Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
19/04/2024
Full time
Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
ForgeRock Identity Cloud Consultant - London (Hybrid) - FTE 12 months to be extended - My client, a prominent IT Services and Consulting firm, is renowned for delivering inventive solutions to clients globally. Their proficiency encompasses the deployment of state-of-the-art technologies and spearheading digital transformation endeavors. Presently, they are in search of an adept ForgeRock Identity Cloud Consultant to join their London team on a Full time basis for an initial 12-month contract, with the potential for extension. Location: London (Hybrid: 2 days onsite, 3 days remote) Responsibilities: Lead the implementation, configuration, development, and administration of ForgeRock CIAM solutions, both on-premise and in the cloud. Develop and deploy ForgeRock OpenAM/AM Custom Authentication modules tailored to meet client requirements. Provide operational support and maintenance for ForgeRock Identity Cloud deployments. Collaborate with cross-functional teams to design and implement integrated solutions. Troubleshoot and resolve technical issues related to ForgeRock Identity Cloud platform. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in implementing, configuring, and administering ForgeRock CIAM solutions. Strong proficiency in developing custom authentication modules for ForgeRock OpenAM/AM. Hands-on experience with ForgeRock Identity Cloud platform, both on-premise and in cloud environments. Familiarity with identity and access management (IAM) principles and best practices. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment. If you are a motivated ForgeRock Identity Cloud Consultant looking to take on new challenges and make a meaningful impact, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications to (see below) We look forward to hearing from you! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
18/04/2024
Full time
ForgeRock Identity Cloud Consultant - London (Hybrid) - FTE 12 months to be extended - My client, a prominent IT Services and Consulting firm, is renowned for delivering inventive solutions to clients globally. Their proficiency encompasses the deployment of state-of-the-art technologies and spearheading digital transformation endeavors. Presently, they are in search of an adept ForgeRock Identity Cloud Consultant to join their London team on a Full time basis for an initial 12-month contract, with the potential for extension. Location: London (Hybrid: 2 days onsite, 3 days remote) Responsibilities: Lead the implementation, configuration, development, and administration of ForgeRock CIAM solutions, both on-premise and in the cloud. Develop and deploy ForgeRock OpenAM/AM Custom Authentication modules tailored to meet client requirements. Provide operational support and maintenance for ForgeRock Identity Cloud deployments. Collaborate with cross-functional teams to design and implement integrated solutions. Troubleshoot and resolve technical issues related to ForgeRock Identity Cloud platform. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in implementing, configuring, and administering ForgeRock CIAM solutions. Strong proficiency in developing custom authentication modules for ForgeRock OpenAM/AM. Hands-on experience with ForgeRock Identity Cloud platform, both on-premise and in cloud environments. Familiarity with identity and access management (IAM) principles and best practices. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment. If you are a motivated ForgeRock Identity Cloud Consultant looking to take on new challenges and make a meaningful impact, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications to (see below) We look forward to hearing from you! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Role: Field Service Engineer Salary: £40,000- £45,000 Plus a car allowance! Location : Midlands (Birmingham and Derby) iO Associates are exclusively working with an engineering, science angd technology services leader who are geared towards solving the worlds toughest challenges within intelligence, health, defence and aviation. Our clients are market leaders and are in need of Field Service Engineers to join them in the venture to corner the market! What they're looking for: A Field technician to provide effective and efficient technical and customer support for complex baggage handling systems at airports, you will cover the Northern region, including Manchester and Birmingham airports. Ideally you'll have expertise in machinical and or electrical engineering within the IT field. What you'll be doing: You'll be the primary engineer on recently won contracts, installing, troubleshooting and repairing airport x-ray and CT based body scanners which allow for explosive detection. Once they're up and running you'll be maintaining and managing any design, reliability and system bugs where you'll be identifying the root causes! Key experience: PLC Programming and fault-finding Site Lead experience Strong working knowledge of IT Servers Good communication (client facing) Key Benefits: Competitive salary Private medical cover 8% pension Dental cover And more! Our client has a 2 stage interview and for the right candidate will interview as early as week! If you're interested in this role or know someone who would be, then please apply with your latest CV
17/04/2024
Full time
Role: Field Service Engineer Salary: £40,000- £45,000 Plus a car allowance! Location : Midlands (Birmingham and Derby) iO Associates are exclusively working with an engineering, science angd technology services leader who are geared towards solving the worlds toughest challenges within intelligence, health, defence and aviation. Our clients are market leaders and are in need of Field Service Engineers to join them in the venture to corner the market! What they're looking for: A Field technician to provide effective and efficient technical and customer support for complex baggage handling systems at airports, you will cover the Northern region, including Manchester and Birmingham airports. Ideally you'll have expertise in machinical and or electrical engineering within the IT field. What you'll be doing: You'll be the primary engineer on recently won contracts, installing, troubleshooting and repairing airport x-ray and CT based body scanners which allow for explosive detection. Once they're up and running you'll be maintaining and managing any design, reliability and system bugs where you'll be identifying the root causes! Key experience: PLC Programming and fault-finding Site Lead experience Strong working knowledge of IT Servers Good communication (client facing) Key Benefits: Competitive salary Private medical cover 8% pension Dental cover And more! Our client has a 2 stage interview and for the right candidate will interview as early as week! If you're interested in this role or know someone who would be, then please apply with your latest CV
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
16/04/2024
Full time
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
GMP Compliance Specialist (m/f/d) - GMP / Pharma / Cornerstone/ English / German Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified GMP Compliance Specialist (m/f/d). Background: In Roche's Pharmaceutical Research and Early Development organization (pRED), we make transformative medicines for patients in order to tackle some of the world's toughest unmet healthcare needs. At pRED, we are united by our mission to transform science into medicine. Together, we create a culture defined by curiosity, responsibility and humility, where our talented people are empowered and inspired to bring forward extraordinary life-changing innovation at speed. This position is located in Preclinical Chemistry, Manufacturing, and Controls (pCMC), a department within the Small Molecule Research organization in pRED Therapeutic Modalities (TMo), where we pave, in a diverse, ambitious and innovative environment, the path to bring drug candidates from early research into development. We collaborate actively with our discovery and development partners functions providing cutting-edge technologies and scientific excellence to transform molecules into future medicines. We are CMC experts and build our strength on a broad diversity of technical expertise in chemistry, formulation design, material science and analytical chemistry, delivering and innovating in the space of small molecules, peptides and nucleic acid-based medicines. The perfect candidate: You have a Bachelor or equivalent and/or higher degree in chemistry, biology or pharmaceutical sciences or operational experience in a GMP environment within the pharmaceutical industry. Experience in synthetic molecule manufacturing and/or quality control, as well as knowledge of GMP regulations (eg, ICH Guidelines) and principles of quality systems is a plus. You are fluent in German and have good verbal and written communication skills in English. You have a detail-oriented and analytical mindset with the ability to identify potential deficiencies, propose solutions, and effectively interpret and apply regulatory requirements. You demonstrate excellent communication skills and the ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. You appreciate being empowered to make decisions in your own field of expertise and actively seek feedback from others. Tasks & Responsibilities: . Management of local and global compliance processes like GMP training, archiving, quality risk management, handling of multisite and local impact assessments . Being an expert and first level support for relevant quality systems (eg Cornerstone, Veeva OneQMS, QualityDocs, QRM,) . Managing changes and deviations, as well as corrective and preventive actions in consultation with QA . Provide expert support to monitor, update, and adapt the GMP-relevant document landscape within pCMC . Participating in the preparation and coordination of internal and health authority audits, as well as supporting the timely implementation of inspection findings . Collaborating with team members in a role based working environment, as well as building and growing relationships with customers and partners across functional boundaries Must Haves: . Bachelor or equivalent and/or higher degree in chemistry, biology or pharmaceutical sciences . Operational experience in a GMP environment within the pharmaceutical industry . MS Office/standard Google applications . Fluent in German, good verbal and written communication skills in English . Soft skills: detail-oriented and analytical mindset; ability to identify potential deficiencies, propose solutions, and effectively interpret and apply regulatory requirements; excellent communication skills; ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. Nice to have: . Experience in synthetic molecule manufacturing and/or quality control, as well as knowledge of GMP regulations (eg, ICH Guidelines) and principles of quality systems is a plus. Reference Nr.: 923376TP Role: GMP Compliance Specialist (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.06.2024 Duration: 12Months Deadline :21.06.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
15/04/2024
Project-based
GMP Compliance Specialist (m/f/d) - GMP / Pharma / Cornerstone/ English / German Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified GMP Compliance Specialist (m/f/d). Background: In Roche's Pharmaceutical Research and Early Development organization (pRED), we make transformative medicines for patients in order to tackle some of the world's toughest unmet healthcare needs. At pRED, we are united by our mission to transform science into medicine. Together, we create a culture defined by curiosity, responsibility and humility, where our talented people are empowered and inspired to bring forward extraordinary life-changing innovation at speed. This position is located in Preclinical Chemistry, Manufacturing, and Controls (pCMC), a department within the Small Molecule Research organization in pRED Therapeutic Modalities (TMo), where we pave, in a diverse, ambitious and innovative environment, the path to bring drug candidates from early research into development. We collaborate actively with our discovery and development partners functions providing cutting-edge technologies and scientific excellence to transform molecules into future medicines. We are CMC experts and build our strength on a broad diversity of technical expertise in chemistry, formulation design, material science and analytical chemistry, delivering and innovating in the space of small molecules, peptides and nucleic acid-based medicines. The perfect candidate: You have a Bachelor or equivalent and/or higher degree in chemistry, biology or pharmaceutical sciences or operational experience in a GMP environment within the pharmaceutical industry. Experience in synthetic molecule manufacturing and/or quality control, as well as knowledge of GMP regulations (eg, ICH Guidelines) and principles of quality systems is a plus. You are fluent in German and have good verbal and written communication skills in English. You have a detail-oriented and analytical mindset with the ability to identify potential deficiencies, propose solutions, and effectively interpret and apply regulatory requirements. You demonstrate excellent communication skills and the ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. You appreciate being empowered to make decisions in your own field of expertise and actively seek feedback from others. Tasks & Responsibilities: . Management of local and global compliance processes like GMP training, archiving, quality risk management, handling of multisite and local impact assessments . Being an expert and first level support for relevant quality systems (eg Cornerstone, Veeva OneQMS, QualityDocs, QRM,) . Managing changes and deviations, as well as corrective and preventive actions in consultation with QA . Provide expert support to monitor, update, and adapt the GMP-relevant document landscape within pCMC . Participating in the preparation and coordination of internal and health authority audits, as well as supporting the timely implementation of inspection findings . Collaborating with team members in a role based working environment, as well as building and growing relationships with customers and partners across functional boundaries Must Haves: . Bachelor or equivalent and/or higher degree in chemistry, biology or pharmaceutical sciences . Operational experience in a GMP environment within the pharmaceutical industry . MS Office/standard Google applications . Fluent in German, good verbal and written communication skills in English . Soft skills: detail-oriented and analytical mindset; ability to identify potential deficiencies, propose solutions, and effectively interpret and apply regulatory requirements; excellent communication skills; ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. Nice to have: . Experience in synthetic molecule manufacturing and/or quality control, as well as knowledge of GMP regulations (eg, ICH Guidelines) and principles of quality systems is a plus. Reference Nr.: 923376TP Role: GMP Compliance Specialist (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.06.2024 Duration: 12Months Deadline :21.06.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
ASPIRE Support Specialist (m/f/d) - GMP / Pharma / S4 Hana/ English / German Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified ASPIRE Support Specialist (m/f/d) Background: In Roche's Pharmaceutical Research and Early Development organization (pRED), we make transformative medicines for patients in order to tackle some of the world's toughest unmet healthcare needs. At pRED, we are united by our mission to transform science into medicine. Together, we create a culture defined by curiosity, responsibility and humility, where our talented people are empowered and inspired to bring forward extraordinary life-changing innovation at speed. This position is located in Preclinical Chemistry, Manufacturing, and Controls (pCMC), a department within the Small Molecule Research organization in pRED Therapeutic Modalities (TMo), where we pave, in a diverse, ambitious and innovative environment, the path to bring drug candidates from early research into development. We collaborate actively with our discovery and development partners functions providing cutting-edge technologies and scientific excellence to transform molecules into future medicines. We are CMC experts and build our strength on a broad diversity of technical expertise in chemistry, formulation design, material science and analytical chemistry, delivering and innovating in the space of small molecules, peptides and nucleic acid-based medicines. The perfect candidate: You have a Bachelor or equivalent and/or higher degree in chemistry, biology or pharma-ceutical sciences or operational experience in a GMP environment within the pharmaceutical industry. Basic understanding of GMP principles and processes is a must. Knowledge in SAP applications and processes is a plus. You are fluent in German and have very good verbal and written communication skills in English. You have a detail-oriented and analytical mindset with the ability to identify potential deficiencies and propose solutions. You demonstrate excellent communication skills and the ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. You appreciate being empowered to make decisions in your own field of expertise and actively seek feedback from others. Tasks & Responsibilities: . Single point of contact for all ASPIRE related activities at pCMC . Attending meetings and workshops related to ASPIRE and pCMC . Coordinating and managing all activities related to ASPIRE within pCMC (eg, preparation, review, adjustments of data migrations) . Preparing and conducting trainings on the new systems . Reviewing and updating affected SOPs, supporting documents and procedures with the support of subject matter experts . Evaluating the impact of the ASPIRE transformation on local and global working and compliance processes and associated documentation Must Haves: . Bachelor or equivalent and/or higher degree in chemistry, biology or pharmaceutical sciences . Operational experience in a GMP environment within the pharmaceutical industry . MS Office/standard Google applications . Fluent in German, good verbal and written communication skills in English . Soft skills: detail-oriented and analytical mindset; ability to identify potential deficiencies, propose solutions, and effectively interpret and apply regulatory requirements; excellent communication skills; ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. Nice to have: . Experience with SAP/S4 Hana Reference Nr.: 923377TP Role: ASPIRE Support Specialist (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.06.2024 Duration: 12Months Deadline :21.06.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
15/04/2024
Project-based
ASPIRE Support Specialist (m/f/d) - GMP / Pharma / S4 Hana/ English / German Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified ASPIRE Support Specialist (m/f/d) Background: In Roche's Pharmaceutical Research and Early Development organization (pRED), we make transformative medicines for patients in order to tackle some of the world's toughest unmet healthcare needs. At pRED, we are united by our mission to transform science into medicine. Together, we create a culture defined by curiosity, responsibility and humility, where our talented people are empowered and inspired to bring forward extraordinary life-changing innovation at speed. This position is located in Preclinical Chemistry, Manufacturing, and Controls (pCMC), a department within the Small Molecule Research organization in pRED Therapeutic Modalities (TMo), where we pave, in a diverse, ambitious and innovative environment, the path to bring drug candidates from early research into development. We collaborate actively with our discovery and development partners functions providing cutting-edge technologies and scientific excellence to transform molecules into future medicines. We are CMC experts and build our strength on a broad diversity of technical expertise in chemistry, formulation design, material science and analytical chemistry, delivering and innovating in the space of small molecules, peptides and nucleic acid-based medicines. The perfect candidate: You have a Bachelor or equivalent and/or higher degree in chemistry, biology or pharma-ceutical sciences or operational experience in a GMP environment within the pharmaceutical industry. Basic understanding of GMP principles and processes is a must. Knowledge in SAP applications and processes is a plus. You are fluent in German and have very good verbal and written communication skills in English. You have a detail-oriented and analytical mindset with the ability to identify potential deficiencies and propose solutions. You demonstrate excellent communication skills and the ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. You appreciate being empowered to make decisions in your own field of expertise and actively seek feedback from others. Tasks & Responsibilities: . Single point of contact for all ASPIRE related activities at pCMC . Attending meetings and workshops related to ASPIRE and pCMC . Coordinating and managing all activities related to ASPIRE within pCMC (eg, preparation, review, adjustments of data migrations) . Preparing and conducting trainings on the new systems . Reviewing and updating affected SOPs, supporting documents and procedures with the support of subject matter experts . Evaluating the impact of the ASPIRE transformation on local and global working and compliance processes and associated documentation Must Haves: . Bachelor or equivalent and/or higher degree in chemistry, biology or pharmaceutical sciences . Operational experience in a GMP environment within the pharmaceutical industry . MS Office/standard Google applications . Fluent in German, good verbal and written communication skills in English . Soft skills: detail-oriented and analytical mindset; ability to identify potential deficiencies, propose solutions, and effectively interpret and apply regulatory requirements; excellent communication skills; ability to collaborate efficiently with interdisciplinary teams in a dynamic environment. Nice to have: . Experience with SAP/S4 Hana Reference Nr.: 923377TP Role: ASPIRE Support Specialist (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.06.2024 Duration: 12Months Deadline :21.06.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.