2nd Line Service Desk Engineer, Brentwood and London IT Support Engineer, Service Desk, Brentwood and City of London Professional services company, c650 staff. We are looking for a candidate with the following attributes: At least 2 years' experience in a 2nd line IT Support role. Enthusiastic and motivated individual with a professional and courteous manner. Excellent customer service and communications skills, both written and verbal. Keen to learn and develop new skills, both through formal training and whilst in the role. Excellent time management skills. Able to prioritise workload to suit the needs of the business. Willingness to support users throughout the company by providing remote and desk-side support. Ability to own and resolve IT Support issues, aiming to resolve as many calls as possible. Confidence to escalate calls internally and with third parties. This role suits anyone with a keen interest in IT Support, looking to develop new skills. Experienced in the following technologies: Microsoft Windows 10 Microsoft Office, including Outlook Microsoft 365 Microsoft Exchange Microsoft SharePoint Active Directory VMWare Networking TCP/IP The role will be based primarily in Brentwood with travel to City of London office. 1 day working from Home
27/09/2024
Full time
2nd Line Service Desk Engineer, Brentwood and London IT Support Engineer, Service Desk, Brentwood and City of London Professional services company, c650 staff. We are looking for a candidate with the following attributes: At least 2 years' experience in a 2nd line IT Support role. Enthusiastic and motivated individual with a professional and courteous manner. Excellent customer service and communications skills, both written and verbal. Keen to learn and develop new skills, both through formal training and whilst in the role. Excellent time management skills. Able to prioritise workload to suit the needs of the business. Willingness to support users throughout the company by providing remote and desk-side support. Ability to own and resolve IT Support issues, aiming to resolve as many calls as possible. Confidence to escalate calls internally and with third parties. This role suits anyone with a keen interest in IT Support, looking to develop new skills. Experienced in the following technologies: Microsoft Windows 10 Microsoft Office, including Outlook Microsoft 365 Microsoft Exchange Microsoft SharePoint Active Directory VMWare Networking TCP/IP The role will be based primarily in Brentwood with travel to City of London office. 1 day working from Home
IAM Specialist: IAM Products/OMADA IAM, Zurich/Bern, German Speaking We seek a number of Active Directory/IAM (Identity & access management (IAM) candidates to work in Zurich or Bern, German language is a MUST. MUST HAVE SKILLS: At least 3-4 years of experience with an IAM product Knowledge of OMADA IAM is a plus Fluent written and spoken German and English; knowledge of another national language is an advantage Strong analytical and problem-solving skills Ability to work independently and in a team Good communication skills and customer orientation TASKS: You will take care of the operation of identity solutions (AD, EntraID, IAM) and the provision of communication services such as MS Exchange Online, Teams and telephony solutions. The security and availability of the solutions play a major role here. In the Application team, you will be involved in the following topics: Responsible for the technical implementation of an IAM solution for the entire company Communication with all stakeholders from HR and relevant departments Identification and planning of the connection of relevant target systems Participation in the development and implementation of IAM strategies and policies Development of role concepts Ensuring 2nd level support together with other engineers If interested, please apply with your latest CV or contact Alex Holmes Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
27/09/2024
Full time
IAM Specialist: IAM Products/OMADA IAM, Zurich/Bern, German Speaking We seek a number of Active Directory/IAM (Identity & access management (IAM) candidates to work in Zurich or Bern, German language is a MUST. MUST HAVE SKILLS: At least 3-4 years of experience with an IAM product Knowledge of OMADA IAM is a plus Fluent written and spoken German and English; knowledge of another national language is an advantage Strong analytical and problem-solving skills Ability to work independently and in a team Good communication skills and customer orientation TASKS: You will take care of the operation of identity solutions (AD, EntraID, IAM) and the provision of communication services such as MS Exchange Online, Teams and telephony solutions. The security and availability of the solutions play a major role here. In the Application team, you will be involved in the following topics: Responsible for the technical implementation of an IAM solution for the entire company Communication with all stakeholders from HR and relevant departments Identification and planning of the connection of relevant target systems Participation in the development and implementation of IAM strategies and policies Development of role concepts Ensuring 2nd level support together with other engineers If interested, please apply with your latest CV or contact Alex Holmes Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
IT Application Specialist £55,000 City of London Hybrid - 60/40 office/home Application, Applications, Apps, Specialist, Engineer, IT Operations, Software Applications, SQL, Software Application Support, ITIL, Sharepoint, London work as part of the Application Services team in a newly created function within the IT Operations team assist with supporting, maintaining, and optimising all third-party software applications troubleshooting issues, providing user support, and ensuring applications meet the requirements of the business build relationships with internal and external stakeholders have some exposure to insurance industry applications act as an escalation point for the service desk in relation to incidents be responsible for working with the third-party support Responsibilities: Liaise with business users to understand, troubleshoot and resolve 2nd line IT related incidents and services relating to applications. Analyse the impact of issues on business processes to support issue triaging and escalation. Liaise with software vendors for advanced troubleshooting and support. Work with the Application Services Manager Work with the Service Desk team Contributing information to the team about known errors and workarounds relating to incidents and problems. Establish strong business and supplier relationships to drive application and business change to maximise benefit and improve processes. Assist in all aspects of application changes and fixes, from scope design, testing and release to production. Provide guidance and consultation on applications Requirements: Minimum of 3-5 years of experience in software application support Microsoft Office Suite and Windows knowledge. Experience of Incident Management, Service Transition, Change & Problem Management, with Vendor Management preferred. Excellent customer service and business stakeholder management skills. Extensive experience utilising service desk tools to track issues/problems/etc. Desirable: SQL software development processes SharePoint ITIL v3 or v4 qualification
27/09/2024
Full time
IT Application Specialist £55,000 City of London Hybrid - 60/40 office/home Application, Applications, Apps, Specialist, Engineer, IT Operations, Software Applications, SQL, Software Application Support, ITIL, Sharepoint, London work as part of the Application Services team in a newly created function within the IT Operations team assist with supporting, maintaining, and optimising all third-party software applications troubleshooting issues, providing user support, and ensuring applications meet the requirements of the business build relationships with internal and external stakeholders have some exposure to insurance industry applications act as an escalation point for the service desk in relation to incidents be responsible for working with the third-party support Responsibilities: Liaise with business users to understand, troubleshoot and resolve 2nd line IT related incidents and services relating to applications. Analyse the impact of issues on business processes to support issue triaging and escalation. Liaise with software vendors for advanced troubleshooting and support. Work with the Application Services Manager Work with the Service Desk team Contributing information to the team about known errors and workarounds relating to incidents and problems. Establish strong business and supplier relationships to drive application and business change to maximise benefit and improve processes. Assist in all aspects of application changes and fixes, from scope design, testing and release to production. Provide guidance and consultation on applications Requirements: Minimum of 3-5 years of experience in software application support Microsoft Office Suite and Windows knowledge. Experience of Incident Management, Service Transition, Change & Problem Management, with Vendor Management preferred. Excellent customer service and business stakeholder management skills. Extensive experience utilising service desk tools to track issues/problems/etc. Desirable: SQL software development processes SharePoint ITIL v3 or v4 qualification
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
27/09/2024
Full time
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Onsite: Network Engineer Salary: Up to £45,000 per annum dependent on experience + enchanced benefits Location: Onsite in Tewkesbury Security clearance is required for this role I am looking for a Network Engineer to join an existing team, providing operational support to enterprise environments. Day to day activities will include managing the network infrastructure, patch management, network monitoring and upgrades and maintenance. Skills and experience Cisco or Juniper product experience Solarwinds experience Support to a 2nd or 3rd line level If you are interested in discussing this Network Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
27/09/2024
Full time
Onsite: Network Engineer Salary: Up to £45,000 per annum dependent on experience + enchanced benefits Location: Onsite in Tewkesbury Security clearance is required for this role I am looking for a Network Engineer to join an existing team, providing operational support to enterprise environments. Day to day activities will include managing the network infrastructure, patch management, network monitoring and upgrades and maintenance. Skills and experience Cisco or Juniper product experience Solarwinds experience Support to a 2nd or 3rd line level If you are interested in discussing this Network Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: 2nd Line Support Engineer Salary: Up to £30,000 per annum + benefits package Location: Onsite in Fareham We are looking for someone to provide 2nd Line support to our client's customers (Military) and corporate partners. You will be assisting the Service Desk to resolve issues and provide solutions to IT issues. The successful applicant may also engage in projects further afield from time to time and take lead in current and future technologies that will be used within the team. SC Clearance will be required to fulfil this position, and the client will sponsor you through this process if this is not in place already. Essential experience required for the 2nd Line Support Engineer role; + Windows Servers + Active Directory, WINS and Group Policy + Virtualisation - VMWare/HyperV Note, this is an office based role. If you are interested in discussing this 2nd Line Support Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
27/09/2024
Full time
Role: 2nd Line Support Engineer Salary: Up to £30,000 per annum + benefits package Location: Onsite in Fareham We are looking for someone to provide 2nd Line support to our client's customers (Military) and corporate partners. You will be assisting the Service Desk to resolve issues and provide solutions to IT issues. The successful applicant may also engage in projects further afield from time to time and take lead in current and future technologies that will be used within the team. SC Clearance will be required to fulfil this position, and the client will sponsor you through this process if this is not in place already. Essential experience required for the 2nd Line Support Engineer role; + Windows Servers + Active Directory, WINS and Group Policy + Virtualisation - VMWare/HyperV Note, this is an office based role. If you are interested in discussing this 2nd Line Support Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
27/09/2024
Full time
Network Engineer with live DV clearance required for a permanent role with a leading consultancy who have partnered up with major players in the Defence industry. This Network Engineer role will see you join an established team of skilled engineers covering Cisco and Juniper Network Infrastructure, to work on an advanced project which is using Agile methodology. You must be DV cleared otherwise we cannot consider your application. As such, we are looking for a proven Network Engineer with live DV clearance, ideally with previously work experience in NOC/SOC (2nd/3rd line) environments and with the following experience: Proven experience with Cisco Routers and Switches platforms Strong understanding of TCP/IP and routing protocols - BGP, OSPF, RIP, EIGRP Experience of Cisco ACI, Hyperflex, UCS platforms, Firepower, ASA, ISE, BGP EVPN VXLAN, and IPSec/SSL VPNs Good understanding of Ethernet, VLANs, Port Aggregation, and 802.1Q Trunking Excellent verbal and written communication skills Ability to support and troubleshoot to resolve complex incidents CCNA minimum certification This Network Engineer is based in Hampshire full time, and they are offering a salary of £55,000 - £65,000 + benefits. Please note, due to the highly sensitive nature of the project we cannot accept any candidates who don't have live DV Clearance! To apply for this Network Engineer permanent position, please send your CV to Jennifer Palmer at IT Recruitment Solutions. Network Engineer, NOC, SOC, Network Support, Cisco, Juniper, CCNA, Permanent, DV Cleared, Developed Vetting, Hampshire, Defence £55,000 - £65,000 + benefits
Technical Support Engineer - £35,000 - £45,000 - Cardiff with WFH flexibility (2 days per week) Are you a Technical Support Engineer with a background in supporting customers, understanding of Networking/Infrastructure/Storage and looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. Ideally you'd have 2+ years experience in a 1st/2nd line role and looking to develop knowledge in Networking, Storage Solutions etc. This is what you'll be doing: Upgrade planning, delivery and reporting on customer projects have a hand in developing service procedures, policies and standards Upgrading on-prem systems Document procedures for storage policies, procedures and guidelines The experience/knowledge you'll bring to the team: Comfortable working in an agile environment. Windows/Linux installs, config & admin knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc). Understanding of network infrastructure, services and tool sets And this is what you'll get in return: Salary up to £45,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
26/09/2024
Full time
Technical Support Engineer - £35,000 - £45,000 - Cardiff with WFH flexibility (2 days per week) Are you a Technical Support Engineer with a background in supporting customers, understanding of Networking/Infrastructure/Storage and looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. Ideally you'd have 2+ years experience in a 1st/2nd line role and looking to develop knowledge in Networking, Storage Solutions etc. This is what you'll be doing: Upgrade planning, delivery and reporting on customer projects have a hand in developing service procedures, policies and standards Upgrading on-prem systems Document procedures for storage policies, procedures and guidelines The experience/knowledge you'll bring to the team: Comfortable working in an agile environment. Windows/Linux installs, config & admin knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc). Understanding of network infrastructure, services and tool sets And this is what you'll get in return: Salary up to £45,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
1st Line Support Remote - travel to clients sites when required Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. Key Responsibilities Provide end user support via remote technologies and telephone support Flexibility to attend customer sites to provide on-site support as required Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation to 2nd and 3rd line as and when necessary Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all tickets are owned and progressed through their life cycle to a prompt resolution and agreed customer closure, Create and maintain support documentation and knowledgebase articles Cultivate and foster partnerships and positive working relationships with customers and colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times Work with internal and external resources to facilitate the prompt resolution of issues Ensure SLAs and OLA's are proactively managed and attained Qualifications and experience Full driving license (and own vehicle) is essential. Willingness to travel A good level of understanding of Microsoft Cloud services and what they are and what services they provide. Comptia or any Microsoft Qualifications will be an advantage 1st Line Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/09/2024
Full time
1st Line Support Remote - travel to clients sites when required Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. Key Responsibilities Provide end user support via remote technologies and telephone support Flexibility to attend customer sites to provide on-site support as required Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation to 2nd and 3rd line as and when necessary Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all tickets are owned and progressed through their life cycle to a prompt resolution and agreed customer closure, Create and maintain support documentation and knowledgebase articles Cultivate and foster partnerships and positive working relationships with customers and colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times Work with internal and external resources to facilitate the prompt resolution of issues Ensure SLAs and OLA's are proactively managed and attained Qualifications and experience Full driving license (and own vehicle) is essential. Willingness to travel A good level of understanding of Microsoft Cloud services and what they are and what services they provide. Comptia or any Microsoft Qualifications will be an advantage 1st Line Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
We are seeking an IT Field Engineer/Telecoms Engineer to be customer centric and present in the field. Ideally based in Bristol or surrounding area. Have a strong 2nd/3rd line technical background working mainly with MITEL (MIvoice business) with knowledge of 3CX or Unify. Client Details Our client is a well-established Telecommunications Service Provider who operates between Bristol and Cardiff. They are a SME/MSP business, focusing on providing top-notch services to their customers across the South West & Wales. Description The IT Field Engineer/Telecoms Enigneer will be: Providing exceptional technical support to clients on site, over phone, email, or remote access. Undertaking a proactive approach to identify and prevent technical issues by regularly monitoring the customer's systems Maintaining exceptional product knowledge of the companies telecoms portfolio, keeping up to date with industry standards Running diagnostics and troubleshooting technical issues Maintaining documentation of technical issues and resolutions, ensuring that it is kept up to date and accurate Completing root-cause analysis and providing recommendations to solve identified problems Identifying trends in technical issues and proactively recommending solutions to mitigate them Providing on-site support to customers, as required Taking part in the out of hours support rota Managing priority escalations in a customer facing environment Hybrid working, From offices in Bristol or Merthyr Tydfil. Working from home or at the customer premises. Profile The successful IT Field Engineer/Telecoms Engineer should have: Proven track record of 5 years experience on the Mitel product suite Extensive experience with MiVoice Business, MiContact Centre (IVR, Multimedia) MiCollab, MBG (teleworker, SIP) Exceptional understanding of SIP signalling, capture and diagnosis, QOS tagging and VoIP signalling Any experience with Hipath 4K, NuPoint Messenger, MS Teams, 3CX, Gamma, (UCaaS, CCaaS) is advantageous. Strong communication skills. Well presented with a flexible positive attitude and good proactive problem-solving skills A good telephone manner and the ability to communicate both verbally and in writing in a professional manner. Ability to understand the point of view of other departments and put own point of view clearly. Good at keeping other departments in the picture and flagging up potential problems You should be able to work as an individual or as part of a team to provide the required solution for the Tele-Response customers. On Occasion be required to help with support and site installations in some of Tele-Responses offered services such as CCTV, WIFI, IT network, Data and Fibre Infrastructure. Full clean driving licence Job Offer Annual salary of £40,000- £50,000 per annum. Additional earning available through overtime and on call (1in3) Vehicle Allowance (£5,000) + Phone & Laptop. NEST Pension, 25 days annual leave + more. A supportive and innovative work culture, good level of progression. The chance to work in a company that values technology and innovation.
24/09/2024
Full time
We are seeking an IT Field Engineer/Telecoms Engineer to be customer centric and present in the field. Ideally based in Bristol or surrounding area. Have a strong 2nd/3rd line technical background working mainly with MITEL (MIvoice business) with knowledge of 3CX or Unify. Client Details Our client is a well-established Telecommunications Service Provider who operates between Bristol and Cardiff. They are a SME/MSP business, focusing on providing top-notch services to their customers across the South West & Wales. Description The IT Field Engineer/Telecoms Enigneer will be: Providing exceptional technical support to clients on site, over phone, email, or remote access. Undertaking a proactive approach to identify and prevent technical issues by regularly monitoring the customer's systems Maintaining exceptional product knowledge of the companies telecoms portfolio, keeping up to date with industry standards Running diagnostics and troubleshooting technical issues Maintaining documentation of technical issues and resolutions, ensuring that it is kept up to date and accurate Completing root-cause analysis and providing recommendations to solve identified problems Identifying trends in technical issues and proactively recommending solutions to mitigate them Providing on-site support to customers, as required Taking part in the out of hours support rota Managing priority escalations in a customer facing environment Hybrid working, From offices in Bristol or Merthyr Tydfil. Working from home or at the customer premises. Profile The successful IT Field Engineer/Telecoms Engineer should have: Proven track record of 5 years experience on the Mitel product suite Extensive experience with MiVoice Business, MiContact Centre (IVR, Multimedia) MiCollab, MBG (teleworker, SIP) Exceptional understanding of SIP signalling, capture and diagnosis, QOS tagging and VoIP signalling Any experience with Hipath 4K, NuPoint Messenger, MS Teams, 3CX, Gamma, (UCaaS, CCaaS) is advantageous. Strong communication skills. Well presented with a flexible positive attitude and good proactive problem-solving skills A good telephone manner and the ability to communicate both verbally and in writing in a professional manner. Ability to understand the point of view of other departments and put own point of view clearly. Good at keeping other departments in the picture and flagging up potential problems You should be able to work as an individual or as part of a team to provide the required solution for the Tele-Response customers. On Occasion be required to help with support and site installations in some of Tele-Responses offered services such as CCTV, WIFI, IT network, Data and Fibre Infrastructure. Full clean driving licence Job Offer Annual salary of £40,000- £50,000 per annum. Additional earning available through overtime and on call (1in3) Vehicle Allowance (£5,000) + Phone & Laptop. NEST Pension, 25 days annual leave + more. A supportive and innovative work culture, good level of progression. The chance to work in a company that values technology and innovation.
Service Delivery Engineer (24/7) Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line Service Delivery Engineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office 365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP). Our client is paying a basic salary of £40,000 circa to be based in Sittingbourne, Kent on a hybrid basis. You will be a good communicator, technical proficient and be able to provide strategic guidance to clients with regard to technology and IT infrastructures and will enable major business process to change through enhancements to clients IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, as well as technology selection. Responsibilities: Engaging with clients to determine their technology requirements Working with clients to deliver projects to a defined scope, quality, cost and timescale for outcome success. Clarifying client system specifications, understanding working practices and the nature of the customers' business. Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite. Developing new technologies and then implementing these. Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint. Designing, testing, installing and monitoring systems during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technical proficient in the following areas: Microsoft technologies, including Office 365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure/AWS would be advantageous Azure AD, Intune, Power Apps is a nice to have Server Operating Systems, Active Directory, DNS, Group Policy Virtualization technologies including Hyper-V or VMware Network hardware including Routers, Firewall, Switches, Wi-Fi (Vendor Neutral) Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel Mobile Device Management, Security products Backup and DR technologies with a strong understanding of BCP. Package: £30,000 - £40,000 Salary reviews, career progression, training and certifications. On Call Allowance Pension Holiday Training
23/09/2024
Full time
Service Delivery Engineer (24/7) Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line Service Delivery Engineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/3rd line support gaining exposure to the following, Office 365, Microsoft Azure, Active Directory and Networking (DNS, DHCP, TCP/IP). Our client is paying a basic salary of £40,000 circa to be based in Sittingbourne, Kent on a hybrid basis. You will be a good communicator, technical proficient and be able to provide strategic guidance to clients with regard to technology and IT infrastructures and will enable major business process to change through enhancements to clients IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, as well as technology selection. Responsibilities: Engaging with clients to determine their technology requirements Working with clients to deliver projects to a defined scope, quality, cost and timescale for outcome success. Clarifying client system specifications, understanding working practices and the nature of the customers' business. Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite. Developing new technologies and then implementing these. Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint. Designing, testing, installing and monitoring systems during the Project phase Preparing documentation and presenting progress reports to customers following implementation. The candidate will be technical proficient in the following areas: Microsoft technologies, including Office 365 Cloud, Exchange Online and SQL; experience of designing and implementing MS Azure/AWS would be advantageous Azure AD, Intune, Power Apps is a nice to have Server Operating Systems, Active Directory, DNS, Group Policy Virtualization technologies including Hyper-V or VMware Network hardware including Routers, Firewall, Switches, Wi-Fi (Vendor Neutral) Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel Mobile Device Management, Security products Backup and DR technologies with a strong understanding of BCP. Package: £30,000 - £40,000 Salary reviews, career progression, training and certifications. On Call Allowance Pension Holiday Training
Role: Unix Engineer Salary: Up to £55,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be sponsored through the process if this is not in place already. You will be a confident Unix Engineer with experience to a 2nd/3rd line support level. You will be supporting on a large MOD project. Essential experience required for the Unix Engineer role; + Oracle + Unix + Solaris + VMWare If you are interested in discussing this Unix Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
23/09/2024
Full time
Role: Unix Engineer Salary: Up to £55,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be sponsored through the process if this is not in place already. You will be a confident Unix Engineer with experience to a 2nd/3rd line support level. You will be supporting on a large MOD project. Essential experience required for the Unix Engineer role; + Oracle + Unix + Solaris + VMWare If you are interested in discussing this Unix Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Role: Linux Engineer Salary: Up to £55,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be sponsored through the process if this is not in place already. You will be a confident Linux/Unix Engineer with experience to a 2nd/3rd line support level. You will be supporting on a large MOD project. Essential experience required for the Unix Engineer role; + Oracle + Unix + Solaris + VMWare If you are interested in discussing this Linux Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
23/09/2024
Full time
Role: Linux Engineer Salary: Up to £55,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be sponsored through the process if this is not in place already. You will be a confident Linux/Unix Engineer with experience to a 2nd/3rd line support level. You will be supporting on a large MOD project. Essential experience required for the Unix Engineer role; + Oracle + Unix + Solaris + VMWare If you are interested in discussing this Linux Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Onsite: Network Engineer Salary: Up to £45,000 per annum dependent on experience + enchanced benefits Location: Onsite in Tewkesbury Security clearance is required for this role I am looking for a Network Engineer to join an existing team, providing operational support to enterprise environments. Day to day activities will include managing the network infrastructure, patch management, network monitoring and upgrades and maintenance. Skills and experience Cisco or Juniper product experience Solarwinds experience Support to a 2nd or 3rd line level If you are interested in discussing this Network Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
23/09/2024
Full time
Onsite: Network Engineer Salary: Up to £45,000 per annum dependent on experience + enchanced benefits Location: Onsite in Tewkesbury Security clearance is required for this role I am looking for a Network Engineer to join an existing team, providing operational support to enterprise environments. Day to day activities will include managing the network infrastructure, patch management, network monitoring and upgrades and maintenance. Skills and experience Cisco or Juniper product experience Solarwinds experience Support to a 2nd or 3rd line level If you are interested in discussing this Network Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
23/09/2024
Full time
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Lynx are working with a growing Managed Service Provider who are looking to add a 3rd Line Support Engineer to their technical team. This 3rd Line Support Engineer would particularly suit a 2nd Line Support Engineer who is looking to progress. Essential Skills & Experience: Windows Operating System exposure Office365 experience Full UK driving licence Virtualisation (VMWare or Hyper-V) Networking (Switches, WIFI, Firewalls) Excellent communication skills This 3rd Line Support Engineer role is 5 days a week in the office. If this 3rd Line Support Engineer is of interest, please apply ASAP.
23/09/2024
Full time
Lynx are working with a growing Managed Service Provider who are looking to add a 3rd Line Support Engineer to their technical team. This 3rd Line Support Engineer would particularly suit a 2nd Line Support Engineer who is looking to progress. Essential Skills & Experience: Windows Operating System exposure Office365 experience Full UK driving licence Virtualisation (VMWare or Hyper-V) Networking (Switches, WIFI, Firewalls) Excellent communication skills This 3rd Line Support Engineer role is 5 days a week in the office. If this 3rd Line Support Engineer is of interest, please apply ASAP.