Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
19/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Senior Applications Engineer (Automotive & Defence) - RL7365 Salary Competitive Benefits Excellent Benefits Location Paris The Client Curo are partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The company designs, manufactures, and supplies advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators and computer systems running complex application software; all designed in-house. The Candidate The successful candidate will have industry experience with Positioning, Navigation & Timing (PNT)/Global navigation satellite systems (GNSS), or similar wireless technologies including test methodology and analysis skills. The role requires a confident communicator, who has the ability to explain and present technical solutions and the benefits they provide to the organisations clients in the Defence and Automotive space. We are looking for a driver, to facilitate client visits. The Role As an Applications Engineer, you would be focusing predominantly on the military and automotive market. Reporting into the professional services team based in the UK, you will be responsible for assisting the BD teams in providing technical pre-sales and apps support in a timely fashion based on the opportunity and complexity at hand. Whilst working closely with customers it would be expected of you to build a relationship with the customer, develop deep understanding of their use case and provide feedback back to the Professional Services team and wider Business Unit. Some elements of delivering Professional Services mostly in EMEA could also be part of the role. You will have a close working relationship with peers in Sales, Global Services, and Business Development. In addition, the role will be hybrid with occasional visits to the organisations UK office in Devon and customer site locations, particularly across the EMEA sector as needed. Key Duties Provide technical and applications support primarily in pre-sales but also in post-sales situations. Engage in complex technical discussions with customers to understand their needs. Utilize deep knowledge of the companys products and services to align appropriate solutions based on client needs. Help design solutions and formulate responses to RFx, deliver POC/demos, and present solutions to customers. Liaise closely with engineering, professional services and tailored solutions teams to address complex customer requests. Grow depth of relationships with customers in the Defence and Automotive markets. Staying abreast of developments in GNSS/PNT technologies and test methodologies. Provide customer feedback on products, services, and process improvements as needed. Work closely with Sales Enablement team to generate application-specific materials. Requirements Bachelors degree in electrical engineering, Computer Science, or another technical field from an accredited university; or equivalent work experience. Significant experience of relevant industry experience with GNSS, PNT or similar technologies. Familiarity with test automation programming environments including LabView,Matlab desirable. Self-motivated team player with proven problem-solving skills. Experience in a customer-facing role is preferred. Ability to communicate technical material clearly, both verbally and in writing. Ability to work closely with other people to solve challenging problems. Experience using GNSS Test Equipment and/or GNSS receivers is a plus. Travel may be required up to 25% To apply for this Senior Applications Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
18/04/2024
Full time
Senior Applications Engineer (Automotive & Defence) - RL7365 Salary Competitive Benefits Excellent Benefits Location Paris The Client Curo are partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The company designs, manufactures, and supplies advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators and computer systems running complex application software; all designed in-house. The Candidate The successful candidate will have industry experience with Positioning, Navigation & Timing (PNT)/Global navigation satellite systems (GNSS), or similar wireless technologies including test methodology and analysis skills. The role requires a confident communicator, who has the ability to explain and present technical solutions and the benefits they provide to the organisations clients in the Defence and Automotive space. We are looking for a driver, to facilitate client visits. The Role As an Applications Engineer, you would be focusing predominantly on the military and automotive market. Reporting into the professional services team based in the UK, you will be responsible for assisting the BD teams in providing technical pre-sales and apps support in a timely fashion based on the opportunity and complexity at hand. Whilst working closely with customers it would be expected of you to build a relationship with the customer, develop deep understanding of their use case and provide feedback back to the Professional Services team and wider Business Unit. Some elements of delivering Professional Services mostly in EMEA could also be part of the role. You will have a close working relationship with peers in Sales, Global Services, and Business Development. In addition, the role will be hybrid with occasional visits to the organisations UK office in Devon and customer site locations, particularly across the EMEA sector as needed. Key Duties Provide technical and applications support primarily in pre-sales but also in post-sales situations. Engage in complex technical discussions with customers to understand their needs. Utilize deep knowledge of the companys products and services to align appropriate solutions based on client needs. Help design solutions and formulate responses to RFx, deliver POC/demos, and present solutions to customers. Liaise closely with engineering, professional services and tailored solutions teams to address complex customer requests. Grow depth of relationships with customers in the Defence and Automotive markets. Staying abreast of developments in GNSS/PNT technologies and test methodologies. Provide customer feedback on products, services, and process improvements as needed. Work closely with Sales Enablement team to generate application-specific materials. Requirements Bachelors degree in electrical engineering, Computer Science, or another technical field from an accredited university; or equivalent work experience. Significant experience of relevant industry experience with GNSS, PNT or similar technologies. Familiarity with test automation programming environments including LabView,Matlab desirable. Self-motivated team player with proven problem-solving skills. Experience in a customer-facing role is preferred. Ability to communicate technical material clearly, both verbally and in writing. Ability to work closely with other people to solve challenging problems. Experience using GNSS Test Equipment and/or GNSS receivers is a plus. Travel may be required up to 25% To apply for this Senior Applications Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Subject: Pre-Sales System Engineering Consultant - Hybrid 2-3 Days per week on-site (Wokingham or London) - £75 to £85K + Bonus up to 25% Job Title: Pre-Sales Systems Engineering Consultant Location: Hybrid - Wokingham or London Office (2-3 Days a week on-site) Salary: £75 - £85K DOE, Plus Bonus up to 25% Benefits: Personal & Professional Development, Suite of Benefits (Medical, Well Being & Financial) The Client: Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, so they can turn insights into outcomes at the speed required to thrive in today's world. The Candidate: This role requires a candidate with significant experience in technical consultative sales, coupled with a broad knowledge of systems technology & solutions. UK Central Government knowledge is essential. The successful candidate will have strong network skills across: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as Python, Ansible, HTML, VMWare, and Microsoft Server, are highly advantageous. You will be up to speed with latest tech industry trends, with the ability to talk with clients around specialised (Aruba Networking) and related technologies. We are looking for a consultative sales professional, capable of representing this organisation, as a technical expert, leveraging strong understanding of the competition - both positioning strategy and technology. Please note that candidates must be eligible for DV Clearance (Developed Vetting Level 4) - which normally requires 10+ years residency in the UK. It would be advantageous to have previous Central Government or MOD exposure. The Role: Specialised Networking is re-defining the "Intelligent Edge", and creating new customer experiences, by building intelligent spaces and digital workspaces, leading next-generation network access solutions for the mobile enterprise. This enables clients to run their wireless network from the cloud. With a focus on datacentre, campus, branch, WAN, mobility, security and IoT to transform businesses across the globe. To be successful in this role, you will need significant experience in the Technical Pre Sales arena, and deep expertise in area of specialised networking and related technologies. Duties: Gathering and assessing customer requirements, both business and technical. Identification of likely problem areas that require attention. Keeping current with trends to enable successful consulting with clients on issues and challenges at multiple levels of customer management. Identification of information on competitors and product roll- out data/training needs, to proactively position the company strengths as a relative value position in the account. Representing the company as a technical expert with customers, sharing knowledge in area of expertise and links to related technology areas. Conversing with clients on issues and challenges, to facilitate solution selling. Leveraging a strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company. Requirements: Technical University, Bachelor's degree or equivalent. Significant experience in technical consultative selling and account management. DV (Developed Vetting Level 4) level security clearance eligibility. Technical and/or solution experience across industry. Strong network skills encompassing: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as: Python, Ansible, HTML, VMWare, Microsoft Server, advantageous. Full driving license. Extensive level of industry acumen; current knowledge of trends, with the ability to converse with client on issues and challenges at multiple levels of customer management. Broad knowledge of technology & solutions, with deep expertise in area of specialisation and related technologies. Motivated collaborative character. Active listening skills. Natural rapport building ability. Complex sales experience. Ability to manage ambiguity, with creative a critical thinking. To apply for this Pre-Sales System Engineering Consultant permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
15/04/2024
Full time
Subject: Pre-Sales System Engineering Consultant - Hybrid 2-3 Days per week on-site (Wokingham or London) - £75 to £85K + Bonus up to 25% Job Title: Pre-Sales Systems Engineering Consultant Location: Hybrid - Wokingham or London Office (2-3 Days a week on-site) Salary: £75 - £85K DOE, Plus Bonus up to 25% Benefits: Personal & Professional Development, Suite of Benefits (Medical, Well Being & Financial) The Client: Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, so they can turn insights into outcomes at the speed required to thrive in today's world. The Candidate: This role requires a candidate with significant experience in technical consultative sales, coupled with a broad knowledge of systems technology & solutions. UK Central Government knowledge is essential. The successful candidate will have strong network skills across: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as Python, Ansible, HTML, VMWare, and Microsoft Server, are highly advantageous. You will be up to speed with latest tech industry trends, with the ability to talk with clients around specialised (Aruba Networking) and related technologies. We are looking for a consultative sales professional, capable of representing this organisation, as a technical expert, leveraging strong understanding of the competition - both positioning strategy and technology. Please note that candidates must be eligible for DV Clearance (Developed Vetting Level 4) - which normally requires 10+ years residency in the UK. It would be advantageous to have previous Central Government or MOD exposure. The Role: Specialised Networking is re-defining the "Intelligent Edge", and creating new customer experiences, by building intelligent spaces and digital workspaces, leading next-generation network access solutions for the mobile enterprise. This enables clients to run their wireless network from the cloud. With a focus on datacentre, campus, branch, WAN, mobility, security and IoT to transform businesses across the globe. To be successful in this role, you will need significant experience in the Technical Pre Sales arena, and deep expertise in area of specialised networking and related technologies. Duties: Gathering and assessing customer requirements, both business and technical. Identification of likely problem areas that require attention. Keeping current with trends to enable successful consulting with clients on issues and challenges at multiple levels of customer management. Identification of information on competitors and product roll- out data/training needs, to proactively position the company strengths as a relative value position in the account. Representing the company as a technical expert with customers, sharing knowledge in area of expertise and links to related technology areas. Conversing with clients on issues and challenges, to facilitate solution selling. Leveraging a strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company. Requirements: Technical University, Bachelor's degree or equivalent. Significant experience in technical consultative selling and account management. DV (Developed Vetting Level 4) level security clearance eligibility. Technical and/or solution experience across industry. Strong network skills encompassing: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as: Python, Ansible, HTML, VMWare, Microsoft Server, advantageous. Full driving license. Extensive level of industry acumen; current knowledge of trends, with the ability to converse with client on issues and challenges at multiple levels of customer management. Broad knowledge of technology & solutions, with deep expertise in area of specialisation and related technologies. Motivated collaborative character. Active listening skills. Natural rapport building ability. Complex sales experience. Ability to manage ambiguity, with creative a critical thinking. To apply for this Pre-Sales System Engineering Consultant permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.