Request Technology - Robyn Honquest
Chicago, Illinois
10/10/2024
Full time
NO SPONSORSHIP Technical Manager, ServiceNow Developers and Administrators SALARY: $150k-$170k plus 15% LOCATION: CHICAGO, IL Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management. Certified ServiceNow System Administrator. ServiceNow CIS Experience ITIL - Foundations V3 Certification Experience with Software & Hardware Asset Management Implementation. Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC. Profound knowledge of Microsoft, Linux, and Mac Operating systems. 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management) Exchange Experience (PowerShell and JavaScript). Summary The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. Responsibilities Manage a ServiceNow development team Qualifications & Experience 8+ years in implementing various solutions + years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Technical Skills & Background Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques Certifications [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification