Microsoft Teams Engineer - 6 Month Contract - Inside IR35 - Swindon Hamilton Barnes is representing a leading financial bank who are looking to hire an Microsoft Teams Engineer, for this role you will be supporting the IT transformation delivery teams within our M365 Workplace Feature team. As a Microsoft Teams Meeting Room Engineer, you will play a pivotal role in ensuring the smooth operation and deployment of Microsoft Teams Meeting Room and Surface Hub Devices. This position offers an exciting opportunity to collaborate closely with both internal teams and third-party vendors, contributing to the ongoing success of our digital workplace initiatives. Key Responsibilities: Work within the M365 Workplace Feature team, providing design, build, test, and support services for IT transformation projects. Collaborate with the onsite Pro-AV support team to ensure seamless integration of Microsoft Teams Meeting Room solutions. Work closely with Lead engineers to maintain Teams Meeting room standards during installations. Collaborate with other support engineers on tasks and projects where applicable. Effectively communicate and collaborate with third-party vendors to ensure clear communication and fulfillment of requirements. Document all activities and configurations post-installation of meeting rooms, ensuring comprehensive records of AIS activities. Skills/Experience: Proficiency in managing Teams Meeting Room and Surface Hub Devices. Experience in managing devices through Microsoft Intune and Microsoft Teams Room Pro Portal. Ability to deliver high-quality technical and business solutions within tight timelines. Strong communication and collaboration skills, both internally and with external partners. Attention to detail and ability to adhere to established standards and procedures. Contract Details: Duration: 6 months Location: Swindom Day Rate: Up to £180 Per Day (Inside IR35) Start Date: ASAP Microsoft Teams Engineer - 6 Month Contract - Inside IR35 - Swindon
19/04/2024
Project-based
Microsoft Teams Engineer - 6 Month Contract - Inside IR35 - Swindon Hamilton Barnes is representing a leading financial bank who are looking to hire an Microsoft Teams Engineer, for this role you will be supporting the IT transformation delivery teams within our M365 Workplace Feature team. As a Microsoft Teams Meeting Room Engineer, you will play a pivotal role in ensuring the smooth operation and deployment of Microsoft Teams Meeting Room and Surface Hub Devices. This position offers an exciting opportunity to collaborate closely with both internal teams and third-party vendors, contributing to the ongoing success of our digital workplace initiatives. Key Responsibilities: Work within the M365 Workplace Feature team, providing design, build, test, and support services for IT transformation projects. Collaborate with the onsite Pro-AV support team to ensure seamless integration of Microsoft Teams Meeting Room solutions. Work closely with Lead engineers to maintain Teams Meeting room standards during installations. Collaborate with other support engineers on tasks and projects where applicable. Effectively communicate and collaborate with third-party vendors to ensure clear communication and fulfillment of requirements. Document all activities and configurations post-installation of meeting rooms, ensuring comprehensive records of AIS activities. Skills/Experience: Proficiency in managing Teams Meeting Room and Surface Hub Devices. Experience in managing devices through Microsoft Intune and Microsoft Teams Room Pro Portal. Ability to deliver high-quality technical and business solutions within tight timelines. Strong communication and collaboration skills, both internally and with external partners. Attention to detail and ability to adhere to established standards and procedures. Contract Details: Duration: 6 months Location: Swindom Day Rate: Up to £180 Per Day (Inside IR35) Start Date: ASAP Microsoft Teams Engineer - 6 Month Contract - Inside IR35 - Swindon
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
19/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Looking from 3 to 10 years of experience since client has multiple level of openings Working within M365 Workplace Feature team, which provides design, build, test and support services for the IT transformation delivery teams. Responsible for conducting stock checks and preparing the stock to be bundled to the designated room/location. Responsible for completing pre-requisites for meeting room installations, such as port checking. Responsible for conducting stock checks and preparing the stock to be bundled to the designated room/location. Work closely with our onsite Pro-AV support team. As a Microsoft Teams Meeting Room Engineer in the Colleague and Collaboration sub-domain, work with our Lead engineers, Ensuring Teams Meeting room standards are always followed during installs. Collaborate with other support engineers on all tasks where applicable. Work effectively alongside 3rd parties to ensure communication is clear, and needs are met. Fully documenting AIS activities post install of meeting rooms. Location - primarily Swindon but may venture to some of our other offices. Monday to Friday (100% Office hours)
18/04/2024
Project-based
Looking from 3 to 10 years of experience since client has multiple level of openings Working within M365 Workplace Feature team, which provides design, build, test and support services for the IT transformation delivery teams. Responsible for conducting stock checks and preparing the stock to be bundled to the designated room/location. Responsible for completing pre-requisites for meeting room installations, such as port checking. Responsible for conducting stock checks and preparing the stock to be bundled to the designated room/location. Work closely with our onsite Pro-AV support team. As a Microsoft Teams Meeting Room Engineer in the Colleague and Collaboration sub-domain, work with our Lead engineers, Ensuring Teams Meeting room standards are always followed during installs. Collaborate with other support engineers on all tasks where applicable. Work effectively alongside 3rd parties to ensure communication is clear, and needs are met. Fully documenting AIS activities post install of meeting rooms. Location - primarily Swindon but may venture to some of our other offices. Monday to Friday (100% Office hours)
Robert Half are working with an etsbalished professional services organisation based in Taunton as they look to recruit an Infrastructure Engineer on a permanent basis The role My client is committed to delivering innovative and reliable solutions to their people and clients, leveraging cutting-edge technologies like Azure and Office 365 to empower the businesses and drive growth. I am seeking a talented Azure and Office 365 Engineer to join their dynamic IT team. The ideal candidate will have a strong background in cloud technologies, particularly Azure and Office 365, with a passion for designing, implementing, and managing robust solutions for the business. Responsibilities; Design, deploy, and manage Azure and Office 365 environments, ensuring high availability, scalability, and security. Collaborate with end users to understand their business requirements and provide tailored solutions that meet their needs. Migrate on-premises infrastructure and workloads to Azure and Office 365, leveraging best practices and minimising downtime. Implement and configure Azure services such as Virtual Machines, Azure Active Directory, Azure Networking, Azure Storage, and Azure Backup. Configure and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Monitor system performance, troubleshoot issues, and optimise resources to ensure optimal performance and cost-effectiveness. Implement security measures and compliance controls to protect data and meet regulatory requirements. Provide technical guidance and support, resolving issues and addressing concerns in a timely manner. Stay current with industry trends and emerging technologies, continuously enhancing skills and knowledge to drive innovation and improvement. Experience: Have 3+ years of experience in designing, implementing, and managing Azure and Office 365 environments Demonstrate in-depth knowledge of Azure services and Office 365 applications, with hands-on experience in deployment and administration Have a strong understanding of networking concepts, security principles, and compliance standards relevant to cloud environments Be proficient in PowerShell Scripting for automation and management tasks Show excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and team members Pride yourself on your strong problem solving skills and the ability to troubleshoot complex technical issues Salary/working pattern: £40,000-£45,000 Hybrid working (3 days on site 2 from home) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
17/04/2024
Full time
Robert Half are working with an etsbalished professional services organisation based in Taunton as they look to recruit an Infrastructure Engineer on a permanent basis The role My client is committed to delivering innovative and reliable solutions to their people and clients, leveraging cutting-edge technologies like Azure and Office 365 to empower the businesses and drive growth. I am seeking a talented Azure and Office 365 Engineer to join their dynamic IT team. The ideal candidate will have a strong background in cloud technologies, particularly Azure and Office 365, with a passion for designing, implementing, and managing robust solutions for the business. Responsibilities; Design, deploy, and manage Azure and Office 365 environments, ensuring high availability, scalability, and security. Collaborate with end users to understand their business requirements and provide tailored solutions that meet their needs. Migrate on-premises infrastructure and workloads to Azure and Office 365, leveraging best practices and minimising downtime. Implement and configure Azure services such as Virtual Machines, Azure Active Directory, Azure Networking, Azure Storage, and Azure Backup. Configure and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Monitor system performance, troubleshoot issues, and optimise resources to ensure optimal performance and cost-effectiveness. Implement security measures and compliance controls to protect data and meet regulatory requirements. Provide technical guidance and support, resolving issues and addressing concerns in a timely manner. Stay current with industry trends and emerging technologies, continuously enhancing skills and knowledge to drive innovation and improvement. Experience: Have 3+ years of experience in designing, implementing, and managing Azure and Office 365 environments Demonstrate in-depth knowledge of Azure services and Office 365 applications, with hands-on experience in deployment and administration Have a strong understanding of networking concepts, security principles, and compliance standards relevant to cloud environments Be proficient in PowerShell Scripting for automation and management tasks Show excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and team members Pride yourself on your strong problem solving skills and the ability to troubleshoot complex technical issues Salary/working pattern: £40,000-£45,000 Hybrid working (3 days on site 2 from home) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Join as a Windows/VMWare Engineer in Lisbon! Ready to shape the future of technology in Lisbon's financial sector? We're seeking a skilled Windows/VMWare Engineer to architect and manage virtual machine processes, Windows ecosystem, and VMWare infrastructure. About the Role: Lead the setup and management of the Windows ecosystem and VMWare infrastructure, with opportunities to contribute to the company's M365 environment setup. Essential Skills: Experience in the Microsoft stack and VMWare setup, both on-premises and in the cloud Strong sysadmin experience and proficiency in M365 setup Support level 2 and 3 experience is a plus Fluency in English is required, French is an advantage Why Join Us? Competitive salary and benefits package Hybrid working pattern in vibrant Lisbon Pension plan, vacation allowance, and exclusive in-office perks A permanent long-term opportunity Don't miss this opportunity to shape the future of technology. Apply now!
17/04/2024
Full time
Join as a Windows/VMWare Engineer in Lisbon! Ready to shape the future of technology in Lisbon's financial sector? We're seeking a skilled Windows/VMWare Engineer to architect and manage virtual machine processes, Windows ecosystem, and VMWare infrastructure. About the Role: Lead the setup and management of the Windows ecosystem and VMWare infrastructure, with opportunities to contribute to the company's M365 environment setup. Essential Skills: Experience in the Microsoft stack and VMWare setup, both on-premises and in the cloud Strong sysadmin experience and proficiency in M365 setup Support level 2 and 3 experience is a plus Fluency in English is required, French is an advantage Why Join Us? Competitive salary and benefits package Hybrid working pattern in vibrant Lisbon Pension plan, vacation allowance, and exclusive in-office perks A permanent long-term opportunity Don't miss this opportunity to shape the future of technology. Apply now!
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
17/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
Our client a Global IT Solutions provider are seeking to recruit an Office 365 Support Engineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be: Response and Resolution You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. R eadiness You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Required/Minimum Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive. Additionally these would be a nice to have Networking skills and familiarity with communication protocols (ftp, HTTP, etc). Object Oriented programming. Scripting: VBS, PowerShell, JavaScript, HTML5. COM = Component Object Model Technical literacy and hands on experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Preferred fluency in either French or German with the ability to communicate effectively it's a plus. Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information technology experience is preferred.
16/04/2024
Full time
Our client a Global IT Solutions provider are seeking to recruit an Office 365 Support Engineer to join an ever expanding Customer Support team in the heart of Belfast and your responsibilities will be: Response and Resolution You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. R eadiness You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Required/Minimum Qualifications (RQs/MQs) Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive. Additionally these would be a nice to have Networking skills and familiarity with communication protocols (ftp, HTTP, etc). Object Oriented programming. Scripting: VBS, PowerShell, JavaScript, HTML5. COM = Component Object Model Technical literacy and hands on experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Preferred fluency in either French or German with the ability to communicate effectively it's a plus. Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information technology experience is preferred.
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance. Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware. Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products. Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
15/04/2024
Full time
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance. Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware. Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products. Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
Robert Half have partnered on an exclsuive business with a growing IT Solutions Provider in central Edinburgh to recruit a Systems Engineer as they continue to grow their technical offering as part of wider business growth. Responsibilities : Implement and support new technology projects/initiatives/onboardings Management of various multi-tenant platforms in a team environment Respond and action alerts from centralised management system Work with remote support teams and respond to escalated issues in a timely fashion Provide SME support to new client onboardings Skills: Highly logical thinker and skilled in identifying root cause and solutions Must be able to work both independently and in project teams Ability to work under pressure and with short deadlines Ability to mitigate risk and engage other team members when needed Must have availability to occasionally work nights and some weekends Strong Technical skills in the following areas: Azure (Cloud Technologies) Office 365 Citrix Netscaler Windows Server Technologies-Active Directory VMWare ESXi/vCenter Veeam Storage (PureStorage/Nimble) Citrix virtual apps and desktops Qualifications: Strong technical skills with public cloud technologies, Azure specifically Minimum 2-3 years' experience in a system engineering role Certifications preferred (Azure Expert, MCSE, VCP, CCP) Understanding of Remote Access/Delivery Platforms (RemoteApp, AVD, XenDesktop) MSP experience preferred Salary/package: £60,000-£65,000 basic salary Hybrid working (1-2 days a week in office) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
15/04/2024
Full time
Robert Half have partnered on an exclsuive business with a growing IT Solutions Provider in central Edinburgh to recruit a Systems Engineer as they continue to grow their technical offering as part of wider business growth. Responsibilities : Implement and support new technology projects/initiatives/onboardings Management of various multi-tenant platforms in a team environment Respond and action alerts from centralised management system Work with remote support teams and respond to escalated issues in a timely fashion Provide SME support to new client onboardings Skills: Highly logical thinker and skilled in identifying root cause and solutions Must be able to work both independently and in project teams Ability to work under pressure and with short deadlines Ability to mitigate risk and engage other team members when needed Must have availability to occasionally work nights and some weekends Strong Technical skills in the following areas: Azure (Cloud Technologies) Office 365 Citrix Netscaler Windows Server Technologies-Active Directory VMWare ESXi/vCenter Veeam Storage (PureStorage/Nimble) Citrix virtual apps and desktops Qualifications: Strong technical skills with public cloud technologies, Azure specifically Minimum 2-3 years' experience in a system engineering role Certifications preferred (Azure Expert, MCSE, VCP, CCP) Understanding of Remote Access/Delivery Platforms (RemoteApp, AVD, XenDesktop) MSP experience preferred Salary/package: £60,000-£65,000 basic salary Hybrid working (1-2 days a week in office) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: