Job Title: Technical Support - Security Cleared Location: London - Onsite IR35: Inside Rate: £180-£190 per day Contract Length: 1 Month Start Date: ASAP The Role As a Support Engineer, you'll play a pivotal role in ensuring the seamless support of laptop infrastructure and BAU responsibilities. This role requires a strong grasp of IT and Windows systems, coupled with excellent communication skills to deliver clear and concise instructions to users. Your professionalism, punctuality, and adeptness in customer interactions will be vital in maintaining high service standards. Requirements You must have active security clearance Strong knowledge of IT systems, particularly Windows, and adeptness in technical support. Excellent communication skills with the ability to deliver clear instructions to diverse audiences. Professionalism, punctuality, and a customer-centric approach to interactions. Comfortable and skilled in human interaction with customers and team members alike. If this is of interest, please apply with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
24/04/2024
Project-based
Job Title: Technical Support - Security Cleared Location: London - Onsite IR35: Inside Rate: £180-£190 per day Contract Length: 1 Month Start Date: ASAP The Role As a Support Engineer, you'll play a pivotal role in ensuring the seamless support of laptop infrastructure and BAU responsibilities. This role requires a strong grasp of IT and Windows systems, coupled with excellent communication skills to deliver clear and concise instructions to users. Your professionalism, punctuality, and adeptness in customer interactions will be vital in maintaining high service standards. Requirements You must have active security clearance Strong knowledge of IT systems, particularly Windows, and adeptness in technical support. Excellent communication skills with the ability to deliver clear instructions to diverse audiences. Professionalism, punctuality, and a customer-centric approach to interactions. Comfortable and skilled in human interaction with customers and team members alike. If this is of interest, please apply with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We are currently looking for a PriceFx Domain Consultant to work in the UK. We are looking for someone with PriceFx functional & technical experience & skills to deliver implementation & integration projects for oil & gas, manufacturing or other industry clients The Domain Consultant will Work closely with Business and IT to discuss business requirements, challenges & expectations, generate innovative approaches to existing Other duties include: problems or new opportunities Responsible for identifying and documenting the business needs of clients Work on assigned projects to bring valuable business domain, technical and application knowledge Set up & Configure PriceFx modules like price setting, quoting, analytics, price optimization, rebates based on business & functional requirements to deliver desired outcome Describe pricing module & technology in terms easily understood by business customers and set realistic customer expectations for the project outcome Capture business problems, value drivers, functional and non-functional requirements, including health, safety, security, usability, data, supportability considerations Assess and model processes, data flows, and technology to understand the current gaps and issues, opportunities for improvement, create clear documentation requirement, design documentations Keep updated to align with the solution over the project life cycle of implementation, integration, enhancement, managed services Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution Configure and document software and processes, using agreed standards and tools Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing Perform Unit, System Integration and E2E process testing for new enhancements, projects Perform or facilitate change management communication to the user community on future IT solution changes (ie raise change ticket) Guide business stakeholders to gain acceptance/sign-off What we're looking for Engg, Engg+MBA PriceFx Trained or certified Configuration Engineer PriceFx trained business user, data migration and integration engineer 5-10+ years of industry experience in PriceFx implementation, integration with at least 1-2 end to end implementation experience Excellent written and oral communication, stakeholder engagement
24/04/2024
Project-based
We are currently looking for a PriceFx Domain Consultant to work in the UK. We are looking for someone with PriceFx functional & technical experience & skills to deliver implementation & integration projects for oil & gas, manufacturing or other industry clients The Domain Consultant will Work closely with Business and IT to discuss business requirements, challenges & expectations, generate innovative approaches to existing Other duties include: problems or new opportunities Responsible for identifying and documenting the business needs of clients Work on assigned projects to bring valuable business domain, technical and application knowledge Set up & Configure PriceFx modules like price setting, quoting, analytics, price optimization, rebates based on business & functional requirements to deliver desired outcome Describe pricing module & technology in terms easily understood by business customers and set realistic customer expectations for the project outcome Capture business problems, value drivers, functional and non-functional requirements, including health, safety, security, usability, data, supportability considerations Assess and model processes, data flows, and technology to understand the current gaps and issues, opportunities for improvement, create clear documentation requirement, design documentations Keep updated to align with the solution over the project life cycle of implementation, integration, enhancement, managed services Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution Configure and document software and processes, using agreed standards and tools Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing Perform Unit, System Integration and E2E process testing for new enhancements, projects Perform or facilitate change management communication to the user community on future IT solution changes (ie raise change ticket) Guide business stakeholders to gain acceptance/sign-off What we're looking for Engg, Engg+MBA PriceFx Trained or certified Configuration Engineer PriceFx trained business user, data migration and integration engineer 5-10+ years of industry experience in PriceFx implementation, integration with at least 1-2 end to end implementation experience Excellent written and oral communication, stakeholder engagement
Job Description: Infosight Consulting is looking for Project Engineer for one of the challenging and exciting projects. Role: Project Engineer Location: Leven, Fife, UK Contract Position Infosight is looking for Project Engineer with: Support the Civils Capex Project Engineer on the ground with safe working practises, adherent to RAMS, site inductions are planned and contractors have access to site in advance of activities starting. Ensure compliance with all relevant health, safety and environmental standards, including the Construction, Design & Management Regulations. The role holder will have a construction/H&S engineering management background. Use specialist knowledge to support safe deliver capex projects, working closely with Supply Operations teams and Capex Project Engineers. Consult on induction content for CDM projects (should be led by PC) Facilitate joint safety inspections with site teams Support Project Manager(s) on preparation of key H&S documentation and plans (eg PCI, CPP, Traffic Management, H&S File, Risk Assessments, site set up plan, etc) Ensure H&S has been considered at outset of project (before approval and tender issue) to ensure safety standards and ways of working are business as usual Support site set up (should be led by Project Engineer. H&S Lead to provide input/guidance and help co-ordinate implementation) Support PEs with pre-start walkthroughs, RAMS review and engage with site control of contractors process Co-ordinate with operations on key interfaces (eg temp walkways, updates to traffic management plans, security requirements, etc.) Be an ambassador/champion for H&S excellence during the construction phase, ie correct use of PPE at all times, challenging constructively where appropriate, providing feedback to project team and operatives on H&S performance, suggest ways to improve H&S performance. Attend daily white board meetings as often as practicable (frequency should be agreed with Technical Manager/Lead PE). contractors. Carry out audits and Immediate Corrective Action walks (ICAs) and record in project folder Day to day co-ordination at project interfaces (co-ordination within project boundary is main contractor responsibility) Drive accident/incident investigations including co-ordination with Global Eng Regional H&S Manager Support PEs with input of H&S Stats Assist in the delivery of any behavioural safety initiatives and training. Identify reoccurring safety concerns and proactively resolve by engaging with Skills Must have NEBOSH General Certificate as a minimum Health & Safety Management. The main focus of role is to support the Safe management of contractors: Construction/Project/Civil Management WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
23/04/2024
Project-based
Job Description: Infosight Consulting is looking for Project Engineer for one of the challenging and exciting projects. Role: Project Engineer Location: Leven, Fife, UK Contract Position Infosight is looking for Project Engineer with: Support the Civils Capex Project Engineer on the ground with safe working practises, adherent to RAMS, site inductions are planned and contractors have access to site in advance of activities starting. Ensure compliance with all relevant health, safety and environmental standards, including the Construction, Design & Management Regulations. The role holder will have a construction/H&S engineering management background. Use specialist knowledge to support safe deliver capex projects, working closely with Supply Operations teams and Capex Project Engineers. Consult on induction content for CDM projects (should be led by PC) Facilitate joint safety inspections with site teams Support Project Manager(s) on preparation of key H&S documentation and plans (eg PCI, CPP, Traffic Management, H&S File, Risk Assessments, site set up plan, etc) Ensure H&S has been considered at outset of project (before approval and tender issue) to ensure safety standards and ways of working are business as usual Support site set up (should be led by Project Engineer. H&S Lead to provide input/guidance and help co-ordinate implementation) Support PEs with pre-start walkthroughs, RAMS review and engage with site control of contractors process Co-ordinate with operations on key interfaces (eg temp walkways, updates to traffic management plans, security requirements, etc.) Be an ambassador/champion for H&S excellence during the construction phase, ie correct use of PPE at all times, challenging constructively where appropriate, providing feedback to project team and operatives on H&S performance, suggest ways to improve H&S performance. Attend daily white board meetings as often as practicable (frequency should be agreed with Technical Manager/Lead PE). contractors. Carry out audits and Immediate Corrective Action walks (ICAs) and record in project folder Day to day co-ordination at project interfaces (co-ordination within project boundary is main contractor responsibility) Drive accident/incident investigations including co-ordination with Global Eng Regional H&S Manager Support PEs with input of H&S Stats Assist in the delivery of any behavioural safety initiatives and training. Identify reoccurring safety concerns and proactively resolve by engaging with Skills Must have NEBOSH General Certificate as a minimum Health & Safety Management. The main focus of role is to support the Safe management of contractors: Construction/Project/Civil Management WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Oracle Supply Chain/Manufacturing ( Process or Discreet) Consultant. The role will be home based in the UK with occasional travel to clients when needed. The Role This role is within the Delivery team, and within the ERP capability, delivering services principally against the Oracle E-business Suite products. The role will be mostly delivering against the clients Managed Service engagements but will also include delivering some project work. The role will involve occasional client (UK wide) travel, as well as occasional travel for internal meetings. The successful candidate will be primarily an Oracle Supply Chain/Manufacturing hybrid functional/technical consultant with good knowledge of underlying tables, able to successfully liaise with our customers to deliver functional solutions to issues and new requirements. The role also requires you to have good Supply Chain business process knowledge. We need experienced resource (8+ years), with recent Ebiz experience, and happy for Ebiz to be your focus for the next year or two. Your Experience and Skills Outstanding functional capability to include understanding of Supply Chain and Manufacturing (Process or Discreet) and associated modules like Purchasing, Order Management as well as complementary Financials related modules. Supply Chain business process and accounting knowledge including an understanding of current trends and best practice. Someone who can take a business problem and provide a system-based solution. Additional technical capability, to include understanding of the Procurement/iProcurement data structures, and an understanding of standard Oracle development tools, including some capability in areas such as PL/SQL & APIs, Alerts, Workflow, BI Publisher & Bursting. Previous experience of working within a support environment, underpinned by ITIL based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate can demonstrate understanding of the principles). About you While experience and skills, as detailed above, are important, they focus on high-quality services and original thinking means they place as much emphasis on candidates' personal qualities and soft skills. The successful candidate must be able to demonstrate the following skills, and strengths in these areas will be taken into account if there are gaps in professional skills: Self-motivated, hard-working, energetic and results focused. Experience working for smaller consultancy organisations and having developed entrepreneurial skills in the process. Exceptional customer facing skills including presentation & pre-sales support. Excellent communication and team working skills. A can do attitude with a desire to deliver excellent results. Strong attention to detail with a desire and ability to work accurately. The ability to work under pressure and plan, manage and deliver multiple simultaneous activities. This will include good time management skills. ITIL v3 Certification would be desirable.
22/04/2024
Full time
Oracle Supply Chain/Manufacturing ( Process or Discreet) Consultant. The role will be home based in the UK with occasional travel to clients when needed. The Role This role is within the Delivery team, and within the ERP capability, delivering services principally against the Oracle E-business Suite products. The role will be mostly delivering against the clients Managed Service engagements but will also include delivering some project work. The role will involve occasional client (UK wide) travel, as well as occasional travel for internal meetings. The successful candidate will be primarily an Oracle Supply Chain/Manufacturing hybrid functional/technical consultant with good knowledge of underlying tables, able to successfully liaise with our customers to deliver functional solutions to issues and new requirements. The role also requires you to have good Supply Chain business process knowledge. We need experienced resource (8+ years), with recent Ebiz experience, and happy for Ebiz to be your focus for the next year or two. Your Experience and Skills Outstanding functional capability to include understanding of Supply Chain and Manufacturing (Process or Discreet) and associated modules like Purchasing, Order Management as well as complementary Financials related modules. Supply Chain business process and accounting knowledge including an understanding of current trends and best practice. Someone who can take a business problem and provide a system-based solution. Additional technical capability, to include understanding of the Procurement/iProcurement data structures, and an understanding of standard Oracle development tools, including some capability in areas such as PL/SQL & APIs, Alerts, Workflow, BI Publisher & Bursting. Previous experience of working within a support environment, underpinned by ITIL based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate can demonstrate understanding of the principles). About you While experience and skills, as detailed above, are important, they focus on high-quality services and original thinking means they place as much emphasis on candidates' personal qualities and soft skills. The successful candidate must be able to demonstrate the following skills, and strengths in these areas will be taken into account if there are gaps in professional skills: Self-motivated, hard-working, energetic and results focused. Experience working for smaller consultancy organisations and having developed entrepreneurial skills in the process. Exceptional customer facing skills including presentation & pre-sales support. Excellent communication and team working skills. A can do attitude with a desire to deliver excellent results. Strong attention to detail with a desire and ability to work accurately. The ability to work under pressure and plan, manage and deliver multiple simultaneous activities. This will include good time management skills. ITIL v3 Certification would be desirable.
Dynamics 365 Support Analyst - F&O Remote £50,000 I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but with a particular focus on ERP). The business is looking for a curious candidate who can think on their feet and own their tickets - you will be responsible for triaging requests and challenging these if necessary - all whilst delivering first class customer service. You will be managing tickets at both first and second line. Additional responsibilities will also cover managing training documentation and testing activities. To be considered for the role you should be able to demonstrate: Experience supporting Dynamics CRM & ERP across various modules, but a warehousing. supply chain/manufacturing focus would be advantageous International/global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
22/04/2024
Full time
Dynamics 365 Support Analyst - F&O Remote £50,000 I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but with a particular focus on ERP). The business is looking for a curious candidate who can think on their feet and own their tickets - you will be responsible for triaging requests and challenging these if necessary - all whilst delivering first class customer service. You will be managing tickets at both first and second line. Additional responsibilities will also cover managing training documentation and testing activities. To be considered for the role you should be able to demonstrate: Experience supporting Dynamics CRM & ERP across various modules, but a warehousing. supply chain/manufacturing focus would be advantageous International/global support experience is a bonus This is a remote role but there may rarely be a requirement to travel internationally or to a UK based office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
22/04/2024
Project-based
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Job Title: CNC Grinder Setter Operator Department: Production Reporting to: Production Supervisor Due to their continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Grinder Setter Operator to support Production. Our client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, they can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. We believe that good customer service is every bit as important as a strong product. Duties and responsibilities include: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Use of manual measuring equipment Produce programmes on the machine as and when new products arrive Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Machines include: Jones & Shipman 1300X, Studer S40, Studer S145, Jones & Shipman Techmaster 634 surface grinder Actively provide details of changes to correct/improve production of parts towards improving machining performance Help and assist other members of the grinding cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required The ideal candidate must have/skills required: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player Experience in the following areas will be required: 3-5 Years relevant production experience Experience of Grinding Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs Desirable: Experience of a high-quality Manufacturing environment Writing & editing CNC Grinding programs. Excellent communication skills Good time management
18/04/2024
Full time
Job Title: CNC Grinder Setter Operator Department: Production Reporting to: Production Supervisor Due to their continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Grinder Setter Operator to support Production. Our client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, they can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. We believe that good customer service is every bit as important as a strong product. Duties and responsibilities include: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Use of manual measuring equipment Produce programmes on the machine as and when new products arrive Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Machines include: Jones & Shipman 1300X, Studer S40, Studer S145, Jones & Shipman Techmaster 634 surface grinder Actively provide details of changes to correct/improve production of parts towards improving machining performance Help and assist other members of the grinding cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required The ideal candidate must have/skills required: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player Experience in the following areas will be required: 3-5 Years relevant production experience Experience of Grinding Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs Desirable: Experience of a high-quality Manufacturing environment Writing & editing CNC Grinding programs. Excellent communication skills Good time management
CNC MILLER SETTER OPERATOR REPORTING TO: PRODUCTION MANAGER Due to my client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Miller Setter Operator to support Production. My client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, my client can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. At my client, we believe that good customer service is every bit as important as a strong product. DUTIES AND RESPONSIBILITIES INCLUDE: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Setting and operating milling machines to required tolerance Use of manual measuring equipment Tool setting on CNC Machines Programme proving of new products as and when required. Actively provide details of changes to correct/improve programs that go towards improving machining performance Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Use of Fanuc controls Tapping and Deburring where required Help and assist other members of the milling cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the [COMPANY] Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required THE IDEAL CANDIDATE MUST HAVE/SKILLS REQUIRED: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player EXPERIENCE IN THE FOLLOWING AREAS WILL BE REQUIRED: 3-5 Years relevant production experience Experience of Milling Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs DESIRABLE: Experience of a high-quality Manufacturing environment Have previously run Matsuura 3-4-5 axis milling machines or similar Minor Fanuc programme editing Excellent communication skills Good time management
18/04/2024
Full time
CNC MILLER SETTER OPERATOR REPORTING TO: PRODUCTION MANAGER Due to my client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a CNC Miller Setter Operator to support Production. My client is relied upon by many of the world's top motorsport teams, performance car constructors, hybrid and electric transportation innovators to extract the performance and reliability they require to get their high-performance transmission challenges done. Whatever the nature of your next motorsport or vehicle engineering project might be, my client can help with off-the shelf and bespoke solutions along with design consulting and manufacturing expertise. At my client, we believe that good customer service is every bit as important as a strong product. DUTIES AND RESPONSIBILITIES INCLUDE: Cleanliness of work station and maintenance of machines while during and at the end of their shift in line with company TPM Schedule Reading and interpreting engineering drawings Setting and operating milling machines to required tolerance Use of manual measuring equipment Tool setting on CNC Machines Programme proving of new products as and when required. Actively provide details of changes to correct/improve programs that go towards improving machining performance Loading and unloading parts onto machines Maintain notes (machine log book) on current process identifying any issues for following shift Use of Fanuc controls Tapping and Deburring where required Help and assist other members of the milling cell when required Following daily work to do lists to follow the production schedule issued by Team Leader Take care not to cause harm to yourself, a colleague, visitors, customers or contractors Adhere to all quality, Health and Safety and environmental policies, manuals, objectives, process, procedures and work instructions Actively participate in the [COMPANY] Think Smart/Safe programme Wear appropriate personal protective equipment (PPE) - be accountable for notifying Health and Safety when in need of replacements Liaising with production engineering, design and inspection as and when required Any additional tasks required THE IDEAL CANDIDATE MUST HAVE/SKILLS REQUIRED: Attention to detail Initiative Can-do attitude Confidentiality Customer Service Focus Team player EXPERIENCE IN THE FOLLOWING AREAS WILL BE REQUIRED: 3-5 Years relevant production experience Experience of Milling Operations Willing to work shifts and unsociable hours High attention to detail Required to work overtime in line with company needs DESIRABLE: Experience of a high-quality Manufacturing environment Have previously run Matsuura 3-4-5 axis milling machines or similar Minor Fanuc programme editing Excellent communication skills Good time management
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Kalcor Coatings Company is seeking a CHEMIST for its location in Willoughby, OH. Started in 1961, Kalcor Coatings Company is A Right Size Company designing and manufacturing customized coatings and paint products to meet our customers' specific needs. Our primary goal is to be a successful developer/producer/marketer of high-performance coatings with a deserved reputation for integrity, responsibility, and competence in its treatment of employees, customers, suppliers, community and the public at large. Responsibilities Reporting to the Technical Director, this position has the following responsibilities: Perform specialized and advanced analyses, testing, and formulation of new and existing coating products and requirements. Perform small batch/sample manufacture, color matching, and testing. Assist in developing and specifying processes for coatings scale-up and manufacture. Evaluate new and existing raw materials for product improvement, availability, and/or cost benefits. Prepare reports and documents detailing project design, results, and conclusions; recommend additional actions or research. Support existing product lines via internal and external customer interaction, including technical service visits. Coordinate all regulatory and related environmental activities for Kalcor products and facility compliance in conjunction with the Technical Director. Perform daily housekeeping of laboratory and associated areas, functioning within safety guidelines. Qualifications Bachelor's degree in chemistry or a technical discipline (science or engineering). 5+ years of experience in a paint, coatings, or chemical laboratory, including formulation experience. Will consider a combination of experience and education. Broad range of formulation experience, including UV, waterborne, and solvent borne. Experience with 2K component a plus. Familiarity with design of experiment approach (DOE) and the ability to design, document, report, interpret and present findings as well as design follow-up experiments. Strong written and oral communication skills, including the ability to effectively present information to a variety of people (ie customers, public groups, top management, and boards of directors). Ability to operate, maintain, and calibrate a variety of specialized test and lab equipment, including color spectrophotometer. Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) and prior experience with formulation/processing software, color analysis and matching programs, or willingness and ability to learn. Exceptional mathematical, problem solving, documentation and organizational skills. Strong attention to detail and accuracy. Willingness and ability to travel to customer locations as needed. Valid driver's license and ability to be insured through the company's insurer. Candidates must be able to pass a color test, regularly lift and/or move up to 60 pounds, wear a fitted respirator and dust mask, and tolerate solvent odors and other chemicals used within the facility. Kalcor is a smoke-free, tobacco-free and vaping-free facility. If you are looking for a work environment that expects high quality work, professional conduct and respectful consideration for customers and coworkers alike, and you possess the skills and competencies for the Chemist position, we would like to hear from you! Equal Opportunity Employer
13/04/2024
Full time
Kalcor Coatings Company is seeking a CHEMIST for its location in Willoughby, OH. Started in 1961, Kalcor Coatings Company is A Right Size Company designing and manufacturing customized coatings and paint products to meet our customers' specific needs. Our primary goal is to be a successful developer/producer/marketer of high-performance coatings with a deserved reputation for integrity, responsibility, and competence in its treatment of employees, customers, suppliers, community and the public at large. Responsibilities Reporting to the Technical Director, this position has the following responsibilities: Perform specialized and advanced analyses, testing, and formulation of new and existing coating products and requirements. Perform small batch/sample manufacture, color matching, and testing. Assist in developing and specifying processes for coatings scale-up and manufacture. Evaluate new and existing raw materials for product improvement, availability, and/or cost benefits. Prepare reports and documents detailing project design, results, and conclusions; recommend additional actions or research. Support existing product lines via internal and external customer interaction, including technical service visits. Coordinate all regulatory and related environmental activities for Kalcor products and facility compliance in conjunction with the Technical Director. Perform daily housekeeping of laboratory and associated areas, functioning within safety guidelines. Qualifications Bachelor's degree in chemistry or a technical discipline (science or engineering). 5+ years of experience in a paint, coatings, or chemical laboratory, including formulation experience. Will consider a combination of experience and education. Broad range of formulation experience, including UV, waterborne, and solvent borne. Experience with 2K component a plus. Familiarity with design of experiment approach (DOE) and the ability to design, document, report, interpret and present findings as well as design follow-up experiments. Strong written and oral communication skills, including the ability to effectively present information to a variety of people (ie customers, public groups, top management, and boards of directors). Ability to operate, maintain, and calibrate a variety of specialized test and lab equipment, including color spectrophotometer. Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) and prior experience with formulation/processing software, color analysis and matching programs, or willingness and ability to learn. Exceptional mathematical, problem solving, documentation and organizational skills. Strong attention to detail and accuracy. Willingness and ability to travel to customer locations as needed. Valid driver's license and ability to be insured through the company's insurer. Candidates must be able to pass a color test, regularly lift and/or move up to 60 pounds, wear a fitted respirator and dust mask, and tolerate solvent odors and other chemicals used within the facility. Kalcor is a smoke-free, tobacco-free and vaping-free facility. If you are looking for a work environment that expects high quality work, professional conduct and respectful consideration for customers and coworkers alike, and you possess the skills and competencies for the Chemist position, we would like to hear from you! Equal Opportunity Employer