Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
18/04/2024
Full time
Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
18/04/2024
Full time
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
Senior Hardware Design Engineer - Exciting Opportunity with Leading Tech Company Lynx is working with a renowned tech company to recruit a Senior Hardware Design Engineer. In this role you'll play a pivotal role in new product introduction as well as sustaining engineering for ground-breaking products. This is a hybrid role and also offers a bonus of 3-6%. Key Responsibilities: Design electronic circuits, subsystems, and systems covering analog, digital, and RF Schematic capture, layout, and library management Evaluate new systems and technologies for feasibility and product design Technical support for production, manufacturing, and troubleshooting Design verification, testing, and documentation Requirements: 4+ years of relevant hardware design experience Strong expertise in digital circuit design (microprocessors, FPGAs, high-speed peripherals) Solid skills in analog circuit design (power supplies, etc.) Familiarity with PCB layout, EMC/CE marking, and design for IPC Hands-on experience in PCB testing Desired: Proficiency with industry-standard design tools - Altium preferred Understanding of military/airborne design standards (MIL-STD, DO-160, etc.) Practical testing skills with scopes, analysers, JTAG boundary scan, etc. Hit apply to find out more information.
18/04/2024
Full time
Senior Hardware Design Engineer - Exciting Opportunity with Leading Tech Company Lynx is working with a renowned tech company to recruit a Senior Hardware Design Engineer. In this role you'll play a pivotal role in new product introduction as well as sustaining engineering for ground-breaking products. This is a hybrid role and also offers a bonus of 3-6%. Key Responsibilities: Design electronic circuits, subsystems, and systems covering analog, digital, and RF Schematic capture, layout, and library management Evaluate new systems and technologies for feasibility and product design Technical support for production, manufacturing, and troubleshooting Design verification, testing, and documentation Requirements: 4+ years of relevant hardware design experience Strong expertise in digital circuit design (microprocessors, FPGAs, high-speed peripherals) Solid skills in analog circuit design (power supplies, etc.) Familiarity with PCB layout, EMC/CE marking, and design for IPC Hands-on experience in PCB testing Desired: Proficiency with industry-standard design tools - Altium preferred Understanding of military/airborne design standards (MIL-STD, DO-160, etc.) Practical testing skills with scopes, analysers, JTAG boundary scan, etc. Hit apply to find out more information.
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
18/04/2024
Full time
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
17/04/2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Senior Firmware Engineer We are looking for a Senior Firmware Engineer (C/C++) to join our client in the Chur area, Graubünden. In this permanent position, you'll be responsible for architecting, developing, and integrating hardware-related software, as well as leading firmware development and maintenance. You'll collaborate closely with hardware developers and create comprehensive project documentation. To excel in this role, you should have a technical degree with electronics knowledge and extensive experience in C/C++ firmware development. Skills in GUI development (TouchGFX), FreeRTOS, GIT/GitLab, and Python are advantageous. We're seeking someone with a passion for innovation, strong communication skills in German and English, and an independent, structured work approach.
16/04/2024
Full time
Senior Firmware Engineer We are looking for a Senior Firmware Engineer (C/C++) to join our client in the Chur area, Graubünden. In this permanent position, you'll be responsible for architecting, developing, and integrating hardware-related software, as well as leading firmware development and maintenance. You'll collaborate closely with hardware developers and create comprehensive project documentation. To excel in this role, you should have a technical degree with electronics knowledge and extensive experience in C/C++ firmware development. Skills in GUI development (TouchGFX), FreeRTOS, GIT/GitLab, and Python are advantageous. We're seeking someone with a passion for innovation, strong communication skills in German and English, and an independent, structured work approach.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
12/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
12/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
12/04/2024
Full time
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.