*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible, and requires working onsite 5 days per week* Prestigious Enterprise Company is currently seeking a Release and Change Manager. Candidate will plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations., as well as oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized. Responsibilities: Collaborate with cross-functional teams to define release scope, objectives, and deliverables. Conduct risk assessments and implement mitigation strategies to address potential issues during the release process. Establish and maintain release schedules, milestones, and communication plans. Facilitate all meetings related to the Release Management process. Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure. Facilitate Change Advisory Board (CAB) meetings to review and approve/reject change requests. Implement and enforce change management policies and procedures. Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes. Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement. Actively contribute to the development and improvement of ITSM processes based on ITIL guidelines. Maintain accurate and up-to-date documentation for release and change processes. Generate and analyze reports to measure the performance and success of release and change management activities. Provide regular updates to stakeholders and management on the status of releases and changes. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Foundation certification is a must; higher-level ITIL certifications are a plus. Proven experience as an ITSM Release Manager and Change Manager. Strong background in implementing and managing ITIL-based processes. Experience with enterprise-level release and change management tools. Excellent communication and interpersonal skills. Analytical mindset with a focus on problem-solving. Ability to work collaboratively with cross-functional teams. Detail-oriented with a commitment to quality and accuracy. Preferred Skills: Project Management Professional (PMP) certification. Knowledge of DevOps practices and principles.
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible, and requires working onsite 5 days per week* Prestigious Enterprise Company is currently seeking a Release and Change Manager. Candidate will plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations., as well as oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized. Responsibilities: Collaborate with cross-functional teams to define release scope, objectives, and deliverables. Conduct risk assessments and implement mitigation strategies to address potential issues during the release process. Establish and maintain release schedules, milestones, and communication plans. Facilitate all meetings related to the Release Management process. Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure. Facilitate Change Advisory Board (CAB) meetings to review and approve/reject change requests. Implement and enforce change management policies and procedures. Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes. Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement. Actively contribute to the development and improvement of ITSM processes based on ITIL guidelines. Maintain accurate and up-to-date documentation for release and change processes. Generate and analyze reports to measure the performance and success of release and change management activities. Provide regular updates to stakeholders and management on the status of releases and changes. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Foundation certification is a must; higher-level ITIL certifications are a plus. Proven experience as an ITSM Release Manager and Change Manager. Strong background in implementing and managing ITIL-based processes. Experience with enterprise-level release and change management tools. Excellent communication and interpersonal skills. Analytical mindset with a focus on problem-solving. Ability to work collaboratively with cross-functional teams. Detail-oriented with a commitment to quality and accuracy. Preferred Skills: Project Management Professional (PMP) certification. Knowledge of DevOps practices and principles.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
28/03/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*Onsite 5 days a week in Tampa Bay, FL.* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Release & Change Manager. This person will plan, coordinate, and execute software releases. They will focus on release management, change management, ITIL, etc. Responsibilities: Plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations. Collaborate with cross-functional teams to define release scope, objectives, and deliverables. Conduct risk assessments and implement mitigation strategies to address potential issues during the release process. Establish and maintain release schedules, milestones, and communication plans. Facilitate all meetings related to the Release Management process. Oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized. Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure. Facilitate Change Advisory Board (CAB) meetings to review and approve/reject change requests. Implement and enforce change management policies and procedures. Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes. Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement. Actively contribute to the development and improvement of ITSM processes based on ITIL guidelines. Maintain accurate and up-to-date documentation for release and change processes. Generate and analyze reports to measure the performance and success of release and change management activities. Provide regular updates to stakeholders and management on the status of releases and changes. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Foundation certification is a must; higher-level ITIL certifications are a plus. Proven experience as an ITSM Release Manager and Change Manager. Strong background in implementing and managing ITIL-based processes. Experience with enterprise-level release and change management tools. Project Management Professional (PMP) certification. Knowledge of DevOps practices and principles.
28/03/2024
Full time
*Onsite 5 days a week in Tampa Bay, FL.* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Release & Change Manager. This person will plan, coordinate, and execute software releases. They will focus on release management, change management, ITIL, etc. Responsibilities: Plan, coordinate, and execute software releases, ensuring minimal impact on IT services and operations. Collaborate with cross-functional teams to define release scope, objectives, and deliverables. Conduct risk assessments and implement mitigation strategies to address potential issues during the release process. Establish and maintain release schedules, milestones, and communication plans. Facilitate all meetings related to the Release Management process. Oversee the end-to-end change management process, ensuring that changes are properly documented, assessed, and authorized. Work closely with stakeholders to evaluate the impact of proposed changes on IT services and infrastructure. Facilitate Change Advisory Board (CAB) meetings to review and approve/reject change requests. Implement and enforce change management policies and procedures. Leverage ITIL best practices to enhance the efficiency and effectiveness of release and change management processes. Ensure alignment with ITIL service life cycle stages, emphasizing continual service improvement. Actively contribute to the development and improvement of ITSM processes based on ITIL guidelines. Maintain accurate and up-to-date documentation for release and change processes. Generate and analyze reports to measure the performance and success of release and change management activities. Provide regular updates to stakeholders and management on the status of releases and changes. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL Foundation certification is a must; higher-level ITIL certifications are a plus. Proven experience as an ITSM Release Manager and Change Manager. Strong background in implementing and managing ITIL-based processes. Experience with enterprise-level release and change management tools. Project Management Professional (PMP) certification. Knowledge of DevOps practices and principles.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
28/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Warehouse Configuration Dept. Operative. Role Purpose The role holder will work within a logistics team such as warehouse, build and configuration, recycle etc. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently and will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required. Key Accountabilities Technical Capability. Carries out routine operating tasks. Escalates problems to supervisor or team manager to meet service agreed levels. Equipment Operations. May be conversant with basic hardware/software installations/configurations and peripheral operation. Able to operate all necessary machinery to required standards. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Reports problems and monitors the effectiveness of repairs to meet service levels. Scheduling & Monitoring. Checks for and performs scheduled work, carrying out ad-hoc work as required. Checks status of jobs in the system to ensure schedules are up to date and accurate. Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels. Data Handling. Maintains data security to conform to standards for security of information and data protection. Process. Demonstrates a clear understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards. Effectively communicates and documents any requested changes, errors or ambiguities to team manager using the tools available. Recommends improvements to processes when appropriate to resolve routine enquiries. Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided. Strives to exceed customer expectations. Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators All issues and problems are resolved or escalated appropriately. Maintenance is carried out according to maintenance schedules. Repairs to equipment are effective. Schedules up to date and accurate. Workloads Achieved. Conformance with security and data protection standards. Improvements/enhancements to service within own areas. Feedback from team members and other key stakeholders. Evidence of taking ownership of their personal development. Evidence of taking ownership for problems and their resolution. Project People is acting as an Employment Business in relation to this vacancy.
28/03/2024
Project-based
Warehouse Configuration Dept. Operative. Role Purpose The role holder will work within a logistics team such as warehouse, build and configuration, recycle etc. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently and will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required. Key Accountabilities Technical Capability. Carries out routine operating tasks. Escalates problems to supervisor or team manager to meet service agreed levels. Equipment Operations. May be conversant with basic hardware/software installations/configurations and peripheral operation. Able to operate all necessary machinery to required standards. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Reports problems and monitors the effectiveness of repairs to meet service levels. Scheduling & Monitoring. Checks for and performs scheduled work, carrying out ad-hoc work as required. Checks status of jobs in the system to ensure schedules are up to date and accurate. Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels. Data Handling. Maintains data security to conform to standards for security of information and data protection. Process. Demonstrates a clear understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards. Effectively communicates and documents any requested changes, errors or ambiguities to team manager using the tools available. Recommends improvements to processes when appropriate to resolve routine enquiries. Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided. Strives to exceed customer expectations. Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators All issues and problems are resolved or escalated appropriately. Maintenance is carried out according to maintenance schedules. Repairs to equipment are effective. Schedules up to date and accurate. Workloads Achieved. Conformance with security and data protection standards. Improvements/enhancements to service within own areas. Feedback from team members and other key stakeholders. Evidence of taking ownership of their personal development. Evidence of taking ownership for problems and their resolution. Project People is acting as an Employment Business in relation to this vacancy.
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
28/03/2024
Project-based
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
I am currently working on an exciting opportunity based in the Swindon area. I will be looking to speak with Junior Security Analyst who is either in an existing role or an aspiring security analyst looking to start their career in IT Security. This opportunity offers free inhouse training and development with clear promotion targets. Job Title: Junior Security Analyst Salary: upto 35K (PlusBonus) Work Type: Onsite FT Reporting to: Head of Cyber Security Location: Swindon Start Date: ASAP DV Clearable: This position will require you to undertake DV clearance (Provided via Company) and therefore only available to British Nationals . Once complete you will be viable to their DV bonus. Job Overview: This role will ensure that technological & organisational security practices are consistent with ISO27001, NIST 0800-53, MOD and other government standards. The role will involve you becoming familiar with security standards and practices including scanning and protective monitoring, (physical) access control systems, CCTV systems, security models and architectures and Information security threats. Responsibilities include but not limited to: Review of security incidents and ensure correct closure and future prevention Assist in local InfoSec reviews and feedback from external audits Involvement in Operational Security Services such as SOC, SIEM, Penetration Testing & Vulnerability scanning Review, interpret and act upon information provided by E365 security toolsets Review of security related change requests that are received for Data Centre customer tenancies. Skills and experiences: Must be able to hold a DV Security Clearance Good understanding of IT security Basic knowledge of Windows, MS 365, Linux, Virtualisation, Networking and storage and a working knowledge of E365 Security toolsets If you have graduated from university with a Cyber related course, this would be advantageous. Hold valid security clearance or undergo the process to achieve the desired level of security clearance which includes the highest level Any experience of security related technologies, processes, methods or architectures is desirable. I am working directly with the Hiring Manager and have set up interview slots in the first week of April. If this is of interest and want to find out more, please email me your updated CV with a daytime contact number and I will arrange a call to go over specifics.
28/03/2024
Full time
I am currently working on an exciting opportunity based in the Swindon area. I will be looking to speak with Junior Security Analyst who is either in an existing role or an aspiring security analyst looking to start their career in IT Security. This opportunity offers free inhouse training and development with clear promotion targets. Job Title: Junior Security Analyst Salary: upto 35K (PlusBonus) Work Type: Onsite FT Reporting to: Head of Cyber Security Location: Swindon Start Date: ASAP DV Clearable: This position will require you to undertake DV clearance (Provided via Company) and therefore only available to British Nationals . Once complete you will be viable to their DV bonus. Job Overview: This role will ensure that technological & organisational security practices are consistent with ISO27001, NIST 0800-53, MOD and other government standards. The role will involve you becoming familiar with security standards and practices including scanning and protective monitoring, (physical) access control systems, CCTV systems, security models and architectures and Information security threats. Responsibilities include but not limited to: Review of security incidents and ensure correct closure and future prevention Assist in local InfoSec reviews and feedback from external audits Involvement in Operational Security Services such as SOC, SIEM, Penetration Testing & Vulnerability scanning Review, interpret and act upon information provided by E365 security toolsets Review of security related change requests that are received for Data Centre customer tenancies. Skills and experiences: Must be able to hold a DV Security Clearance Good understanding of IT security Basic knowledge of Windows, MS 365, Linux, Virtualisation, Networking and storage and a working knowledge of E365 Security toolsets If you have graduated from university with a Cyber related course, this would be advantageous. Hold valid security clearance or undergo the process to achieve the desired level of security clearance which includes the highest level Any experience of security related technologies, processes, methods or architectures is desirable. I am working directly with the Hiring Manager and have set up interview slots in the first week of April. If this is of interest and want to find out more, please email me your updated CV with a daytime contact number and I will arrange a call to go over specifics.
Technical Manager - Hybrid We are currently working with one of our Tier 1 clients who are a market leader in their industry sector. They are looking for an experienced Technical Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24/7/365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony systems and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP/IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for ensuring reactive and pro-active services requests, problems, changes and issues are dealt with within the set KPI's, providing all stakeholders with accurate and timely reports as required. The Technical Manager will ensure all staff within the remote engineering team are supported with adequate training and development to be able to perform their duties. This Technical Manager will also work with the business to drive best practice and efficiencies within the ARC, looking at how where technology can be used to drive efficiency in areas such as AI and automation. The Technical Manager will work with the Customer Services, Admin and Support Teams to ensure that non routine, large data imports and ingested into systems correctly and that reporting requirements are met. Primary Skills Management of the company telecom systems 8x8 and 3CX - maintaining high quality call routing plans and document Management of the company alarm handling systems - maintaining alarm signalling documentation Produce and maintain high quality Stand Operating Procedure (SOP) documentation. Support in post incident investigations, identifying route cause and corrective actions identifying possible equipment misconfiguration, maintenance, training issues or general failure. Understand Alarm Receiving Centre Standards including BS5979 Cat II, BS8484, BS8418, BS EN 50518, support accreditation compliance. Understand Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data - Stored Procedures, Reporting Monitor/Manage/support Training of the remote Monitoring Engineer Support function to deliver excellent service. Ensure ARC compliance with all Monitoring Standards, Supporting with Audits Liaising with all accreditation bodies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/03/2024
Full time
Technical Manager - Hybrid We are currently working with one of our Tier 1 clients who are a market leader in their industry sector. They are looking for an experienced Technical Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24/7/365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony systems and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP/IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for ensuring reactive and pro-active services requests, problems, changes and issues are dealt with within the set KPI's, providing all stakeholders with accurate and timely reports as required. The Technical Manager will ensure all staff within the remote engineering team are supported with adequate training and development to be able to perform their duties. This Technical Manager will also work with the business to drive best practice and efficiencies within the ARC, looking at how where technology can be used to drive efficiency in areas such as AI and automation. The Technical Manager will work with the Customer Services, Admin and Support Teams to ensure that non routine, large data imports and ingested into systems correctly and that reporting requirements are met. Primary Skills Management of the company telecom systems 8x8 and 3CX - maintaining high quality call routing plans and document Management of the company alarm handling systems - maintaining alarm signalling documentation Produce and maintain high quality Stand Operating Procedure (SOP) documentation. Support in post incident investigations, identifying route cause and corrective actions identifying possible equipment misconfiguration, maintenance, training issues or general failure. Understand Alarm Receiving Centre Standards including BS5979 Cat II, BS8484, BS8418, BS EN 50518, support accreditation compliance. Understand Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data - Stored Procedures, Reporting Monitor/Manage/support Training of the remote Monitoring Engineer Support function to deliver excellent service. Ensure ARC compliance with all Monitoring Standards, Supporting with Audits Liaising with all accreditation bodies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working) Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon. Due to their continued successes and growth they're now looking to hire an Information Security Manager The role The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications. The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience. You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment. Upcoming Projects & responsibilities ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources. Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected. Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise. GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial. Requirements High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do/entrepreneurial approach; Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity; Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities; Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company; Clear communicator and ability to adapt comms dependent on the audience. Time management is critical; Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic; Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key. Benefits Competitive Salary dependent on experience and suitability; (£60k - £85k) Flexible working Pension contributions; Bonus pool contingent on group performance assessed at FYE; Birthday day off; 25 days holiday allowance increasing with length of service; Company wellbeing initiative. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
28/03/2024
Full time
Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working) Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon. Due to their continued successes and growth they're now looking to hire an Information Security Manager The role The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications. The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience. You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment. Upcoming Projects & responsibilities ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources. Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected. Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise. GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial. Requirements High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do/entrepreneurial approach; Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity; Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities; Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company; Clear communicator and ability to adapt comms dependent on the audience. Time management is critical; Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic; Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key. Benefits Competitive Salary dependent on experience and suitability; (£60k - £85k) Flexible working Pension contributions; Bonus pool contingent on group performance assessed at FYE; Birthday day off; 25 days holiday allowance increasing with length of service; Company wellbeing initiative. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Michael Bailey Associates - Amsterdam
Rotterdam, Zuid-Holland
Our client, a prominent player in the banking sector, is seeking a proficient KYC Analyst (Medior) to join their dynamic team for a duration of 3 months. Operating within the financial hub of Rotterdam or the administrative heart of The Hague, this role presents an exciting opportunity to contribute to the compliance and risk management functions within the organization. Key Responsibilities: Conduct thorough KYC due diligence on new and existing clients, ensuring compliance with regulatory requirements and internal policies. Analyze and review client documentation, identifying potential risks and discrepancies. Collaborate closely with internal stakeholders, including Relationship Managers and Compliance Officers, to resolve KYC-related issues efficiently. Stay updated on regulatory changes and industry best practices to enhance the effectiveness of KYC procedures. Maintain accurate records and documentation pertaining to KYC processes. Requirements: Bachelor's degree in Finance, Business Administration, Law, or a related field. Minimum of 2 years of experience in KYC/CDD within the banking or financial services sector. Strong understanding of AML/KYC regulations and compliance standards (eg, FATF, EU Directives). Excellent analytical skills with the ability to interpret complex financial information. Proficiency in using KYC tools and databases (eg, World-Check, Fircosoft). Effective communication skills, both verbal and written, with the ability to liaise with stakeholders at all levels. Project Details: Location: Rotterdam or the Hague Type: Freelance Work: Hybrid Industry: Banking Duration: 3 months (Option to extend) Michael Bailey International is acting as an Employment Business in relation to this vacancy.
28/03/2024
Project-based
Our client, a prominent player in the banking sector, is seeking a proficient KYC Analyst (Medior) to join their dynamic team for a duration of 3 months. Operating within the financial hub of Rotterdam or the administrative heart of The Hague, this role presents an exciting opportunity to contribute to the compliance and risk management functions within the organization. Key Responsibilities: Conduct thorough KYC due diligence on new and existing clients, ensuring compliance with regulatory requirements and internal policies. Analyze and review client documentation, identifying potential risks and discrepancies. Collaborate closely with internal stakeholders, including Relationship Managers and Compliance Officers, to resolve KYC-related issues efficiently. Stay updated on regulatory changes and industry best practices to enhance the effectiveness of KYC procedures. Maintain accurate records and documentation pertaining to KYC processes. Requirements: Bachelor's degree in Finance, Business Administration, Law, or a related field. Minimum of 2 years of experience in KYC/CDD within the banking or financial services sector. Strong understanding of AML/KYC regulations and compliance standards (eg, FATF, EU Directives). Excellent analytical skills with the ability to interpret complex financial information. Proficiency in using KYC tools and databases (eg, World-Check, Fircosoft). Effective communication skills, both verbal and written, with the ability to liaise with stakeholders at all levels. Project Details: Location: Rotterdam or the Hague Type: Freelance Work: Hybrid Industry: Banking Duration: 3 months (Option to extend) Michael Bailey International is acting as an Employment Business in relation to this vacancy.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a IBM Z Storage Specialist - REMOTE will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Role and tasks IBM Z Storage Specialist IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
28/03/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a IBM Z Storage Specialist - REMOTE will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Role and tasks IBM Z Storage Specialist IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are heading up a recruitment drive for a global consultancy that require a IBM Z Storage Specialist to join them on a major project that's based remotely. Job Title - IBM Z Storage Specialist Day Rate - £460 Location - Remote iR35 determination - Inside Duration - 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
28/03/2024
Project-based
We are heading up a recruitment drive for a global consultancy that require a IBM Z Storage Specialist to join them on a major project that's based remotely. Job Title - IBM Z Storage Specialist Day Rate - £460 Location - Remote iR35 determination - Inside Duration - 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
28/03/2024
Project-based
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
28/03/2024
Project-based
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Infrastructure Manager City of London (Hybrid) £80,000 - £90,000 per annum On behalf of an industry Leading organisation, we have a fantastic opportunity for an Infrastructure Manager to Lead their team of Senior Engineers across the EMEA region. The person in this role will collaborate closely with Team Leads/Managers in other regions and be a part of the Global Platforms Leadership team. You will manage the EMEA Systems Delivery team and additionally function as a key point of contact for the IT Operations team. The Infrastructure Manager role holds day to day responsibility for the EMEA team of Senior engineers who provide and manage the following technical services for the business: Active Directory, VMWare ESXi, Horizon & Vcentre, Windows Server, Windows client engineering, Intune, HPe server and storage hardware, Exchange Server, Windows clustering, M365 cloud services, Backup services, Service automation and Monitoring and alerting Responsibilities: Leading the systems engineering team, covering performance management, goal setting and upskilling. Working together with Global Leads to ensure work is prioritized and handed over correctly between regions as part of a Follow-The-Sun support model. Providing an escalation point for engineering and operations teams. Managing the work demands & backlog of the team for effective resource Management. Working with the business to understand their needs and upcoming projects. Playing an active role in the global platforms' leadership team, setting the standards for how we deliver services to the business. Proactively finding design issues with our current services which can be addressed before they become user impacting. Challenging and supporting the engineering team with design and implementation, you are their technical mentor. Work closely with our information security team to ensure new services do not create additional risk and address any identified risks. Skills/Experience required: Previous experience managing & leading a team of Experienced Senior Engineers The technical ability to contribute & challenge solutions and deliver the best outcome Experience using Data to drive priorities, manage workloads/backlogs and identify hotspots/issues/risks for pro-active remediation. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to communicate well over the telephone, chat, or face to face. Collaborating with suppliers to specify the right solutions for our requirements and manage the delivery of those. Flexible and willing to work outside of the core hours if necessary - the global platforms team is responsible for a large portfolio of business-critical services & provides an escalation point 24x7. Able to adapt to and manage changing situations, one day may be designing integration for a new application into our existing estate, the next may be supporting a new acquisition. Technical knowledge required: Experience with collaboration tools such as Jira/ServiceNow VMWare ESXi & VCentre PowerShell Scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune.
28/03/2024
Full time
Infrastructure Manager City of London (Hybrid) £80,000 - £90,000 per annum On behalf of an industry Leading organisation, we have a fantastic opportunity for an Infrastructure Manager to Lead their team of Senior Engineers across the EMEA region. The person in this role will collaborate closely with Team Leads/Managers in other regions and be a part of the Global Platforms Leadership team. You will manage the EMEA Systems Delivery team and additionally function as a key point of contact for the IT Operations team. The Infrastructure Manager role holds day to day responsibility for the EMEA team of Senior engineers who provide and manage the following technical services for the business: Active Directory, VMWare ESXi, Horizon & Vcentre, Windows Server, Windows client engineering, Intune, HPe server and storage hardware, Exchange Server, Windows clustering, M365 cloud services, Backup services, Service automation and Monitoring and alerting Responsibilities: Leading the systems engineering team, covering performance management, goal setting and upskilling. Working together with Global Leads to ensure work is prioritized and handed over correctly between regions as part of a Follow-The-Sun support model. Providing an escalation point for engineering and operations teams. Managing the work demands & backlog of the team for effective resource Management. Working with the business to understand their needs and upcoming projects. Playing an active role in the global platforms' leadership team, setting the standards for how we deliver services to the business. Proactively finding design issues with our current services which can be addressed before they become user impacting. Challenging and supporting the engineering team with design and implementation, you are their technical mentor. Work closely with our information security team to ensure new services do not create additional risk and address any identified risks. Skills/Experience required: Previous experience managing & leading a team of Experienced Senior Engineers The technical ability to contribute & challenge solutions and deliver the best outcome Experience using Data to drive priorities, manage workloads/backlogs and identify hotspots/issues/risks for pro-active remediation. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to communicate well over the telephone, chat, or face to face. Collaborating with suppliers to specify the right solutions for our requirements and manage the delivery of those. Flexible and willing to work outside of the core hours if necessary - the global platforms team is responsible for a large portfolio of business-critical services & provides an escalation point 24x7. Able to adapt to and manage changing situations, one day may be designing integration for a new application into our existing estate, the next may be supporting a new acquisition. Technical knowledge required: Experience with collaboration tools such as Jira/ServiceNow VMWare ESXi & VCentre PowerShell Scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune.
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Sr. RBAC Engineer. This person will need to be an expert with Role Based Access Control and will preferably work with SailPoint IAM. Responsibilities/Qualifications: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Have a written policy for how the role-based access control system should be used, including detailing the process for making changes. Be receptive to input from managers and users about how the RBAC system can be optimized and make relevant changes as needed. Continually evaluate roles and security status. Consider the reason and implications request for any change to users' permissions before implementing changes. Enforce security protocols related to permissions. SailPoint Experience.
28/03/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Sr. RBAC Engineer. This person will need to be an expert with Role Based Access Control and will preferably work with SailPoint IAM. Responsibilities/Qualifications: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Have a written policy for how the role-based access control system should be used, including detailing the process for making changes. Be receptive to input from managers and users about how the RBAC system can be optimized and make relevant changes as needed. Continually evaluate roles and security status. Consider the reason and implications request for any change to users' permissions before implementing changes. Enforce security protocols related to permissions. SailPoint Experience.
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
28/03/2024
Project-based
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
General Information: Start date: ASAP Latest start date: Flexible to wait longer notice period for the right profile (around 2 months) End date: 9 months contract (with possibility of extension, up to 5 years or internalization) Work location: Basel Set Up: Hybrid, (50% home office, 50% in the office) On top of that, you get 20 days of working remote yearly where you can work from outside Switzerland. Description: Tasks & Responsibilities: Maintain existing YAML pipelines in Azure DevOps Develop new pipelines based on automation needs Convert existing classic pipelines into YAML Prepare for and implement migration to GitHub Facilitate gathering of automation requirements from Trading Applications team Interacts with the other IT groups in the organisation for systems design, integration, standards and change management. Must haves: A university-level degree in information management, computer science or related field or similar qualification/certificate. (*) At least three years of Full time industry hands-on experience writing automation scripts with Azure DevOps, GitHub. (*) Good skills in Powershell Scripting. (*) Solid understanding of the software development life cycle. (*) Experience with modern CI/CD pipelines. (*) Good understanding of version control systems, specifically Git. (*) Good knowledge of Windows server administration. (*) Employee Value Proposition: Working in the trading applications Findur team, additionally collaborate with product managers and other team members. Job Title: Devops Engineer Location: Basel, Switzerland Job Type: Contract Job Title: Devops Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
28/03/2024
Project-based
General Information: Start date: ASAP Latest start date: Flexible to wait longer notice period for the right profile (around 2 months) End date: 9 months contract (with possibility of extension, up to 5 years or internalization) Work location: Basel Set Up: Hybrid, (50% home office, 50% in the office) On top of that, you get 20 days of working remote yearly where you can work from outside Switzerland. Description: Tasks & Responsibilities: Maintain existing YAML pipelines in Azure DevOps Develop new pipelines based on automation needs Convert existing classic pipelines into YAML Prepare for and implement migration to GitHub Facilitate gathering of automation requirements from Trading Applications team Interacts with the other IT groups in the organisation for systems design, integration, standards and change management. Must haves: A university-level degree in information management, computer science or related field or similar qualification/certificate. (*) At least three years of Full time industry hands-on experience writing automation scripts with Azure DevOps, GitHub. (*) Good skills in Powershell Scripting. (*) Solid understanding of the software development life cycle. (*) Experience with modern CI/CD pipelines. (*) Good understanding of version control systems, specifically Git. (*) Good knowledge of Windows server administration. (*) Employee Value Proposition: Working in the trading applications Findur team, additionally collaborate with product managers and other team members. Job Title: Devops Engineer Location: Basel, Switzerland Job Type: Contract Job Title: Devops Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Quality Assurance Manager (m/w/d) - GMP/Qualitätssicherung/Studium/Englisch/TrackWise Projekt : Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Basel suchen wir einen Quality Assurance Manager (m/w/d) Hintergrund : Basel Drug Subtance gliedert sich in vier Value Streams gemäss der vier Produktionstechnolgien am Standort: Monoclonal Antibodies (klassische Fermentation in Stahlreaktoren), Single-Use Technology (Fermentation in Einmal-Behältern), Antibody Drug Conjugates und Small Molecules. Als Quality Assurance Manager bei Basel Drug Substance trägt man zu einer adäquaten Quality Oversight über die vier Value Streams bei. Die Person ist verantwortlich für die Einhaltung und ständige Verbesserung des Qualitätssystems unter Berücksichtigung der aktuellen gesetzlichen und Roche-internen Anforderungen. Man unterstützt oder übernimmt Aufgaben und Projekte in einem der drei Quality Operations Chapter (MAB, SUT, ADC&SM). Als Quality Assurance Manager arbeitet man sich in neue Themenbereiche ein, erweitert ihr Netzwerk und trägt durch ihre wechselnden Einsatzgebiete zur Harmonisierung und Optimierung unserer Prozesse bei. Der oder die perfekte Kandidat:in hat ein abgeschlossenes Studium im naturwissenschaftlichen oder technischen Bereich und bringt bereits Berufserfahrung in der Qualitätssicherung in einem GMP regulierten Unternehmen mit. Die Person verfügt zudem über Erfahrung im pharmazeutischen Umfeld. Aufgaben : * Man wird in einem der drei Quality Chapter eingesetzt und eignet sich das dort erforderliche Wissen an * Ansprechpartner der Produktionsbetriebe in allen Qualitätsbelangen * Sicherstellung von Quality Oversight und GMP-Compliance bei allen betreuten Produktionen und Projekten und Überwachung der Einhaltung der internen Vorgabedokumente * Überprüfung, Beurteilung und Genehmigung der Herstelldokumentation (Batch Record Review) auf Papier und innerhalb des elektronischen Manufacturing Execution Systems (MES) * Freigabe der hergestellten Wirkstoffe * Initiierung, Bearbeitung, Beurteilung und Genehmigung der Abweichungen (Deviations), Korrektur-und Präventionsmassnahmen (CAPAs) und technische Änderungsanträge (Changes) * Erstellung, Prüfung und Genehmigung GMP-Dokumente * Durchführung der Qualitätsbegehungen und Selbstinspektionen und Unterstützung der internen Audits und Behördeninspektionen * Ideengenerierung zur kontinuierlichen Verbesserung, Verschlankung unserer Prozesse und derer Umsetzung Must Haves: * Abgeschlossenes Hochschulstudium in einem naturwissenschaftlichen Feld (z.B. Biologie, Chemie, Pharmazie) oder im Bereich des Ingenieurwesens (z.B. Biotechnologie, Verfahrenstechnik, Pharmatechnik) * Min. 3 Jahre Berufserfahrung in der Qualitätssicherung in einem GMP regulierten Unternehmen, bevorzugt in der pharmazeutischen Industrie * Routine in der Quality-Rolle bei der Bearbeitung von Abweichungen, Technischen Changes, Batch record review und CAPAs * Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift und ein versierter Umgang mit IT Office Applikationen sowie in der Pharmaindustrie gängigen IT Systemen (z.B. TrackWise, Documentum) * Starker Teamplayer mit sehr guten Kommunikationsfähigkeiten Nice to haves: * Erfahrung in einer biotechnologischen Produktion ist ein grosses Plus Reference No.: 923337SGR Rolle: Quality Assurance Manager Industry: Pharma Location: Basel Workload: 100% Start: 01.05.2024 Duration: 12 Deadline: 04.04.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
28/03/2024
Project-based
Quality Assurance Manager (m/w/d) - GMP/Qualitätssicherung/Studium/Englisch/TrackWise Projekt : Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Basel suchen wir einen Quality Assurance Manager (m/w/d) Hintergrund : Basel Drug Subtance gliedert sich in vier Value Streams gemäss der vier Produktionstechnolgien am Standort: Monoclonal Antibodies (klassische Fermentation in Stahlreaktoren), Single-Use Technology (Fermentation in Einmal-Behältern), Antibody Drug Conjugates und Small Molecules. Als Quality Assurance Manager bei Basel Drug Substance trägt man zu einer adäquaten Quality Oversight über die vier Value Streams bei. Die Person ist verantwortlich für die Einhaltung und ständige Verbesserung des Qualitätssystems unter Berücksichtigung der aktuellen gesetzlichen und Roche-internen Anforderungen. Man unterstützt oder übernimmt Aufgaben und Projekte in einem der drei Quality Operations Chapter (MAB, SUT, ADC&SM). Als Quality Assurance Manager arbeitet man sich in neue Themenbereiche ein, erweitert ihr Netzwerk und trägt durch ihre wechselnden Einsatzgebiete zur Harmonisierung und Optimierung unserer Prozesse bei. Der oder die perfekte Kandidat:in hat ein abgeschlossenes Studium im naturwissenschaftlichen oder technischen Bereich und bringt bereits Berufserfahrung in der Qualitätssicherung in einem GMP regulierten Unternehmen mit. Die Person verfügt zudem über Erfahrung im pharmazeutischen Umfeld. Aufgaben : * Man wird in einem der drei Quality Chapter eingesetzt und eignet sich das dort erforderliche Wissen an * Ansprechpartner der Produktionsbetriebe in allen Qualitätsbelangen * Sicherstellung von Quality Oversight und GMP-Compliance bei allen betreuten Produktionen und Projekten und Überwachung der Einhaltung der internen Vorgabedokumente * Überprüfung, Beurteilung und Genehmigung der Herstelldokumentation (Batch Record Review) auf Papier und innerhalb des elektronischen Manufacturing Execution Systems (MES) * Freigabe der hergestellten Wirkstoffe * Initiierung, Bearbeitung, Beurteilung und Genehmigung der Abweichungen (Deviations), Korrektur-und Präventionsmassnahmen (CAPAs) und technische Änderungsanträge (Changes) * Erstellung, Prüfung und Genehmigung GMP-Dokumente * Durchführung der Qualitätsbegehungen und Selbstinspektionen und Unterstützung der internen Audits und Behördeninspektionen * Ideengenerierung zur kontinuierlichen Verbesserung, Verschlankung unserer Prozesse und derer Umsetzung Must Haves: * Abgeschlossenes Hochschulstudium in einem naturwissenschaftlichen Feld (z.B. Biologie, Chemie, Pharmazie) oder im Bereich des Ingenieurwesens (z.B. Biotechnologie, Verfahrenstechnik, Pharmatechnik) * Min. 3 Jahre Berufserfahrung in der Qualitätssicherung in einem GMP regulierten Unternehmen, bevorzugt in der pharmazeutischen Industrie * Routine in der Quality-Rolle bei der Bearbeitung von Abweichungen, Technischen Changes, Batch record review und CAPAs * Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift und ein versierter Umgang mit IT Office Applikationen sowie in der Pharmaindustrie gängigen IT Systemen (z.B. TrackWise, Documentum) * Starker Teamplayer mit sehr guten Kommunikationsfähigkeiten Nice to haves: * Erfahrung in einer biotechnologischen Produktion ist ein grosses Plus Reference No.: 923337SGR Rolle: Quality Assurance Manager Industry: Pharma Location: Basel Workload: 100% Start: 01.05.2024 Duration: 12 Deadline: 04.04.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.