3rd Line support Ideally, the candidate should have over 3-5 years of experience working with Cisco UC Environments Cisco CCNA or CCNP Collaboration certification is advantageous Management of Datacentre Equipment including Cisco Rack Servers like BE7000H, UCS-C220, UCS-C240, etc. VMware ESXi Management and VM Administration Administration of Cisco UC Servers (Cisco Unified Communication Manager, Cisco Unified IM and Presence, Cisco Unity Connection) Experience in administration of Cisco Expressway Clusters Administration of Cisco SBCs (Cisco Unified Border Elements) Strong understanding of SIP Protocol, ability to analyse SIP Traces, and administration of Cisco Endpoints (Deskphones and Videoconferencing Systems) Ability to independently implement changes on the Cisco UC Platform (System upgrades, Certificate Renewals, etc.) Understanding of Call Routing on Cisco CUCM Ability to analyse and troubleshoot problems in the Cisco UC Environment and 3rd-party applications Handling and support of technical escalations with Vendors Desired: Experience with Cisco Rooms Desired: Experience with Cisco Meeting Server and troubleshooting
17/04/2024
Full time
3rd Line support Ideally, the candidate should have over 3-5 years of experience working with Cisco UC Environments Cisco CCNA or CCNP Collaboration certification is advantageous Management of Datacentre Equipment including Cisco Rack Servers like BE7000H, UCS-C220, UCS-C240, etc. VMware ESXi Management and VM Administration Administration of Cisco UC Servers (Cisco Unified Communication Manager, Cisco Unified IM and Presence, Cisco Unity Connection) Experience in administration of Cisco Expressway Clusters Administration of Cisco SBCs (Cisco Unified Border Elements) Strong understanding of SIP Protocol, ability to analyse SIP Traces, and administration of Cisco Endpoints (Deskphones and Videoconferencing Systems) Ability to independently implement changes on the Cisco UC Platform (System upgrades, Certificate Renewals, etc.) Understanding of Call Routing on Cisco CUCM Ability to analyse and troubleshoot problems in the Cisco UC Environment and 3rd-party applications Handling and support of technical escalations with Vendors Desired: Experience with Cisco Rooms Desired: Experience with Cisco Meeting Server and troubleshooting
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
16/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
16/04/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
16/04/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
11/04/2024
Full time
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps