Technical Lead (C++, Maritime, SC Clearance Required) Portland, Dorset (3 days in the office) £60000 - £80000+ Excellent Benefits Please note you must already hold SC (Security Clearance) to apply for this role. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced C++ Technical Lead. You will be working from their Portland sight in the beautiful Dorset Purbecks and can work a 4 day compressed week if you wish. Signal processing and acoustics understanding is essential for this role. Your new role Reporting to the Head of Engineering you will be spearheading a Maritime project to lead a team of 5 in the role of Design Authority. You will be responsible for requirements analysis, software design and development, system/software engineering, acceptance, technical governance and mentoring of the design team. The work is predominantly related to the in-board aspects of Sonar processing and display software but also includes sensor data acquisition sub-systems and wider aspects of submarine combat systems development. Currently, the work covers Maritime systems but has the potential to evolve into other associated domains in the future. You, and your team, will be involved from the initial concept right through to customer acceptance of highly complex systems, ensuring that all design requirements are met. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You should have previous experience as a Tech Lead, or leading a team of circa 5 Engineers as a Senior. The secure nature of the project work will require you to already hold SC Cleared to be successful in this process. You must have strong core programming skills (8+ years) using C++ in a Linux environment and will have exposure to the entire SDLC. You must have a strong background in UML modelling using Enterprise Architect (or similar). Desirable skills are Real Time Operating Systems, Java, Jira and SVN/GIT plus experience in Continuous Integration and test tools such as Jenkins. Signal processing and acoustics understanding is essential. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
23/04/2024
Full time
Technical Lead (C++, Maritime, SC Clearance Required) Portland, Dorset (3 days in the office) £60000 - £80000+ Excellent Benefits Please note you must already hold SC (Security Clearance) to apply for this role. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced C++ Technical Lead. You will be working from their Portland sight in the beautiful Dorset Purbecks and can work a 4 day compressed week if you wish. Signal processing and acoustics understanding is essential for this role. Your new role Reporting to the Head of Engineering you will be spearheading a Maritime project to lead a team of 5 in the role of Design Authority. You will be responsible for requirements analysis, software design and development, system/software engineering, acceptance, technical governance and mentoring of the design team. The work is predominantly related to the in-board aspects of Sonar processing and display software but also includes sensor data acquisition sub-systems and wider aspects of submarine combat systems development. Currently, the work covers Maritime systems but has the potential to evolve into other associated domains in the future. You, and your team, will be involved from the initial concept right through to customer acceptance of highly complex systems, ensuring that all design requirements are met. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You should have previous experience as a Tech Lead, or leading a team of circa 5 Engineers as a Senior. The secure nature of the project work will require you to already hold SC Cleared to be successful in this process. You must have strong core programming skills (8+ years) using C++ in a Linux environment and will have exposure to the entire SDLC. You must have a strong background in UML modelling using Enterprise Architect (or similar). Desirable skills are Real Time Operating Systems, Java, Jira and SVN/GIT plus experience in Continuous Integration and test tools such as Jenkins. Signal processing and acoustics understanding is essential. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior SW Engineer (C++, Maritime, SC Clearance Required) Chertsey, Surrey (4-5 days in the office) £50000 - £70000+ Excellent Benefits Please note you must already hold SC (Security Clearance) to apply for this role. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced Senior C++ Developer. You will be working from their Chertsey site in leafy Surrey and will be required to work 4-5 days per week in the office. Your new role Reporting to the Head of Engineering you will be spearheading a Maritime project to lead a team of 5 in the role of Design Authority. You will be responsible for requirements analysis, software design and development, system/software engineering, acceptance, technical governance and mentoring of the design team. The work is predominantly related to the in-board aspects of Sonar processing and display software but also includes sensor data acquisition sub-systems and wider aspects of submarine combat systems development. Currently, the work covers Maritime systems but has the potential to evolve into other associated domains in the future. You, and your team, will be involved from the initial concept right through to customer acceptance of highly complex systems, ensuring that all design requirements are met. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You should have previous experience as a Senior Software Engineer with strong C++ skills, around 5 years. You may also have worked with C or Java. You will have experience with both Embedded and desktop operating systems such as Linux and Windows. The secure nature of the project work will require you to already hold SC Cleared to be successful in this process. You will ideally have knowledge of defence or MOD system gateways. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
23/04/2024
Full time
Senior SW Engineer (C++, Maritime, SC Clearance Required) Chertsey, Surrey (4-5 days in the office) £50000 - £70000+ Excellent Benefits Please note you must already hold SC (Security Clearance) to apply for this role. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced Senior C++ Developer. You will be working from their Chertsey site in leafy Surrey and will be required to work 4-5 days per week in the office. Your new role Reporting to the Head of Engineering you will be spearheading a Maritime project to lead a team of 5 in the role of Design Authority. You will be responsible for requirements analysis, software design and development, system/software engineering, acceptance, technical governance and mentoring of the design team. The work is predominantly related to the in-board aspects of Sonar processing and display software but also includes sensor data acquisition sub-systems and wider aspects of submarine combat systems development. Currently, the work covers Maritime systems but has the potential to evolve into other associated domains in the future. You, and your team, will be involved from the initial concept right through to customer acceptance of highly complex systems, ensuring that all design requirements are met. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You should have previous experience as a Senior Software Engineer with strong C++ skills, around 5 years. You may also have worked with C or Java. You will have experience with both Embedded and desktop operating systems such as Linux and Windows. The secure nature of the project work will require you to already hold SC Cleared to be successful in this process. You will ideally have knowledge of defence or MOD system gateways. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We have partnered with a global client currently expanding its dynamic infrastructure support team based in Edinburgh. We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. *Working hours for the team are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri.* *Full-time on-site in Edinburgh. The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first-rate customer service with first-rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Day-to-day duties may include: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux-related certification To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencing Essential skills and experience: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging. Proficiency in Red Hat Network Satellite for system management and performance reporting. Ability to provide support for L2 and L3 Operational activities & troubleshooting. Experience in stabilizing developed infrastructure solutions using Red Hat methodologies in complex customer environments. Methodical approach to problem-solving and troubleshooting. Strong interpersonal skills to deal directly with clients, demonstrating excellent communication both internally and externally. Track record of achieving high levels of customer satisfaction. Capability to author processes and working instructions. Familiarity with working within challenging SLAs and prompt escalation to leadership when required. Representation of the 3rd line team from a Linux perspective in customer meetings. Red Hat Certified Engineer or other relevant Red Hat/Linux certifications. Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability. Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security. Expertise in RHLE High availability features including clustering, fencing, and unfencing. Due to the nature of this role, the successful candidate will have a valid UK SC Clearance prior to the start.
19/04/2024
Project-based
We have partnered with a global client currently expanding its dynamic infrastructure support team based in Edinburgh. We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. *Working hours for the team are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri.* *Full-time on-site in Edinburgh. The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first-rate customer service with first-rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Day-to-day duties may include: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux-related certification To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencing Essential skills and experience: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging. Proficiency in Red Hat Network Satellite for system management and performance reporting. Ability to provide support for L2 and L3 Operational activities & troubleshooting. Experience in stabilizing developed infrastructure solutions using Red Hat methodologies in complex customer environments. Methodical approach to problem-solving and troubleshooting. Strong interpersonal skills to deal directly with clients, demonstrating excellent communication both internally and externally. Track record of achieving high levels of customer satisfaction. Capability to author processes and working instructions. Familiarity with working within challenging SLAs and prompt escalation to leadership when required. Representation of the 3rd line team from a Linux perspective in customer meetings. Red Hat Certified Engineer or other relevant Red Hat/Linux certifications. Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability. Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security. Expertise in RHLE High availability features including clustering, fencing, and unfencing. Due to the nature of this role, the successful candidate will have a valid UK SC Clearance prior to the start.
Technical Architect Permanent Andover (Hybrid) £90,000 - £95,000 (DOE) + Benefits A Technical Architect needed with active SC Security Clearance and strong Identity and Access Management (IDM/IAM) experience. Hybrid working from Andover (Hampshire) with 2 days/week on-site with the option to work remotely for rest of the time. Start ASAP, ideally in March/April 2024. A chance to work with a leading global IT transformation business on a large-scale IT modernisation programmes for Government clients. Benefits include - Annual Bonus (to 5%) + Pension + 22 days holiday (plus BHs) + Healthcare + More. Delivering large-scale Identity & Access Management architecture solutions ideally for Central Government/GOV.UK projects. Leading the technical design of systems and services, communicating design decisions + resolving complex technical challenges. Strong Identity & Access Management domain experience, including authentication protocols, OAuth, SAML, OpenID Connect + account life cycles. Java application stacks, REST APIs, Linux Virtual Server environments, Cloud (AWS/Azure), IP Networking, DNS certificates, port configuration + Firewalls. Technical governance and assurance for digital identity architecture solutions + working closely with key stakeholders and 3rd party suppliers. Assimilating vendor product integration requirements + making technical design and technical decisions for both off-the-shelf and custom Java components. Technical Environment: IDM, IAM, Java, micro-services, APIs, open-source, DevSecOps teams, Agile, Scrum, BDD, TDD, Kanban
19/04/2024
Full time
Technical Architect Permanent Andover (Hybrid) £90,000 - £95,000 (DOE) + Benefits A Technical Architect needed with active SC Security Clearance and strong Identity and Access Management (IDM/IAM) experience. Hybrid working from Andover (Hampshire) with 2 days/week on-site with the option to work remotely for rest of the time. Start ASAP, ideally in March/April 2024. A chance to work with a leading global IT transformation business on a large-scale IT modernisation programmes for Government clients. Benefits include - Annual Bonus (to 5%) + Pension + 22 days holiday (plus BHs) + Healthcare + More. Delivering large-scale Identity & Access Management architecture solutions ideally for Central Government/GOV.UK projects. Leading the technical design of systems and services, communicating design decisions + resolving complex technical challenges. Strong Identity & Access Management domain experience, including authentication protocols, OAuth, SAML, OpenID Connect + account life cycles. Java application stacks, REST APIs, Linux Virtual Server environments, Cloud (AWS/Azure), IP Networking, DNS certificates, port configuration + Firewalls. Technical governance and assurance for digital identity architecture solutions + working closely with key stakeholders and 3rd party suppliers. Assimilating vendor product integration requirements + making technical design and technical decisions for both off-the-shelf and custom Java components. Technical Environment: IDM, IAM, Java, micro-services, APIs, open-source, DevSecOps teams, Agile, Scrum, BDD, TDD, Kanban
Build Inspector - Inside IR35 - £26 per hour - BPSS Cleared (Or Willing to Undergo) - 12 Months (extension likely) - 37 Hours (Mon to Fri) - Stevenage - Single Stage Interview Yolk Recruitment are recruiting for a Build Inspector to join our client in advanced engineering on a 12 -month deal from Stevenage. Responsibilities: Carry on hardware in line and final inspections. (Visual inspection, measurement inspection, electrical testing) Provide technical comment and advice to the Spacecraft Production team regarding quality control, calling upon any specialist knowledge as appropriate. Support Spacecraft Production operators/technicians in deciding on the severity of an incident or any go/no-go decisions that may be needed. Advise and if required support the Spacecraft Production team leader on quality matters. Review Spacecraft Production work instructions for technical integrity, regarding product quality requirements and standards, whether specific or more general. If needed, reject and assist manufacturing in the correction of errors. Review drawings as needed in support of a work instruction review. Verify Spacecraft Production work instructions for adequate quality coverage through Quality Verification Points. If needed reject and assist manufacturing in the correction of errors. Perform patrol inspection, not limited to the inspection of documentation and hardware but including Spacecraft. Production process application, and also the controls and disciplines of the workshop such as: Cleanliness Tool calibration Training records Request and/or carry out a process audit as and when necessary AIT process 'spot checks' Skills/Experience Required: Essential: Right attitude to adapt with the essential skills and experiences in a manufacturing environment is as much valued as experience in a quality role. 2 years in a manufacturing business Knowledge on composite/carbon and/or electrical testing Willingness to work on shift, on-call or off-site for short periods when required - also on an occasional basis Desirable: ESA qualification would be a plus Recognised time served apprenticeship within the aerospace industry Experience within the aerospace or related industries. Science based or electronics GCSEs Experience with CMM would be a plus Experience with 3D drawings (CATIA) would be a plus
18/04/2024
Project-based
Build Inspector - Inside IR35 - £26 per hour - BPSS Cleared (Or Willing to Undergo) - 12 Months (extension likely) - 37 Hours (Mon to Fri) - Stevenage - Single Stage Interview Yolk Recruitment are recruiting for a Build Inspector to join our client in advanced engineering on a 12 -month deal from Stevenage. Responsibilities: Carry on hardware in line and final inspections. (Visual inspection, measurement inspection, electrical testing) Provide technical comment and advice to the Spacecraft Production team regarding quality control, calling upon any specialist knowledge as appropriate. Support Spacecraft Production operators/technicians in deciding on the severity of an incident or any go/no-go decisions that may be needed. Advise and if required support the Spacecraft Production team leader on quality matters. Review Spacecraft Production work instructions for technical integrity, regarding product quality requirements and standards, whether specific or more general. If needed, reject and assist manufacturing in the correction of errors. Review drawings as needed in support of a work instruction review. Verify Spacecraft Production work instructions for adequate quality coverage through Quality Verification Points. If needed reject and assist manufacturing in the correction of errors. Perform patrol inspection, not limited to the inspection of documentation and hardware but including Spacecraft. Production process application, and also the controls and disciplines of the workshop such as: Cleanliness Tool calibration Training records Request and/or carry out a process audit as and when necessary AIT process 'spot checks' Skills/Experience Required: Essential: Right attitude to adapt with the essential skills and experiences in a manufacturing environment is as much valued as experience in a quality role. 2 years in a manufacturing business Knowledge on composite/carbon and/or electrical testing Willingness to work on shift, on-call or off-site for short periods when required - also on an occasional basis Desirable: ESA qualification would be a plus Recognised time served apprenticeship within the aerospace industry Experience within the aerospace or related industries. Science based or electronics GCSEs Experience with CMM would be a plus Experience with 3D drawings (CATIA) would be a plus
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
18/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.