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*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Director of Networking and IT Field Services. Candidate oversees several key functions within the IT department that enable the delivery of a high-quality service to company, and to ensure Networking, Service Support and Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role, and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard. Responsibilities: Cisco Networking and Field Service Leadership SD/WAN experience Maintain high performing service support functions including and Field Services, WAN, LAN, Voip, and Video Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required As owner of the escalation process the Service Delivery Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed Champion Service and Support in projects and developing a strong understanding of projects impacting your service area and ensuring service impact is minimized and agreed Be accountable for the quality of Service and performance; ensuring future demand from growth and projects are understood and factored into capacity plans for all associated systems Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes Meeting Support Deliver excellent Presentation and Audio-Visual support, ensure meeting room technology is maintained to high standards and routinely checked to ensure high levels of availability Ensure that training services are in place to educate staff on how to use meeting room and collaboration technology effectively Lead the Network Management teams to continually improve the computing environment Manage the desktop computing environment to ensure that laptops, PC s, and other access devices are built and maintained to high standards of performance and security Ensure that patching and anti-virus updates are carried out promptly and effectively Work with the Technical Design team evolve standards for hardware, software, and security in the desktop environment Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner Work with internal and third party teams to ensure actions are taken and completed to protect and improve services Provide regular and accurate management reporting on IT Service performance Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments Qualifications: Strong Cisco Networking and Leadership experience in a large corporation Able to demonstrate the ability to undertake the above responsibilities Previous experience as a Sr, Manager with experience in leading virtual teams Experience of managing 3rd parties and 3rd party delivered services Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines Expert knowledge of ITIL disciplines Excellent leadership and people management skills Excellent written and verbal communication skills Willingness to support and mentor junior staff Excellent customer facing/customer service skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Excellent organizational skills Able to manage sensitive and sometimes confidential information Self-motivation and able to take responsibility Able to manage and prioritize and tasks and time efficiently Able to demonstrate initiative and a proactive approach to daily tasks

LEAD ENDPOINT COMPUTING ENGINEER Long term contract - At least one year Vaccination required Rate: 55-65/hr C2C LOCATION: CHICAGO, IL 2 DAYS IN OFFICE, BUT MUST BE FLEXIBLE TO COME IN ADDITIONAL DAYS IF NEEDED You will support 950 workstations & virtual desktops. Windows and Macintosh workstations VDI management application delivery. 5 years experience and 3 years experience being a lead. Certifications MSCE or TIA security a plus strong Citrix xen desktop vdi software knowledge of EDC chrome firebox windows 10 windows 11 office 365 PowerShell Scripting SCCM carbon black VM rapid 7 Active Directory The Lead Endpoint Computing Engineer reports to the End User Engineering Manager and is responsible for supporting over 950 workstations and virtual desktops used throughout the organization. This position is responsible for supporting Microsoft Office and Windows platforms, PC and Macintosh workstations, endpoint management tools and project delivery. This role manages all business, functional, and technical requirements for End User Services within scope of responsibility such as but not limited to, asset life cycle, PC, Mac and VDI management, general Workstation support, troubleshooting, root cause analysis, vulnerability remediation strategy, patch management, system OS and third-party software upgrades, project work, application management and leveraging endpoint security best practices. Powershell, SCCM, AD Meet and exceed service levels for incidents, tasks and Service Requests as defined in the Service Level Agreement policy. Develop Workstation and software upgrade/release roadmaps to take full advantage of the most current features and security capabilities. Strive for continuous improvement of Workstation, VDI and application delivery methods. Be the Subject Matter Expert for Windows OS, Apple/Mac iOS Workstation, JAMF Enterprise Management, and Citrix XenApp Virtual Desktop Infrastructure (VDI) software. Build and manage virtual and physical machines through provisioning systems such as SCCM, JAMF, PDQ, vCenter and Ninite. Direct all technical efforts for Workstation build automation, performance tuning and system monitoring. Qualifications: Five (5) or more years of experience in technical support OR three (3) or more years of experience as a Lead Endpoint Computing Engineer. Three (3) or more years of experience with enterprise Workstation management solutions, preferred License/Certifications: TIA Security, MSCE or relevant certified professional certifications preferred. Advanced knowledge of Microsoft Windows OS. Strong working knowledge of Microsoft Office Products. Strong working knowledge of Citrix XenDesktop VDI software. Knowledge of Edge, Chrome and Firefox browser configurations and management. Experience deploying Windows 10, Windows 11, and Office 365 feature updates. Experience creating and modifying Group Policies. Experience in developing and using PowerShell Scripting in a Windows Endpoint Computing environment. Demonstrated advanced Workstation troubleshooting skills. Advanced Workstation vulnerability and compliance remediation administration. Intermediate to advanced knowledge/support of Macintosh environments. Basic to intermediate knowledge and understanding of networking and communication technologies, including TCP/IP protocol, remote access methods, Firewalls and wireless protocols. Demonstrated capacity to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details. Capable of communicating and interacting with all levels of employees and management.

Systems Integration Manager Salary: $130k-$140k Location: East Chicago, IN *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree in Computer Science or related field required. 3-4 years of demonstrated hospital operations experience with extensive knowledge in ancillary, nursing, and/or administrative business processes. Minimum 5 years supervisory experience including hiring, performance management, salary administration. 3-5 years of experience managing and supporting software applications Knowledge of various Operating System platforms and desktop technology a plus. Knowledge of interface engine technology a preferred. Demonstrated experience in leading/directing team members. Minimum 3 years of project management experience. Analytical and reporting skills, including the ability to create reports and statistics from various databases using reporting tools/software a plus Responsibilities Responsible for leadership and management of the Interface Team and IT Business Analysts/Application System Administrators assigned, delivering technical excellence, project management, and support Create a collaborative, supportive environment which focuses on company services, and a professional application support culture within the team. Manages and directs staff toward timely and efficient completion of incidents and project tasks. Oversees interface portfolio and system integration efforts to ensure user needs are met and systems are compliant. Works cooperatively with other IT managers and Senior Leaders to resolve escalated issues Prioritizes assigned tasks as well as focuses on customer service to drive IT to a customer service-based organization

Infrastructure Technician | Insurance or Financial Background Preferred | Windows | Networks | VMware | SAN Your new company Leading Insurance provider in Central London. Your new role You'll be responsible for supporting the infrastructure manager in all aspects of the management and control of our clients IT infrastructure globally. Experience working within the Insurance or Financial Services sectors is highly desirable. What you'll need to succeed As well as having outstanding communication and stakeholder management ability, you'll also require a broad range of technical skills. The successful candidate will be working in the following areas: Microsoft Windows Servers, Microsoft Windows clients Active Directory on-premises/Azure and Group Policy Management Microsoft Exchange, Microsoft SQL Server, Microsoft 365 Enterprise, and Teams Storage Area Network infrastructure Networking - Configuring network Switches Enterprise VMware (vCenter and vSphere) Backup Solutions - Veeam Microsoft PowerShell Firewall Rule Bases Infrastructure monitoring and logging tools - SolarWinds and similar products IT Security across network, server, and application layers, 2FA technologies Vulnerability Management, Endpoint security management, MDM solutions Email cloud services Patch management IP Phone systems Citrix Virtual Apps and Desktop What you'll get in return A completive salary of up to 52k is on offer, plus bonus, hybrid working, and comprehensive benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

My client is looking for an IT Manager with experience working within an MSP environment. The ideal candidate should enjoy building successful service desk teams and delivering transformative projects. What you'll be doing Further the vision for the direction and then delivery of the clients IT services offering, working with the CEO and Head of Operations to build a Pathway to success. Oversee the Service Desk Coordinator in the management and development of the IT Services Team, ensuring the quality and instancy of support is as expected, with the levels of responsiveness required to meet the requirements set out by key clients. The IT Manager will also cover the oversight of IT Support Engineers, in the Coordinator's absence. Overseeing project design and delivery working with technical specialists in the company Undertaking infrastructure project work according to agreed schedules, providing clear communication to external stakeholders, working in liaison with the Business Coordinator Owning the ultimate responsibility within the business to ensure all IT services software toolset are utilised with a vision of maximum efficiency and cohesion, which results in client experience excellence. Developing continuous improvement initiatives for success in service excellence for the clients IT Services clients. Act as a point of escalation for technical issues that require solutions from clients via phone, video and in person meetings, in addition assisting with troubleshooting requirements raised by junior members of the service delivery team, providing guidance and support. Continually looking for ways to improve personal and team performance/efficiencies. Responsible for the generation of external and internal reporting at the required frequency Responsible for delivery of monitoring and backup services, across IT Services Involvement in the delivery of IT projects: Service Desk and change projects (physical, virtual, software) Desirable skills attributes and qualifications MSP 3rd line support experience and above Experience with Service Desk software, RMM and monitoring tools and IT Documentation software A good understanding of current IT security fundamentals and fundamentals of ITIL Server, storage and desktop design and administration (Cloud and physical) Microsoft Services administration (365, Azure, Entra, Autopilot, Intune) A working understanding of Networking switching, routing, Firewalls, and VPN A working understanding of VoIP/SIP (3CX) and VC Experience working with ticket systems and RMM tools Proven technical, problem solving and troubleshooting skills IT services to the AEC industry (Architecture, Engineering and Construction) experience is highly desirable for this role

*We are unable to sponsor for this straight contract role, no 3rd party candidates will be considered* *Must be Vaccinated* Prestigious Financials Company is currently seeking a End-User VDI Engineer. Candidate will be responsible for supporting over 950 workstations and virtual desktops used throughout the organization. This position is responsible for supporting Microsoft Office and Windows platforms, PC and Macintosh workstations, endpoint management tools and project delivery. This role manages all business, functional, and technical requirements for End User Services within scope of responsibility such as but not limited to, asset life cycle, PC, Mac and VDI management, general Workstation support, troubleshooting, root cause analysis, vulnerability remediation strategy, patch management, system OS and third-party software upgrades, project work, application management and leveraging endpoint security best practices. Responsibilities: Provide best-in-class support and excellent customer service to end users of all technical skill levels. Perform root cause analysis of complex Workstation issues and identify permanent resolutions and preventative steps. Perform R&D on new products and techniques to improve efficiency and performance in the environment specifically Microsoft Unified Endpoint Management (UEM) and Jamf. Install, patch, upgrade, support and troubleshoot Workstation and VDI software. Act as escalation point for all endpoint computing desktop issues. Assist with monthly patching and related application maintenance. Build & maintain strong and effective partnerships with IT and business partners. Partner with IT and business partners to identify improvement opportunities and enhance team cohesiveness to work smarter, better, more efficiently and effectively. Guide and mentor other team members for service fulfillment. Lead efforts to maintain a safe environment by reducing vulnerabilities towards zero and maintaining compliance KPI's at or near 100%. Experience in developing hardened Windows OS and MAC iOS images based upon a Center for Internet Security (CIS) policy framework; experience should also include measuring and reporting on the degree of compliance for each CIS policy. Closely monitor the Ivanti Service Manager ticket queues handling Incidents, Service Requests and Tasks. Meet and exceed service levels for incidents, tasks and Service Requests as defined in the Service Level Agreement policy. Develop Workstation and software upgrade/release roadmaps to take full advantage of the most current features and security capabilities. Strive for continuous improvement of Workstation, VDI and application delivery methods. Be the Subject Matter Expert for Windows OS, Apple/Mac iOS Workstation, JAMF Enterprise Management, and Citrix XenApp Virtual Desktop Infrastructure (VDI) software. Build and manage virtual and physical machines through provisioning systems such as SCCM, JAMF, PDQ, vCenter and Ninite. Direct all technical efforts for Workstation build automation, performance tuning and system monitoring. Ensure accurate asset management for all work-from-home and in-office equipment. Perform other duties and responsibilities as assigned. Qualifications: Five (5) or more years of experience in technical support OR three (3) or more years of experience as a Lead Endpoint Computing Engineer. Three (3) or more years of experience with enterprise Workstation management solutions, preferred License/Certifications: TIA Security, MSCE or relevant certified professional certifications preferred. Advanced knowledge of Microsoft Windows OS. Strong working knowledge of Microsoft Office Products. Strong working knowledge of Citrix XenDesktop VDI software. Knowledge of Edge, Chrome and Firefox browser configurations and management. Experience deploying Windows 10, Windows 11, and Office 365 feature updates. Experience creating and modifying Group Policies. Experience in developing and using PowerShell Scripting in a Windows Endpoint Computing environment. Demonstrated advanced Workstation troubleshooting skills. Advanced Workstation vulnerability and compliance remediation administration. Intermediate to advanced knowledge/support of Macintosh environments. Basic to intermediate knowledge and understanding of networking and communication technologies, including TCP/IP protocol, remote access methods, Firewalls and wireless protocols. Demonstrated capacity to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details. Capable of communicating and interacting with all levels of employees and management. Previous experience implementing CIS Workstation standards. Previous experience with the deployment and management of Microsoft Intune. Advanced understanding of Microsoft System Center Configuration Manager (SCCM). Previous experience with Carbon Black Application Control Solutions. Previous experience using Insight VM Rapid 7 vulnerability management tools. Proven knowledge and understanding of Microsoft's Active Directory. Advanced knowledge and use of Scripting tools such as PowerShell. Previous experience using the following management tools; Applocker, Bitlocker, PDQ, Ninite, Asset Panda. Experience managing Citrix and VMWare/vCenter environments. ITIL Foundations Certified. Advanced Windows OS and O365 computing knowledge. Advanced Knowledge of Application Packaging and deployment Bachelors or equivalent experience. Excellent verbal and written communication skills. Capable of successfully multi-tasking while working independently or within a group environment. Ability to rely on extensive experience and judgment to plan and accomplish goals. Capable of working well under pressure while dealing with unexpected problems in a professional manner Solid analytical and diagnostic skills to identify issues/problems and develop recommendations for effective resolution.

Services and Control Senior Analyst - Insurance Market Competitive Salary + Bonus + Benefits The Service and Controls Lead is part of the Technology Service Management function and helps leads and enable the definition and improvement of ITSM capability. This role enables our Technology Change Delivery Portfolios as well as BAU service delivery teams by driving and owning appropriate ITSM Controls and Governance to assure secure, stable, and performing technology services. The role leverages existing the client's enterprise service management process and controls capability, owning their localized implementation to support the GRSI Tech's strategy. As well, the role leads on the necessary improvements to address gaps and recommendations across the wider Audit, Cyber and IT controls frameworks. Key Responsibilities: Responsible for ITSM Controls and Governance enabling secure, stable and performing technology services. Implement and improve ITSM capability, reporting, controls, service integration and process support Provide appropriate service reporting on a regular basis to achieve targets, continuously improve and deliver excellent customer service Share best practice and coach on ITSM, increasing the internal body of knowledge Develop quality, exec-ready management information, presentations, proposals, and reports Helps drive the ITSM Strategy for GRSI Technology working in coordination with Enterprise SMO, as well as GRS Tech. Engineering, Resilience and support teams Drive the necessary improvements to address gaps and recommendations relating to ITSM across the wider Audit, DT Cyber and IT controls frameworks Compliance & Strategic Alignment Ensure appropriate technology controls are implemented and regularly tested in line with the client, GRSI, GRS and GDS practices Align to Company and GRS technology delivery functions to ensure the service management team operates in compliance with all relevant standards, processes and procedures Demonstrate behaviours as set out in the Conduct Risk Policy in alignment with company commitment to placing customers at the centre of our business and behaving with integrity Service Management Support Service Delivery Team leads and Managers with robust ITSM practices and process support Oversee and evolve Major and High Priority Incident Management Drive adoption of Problem Management and Continual Improvement Engage with business leaders to ensure Services are understood and appropriate, evolving our service catalogue and service level agreement framework Ensure appropriate service level reporting and dashboards as required Chair the service review process with customers and key stakeholders Enhance the Supplier Management practices, ensuring formal inventory of vendor contracts and active management of all contracts with a strong commercial mindset Service Operations Support Act as an escalation point for major incident and problem management; Take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews Ensure appropriate risk and impact assessments are Embedded and performed in Change Management and CAB processes Collaborate with the Desktop Support, Cloud and Infrastructure Engineering Managers to ensure team priorities are aligned with the ITSM strategy Information Security Management Devise measures to protect company data from both internal and external threats Take part in day-to-day monitoring for activities, implement defensive protocols, and report incidents in line with security best practices Contribute to security guidelines, procedures, standards, and controls documentation Continuous Improvement, Governance & Delivery Own ITSM capability and service improvement roadmaps, enhancing service management processes, governance, tools, reporting and compliance Act as Product Owner for ITSM Processes and Tooling maintain a backlog of all related initiatives aligned to the Agile Portfolio Office Actively manage risks and issues in the ITSM area, developing mitigation plans/actions and remediation planning sessions, logging and escalating where appropriate Review practices to ensure consistency with policies, compliance regulations and control requirements, providing direction and changes as needed and ensuring alignment with business objectives and industry trends Champion, coach and promote the sharing of best practice on ITSM, increasing the internal capability and body of knowledge Develop and maintain Service management operational policies, standards, procedures, and guidelines where applicable Skills and Experience Experienced Service Management professional ITIL qualifications - preferably ITIL Expert, or Strategic Leader Excellent interpersonal and customer service skills with a passion for service excellence and a track record of continuous service improvement Strong leadership ability and team spirit with exceptional skills in motivating, coaching and supporting team members to deliver success outcomes Demonstrable experience of internal and external stakeholder engagement Exposure to financial and vendor management Strong organisational skills with an ability to balance and prioritise multiple initiatives at once, and to work under pressure when necessary Apply today with your most up to date CV. If this role isn't quite what you are after but know someone who may be relevant, we offer a referral scheme for any successful recommendations. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

SCCM/EUC Engineer DGH Recruitment are currently recruiting on behalf of a top client in the professional services industry for an SCCM and EUC Engineer to join the team in Colchester. Responsibilities: * Providing third line support including, monitoring, troubleshooting and improving service delivery * Troubleshoot, maintain and develop the SCCM and Microsoft Intune environment. * Responsible for IT knowledge management to ensure the necessary information up to date and is available to the right people at the right time * Testing and deployment of new/upgraded software tools and applications * Auditing and reporting of compliance status across the desktop estate in EMEA * Application packaging, Gold builds, Autopilot, software distribution, upgrades and operating regular patching cycles * Maintain good working relationships with all members of IT and the business * Work with suppliers on delivery of new implementations. * Produce quality documentation for Design, Build, Configuration and Management purposes Required Skills: * SCCM Administration and troubleshooting - log file analysis. * SCCM packaging and image creation/edit/deployment * SCCM Security patch process and release (WSUS via SCCM). * SCCM Driver Package creation. * Knowledge of SCCM OSD/Task sequence. * PowerShell Scripting * Building and Assigning SCCM Distribution points. * Basic SQL Reporting/SCCM Reporting. * Microsoft Active Directory and group policy administration. * Knowledge of networking concepts. * Office 2016/2019/M365 deployments. * Windows 10 deployment and update process. Including the use of Autopilot. * Microsoft Intune policy administration. * Microsoft Endpoint Manager * Co-management and native cloud solutions * Knowledge of Dell PC hardware and Toshiba laptop hardware SCCM/EUC Engineer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

This is an exciting opportunity for candidates who are keen to be at the centre of a very fast paced and dynamic support department undergoing a complete system refresh into the newest technologies. Our team provides a complex mix of both customer and technical support for our internal user base. As the newest member of a dedicated team, the Desktop Support Engineer will combine strong technical understanding with outstanding customer services skills. KEY RESPONSIBILITIES: The Desktop Support Engineer will work within a team supporting the internal customer base for growing Service Provider and manage the underlying infrastructure in line with our stated SLAs and OLAs. Duties will include, but are not restricted to the following - Experience installing, managing & supporting Windows 10 upwards, Office 365 via Intune Managing user queries and providing advice, ranging from general support to answering more specific technical questions Ensuring resolution of any open tickets is managed in a timely and efficient manner Assist with development and testing of new services, upgrades & patch releases Provide technical support and guidance to other departments across the business High level of documentation skills for KB, build, install and training requirements in line with PCI, ISO27001 & ISO9001 accreditations Manage integrity of configuration information stored on internal systems and devices Knowledge of Server management - Windows 2012/2016 including Active Directory and GPOs Experience with administrating virtualisation, specifically VMWare, remote desktop, and remote apps The role requires a level of management and support knowledge for following the technologies: Microsoft Windows Server 2012/2016 upwards Office 365 Active Directory, GPOs - some Powershell would be advantageous Antivirus technologies Backup Applications and DR workflows Mobile Phone/Device Management Some working knowledge of the following technologies would be desirable the role: Microsoft System Center Configuration Manager/Intune Power Platform Microsoft Remote Desktop/Remote Apps Microsoft Azure Adherence to Redcentric Solutions Limited ISO09001 and ISO27001 certification standards: Compliance with Redcentric's policies and procedures Handling and protection of Redcentric information Reporting of security events Implementing appropriate policies and procedures PERSON SPECIFICATION The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have the following skills, attributes, and experience: Excellent people skills, the ability to work and provide training/knowledge transfer within their own team and other teams or customers. Over 3 years' experience in a customer supporting IT role working with both desktop support and server/infrastructure support. Strong verbal and written communication skills and the ability to work towards a common goal with a positive work ethic. Knowledge of ITIL guidelines (Foundation V3 accreditation) would be advantageous in this role. Ability to pass a Government SC clearance check is a must. PERSONAL ATTRIBUTES: Strong team player with flexible mind-set Pro-active approach to decision making, ability to think laterally and possess a strong problem-solving capability. Strong interpersonal and communication skills Tactful, diplomatic, and sympathetic when dealing with customer problems. Shows empathy with customer issues. Ability to handle multiple problems at once. Innovative and able to learn quickly with a willingness to get involved in unfamiliar areas of technology. A can do attitude. An intelligent self-starter with the ability to work on his/her own initiative or as part of a team as is required. Confident and with the ability to interact with other members of the team as well senior management. Ability to question existing processes and provide input to improve where necessary. A willingness to learn and not be afraid to get involved in unfamiliar areas of technology. Ability to prioritize workload efficiently. HOURS OF WORK The company's standard hours of work are 9.00am - 5.30pm with one hour for lunch with a 3:30pm finish on Fridays. Due to the nature of the role some flexibility may also be required from time to time. Ability to travel occasionally within the UK would be required.

Assistant Systems Administrator Based in Stoke-On-Trent Salary: - £35,000 + bonus + car + benefits The successful candidate will report directly to the Systems and Network Manager and will be responsible for supporting our IT infrastructure, ISO 27001 and Cyber Essential Plus accredited Systems. The successful candidate will have a minimum of 1-3 years exposure to most of the following:- * Strong knowledge of Windows Operating Systems * Experience with Patch Management, Backup & Replication, Active Directory, DNS and DHCP * Experience of Microsoft Exchange, Office 365 * Knowledge of virtualisation technologies such as VMWare or Hyper-V * Routers/Switches/Networking * Firewall & remote access administration * Troubleshooting/bug fixes * Backup, DR and replication * Unified Messaging/VM ware * Databases, SQL, CRM * Desktop Support/Active Directory * Hardware Support * ISO 27001 compliance * Audit documentation/Systems documentation * LAN * Experience with security protocols and best practices * Good problem solving and troubleshooting skills The Company LA International is a Digital Technology Resourcing and Project Solutions Organization, with enhanced Government Accreditation, operating globally from the largest single site in the UK and is the UK's leading supplier of Security Cleared Digital and Technology resource to his Majesty's Government. With a successful track record spanning over 40 years of delivering Resourcing and Project Solutions, we have been at the forefront of providing innovative Digital, Technology, Transformation and Project/Programme Management services and solutions to a host of Public and Private sector organizations in over 90 countries, across 5 continents, ranging from SMEs to some of the largest and most respected global brands. Today, LA International is the largest privately owned Digital Technology Resourcing and Project Solutions provider in the UK, winning many industry awards including Best IT Recruitment firm, Best Public Sector Firm and are proud double winners of the Queen's Awards for Enterprise in International Trade for outstanding International growth and innovation. Employee Benefits * Workplace Pension Scheme * Private Health Care Scheme * Regular employee evaluations * Tenure based holiday increases * Quarterly Corporate Social Events * Long Service Awards (Cross Pen, £1000 voucher and more) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: AD/Azure specialist Location: Aldermaston, Reading. Hybrid role split 50/50 Salary: £72,000-£75,000 Working hours: standard office hours You must be a British national to apply of this role. This is due to the nature of the client and the clearances require Holding SC or DV clearance is a bonus, candidates eligible to go through the clearance will also be considered ROLE OVERVIEW: We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join our Team supporting a hybrid AD environment. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure and Active Directory services and issues within a complex locked down GPO structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * Azure Active Directory * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking * Azure Firewalls * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Active Directory in a hybrid environment * Group Policy Management * DNS, DHCP * PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity DESIRABLE SKILLS/QUALIFICATIONS: * Azure Windows Virtual Desktop * Azure Containers * Axure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2012; AGPM; Lumensions; * Minimum 5 years of active AD role * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Azure training/Certification * Put through DV clearance (including tax allowance) * Flexible hybrid working (home and onsite - 50 % split) If you have the skill required, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.