£43,001 - £47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Solutions Analyst to join their Technology team on a permanent basis. Job Purpose: The successful candidate will drive digital transformation and optimise technology systems. This role focuses on analysing existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. The Technology Analyst will work closely with cross-functional teams to ensure technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as a liaison between users and the IT team, ensuring that technical issues are resolved promptly. In order to apply, you must have the following skills and experience: Proven experience as a Technology Analyst, Systems Analyst, or similar role in IT, preferably within the public sector or social housing. Strong knowledge of IT systems and infrastructure, particularly housing management systems (eg MRI, Northgate, Civica, Aareon) and tenant management portal - desirable. Experience with system integration, requirements gathering, and documentation of technical solutions. Experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems. Strong understanding of IT systems, infrastructure, and software relevant to social housing operations (eg, housing management systems, tenant engagement platforms). Awareness of key cybersecurity principles and the ability to assess and mitigate risks within IT infrastructure. Identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities. The ability to understand and document current state, future state and complete a gap analysis. Meticulous in documenting processes, preparing reports, and analysing data. The ability to deliver training material to system users. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/07/2025
Full time
£43,001 - £47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Solutions Analyst to join their Technology team on a permanent basis. Job Purpose: The successful candidate will drive digital transformation and optimise technology systems. This role focuses on analysing existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. The Technology Analyst will work closely with cross-functional teams to ensure technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as a liaison between users and the IT team, ensuring that technical issues are resolved promptly. In order to apply, you must have the following skills and experience: Proven experience as a Technology Analyst, Systems Analyst, or similar role in IT, preferably within the public sector or social housing. Strong knowledge of IT systems and infrastructure, particularly housing management systems (eg MRI, Northgate, Civica, Aareon) and tenant management portal - desirable. Experience with system integration, requirements gathering, and documentation of technical solutions. Experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems. Strong understanding of IT systems, infrastructure, and software relevant to social housing operations (eg, housing management systems, tenant engagement platforms). Awareness of key cybersecurity principles and the ability to assess and mitigate risks within IT infrastructure. Identify emerging trends and innovations that have the potential to reshape services offered, continuously assessing how future technologies will drive business transformation and create new opportunities. The ability to understand and document current state, future state and complete a gap analysis. Meticulous in documenting processes, preparing reports, and analysing data. The ability to deliver training material to system users. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
ServiceNow Architect - Hybrid (UK wide) once/month & client travel - £70k + bonus We're after a sharp-thinking ServiceNow Developer/Architect who knows their stuff and isn't afraid to roll their sleeves up. You'll be joining a cracking team that's helping big-name clients sort out their digital transformation journeys - proper projects, not just tinkering round the edges. If you're someone who gets a buzz from solving tricky problems, building smart solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be the go-to person when it comes to shaping how ServiceNow fits into the bigger picture. That means working closely with clients to figure out what they need, mapping out where they want to go, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure everything runs like clockwork. Whether it's ITSM, ITOM, or the newer bits like GenAI and UI Builder, you'll know how to get the best out of it. You'll also be guiding the wider team - developers, consultants, project managers making sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work, spotting opportunities to automate, streamline, and improve the way they do things. You'll also get stuck into internal stuff - shaping new ideas, writing the odd whitepaper, maybe even helping win new work. What We're Looking For: We're after someone who's got the know how, or might be looking to step up into a fully fledged architecture role within ServiceNow and knows how to design solutions that actually work in the real world. You've probably got a few certifications under your belt (System Admin, Implementation Specialist, that sort of thing), and you're comfortable talking both tech and business. You'll have experience working across different parts of the platform, and you'll know how to tie it all together into something that delivers proper value. You're confident leading teams, working with clients, and making decisions that stick. It'd be great if you've worked in agile environments, used modelling tools like BPMN or UML, and have a decent handle on Scripting and integrations. But more than anything, we're looking for someone who's curious, collaborative, and up for a challenge. The Benefits: - Competitive salary + performance-based bonus - Flexible benefits tailored to your lifestyle - Mental health and wellbeing support - Opportunities to contribute beyond client work - think whitepapers, events, internal innovation Get in touch ASAP for consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/07/2025
Full time
ServiceNow Architect - Hybrid (UK wide) once/month & client travel - £70k + bonus We're after a sharp-thinking ServiceNow Developer/Architect who knows their stuff and isn't afraid to roll their sleeves up. You'll be joining a cracking team that's helping big-name clients sort out their digital transformation journeys - proper projects, not just tinkering round the edges. If you're someone who gets a buzz from solving tricky problems, building smart solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be the go-to person when it comes to shaping how ServiceNow fits into the bigger picture. That means working closely with clients to figure out what they need, mapping out where they want to go, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure everything runs like clockwork. Whether it's ITSM, ITOM, or the newer bits like GenAI and UI Builder, you'll know how to get the best out of it. You'll also be guiding the wider team - developers, consultants, project managers making sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work, spotting opportunities to automate, streamline, and improve the way they do things. You'll also get stuck into internal stuff - shaping new ideas, writing the odd whitepaper, maybe even helping win new work. What We're Looking For: We're after someone who's got the know how, or might be looking to step up into a fully fledged architecture role within ServiceNow and knows how to design solutions that actually work in the real world. You've probably got a few certifications under your belt (System Admin, Implementation Specialist, that sort of thing), and you're comfortable talking both tech and business. You'll have experience working across different parts of the platform, and you'll know how to tie it all together into something that delivers proper value. You're confident leading teams, working with clients, and making decisions that stick. It'd be great if you've worked in agile environments, used modelling tools like BPMN or UML, and have a decent handle on Scripting and integrations. But more than anything, we're looking for someone who's curious, collaborative, and up for a challenge. The Benefits: - Competitive salary + performance-based bonus - Flexible benefits tailored to your lifestyle - Mental health and wellbeing support - Opportunities to contribute beyond client work - think whitepapers, events, internal innovation Get in touch ASAP for consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Account Manager/Business Development - IT Services into P&C Insurance London (Hybrid) - £80,000-£120,000 base + Commission + Bonus (OTE £250K) Join a Global Leader Driving Digital Transformation in Insurance The Opportunity We're looking for a high-performing BD Executive with a proven track record of selling IT services/consulting solutions into the UK P&C insurance space. This is a hunter-focused, hands-on role -ideal for someone who thrives on building new relationships, tailoring complex tech solutions, and closing high-value deals with C-suite decision-makers. Key Responsibilities New Business Development: Proactively identify and target new clients across the UK P&C insurance ecosystem-including carriers, MGAs, and brokers. Solution-Based Selling: Engage senior stakeholders to uncover business challenges and present tailored IT solutions (eg, digital transformation, core platform modernisation, data/AI, systems integration). Full Sales Lifecycle Ownership: Lead deals from end to end-prospecting, qualifying, developing proposals, negotiating contracts, and closing. Client Engagement: Drive regular meetings (virtual and in-person) to build trust, identify new opportunities, and nurture long-term partnerships. What We're Looking For 5+ years' experience selling IT services or consulting solutions into the UK P&C insurance market Deep understanding of the UK insurance ecosystem , with strong networks across brokers, underwriters, insurers, and MGAs A true hunter mindset with a consultative sales approach and a track record of meeting/exceeding revenue targets Exceptional communication, negotiation, and stakeholder engagement skills-especially with C-level executives Strong business acumen and a passion for tech-led transformation in insurance Why Join? Be part of a high-growth, globally respected brand making strategic investments in the UK market Work closely with a collaborative, forward-thinking leadership team that values innovation and agility Access significant commission and bonus potential , with clear pathways for long-term career progression Shape your own success story within a scaling international business
17/07/2025
Full time
Account Manager/Business Development - IT Services into P&C Insurance London (Hybrid) - £80,000-£120,000 base + Commission + Bonus (OTE £250K) Join a Global Leader Driving Digital Transformation in Insurance The Opportunity We're looking for a high-performing BD Executive with a proven track record of selling IT services/consulting solutions into the UK P&C insurance space. This is a hunter-focused, hands-on role -ideal for someone who thrives on building new relationships, tailoring complex tech solutions, and closing high-value deals with C-suite decision-makers. Key Responsibilities New Business Development: Proactively identify and target new clients across the UK P&C insurance ecosystem-including carriers, MGAs, and brokers. Solution-Based Selling: Engage senior stakeholders to uncover business challenges and present tailored IT solutions (eg, digital transformation, core platform modernisation, data/AI, systems integration). Full Sales Lifecycle Ownership: Lead deals from end to end-prospecting, qualifying, developing proposals, negotiating contracts, and closing. Client Engagement: Drive regular meetings (virtual and in-person) to build trust, identify new opportunities, and nurture long-term partnerships. What We're Looking For 5+ years' experience selling IT services or consulting solutions into the UK P&C insurance market Deep understanding of the UK insurance ecosystem , with strong networks across brokers, underwriters, insurers, and MGAs A true hunter mindset with a consultative sales approach and a track record of meeting/exceeding revenue targets Exceptional communication, negotiation, and stakeholder engagement skills-especially with C-level executives Strong business acumen and a passion for tech-led transformation in insurance Why Join? Be part of a high-growth, globally respected brand making strategic investments in the UK market Work closely with a collaborative, forward-thinking leadership team that values innovation and agility Access significant commission and bonus potential , with clear pathways for long-term career progression Shape your own success story within a scaling international business
Request Technology - Craig Johnson
Naperville, Illinois
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
16/07/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
Performance Marketing Manager - E-commerce - Digital Marketing North West London | Full-Time | On-Site £45-55k depending on experience We're looking for a Performance Marketing Manager to own and drive paid media strategy across Amazon, Search, Social and marketplaces in the UK, Europe, and the US. You'll lead campaigns that boost product visibility, drive sales, and deliver strong ROAS for a fast-growing, international tech company. What you'll do: Manage and optimise PPC campaigns across Amazon, Google, Social & more Drive strategy for global product launches and growth Own spend, ACOS, ROI and performance reporting Stay ahead of the curve on new tools, trends and platforms What you'll bring: 4+ years' hands-on PPC experience (Amazon & Google Ads a must) Strong analytics and reporting skills Marketplace advertising knowledge Commercially sharp, data-led and results-driven Why join? You'll play a key role in a growing team, with real ownership, fast-paced learning, and the chance to make your mark in a tech business with global reach.
16/07/2025
Full time
Performance Marketing Manager - E-commerce - Digital Marketing North West London | Full-Time | On-Site £45-55k depending on experience We're looking for a Performance Marketing Manager to own and drive paid media strategy across Amazon, Search, Social and marketplaces in the UK, Europe, and the US. You'll lead campaigns that boost product visibility, drive sales, and deliver strong ROAS for a fast-growing, international tech company. What you'll do: Manage and optimise PPC campaigns across Amazon, Google, Social & more Drive strategy for global product launches and growth Own spend, ACOS, ROI and performance reporting Stay ahead of the curve on new tools, trends and platforms What you'll bring: 4+ years' hands-on PPC experience (Amazon & Google Ads a must) Strong analytics and reporting skills Marketplace advertising knowledge Commercially sharp, data-led and results-driven Why join? You'll play a key role in a growing team, with real ownership, fast-paced learning, and the chance to make your mark in a tech business with global reach.
Technical Support (1st Line Escalations) - German & English Speaking - Graduate/Early Careers opportunity Permanent Hybrid - 3 days a week onsite in London (City) 2 days remote The Role Working with one of our clients, a huge player in the technology and mapping sector, you will you will be working in an established team. You will be part of a project that ensures product escalations are managed to client expectations and customers are provided with timely acknowledgement and resolution within agreed SLA's. We do not require candidates to have prior experience in this specific role, as comprehensive training will be provided. However, it is essential that you speak/read/write fluent German and English. It would be useful if you have any customer service or 1st line technical support experience, but this is not necessary as you will be provided with extensive training for the role. Skills and Experience: Fluent in German and English (ideally A2/B1 certified) Ability to carry out online research, comfortable using a variety of online sources in German and English. Keen attention to detail. Adaptable and able to learn new projects and processes Good judgement and decision making capability Some technical support or other problem solving experience preferred, not necessary Customer service background, but not necessary. Job Responsibilities Should be Strong in German & English Grammar: Articulation, Sentence structure - Should be able to Read, write provided text in recommended format Able to coordinate and swap between multiple workflows and adapt to a fast paced environment Strong Web-Research ability: Analysing and interpreting patterns and trends. Recording findings by taking written notes and using appropriate software About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
16/07/2025
Full time
Technical Support (1st Line Escalations) - German & English Speaking - Graduate/Early Careers opportunity Permanent Hybrid - 3 days a week onsite in London (City) 2 days remote The Role Working with one of our clients, a huge player in the technology and mapping sector, you will you will be working in an established team. You will be part of a project that ensures product escalations are managed to client expectations and customers are provided with timely acknowledgement and resolution within agreed SLA's. We do not require candidates to have prior experience in this specific role, as comprehensive training will be provided. However, it is essential that you speak/read/write fluent German and English. It would be useful if you have any customer service or 1st line technical support experience, but this is not necessary as you will be provided with extensive training for the role. Skills and Experience: Fluent in German and English (ideally A2/B1 certified) Ability to carry out online research, comfortable using a variety of online sources in German and English. Keen attention to detail. Adaptable and able to learn new projects and processes Good judgement and decision making capability Some technical support or other problem solving experience preferred, not necessary Customer service background, but not necessary. Job Responsibilities Should be Strong in German & English Grammar: Articulation, Sentence structure - Should be able to Read, write provided text in recommended format Able to coordinate and swap between multiple workflows and adapt to a fast paced environment Strong Web-Research ability: Analysing and interpreting patterns and trends. Recording findings by taking written notes and using appropriate software About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
SEO & Social Media Manager Are you a data-driven marketer with a flair for creativity and a passion for digital growth? Xpertise have partnered exclusively with a rapidly expanding organisation in central Manchester. We are looking for a skilled SEO & Social Media Manager to elevate digital strategy and drive measurable engagement across organic search and social channels. Ideal candidates will have the following skills and experience: Proven experience in SEO and social media strategy, ideally within a technical or B2B industry Deep understanding of SEO best practices, including technical SEO and content optimisation Proven experience with SEO tools (eg Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog) Experience creating and executing content strategies tailored to LinkedIn and other B2B-friendly platforms Strong written communication skills with the ability to break down complex technical concepts into accessible content Confident in managing multiple projects and adapting in a fast-paced, collaborative environment Familiarity with CMS platforms such as WordPress (ACF experience a plus) Basic HTML/CSS or ability to liaise effectively with web developers Experience with tools like Hootsuite, Buffer, or Sprout Social Understanding of paid media strategies (Google Ads or Paid Social) Please send CVs for more information - SEO & Social Media Manager
15/07/2025
Full time
SEO & Social Media Manager Are you a data-driven marketer with a flair for creativity and a passion for digital growth? Xpertise have partnered exclusively with a rapidly expanding organisation in central Manchester. We are looking for a skilled SEO & Social Media Manager to elevate digital strategy and drive measurable engagement across organic search and social channels. Ideal candidates will have the following skills and experience: Proven experience in SEO and social media strategy, ideally within a technical or B2B industry Deep understanding of SEO best practices, including technical SEO and content optimisation Proven experience with SEO tools (eg Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog) Experience creating and executing content strategies tailored to LinkedIn and other B2B-friendly platforms Strong written communication skills with the ability to break down complex technical concepts into accessible content Confident in managing multiple projects and adapting in a fast-paced, collaborative environment Familiarity with CMS platforms such as WordPress (ACF experience a plus) Basic HTML/CSS or ability to liaise effectively with web developers Experience with tools like Hootsuite, Buffer, or Sprout Social Understanding of paid media strategies (Google Ads or Paid Social) Please send CVs for more information - SEO & Social Media Manager
Our client is looking for an experienced IT Procurement Manager (Ref: 924308KS) to join their dynamic team. This pivotal role focuses on managing strategic sourcing projects across SaaS, Cloud-based solutions, Hardware, Cybersecurity, and Infrastructure. You will lead supplier negotiations, track performance, and ensure full alignment with procurement policies and risk management standards. Working closely with internal stakeholders and category leaders, you will help shape procurement strategies that drive value and efficiency. Tasks: Lead and manage sourcing projects across key IT categories Conduct supplier negotiations and manage contract terms to ensure cost efficiency and compliance Evaluate suppliers and monitor performance metrics for continuous improvement Support the development and execution of category-specific procurement strategies Collaborate with internal stakeholders to gather requirements and drive initiatives Ensure adherence to procurement policies, compliance, and risk controls Utilize procurement systems such as SAP or Oracle Leverage tools like Excel and Power BI for procurement analysis and reporting Manage digital sourcing and contract management platforms Required Skills & Experience: Degree in Business, Supply Chain, Procurement, or a related field 5+ years of experience in IT procurement and Digital Sourcing Proven experience in supplier negotiations and strategic sourcing Strong understanding of procurement compliance and risk frameworks Proficiency with SAP, Oracle, and sourcing platforms Advanced skills in Excel and Power BI Fluency in German and English Proactive, detail-oriented, and results-driven approach Ref. Number : 924308KS Role: IT Procurement Manager - Sourcing/Compliance/SAP/Analytics Location: Aargau/Hybrid Work Load : 80-100% Start Date: ASAP End Date: 6 months (possible extension) Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. About us: ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialized in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new proje
15/07/2025
Project-based
Our client is looking for an experienced IT Procurement Manager (Ref: 924308KS) to join their dynamic team. This pivotal role focuses on managing strategic sourcing projects across SaaS, Cloud-based solutions, Hardware, Cybersecurity, and Infrastructure. You will lead supplier negotiations, track performance, and ensure full alignment with procurement policies and risk management standards. Working closely with internal stakeholders and category leaders, you will help shape procurement strategies that drive value and efficiency. Tasks: Lead and manage sourcing projects across key IT categories Conduct supplier negotiations and manage contract terms to ensure cost efficiency and compliance Evaluate suppliers and monitor performance metrics for continuous improvement Support the development and execution of category-specific procurement strategies Collaborate with internal stakeholders to gather requirements and drive initiatives Ensure adherence to procurement policies, compliance, and risk controls Utilize procurement systems such as SAP or Oracle Leverage tools like Excel and Power BI for procurement analysis and reporting Manage digital sourcing and contract management platforms Required Skills & Experience: Degree in Business, Supply Chain, Procurement, or a related field 5+ years of experience in IT procurement and Digital Sourcing Proven experience in supplier negotiations and strategic sourcing Strong understanding of procurement compliance and risk frameworks Proficiency with SAP, Oracle, and sourcing platforms Advanced skills in Excel and Power BI Fluency in German and English Proactive, detail-oriented, and results-driven approach Ref. Number : 924308KS Role: IT Procurement Manager - Sourcing/Compliance/SAP/Analytics Location: Aargau/Hybrid Work Load : 80-100% Start Date: ASAP End Date: 6 months (possible extension) Should you find yourself suitable for this position then please send us your complete CV using the link in this advert. About us: ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialized in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new proje
Summer-Browning Associates are currently supporting our client within the central government, who are seeking a Construction Procurement Manager on an initial 24 month assignment. Location: Kidlington (hybrid) About the role: You will be responsible for overseeing the procurement life cycle, from strategy development and tendering to contract award and implementation, ensuring alignment with project objectives. The ideal candidate will hold active SC/NPPV clearance and possess a proven background in Construction Procurement Management, along with the following qualifications: Skills and Experience: Expertise in NEC and JCT contract terms. Experience in applying the UK Government's Construction Playbook across public sector construction procurement projects. Knowledge of RIBA Plan of Work. Experience of managing end-to-end public sector procurement processes. Experience in managing procurement for major capital projects. Experience with digital tools and platforms used in procurement, including E-procurement systems (Desirable)
15/07/2025
Project-based
Summer-Browning Associates are currently supporting our client within the central government, who are seeking a Construction Procurement Manager on an initial 24 month assignment. Location: Kidlington (hybrid) About the role: You will be responsible for overseeing the procurement life cycle, from strategy development and tendering to contract award and implementation, ensuring alignment with project objectives. The ideal candidate will hold active SC/NPPV clearance and possess a proven background in Construction Procurement Management, along with the following qualifications: Skills and Experience: Expertise in NEC and JCT contract terms. Experience in applying the UK Government's Construction Playbook across public sector construction procurement projects. Knowledge of RIBA Plan of Work. Experience of managing end-to-end public sector procurement processes. Experience in managing procurement for major capital projects. Experience with digital tools and platforms used in procurement, including E-procurement systems (Desirable)
