Senior Insights Analyst, Insurance City/hybrid Circa £60K + bonus and benefits Senior Insights Analyst is required to join a vibrant insurance organisation with offices in the heart of the city. This is a pivotal role that will see you collaborating with various stakeholders to gather, analyse, and interpret data, and to provide valuable insights to support strategic decision-making and operational efficiency. The ideal person here will come from a technical background with strong insurance experience and the ability to translate complex business requirements into actionable data solutions. Key Responsibilities Work closely with stakeholders to capture and analyse data needs from various source systems Design reports and dashboards that communicate key performance indicators and insights Present and consult in a clear and compelling manner to both technical and non-technical audiences through wireframes and visualisation tools. Support the Data Governance function in the develop and enforcement of data governance policies and procedures as required Participate in data quality and compliance audits as needed. Work closely with data engineers, developers, and architects and BI developers to implement data solutions that meet expected requirements set out by IT and in relation to the business need. Create comprehensive documentation Knowledge and Skills Advanced user of Business Intelligence and data visualisation tools (eg, Power BI). Familiarity with data modelling, ETL processes, and data warehousing concepts. Familiarity with Datamodelling tools (eg Erwin, Embarcadero, ER/Studio) and diagramming tools (eg MS Visio) Familiarity with: Data Extraction/Manipulation tools (eg SQL), Data Visualisation/Geospatial tools (eg D3.js, JupyteR, Google Charts), Data Science/Statistical/Data Engineering tools (eg R, Python, Alteryx, SAS), AI tools (eg Machine Learning, NLP), Data Integration tools (eg SSIS, ADF, Informatica), Cloud based tooling preferable MS Azure Proficient in analysing complex datasets to derive actionable insights. Familiarity with Scripting languages like Python or R for data manipulation and analysis. Knowledge of data cleansing and preprocessing techniques. Knowledge of data governance principles and best practices. Experience in ensuring data quality and integrity through validation and cleansing processes. For a full consultation on this exciting opportunity, please send your CV to ARC IT Please note, salaries quoted are dependent on experience
28/03/2024
Full time
Senior Insights Analyst, Insurance City/hybrid Circa £60K + bonus and benefits Senior Insights Analyst is required to join a vibrant insurance organisation with offices in the heart of the city. This is a pivotal role that will see you collaborating with various stakeholders to gather, analyse, and interpret data, and to provide valuable insights to support strategic decision-making and operational efficiency. The ideal person here will come from a technical background with strong insurance experience and the ability to translate complex business requirements into actionable data solutions. Key Responsibilities Work closely with stakeholders to capture and analyse data needs from various source systems Design reports and dashboards that communicate key performance indicators and insights Present and consult in a clear and compelling manner to both technical and non-technical audiences through wireframes and visualisation tools. Support the Data Governance function in the develop and enforcement of data governance policies and procedures as required Participate in data quality and compliance audits as needed. Work closely with data engineers, developers, and architects and BI developers to implement data solutions that meet expected requirements set out by IT and in relation to the business need. Create comprehensive documentation Knowledge and Skills Advanced user of Business Intelligence and data visualisation tools (eg, Power BI). Familiarity with data modelling, ETL processes, and data warehousing concepts. Familiarity with Datamodelling tools (eg Erwin, Embarcadero, ER/Studio) and diagramming tools (eg MS Visio) Familiarity with: Data Extraction/Manipulation tools (eg SQL), Data Visualisation/Geospatial tools (eg D3.js, JupyteR, Google Charts), Data Science/Statistical/Data Engineering tools (eg R, Python, Alteryx, SAS), AI tools (eg Machine Learning, NLP), Data Integration tools (eg SSIS, ADF, Informatica), Cloud based tooling preferable MS Azure Proficient in analysing complex datasets to derive actionable insights. Familiarity with Scripting languages like Python or R for data manipulation and analysis. Knowledge of data cleansing and preprocessing techniques. Knowledge of data governance principles and best practices. Experience in ensuring data quality and integrity through validation and cleansing processes. For a full consultation on this exciting opportunity, please send your CV to ARC IT Please note, salaries quoted are dependent on experience
Infrastructure Analyst Liverpool/Hybrid (2-3 days on site per week) Up to £45K An Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. * An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. * While an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server Back End configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication * Microsoft Azure; Mimecast; VMWare VSAN * Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint. * An interest in Cyber/Information security * iManage10/Cloud/Share * Remote Desktop Services * Aderant * BigHand The team are currently working with some of the latest technologies, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, you will also closely align with the Solutions Architect, Project Management office and Service desk teams.
26/03/2024
Full time
Infrastructure Analyst Liverpool/Hybrid (2-3 days on site per week) Up to £45K An Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. * An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. * While an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server Back End configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication * Microsoft Azure; Mimecast; VMWare VSAN * Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint. * An interest in Cyber/Information security * iManage10/Cloud/Share * Remote Desktop Services * Aderant * BigHand The team are currently working with some of the latest technologies, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, you will also closely align with the Solutions Architect, Project Management office and Service desk teams.
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.