Request Technology - Craig Johnson
Naperville, Illinois
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
30/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
30/04/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
AI Transformation Change Manager - Birmingham - £75-£85k - Legal Sector Are you a seasoned Change Management expert ready to make a significant impact on a global scale? Do you thrive in dynamic environments and possess a passion for guiding teams through transformative journeys? If so, this exciting permanent opportunity in Birmingham could be your next career-defining move. Join the dedicated AI Transformation team within a prestigious international organisation - a true Powerhouse with a presence in over 30 countries. This isn't just another job; it's a chance to be at the forefront of integrating cutting-edge Artificial Intelligence across a complex and multifaceted business. You'll be instrumental in shaping how teams embrace these innovative tools, ensuring smooth adoption and minimising resistance to change. What you'll be doing: Orchestrate impactful change: You'll design and implement comprehensive change management strategies and plans across the entire organisation, maximising team buy-in. Empower local champions: You'll identify and collaborate with Business Change Leads and Champions within each business area, building a strong internal network for change. Map the journey to success: You'll create clear and tailored change maps for individual teams, providing a roadmap for their transition to the future state. Develop and deliver: You'll be hands-on in designing, developing, implementing, and managing key change deliverables that empower users to successfully navigate the transformation. Collaborate at the heart of change: You'll work closely with the core programme team, key stakeholders, and external partners, ensuring seamless integration and alignment. Champion user readiness: You'll define success metrics, track progress, identify and manage resistance, and proactively ensure the organisation is ready for the AI-driven future. What you'll bring: Proven change leadership: You'll bring 5+ years of demonstrable experience leading large-scale, global organisational change projects. Credibility and expertise: You'll hold a recognised Change Management certification, underpinning your deep understanding of change principles, methodologies, and tools. People-centric approach: You possess a strong understanding of how individuals and teams navigate change, and you can apply this knowledge effectively. Exceptional communication skills: Your written and verbal communication will be clear, impactful, and tailored to resonate with diverse audiences across a global organisation. Global perspective: You'll have experience working effectively with stakeholders at all levels within a global setting. What's in it for you? This is more than just a job; it's an opportunity to join a forward-thinking organisation that values its people and invests in their future. You can expect: A pivotal role in a significant AI transformation programme. The chance to shape the future of a global leader. A supportive and collaborative environment where your ideas are encouraged. Opportunities for professional growth and development. A commitment to flexible working with a hybrid model requiring 3 days per week in their Birmingham office. A competitive salary up to £85,000 plus a comprehensive benefits package focused on your well-being, financial future, and career progression. Ready to be a driving force in AI transformation? If you're a passionate and experienced Change Manager seeking a challenging and rewarding opportunity to make a real difference within a prestigious global organisation, I encourage you to apply. Take the next step in your career and be part of something truly transformative in Birmingham. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
30/04/2025
Full time
AI Transformation Change Manager - Birmingham - £75-£85k - Legal Sector Are you a seasoned Change Management expert ready to make a significant impact on a global scale? Do you thrive in dynamic environments and possess a passion for guiding teams through transformative journeys? If so, this exciting permanent opportunity in Birmingham could be your next career-defining move. Join the dedicated AI Transformation team within a prestigious international organisation - a true Powerhouse with a presence in over 30 countries. This isn't just another job; it's a chance to be at the forefront of integrating cutting-edge Artificial Intelligence across a complex and multifaceted business. You'll be instrumental in shaping how teams embrace these innovative tools, ensuring smooth adoption and minimising resistance to change. What you'll be doing: Orchestrate impactful change: You'll design and implement comprehensive change management strategies and plans across the entire organisation, maximising team buy-in. Empower local champions: You'll identify and collaborate with Business Change Leads and Champions within each business area, building a strong internal network for change. Map the journey to success: You'll create clear and tailored change maps for individual teams, providing a roadmap for their transition to the future state. Develop and deliver: You'll be hands-on in designing, developing, implementing, and managing key change deliverables that empower users to successfully navigate the transformation. Collaborate at the heart of change: You'll work closely with the core programme team, key stakeholders, and external partners, ensuring seamless integration and alignment. Champion user readiness: You'll define success metrics, track progress, identify and manage resistance, and proactively ensure the organisation is ready for the AI-driven future. What you'll bring: Proven change leadership: You'll bring 5+ years of demonstrable experience leading large-scale, global organisational change projects. Credibility and expertise: You'll hold a recognised Change Management certification, underpinning your deep understanding of change principles, methodologies, and tools. People-centric approach: You possess a strong understanding of how individuals and teams navigate change, and you can apply this knowledge effectively. Exceptional communication skills: Your written and verbal communication will be clear, impactful, and tailored to resonate with diverse audiences across a global organisation. Global perspective: You'll have experience working effectively with stakeholders at all levels within a global setting. What's in it for you? This is more than just a job; it's an opportunity to join a forward-thinking organisation that values its people and invests in their future. You can expect: A pivotal role in a significant AI transformation programme. The chance to shape the future of a global leader. A supportive and collaborative environment where your ideas are encouraged. Opportunities for professional growth and development. A commitment to flexible working with a hybrid model requiring 3 days per week in their Birmingham office. A competitive salary up to £85,000 plus a comprehensive benefits package focused on your well-being, financial future, and career progression. Ready to be a driving force in AI transformation? If you're a passionate and experienced Change Manager seeking a challenging and rewarding opportunity to make a real difference within a prestigious global organisation, I encourage you to apply. Take the next step in your career and be part of something truly transformative in Birmingham. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
SAP FSCM (FI - AR) - (S/4Hana) Expert/Architect Location: UK Skills: SAP Financial Supply Chain Management Proven ability to engage with business process owners to understand the business needs and priorities, lead requirement gathering and analysis, and design solutions In depth knowledge of SAP Finance, AR/FSCM (Collections, Dispute, Credit Management) along with upstream processes, S/4 Hana Solid SAP configuration experience in: FI (GL, AR), FSCM, integration with SD, incoming payments matching. Experience in implementing large and complex SAP Projects, solution build, configuration and delivery to meet business requirements. Expert hands-on experience in developing WRICEW based on business requirements Preferred to have experience in cash matching apps eg FS2 Autobank Preferred to have experience with Middleware eg SAP PO and API technologies Preferred to have experience with SAP Solution Manager
30/04/2025
Project-based
SAP FSCM (FI - AR) - (S/4Hana) Expert/Architect Location: UK Skills: SAP Financial Supply Chain Management Proven ability to engage with business process owners to understand the business needs and priorities, lead requirement gathering and analysis, and design solutions In depth knowledge of SAP Finance, AR/FSCM (Collections, Dispute, Credit Management) along with upstream processes, S/4 Hana Solid SAP configuration experience in: FI (GL, AR), FSCM, integration with SD, incoming payments matching. Experience in implementing large and complex SAP Projects, solution build, configuration and delivery to meet business requirements. Expert hands-on experience in developing WRICEW based on business requirements Preferred to have experience in cash matching apps eg FS2 Autobank Preferred to have experience with Middleware eg SAP PO and API technologies Preferred to have experience with SAP Solution Manager
I am looking for a Software Engineering Manager for a market leading client in Maidenhead. They work the hybrid model, 3 days onsite, 2 days remote. Looking for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams' adoption of SDLC processes, CI/CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analysing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting high availability Actively talent manage your team providing career planning & performance improvement activities when needed Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analysing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working experience with source code management patterns and DevOps automation Proficient in API design, development & production operation Working experience managing production client & server code bases across one or more technology stacks Working experience with production Microsoft SQL Server schema design, queries & administration Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms Highly motivated self-starter with a desire to help others and take action Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Ability to socialize ideas and influence decisions without direct authority Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions Considers best-practice' standards, as well as departmental policies and procedures
30/04/2025
Full time
I am looking for a Software Engineering Manager for a market leading client in Maidenhead. They work the hybrid model, 3 days onsite, 2 days remote. Looking for candidates with strong experience in leading SW Development teams. As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams' adoption of SDLC processes, CI/CD integration, code quality & automation test coverage. Primary Responsibilities Lead an organization of 4-10 development & test engineers globally to efficiently produce high quality deliverables Manage team leads, direct reports or a mix of both Manage several deliverables for a product line on time, on scope and on quality Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives Recruit & provide leadership, coaching & career planning for engineering talent Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Partner with Product Management to consult on solution feasibility and high-level effort estimation Make recommendation for technology adoption and framework improvement, analysing trends, patterns and best practices for software Serve as the evangelist and custodian of technology, architecture, and product development practices Participate in the design & implementation of production cloud grade services supporting high availability Actively talent manage your team providing career planning & performance improvement activities when needed Qualifications 5+ years of experience leading software engineers for product development Experience managing capitalized software processes Preferred: experience with managing teams' operational health by analysing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling Preferred: experience using AWS cloud solutions, ideally including migration from other hosting services Working experience with source code management patterns and DevOps automation Proficient in API design, development & production operation Working experience managing production client & server code bases across one or more technology stacks Working experience with production Microsoft SQL Server schema design, queries & administration Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms Highly motivated self-starter with a desire to help others and take action Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms Ability to independently work as a contributing member in a high-paced and focused team Ability to multi-task and prioritize tasks with competing deadlines Strong problem-solving and analytical skills with the ability to work under pressure Ability to socialize ideas and influence decisions without direct authority Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions Considers best-practice' standards, as well as departmental policies and procedures
Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Software Implementation, Software Demonstration/Training, Customer Support, Excellent Communication The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. What your day-to-day might look like: Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: Proven knowledge and experience in software functionality and implementation (ERP software advantageous) Experience in software demonstration, training delivery, or customer-facing roles Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently A clear understanding of business processes and how to apply software solutions to enhance operational efficiency Excellent communication skills, with the ability to gather, document, and present customer requirements clearly Able to manage multiple projects simultaneously while keeping stakeholders informed of progress Willingness to travel to customer sites as needed (clean, driving licence required) Excellent customer service and communication skills Strong analytical and problem-solving skills Report writing and organisational abilities Proactive, organised, and able to manage time effectively What's on Offer: Starting salary of £40k to £50k, based on ability, skills, and experience Clear career progression path to more senior and managerial positions Hybrid working 25 days holiday (option to buy 5 additional) + bank holidays Enhanced pension scheme Life cover x4 salary GP and wellbeing services via 3rd party provider Discretionary company/performance bonus Inclusive team environment with opportunities for involvement and development Career growth within a successful, expanding business Subsidised gym membership Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
30/04/2025
Full time
Ready to join a trusted Award Winning tech brand? Are you looking for a new opportunity where you can actually make a difference and be pivotal in making change happen, driving processes forward and being recognised for your achievements in return? For the past 20 years we've been building awesome software that connects all parts of the business - from marketplace, eCommerce and EPOS integrations such as Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: Client Onboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required £40,000 - £50,000 Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Software Implementation, Software Demonstration/Training, Customer Support, Excellent Communication The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don't need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the Client Onboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed. To succeed in this role, you will have experience in software functionality - particularly in demonstrations and/or training. A strong understanding of business processes, software systems, and how users interact with software will be essential. What your day-to-day might look like: Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software development team Customer Support - Providing ongoing support to customers during and after the software implementation, managing their expectation and following up regularly Training Delivery - Designing and delivering training programmes to ensure customers are fully equipped to use the system effectively Collaboration with Stakeholders - Building and maintaining strong working relationships with internal teams throughout the process Ongoing Development - Participating in regular performance reviews, setting personal development goals for career growth within the company About you: Proven knowledge and experience in software functionality and implementation (ERP software advantageous) Experience in software demonstration, training delivery, or customer-facing roles Strong customer support experience, with the ability to troubleshoot and resolve issues efficiently A clear understanding of business processes and how to apply software solutions to enhance operational efficiency Excellent communication skills, with the ability to gather, document, and present customer requirements clearly Able to manage multiple projects simultaneously while keeping stakeholders informed of progress Willingness to travel to customer sites as needed (clean, driving licence required) Excellent customer service and communication skills Strong analytical and problem-solving skills Report writing and organisational abilities Proactive, organised, and able to manage time effectively What's on Offer: Starting salary of £40k to £50k, based on ability, skills, and experience Clear career progression path to more senior and managerial positions Hybrid working 25 days holiday (option to buy 5 additional) + bank holidays Enhanced pension scheme Life cover x4 salary GP and wellbeing services via 3rd party provider Discretionary company/performance bonus Inclusive team environment with opportunities for involvement and development Career growth within a successful, expanding business Subsidised gym membership Onsite parking Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Hosting Senior System Administrator About the role We are seeking a skilled Senior System Administrator to support and enhance our hosted solutions across both private and public cloud environments. This role is essential in ensuring the availability, security, performance and compliance of hosted services against our published service levels and descriptions. The ideal candidate will bring deep expertise in managing complex IT environments and a passion for optimizing infrastructure to deliver worldclass hosting solutions. Key Responsibilities: Infrastructure Management for Private and Public Clouds: Administer and optimize hosted solutions across private and public cloud platforms (eg, VMware, Azure, AWS). Design, implement, and maintain infrastructure to ensure scalability, performance, and reliability. Manage hybrid cloud setups, ensuring seamless integration and interoperability. Ensure Availability and Performance: Maintain high availability of hosted services in order to meet SLAs. Implement redundancy, disaster recovery, and failover mechanisms to minimize downtime. Deploy and maintain monitoring solutions for both private and public cloud-hosted systems to identify and resolve issues proactively. Analyse performance metrics and implement optimizations to ensure alignment with SLA requirements. Presentation Tier Administration: Manage and maintain Citrix NetScaler for load balancing, secure access, and application delivery. Administer and maintain Citrix Virtual Apps, Remote Desktop Services and Azure Virtual Desktop to deliver hosted applications and ensure a seamless end-user experience. Windows Server Administration: Deploy, configure, and manage Windows Server systems in private and public cloud-hosted setups. Configure and troubleshoot Group Policy Objects (GPOs) to enforce security and operational policies. Perform advanced troubleshooting to quickly resolve issues affecting hosted environments. Security and Compliance: Implement and maintain robust security protocols for hosted solutions, including Firewalls, encryption, and access controls. Conduct regular security audits, vulnerability assessments, and patch management to meet compliance standards. Ensure hosted environments adhere to industry and regulatory security requirements. Utilize System Center Configuration Manager for software deployments, updates, and compliance in private and public cloud setups. Ensure robust backup management and monitoring Automation and Scripting: Develop and optimize PowerShell scripts to automate administration, monitoring, and incident response across hybrid environments. Streamline processes to reduce manual efforts and improve operational efficiency. Documentation and Collaboration: Maintain comprehensive documentation of hosted solutions, including configurations, procedures, and troubleshooting guides. Collaborate with cross-functional teams and clients to design and implement tailored hosted solutions. Leadership Assisting, training and mentoring team members to upskill and follow best practice. Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of experience in a senior IT administration role, ideally with a focus on hosted solutions across private and public cloud environments. Expertise in Citrix NetScaler, Citrix Virtual Apps, RDS, AVD, Azure, SQL Clustering, and SSL Certificates in hosted and hybrid environments. Strong knowledge of Windows Server administration including standardised builds to published standards, Active Directory, Group Policy and DNS. Expertise in identifying and resolving complex issues, including advanced network troubleshooting advanced troubleshooting, and system hardening. Hands-on experience with System Center Configuration Manager (SCCM) for multi-tenant and cloud-hosted setups. Advanced skills in PowerShell Scripting for automation in hybrid infrastructures. Familiarity with monitoring tools like Zabbix, PRTG, or other hybrid cloud monitoring platforms. Proven track record of maintaining uptime and security in private and public cloud-hosted environments to meet SLA and compliance requirements. To be successful, you should bring An understanding of how software and related services can improve the effectiveness of Public Sector organisations A consultative approach, able to influence others to support objectives Demonstrable ability to communicate, present and influence key stakeholders Experience delivering customer-focused solutions to customer needs Proven ability to juggle multiple issues, while maintaining sharp attention to detail Excellent listening and communication abilities An ability to form strong and mutually beneficial business relationships A track record of achieving targets, goals, and objectives Strong written, listening, and oral communication skills High level of commitment and passion for achieving levels of service excellence Excellent time management and prioritisation skills. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
30/04/2025
Full time
Hosting Senior System Administrator About the role We are seeking a skilled Senior System Administrator to support and enhance our hosted solutions across both private and public cloud environments. This role is essential in ensuring the availability, security, performance and compliance of hosted services against our published service levels and descriptions. The ideal candidate will bring deep expertise in managing complex IT environments and a passion for optimizing infrastructure to deliver worldclass hosting solutions. Key Responsibilities: Infrastructure Management for Private and Public Clouds: Administer and optimize hosted solutions across private and public cloud platforms (eg, VMware, Azure, AWS). Design, implement, and maintain infrastructure to ensure scalability, performance, and reliability. Manage hybrid cloud setups, ensuring seamless integration and interoperability. Ensure Availability and Performance: Maintain high availability of hosted services in order to meet SLAs. Implement redundancy, disaster recovery, and failover mechanisms to minimize downtime. Deploy and maintain monitoring solutions for both private and public cloud-hosted systems to identify and resolve issues proactively. Analyse performance metrics and implement optimizations to ensure alignment with SLA requirements. Presentation Tier Administration: Manage and maintain Citrix NetScaler for load balancing, secure access, and application delivery. Administer and maintain Citrix Virtual Apps, Remote Desktop Services and Azure Virtual Desktop to deliver hosted applications and ensure a seamless end-user experience. Windows Server Administration: Deploy, configure, and manage Windows Server systems in private and public cloud-hosted setups. Configure and troubleshoot Group Policy Objects (GPOs) to enforce security and operational policies. Perform advanced troubleshooting to quickly resolve issues affecting hosted environments. Security and Compliance: Implement and maintain robust security protocols for hosted solutions, including Firewalls, encryption, and access controls. Conduct regular security audits, vulnerability assessments, and patch management to meet compliance standards. Ensure hosted environments adhere to industry and regulatory security requirements. Utilize System Center Configuration Manager for software deployments, updates, and compliance in private and public cloud setups. Ensure robust backup management and monitoring Automation and Scripting: Develop and optimize PowerShell scripts to automate administration, monitoring, and incident response across hybrid environments. Streamline processes to reduce manual efforts and improve operational efficiency. Documentation and Collaboration: Maintain comprehensive documentation of hosted solutions, including configurations, procedures, and troubleshooting guides. Collaborate with cross-functional teams and clients to design and implement tailored hosted solutions. Leadership Assisting, training and mentoring team members to upskill and follow best practice. Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of experience in a senior IT administration role, ideally with a focus on hosted solutions across private and public cloud environments. Expertise in Citrix NetScaler, Citrix Virtual Apps, RDS, AVD, Azure, SQL Clustering, and SSL Certificates in hosted and hybrid environments. Strong knowledge of Windows Server administration including standardised builds to published standards, Active Directory, Group Policy and DNS. Expertise in identifying and resolving complex issues, including advanced network troubleshooting advanced troubleshooting, and system hardening. Hands-on experience with System Center Configuration Manager (SCCM) for multi-tenant and cloud-hosted setups. Advanced skills in PowerShell Scripting for automation in hybrid infrastructures. Familiarity with monitoring tools like Zabbix, PRTG, or other hybrid cloud monitoring platforms. Proven track record of maintaining uptime and security in private and public cloud-hosted environments to meet SLA and compliance requirements. To be successful, you should bring An understanding of how software and related services can improve the effectiveness of Public Sector organisations A consultative approach, able to influence others to support objectives Demonstrable ability to communicate, present and influence key stakeholders Experience delivering customer-focused solutions to customer needs Proven ability to juggle multiple issues, while maintaining sharp attention to detail Excellent listening and communication abilities An ability to form strong and mutually beneficial business relationships A track record of achieving targets, goals, and objectives Strong written, listening, and oral communication skills High level of commitment and passion for achieving levels of service excellence Excellent time management and prioritisation skills. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Integration Manager - B2B/Freelance - €200 per day - 100% remote anywhere in the EU. Robson Bale are looking for an Integration Manager to come on board for an initial 12 month fully remote contract. 12 months, 100% remote from the EU, paying €200pd Candidates MUST be based in the EU for this role. Support & coordinate integration changes. Support and coordinate the development and maintenance of integrations specifications, mapping, and technical integration artifacts as well as supplier configurations. Work with other global and local IT and business teams to understand their integration requirements. Responsible for capturing any gaps both technically and in the business. Deliver timely, accurate and professional technical support and information internally and externally. Collaborates with and contributes to project set-up and delivery. Supplies the Global IT Lead with relevant stakeholder information related to IS solution/services. Defines the technical IS solution and ensures alignment with other modules and surrounding IS applications through cooperation and collaboration across IS solution architects and IS delivery units. Supports validation and prioritization of incoming business demand. Responsible to manage the review and sign off the functional and technical use case specifications in accordance to HE standards and project specified guidelines. Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service. 2+ years of design, implementation, or consulting experience in applications or infrastructures 4+ years within specific technology domain areas (eg software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) 4+ years of experience specifically within system integration domain area, with at least 2 years in a leadership role. Extensive knowledge of integration tools and platforms, preferable MuleSoft. Understanding of integration strategies, methodologies and particularly API-based integrations. Understanding of data structures and experience with data models and data analysis. Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. Successful characteristics for the position are also the ability to maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment. Analytical approach to problem-solving and a track record of driving results through continuous improvement Proven experience of working with IT service management concepts (ITIL) Good organization, time management, decision making and negotiation skills Responsibility for end-to-end delivery, independence, discipline Ability to contribute with good team spirit, collaboration, and customer focus Strong analytical skills and a deep understanding of the overall context of business processes and technologies Fluency in English is essential (written and spoken)
30/04/2025
Project-based
Integration Manager - B2B/Freelance - €200 per day - 100% remote anywhere in the EU. Robson Bale are looking for an Integration Manager to come on board for an initial 12 month fully remote contract. 12 months, 100% remote from the EU, paying €200pd Candidates MUST be based in the EU for this role. Support & coordinate integration changes. Support and coordinate the development and maintenance of integrations specifications, mapping, and technical integration artifacts as well as supplier configurations. Work with other global and local IT and business teams to understand their integration requirements. Responsible for capturing any gaps both technically and in the business. Deliver timely, accurate and professional technical support and information internally and externally. Collaborates with and contributes to project set-up and delivery. Supplies the Global IT Lead with relevant stakeholder information related to IS solution/services. Defines the technical IS solution and ensures alignment with other modules and surrounding IS applications through cooperation and collaboration across IS solution architects and IS delivery units. Supports validation and prioritization of incoming business demand. Responsible to manage the review and sign off the functional and technical use case specifications in accordance to HE standards and project specified guidelines. Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service. 2+ years of design, implementation, or consulting experience in applications or infrastructures 4+ years within specific technology domain areas (eg software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) 4+ years of experience specifically within system integration domain area, with at least 2 years in a leadership role. Extensive knowledge of integration tools and platforms, preferable MuleSoft. Understanding of integration strategies, methodologies and particularly API-based integrations. Understanding of data structures and experience with data models and data analysis. Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. Successful characteristics for the position are also the ability to maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment. Analytical approach to problem-solving and a track record of driving results through continuous improvement Proven experience of working with IT service management concepts (ITIL) Good organization, time management, decision making and negotiation skills Responsibility for end-to-end delivery, independence, discipline Ability to contribute with good team spirit, collaboration, and customer focus Strong analytical skills and a deep understanding of the overall context of business processes and technologies Fluency in English is essential (written and spoken)
We are urgently looking for a Test Manager for this is a critical programme for a financial services client to implement the new corporate and commercial lending platform. Minimum requirements: Extensive previous experience in the banking/financial services domain Experience in managing medium to large testing teams between 10 and 20 testing resources Managed large transformation programs impacting many teams, preferably related to Corporate Loans or Loans in general Planned and organised large scale integration testing touching 15+ upstream and downstream systems Hosted and planned large UAT sessions. Understands the importance of gaining business sign-off before go-live Excellent coordination and communication skills dealing with many stakeholders/departments/teams Created test strategy, test approach, test plan, and test closure report for large projects/programs Understands the complexity around defect management in a cross-department environment Worked in a multi-vendor setting in the past and creates synergy between the different vendors Nice to have: Created automation strategies/plans that resulted in reducing a good percentage of the time and cost spent on manual testing FIS CLS or ACBS experience Jira/Confluence Zephyr Squad/Zephyr Scale Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
30/04/2025
Project-based
We are urgently looking for a Test Manager for this is a critical programme for a financial services client to implement the new corporate and commercial lending platform. Minimum requirements: Extensive previous experience in the banking/financial services domain Experience in managing medium to large testing teams between 10 and 20 testing resources Managed large transformation programs impacting many teams, preferably related to Corporate Loans or Loans in general Planned and organised large scale integration testing touching 15+ upstream and downstream systems Hosted and planned large UAT sessions. Understands the importance of gaining business sign-off before go-live Excellent coordination and communication skills dealing with many stakeholders/departments/teams Created test strategy, test approach, test plan, and test closure report for large projects/programs Understands the complexity around defect management in a cross-department environment Worked in a multi-vendor setting in the past and creates synergy between the different vendors Nice to have: Created automation strategies/plans that resulted in reducing a good percentage of the time and cost spent on manual testing FIS CLS or ACBS experience Jira/Confluence Zephyr Squad/Zephyr Scale Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Advertisement: Integrated Logistic Support (ILS) Manager Location: Stevenage or Bristol Salary: Circa £65,000, depending on experience About the Role We are seeking skilled Integrated Logistic Support (ILS) Managers to join our Customer Support team. In this role, you will be instrumental in supporting next-generation systems for our global customer base. This is a fantastic opportunity to enhance your programme management skills, develop strong customer relationships, and make a tangible impact on international projects. Your Responsibilities Drive strategic planning for support work, from supply chain management to customer delivery. Manage predictive logistics models and ensure alignment with operational needs. Build and maintain effective communication channels with stakeholders across the business. Navigate multiple priorities and deliver solutions within tight deadlines. Influence and negotiate effectively to ensure seamless integration of support strategies. What We're Looking For A solid engineering background, ideally with a degree in a numerate or technical discipline. Knowledge of weapon systems support models and predictive logistics. Strong written and verbal communication skills, with a proactive approach to stakeholder engagement. Proven ability to manage complex projects and competing priorities. What We Offer Bonus: Up to 21% of your base salary. Pension: Employer and employee contributions up to 14%. Parental Leave: Enhanced options for maternity, adoption, and shared parental leave, as well as support for paternity leave and fertility treatments. Facilities: Subsidised meals, free car parking, and excellent on-site amenities. Career Growth: Exceptional training and career development opportunities. Eligibility You must be a British citizen or hold dual UK nationality. Security clearance is required for this role. Ready to Join Us? Take your career to the next level. Apply now to contribute to projects that truly make a difference.
30/04/2025
Full time
Job Advertisement: Integrated Logistic Support (ILS) Manager Location: Stevenage or Bristol Salary: Circa £65,000, depending on experience About the Role We are seeking skilled Integrated Logistic Support (ILS) Managers to join our Customer Support team. In this role, you will be instrumental in supporting next-generation systems for our global customer base. This is a fantastic opportunity to enhance your programme management skills, develop strong customer relationships, and make a tangible impact on international projects. Your Responsibilities Drive strategic planning for support work, from supply chain management to customer delivery. Manage predictive logistics models and ensure alignment with operational needs. Build and maintain effective communication channels with stakeholders across the business. Navigate multiple priorities and deliver solutions within tight deadlines. Influence and negotiate effectively to ensure seamless integration of support strategies. What We're Looking For A solid engineering background, ideally with a degree in a numerate or technical discipline. Knowledge of weapon systems support models and predictive logistics. Strong written and verbal communication skills, with a proactive approach to stakeholder engagement. Proven ability to manage complex projects and competing priorities. What We Offer Bonus: Up to 21% of your base salary. Pension: Employer and employee contributions up to 14%. Parental Leave: Enhanced options for maternity, adoption, and shared parental leave, as well as support for paternity leave and fertility treatments. Facilities: Subsidised meals, free car parking, and excellent on-site amenities. Career Growth: Exceptional training and career development opportunities. Eligibility You must be a British citizen or hold dual UK nationality. Security clearance is required for this role. Ready to Join Us? Take your career to the next level. Apply now to contribute to projects that truly make a difference.
I'm currently supporting a Consultancy in their search for a Sourcing Strategy Manager (Technology) to support with their clients in leveraging their supply chains to drive high-value technology transformation, aligned with their wider business transformation objectives. Job Title: Sourcing Strategy Manager (Technology) Salary: 65-77,000 Depending On Experience & Location Start Date: Open to Notice Periods Location: Ideally London, Birmingham, or Manchester + others Responsibilities: Assist clients in understanding how technology vendors, systems integrators, and service partners can support and enable the capabilities essential for successful transformation initiatives. Guide clients in formulating and executing sourcing strategies, along with aligned supplier strategies, to help achieve broader technology and business goals. Showcase a strong understanding of a wide range of Technology Transformation services-such as IT operating model design and cost optimization-and the complex interdependencies involved in managing large-scale, cross-functional programs. Requirements: You will have experience supporting the development and execution of sourcing strategies and transactions across one or more technology domains, such as private and public hosting services, connectivity, systems integration, digital workplace, or ERP transformation programmes. Proven ability to influence and advise senior stakeholders within IT delivery and sourcing functions. Experience in defining and managing projects or significant workstreams related to sourcing processes, including both market tenders and single-source approaches. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
30/04/2025
Full time
I'm currently supporting a Consultancy in their search for a Sourcing Strategy Manager (Technology) to support with their clients in leveraging their supply chains to drive high-value technology transformation, aligned with their wider business transformation objectives. Job Title: Sourcing Strategy Manager (Technology) Salary: 65-77,000 Depending On Experience & Location Start Date: Open to Notice Periods Location: Ideally London, Birmingham, or Manchester + others Responsibilities: Assist clients in understanding how technology vendors, systems integrators, and service partners can support and enable the capabilities essential for successful transformation initiatives. Guide clients in formulating and executing sourcing strategies, along with aligned supplier strategies, to help achieve broader technology and business goals. Showcase a strong understanding of a wide range of Technology Transformation services-such as IT operating model design and cost optimization-and the complex interdependencies involved in managing large-scale, cross-functional programs. Requirements: You will have experience supporting the development and execution of sourcing strategies and transactions across one or more technology domains, such as private and public hosting services, connectivity, systems integration, digital workplace, or ERP transformation programmes. Proven ability to influence and advise senior stakeholders within IT delivery and sourcing functions. Experience in defining and managing projects or significant workstreams related to sourcing processes, including both market tenders and single-source approaches. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
TurleyWay: Senior Technology Recruitment
City, London
Commodity Trading - ETRM Manager - Endur My Commodity Trading client in London is hiring for an ETRM Manager within the Endur ETRM practice. You will have been working on ETRM implementation/migration projects recently. You will work across asset classes from Power, Gas through to Metals. Please see requirements below: Requirements: Experience with customization and support of OpenLink Endur products (cMotion, pMotion or gMotion) Technical expertise in AVS, Connex Frameworks (including exposure to OpenLinks Java Framework and TIBCO integration), VB toolkit, JVS, OpenComponents, or equivalent of other packages Familiar with E/CTRM architecture (functional and deployment) and data models Product configuration expertise (applicable to Power, Gas, Oil, Coal, Emissions) in exchange products (futures and options), OTC products like swaps, swaptions, or forwards Strong understanding of one RDBMS (Oracle/SQL Server/Sybase) Good understanding of the full SDLC Summary: Key contributor to developing and executing technology strategic capabilities Create strong technology strategy related product offerings, proposals and developing new business Assess current the current state of technology organizations, their capabilities and produce value and outcome based strategic roadmaps Develop adaptive IT strategies and build trusted relationship with stakeholders Set up and lead IT strategy projects in conjunction with wider technology/ETRM teams and stakeholders Design and facilitate effective client workshops to accelerate current state understanding, identify opportunities, and build consensus across a broad set of business and IT stakeholders If this is of interest, please apply today with an updated CV.
30/04/2025
Full time
Commodity Trading - ETRM Manager - Endur My Commodity Trading client in London is hiring for an ETRM Manager within the Endur ETRM practice. You will have been working on ETRM implementation/migration projects recently. You will work across asset classes from Power, Gas through to Metals. Please see requirements below: Requirements: Experience with customization and support of OpenLink Endur products (cMotion, pMotion or gMotion) Technical expertise in AVS, Connex Frameworks (including exposure to OpenLinks Java Framework and TIBCO integration), VB toolkit, JVS, OpenComponents, or equivalent of other packages Familiar with E/CTRM architecture (functional and deployment) and data models Product configuration expertise (applicable to Power, Gas, Oil, Coal, Emissions) in exchange products (futures and options), OTC products like swaps, swaptions, or forwards Strong understanding of one RDBMS (Oracle/SQL Server/Sybase) Good understanding of the full SDLC Summary: Key contributor to developing and executing technology strategic capabilities Create strong technology strategy related product offerings, proposals and developing new business Assess current the current state of technology organizations, their capabilities and produce value and outcome based strategic roadmaps Develop adaptive IT strategies and build trusted relationship with stakeholders Set up and lead IT strategy projects in conjunction with wider technology/ETRM teams and stakeholders Design and facilitate effective client workshops to accelerate current state understanding, identify opportunities, and build consensus across a broad set of business and IT stakeholders If this is of interest, please apply today with an updated CV.
Request Technology - Craig Johnson
Lake Forest, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a hands-on IAM Manager with SailPoint and experience with OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Candidate will provide strategic direction for the organization's Identity and Access Management program, safeguarding sensitive manufacturing data, intellectual property, and operational systems. This role involves leading IAM transformation initiatives to support secure and efficient access for employees, contractors, and third parties in a dynamic manufacturing environment. Responsibilities: Strategic Leadership: Define and drive the enterprise IAM strategy, focusing on securing access to manufacturing systems, cloud platforms, and corporate applications. Build and execute an IAM roadmap, emphasizing role-based access controls, adaptive access, and alignment with Zero Trust principles. IGA Oversight and Governance: Oversee the implementation and management of IGA tools and technologies, including SSO and MFA. Establish IAM governance frameworks, ensuring compliance with organizational policies and industry standards. Risk and Compliance Management: Lead periodic access reviews and risk assessments to ensure that only authorized personnel have access to critical manufacturing and corporate systems. Address IAM-related findings from internal and external audits, mitigating potential vulnerabilities. Technology Integration and Optimization: Lead IAM integration efforts with manufacturing-specific technologies, including OT and ICS systems. Implement scalable IAM solutions to support digital transformation initiatives (eg, IoT, Industry 4.0). Team Development and Stakeholder Engagement: Develop and mentor a high-performing IAM team, fostering expertise in securing manufacturing environments. Collaborate with IT, HR, Operations, and external vendors to align IAM solutions with business needs. Incident Response and Metrics: Ensure IAM-related incidents are promptly identified, investigated, and resolved. Provide regular reports and KPIs on IAM program performance and incident trends to senior leadership. Qualifications: Bachelor's degree in Information Technology, Cybersecurity, or a related field; Master's degree preferred. 10+ years of experience in IAM, with at least 3 years in a leadership role in a manufacturing or industrial context. Deep understanding of IAM technologies (eg, Azure AD, SailPoint) and their application in manufacturing environments. 5+ years hands on experience with Sailpoint development and architecture. Knowledge of OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Strong project management skills with experience in large-scale IAM transformations. Industry certifications (eg, CISSP, CISM, Certified Identity and Access Manager) are highly desirable.
29/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a hands-on IAM Manager with SailPoint and experience with OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Candidate will provide strategic direction for the organization's Identity and Access Management program, safeguarding sensitive manufacturing data, intellectual property, and operational systems. This role involves leading IAM transformation initiatives to support secure and efficient access for employees, contractors, and third parties in a dynamic manufacturing environment. Responsibilities: Strategic Leadership: Define and drive the enterprise IAM strategy, focusing on securing access to manufacturing systems, cloud platforms, and corporate applications. Build and execute an IAM roadmap, emphasizing role-based access controls, adaptive access, and alignment with Zero Trust principles. IGA Oversight and Governance: Oversee the implementation and management of IGA tools and technologies, including SSO and MFA. Establish IAM governance frameworks, ensuring compliance with organizational policies and industry standards. Risk and Compliance Management: Lead periodic access reviews and risk assessments to ensure that only authorized personnel have access to critical manufacturing and corporate systems. Address IAM-related findings from internal and external audits, mitigating potential vulnerabilities. Technology Integration and Optimization: Lead IAM integration efforts with manufacturing-specific technologies, including OT and ICS systems. Implement scalable IAM solutions to support digital transformation initiatives (eg, IoT, Industry 4.0). Team Development and Stakeholder Engagement: Develop and mentor a high-performing IAM team, fostering expertise in securing manufacturing environments. Collaborate with IT, HR, Operations, and external vendors to align IAM solutions with business needs. Incident Response and Metrics: Ensure IAM-related incidents are promptly identified, investigated, and resolved. Provide regular reports and KPIs on IAM program performance and incident trends to senior leadership. Qualifications: Bachelor's degree in Information Technology, Cybersecurity, or a related field; Master's degree preferred. 10+ years of experience in IAM, with at least 3 years in a leadership role in a manufacturing or industrial context. Deep understanding of IAM technologies (eg, Azure AD, SailPoint) and their application in manufacturing environments. 5+ years hands on experience with Sailpoint development and architecture. Knowledge of OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Strong project management skills with experience in large-scale IAM transformations. Industry certifications (eg, CISSP, CISM, Certified Identity and Access Manager) are highly desirable.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
29/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
29/04/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
*We are unable to sponsor as this is a permanent Full time role* *Fully Remote Position* A prestigious company is looking for Manager (CyberArk, Okta, Sailpoint). This company is looking for a hands-on manager who has experience with CyberArk, Okta, and Sailpoint. They must have started their career technically and is now a strategist/architect. This manager should come from the manufacturing industry and have 3+ years of leadership experience. Responsibilities: Define and drive the enterprise IAM strategy, focusing on securing access to manufacturing systems, cloud platforms, and corporate applications. Build and execute an IAM roadmap, emphasizing role-based access controls, adaptive access, and alignment with Zero Trust principles. Oversee the implementation and management of IGA tools and technologies, including SSO and MFA. Establish IAM governance frameworks, ensuring compliance with organizational policies and industry standards. Lead periodic access reviews and risk assessments to ensure that only authorized personnel have access to critical manufacturing and corporate systems. Address IAM-related findings from internal and external audits, mitigating potential vulnerabilities. Lead IAM integration efforts with manufacturing-specific technologies, including OT and ICS systems. Implement scalable IAM solutions to support digital transformation initiatives (eg, IoT, Industry 4.0). Develop and mentor a high-performing IAM team, fostering expertise in securing manufacturing environments. Collaborate with IT, HR, Operations, and external vendors to align IAM solutions with business needs. Ensure IAM-related incidents are promptly identified, investigated, and resolved. Provide regular reports and KPIs on IAM program performance and incident trends to senior leadership. Qualifications Bachelors degree in Information Technology, Cybersecurity, or a related field; Masters degree preferred. 10+ years of experience in IAM, with at least 3 years in a leadership role in a manufacturing or industrial context. Deep understanding of IAM technologies (eg, Azure AD, CyberArk, Okta, SailPoint) and their application in manufacturing environments. 5+ years hands on experience with Sailpoint development and architecture. Knowledge of OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Strong project management skills with experience in large-scale IAM transformations. Industry certifications (eg, CISSP, CISM, Certified Identity and Access Manager) are highly desirable.
29/04/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *Fully Remote Position* A prestigious company is looking for Manager (CyberArk, Okta, Sailpoint). This company is looking for a hands-on manager who has experience with CyberArk, Okta, and Sailpoint. They must have started their career technically and is now a strategist/architect. This manager should come from the manufacturing industry and have 3+ years of leadership experience. Responsibilities: Define and drive the enterprise IAM strategy, focusing on securing access to manufacturing systems, cloud platforms, and corporate applications. Build and execute an IAM roadmap, emphasizing role-based access controls, adaptive access, and alignment with Zero Trust principles. Oversee the implementation and management of IGA tools and technologies, including SSO and MFA. Establish IAM governance frameworks, ensuring compliance with organizational policies and industry standards. Lead periodic access reviews and risk assessments to ensure that only authorized personnel have access to critical manufacturing and corporate systems. Address IAM-related findings from internal and external audits, mitigating potential vulnerabilities. Lead IAM integration efforts with manufacturing-specific technologies, including OT and ICS systems. Implement scalable IAM solutions to support digital transformation initiatives (eg, IoT, Industry 4.0). Develop and mentor a high-performing IAM team, fostering expertise in securing manufacturing environments. Collaborate with IT, HR, Operations, and external vendors to align IAM solutions with business needs. Ensure IAM-related incidents are promptly identified, investigated, and resolved. Provide regular reports and KPIs on IAM program performance and incident trends to senior leadership. Qualifications Bachelors degree in Information Technology, Cybersecurity, or a related field; Masters degree preferred. 10+ years of experience in IAM, with at least 3 years in a leadership role in a manufacturing or industrial context. Deep understanding of IAM technologies (eg, Azure AD, CyberArk, Okta, SailPoint) and their application in manufacturing environments. 5+ years hands on experience with Sailpoint development and architecture. Knowledge of OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Strong project management skills with experience in large-scale IAM transformations. Industry certifications (eg, CISSP, CISM, Certified Identity and Access Manager) are highly desirable.
Manager, SailPoint IAM Salary: Open + Bonus Location: Remote in the United States *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years of experience in IAM 3+ years in a leadership role in a manufacturing or industrial context. Deep understanding of IAM technologies: Azure AD, SailPoint IIQ, SailPoint IdentityNow) and their application in manufacturing environments. 5+ years hands on experience with SailPoint development and architecture. Knowledge of OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Strong project management skills with experience in large-scale IAM transformations. Responsibilities Define and drive the enterprise IAM strategy, focusing on securing access to manufacturing systems, cloud platforms, and corporate applications. Build and execute an IAM roadmap, emphasizing role-based access controls, adaptive access, and alignment with Zero Trust principles. Oversee the implementation and management of IGA tools and technologies, including SSO and MFA. Establish IAM governance frameworks, ensuring compliance with organizational policies and industry standards. Lead IAM integration efforts with manufacturing-specific technologies, including OT and ICS systems. Implement scalable IAM solutions to support digital transformation initiatives (eg, IoT, Industry 4.0).
29/04/2025
Full time
Manager, SailPoint IAM Salary: Open + Bonus Location: Remote in the United States *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years of experience in IAM 3+ years in a leadership role in a manufacturing or industrial context. Deep understanding of IAM technologies: Azure AD, SailPoint IIQ, SailPoint IdentityNow) and their application in manufacturing environments. 5+ years hands on experience with SailPoint development and architecture. Knowledge of OT/IT convergence and securing manufacturing systems (eg, SCADA, MES, PLCs). Strong project management skills with experience in large-scale IAM transformations. Responsibilities Define and drive the enterprise IAM strategy, focusing on securing access to manufacturing systems, cloud platforms, and corporate applications. Build and execute an IAM roadmap, emphasizing role-based access controls, adaptive access, and alignment with Zero Trust principles. Oversee the implementation and management of IGA tools and technologies, including SSO and MFA. Establish IAM governance frameworks, ensuring compliance with organizational policies and industry standards. Lead IAM integration efforts with manufacturing-specific technologies, including OT and ICS systems. Implement scalable IAM solutions to support digital transformation initiatives (eg, IoT, Industry 4.0).
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
29/04/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
29/04/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
ARM (Advanced Resource Managers)
Bristol, Somerset
Software Architect 12 month contract Based in Bristol Offering £70ph Inside IR35 Are you experienced with C++? Do you have experience in Software Architecture? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved: Develop solutions for the next generation of Air Defence Systems Developing evolving products whilst maintaining the reputation for safety, performance, and dependability. Hands-on and requires the continued design and development of Command and Control architectures, and the instantiations for future products Your skill set may include: A strong background in software engineering, its realisation and system-wide impact. Experience working in C++ Experience working with software architecture models Experience working across the entire software development process from engaging with requirement authorities to automated target integration and proving Experience in other languages such as Ada, QT Knowledge of Real Time Multi-Threaded Applications Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++ If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Architect 12 month contract Based in Bristol Offering £70ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
29/04/2025
Project-based
Software Architect 12 month contract Based in Bristol Offering £70ph Inside IR35 Are you experienced with C++? Do you have experience in Software Architecture? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Software Architect, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved: Develop solutions for the next generation of Air Defence Systems Developing evolving products whilst maintaining the reputation for safety, performance, and dependability. Hands-on and requires the continued design and development of Command and Control architectures, and the instantiations for future products Your skill set may include: A strong background in software engineering, its realisation and system-wide impact. Experience working in C++ Experience working with software architecture models Experience working across the entire software development process from engaging with requirement authorities to automated target integration and proving Experience in other languages such as Ada, QT Knowledge of Real Time Multi-Threaded Applications Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++ If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Software Architect 12 month contract Based in Bristol Offering £70ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.