Field Service Engineer - 2nd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Field Service Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Field Service Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills, * Previous Field service experience * Previous 2nd Line experience * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. * Suggesting improvements and upgrades for current POS infrastructures. * Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
27/03/2024
Full time
Field Service Engineer - 2nd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Field Service Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Field Service Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills, * Previous Field service experience * Previous 2nd Line experience * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. * Suggesting improvements and upgrades for current POS infrastructures. * Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Role- Commercial Analyst Location: London/Nottingham - Hybrid/Flexible working including a 4-day week. What you will do: Develop a deep understanding of the Client data, tools, products, and capabilities Establish a clear segmentation of the energy and wider utilities market based on where these would offer value in solving problems, improve profitability, improve business processes, and assist in compliance with regulations, etc. Develop an understanding of the value of these to all potential customers of Client data and establish a pricing approach, methodology, and policy focused on value-based pricing Build an external network of capable and relevant professionals and academics to ensure continuous learning and relevance Validate the approach with a market competitor analysis and assessment of successful strategies and methodologies and share understanding with the business Test the pricing approach with legal, procurement and the core individuals who understand the Client market and competitive and regulatory landscape Secure acceptance and buy-in to the pricing approach from the SMT (Senior Management Team) and the key commercial stakeholders and ensure traction in all commercial pricing decisions before these are presented to the customer Ensure application of the approach in all pricing decisions and strategies Work with Marketing and Engagement (M&E) enabling effective communication of complex to customers in a way that encourages sales Contribute to the annual business strategy and plan ensuring optimised value-based pricing forms a core component of revenue and profitability growth and optimisation Working effectively as a finance team member in the commercial teams being accepted as an integral part of their ability to deliver Your typical week might be: Market and product research. Supporting/working with sales teams in developing pricing proposals. Engaging with SMT/CDO/Head of Business Development/FD on pricing strategies and approaches to optimising revenue and profit. External networking building pricing-related contacts and understanding. Building pricing models and proposals. Sharing knowledge and building an understanding of the role and importance of value-based pricing.
27/03/2024
Full time
Role- Commercial Analyst Location: London/Nottingham - Hybrid/Flexible working including a 4-day week. What you will do: Develop a deep understanding of the Client data, tools, products, and capabilities Establish a clear segmentation of the energy and wider utilities market based on where these would offer value in solving problems, improve profitability, improve business processes, and assist in compliance with regulations, etc. Develop an understanding of the value of these to all potential customers of Client data and establish a pricing approach, methodology, and policy focused on value-based pricing Build an external network of capable and relevant professionals and academics to ensure continuous learning and relevance Validate the approach with a market competitor analysis and assessment of successful strategies and methodologies and share understanding with the business Test the pricing approach with legal, procurement and the core individuals who understand the Client market and competitive and regulatory landscape Secure acceptance and buy-in to the pricing approach from the SMT (Senior Management Team) and the key commercial stakeholders and ensure traction in all commercial pricing decisions before these are presented to the customer Ensure application of the approach in all pricing decisions and strategies Work with Marketing and Engagement (M&E) enabling effective communication of complex to customers in a way that encourages sales Contribute to the annual business strategy and plan ensuring optimised value-based pricing forms a core component of revenue and profitability growth and optimisation Working effectively as a finance team member in the commercial teams being accepted as an integral part of their ability to deliver Your typical week might be: Market and product research. Supporting/working with sales teams in developing pricing proposals. Engaging with SMT/CDO/Head of Business Development/FD on pricing strategies and approaches to optimising revenue and profit. External networking building pricing-related contacts and understanding. Building pricing models and proposals. Sharing knowledge and building an understanding of the role and importance of value-based pricing.
Tailored Solutions Engineer - GNSS - RF - Software - Paignton - Hybrid - (RL7355) Job Title - Tailored Solutions Lead Engineer Reference - RL7355 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - The successful candidate will have significant technical project lead exposure, and extensive knowledge of related technology, ideally GNSS, Software or RF Engineering. Knowledge of simulator technology and usage is advantageous. The Role - The key focus of this role is to oversee and support the Tailored Solutions (TS) team's work and technical development. You will act as a solutions architect, for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. You will be tasked with coordinating engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Key Duties - Act as solutions architect for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. Oversee and support the Tailored Solutions (TS) team's work and technical development. Coordinate engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Support the team of TS Engineers in their engagements with Sales teams and customers on high profile projects as required. Review the detailed technical content provided in the formal Tailored Solution technical proposals. Actively support driving the evolution of TS by optimizing our processes as well as our solution architecture and employed technologies. Own the structure of TS technical documentation and its regular updating. Through collaborative efforts, ensure supporting materials including (Part creation, bill of materials etc.) are prepared. Requirements - Extensive Knowledge of a suitable technology - ideally GNSS, Software or RF Engineering specialty. Knowledge of simulator technology and usage is a plus. Time spent in an individual technical role and significant technical project lead exposure. Requirements gathering and technical proposal writing knowledge, including exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Excellent communication skills required to liaise across multi-discipline project teams and engage with Subject Matter Experts. Comfortable leading and working with small teams. Excellent problem-solving skills with the ability to reach out and coordinate highly technical inputs from the wider engineering team. Experience of mentoring and supporting junior team members. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
27/03/2024
Full time
Tailored Solutions Engineer - GNSS - RF - Software - Paignton - Hybrid - (RL7355) Job Title - Tailored Solutions Lead Engineer Reference - RL7355 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - The successful candidate will have significant technical project lead exposure, and extensive knowledge of related technology, ideally GNSS, Software or RF Engineering. Knowledge of simulator technology and usage is advantageous. The Role - The key focus of this role is to oversee and support the Tailored Solutions (TS) team's work and technical development. You will act as a solutions architect, for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. You will be tasked with coordinating engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Key Duties - Act as solutions architect for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. Oversee and support the Tailored Solutions (TS) team's work and technical development. Coordinate engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Support the team of TS Engineers in their engagements with Sales teams and customers on high profile projects as required. Review the detailed technical content provided in the formal Tailored Solution technical proposals. Actively support driving the evolution of TS by optimizing our processes as well as our solution architecture and employed technologies. Own the structure of TS technical documentation and its regular updating. Through collaborative efforts, ensure supporting materials including (Part creation, bill of materials etc.) are prepared. Requirements - Extensive Knowledge of a suitable technology - ideally GNSS, Software or RF Engineering specialty. Knowledge of simulator technology and usage is a plus. Time spent in an individual technical role and significant technical project lead exposure. Requirements gathering and technical proposal writing knowledge, including exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Excellent communication skills required to liaise across multi-discipline project teams and engage with Subject Matter Experts. Comfortable leading and working with small teams. Excellent problem-solving skills with the ability to reach out and coordinate highly technical inputs from the wider engineering team. Experience of mentoring and supporting junior team members. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Subject - Technical Support Engineer - Hands on Lab Equipment - Devon Job Title - Technical Support Engineer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Candidate - As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role - Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties - As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other Responsibilities - Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements - BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: 1. Power Meters 2. Spectrum analysers 3. Frequency counters 4. Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable - Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
26/03/2024
Full time
Subject - Technical Support Engineer - Hands on Lab Equipment - Devon Job Title - Technical Support Engineer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Candidate - As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role - Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties - As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other Responsibilities - Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements - BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: 1. Power Meters 2. Spectrum analysers 3. Frequency counters 4. Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable - Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
GNSS Engineer - Positioning - RF Engineering - Software - Paignton/Remote - (RL7360) Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton, Devon (Hybrid remote/onsite) The Client: Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate: This position would suit a candidate with Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. The Role: This role offers the exciting challenge of providing technical and project support across the organisations customised product portfolio. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be supporting all technical and management phases of the Product Realisation Process', together with some customer engagement. Key Duties: Liaise with Sales team and customers directly to capture, question and understand requirements, ahead of proposing appropriate technical solutions in conjunction with cross-functional subject matter specialists. Development and ownership of the detailed technical content provided in the formal Tailored Solution technical proposal. Provide resource and materials costings for inclusion in the commercial response. In selected cases and dependent upon the project type, the opportunity to act as an individual contributor on the project delivery. Requirements: Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. Time spent in an individual technical contributor role. Requirements gathering and technical proposal writing knowledge, including some exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Ability to grasp an understanding of new technologies and their application quickly. Good communication skills required to liaise across multi-discipline project teams and a diverse range of customers. Exposure to working on multiple projects simultaneously, with an ability to prioritise work. Comfortable working in small teams as well as on an individual basis. Preparation of process related materials (eg Bills of Materials) Excellent problem-solving skills. High level of computer literacy. To apply for this GNSS Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
25/03/2024
Full time
GNSS Engineer - Positioning - RF Engineering - Software - Paignton/Remote - (RL7360) Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton, Devon (Hybrid remote/onsite) The Client: Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate: This position would suit a candidate with Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. The Role: This role offers the exciting challenge of providing technical and project support across the organisations customised product portfolio. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be supporting all technical and management phases of the Product Realisation Process', together with some customer engagement. Key Duties: Liaise with Sales team and customers directly to capture, question and understand requirements, ahead of proposing appropriate technical solutions in conjunction with cross-functional subject matter specialists. Development and ownership of the detailed technical content provided in the formal Tailored Solution technical proposal. Provide resource and materials costings for inclusion in the commercial response. In selected cases and dependent upon the project type, the opportunity to act as an individual contributor on the project delivery. Requirements: Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. Time spent in an individual technical contributor role. Requirements gathering and technical proposal writing knowledge, including some exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Ability to grasp an understanding of new technologies and their application quickly. Good communication skills required to liaise across multi-discipline project teams and a diverse range of customers. Exposure to working on multiple projects simultaneously, with an ability to prioritise work. Comfortable working in small teams as well as on an individual basis. Preparation of process related materials (eg Bills of Materials) Excellent problem-solving skills. High level of computer literacy. To apply for this GNSS Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/03/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Desired Competency: Bachelor or Master of Engineering preferable in Mechanical/Production/Industrial Engineering 15 + Years of experience in Heavy Engineering/Energy/Rail and other Mechanical industries A solid understanding of budgeting and financial planning is essential Successful candidates will have a proven track record demonstrating understanding of business operations and business acumen. Should have lead large team of engineers for delivery management Customer relationship management and mining of business for existing accounts Sales and Operations management experience in engineering services. Ability for cross selling and Adding new logos Excellent interpersonal skills, Good Communication and Networking skills. Past Experience with Heavy Engineering Industries, eg Caterpillar, Komatsu is a plus. Skills/Job Role & Responsibilities: Account Manager will be responsible for managing all operations for allocated client within UK. This involves taking responsibility for Operations, Quality, regulatory requirements, profit, revenue, Agreeing annual budgets and producing a detailed annual business operating plan Deliver monthly, quarterly and annual targets for revenue and profits Produce business performance reports, which could be on a monthly or quarterly basis. Recruit and manage staff, including performance monitoring and mentoring. The role is client facing and so regular contact with clients is essential and a big part of job. Travel to different client sites in UK and sometimes out of UK as per business requirement. Support business finance with operations reporting and accounting for invoicing process Managing communications between key clients, partners, and internal stake holders Attending to client complaints and resolve issues promptly. Identify potential opportunities and work towards to convert them in business Planning and presenting reports on account progress, goals, and quarterly initiatives to share with stakeholders. Collaborate with Partners to identify and grow opportunities within territory
21/03/2024
Full time
Desired Competency: Bachelor or Master of Engineering preferable in Mechanical/Production/Industrial Engineering 15 + Years of experience in Heavy Engineering/Energy/Rail and other Mechanical industries A solid understanding of budgeting and financial planning is essential Successful candidates will have a proven track record demonstrating understanding of business operations and business acumen. Should have lead large team of engineers for delivery management Customer relationship management and mining of business for existing accounts Sales and Operations management experience in engineering services. Ability for cross selling and Adding new logos Excellent interpersonal skills, Good Communication and Networking skills. Past Experience with Heavy Engineering Industries, eg Caterpillar, Komatsu is a plus. Skills/Job Role & Responsibilities: Account Manager will be responsible for managing all operations for allocated client within UK. This involves taking responsibility for Operations, Quality, regulatory requirements, profit, revenue, Agreeing annual budgets and producing a detailed annual business operating plan Deliver monthly, quarterly and annual targets for revenue and profits Produce business performance reports, which could be on a monthly or quarterly basis. Recruit and manage staff, including performance monitoring and mentoring. The role is client facing and so regular contact with clients is essential and a big part of job. Travel to different client sites in UK and sometimes out of UK as per business requirement. Support business finance with operations reporting and accounting for invoicing process Managing communications between key clients, partners, and internal stake holders Attending to client complaints and resolve issues promptly. Identify potential opportunities and work towards to convert them in business Planning and presenting reports on account progress, goals, and quarterly initiatives to share with stakeholders. Collaborate with Partners to identify and grow opportunities within territory
Our client based in San Jose, California, is currently looking for a Senior SAP HANA Developer for an immediate start. Start: ASAP Location: 100% remote Language: English Full tim e Freelance Long term: 6 months contract rolling. Rate: negotiable, please share your best. The Challenge: The SAP HANA Developer performs a wide range of job duties utilizing technical know-how and develop an analytics product that will generate insights into customer journey. Maintains a very hands-on focus for technology matters combined with an affinity for solving complex technical issues, enabling tools for self-service data analyst community and delivering projects on time with high quality. Who you are: You have the ability to work independently, prioritize individual workload, troubleshoot and Remedy problems under pressing deadlines and with minimal need for escalation You exercise good judgement and a pragmatic approach to delivering solutions that optimizes architecture activities across company needs, business constraints and varying technological realities Document and demonstrate solutions by developing design documentation, code comments, presentations and code execution. You are customer service oriented Responsibilities: Provide the creation of useful models to communicate current state, future state, and gap definitions in support of decision-making processes. Consult in the refinement of existing models, adding new ideas to make the result more flexible and more tightly linked to current and expected requirements Participates in project requirements reviews, conceptual modelling, discovery processes, technical design reviews, and project meetings in order to provide appropriate guidance that influences toward positive business outcomes. Qualifications: Experience with SAP S4/HANA, HANA Modelling, SQL Skills, and big data with enterprise data warehousing experience Strong SAP HANA Datamodelling and performance optimization skills Ability to design, develop, and migrate data analytics solutions by sourcing data from SAP ECC, S/4 HANA, and SAP Data archival systems. Experience with S4/HANA migration initiatives and exposure to SAP OCM/SOM modules is a plus. Experience working with cross-functional teams to manage the impact of SAP ECC to S/4HANA migration on analytics reporting for sales, bookings, finance, and subscription business areas. Strong experience on SQL and PLSQL skills. Ability to design, develop, and test ETL solutions, including modelling data warehouse metadata and automating data loading processes. Experience with big data technologies like Azure and Data Bricks is a plus. Experience monitoring, troubleshooting and tuning services and applications and operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, and basics of memory, CPU, OS, storage, and networks. Bachelor's degree in computer science, Information Science, Information Technology or Engineering or a related Field If this sounds like something you'd be interested in, please do reply with your latest CV, rate and availability, I will be happy to reach you back. Thank you so much beforehand and best regards, Alba Cougil Celix Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
12/03/2024
Project-based
Our client based in San Jose, California, is currently looking for a Senior SAP HANA Developer for an immediate start. Start: ASAP Location: 100% remote Language: English Full tim e Freelance Long term: 6 months contract rolling. Rate: negotiable, please share your best. The Challenge: The SAP HANA Developer performs a wide range of job duties utilizing technical know-how and develop an analytics product that will generate insights into customer journey. Maintains a very hands-on focus for technology matters combined with an affinity for solving complex technical issues, enabling tools for self-service data analyst community and delivering projects on time with high quality. Who you are: You have the ability to work independently, prioritize individual workload, troubleshoot and Remedy problems under pressing deadlines and with minimal need for escalation You exercise good judgement and a pragmatic approach to delivering solutions that optimizes architecture activities across company needs, business constraints and varying technological realities Document and demonstrate solutions by developing design documentation, code comments, presentations and code execution. You are customer service oriented Responsibilities: Provide the creation of useful models to communicate current state, future state, and gap definitions in support of decision-making processes. Consult in the refinement of existing models, adding new ideas to make the result more flexible and more tightly linked to current and expected requirements Participates in project requirements reviews, conceptual modelling, discovery processes, technical design reviews, and project meetings in order to provide appropriate guidance that influences toward positive business outcomes. Qualifications: Experience with SAP S4/HANA, HANA Modelling, SQL Skills, and big data with enterprise data warehousing experience Strong SAP HANA Datamodelling and performance optimization skills Ability to design, develop, and migrate data analytics solutions by sourcing data from SAP ECC, S/4 HANA, and SAP Data archival systems. Experience with S4/HANA migration initiatives and exposure to SAP OCM/SOM modules is a plus. Experience working with cross-functional teams to manage the impact of SAP ECC to S/4HANA migration on analytics reporting for sales, bookings, finance, and subscription business areas. Strong experience on SQL and PLSQL skills. Ability to design, develop, and test ETL solutions, including modelling data warehouse metadata and automating data loading processes. Experience with big data technologies like Azure and Data Bricks is a plus. Experience monitoring, troubleshooting and tuning services and applications and operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, and basics of memory, CPU, OS, storage, and networks. Bachelor's degree in computer science, Information Science, Information Technology or Engineering or a related Field If this sounds like something you'd be interested in, please do reply with your latest CV, rate and availability, I will be happy to reach you back. Thank you so much beforehand and best regards, Alba Cougil Celix Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.