PLEASE NOTE SC CLEARANCE IS REQUIRED FOR THIS ROLE Our client is a large organisation, A market leader in their field and looking for an experienced ServiceNow professional to join their team. This is a 6 month contract which may be extended for the right candidate. You will Take part in development activities on the ServiceNow platform, working with delivery partners as necessary and delivering quality outputs to numerous internal stakeholders. Identify, investigate, and resolve issues with the platform. As a ServiceNow administrator, not only do you have the skills to manage the ServiceNow platform, but also have the aptitude to assess and resolve broad range of IT related issues which may be unique and complex in nature. Curate the quality of core data such as configuration management and location information on the platform. Create, own, and maintain technical documentation and support information for colleagues and customers. Adhere to team development and support standards including, but not limited to, working in an ITIL support environment. Communicate effectively as necessary to a diverse audience ranging from highly technical to end user. Experts by nature - ServiceNow platform administration expertise, including but not limited to configuration, workflows, Scripting, customisations, data management/process (eg with users, groups, subscriptions, locations, hardware assets, CMDB/CSDM). Experience of IT operations, such as incident response, change and request management. Demonstrable enthusiasm for working in IT and an ability to solve abstract IT problems, providing efficient and effective solutions in a timely manner. Evidence of an organised and structured approach to work. A proven ability to communicate easily, enthusiastically, and professionally with a range of customers. We're better together - Good team-working skills including an ability to coach and mentor junior colleagues, facilitate knowledge sharing and improve wider team capability.
27/09/2023
Project-based
PLEASE NOTE SC CLEARANCE IS REQUIRED FOR THIS ROLE Our client is a large organisation, A market leader in their field and looking for an experienced ServiceNow professional to join their team. This is a 6 month contract which may be extended for the right candidate. You will Take part in development activities on the ServiceNow platform, working with delivery partners as necessary and delivering quality outputs to numerous internal stakeholders. Identify, investigate, and resolve issues with the platform. As a ServiceNow administrator, not only do you have the skills to manage the ServiceNow platform, but also have the aptitude to assess and resolve broad range of IT related issues which may be unique and complex in nature. Curate the quality of core data such as configuration management and location information on the platform. Create, own, and maintain technical documentation and support information for colleagues and customers. Adhere to team development and support standards including, but not limited to, working in an ITIL support environment. Communicate effectively as necessary to a diverse audience ranging from highly technical to end user. Experts by nature - ServiceNow platform administration expertise, including but not limited to configuration, workflows, Scripting, customisations, data management/process (eg with users, groups, subscriptions, locations, hardware assets, CMDB/CSDM). Experience of IT operations, such as incident response, change and request management. Demonstrable enthusiasm for working in IT and an ability to solve abstract IT problems, providing efficient and effective solutions in a timely manner. Evidence of an organised and structured approach to work. A proven ability to communicate easily, enthusiastically, and professionally with a range of customers. We're better together - Good team-working skills including an ability to coach and mentor junior colleagues, facilitate knowledge sharing and improve wider team capability.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
26/09/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
26/09/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
26/09/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
26/09/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration
*We are unable to sponsor for this role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow Operations Lead. This person will lead ServiceNow product and platform team. They will lead in CMDB management, data quality and CMDB heath along with all ServiceNow upgrades and administration. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications Bachelor's degree in Computer Science or a related field. ServiceNow Certified System Administration 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement.
26/09/2023
Full time
*We are unable to sponsor for this role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow Operations Lead. This person will lead ServiceNow product and platform team. They will lead in CMDB management, data quality and CMDB heath along with all ServiceNow upgrades and administration. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications Bachelor's degree in Computer Science or a related field. ServiceNow Certified System Administration 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement.
*We are unable to sponsor for this role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow Operations Lead. This person will lead ServiceNow product and platform team. They will lead in CMDB management, data quality and CMDB heath along with all ServiceNow upgrades and administration. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications Bachelor's degree in Computer Science or a related field. ServiceNow Certified System Administration 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement.
26/09/2023
Full time
*We are unable to sponsor for this role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow Operations Lead. This person will lead ServiceNow product and platform team. They will lead in CMDB management, data quality and CMDB heath along with all ServiceNow upgrades and administration. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications Bachelor's degree in Computer Science or a related field. ServiceNow Certified System Administration 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement.
