Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
24/04/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Project Manager | Technical Migration | Software | Hybrid | York | £55k + Bonus I am working closely with an established financial services institution, providing tailored insurance solutions to businesses and homes. They're looking for a skilled technical Project Manager, to lead best business practice around project lifecycle and agile delivery. You will be facilitating a migration from Legacy systems and developing a library for new applications that they are creating. You'll be given a lot autonomy to challenge their current processes and really apply your skills. Ideally they are looking for someone to really hit the ground running and make an impact. This role is offering up to £55,000 + at discretionary 15% bonus! And our client is pleased to offer hybrid working of 2 days a week onsite in York. Unfortunately, no sponsorship can be offered on this role. If you are interested then please apply or reach out to Olivia Grinstead at Method Resourcing for more information via email see below or LinkedIn Project Manager | Technical Migration | Software | Hybrid | York | £55k + Bonus
24/04/2024
Full time
Project Manager | Technical Migration | Software | Hybrid | York | £55k + Bonus I am working closely with an established financial services institution, providing tailored insurance solutions to businesses and homes. They're looking for a skilled technical Project Manager, to lead best business practice around project lifecycle and agile delivery. You will be facilitating a migration from Legacy systems and developing a library for new applications that they are creating. You'll be given a lot autonomy to challenge their current processes and really apply your skills. Ideally they are looking for someone to really hit the ground running and make an impact. This role is offering up to £55,000 + at discretionary 15% bonus! And our client is pleased to offer hybrid working of 2 days a week onsite in York. Unfortunately, no sponsorship can be offered on this role. If you are interested then please apply or reach out to Olivia Grinstead at Method Resourcing for more information via email see below or LinkedIn Project Manager | Technical Migration | Software | Hybrid | York | £55k + Bonus
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
24/04/2024
Full time
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
24/04/2024
Full time
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
24/04/2024
Full time
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
23/04/2024
Full time
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
Job Description: Infosight Consulting is looking for Project Engineer for one of the challenging and exciting projects. Role: Project Engineer Location: Leven, Fife, UK Contract Position Infosight is looking for Project Engineer with: Support the Civils Capex Project Engineer on the ground with safe working practises, adherent to RAMS, site inductions are planned and contractors have access to site in advance of activities starting. Ensure compliance with all relevant health, safety and environmental standards, including the Construction, Design & Management Regulations. The role holder will have a construction/H&S engineering management background. Use specialist knowledge to support safe deliver capex projects, working closely with Supply Operations teams and Capex Project Engineers. Consult on induction content for CDM projects (should be led by PC) Facilitate joint safety inspections with site teams Support Project Manager(s) on preparation of key H&S documentation and plans (eg PCI, CPP, Traffic Management, H&S File, Risk Assessments, site set up plan, etc) Ensure H&S has been considered at outset of project (before approval and tender issue) to ensure safety standards and ways of working are business as usual Support site set up (should be led by Project Engineer. H&S Lead to provide input/guidance and help co-ordinate implementation) Support PEs with pre-start walkthroughs, RAMS review and engage with site control of contractors process Co-ordinate with operations on key interfaces (eg temp walkways, updates to traffic management plans, security requirements, etc.) Be an ambassador/champion for H&S excellence during the construction phase, ie correct use of PPE at all times, challenging constructively where appropriate, providing feedback to project team and operatives on H&S performance, suggest ways to improve H&S performance. Attend daily white board meetings as often as practicable (frequency should be agreed with Technical Manager/Lead PE). contractors. Carry out audits and Immediate Corrective Action walks (ICAs) and record in project folder Day to day co-ordination at project interfaces (co-ordination within project boundary is main contractor responsibility) Drive accident/incident investigations including co-ordination with Global Eng Regional H&S Manager Support PEs with input of H&S Stats Assist in the delivery of any behavioural safety initiatives and training. Identify reoccurring safety concerns and proactively resolve by engaging with Skills Must have NEBOSH General Certificate as a minimum Health & Safety Management. The main focus of role is to support the Safe management of contractors: Construction/Project/Civil Management WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
23/04/2024
Project-based
Job Description: Infosight Consulting is looking for Project Engineer for one of the challenging and exciting projects. Role: Project Engineer Location: Leven, Fife, UK Contract Position Infosight is looking for Project Engineer with: Support the Civils Capex Project Engineer on the ground with safe working practises, adherent to RAMS, site inductions are planned and contractors have access to site in advance of activities starting. Ensure compliance with all relevant health, safety and environmental standards, including the Construction, Design & Management Regulations. The role holder will have a construction/H&S engineering management background. Use specialist knowledge to support safe deliver capex projects, working closely with Supply Operations teams and Capex Project Engineers. Consult on induction content for CDM projects (should be led by PC) Facilitate joint safety inspections with site teams Support Project Manager(s) on preparation of key H&S documentation and plans (eg PCI, CPP, Traffic Management, H&S File, Risk Assessments, site set up plan, etc) Ensure H&S has been considered at outset of project (before approval and tender issue) to ensure safety standards and ways of working are business as usual Support site set up (should be led by Project Engineer. H&S Lead to provide input/guidance and help co-ordinate implementation) Support PEs with pre-start walkthroughs, RAMS review and engage with site control of contractors process Co-ordinate with operations on key interfaces (eg temp walkways, updates to traffic management plans, security requirements, etc.) Be an ambassador/champion for H&S excellence during the construction phase, ie correct use of PPE at all times, challenging constructively where appropriate, providing feedback to project team and operatives on H&S performance, suggest ways to improve H&S performance. Attend daily white board meetings as often as practicable (frequency should be agreed with Technical Manager/Lead PE). contractors. Carry out audits and Immediate Corrective Action walks (ICAs) and record in project folder Day to day co-ordination at project interfaces (co-ordination within project boundary is main contractor responsibility) Drive accident/incident investigations including co-ordination with Global Eng Regional H&S Manager Support PEs with input of H&S Stats Assist in the delivery of any behavioural safety initiatives and training. Identify reoccurring safety concerns and proactively resolve by engaging with Skills Must have NEBOSH General Certificate as a minimum Health & Safety Management. The main focus of role is to support the Safe management of contractors: Construction/Project/Civil Management WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary up to £56,000 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. * Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. * Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects including Firewalls, network security groups, and access controls. * Demonstrated leadership in guiding teams through the entire IT service life cycle, fortifying security measures, and advancing capabilities through continual service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, Servers, infrastructure, and networks. * Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
23/04/2024
Full time
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary up to £56,000 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. * Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. * Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects including Firewalls, network security groups, and access controls. * Demonstrated leadership in guiding teams through the entire IT service life cycle, fortifying security measures, and advancing capabilities through continual service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, Servers, infrastructure, and networks. * Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
23/04/2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
23/04/2024
Full time
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal point for your clients, using a confident, professional and transparent approach to build effective engagements and productive relationships, handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up to Director Level. Demonstrated enthusiasm for knowledge-sharing and mentoring junior team members Proficient in continuous service improvement using agile methodologies (Scrum, etc.) Capable of working under pressure and meeting tight deadlines, demonstrating clear prioritization in a fast-paced and agile environment N.B. Candidates will have or be willing to undergo Basic Security Clearance once established in your role. Please call Matthew Craig here at ISR to learn more?
23/04/2024
Full time
The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal point for your clients, using a confident, professional and transparent approach to build effective engagements and productive relationships, handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up to Director Level. Demonstrated enthusiasm for knowledge-sharing and mentoring junior team members Proficient in continuous service improvement using agile methodologies (Scrum, etc.) Capable of working under pressure and meeting tight deadlines, demonstrating clear prioritization in a fast-paced and agile environment N.B. Candidates will have or be willing to undergo Basic Security Clearance once established in your role. Please call Matthew Craig here at ISR to learn more?
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
23/04/2024
Full time
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
Dynamics 365 Technical Architect Are you experienced in Providing technical solutions within Dynamics 365? Do you have Architecture and design experience? The role: You will play a critical role in designing, developing, and implementing complex CRM/Sales solutions based on the Microsoft Dynamics 365 platform. You will need great people skills to understand client's requirements, architecting scalable solutions to a global user base, and provide technical leadership throughout the implementation life cycle. Skills required: Design and architect end-to-end Dynamics 365 solutions Lead technical discussions with stakeholders, including business analysts, developers, and project managers. Define project scope, timelines, and deliverables. Develop high-level and detailed technical design documentation, including data models, architecture diagrams, and system integrations. Provide guidance and mentorship to development teams, ensuring adherence to coding standards, performance optimisation, and best practices. Collaborate with cross-functional teams to integrate CRM solutions with other business applications and platforms. Stay up-to-date with the latest Microsoft Dynamics 365 updates, features, and enhancements, and recommend innovative solutions. Act as a subject matter expert on Dynamics 365 CRM, providing technical guidance and support to internal teams. Design, develop, and implement scalable and efficient solutions using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, Datamodelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate,) and Azure services is highly desirable. Strong understanding of Azure cloud services and architecture. Experience with messaging patterns and enterprise integration using Azure Service Bus. Experience with serverless computing and event-driven architectures. Proficiency in designing and implementing RESTful APIs. Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels. Strong analytical and problem-solving skills, with a keen attention to detail and ability to prioritise tasks in a fast-paced environment. Experience working in an Agile development environment is preferred. Perks: Flexible working Competitive Salary Gym Discounts Cycle to work scheme Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
22/04/2024
Full time
Dynamics 365 Technical Architect Are you experienced in Providing technical solutions within Dynamics 365? Do you have Architecture and design experience? The role: You will play a critical role in designing, developing, and implementing complex CRM/Sales solutions based on the Microsoft Dynamics 365 platform. You will need great people skills to understand client's requirements, architecting scalable solutions to a global user base, and provide technical leadership throughout the implementation life cycle. Skills required: Design and architect end-to-end Dynamics 365 solutions Lead technical discussions with stakeholders, including business analysts, developers, and project managers. Define project scope, timelines, and deliverables. Develop high-level and detailed technical design documentation, including data models, architecture diagrams, and system integrations. Provide guidance and mentorship to development teams, ensuring adherence to coding standards, performance optimisation, and best practices. Collaborate with cross-functional teams to integrate CRM solutions with other business applications and platforms. Stay up-to-date with the latest Microsoft Dynamics 365 updates, features, and enhancements, and recommend innovative solutions. Act as a subject matter expert on Dynamics 365 CRM, providing technical guidance and support to internal teams. Design, develop, and implement scalable and efficient solutions using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, Datamodelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate,) and Azure services is highly desirable. Strong understanding of Azure cloud services and architecture. Experience with messaging patterns and enterprise integration using Azure Service Bus. Experience with serverless computing and event-driven architectures. Proficiency in designing and implementing RESTful APIs. Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal stakeholders at all levels. Strong analytical and problem-solving skills, with a keen attention to detail and ability to prioritise tasks in a fast-paced environment. Experience working in an Agile development environment is preferred. Perks: Flexible working Competitive Salary Gym Discounts Cycle to work scheme Requirement: You must have the following visas/Right to work to be eligible for this position: British Citizen, ILR, Dependant Visa, Pre-settled status etc. You must be UK-based to apply for this role. *If you don't have the right to work in the UK or are not located in the UK, you will be automatically rejected from the process due to client requirement. Apply today!
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £40,000-50,950 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including Firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service life cycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, Servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
22/04/2024
Full time
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £40,000-50,950 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management experience Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). Proficiency in technical security aspects including Firewalls, network security groups, and access controls. Demonstrated leadership in guiding teams through the entire IT service life cycle, fortifying security measures, and advancing capabilities through continual service enhancement. Track record of leading response efforts during live cyber incidents and executing remediation strategies. Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. Broad experience spanning the entire spectrum of IT security, encompassing software, Servers, infrastructure, and networks. Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy