Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this 6+ Month Contract role* Prestigious Fortune 500 Company is currently seeking a Security Red Team Operator. Candidate will take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). This is currently a two-person team. As such, the candidate will need to be a highly motivated, self-sufficient, and capable of collaborating on a small team where consensus is a must for operations to be successful. This role will also be involved in our Tabletop Exercise planning and execution, and therefore, will need excellent written and oral communication skills when dealing with all levels of the organization, from executives to individual contributors. The Red team is responsible for testing the overall strength of our organizations defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. Responsibilities: Perform internal and external penetration testing of network infrastructure and applications Perform Red team assessments including physical, social engineering, and network exploitation Perform well controlled vulnerability exploitation/penetration testing on applications, network protocols, and databases Perform network reconnaissance, OSINT, social engineering, and physical security reviews Participate in regular exercises and perform adversary simulations to test defense controls Assist with scoping prospective engagements, leading engagements from kickoff through remediation Work closely with Blue team to test efficacy of existing alerts and help create new detection. Create findings reports and communicate to stakeholders Contribute to enhancing the teams toolkit Write custom scripts to automate tasks related to finding new vulnerabilities Maintain runbooks to continually improve penetration testing methodologies and threat modelling. Qualifications : 5+ years of experience in Penetration testing, Red Team and Purple Team Bachelor of Science in Engineering, Computer Science, Information Technology, or equivalent work experience Advanced knowledge in common penetration testing tools (Metasploit, Burp Suite, Cobalt Strike, Empire, KALI Linux etc.) Must have a demonstrable understanding of voice and data networks, major operating systems, Active Directory, cloud technologies Must demonstrate knowledge of MITREs ATT&CK framework, execute and chain TTPs Must be able to critically examine an organization and system through the perspective of a threat actor and articulate risk in clear, precise terms. Ability to optimally code in a Scripting language (Python, Bash, PowerShell, Perl, etc.) OSCP
24/04/2024
Project-based
*We are unable to sponsor for this 6+ Month Contract role* Prestigious Fortune 500 Company is currently seeking a Security Red Team Operator. Candidate will take a structured approach to Red Team operations (ie, testing in lab environments, creating and operating according to runbooks and SOPs, writing detailed after-action reports, participating in daily operation syncs). This is currently a two-person team. As such, the candidate will need to be a highly motivated, self-sufficient, and capable of collaborating on a small team where consensus is a must for operations to be successful. This role will also be involved in our Tabletop Exercise planning and execution, and therefore, will need excellent written and oral communication skills when dealing with all levels of the organization, from executives to individual contributors. The Red team is responsible for testing the overall strength of our organizations defenses (the technology, the processes, and the people) by simulating the objectives and actions of an attacker. Responsibilities: Perform internal and external penetration testing of network infrastructure and applications Perform Red team assessments including physical, social engineering, and network exploitation Perform well controlled vulnerability exploitation/penetration testing on applications, network protocols, and databases Perform network reconnaissance, OSINT, social engineering, and physical security reviews Participate in regular exercises and perform adversary simulations to test defense controls Assist with scoping prospective engagements, leading engagements from kickoff through remediation Work closely with Blue team to test efficacy of existing alerts and help create new detection. Create findings reports and communicate to stakeholders Contribute to enhancing the teams toolkit Write custom scripts to automate tasks related to finding new vulnerabilities Maintain runbooks to continually improve penetration testing methodologies and threat modelling. Qualifications : 5+ years of experience in Penetration testing, Red Team and Purple Team Bachelor of Science in Engineering, Computer Science, Information Technology, or equivalent work experience Advanced knowledge in common penetration testing tools (Metasploit, Burp Suite, Cobalt Strike, Empire, KALI Linux etc.) Must have a demonstrable understanding of voice and data networks, major operating systems, Active Directory, cloud technologies Must demonstrate knowledge of MITREs ATT&CK framework, execute and chain TTPs Must be able to critically examine an organization and system through the perspective of a threat actor and articulate risk in clear, precise terms. Ability to optimally code in a Scripting language (Python, Bash, PowerShell, Perl, etc.) OSCP
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Senior Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Up to £100,000 per annum plus bonus and stock Hybrid in London office Golang, Rust, C, Kubernetes, Linux, Cloud Native, Distributed systems Are you a Senior Software Engineer with considerable cloud/infrastructure experience? Looking to join a company who are solving genuine problems that disrupt an industry? Interested in working with the best talent on the market and having a real impact on projects? If so I'm partnered with a very exciting cloud startup who have received record funding and are looking for innovative Senior Software Engineers to join their ambitious team! With a new CTO who has spent much of their career building out a world leading cloud platform, the team are growing fast and they're looking to attract the best talent on the market. Having received huge investment, they are on a journey to truly disrupt the industry and are not held back by any Legacy code or old customers. This means that they're able to build out state-of-the-art, Greenfield code which can focus on being the worlds most accountable and sustainable cloud provider What they're looking for in a Senior Software Engineer: Tech agnostic but preferable experience working with Golang, Rust or C/C++ Experience working on software infrastructure or building cloud native software Experience working with high scale, distributed systems Understanding of systems design and how different components interact If this sounds like you, feel free to apply and I can run through more details! Senior Software Engineer | Sustainable Cloud Native Platform| Distributed Systems Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
24/04/2024
Full time
Senior Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Up to £100,000 per annum plus bonus and stock Hybrid in London office Golang, Rust, C, Kubernetes, Linux, Cloud Native, Distributed systems Are you a Senior Software Engineer with considerable cloud/infrastructure experience? Looking to join a company who are solving genuine problems that disrupt an industry? Interested in working with the best talent on the market and having a real impact on projects? If so I'm partnered with a very exciting cloud startup who have received record funding and are looking for innovative Senior Software Engineers to join their ambitious team! With a new CTO who has spent much of their career building out a world leading cloud platform, the team are growing fast and they're looking to attract the best talent on the market. Having received huge investment, they are on a journey to truly disrupt the industry and are not held back by any Legacy code or old customers. This means that they're able to build out state-of-the-art, Greenfield code which can focus on being the worlds most accountable and sustainable cloud provider What they're looking for in a Senior Software Engineer: Tech agnostic but preferable experience working with Golang, Rust or C/C++ Experience working on software infrastructure or building cloud native software Experience working with high scale, distributed systems Understanding of systems design and how different components interact If this sounds like you, feel free to apply and I can run through more details! Senior Software Engineer | Sustainable Cloud Native Platform| Distributed Systems Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Desktop Support Engineer 6-month Interim Desktop Support Engineer in Isleworth for an inspiring world-class organisation. Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim Desktop Support Engineer. Position Summary The ideal candidate is someone with strong customer service and troubleshooting skills to resolve all technical issues for our client. You will be responsible for supporting all end users relating to hardware and software. Day to day responsibilities consist of: Installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities Managing Incident and Task queues (ServiceNow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging and Deploying Desktops and Laptops for end users. Installing Software requests. Supporting Accessibility users and setting up specific requirements. Ensure users Work Setting are fully functional with proactive checks and or resolving issue via Incident records. Maintaining accurate Stockrooms within ServiceNow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and Repair Warranty hardware (Dell/HP) along with Dell self-dispatch. Provision of New Starter hardware in line with New Starters due date. Provision of Loan Laptops on request and ensuring returned Laptops are processed back into stock. Processing Leaver devices ensuring asset records are updated and returned devices Quality checked and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups. Creating and maintaining Operational documentation (run book) if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for our managed service clients. Qualifications Candidates who are results-oriented and have strong communication and organizational skills. Experience in ServiceNow ITSM for Incident/Request and Asset Management. 2+ years of experience in Microsoft Windows desktop level 1 support. 2+ years of providing support as a Desktop Support/Technical Remote Support, providing End User Support and Customer Service. Experience of working in a medium/large corporate environment. Must be able to be both a team player and be able to provide exemplary results while working on projects independently. Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Desktop Support Engineer 6-month Interim Desktop Support Engineer in Isleworth for an inspiring world-class organisation. Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim Desktop Support Engineer. Position Summary The ideal candidate is someone with strong customer service and troubleshooting skills to resolve all technical issues for our client. You will be responsible for supporting all end users relating to hardware and software. Day to day responsibilities consist of: Installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities Managing Incident and Task queues (ServiceNow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging and Deploying Desktops and Laptops for end users. Installing Software requests. Supporting Accessibility users and setting up specific requirements. Ensure users Work Setting are fully functional with proactive checks and or resolving issue via Incident records. Maintaining accurate Stockrooms within ServiceNow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and Repair Warranty hardware (Dell/HP) along with Dell self-dispatch. Provision of New Starter hardware in line with New Starters due date. Provision of Loan Laptops on request and ensuring returned Laptops are processed back into stock. Processing Leaver devices ensuring asset records are updated and returned devices Quality checked and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups. Creating and maintaining Operational documentation (run book) if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for our managed service clients. Qualifications Candidates who are results-oriented and have strong communication and organizational skills. Experience in ServiceNow ITSM for Incident/Request and Asset Management. 2+ years of experience in Microsoft Windows desktop level 1 support. 2+ years of providing support as a Desktop Support/Technical Remote Support, providing End User Support and Customer Service. Experience of working in a medium/large corporate environment. Must be able to be both a team player and be able to provide exemplary results while working on projects independently. Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Network Migration Architect with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. As well as demonstrable knowledge of Network Architecture, Infrastructure and Migrations within highly secure defence environments it would also be desirable if you had NSX-T and Juniper experience (though not essential). This DV cleared Network Migration Architect role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Network Migration Architect contract! So if you are a DV Cleared Network Migration Architect or a senior network migrations engineer with architecture experience, then please send your details to Rob Goffin at IT Recruitment Solutions now! Please note you will only be considered if you are a UK National and are DV Cleared due to the project being in an advanced state and are able to commit to 4-5 days per week on site in Basingstoke. DV Cleared, Network Migration Architect, Network Engineer, Infrastructure, Migrations, Contract, Outside IR35, UK National, Basingstoke full time. £700/day - OUTSIDE IR35
24/04/2024
Project-based
Network Migration Architect with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. As well as demonstrable knowledge of Network Architecture, Infrastructure and Migrations within highly secure defence environments it would also be desirable if you had NSX-T and Juniper experience (though not essential). This DV cleared Network Migration Architect role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Network Migration Architect contract! So if you are a DV Cleared Network Migration Architect or a senior network migrations engineer with architecture experience, then please send your details to Rob Goffin at IT Recruitment Solutions now! Please note you will only be considered if you are a UK National and are DV Cleared due to the project being in an advanced state and are able to commit to 4-5 days per week on site in Basingstoke. DV Cleared, Network Migration Architect, Network Engineer, Infrastructure, Migrations, Contract, Outside IR35, UK National, Basingstoke full time. £700/day - OUTSIDE IR35
IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st -2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st -2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer Server Side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling Switches, Routers, VPN setups, and telephony systems. Essential Requirements of the IT Support Engineer: - Proficient in Microsoft Server operating systems and associated roles. - Familiarity with Linux server systems and their functionalities. - Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and AWS. - Possess strong IT skills with a keen interest in technology. - Hold a full UK driving license with access to personal transportation. - Flexibility to work additional hours as business needs dictate. Responsibilities of the IT Support Engineer: - Deliver IT Support both remotely and on-site, resolving issues promptly. - Manage Active Directory and group policies for efficient administration. - Oversee shared files, folders, and backups to ensure data security and compliance. - Deploy and configure laptops, desktops, and VoIP phones. - Handle hardware relocation tasks during office transitions. - Collaborate with third-party providers to address support needs. - Maintain server hardware and infrastructure, including on-premises and cloud systems. - Monitor infrastructure for potential outages and respond as needed. - Troubleshoot server hardware and infrastructure issues effectively. - Take ownership of incidents from start to resolution, keeping users informed throughout. - Participate in on-call rotations for urgent matters. - Update and maintain user support documentation for accessibility and accuracy. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer Glasgow Up to £25,000
24/04/2024
Full time
IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st -2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st -2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer Server Side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling Switches, Routers, VPN setups, and telephony systems. Essential Requirements of the IT Support Engineer: - Proficient in Microsoft Server operating systems and associated roles. - Familiarity with Linux server systems and their functionalities. - Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and AWS. - Possess strong IT skills with a keen interest in technology. - Hold a full UK driving license with access to personal transportation. - Flexibility to work additional hours as business needs dictate. Responsibilities of the IT Support Engineer: - Deliver IT Support both remotely and on-site, resolving issues promptly. - Manage Active Directory and group policies for efficient administration. - Oversee shared files, folders, and backups to ensure data security and compliance. - Deploy and configure laptops, desktops, and VoIP phones. - Handle hardware relocation tasks during office transitions. - Collaborate with third-party providers to address support needs. - Maintain server hardware and infrastructure, including on-premises and cloud systems. - Monitor infrastructure for potential outages and respond as needed. - Troubleshoot server hardware and infrastructure issues effectively. - Take ownership of incidents from start to resolution, keeping users informed throughout. - Participate in on-call rotations for urgent matters. - Update and maintain user support documentation for accessibility and accuracy. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer Glasgow Up to £25,000
Platform Engineer - Microsoft, Windows, Linux, Azure, Cloud, AWS, IT Business Services, SQL, Microsoft Azure - UK Wide - Permanent - paying up to £55,000 base + Cash Allowance + Bonus + Benefits My client, a leading global consultancy, are seeking a Platform Engineer centred around growing and shaping a modern Data Analytics platform using an Azure Cloud platform. The aim is to help their client facing teams to utilise Azure DevOps for application life cycle management and monitoring the platform to continuously help the business get the most out of it. This role requires hand on management of analytical platform operations, as well as assisting with the maintenance of the platforms and administration of users in which a large part of the role will be support the existing Windows server estate. You will be conducting high level support and troubleshooting of issues with Dataiku, SAS, Synapse etc. The ideal candidate would have: Experience of provisioning, supporting and troubleshooting on-prem and cloud infrastructure (Azure and AWS) Experience with DevOps/Application life cycle management tools Proven Windows and Linux experience MS SQL Server experience Business stakeholder experience and ability to understand business problems and provide solutions Experience with monitoring solutions and experience of best practice and optimization Good communication skills, both oral and written & strong stakeholder management experience This is an excellent opportunity for someone who is keen to continue their career as a Platform Engineer whilst gaining more exposure through joining a global organisation during an exciting period of growth. Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UKs fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
24/04/2024
Full time
Platform Engineer - Microsoft, Windows, Linux, Azure, Cloud, AWS, IT Business Services, SQL, Microsoft Azure - UK Wide - Permanent - paying up to £55,000 base + Cash Allowance + Bonus + Benefits My client, a leading global consultancy, are seeking a Platform Engineer centred around growing and shaping a modern Data Analytics platform using an Azure Cloud platform. The aim is to help their client facing teams to utilise Azure DevOps for application life cycle management and monitoring the platform to continuously help the business get the most out of it. This role requires hand on management of analytical platform operations, as well as assisting with the maintenance of the platforms and administration of users in which a large part of the role will be support the existing Windows server estate. You will be conducting high level support and troubleshooting of issues with Dataiku, SAS, Synapse etc. The ideal candidate would have: Experience of provisioning, supporting and troubleshooting on-prem and cloud infrastructure (Azure and AWS) Experience with DevOps/Application life cycle management tools Proven Windows and Linux experience MS SQL Server experience Business stakeholder experience and ability to understand business problems and provide solutions Experience with monitoring solutions and experience of best practice and optimization Good communication skills, both oral and written & strong stakeholder management experience This is an excellent opportunity for someone who is keen to continue their career as a Platform Engineer whilst gaining more exposure through joining a global organisation during an exciting period of growth. Cornwallis Elt is an Employment Agency & Employment Business and has been listed 3 times in The Sunday Times Virgin Fast Track 100 of the UKs fastest growing private companies, as well as in the Recruitment International Top 250, Top 50 in IT and the Recruiter Fast 50 & Hot 100 reports.
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
24/04/2024
Full time
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD. The Company: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in the office (East Midlands or Milton Keynes, whichever is best for you) .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a good understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Good experience of Docker, Linux (containerisation). Strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code (IaC) for the project, deploy and update docker stacks to a docker swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD.
24/04/2024
Full time
Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD. The Company: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in the office (East Midlands or Milton Keynes, whichever is best for you) .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a good understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Good experience of Docker, Linux (containerisation). Strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code (IaC) for the project, deploy and update docker stacks to a docker swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD.
Lead Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Up to £120,000 per annum plus 20% bonus plus stock London office Golang, Rust, C, Kubernetes, Linux, Cloud Native, Distributed systems Are you a Lead Software Engineer with considerable cloud/infrastructure experience? Looking to join a company who are solving genuine problems that disrupt an industry? Interested in working with the best talent on the market and having a real impact on projects? If so I'm partnered with a very exciting cloud startup who have received record funding and are looking for innovative Lead Software Engineers to join their ambitious team! With a new CTO who has spent much of their career building out a world leading cloud platform, the team are growing fast and they're looking to attract the best talent on the market. Having received huge investment, they are on a journey to truly disrupt the industry and are not held back by any Legacy code or old customers. This means that they're able to build out state-of-the-art, Greenfield code which can focus on being the worlds most accountable and sustainable cloud provider What they're looking for in a Lead Software Engineer: Tech agnostic but preferable experience working with Golang, Rust or C/C++ Experience working on software infrastructure or building cloud native software Experience working with high scale, distributed systems Understanding of systems design and how different components interact If this sounds like you, feel free to apply and I can run through more details! Lead Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
24/04/2024
Full time
Lead Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Up to £120,000 per annum plus 20% bonus plus stock London office Golang, Rust, C, Kubernetes, Linux, Cloud Native, Distributed systems Are you a Lead Software Engineer with considerable cloud/infrastructure experience? Looking to join a company who are solving genuine problems that disrupt an industry? Interested in working with the best talent on the market and having a real impact on projects? If so I'm partnered with a very exciting cloud startup who have received record funding and are looking for innovative Lead Software Engineers to join their ambitious team! With a new CTO who has spent much of their career building out a world leading cloud platform, the team are growing fast and they're looking to attract the best talent on the market. Having received huge investment, they are on a journey to truly disrupt the industry and are not held back by any Legacy code or old customers. This means that they're able to build out state-of-the-art, Greenfield code which can focus on being the worlds most accountable and sustainable cloud provider What they're looking for in a Lead Software Engineer: Tech agnostic but preferable experience working with Golang, Rust or C/C++ Experience working on software infrastructure or building cloud native software Experience working with high scale, distributed systems Understanding of systems design and how different components interact If this sounds like you, feel free to apply and I can run through more details! Lead Software Engineer | Sustainable Cloud Native Platform | Distributed Systems Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Principal M365 Engineer Bath,Hybrid working £48,000 - £57,000 + Benefits Package The Principal M365 Engineer position will be instrumental in shaping and implementing transformative changes to the technology services provided across the business. Reporting to the Head of Infrastructure & Applications, this role is an integral part of the leadership team, providing strategic direction for the broader Delivery & Operations function. Principal M365 Engineer Responsibilities: Play a key role in engineering across a diverse technology stack, encompassing on-premises and cloud-based solutions. Provide effective leadership for your technical and functional areas, driving continuous improvement, and embedding best practices, processes, and methods. Ensure operational IT Service Delivery within your purview, aligning services with agreed-upon service levels, standards, and policies. Work collaboratively with the Portfolio team to plan and deliver projects in your domain, ensuring alignment with organisational priorities and adherence to project delivery and assurance frameworks. Principal M365 Engineer experience required: Experience in managing Microsoft 365 projects throughout the entire life cycle, from initiation to completion, ensuring delivery within scope and schedule. Proven ability to build lasting relationships with key stakeholders and manage organisational change, particularly related to Microsoft 365 initiatives, facilitating smooth transitions for end-users. Exceptional verbal and written communication skills, capable of conveying complex technical information to both technical and non-technical stakeholders. Demonstrated leadership skills, including setting clear expectations, providing regular feedback, and addressing areas for improvement within teams. This position will help shape the future of technology services within the community!
24/04/2024
Full time
Principal M365 Engineer Bath,Hybrid working £48,000 - £57,000 + Benefits Package The Principal M365 Engineer position will be instrumental in shaping and implementing transformative changes to the technology services provided across the business. Reporting to the Head of Infrastructure & Applications, this role is an integral part of the leadership team, providing strategic direction for the broader Delivery & Operations function. Principal M365 Engineer Responsibilities: Play a key role in engineering across a diverse technology stack, encompassing on-premises and cloud-based solutions. Provide effective leadership for your technical and functional areas, driving continuous improvement, and embedding best practices, processes, and methods. Ensure operational IT Service Delivery within your purview, aligning services with agreed-upon service levels, standards, and policies. Work collaboratively with the Portfolio team to plan and deliver projects in your domain, ensuring alignment with organisational priorities and adherence to project delivery and assurance frameworks. Principal M365 Engineer experience required: Experience in managing Microsoft 365 projects throughout the entire life cycle, from initiation to completion, ensuring delivery within scope and schedule. Proven ability to build lasting relationships with key stakeholders and manage organisational change, particularly related to Microsoft 365 initiatives, facilitating smooth transitions for end-users. Exceptional verbal and written communication skills, capable of conveying complex technical information to both technical and non-technical stakeholders. Demonstrated leadership skills, including setting clear expectations, providing regular feedback, and addressing areas for improvement within teams. This position will help shape the future of technology services within the community!
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
24/04/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Permanent Azure Network Lead - Insurance - The City, London - Hybrid (2 days on site) My client a large insurance broker is looking to employ an experienced Azure Networking Lead. The role will be acting as the lead for Azure and cloud networking, supporting infrastructure/applications teams and supporting the overall Platform Services technology strategy. Responsibilities Design, Implement and manage robust network solutions within Azure and across global offices. Identify, design, and document network and security initiatives in support of Enterprise Network, Wi-Fi, Unified Communications, and & Cloud solutions. Provide technical guidance and support to internal teams on network related matters. Prepare and develop recommendation reports and presentations. Reviewing HLD & LLD documents to make sure they align with Architecture standards. Documenting standards for best practices for outsourcing partners Develop technical solutions, keep abreast of vendor products and services available in the marketplace. Be the networking lead when working with IT partners and vendors. Participate and contribute to ongoing global networking projects. Participate and contribute to the Designs Approval Boards and Technical Design Authority Be part of the escalation team for any network related issues Technical skills: In depth knowledge of Azure Cloud Networking, cloud first adoption experience. In depth knowledge of Azure WAN inc design and implementation. In depth knowledge of networking protocols, security architectures and encryption techniques. In depth knowledge of Azure Firewalls, NSG, App Gateway, IPS/IDS and VPN technologies. Skilled at writing HLD and LLD design documents. Good knowledge of Azure PaaS, SaaS and IaaS services. Relevant and up to date MS and Cisco Networking certification. Excellent Knowledge of Cisco technologies inc Meraki. Knowledge of FortiGate Firewalls. Excellent knowledge of routing technologies such as BGP, OSPF, HSRP. Excellent knowledge of SD-WAN technologies. Experience in deploying/implementing unified communication technologies. Ability to troubleshoot complex network related issues. Experience in ZTNA technologies is desirable. Provide technical guidance to the wider IT teams. Experience and knowledge of DevSecOps is a plus. Essential Minimum 5 years working with Azure Minimum 5 years working with Azure Networking Minimum 5 years working with Azure Firewalls Must have experience with Paas,Saas and Iaas Minimum 5 years experience writing HLD and LLD documents
24/04/2024
Full time
Permanent Azure Network Lead - Insurance - The City, London - Hybrid (2 days on site) My client a large insurance broker is looking to employ an experienced Azure Networking Lead. The role will be acting as the lead for Azure and cloud networking, supporting infrastructure/applications teams and supporting the overall Platform Services technology strategy. Responsibilities Design, Implement and manage robust network solutions within Azure and across global offices. Identify, design, and document network and security initiatives in support of Enterprise Network, Wi-Fi, Unified Communications, and & Cloud solutions. Provide technical guidance and support to internal teams on network related matters. Prepare and develop recommendation reports and presentations. Reviewing HLD & LLD documents to make sure they align with Architecture standards. Documenting standards for best practices for outsourcing partners Develop technical solutions, keep abreast of vendor products and services available in the marketplace. Be the networking lead when working with IT partners and vendors. Participate and contribute to ongoing global networking projects. Participate and contribute to the Designs Approval Boards and Technical Design Authority Be part of the escalation team for any network related issues Technical skills: In depth knowledge of Azure Cloud Networking, cloud first adoption experience. In depth knowledge of Azure WAN inc design and implementation. In depth knowledge of networking protocols, security architectures and encryption techniques. In depth knowledge of Azure Firewalls, NSG, App Gateway, IPS/IDS and VPN technologies. Skilled at writing HLD and LLD design documents. Good knowledge of Azure PaaS, SaaS and IaaS services. Relevant and up to date MS and Cisco Networking certification. Excellent Knowledge of Cisco technologies inc Meraki. Knowledge of FortiGate Firewalls. Excellent knowledge of routing technologies such as BGP, OSPF, HSRP. Excellent knowledge of SD-WAN technologies. Experience in deploying/implementing unified communication technologies. Ability to troubleshoot complex network related issues. Experience in ZTNA technologies is desirable. Provide technical guidance to the wider IT teams. Experience and knowledge of DevSecOps is a plus. Essential Minimum 5 years working with Azure Minimum 5 years working with Azure Networking Minimum 5 years working with Azure Firewalls Must have experience with Paas,Saas and Iaas Minimum 5 years experience writing HLD and LLD documents
Software Engineer - SC Cleared Salary: £35,000 - £55,000 Dependent on experience We are currently seeking a skilled and experienced Software Engineer to join the team at a leading defence engineering consultancy. You will have a strong background in software development, with experience in Python, Java, or Kotlin and supporting Back End and Middleware frameworks. As a Software Engineer, you will be responsible for designing, developing, and testing software systems for a range of applications. You will work closely with our multidisciplinary team of engineers to deliver innovative solutions to complex problems. Please note - Security clearance will be required for this role. Location: Woking Work Pattern: Flexible/Hybrid (A combination of home and office working) Key Responsibilities: Design, develop, and test software systems using Python, Java, or Kotlin and supporting Back End and Middleware frameworks Collaborate with cross-functional teams to integrate software into systems Conduct research to identify new techniques and technologies Analyze system performance and recommend improvements Prepare technical reports and presentations for clients and stakeholders Stay up-to-date with the latest developments in software engineering and related fields Essential Skills and Experience: Degree in Computer Science, Engineering, or a related field Proven experience in software development using Python, Java, or Kotlin Experience with SQL and NoSQL database systems Familiarity with Linux-based operating systems - Ubuntu, Centos/RHEL Experience with mobile operating systems - especially Android Knowledge of message brokering, serialisation and queuing systems Experience with microservices, containers and hosts Familiarity with Infrastructure as Code - Vagrant, Ansible and Terraform Experience with AWS and Azure Cloud Experience with Git and version control systems Desirable Skills and Experience: Experience with other programming languages such as C++ or JavaScript Familiarity with machine learning and artificial intelligence techniques Experience with simulation tools such as Simulink or Xilinx System Generator Knowledge of signal processing techniques Benefits: This blue chip employer offers a supportive and collaborative work environment, where you will have the opportunity to work on exciting and challenging projects. Benefits include: Hybrid working pattern (a combination of home and office working) Competitive salary and benefits package Comprehensive training and development opportunities Access to cutting-edge technology and resources Opportunities to work with leading experts in the field Apply now and I will call to discuss your situation and this role in more depth
24/04/2024
Full time
Software Engineer - SC Cleared Salary: £35,000 - £55,000 Dependent on experience We are currently seeking a skilled and experienced Software Engineer to join the team at a leading defence engineering consultancy. You will have a strong background in software development, with experience in Python, Java, or Kotlin and supporting Back End and Middleware frameworks. As a Software Engineer, you will be responsible for designing, developing, and testing software systems for a range of applications. You will work closely with our multidisciplinary team of engineers to deliver innovative solutions to complex problems. Please note - Security clearance will be required for this role. Location: Woking Work Pattern: Flexible/Hybrid (A combination of home and office working) Key Responsibilities: Design, develop, and test software systems using Python, Java, or Kotlin and supporting Back End and Middleware frameworks Collaborate with cross-functional teams to integrate software into systems Conduct research to identify new techniques and technologies Analyze system performance and recommend improvements Prepare technical reports and presentations for clients and stakeholders Stay up-to-date with the latest developments in software engineering and related fields Essential Skills and Experience: Degree in Computer Science, Engineering, or a related field Proven experience in software development using Python, Java, or Kotlin Experience with SQL and NoSQL database systems Familiarity with Linux-based operating systems - Ubuntu, Centos/RHEL Experience with mobile operating systems - especially Android Knowledge of message brokering, serialisation and queuing systems Experience with microservices, containers and hosts Familiarity with Infrastructure as Code - Vagrant, Ansible and Terraform Experience with AWS and Azure Cloud Experience with Git and version control systems Desirable Skills and Experience: Experience with other programming languages such as C++ or JavaScript Familiarity with machine learning and artificial intelligence techniques Experience with simulation tools such as Simulink or Xilinx System Generator Knowledge of signal processing techniques Benefits: This blue chip employer offers a supportive and collaborative work environment, where you will have the opportunity to work on exciting and challenging projects. Benefits include: Hybrid working pattern (a combination of home and office working) Competitive salary and benefits package Comprehensive training and development opportunities Access to cutting-edge technology and resources Opportunities to work with leading experts in the field Apply now and I will call to discuss your situation and this role in more depth
Software Engineer - SC Cleared Salary: £35,000 - £55,000 Dependent on experience We are currently seeking a skilled and experienced Software Engineer to join the team at a leading defence engineering consultancy. You will have a strong background in software development, with experience in Python, Java, or Kotlin and supporting Back End and Middleware frameworks. As a Software Engineer, you will be responsible for designing, developing, and testing software systems for a range of applications. You will work closely with our multidisciplinary team of engineers to deliver innovative solutions to complex problems. Please note - Security clearance will be required for this role. Location: Greater Southampton area. Work Pattern: Flexible/Hybrid (A combination of home and office working) Key Responsibilities: Design, develop, and test software systems using Python, Java, or Kotlin and supporting Back End and Middleware frameworks Collaborate with cross-functional teams to integrate software into systems Conduct research to identify new techniques and technologies Analyze system performance and recommend improvements Prepare technical reports and presentations for clients and stakeholders Stay up-to-date with the latest developments in software engineering and related fields Essential Skills and Experience: Degree in Computer Science, Engineering, or a related field Proven experience in software development using Python, Java, or Kotlin Experience with SQL and NoSQL database systems Familiarity with Linux-based operating systems - Ubuntu, Centos/RHEL Experience with mobile operating systems - especially Android Knowledge of message brokering, serialisation and queuing systems Experience with microservices, containers and hosts Familiarity with Infrastructure as Code - Vagrant, Ansible and Terraform Experience with AWS and Azure Cloud Experience with Git and version control systems Desirable Skills and Experience: Experience with other programming languages such as C++ or JavaScript Familiarity with machine learning and artificial intelligence techniques Experience with simulation tools such as Simulink or Xilinx System Generator Knowledge of signal processing techniques Benefits: This blue chip employer offers a supportive and collaborative work environment, where you will have the opportunity to work on exciting and challenging projects. Benefits include: Hybrid working pattern (a combination of home and office working) Competitive salary and benefits package Comprehensive training and development opportunities Access to cutting-edge technology and resources Opportunities to work with leading experts in the field Apply now and I will call to discuss your situation and this role in more depth
24/04/2024
Full time
Software Engineer - SC Cleared Salary: £35,000 - £55,000 Dependent on experience We are currently seeking a skilled and experienced Software Engineer to join the team at a leading defence engineering consultancy. You will have a strong background in software development, with experience in Python, Java, or Kotlin and supporting Back End and Middleware frameworks. As a Software Engineer, you will be responsible for designing, developing, and testing software systems for a range of applications. You will work closely with our multidisciplinary team of engineers to deliver innovative solutions to complex problems. Please note - Security clearance will be required for this role. Location: Greater Southampton area. Work Pattern: Flexible/Hybrid (A combination of home and office working) Key Responsibilities: Design, develop, and test software systems using Python, Java, or Kotlin and supporting Back End and Middleware frameworks Collaborate with cross-functional teams to integrate software into systems Conduct research to identify new techniques and technologies Analyze system performance and recommend improvements Prepare technical reports and presentations for clients and stakeholders Stay up-to-date with the latest developments in software engineering and related fields Essential Skills and Experience: Degree in Computer Science, Engineering, or a related field Proven experience in software development using Python, Java, or Kotlin Experience with SQL and NoSQL database systems Familiarity with Linux-based operating systems - Ubuntu, Centos/RHEL Experience with mobile operating systems - especially Android Knowledge of message brokering, serialisation and queuing systems Experience with microservices, containers and hosts Familiarity with Infrastructure as Code - Vagrant, Ansible and Terraform Experience with AWS and Azure Cloud Experience with Git and version control systems Desirable Skills and Experience: Experience with other programming languages such as C++ or JavaScript Familiarity with machine learning and artificial intelligence techniques Experience with simulation tools such as Simulink or Xilinx System Generator Knowledge of signal processing techniques Benefits: This blue chip employer offers a supportive and collaborative work environment, where you will have the opportunity to work on exciting and challenging projects. Benefits include: Hybrid working pattern (a combination of home and office working) Competitive salary and benefits package Comprehensive training and development opportunities Access to cutting-edge technology and resources Opportunities to work with leading experts in the field Apply now and I will call to discuss your situation and this role in more depth
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
24/04/2024
Project-based
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
Operations Engineer Multi-Asset Trading (London - Remote) Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Operations Engineer where you'll be at the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing client onboarding and FIX integrations, you'll contribute directly to their mission of delivering market-leading multi-asset trading technology. Responsibilities: Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability. Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process. Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment. Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence. Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team. Skills Required: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms. Proficiency in FIX protocol implementation within financial markets. Strong understanding of technical infrastructure components, network protocols, and trading environments. Experience with operating systems and Scripting languages (eg, Python). Familiarity with monitoring and alerting tools for incident management. Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.
24/04/2024
Full time
Operations Engineer Multi-Asset Trading (London - Remote) Cititec Talent is partnered with a fast-growth scale up in the multi-asset trading space. They are looking for an Operations Engineer where you'll be at the forefront of maintaining their platform's reliability and efficiency, ensuring their clients receive top-notch trading experiences. From monitoring technical infrastructure to managing client onboarding and FIX integrations, you'll contribute directly to their mission of delivering market-leading multi-asset trading technology. Responsibilities: Monitor system performance, troubleshoot technical issues, and collaborate with cross-functional teams to integrate new features while maintaining stability. Assist in onboarding new clients, including setup on the platform, provisioning liquidity, and maintaining clear communication throughout the process. Support FIX integrations for external clients, liquidity providers, and partners, ensuring smooth onboarding and maintenance of trading platform environment. Provide timely responses to technical incidents, analyse root causes, and collaborate with teams to address challenges and prevent recurrence. Identify opportunities to enhance platform performance, scalability, and reliability, implementing optimizations in collaboration with the development team. Skills Required: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 4 years of experience in operations or infrastructure management within the FinTech industry, preferably with exposure to FX trading platforms. Proficiency in FIX protocol implementation within financial markets. Strong understanding of technical infrastructure components, network protocols, and trading environments. Experience with operating systems and Scripting languages (eg, Python). Familiarity with monitoring and alerting tools for incident management. Excellent problem-solving skills and ability to work effectively under pressure in a dynamic startup environment.
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred