Principal SAP Solutions Architect - Hybrid Harvey Nash is currently recruiting for a permanent role with our client, a leading organisation in the retail industry who are currently undergoing lots of change and transformation. It is a really exciting time for an enthusiastic Solutions Architect to join the team and have instant impact in the successful implementation of S/4 Finance and rollout of SAP across the wider business. As a Principal SAP Solutions Architect, you'll be our expert in SAP design, and we'll look to you to lead on our roadmap definition, drive strategic development, and proactively support the delivery of solutions in-line with proposed designs. The role: Lead the design direction for our SAP solutions, providing expertise and guidance. Collaborate with colleagues to ensure that designs fit within our IT landscape. Analyse solution options, make key design decisions, and complete the appropriate architecture design documentation. Ensure that the delivered solutions meet business needs and align with architectural governance and standards. Stay informed about new technologies, relevant industry trends, and the latest innovations. Use this knowledge to influence practical architecture designs and decisions. Contribute to our architecture community of practice by sharing your knowledge and experience with other colleagues. The candidate: Extensive SAP Lead Design Experience: Demonstrated expertise in SAP architecture design, best practices, and standards. Complex SAP Project Involvement: Successfully contributed to intricate SAP projects, including those with tightly integrated end-to-end solutions, particularly within the finance domain. Industry-Specific SAP Finance Knowledge: Proficient in SAP Finance, with experience in industries such as Retail, Wholesale, or Consumer Packaged Goods. Solid Understanding of S/4 Finance: Well-versed in key S/4 Finance processes, including Management and Financial Reporting, Financial Planning & Analysis, AP/AR, Tax, and Treasury. Effective Communication and Relationship-Building: Skilled at influencing and constructively challenging individuals across diverse contexts. Please apply now or contact me directly for a confidential conversation: Email - (see below) Principal SAP Solutions Architect - Hybrid
24/04/2024
Full time
Principal SAP Solutions Architect - Hybrid Harvey Nash is currently recruiting for a permanent role with our client, a leading organisation in the retail industry who are currently undergoing lots of change and transformation. It is a really exciting time for an enthusiastic Solutions Architect to join the team and have instant impact in the successful implementation of S/4 Finance and rollout of SAP across the wider business. As a Principal SAP Solutions Architect, you'll be our expert in SAP design, and we'll look to you to lead on our roadmap definition, drive strategic development, and proactively support the delivery of solutions in-line with proposed designs. The role: Lead the design direction for our SAP solutions, providing expertise and guidance. Collaborate with colleagues to ensure that designs fit within our IT landscape. Analyse solution options, make key design decisions, and complete the appropriate architecture design documentation. Ensure that the delivered solutions meet business needs and align with architectural governance and standards. Stay informed about new technologies, relevant industry trends, and the latest innovations. Use this knowledge to influence practical architecture designs and decisions. Contribute to our architecture community of practice by sharing your knowledge and experience with other colleagues. The candidate: Extensive SAP Lead Design Experience: Demonstrated expertise in SAP architecture design, best practices, and standards. Complex SAP Project Involvement: Successfully contributed to intricate SAP projects, including those with tightly integrated end-to-end solutions, particularly within the finance domain. Industry-Specific SAP Finance Knowledge: Proficient in SAP Finance, with experience in industries such as Retail, Wholesale, or Consumer Packaged Goods. Solid Understanding of S/4 Finance: Well-versed in key S/4 Finance processes, including Management and Financial Reporting, Financial Planning & Analysis, AP/AR, Tax, and Treasury. Effective Communication and Relationship-Building: Skilled at influencing and constructively challenging individuals across diverse contexts. Please apply now or contact me directly for a confidential conversation: Email - (see below) Principal SAP Solutions Architect - Hybrid
Job Title: Technical Architect - Resilience & Disaster Recovery Location: Hybrid - London, Bristol or Manchester Salary/Rate: £400 per day INSIDE IR35 Start Date: Immediately Job Type: 6 Month Contract - 3 year project Technical Architect The scope of this project includes the identification of critical applications with the aim of evaluating and enhancing the performance, reliability, and security of applications across the team The project team will engage with stakeholders around the team to assess the overall impact of developing Resilience and Disaster Recovery solutions across the critically defined applications. The delivery of the proposed solutions will need to be validated by relevant board members and stakeholders. If agreed, the project team will leverage and develop the solutions with the most fit for purpose suppliers. Someone with experience of working within Government (Public Sector) is desired.
24/04/2024
Project-based
Job Title: Technical Architect - Resilience & Disaster Recovery Location: Hybrid - London, Bristol or Manchester Salary/Rate: £400 per day INSIDE IR35 Start Date: Immediately Job Type: 6 Month Contract - 3 year project Technical Architect The scope of this project includes the identification of critical applications with the aim of evaluating and enhancing the performance, reliability, and security of applications across the team The project team will engage with stakeholders around the team to assess the overall impact of developing Resilience and Disaster Recovery solutions across the critically defined applications. The delivery of the proposed solutions will need to be validated by relevant board members and stakeholders. If agreed, the project team will leverage and develop the solutions with the most fit for purpose suppliers. Someone with experience of working within Government (Public Sector) is desired.
Solutions Architect - MS Azure/MS Full Dev Stack - Flex Hybrid Working/Manchester - £67K + Benefits Due to growth our clients Architecture team are expanding with either an experienced Solution Architect or Senior Software Developer who is looking to step up into transitioning into a Solution Architect role. If you have the experience and confidence to drive solutions and can effectively influence innovation and change. This role requires extensive knowledge of the Microsoft Azure cloud platform, the Microsoft development stack and related technologies surrounding the .NET framework, with focus on best practice and the latest cloud design patterns - if that's you then read on! To apply you should tick most of the bullets for the following skills and experience: Experience in the design of Azure cloud applications and the methods used to analyze and documents architectures Expert in software architecture and defining cloud solutions. Knowledge of Azure Cloud architecture, components, and services including security, high availability, disaster recovery and performance tuning Knowledge of Azure cloud design patterns, application migration and modernization approaches Extensive commercial software development knowledge in cloud and on-premise environments Advanced knowledge of software design patterns Advanced knowledge of OO design principles and techniques Ability to persuaded and influence both internal and external stakeholders. Logical thinker, able to diagnose, troubleshoot and co-ordinate resolution of complex technical issues in a pressured environment. Nurture, support and encourage the development teams to ensure they stay engaged with the technical vision Have a can-do attitude with the ability to manage your own time Be inquisitive and eager to research and learn new and emerging technologies Provide architectural leadership, driving solution implementations through to successful delivery. Solid commercial acumen Be a strong team player Fantastic organisation and team to work in, snapshot of benefits include: 35 hour week, excellent contributory pension (up to 11.5%), up to 30 days leave, Life Assurance & BUPA PMI etc. Teams interviews ASAP, 2 stage process to offer. Start ASAP. Stuart Graham (see below)
23/04/2024
Full time
Solutions Architect - MS Azure/MS Full Dev Stack - Flex Hybrid Working/Manchester - £67K + Benefits Due to growth our clients Architecture team are expanding with either an experienced Solution Architect or Senior Software Developer who is looking to step up into transitioning into a Solution Architect role. If you have the experience and confidence to drive solutions and can effectively influence innovation and change. This role requires extensive knowledge of the Microsoft Azure cloud platform, the Microsoft development stack and related technologies surrounding the .NET framework, with focus on best practice and the latest cloud design patterns - if that's you then read on! To apply you should tick most of the bullets for the following skills and experience: Experience in the design of Azure cloud applications and the methods used to analyze and documents architectures Expert in software architecture and defining cloud solutions. Knowledge of Azure Cloud architecture, components, and services including security, high availability, disaster recovery and performance tuning Knowledge of Azure cloud design patterns, application migration and modernization approaches Extensive commercial software development knowledge in cloud and on-premise environments Advanced knowledge of software design patterns Advanced knowledge of OO design principles and techniques Ability to persuaded and influence both internal and external stakeholders. Logical thinker, able to diagnose, troubleshoot and co-ordinate resolution of complex technical issues in a pressured environment. Nurture, support and encourage the development teams to ensure they stay engaged with the technical vision Have a can-do attitude with the ability to manage your own time Be inquisitive and eager to research and learn new and emerging technologies Provide architectural leadership, driving solution implementations through to successful delivery. Solid commercial acumen Be a strong team player Fantastic organisation and team to work in, snapshot of benefits include: 35 hour week, excellent contributory pension (up to 11.5%), up to 30 days leave, Life Assurance & BUPA PMI etc. Teams interviews ASAP, 2 stage process to offer. Start ASAP. Stuart Graham (see below)
Senior Backend .NET Developer (.NET, AWS, Terraform, DynamoDB) Location: Manchester - Hybrid (2 days a week in the office) Salary: up to £65,000 plus a great benefits package We are working with a leading organisation who is currently looking for a number of talented Senior .NET Developers to join their brand new development team. Situated within the Enterprise Technology sector, their Product Engineering division is dedicated to crafting top-tier software products for clients. Embracing modern software development practices, they harness Cloud Technologies and DevOps principles to deliver robust, scalable, and secure systems. The Role: As a Senior .NET Developer, you will play a pivotal role in developing and maintaining the revolutionary connected data platform system. Collaborating closely with cross-functional teams, the successful candidate will architect and implement solutions that exceed user expectations. If passionate about software development with a strong background in .NET technologies, they want you on their team! Key Responsibilities: Developing and maintaining a greenfield connected data platform system. Collaborating with cross-functional teams to deliver high-quality, scalable solutions. Ensuring delivery of very high quality code and workmanship. Tech Stack: Cloud Platform: AWS Infrastructure-as-Code: Terraform Primary Compute: .NET 7/Linux/Docker/AWS EKS/AWS ECS Worker Compute: AWS Lambda (Javascript/Python) Primary SQL: AWS Aurora (MySQL/Postgres) NoSQL: AWS DocumentDB/AWS DynamoDB Message Bus: Kafka/AWS MSK, SNS/SQS, AWS EventBridge Web Experience: React Source Control: GitHub Enterprise CICD: GitHub Actions Required Skills and Experience: Strong background in Software Engineering, with expertise in .Net, AWS, Terraform, SQL & No-SQL databases, and Event Driven systems. Experience working within fast-paced teams, employing Continuous Delivery and modern software Engineering practices. Proficiency in delivering CLEAN code to high standards. Experience in Product-driven teams, thriving in Lean/Agile environments. Familiarity with Test Driven Development (TDD). To be successful in these Senior .NET Developer roles, you will need: Excellent interpersonal and communication skills. Ability to articulate arguments effectively to technical and non-technical stakeholders. Natural inclination towards value delivery and risk minimisation. Hands-on experience working through end-to-end project life cycles within Agile environments. Capacity to manage multiple priorities simultaneously and contribute to broader group strategies. Ability to work independently or collaboratively with minimal supervision. If you're interested in joining this forward-thinking team and making an impact with cutting-edge technology, apply now!
23/04/2024
Full time
Senior Backend .NET Developer (.NET, AWS, Terraform, DynamoDB) Location: Manchester - Hybrid (2 days a week in the office) Salary: up to £65,000 plus a great benefits package We are working with a leading organisation who is currently looking for a number of talented Senior .NET Developers to join their brand new development team. Situated within the Enterprise Technology sector, their Product Engineering division is dedicated to crafting top-tier software products for clients. Embracing modern software development practices, they harness Cloud Technologies and DevOps principles to deliver robust, scalable, and secure systems. The Role: As a Senior .NET Developer, you will play a pivotal role in developing and maintaining the revolutionary connected data platform system. Collaborating closely with cross-functional teams, the successful candidate will architect and implement solutions that exceed user expectations. If passionate about software development with a strong background in .NET technologies, they want you on their team! Key Responsibilities: Developing and maintaining a greenfield connected data platform system. Collaborating with cross-functional teams to deliver high-quality, scalable solutions. Ensuring delivery of very high quality code and workmanship. Tech Stack: Cloud Platform: AWS Infrastructure-as-Code: Terraform Primary Compute: .NET 7/Linux/Docker/AWS EKS/AWS ECS Worker Compute: AWS Lambda (Javascript/Python) Primary SQL: AWS Aurora (MySQL/Postgres) NoSQL: AWS DocumentDB/AWS DynamoDB Message Bus: Kafka/AWS MSK, SNS/SQS, AWS EventBridge Web Experience: React Source Control: GitHub Enterprise CICD: GitHub Actions Required Skills and Experience: Strong background in Software Engineering, with expertise in .Net, AWS, Terraform, SQL & No-SQL databases, and Event Driven systems. Experience working within fast-paced teams, employing Continuous Delivery and modern software Engineering practices. Proficiency in delivering CLEAN code to high standards. Experience in Product-driven teams, thriving in Lean/Agile environments. Familiarity with Test Driven Development (TDD). To be successful in these Senior .NET Developer roles, you will need: Excellent interpersonal and communication skills. Ability to articulate arguments effectively to technical and non-technical stakeholders. Natural inclination towards value delivery and risk minimisation. Hands-on experience working through end-to-end project life cycles within Agile environments. Capacity to manage multiple priorities simultaneously and contribute to broader group strategies. Ability to work independently or collaboratively with minimal supervision. If you're interested in joining this forward-thinking team and making an impact with cutting-edge technology, apply now!
Senior Data Architect Manchester/Hybrid circa £100k + bonus and benefits Datamodelling Senior Data Architect with significant Datamodelling experience is required by vibrant London Market Insurer. They are a market leading organisation currently undergoing a major growth programme within their data function. This role will be Embedded in a team of cross functional Solution Architects, you will lead the data definitions as well as support the design and engineering of highly appropriate, tightly integrated, flexible and fault-tolerant data repositories and systems with the lens of a consistent end to end data architecture and high data quality. You will moreover support data governance in the design of the required governance, management, and operational processes around data quality for the overall data strategy implementation of an integrated and regulatory compliant data ecosystem. This would suit somebody that has strong experience in Business Intelligence, Analytics and Data Operations. Key Responsibilities: Lead the implementation and digitalization agenda in a cross-functional team of architects from business and technology Create the design pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics and R&D in close alignment with business functions and enterprise Information management Manage the Information Management framework, architecture, processes, and solutions Be responsible for strategic roadmaps that describe the journey to target state for all Data & Analytics domains Responsible for implementation of the data quality strategy Review third parties' high-level designs and implementations to ensure quality, coherence and consistency Deliver standards and patterns, controls on how they deploy services in a standard and repeatable way Key Requirements: Significant experience in Datamodelling and the implementation of comprehensive data systems and data architectures Insurance experience ideal, not essential Understanding and knowledge of system development life cycle methodologies (such as agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps) Ability to estimate the financial impact of technology alternatives in terms of benefit and cost Excellent collaboration and communications skills to deal with senior leaders, stakeholders and executives and to build and nurture business relationships Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas If you are looking to join a successful, growth organisation with technology and employee wellbeing at its core, please do get in touch. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. *All salaries are subject to experience*
22/04/2024
Full time
Senior Data Architect Manchester/Hybrid circa £100k + bonus and benefits Datamodelling Senior Data Architect with significant Datamodelling experience is required by vibrant London Market Insurer. They are a market leading organisation currently undergoing a major growth programme within their data function. This role will be Embedded in a team of cross functional Solution Architects, you will lead the data definitions as well as support the design and engineering of highly appropriate, tightly integrated, flexible and fault-tolerant data repositories and systems with the lens of a consistent end to end data architecture and high data quality. You will moreover support data governance in the design of the required governance, management, and operational processes around data quality for the overall data strategy implementation of an integrated and regulatory compliant data ecosystem. This would suit somebody that has strong experience in Business Intelligence, Analytics and Data Operations. Key Responsibilities: Lead the implementation and digitalization agenda in a cross-functional team of architects from business and technology Create the design pillars for Data Governance, Metadata Management, MDM, Data Quality, Data Warehousing, Sourcing and Staging of data, BI, Advanced Analytics and R&D in close alignment with business functions and enterprise Information management Manage the Information Management framework, architecture, processes, and solutions Be responsible for strategic roadmaps that describe the journey to target state for all Data & Analytics domains Responsible for implementation of the data quality strategy Review third parties' high-level designs and implementations to ensure quality, coherence and consistency Deliver standards and patterns, controls on how they deploy services in a standard and repeatable way Key Requirements: Significant experience in Datamodelling and the implementation of comprehensive data systems and data architectures Insurance experience ideal, not essential Understanding and knowledge of system development life cycle methodologies (such as agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps) Ability to estimate the financial impact of technology alternatives in terms of benefit and cost Excellent collaboration and communications skills to deal with senior leaders, stakeholders and executives and to build and nurture business relationships Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas If you are looking to join a successful, growth organisation with technology and employee wellbeing at its core, please do get in touch. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. *All salaries are subject to experience*
Senior Systems Engineering Consultant Multiple locations available - Bristol, Manchester, Aldershot, Reading, Silchester Hybrid available (50/50 split) £35,000 - £60,000 + excellent Benefits + joining bonus Join us as a Senior Systems Engineering Consultant in Aerospace, Defence, Security and Technology. You'll work with teams that use Systems Thinking to analyse, assess and develop solutions to their most complex challenges. Underpinned by a Model Based Systems Engineering (MBSE) ethos, you will help our clients unlock their full potential to innovate. We have a huge variety of projects, ranging from niche consultancy projects to large, high-profile programmes. So, you'll always be able to keep yourself challenged. Your Purpose - Senior Systems Engineering Consultant Provide consultancy to client project and engineering managers. Lead the use of best practice techniques and tools on client and internal projects. Champion a Model Based Systems Engineering (MBSE) approach to solving client issues. Develop and implement strategies to achieve successful client decision milestones. Deliver identified engineering outputs within time, cost, and quality constraints as part of an engineering service to a client. Proactively identify opportunities and contribute to ADS&T growth. Contribute to the development of our people through mentoring and coaching. A commensurate level of senior experience in any of these areas - Senior Systems Engineering Consultant The use of MBSE approaches and tools (eg Sparx EA, Cameo). Knowledge of modelling languages and architecture frameworks, eg, UML/SysML, ArchiMate, TOGAF, MODAF. Requirements engineering and its link to verification and validation. Knowledge of engineering life cycles, their selection, tailoring and implementation. Working on the integration of complex systems, including military civilian platforms (submarines, aircraft, ships, and vehicles), civilian aircraft systems and advanced power and energy systems. Applying systems engineering processes (eg, ISO 15288:2023) across the life cycle. Managing projects and teams within different development methods. Understanding of engineering within the MOD's acquisition framework, Knowledge in Defence (KiD). Strong interpersonal skills and able to build trusted relationships. Ability to understand, simplify and explain subject matter to non-engineers and senior stakeholders.
22/04/2024
Full time
Senior Systems Engineering Consultant Multiple locations available - Bristol, Manchester, Aldershot, Reading, Silchester Hybrid available (50/50 split) £35,000 - £60,000 + excellent Benefits + joining bonus Join us as a Senior Systems Engineering Consultant in Aerospace, Defence, Security and Technology. You'll work with teams that use Systems Thinking to analyse, assess and develop solutions to their most complex challenges. Underpinned by a Model Based Systems Engineering (MBSE) ethos, you will help our clients unlock their full potential to innovate. We have a huge variety of projects, ranging from niche consultancy projects to large, high-profile programmes. So, you'll always be able to keep yourself challenged. Your Purpose - Senior Systems Engineering Consultant Provide consultancy to client project and engineering managers. Lead the use of best practice techniques and tools on client and internal projects. Champion a Model Based Systems Engineering (MBSE) approach to solving client issues. Develop and implement strategies to achieve successful client decision milestones. Deliver identified engineering outputs within time, cost, and quality constraints as part of an engineering service to a client. Proactively identify opportunities and contribute to ADS&T growth. Contribute to the development of our people through mentoring and coaching. A commensurate level of senior experience in any of these areas - Senior Systems Engineering Consultant The use of MBSE approaches and tools (eg Sparx EA, Cameo). Knowledge of modelling languages and architecture frameworks, eg, UML/SysML, ArchiMate, TOGAF, MODAF. Requirements engineering and its link to verification and validation. Knowledge of engineering life cycles, their selection, tailoring and implementation. Working on the integration of complex systems, including military civilian platforms (submarines, aircraft, ships, and vehicles), civilian aircraft systems and advanced power and energy systems. Applying systems engineering processes (eg, ISO 15288:2023) across the life cycle. Managing projects and teams within different development methods. Understanding of engineering within the MOD's acquisition framework, Knowledge in Defence (KiD). Strong interpersonal skills and able to build trusted relationships. Ability to understand, simplify and explain subject matter to non-engineers and senior stakeholders.
Are you a visionary iOS Developer ready to take the reins and lead a dynamic team towards ground-breaking mobile app development? If you have a passion for crafting seamless user experiences, staying ahead of industry trends, and driving innovation in the iOS ecosystem, then this company want to hear from you! Who Are The Client: This Manchester based business, are a cutting-edge tech company committed to pushing boundaries and creating transformative digital experiences. Their large-scale mobile team is driven by a shared passion for excellence and a commitment to delivering top-notch iOS applications that leave a lasting impression. What You'll Be Doing: As a Lead iOS Developer, you'll be at the forefront of shaping the future of the company's mobile applications. You will lead projects and mentor a team of iOS developers, driving the design, development, and deployment of innovative iOS solutions. Your responsibilities will include: Architecting and implementing robust, scalable, and maintainable iOS applications. Leading and mentoring a team of iOS developers, fostering a collaborative and innovative environment. Collaborating with cross-functional teams, including designers and product managers, to deliver high-quality solutions. Staying up-to-date with the latest iOS trends and technologies, and incorporating them into their development processes. Providing technical leadership and guidance to ensure the success of iOS projects. Working from their Manchester office a few times a week for team collaboration purposes. Technical Skills: Proven experience as an iOS Developer with a strong portfolio of successful applications. Expertise in Swift and Objective-C, with a deep understanding of iOS frameworks. Previous mentoring experience within an iOS development team. Strong problem-solving skills and the ability to thrive in a fast-paced, agile environment. Excellent communication and teamwork skills. What They Offer A dynamic and inclusive work environment that encourages creativity and collaboration. Competitive starting salary of up to £83,000 and benefits package. Opportunities for professional growth and development through continuous learning and training. The chance to work on exciting projects that impact users globally. If you're ready to lead the charge in iOS development and make a lasting impact, I want to hear from you! InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
18/04/2024
Full time
Are you a visionary iOS Developer ready to take the reins and lead a dynamic team towards ground-breaking mobile app development? If you have a passion for crafting seamless user experiences, staying ahead of industry trends, and driving innovation in the iOS ecosystem, then this company want to hear from you! Who Are The Client: This Manchester based business, are a cutting-edge tech company committed to pushing boundaries and creating transformative digital experiences. Their large-scale mobile team is driven by a shared passion for excellence and a commitment to delivering top-notch iOS applications that leave a lasting impression. What You'll Be Doing: As a Lead iOS Developer, you'll be at the forefront of shaping the future of the company's mobile applications. You will lead projects and mentor a team of iOS developers, driving the design, development, and deployment of innovative iOS solutions. Your responsibilities will include: Architecting and implementing robust, scalable, and maintainable iOS applications. Leading and mentoring a team of iOS developers, fostering a collaborative and innovative environment. Collaborating with cross-functional teams, including designers and product managers, to deliver high-quality solutions. Staying up-to-date with the latest iOS trends and technologies, and incorporating them into their development processes. Providing technical leadership and guidance to ensure the success of iOS projects. Working from their Manchester office a few times a week for team collaboration purposes. Technical Skills: Proven experience as an iOS Developer with a strong portfolio of successful applications. Expertise in Swift and Objective-C, with a deep understanding of iOS frameworks. Previous mentoring experience within an iOS development team. Strong problem-solving skills and the ability to thrive in a fast-paced, agile environment. Excellent communication and teamwork skills. What They Offer A dynamic and inclusive work environment that encourages creativity and collaboration. Competitive starting salary of up to £83,000 and benefits package. Opportunities for professional growth and development through continuous learning and training. The chance to work on exciting projects that impact users globally. If you're ready to lead the charge in iOS development and make a lasting impact, I want to hear from you! InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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