Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Project Co-ordinator - IT Infrastructure - £30K-£35K + £5k bonus - Homebased/Office/Surrey/London Do you want a genuine Pathway to Project Management? Are you able to support Project Managers in a fast pace environment? Do you want to want to work for an innovative and growing Managed Service Provider? Project Co-ordinator needed to support a thriving Project Management team. The business has an amazing culture, and you will be trained to grow within one of the fastest-growing IT Solutions Provider in the UK at the moment. You will get the opportunity to work with some of the most skilled individuals in this space and learn from the best. Requirements: 2 years Project Co-ordinator experience Have Prince 2 or working towards Commutable to offices - Surrey, London, Client site You will undertake a wide range of duties including but not limited to: Assisting with project setup - Project folders, and time management recordings. Communicate with clients - schedule resources and engineers for the project manager and client. Manage documentation standards, ensuring these are maintained. Arranging meetings for Project Managers. Ad-hoc project administration tasks when required such as reporting, Statement of Works, and other administration documentation deemed necessary. Liaise with suppliers on delivery for procurement orders. Assist with the management of procurement orders and setting expectations with customers. Issue transactional quotes. Collate and issue contract documentation for new services. Collate and issue service renewal contract documentation. Process Customer contract documentation to completion. Liaise with customers for completion of contractual paperwork. Raise new customer contracting forms. Supporting project managers with standardising and improving project documentation. Within this role you will be assisting the Project Manager on Infrastructure projects liaising with other project managers and project coordinators. With phenomenal personal development within a dynamic, fast paced business with huge personal progression opportunities. Project Co-ordinator - Cloud & IT Infrastructure - £30K-£35K + £5k bonus - Homebased/Office/Surrey/London Please hit the button to Apply and/or call Harley Robertson at InfraView for further info.
07/02/2025
Full time
Project Co-ordinator - IT Infrastructure - £30K-£35K + £5k bonus - Homebased/Office/Surrey/London Do you want a genuine Pathway to Project Management? Are you able to support Project Managers in a fast pace environment? Do you want to want to work for an innovative and growing Managed Service Provider? Project Co-ordinator needed to support a thriving Project Management team. The business has an amazing culture, and you will be trained to grow within one of the fastest-growing IT Solutions Provider in the UK at the moment. You will get the opportunity to work with some of the most skilled individuals in this space and learn from the best. Requirements: 2 years Project Co-ordinator experience Have Prince 2 or working towards Commutable to offices - Surrey, London, Client site You will undertake a wide range of duties including but not limited to: Assisting with project setup - Project folders, and time management recordings. Communicate with clients - schedule resources and engineers for the project manager and client. Manage documentation standards, ensuring these are maintained. Arranging meetings for Project Managers. Ad-hoc project administration tasks when required such as reporting, Statement of Works, and other administration documentation deemed necessary. Liaise with suppliers on delivery for procurement orders. Assist with the management of procurement orders and setting expectations with customers. Issue transactional quotes. Collate and issue contract documentation for new services. Collate and issue service renewal contract documentation. Process Customer contract documentation to completion. Liaise with customers for completion of contractual paperwork. Raise new customer contracting forms. Supporting project managers with standardising and improving project documentation. Within this role you will be assisting the Project Manager on Infrastructure projects liaising with other project managers and project coordinators. With phenomenal personal development within a dynamic, fast paced business with huge personal progression opportunities. Project Co-ordinator - Cloud & IT Infrastructure - £30K-£35K + £5k bonus - Homebased/Office/Surrey/London Please hit the button to Apply and/or call Harley Robertson at InfraView for further info.
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
07/02/2025
Full time
We are currently looking on behalf of one of our important clients for an IT Quality Assurance & CSV Manager (German Speaking). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Carry out personnel, technical & people life cycle management of a IT QA & CSV team. Act as a key contact person & all-rounder in the field of IT Quality Assurance & Computer Systems Validation. Advise & support system owners, project managers or suppliers in the validation of computer systems according to internal & external GxP/GAMP specifications (eg in the field of production systems SW, SW development, MES or database systems). Independently prepare the necessary documentation & execution of tests. Support the continuous development of IT processes (eg further development of internal CSV processes or certification of IT service areas according to ISO 27001: Information Security). Act as a key contact person as a CSV expert for customers & audits. Review & approval CSV & system documentation. Your Skills: At least 5 years of relevant professional experience including experience in IT Quality Assurance, Computer Systems Validation & Computer Software Assurance. A sound knowledge of IT Security, GDPR & IT Systems & Infrastructure. Experienced with Q-Systems (eg EU: Annex 11/FDA: 21CFR Part 11). Ideally experienced in the Medical Technology Sector. A knowledge of important IT Standards & Methods (eg ISO27001, ISO 80002-2, ITIL) or ISO 13485:2016 QMS for Medical Devices. Your Profile: Completed relevant Scientific or Technical University Degree. Strong communication skills, assertive & highly quality-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
07/02/2025
Full time
Senior Technical Operations Manager (Estates) £59,228 to £79,517 per annum + excellent benefits University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress. University of the Arts London is recruiting for a Senior Technical Operations Manager (Estates) permanent role to join the University & Corporate Services directorate within the Digital & Technology division. It's an exciting time to join University of the Arts London (UAL) as this is a brand new role where you will be coming in to start-up and lead the Estates Digital Services team in the People, Finance, Estates group. Working as part of an accomplished and supportive management team, UAL is seeking a Senior Technical Operations Manager with an evolved people and team management practice, deep and wide experience of Estates systems (CAFM, BMS, Energy, Space, Access etc.), strong orientation towards collaborative working (cross-cutting Product squads) and with a strong track record of developing operational discipline. You will have experience of managing, growing and improving complex platforms and integrations in a Product approach that orients digital services to meeting business outcomes. You will also be able to demonstrate significant experience in recruiting, forming and orienting a new team of system administrators aligned to existing ways of working in an organisation, while implementing your own local standards. Key Duties and Responsibilities Leadership & Management: Lead and manage the Estates Digital Services team, fostering a culture of high performance and accountability. Provide direction and support for operational activities, ensuring the team meets performance objectives. Application & Infrastructure Delivery: Oversee the development, implementation, and support of applications and platforms critical to the University's Estates operations. Ensure all systems are aligned with architectural standards and contribute to the immediate service and to the broader Digital & Technology roadmaps. Operational Excellence: Drive operational excellence by managing service transitions, automating processes, and ensuring systems are maintained and upgraded as needed. Align with existing Product Management standards and implement DevOps practices to improve efficiency and reliability across Estates-related systems. Collaboration & Stakeholder Engagement: Build effective relationships with key stakeholders across Estates, the Digital & Technology division, and external suppliers. Ensure effective communication and collaboration across teams to deliver projects and resolve operational challenges. Risk & Compliance: Ensure all Estates-related applications and systems comply with internal standards, GDPR, and other regulatory requirements. Oversee risk management and system security across platforms. Innovation & Continuous Improvement: Lead the implementation of innovative solutions that drive service improvements and efficiency. Identify opportunities for enhancing operational processes and technologies across Estates-related platforms. Supplier & Vendor Management: Manage vendor relationships, including performance reviews and negotiations, ensuring services are delivered in line with agreed-upon benchmarks. Metrics, Reporting, and Skill Development: Defines KPIs to assess service efficiency and effectiveness. Provide regular performance reports and encourage continuous learning and skill development within the team. Experience, knowledge and qualifications Forming, training and managing effective/high-performing technical and operational teams. Being able to manage operational issues in a highly complex environment - major incidents; problem solving; keeping calm in stressful situations and managing these situations to conclusion. Developing and maintaining technical standards, specifications and related documentation. Managing, maintaining, and improving Estates applications including but not limited to: CAFM, BMS, energy management, space management, access control, desk-booking systems. Managing the security, performance, accessibility, and reliability of systems. Application configuration, delivery and support, with expertise in defining and managing service levels (OLA and SLA). Managing cloud-based infrastructure, application roadmaps, and digital platforms related to Estates operations. Working in an ITIL governed environment (ie with CAB and TDA) Implementing Product/DevOps practices and managing CI/CD pipelines for service efficiency (desirable) Experience in higher education or facilities management (desirable). Communication skills Excellent communication skills, with the ability to lead teams and engage effectively with senior stakeholders. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. Leadership and management Motivates and leads a team effectively, setting clear objectives to manage performance. Teamwork Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration by promoting the values of equality, diversity and inclusion. If you are seeking a new challenge and feel you could be a great fit for this role, please click the link to apply today. Close date to apply is midnight Thursday 13th February. Interviews will take place week commencing Monday 24th February 2025.
Role: Service Desk Engineer Location: North Yorkshire Salary: £37,000 - £43,000 per annum Technical Resources are seeking an experienced Service Desk Engineer in North Yorkshire to provide exceptional IT support and incident resolution, ensuring the smooth operation of critical public sector services. The role involves supporting customers both remotely and on-site, including office, warehouse, and off-site locations, to resolve user, software, hardware, infrastructure, and IT security issues. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage both IT managers and non-technical users. Responsibilities: Maintain a CSAT score of 8.5+ for all customers. Travel to customer sites across the UK and internationally as required. Answer incoming service calls, ensuring every call is captured and appropriately actioned. Act as a technical point of escalation for service desk colleagues, ensuring quick resolution of tickets. Log and manage tickets in line with the Incident Management process. Maintain a healthy ticket queue with daily updates and ensure that tickets older than two weeks are actively being worked on. Ensure all changes are logged according to Change Management processes. Proactively respond to monitoring alerts. Perform weekly ticket reviews and monthly service reviews with clients. Manage and maintain Licensing and certificates for customers. Ensure compliance with ISO27001, 9001, 14001, & 45001 policies and procedures. Ensure the confidentiality, integrity, and availability of customer and internal IT assets. Experience and Certifications Required: Proven experience as a Support Engineer, IT Support Specialist, or similar role. Strong organisational skills and the ability to prioritise tasks effectively. Intermediate level skills with Microsoft packages, especially Word, PowerPoint, and Excel. Experience with Microsoft environments (Active Directory, Azure AD, Windows Server, GPO, Windows Desktop, SQL). Experience with CCTV, Milestone, and Brief Cam applications and infrastructure. Solid networking knowledge, including Firewalls, LAN configuration, troubleshooting, and diagnostics. Experience in customer service, with the ability to communicate technical issues to non-technical users. Full UK driving license and own car. Ability to obtain Security Clearance and Non-Police Personnel Vetting (NPPV3+SC). Willingness to travel to customer sites and be away from home as needed. Willing to work evenings and weekends when necessary. Please apply with an up-to-date CV for more information. We can only accept candidates who have the Right To Work in the UK
07/02/2025
Full time
Role: Service Desk Engineer Location: North Yorkshire Salary: £37,000 - £43,000 per annum Technical Resources are seeking an experienced Service Desk Engineer in North Yorkshire to provide exceptional IT support and incident resolution, ensuring the smooth operation of critical public sector services. The role involves supporting customers both remotely and on-site, including office, warehouse, and off-site locations, to resolve user, software, hardware, infrastructure, and IT security issues. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage both IT managers and non-technical users. Responsibilities: Maintain a CSAT score of 8.5+ for all customers. Travel to customer sites across the UK and internationally as required. Answer incoming service calls, ensuring every call is captured and appropriately actioned. Act as a technical point of escalation for service desk colleagues, ensuring quick resolution of tickets. Log and manage tickets in line with the Incident Management process. Maintain a healthy ticket queue with daily updates and ensure that tickets older than two weeks are actively being worked on. Ensure all changes are logged according to Change Management processes. Proactively respond to monitoring alerts. Perform weekly ticket reviews and monthly service reviews with clients. Manage and maintain Licensing and certificates for customers. Ensure compliance with ISO27001, 9001, 14001, & 45001 policies and procedures. Ensure the confidentiality, integrity, and availability of customer and internal IT assets. Experience and Certifications Required: Proven experience as a Support Engineer, IT Support Specialist, or similar role. Strong organisational skills and the ability to prioritise tasks effectively. Intermediate level skills with Microsoft packages, especially Word, PowerPoint, and Excel. Experience with Microsoft environments (Active Directory, Azure AD, Windows Server, GPO, Windows Desktop, SQL). Experience with CCTV, Milestone, and Brief Cam applications and infrastructure. Solid networking knowledge, including Firewalls, LAN configuration, troubleshooting, and diagnostics. Experience in customer service, with the ability to communicate technical issues to non-technical users. Full UK driving license and own car. Ability to obtain Security Clearance and Non-Police Personnel Vetting (NPPV3+SC). Willingness to travel to customer sites and be away from home as needed. Willing to work evenings and weekends when necessary. Please apply with an up-to-date CV for more information. We can only accept candidates who have the Right To Work in the UK
Ethical Hacking Red Team - Manager - Hybrid - Inside IR35 - 6 Month Contract Hamilton Barnes is currently representing a global transformational consultancy who are currently recruiting for a Ethical Hacking Red Team - Manager on an initial 12 month contract with the view to extension. The position offers an competitive daily rate, with the client offering a hybrid working model. Key Responsibilities: Perform ethical hacking, penetration testing, and red teaming to identify weaknesses in IT environments by legally breaching systems, applications, and wireless platforms. Investigate advanced evasion methods, novel attack strategies, and security vulnerabilities to enhance red team capabilities. Contribute to creating new offensive security tools and weaponizing vulnerabilities while working with dedicated development teams. Maintain client relationships, understand security needs, provide risk-based recommendations, and enhance cloud security for platforms like Azure AD and Office 365. What you will ideally bring: Strong hands-on experience with security testing methodologies, including infrastructure, application, and mobile testing. Expertise in OS internals, security configurations, and cloud security best practices (Azure AD, Office 365, IaaS/SaaS). Strong skills in commercial security testing tools, vulnerability triage, and report generation. Recognized certifications such as CREST* SAS, SAM, CCT, or OSCE, demonstrating deep cybersecurity knowledge. Contract Details: Duration: 12 months Location: London, Cardiff or Manchester (3 Days Per Week) Day Rate: Up to £650 Per Day (Inside IR35) Ethical Hacking Red Team - Manager - Hybrid - Inside IR35 - 6 Month Contract
07/02/2025
Project-based
Ethical Hacking Red Team - Manager - Hybrid - Inside IR35 - 6 Month Contract Hamilton Barnes is currently representing a global transformational consultancy who are currently recruiting for a Ethical Hacking Red Team - Manager on an initial 12 month contract with the view to extension. The position offers an competitive daily rate, with the client offering a hybrid working model. Key Responsibilities: Perform ethical hacking, penetration testing, and red teaming to identify weaknesses in IT environments by legally breaching systems, applications, and wireless platforms. Investigate advanced evasion methods, novel attack strategies, and security vulnerabilities to enhance red team capabilities. Contribute to creating new offensive security tools and weaponizing vulnerabilities while working with dedicated development teams. Maintain client relationships, understand security needs, provide risk-based recommendations, and enhance cloud security for platforms like Azure AD and Office 365. What you will ideally bring: Strong hands-on experience with security testing methodologies, including infrastructure, application, and mobile testing. Expertise in OS internals, security configurations, and cloud security best practices (Azure AD, Office 365, IaaS/SaaS). Strong skills in commercial security testing tools, vulnerability triage, and report generation. Recognized certifications such as CREST* SAS, SAM, CCT, or OSCE, demonstrating deep cybersecurity knowledge. Contract Details: Duration: 12 months Location: London, Cardiff or Manchester (3 Days Per Week) Day Rate: Up to £650 Per Day (Inside IR35) Ethical Hacking Red Team - Manager - Hybrid - Inside IR35 - 6 Month Contract
Strong Modern C++ (V11+) C# Developer - Investment Bank C++ Development Version 11+ .NET Core C#, with a good knowledge of its ecosystem Would like someone comfortable with DevOps toolings, mainly for deployment, not for testing Deep understanding of Server Side technologies including ASP Core.NET, Kafka Essential skills with C++, C# .net would like varied background not just financial services Looking for someone who can work on infrastructure, working on Legacy applications and frameworks. Will be working on multiple projects so need for flexibility, working on existing large platforms We follow Agile methodologies and use C#, a mix of WCF and Asp.NET web services, Oracle with new interfaces being built in React. We face directly with Sales, Trading, Trading Assistants and E-com Business Managers, therefore excellent communication and analytical skills are essential. Working as a senior developer in the Pricing team, you will work on migrating the pricing tools to new web-based technology while supporting existing tools. As part of Global Markets Risk and Pnl Technology and Pricing team is responsible for the integration of Quant Analytics into suite of UI tools as well as grid-based pricing services for FX Options Desk, externally to E-com portals and Multi-dealer platforms. This role offers hybrid working 50% and is inside IR35 Umbrella Adlam Consulting operates as an Employment Agency & an Employment Business Applicants must be eligible to work in the specified location
07/02/2025
Project-based
Strong Modern C++ (V11+) C# Developer - Investment Bank C++ Development Version 11+ .NET Core C#, with a good knowledge of its ecosystem Would like someone comfortable with DevOps toolings, mainly for deployment, not for testing Deep understanding of Server Side technologies including ASP Core.NET, Kafka Essential skills with C++, C# .net would like varied background not just financial services Looking for someone who can work on infrastructure, working on Legacy applications and frameworks. Will be working on multiple projects so need for flexibility, working on existing large platforms We follow Agile methodologies and use C#, a mix of WCF and Asp.NET web services, Oracle with new interfaces being built in React. We face directly with Sales, Trading, Trading Assistants and E-com Business Managers, therefore excellent communication and analytical skills are essential. Working as a senior developer in the Pricing team, you will work on migrating the pricing tools to new web-based technology while supporting existing tools. As part of Global Markets Risk and Pnl Technology and Pricing team is responsible for the integration of Quant Analytics into suite of UI tools as well as grid-based pricing services for FX Options Desk, externally to E-com portals and Multi-dealer platforms. This role offers hybrid working 50% and is inside IR35 Umbrella Adlam Consulting operates as an Employment Agency & an Employment Business Applicants must be eligible to work in the specified location
Problem Manager - RCA/ITIL/ITSM A highly secure and mission-critical organisation is seeking an exceptional Problem Manager to ensure the seamless operation of essential IT systems. This role is of paramount importance, requiring a strategic and analytical mind to identify, analyse, and eliminate the root causes of IT disruptions. The Problem Manager will play a vital role in safeguarding critical infrastructure, preventing incidents before they occur and ensuring lasting resolutions to recurring issues. Operating within a complex and high-security environment, the Problem Manager will oversee the full life cycle of IT problems, conducting in-depth investigations, performing Root Cause Analysis, and implementing preventive measures. This position demands expertise in ITIL best practices, particularly in Problem, Incident, and Change Management, as well as strong IT Service Management tooling experience. The ideal candidate will have noteable experience in Problem Management within a large-scale operational environment. Familiarity with technologies such as Flink, Kafka, Microservices, Kubernetes, and Elasticsearch, will be highly beneficial. Certifications such as ITIL Foundation and Prince2 Practitioner are desirable. This is a rare opportunity to take on a role of significant responsibility, shaping the resilience and efficiency of critical IT systems. Interviews being arranged now.
07/02/2025
Project-based
Problem Manager - RCA/ITIL/ITSM A highly secure and mission-critical organisation is seeking an exceptional Problem Manager to ensure the seamless operation of essential IT systems. This role is of paramount importance, requiring a strategic and analytical mind to identify, analyse, and eliminate the root causes of IT disruptions. The Problem Manager will play a vital role in safeguarding critical infrastructure, preventing incidents before they occur and ensuring lasting resolutions to recurring issues. Operating within a complex and high-security environment, the Problem Manager will oversee the full life cycle of IT problems, conducting in-depth investigations, performing Root Cause Analysis, and implementing preventive measures. This position demands expertise in ITIL best practices, particularly in Problem, Incident, and Change Management, as well as strong IT Service Management tooling experience. The ideal candidate will have noteable experience in Problem Management within a large-scale operational environment. Familiarity with technologies such as Flink, Kafka, Microservices, Kubernetes, and Elasticsearch, will be highly beneficial. Certifications such as ITIL Foundation and Prince2 Practitioner are desirable. This is a rare opportunity to take on a role of significant responsibility, shaping the resilience and efficiency of critical IT systems. Interviews being arranged now.
Delivery Surveyor/Senior Delivery Surveyor - Rail consultancy - St Helens - to £42,000 My Engineering and Consultancy client who specialise within Rail have multiple roles at all levels for Delivery Managers with a passion for delivering innovative and value-driven solutions for a wide range of rail infrastructure projects across the UK. As a Delivery Surveyor you will have experience of processing Network Rail deliverables and have the ability to produce topographical data reports, point cloud data etc. You will be responsible for collecting precise survey data using advanced equipment and techniques to analyse and interpret this data to provide insights for project planning and execution, process raw survey data to produce deliverables such as 3D models, CAD drawings, and detailed survey reports and draft comprehensive Survey Drawings and Reports that clearly communicate findings and recommendations to clients and project teams. You will ideally have some of the following processing tasks:- Survey Data Post Processing/LOD200 Digitisation, CAD model drafting/Survey Control Network Adjustments & Transformations/Static Cloud Registration and Kinematic Cloud Registration/Structure & Platform Gauging Clearance Surveys/Static GNSS Post Processing/VRS RTK GNSS Processing/OHLE Heights & Staggers/Earthwork Volumes & Sections/Measured Building Floor Plans & Elevations AND be competence in using some of the following software packages:- N4ce (Applications in CADD)/AutoCAD & Microstation/Excel & Word/Trimble Realworks (Business Centre)/Gedo Scan Office/Star*Net and ideally have membership of RICS/CICES or working towards Chartered Status. In addition you will be proficient in the selection and operation of various survey equipment such as Total Station, Point Cloud Scanning, GPS, Laser Sweep etc and understand various survey methods, including mobile mapping, drone surveys, static scanning, and LiDAR and have the ability to understand and apply RICS and Network Rail surveying standards in practice. This is a superb opportunity to join a unique and fast-growing business at an exciting time for the industry where you will have a great work-life balance (operate a flexible working policy, which includes options for hybrid working and flexible start and finish times), excellent prospects for career advancement, professional development (ongoing training, skill development etc), and exposure to a wide range of surveying challenges plus other amazing benefits. The salaries vary upto £42,000 (DOE) and are commutable from Warrington, ST Helens, Wigan, Newton-le-Willows, Bolton, Skelmersdale, Widnes, Runcorn Liverpool, Salford, Manchester, North West Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
07/02/2025
Full time
Delivery Surveyor/Senior Delivery Surveyor - Rail consultancy - St Helens - to £42,000 My Engineering and Consultancy client who specialise within Rail have multiple roles at all levels for Delivery Managers with a passion for delivering innovative and value-driven solutions for a wide range of rail infrastructure projects across the UK. As a Delivery Surveyor you will have experience of processing Network Rail deliverables and have the ability to produce topographical data reports, point cloud data etc. You will be responsible for collecting precise survey data using advanced equipment and techniques to analyse and interpret this data to provide insights for project planning and execution, process raw survey data to produce deliverables such as 3D models, CAD drawings, and detailed survey reports and draft comprehensive Survey Drawings and Reports that clearly communicate findings and recommendations to clients and project teams. You will ideally have some of the following processing tasks:- Survey Data Post Processing/LOD200 Digitisation, CAD model drafting/Survey Control Network Adjustments & Transformations/Static Cloud Registration and Kinematic Cloud Registration/Structure & Platform Gauging Clearance Surveys/Static GNSS Post Processing/VRS RTK GNSS Processing/OHLE Heights & Staggers/Earthwork Volumes & Sections/Measured Building Floor Plans & Elevations AND be competence in using some of the following software packages:- N4ce (Applications in CADD)/AutoCAD & Microstation/Excel & Word/Trimble Realworks (Business Centre)/Gedo Scan Office/Star*Net and ideally have membership of RICS/CICES or working towards Chartered Status. In addition you will be proficient in the selection and operation of various survey equipment such as Total Station, Point Cloud Scanning, GPS, Laser Sweep etc and understand various survey methods, including mobile mapping, drone surveys, static scanning, and LiDAR and have the ability to understand and apply RICS and Network Rail surveying standards in practice. This is a superb opportunity to join a unique and fast-growing business at an exciting time for the industry where you will have a great work-life balance (operate a flexible working policy, which includes options for hybrid working and flexible start and finish times), excellent prospects for career advancement, professional development (ongoing training, skill development etc), and exposure to a wide range of surveying challenges plus other amazing benefits. The salaries vary upto £42,000 (DOE) and are commutable from Warrington, ST Helens, Wigan, Newton-le-Willows, Bolton, Skelmersdale, Widnes, Runcorn Liverpool, Salford, Manchester, North West Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Commercial Manager Permanent role Location - Watford or Southwark Salary - £80,000 - £90,000 per annum Hybrid - 3 days in office, 2 working from home My client are a construction and facilities company and they are now looking for a Commercial Manager to join their team, you will be leading commercial activities across London, Essex and Kent. Your responsibilities in the role Actively participate in the implementation of project commercial start up procedures across the region Line management of the regional commercial team. Ensure that materials and off site services are procured in an efficient manner with capable organisations in accordance with company procurement policy and ensure appropriate records are kept Prepare the basis of work package contents sheets and ensure the project team contribute and complete their relevant sections. Ensure inclusive invitations to tender are prepared and full tender evaluations are completed. Make recommendations to award, all in accordance with the company procurement process. Work with supply chain to promote and measure continuous improvement in terms of cost, quality and learning of all parties Maximise cash flow through timely preparation of valuations, submission of invoices and receipt of payment Manage prompt preparation and settlement of final accounts, including variations, claims and disputes Develop a strategy for concluding client negotiations Review plant and equipment schedules to ensure efficiency of use Produce accurate and timely CVR reports and forecasts and contribute toward the setting of financial targets Identify early project risks and opportunities and ensure that they are managed Skills and Experience Formal qualification in quantity surveying or commercial management Previous experience managing commercial activities across multiple infrastructure projects at any one time Experience working on NEC contracts is essential Chartered or working towards chartership is advantageous Further details are provided upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
07/02/2025
Full time
Commercial Manager Permanent role Location - Watford or Southwark Salary - £80,000 - £90,000 per annum Hybrid - 3 days in office, 2 working from home My client are a construction and facilities company and they are now looking for a Commercial Manager to join their team, you will be leading commercial activities across London, Essex and Kent. Your responsibilities in the role Actively participate in the implementation of project commercial start up procedures across the region Line management of the regional commercial team. Ensure that materials and off site services are procured in an efficient manner with capable organisations in accordance with company procurement policy and ensure appropriate records are kept Prepare the basis of work package contents sheets and ensure the project team contribute and complete their relevant sections. Ensure inclusive invitations to tender are prepared and full tender evaluations are completed. Make recommendations to award, all in accordance with the company procurement process. Work with supply chain to promote and measure continuous improvement in terms of cost, quality and learning of all parties Maximise cash flow through timely preparation of valuations, submission of invoices and receipt of payment Manage prompt preparation and settlement of final accounts, including variations, claims and disputes Develop a strategy for concluding client negotiations Review plant and equipment schedules to ensure efficiency of use Produce accurate and timely CVR reports and forecasts and contribute toward the setting of financial targets Identify early project risks and opportunities and ensure that they are managed Skills and Experience Formal qualification in quantity surveying or commercial management Previous experience managing commercial activities across multiple infrastructure projects at any one time Experience working on NEC contracts is essential Chartered or working towards chartership is advantageous Further details are provided upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
07/02/2025
Full time
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
06/02/2025
Full time
NO SPONSORSHIP Hands on Manager, IT Governance-Scrum They need to have managed Scrum masters. They are going to be managing about 7-8 direct reports. There is currently a team of 15 and 10 outsourced resources. Communication skills & image is everything Degrees & certifications are definitely a must LOCATION: CHICAGO, IL or DALLAS, TX Hybrid 3 days onsite SELLING POINTS: Agile transformation across the enterprise people management agile scrum masters create governance structure to monitor performance building agile teams implementing agile specific metrics and KPIs scaled AGILE (SAFe) XP Kanban Crystal FDD Jira basic understanding of IT infrastructure and IT system design software development scrum master certified PMP certified preferred This role requires previous people management and team leadership experience. This role provides management and leadership and will drive the team to teach, mentor and advise teams, product owners, business stakeholders on agile practices and design strategies for delivery teams to improve and mature their use of Agile principles and practices. Responsibilities: Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work. Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider Hold Scrum masters accountable to their roles and responsibilities and create a governance structure to monitor performance. Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business. Be responsible for maturing Agile teams/squads. Provide support to the Product Owner and Delivery Team, and lead by example. Participate in and lead discussions, decision making, and conflict resolution. Drive a trusting and safe environment where problems can be raised and resolved. Be responsible for identification and mitigation of project risks Participate in and lead regular assessments of Agile Maturity and use the results to guide teams to improved performance Drive internal and external communication, improving transparency, and information radiation Qualifications: [Required] Understands Agile values and principles and can guide and coach teams, and the organization on how to use Agile/Scrum practices [Required] Experience with agile transformations, building Agile teams and implementing Agile [Required] Experience with setting and implementing Agile specific metrics and KPI's [Required] Previous experience leading scrum masters and driving career development of direct reports [Required] Experience being on multiple Scrum teams in a variety of different contexts (diverse team sizes, organizations, cultures, co-located vs. distributed, etc.) [Required] Direct experience working with Scaled Agile (SAFe) organizations [Required] Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. [Required] Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc. [Required] The proven ability to be self-motivated and a self-starter [Required] Ability to work under minimal supervision [Required] Exceptional written and verbal communication skills [Required] Strong servant leader mindset [Required] Assist with response to regulatory audits regarding process flows [Required] Experience in release planning and coordination at scale [Required] Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities [Required] Ability to review large amounts of data and analyze, spot trends and provide analysis and insights [Required] Experience consolidating data from multiple data sources Technical Skills: Experience with Agile PLM tools like JIRA, Portfolio for JIRA Proven ability to work with toolsets including, but not limited to Jira, MS Project, Microsoft Excel and PowerPoint Basic understanding of IT infrastructure and IT systems design Familiarity within a ticketing system such as ServiceNow Education and/or Experience: Bachelor's degree in information technology or 7+ years equivalent work experience Advanced knowledge of Agile/Scrum principles and practices Hands on experience in leading and managing agile teams Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices 5+ years of experience with JIRA Ability to anticipate issues based on experience to help the team avoid or resolve the issues
Job Title: VMWare Engineer - NFV - RedHat - Telco Location: Paddington/Reading - When required Salary/Rate: Up to £600 a day Inside IR35 Start Date: February Job Type: 6 month contract (with scope to extend) Company Introduction We are looking for an experienced VMWare Engineer to join our client in the Telecommunication industry. You will partner with In-Life Operations to automate and build out products to meet the strategies and prioritised road maps for core infrastructure on which the businesses run. As part of the product engineering team in Telco Cloud you will help the organisation to move towards a more product-focused approach. You will work with our technical and highly dynamic teams to drive an out sized impact on software engineering. Required Skills/Experience VMware - VIO, vSphere 7, vSAN, NSX-T, Tanzu TKG-M and vROPS Networking - Network Routers & Switches Cloud Technologies - Redhat for cloud & OpenShift (any version of Redhat is fine). Linux - Opensource RedHat experecine (RedHat for Cloud) Containers - Kubernetes Understanding of how a current estate to a new network Netowkr Security experecine working with Routers, Switches and ORAN Strong understanding of the Telecoms Security Act (TSA) to ensure full TSA compliance. Must be able to understand how something is implemented and what parameters there are. Be comfortable challenging tenants about the application and understand what they need compared to what they are asking for. Be able to perform the full design of the Application as well as the implementation for it. Act as 3rd Line Support when needed and be able to carry out life cycle events. Job Responsibilities/Objectives Partner with the organisation's customers (engineering teams), to better understand their requirements, problems and work together to deliver needed solutions in the best manner and aligned to IaaS patterns, security and networking principals. Reinforce consistency and coherence across all designs and identify areas for improvements. Develop solutions which will evolve with the business direction. Work with the automation and build teams to develop automation and create the automated BAU change catalogue. Ensure that delivers can not only be built through automation but scales and flexes inline. Build and maintain documentation for the design that enables teams to use the design repeatably. Schedule automated changes into the In Life Operations team working to the companies' objectives, scenario prioritisation, and customer requirements. Partner with other product managers and engineering teams to create cohesive strategies and roadmaps across organisational boundaries. Foster an environment that is customer-focused, data-driven, and hypothesis/experimentation based. Own the engagement with our Telco Cloud internal partners. Help evolve the automated Cloud management discipline and practices within Telco Cloud. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
06/02/2025
Project-based
Job Title: VMWare Engineer - NFV - RedHat - Telco Location: Paddington/Reading - When required Salary/Rate: Up to £600 a day Inside IR35 Start Date: February Job Type: 6 month contract (with scope to extend) Company Introduction We are looking for an experienced VMWare Engineer to join our client in the Telecommunication industry. You will partner with In-Life Operations to automate and build out products to meet the strategies and prioritised road maps for core infrastructure on which the businesses run. As part of the product engineering team in Telco Cloud you will help the organisation to move towards a more product-focused approach. You will work with our technical and highly dynamic teams to drive an out sized impact on software engineering. Required Skills/Experience VMware - VIO, vSphere 7, vSAN, NSX-T, Tanzu TKG-M and vROPS Networking - Network Routers & Switches Cloud Technologies - Redhat for cloud & OpenShift (any version of Redhat is fine). Linux - Opensource RedHat experecine (RedHat for Cloud) Containers - Kubernetes Understanding of how a current estate to a new network Netowkr Security experecine working with Routers, Switches and ORAN Strong understanding of the Telecoms Security Act (TSA) to ensure full TSA compliance. Must be able to understand how something is implemented and what parameters there are. Be comfortable challenging tenants about the application and understand what they need compared to what they are asking for. Be able to perform the full design of the Application as well as the implementation for it. Act as 3rd Line Support when needed and be able to carry out life cycle events. Job Responsibilities/Objectives Partner with the organisation's customers (engineering teams), to better understand their requirements, problems and work together to deliver needed solutions in the best manner and aligned to IaaS patterns, security and networking principals. Reinforce consistency and coherence across all designs and identify areas for improvements. Develop solutions which will evolve with the business direction. Work with the automation and build teams to develop automation and create the automated BAU change catalogue. Ensure that delivers can not only be built through automation but scales and flexes inline. Build and maintain documentation for the design that enables teams to use the design repeatably. Schedule automated changes into the In Life Operations team working to the companies' objectives, scenario prioritisation, and customer requirements. Partner with other product managers and engineering teams to create cohesive strategies and roadmaps across organisational boundaries. Foster an environment that is customer-focused, data-driven, and hypothesis/experimentation based. Own the engagement with our Telco Cloud internal partners. Help evolve the automated Cloud management discipline and practices within Telco Cloud. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Enterprise Solution Architect - Bracknell (Hybrid) to £65K basic + lease Car option + Pension + other great benefits Our client a truly global brand are seeking an Enterprise Solution Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the application & technology portfolio. Qualifications, skills and experience: Required This is an important role within the organisation's transition so demonstrated success in a similar role is essential. That will include: The definition and adoption of the target architecture. Solid knowledge and understanding of digital technologies and transformation. The implementation of good governance processes. Demonstrated ability to understand business drivers and to work closely with the business to understand their strategy and translate that into an IT environment. The ability to communicate at all levels of the organisation, to present a coherent proposition and to listen and understand the needs of others. The ability to think and plan strategically and to deliver tactically. Demonstrated ability to work well with colleagues at all levels. Ability to take ownership over digital transformations with the best guarantee on creating business value, no matter the technological and structural context. You also can act to improve existing processes to achieve better efficiency, effectiveness, and value creation. Design/document business processes end to end. Analyse & improve business processes to industry best practice. Strong analytical and critical thinking skills to identify performance gaps and root cause. Clarity of thinking, clarity in communication - ability to present technical concepts to non-technical audiences for understanding and decision making. Desirable Demonstrable experience in an organisation which sells and distributes manufactured goods. Main Responsibilities : Analysis of the application and service portfolio & prepare/propose roadmaps that will be part of the tactical/strategical roadmap of the IT development. Support the business units to realise their strategies & requirements into a sustainable architecture in line with the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for process improvement requests. Help define business requirements for new initiatives and gather current business requirements and user perspective for process improvement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools and applications. Define & maintain L0-L3 process flows working with the business process owners. Foster innovation and bring technical improvements and opportunities to the business. Collaborate with other parts of the IT organisation to manage out non-compliant applications and infrastructure over time to reduce costs. You will collaborate closely with program managers & project leaders of the various digital transformation initiatives. Other related tasks as may be assigned from time to time. Enterprise Solution Architect - Bracknell
06/02/2025
Full time
Enterprise Solution Architect - Bracknell (Hybrid) to £65K basic + lease Car option + Pension + other great benefits Our client a truly global brand are seeking an Enterprise Solution Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the application & technology portfolio. Qualifications, skills and experience: Required This is an important role within the organisation's transition so demonstrated success in a similar role is essential. That will include: The definition and adoption of the target architecture. Solid knowledge and understanding of digital technologies and transformation. The implementation of good governance processes. Demonstrated ability to understand business drivers and to work closely with the business to understand their strategy and translate that into an IT environment. The ability to communicate at all levels of the organisation, to present a coherent proposition and to listen and understand the needs of others. The ability to think and plan strategically and to deliver tactically. Demonstrated ability to work well with colleagues at all levels. Ability to take ownership over digital transformations with the best guarantee on creating business value, no matter the technological and structural context. You also can act to improve existing processes to achieve better efficiency, effectiveness, and value creation. Design/document business processes end to end. Analyse & improve business processes to industry best practice. Strong analytical and critical thinking skills to identify performance gaps and root cause. Clarity of thinking, clarity in communication - ability to present technical concepts to non-technical audiences for understanding and decision making. Desirable Demonstrable experience in an organisation which sells and distributes manufactured goods. Main Responsibilities : Analysis of the application and service portfolio & prepare/propose roadmaps that will be part of the tactical/strategical roadmap of the IT development. Support the business units to realise their strategies & requirements into a sustainable architecture in line with the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for process improvement requests. Help define business requirements for new initiatives and gather current business requirements and user perspective for process improvement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools and applications. Define & maintain L0-L3 process flows working with the business process owners. Foster innovation and bring technical improvements and opportunities to the business. Collaborate with other parts of the IT organisation to manage out non-compliant applications and infrastructure over time to reduce costs. You will collaborate closely with program managers & project leaders of the various digital transformation initiatives. Other related tasks as may be assigned from time to time. Enterprise Solution Architect - Bracknell
An experienced infrastructure team are recruiting a principal go to tech lead SME to mentor an existing engineering team and support the Cloud Infrastructure Manager with strategy and MSP assurance. Following skills and experience required:- 6+ years Cloud Enterprise Infrastructure experience ideally Azure SME Ability to exploit our clients future Enterprise Cloud environment Awareness of different tech and have the gravitas to challenge 3rd party managed services Be a tech influencer and work with the strategy team to shape the future corporate tech roadmap Previous experience of facing off to Cloud MSP teams Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) AZ Fundamentals etc. Nice to haves: Awareness of Commercial and Enterprise Cloud level strategies Solution Architecture exposure Storage Capacity Planning Best practice M365 Cisco Networking & Security Umbrella/ISE etc. Cyber Essentials ISO Best practice ITIL Change experience Legal or law firm background but not mandatory More information on application.
06/02/2025
Full time
An experienced infrastructure team are recruiting a principal go to tech lead SME to mentor an existing engineering team and support the Cloud Infrastructure Manager with strategy and MSP assurance. Following skills and experience required:- 6+ years Cloud Enterprise Infrastructure experience ideally Azure SME Ability to exploit our clients future Enterprise Cloud environment Awareness of different tech and have the gravitas to challenge 3rd party managed services Be a tech influencer and work with the strategy team to shape the future corporate tech roadmap Previous experience of facing off to Cloud MSP teams Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) AZ Fundamentals etc. Nice to haves: Awareness of Commercial and Enterprise Cloud level strategies Solution Architecture exposure Storage Capacity Planning Best practice M365 Cisco Networking & Security Umbrella/ISE etc. Cyber Essentials ISO Best practice ITIL Change experience Legal or law firm background but not mandatory More information on application.
Large city centre based Law Firm recruiting an experienced Cloud (Azure) Infrastructure Manager to manage, drive and exploit an existing Enterprise Cloud infrastructure. Following skills and experience required:- Previous Cloud Enterprise Infrastructure Management experience Technical gravitas to challenge (cloud infrastructure & ops) Strong leadership Cloud budget management £5m+ and cost reduction management experience Commercial and Strategic savvy 3rd Party Assurance Planning Previous enterprise level MS Azure Cloud infrastructure environment management experience. Nice to haves: Solid previous infrastructure tech background (ability to talk the talk) M365 Cisco Cyber Essentials (ISO) ITIL AZ certifications Legal or law firm background but not mandatory More information on application.
06/02/2025
Full time
Large city centre based Law Firm recruiting an experienced Cloud (Azure) Infrastructure Manager to manage, drive and exploit an existing Enterprise Cloud infrastructure. Following skills and experience required:- Previous Cloud Enterprise Infrastructure Management experience Technical gravitas to challenge (cloud infrastructure & ops) Strong leadership Cloud budget management £5m+ and cost reduction management experience Commercial and Strategic savvy 3rd Party Assurance Planning Previous enterprise level MS Azure Cloud infrastructure environment management experience. Nice to haves: Solid previous infrastructure tech background (ability to talk the talk) M365 Cisco Cyber Essentials (ISO) ITIL AZ certifications Legal or law firm background but not mandatory More information on application.
Large city centre based Law Firm recruiting an experienced Cloud (Azure) Infrastructure Manager to manage, drive and exploit an existing Enterprise Cloud infrastructure. Following skills and experience required:- Previous Cloud Enterprise Infrastructure Management experience Technical gravitas to challenge (cloud infrastructure & ops) Strong leadership Cloud budget management £5m+ and cost reduction management experience Commercial and Strategic savvy 3rd Party Assurance Planning Previous enterprise level MS Azure Cloud infrastructure environment management experience. Nice to haves: Solid previous infrastructure tech background (ability to talk the talk) M365 Cisco Cyber Essentials (ISO) ITIL AZ certifications Legal or law firm background but not mandatory More information on application.
06/02/2025
Full time
Large city centre based Law Firm recruiting an experienced Cloud (Azure) Infrastructure Manager to manage, drive and exploit an existing Enterprise Cloud infrastructure. Following skills and experience required:- Previous Cloud Enterprise Infrastructure Management experience Technical gravitas to challenge (cloud infrastructure & ops) Strong leadership Cloud budget management £5m+ and cost reduction management experience Commercial and Strategic savvy 3rd Party Assurance Planning Previous enterprise level MS Azure Cloud infrastructure environment management experience. Nice to haves: Solid previous infrastructure tech background (ability to talk the talk) M365 Cisco Cyber Essentials (ISO) ITIL AZ certifications Legal or law firm background but not mandatory More information on application.
English Senior SAP Basis Engineer Start Date: 01/03/2025 Contract Length: 3 Month Contract Location/Remote Working: Fully Remote Pay Rate: 400 - 460 CHF Per Day Summary Trust in SODA is collaborating with a global pharmaceutical company who are seeking a Senior SAP Basis Engineer. The ideal candidate will be responsible for the administration, configuration, and optimization of SAP systems to ensure their performance, security, and reliability. This role is pivotal in driving system improvements, collaborating with cross functional teams, and supporting strategic initiatives to align IT systems with business needs. Essentials Based within Europe. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in SAP Basis administration. Strong knowledge of SAP architecture, including hands on experience with S/4HANA, ECC, and SAP BW. Experience with SAP migrations and upgrades, including those in cloud Experience with SAP migrations and upgrades, including those in cloud environments (Azure). Expertise in database administration (HANA, Oracle, or SQL) Strong understanding of SAP security concepts and role based access control-based access control. Experience with system monitoring tools such as SAP Solution Manager, SAP EarlyWatch Alerts, and EarlyWatch Alerts, and System monitoring. Excellent analytical and troubleshooting skills, with attention to detail. Experience with Agile. Familiarity with ITIL framework and processes. Certification in SAP Basis or HANA administration is a plus. Key Responsibilities Administer and maintain SAP systems, including S/4HANA, ECC, BW, Solution Manager, and associated components. Perform installations, upgrades, patches, and migrations of SAP systems in on premise and cloud environments (Azure). Monitor system performance, troubleshoot critical incidents and problems, and implement performance tuning to ensure system stability and reliability. Support disaster recovery and backup procedures for SAP landscapes. Collaborate with development, functional, and infrastructure teams to support system enhancements, new implementations, and ongoing maintenance. Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability. Coordination/Planning of Upgrades and Projects Drive continuous improvement initiatives by identifying and implementing system optimizations and automation opportunities. Prepare and maintain technical documentation for SAP systems and processes. Ensure compliance standards and policies, and security best practices. Technology scouting and run proof of concepts/Propose new solutions, liaise with vendors, and define global IT infrastructure standards in SAP Landscape Provide mentorship and technical guidance to junior team members when needed. Senior SAP Basis Engineer Startdatum: 01.03.2025 Vertragsdauer: 3-Monats-Vertrag Standort/Fernarbeit: Vollständig remote Lohn: 400 - 460 CHF pro Tag Zusammenfassung Trust in SODA arbeitet mit einem globalen Pharmaunternehmen zusammen, das einen Senior SAP Basis Engineer. Der ideale Kandidat ist für die Administration, Konfiguration und Optimierung von SAP-Systemen verantwortlich, um deren Leistung, Sicherheit und Zuverlässigkeit sicherzustellen. Diese Rolle ist entscheidend für die Förderung von Systemverbesserungen, die Zusammenarbeit mit funktionsübergreifenden Teams und die Unterstützung strategischer Initiativen zur Ausrichtung der IT-Systeme auf die Geschäftsanforderungen. Grundausstattung Bachelor-Abschluss in Informatik, Informationstechnologie oder einem verwandten Bereich. Über 8 Jahre Erfahrung in der SAP-Basisadministration. Fundierte Kenntnisse der SAP-Architektur, einschließlich praktischer Erfahrung mit S/4HANA, ECC und SAP BW. Erfahrung mit SAP-Migrationen und -Upgrades, einschließlich in der Cloud. Erfahrung mit SAP-Migrationen und -Upgrades, einschließlich in Cloud-Umgebungen (Azure). Kenntnisse in der Datenbankadministration (HANA, Oracle oder SQL) Gute Kenntnisse der SAP-Sicherheitskonzepte und der rollenbasierten Zugriffskontrolle. Erfahrung mit Systemüberwachungstools wie SAP Solution Manager, SAP EarlyWatch Alerts und EarlyWatch Alerts sowie Systemüberwachung. Ausgezeichnete Analyse- und Fehlerbehebungsfähigkeiten mit Liebe zum Detail. Erfahrung mit Agile. Vertrautheit mit dem ITIL-Framework und den ITIL-Prozessen. Eine Zertifizierung in der SAP Basis- oder HANA-Administration ist von Vorteil. Hauptverantwortlichkeiten Verwalten und warten Sie SAP-Systeme, einschließlich S/4HANA, ECC, BW, Solution Manager und zugehörige Komponenten. Führen Sie Installationen, Upgrades, Patches und Migrationen von SAP-Systemen in lokalen und Cloud-Umgebungen (Azure) durch. Überwachen Sie die Systemleistung, beheben Sie kritische Vorfälle und Probleme und führen Sie Leistungsoptimierungen durch, um die Systemstabilität und -zuverlässigkeit sicherzustellen. Unterstützen Sie Disaster Recovery- und Backup-Verfahren für SAP-Landschaften. Arbeiten Sie mit Entwicklungs-, Funktions- und Infrastrukturteams zusammen, um Systemverbesserungen, Neuimplementierungen und laufende Wartung zu unterstützen. Überprüfen, interpretieren und reagieren Sie auf detaillierte Spezifikationen der Geschäftsanforderungen, um eine Übereinstimmung zwischen den Kundenerwartungen und der aktuellen oder zukünftigen IKT-Fähigkeit sicherzustellen. Koordination/Planung von Upgrades und Projekten Fördern Sie kontinuierliche Verbesserungsinitiativen, indem Sie Systemoptimierungen und Automatisierungsmöglichkeiten identifizieren und implementieren. Erstellen und pflegen Sie technische Dokumentationen für SAP-Systeme und -Prozesse. Stellen Sie die Einhaltung von Standards und Richtlinien sowie bewährten Sicherheitsmethoden sicher. Technologie-Scouting und Durchführung von Proof of Concepts/Vorschlagen neuer Lösungen, Zusammenarbeit mit Anbietern und Definieren globaler IT-Infrastrukturstandards in der SAP-Landschaft Stellen Sie bei Bedarf jüngeren Teammitgliedern Mentoring und technische Anleitung zur Verfügung.
06/02/2025
Project-based
English Senior SAP Basis Engineer Start Date: 01/03/2025 Contract Length: 3 Month Contract Location/Remote Working: Fully Remote Pay Rate: 400 - 460 CHF Per Day Summary Trust in SODA is collaborating with a global pharmaceutical company who are seeking a Senior SAP Basis Engineer. The ideal candidate will be responsible for the administration, configuration, and optimization of SAP systems to ensure their performance, security, and reliability. This role is pivotal in driving system improvements, collaborating with cross functional teams, and supporting strategic initiatives to align IT systems with business needs. Essentials Based within Europe. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in SAP Basis administration. Strong knowledge of SAP architecture, including hands on experience with S/4HANA, ECC, and SAP BW. Experience with SAP migrations and upgrades, including those in cloud Experience with SAP migrations and upgrades, including those in cloud environments (Azure). Expertise in database administration (HANA, Oracle, or SQL) Strong understanding of SAP security concepts and role based access control-based access control. Experience with system monitoring tools such as SAP Solution Manager, SAP EarlyWatch Alerts, and EarlyWatch Alerts, and System monitoring. Excellent analytical and troubleshooting skills, with attention to detail. Experience with Agile. Familiarity with ITIL framework and processes. Certification in SAP Basis or HANA administration is a plus. Key Responsibilities Administer and maintain SAP systems, including S/4HANA, ECC, BW, Solution Manager, and associated components. Perform installations, upgrades, patches, and migrations of SAP systems in on premise and cloud environments (Azure). Monitor system performance, troubleshoot critical incidents and problems, and implement performance tuning to ensure system stability and reliability. Support disaster recovery and backup procedures for SAP landscapes. Collaborate with development, functional, and infrastructure teams to support system enhancements, new implementations, and ongoing maintenance. Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability. Coordination/Planning of Upgrades and Projects Drive continuous improvement initiatives by identifying and implementing system optimizations and automation opportunities. Prepare and maintain technical documentation for SAP systems and processes. Ensure compliance standards and policies, and security best practices. Technology scouting and run proof of concepts/Propose new solutions, liaise with vendors, and define global IT infrastructure standards in SAP Landscape Provide mentorship and technical guidance to junior team members when needed. Senior SAP Basis Engineer Startdatum: 01.03.2025 Vertragsdauer: 3-Monats-Vertrag Standort/Fernarbeit: Vollständig remote Lohn: 400 - 460 CHF pro Tag Zusammenfassung Trust in SODA arbeitet mit einem globalen Pharmaunternehmen zusammen, das einen Senior SAP Basis Engineer. Der ideale Kandidat ist für die Administration, Konfiguration und Optimierung von SAP-Systemen verantwortlich, um deren Leistung, Sicherheit und Zuverlässigkeit sicherzustellen. Diese Rolle ist entscheidend für die Förderung von Systemverbesserungen, die Zusammenarbeit mit funktionsübergreifenden Teams und die Unterstützung strategischer Initiativen zur Ausrichtung der IT-Systeme auf die Geschäftsanforderungen. Grundausstattung Bachelor-Abschluss in Informatik, Informationstechnologie oder einem verwandten Bereich. Über 8 Jahre Erfahrung in der SAP-Basisadministration. Fundierte Kenntnisse der SAP-Architektur, einschließlich praktischer Erfahrung mit S/4HANA, ECC und SAP BW. Erfahrung mit SAP-Migrationen und -Upgrades, einschließlich in der Cloud. Erfahrung mit SAP-Migrationen und -Upgrades, einschließlich in Cloud-Umgebungen (Azure). Kenntnisse in der Datenbankadministration (HANA, Oracle oder SQL) Gute Kenntnisse der SAP-Sicherheitskonzepte und der rollenbasierten Zugriffskontrolle. Erfahrung mit Systemüberwachungstools wie SAP Solution Manager, SAP EarlyWatch Alerts und EarlyWatch Alerts sowie Systemüberwachung. Ausgezeichnete Analyse- und Fehlerbehebungsfähigkeiten mit Liebe zum Detail. Erfahrung mit Agile. Vertrautheit mit dem ITIL-Framework und den ITIL-Prozessen. Eine Zertifizierung in der SAP Basis- oder HANA-Administration ist von Vorteil. Hauptverantwortlichkeiten Verwalten und warten Sie SAP-Systeme, einschließlich S/4HANA, ECC, BW, Solution Manager und zugehörige Komponenten. Führen Sie Installationen, Upgrades, Patches und Migrationen von SAP-Systemen in lokalen und Cloud-Umgebungen (Azure) durch. Überwachen Sie die Systemleistung, beheben Sie kritische Vorfälle und Probleme und führen Sie Leistungsoptimierungen durch, um die Systemstabilität und -zuverlässigkeit sicherzustellen. Unterstützen Sie Disaster Recovery- und Backup-Verfahren für SAP-Landschaften. Arbeiten Sie mit Entwicklungs-, Funktions- und Infrastrukturteams zusammen, um Systemverbesserungen, Neuimplementierungen und laufende Wartung zu unterstützen. Überprüfen, interpretieren und reagieren Sie auf detaillierte Spezifikationen der Geschäftsanforderungen, um eine Übereinstimmung zwischen den Kundenerwartungen und der aktuellen oder zukünftigen IKT-Fähigkeit sicherzustellen. Koordination/Planung von Upgrades und Projekten Fördern Sie kontinuierliche Verbesserungsinitiativen, indem Sie Systemoptimierungen und Automatisierungsmöglichkeiten identifizieren und implementieren. Erstellen und pflegen Sie technische Dokumentationen für SAP-Systeme und -Prozesse. Stellen Sie die Einhaltung von Standards und Richtlinien sowie bewährten Sicherheitsmethoden sicher. Technologie-Scouting und Durchführung von Proof of Concepts/Vorschlagen neuer Lösungen, Zusammenarbeit mit Anbietern und Definieren globaler IT-Infrastrukturstandards in der SAP-Landschaft Stellen Sie bei Bedarf jüngeren Teammitgliedern Mentoring und technische Anleitung zur Verfügung.
We are seeking an experienced and proactive Operational Technology (OT) Manager to lead the oversight, management, and improvement of our operational technology systems in a high-performance food manufacturing environment. Client Details Leading FMCG company Description Implement strategies to enhance the resilience and reliability of all operational technology systems, ensuring high uptime. Conduct regular risk assessments to identify vulnerabilities and establish redundancy plans to mitigate potential system failures. Monitor and proactively address performance issues to minimize disruption to production activities. Act as a trusted advisor within the SLT, contributing insights on the impact of changes and decisions on OT systems. Facilitate collaboration across enterprise IT, cybersecurity, helpdesk, production, and maintenance teams to ensure a coordinated approach to OT management. Participate in site-wide strategic planning, ensuring all changes, projects, and innovations consider OT requirements and dependencies. Manage relationships with multiple OT vendors, ensuring alignment with site objectives and SLAs. Foster a collaborative environment to ensure seamless integration and performance across technologies and vendors. Drive the growth and development of team members, providing mentorship, technical training, and resources to enhance their technical and non-technical skills. Promote knowledge sharing and a culture of continuous learning within and beyond the OT team. Lead OT-related projects, including system upgrades, new technology rollouts, and infrastructure improvements. Ensure changes on-site are effectively planned, communicated, and implemented, with all OT and relevant enterprise technology vendors informed and aligned. Conduct regular tabletop exercises for disaster recovery and business continuity to assess system readiness. Must has experience in the manufacturing industry. Profile The successful candidate will act as a key member of the Senior Leadership Team (SLT), ensuring alignment on strategic decisions and incorporating OT considerations into site operations and projects. Strong communication, facilitation, and organizational skills are essential to managing multiple vendors, fostering collaboration between teams, and ensuring changes are effectively communicated and implemented to maximize uptime and system resilience. Job Offer Salary £60 - £65K + Bens Car Scheme Pension Healthcare
06/02/2025
Full time
We are seeking an experienced and proactive Operational Technology (OT) Manager to lead the oversight, management, and improvement of our operational technology systems in a high-performance food manufacturing environment. Client Details Leading FMCG company Description Implement strategies to enhance the resilience and reliability of all operational technology systems, ensuring high uptime. Conduct regular risk assessments to identify vulnerabilities and establish redundancy plans to mitigate potential system failures. Monitor and proactively address performance issues to minimize disruption to production activities. Act as a trusted advisor within the SLT, contributing insights on the impact of changes and decisions on OT systems. Facilitate collaboration across enterprise IT, cybersecurity, helpdesk, production, and maintenance teams to ensure a coordinated approach to OT management. Participate in site-wide strategic planning, ensuring all changes, projects, and innovations consider OT requirements and dependencies. Manage relationships with multiple OT vendors, ensuring alignment with site objectives and SLAs. Foster a collaborative environment to ensure seamless integration and performance across technologies and vendors. Drive the growth and development of team members, providing mentorship, technical training, and resources to enhance their technical and non-technical skills. Promote knowledge sharing and a culture of continuous learning within and beyond the OT team. Lead OT-related projects, including system upgrades, new technology rollouts, and infrastructure improvements. Ensure changes on-site are effectively planned, communicated, and implemented, with all OT and relevant enterprise technology vendors informed and aligned. Conduct regular tabletop exercises for disaster recovery and business continuity to assess system readiness. Must has experience in the manufacturing industry. Profile The successful candidate will act as a key member of the Senior Leadership Team (SLT), ensuring alignment on strategic decisions and incorporating OT considerations into site operations and projects. Strong communication, facilitation, and organizational skills are essential to managing multiple vendors, fostering collaboration between teams, and ensuring changes are effectively communicated and implemented to maximize uptime and system resilience. Job Offer Salary £60 - £65K + Bens Car Scheme Pension Healthcare