructure professionals to develop their career as the transformation project involves extensive modernisation upgrades across networking and security, utilising cutting edge technology. Alongside career progression this role also offers unrivalled benefits in the market which are not to be missed, including a generous holiday entitlement and pension package. Key Responsibilities: Planning and developing high quality network and security solutions Take a leading role on cyber security, configuring security platforms, including Firewalls and Intrusion prevention systems and investigating security incidents Working alongside the network manager and key IT team members on existing fibre technologies and deploying new fibres and routes Respond to and resolve network incidents and support requests, acting as an escalation point Consult with key IT decision makers on IT Strategy to ensure technologies and processes are aligned with wider organisational policy Key skills: Network switching and routing The configuration, operation and administration of Next Generation Fire-wall The configuration of DNS/DHCP/IPAM systems RADIUS Platforms Aruba Clearpass (Configuration and Administration) Experience in the deployment of 802.1x Qualifications Any networking certifications would be highly desirable for this role as well as a personal aptitude for learning and development to stay current with changes in networking. This is a permanent, hybrid position based in Newcastle interviewing immediately. Please call today for a further discussion.

Harvey Nash is delighted to be partnering with the University of Leeds to recruit a 2nd Line Support to join their Field Support Services Team. The university has set out an ambitious plan to enhance student education, research, and corporate systems through increased use of digital technology, data, and digital approaches as part of their new university strategy. With the launch of the Digital Transformation Strategy, it's time to modernise and secure the university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced 2nd Line Support to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation and making a difference, this is a unique opportunity to contribute to an exciting digital transformation journey You will solve a variety of IT issues and problems at the first and second line. You will aim to provide first time fixes for these issues and the complex queries that are submitted to the Field Services team. You will be customer focused with excellent communication skills and able to translate technical information to a wide range of users. Experience of interest: Poviding a professional customer experience for all users of IT Services through Second Line Support including hardware and software; Resolving a wide variety of incidents, troubleshooting and providing First and Second Line fixes; Acting as the first line for complex issues, service requests and complaints; Helping the Senior members of the team and the field services manager in delivering and managing projects, delivery of IT support during busy periods; Excellent communication skills, with the ability to translate technical information to all levels of users. What's in it for you? 26 days holiday plus approx.16 Bank Holidays/days the University is closed by custom (including Christmas) - 42 days a year!