Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
We have an exciting opportunity for a Low/No-code Developer to join a successful, growing and sustainability-focused eCommerce/online retail/apparel organization. Hybrid working/remote in the majority, with a monthly meet in Hampshire and ideally bi-weekly in London/Chelmsford (travel expenses to HQ paid). Working as part of the Platform Team you will be instrumental in helping the organization transition to AirTable as their operating platform. You will work closely with the business reviewing policies and procedures; designing and implementing solutions with AirTable using low/no-code tools and delivering the changes to the business with minimum impact and maximizing efficiency. Seeking an individual who is passionate about low/no-code solutions and enjoys working in a fast-paced, agile project delivery environment providing innovative solutions that improve efficiencies for the business and team. To be successful in this role you will need: A proven passion and knowledge of low/no-code solutions. AirTable experience is of particular interest (commercial experience ideal but a proven personal interest could also be applicable), other low/no-code solutions are also of interest. eCommerce/Online Retail/apparel experience is also of key interest Key responsibilities: Document research/analysis, make recommendations and design solutions for operational change and optimisation throughout the business. Engage with Stakeholders understanding requirements and articulate plans and solutions De-risk change, timing interventions and breaking down change into manageable iterations working closely with Manager - agile methodology Develop solutions in Airtable with custom databases (bases), and workflows (apps and automations) leveraging additional no/lo code tools when necessary (eg extensions in JavaScript and/or integrations via ) Train employees to use new systems and/or follow new policies. Support and document processes/systems once they become business as usual Key skills and experience required: Proven work experience as a Low/No code Developer/Operations Analyst (or similar role), ideally within eCommerce/online retail/apparel/clothing brands First-class communication, interpersonal and stakeholder engagement skills. Excellent business-facing skills and ability to engage and influence Experienced within Agile project and change management environment Proven passion, interest and advocate of no/low code solutions - Airtable experience ideal Strong experience with advanced spreadsheet techniques and relational database design, modelling and querying (SQL); preferably using RDBMS like Airtable (or similar) and BI and Data Warehousing systems. Experience with automating processes; using either SaaS/PaaS No/Low code tools (eg IFTTT, Zapier), advanced spreadsheeting, crontabs and/or custom Scripting. Understands the fundamentals of coding and happy to write scripts/extensions where necessary; preferably experienced in Javascript and working with APIs (Authentication, GraphQL, RESTful) and JSON. Strong analytical and problem-solving skills Degree related to Business Administration, Data or Engineering is preferred Low/No Code Developer: no code, low code, no-code, low-code, Spreadsheets, Excel, Google Sheets, SQL, AirTable, data, databases, RDBMS, Business Intelligence (BI), Scripting, API, API's, eCommerce, E-commerce, online retail,
17/04/2024
Full time
We have an exciting opportunity for a Low/No-code Developer to join a successful, growing and sustainability-focused eCommerce/online retail/apparel organization. Hybrid working/remote in the majority, with a monthly meet in Hampshire and ideally bi-weekly in London/Chelmsford (travel expenses to HQ paid). Working as part of the Platform Team you will be instrumental in helping the organization transition to AirTable as their operating platform. You will work closely with the business reviewing policies and procedures; designing and implementing solutions with AirTable using low/no-code tools and delivering the changes to the business with minimum impact and maximizing efficiency. Seeking an individual who is passionate about low/no-code solutions and enjoys working in a fast-paced, agile project delivery environment providing innovative solutions that improve efficiencies for the business and team. To be successful in this role you will need: A proven passion and knowledge of low/no-code solutions. AirTable experience is of particular interest (commercial experience ideal but a proven personal interest could also be applicable), other low/no-code solutions are also of interest. eCommerce/Online Retail/apparel experience is also of key interest Key responsibilities: Document research/analysis, make recommendations and design solutions for operational change and optimisation throughout the business. Engage with Stakeholders understanding requirements and articulate plans and solutions De-risk change, timing interventions and breaking down change into manageable iterations working closely with Manager - agile methodology Develop solutions in Airtable with custom databases (bases), and workflows (apps and automations) leveraging additional no/lo code tools when necessary (eg extensions in JavaScript and/or integrations via ) Train employees to use new systems and/or follow new policies. Support and document processes/systems once they become business as usual Key skills and experience required: Proven work experience as a Low/No code Developer/Operations Analyst (or similar role), ideally within eCommerce/online retail/apparel/clothing brands First-class communication, interpersonal and stakeholder engagement skills. Excellent business-facing skills and ability to engage and influence Experienced within Agile project and change management environment Proven passion, interest and advocate of no/low code solutions - Airtable experience ideal Strong experience with advanced spreadsheet techniques and relational database design, modelling and querying (SQL); preferably using RDBMS like Airtable (or similar) and BI and Data Warehousing systems. Experience with automating processes; using either SaaS/PaaS No/Low code tools (eg IFTTT, Zapier), advanced spreadsheeting, crontabs and/or custom Scripting. Understands the fundamentals of coding and happy to write scripts/extensions where necessary; preferably experienced in Javascript and working with APIs (Authentication, GraphQL, RESTful) and JSON. Strong analytical and problem-solving skills Degree related to Business Administration, Data or Engineering is preferred Low/No Code Developer: no code, low code, no-code, low-code, Spreadsheets, Excel, Google Sheets, SQL, AirTable, data, databases, RDBMS, Business Intelligence (BI), Scripting, API, API's, eCommerce, E-commerce, online retail,
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
17/04/2024
Full time
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
17/04/2024
Full time
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
Audio Visual Project Manager My client is a major visual communications group who specialise in the design, print and fulfilment of promotional marketing materials. Their aim is to innovate, progress and evolve their clients' marketing campaigns. They are proud to work in close collaboration with some of the world's biggest brands to bring their physical spaces into the digital world to increase customer engagement by designing, implementing and managing digital signage systems for their clients. Role Overview Their ideal candidate possesses in-depth knowledge of current Digital Signage technology and places a high emphasis on meeting their clients' needs. Experience in managing signage systems and working with clients to advise and proactively resolve onsite faults would be extremely advantageous. In this role you will be responsible for the day-to-day on-site support and maintenance of digital signage across their customers' sites. Key Responsibilities Assisting with the implementation of digital signage hardware, software and services. Assisting with the full process from equipment specification to install; liaising with clients and suppliers to ensure the correct equipment is installed within pre-agreed timelines and budgets. Work with clients to identify their requirements and formulate technical signage quotes, maintain liaison with clients and suppliers to ensure the seamless execution of projects Maintaining, managing and servicing their client's inventory and working proactively. As part of this responsibility, you will be required to ensure that the digital signage systems they manage for their clients are maintained and fixed within the client's strict SLAs. Manage asset register, ensuring all asset and installation details are kept updated. Track and record all projects, ensuring all plans and documentation are accessible when required. Managing Content Management Systems and supporting their clients with any issues. Perform routine preventive maintenance checks & services on AV system. Pro-active and re-active service and maintenance including performing basic troubleshooting on AV systems for break fix resolutions. Out of hours work may be required to suit business and client demands Essential Knowledge, Skills and Experience Required Strong computer skills especially in Excel. Project management is vital as this role will manage many fast moving and changing client requirements. Ability to balance multiple tasks with changing priorities. Good knowledge of windows 10 and android systems. Ability to resolve issues effectively and methodically. Strong organizational skills and excellent attention to detail. Excellent communication and interpersonal skills both verbal and written. Strong Customer Service and Technical skills required. Experience working with a helpdesk system. Minimum experience of 5 years working in a similar role. Desired Knowledge, Skills and Experience Experience in managing digital system or AV systems is a must have. Good understanding of the technical aspects of digital signage Project Delivery Able to undertake independent project work related to areas of responsibility. Proven experience in project planning. Project related qualifications such as Prince2 would be beneficial. Excellent training and career development opportunities exist for the right candidate. Based Waltham Cross (Hertfordshire) 1 - 2 days per week, 3 - 4 days remote. Basic salary £40-50,000 + excellent benefits
17/04/2024
Full time
Audio Visual Project Manager My client is a major visual communications group who specialise in the design, print and fulfilment of promotional marketing materials. Their aim is to innovate, progress and evolve their clients' marketing campaigns. They are proud to work in close collaboration with some of the world's biggest brands to bring their physical spaces into the digital world to increase customer engagement by designing, implementing and managing digital signage systems for their clients. Role Overview Their ideal candidate possesses in-depth knowledge of current Digital Signage technology and places a high emphasis on meeting their clients' needs. Experience in managing signage systems and working with clients to advise and proactively resolve onsite faults would be extremely advantageous. In this role you will be responsible for the day-to-day on-site support and maintenance of digital signage across their customers' sites. Key Responsibilities Assisting with the implementation of digital signage hardware, software and services. Assisting with the full process from equipment specification to install; liaising with clients and suppliers to ensure the correct equipment is installed within pre-agreed timelines and budgets. Work with clients to identify their requirements and formulate technical signage quotes, maintain liaison with clients and suppliers to ensure the seamless execution of projects Maintaining, managing and servicing their client's inventory and working proactively. As part of this responsibility, you will be required to ensure that the digital signage systems they manage for their clients are maintained and fixed within the client's strict SLAs. Manage asset register, ensuring all asset and installation details are kept updated. Track and record all projects, ensuring all plans and documentation are accessible when required. Managing Content Management Systems and supporting their clients with any issues. Perform routine preventive maintenance checks & services on AV system. Pro-active and re-active service and maintenance including performing basic troubleshooting on AV systems for break fix resolutions. Out of hours work may be required to suit business and client demands Essential Knowledge, Skills and Experience Required Strong computer skills especially in Excel. Project management is vital as this role will manage many fast moving and changing client requirements. Ability to balance multiple tasks with changing priorities. Good knowledge of windows 10 and android systems. Ability to resolve issues effectively and methodically. Strong organizational skills and excellent attention to detail. Excellent communication and interpersonal skills both verbal and written. Strong Customer Service and Technical skills required. Experience working with a helpdesk system. Minimum experience of 5 years working in a similar role. Desired Knowledge, Skills and Experience Experience in managing digital system or AV systems is a must have. Good understanding of the technical aspects of digital signage Project Delivery Able to undertake independent project work related to areas of responsibility. Proven experience in project planning. Project related qualifications such as Prince2 would be beneficial. Excellent training and career development opportunities exist for the right candidate. Based Waltham Cross (Hertfordshire) 1 - 2 days per week, 3 - 4 days remote. Basic salary £40-50,000 + excellent benefits
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager) - Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within. Your role - Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area Ensure the data integrity and accuracy of informaon within the CMDB for the managed area Review accuracy and completeness of asset data Raise data quality issues with Data Owners and Service Providers Conduct regular data quality audits for managed area Report and escalate excepons in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers Assist in in access management in regard to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service Descripon Document Ensure the integrity and accuracy of informaon within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners, Idenfy the Data Manager and Data Owner for new CI's, Idenfy new data managers and trains them on the tool, processes, and standards Provide training upon request to CMDB users. Your profile - Ability of managing virtual teams to deliver updates to the CMDB Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integraon and architecture concepts Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts. Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs Problem solving skills Understanding of cross systems interrelaons in context of the global business process Understanding of Service Management Framework. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager) - Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within. Your role - Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area Ensure the data integrity and accuracy of informaon within the CMDB for the managed area Review accuracy and completeness of asset data Raise data quality issues with Data Owners and Service Providers Conduct regular data quality audits for managed area Report and escalate excepons in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers Assist in in access management in regard to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service Descripon Document Ensure the integrity and accuracy of informaon within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners, Idenfy the Data Manager and Data Owner for new CI's, Idenfy new data managers and trains them on the tool, processes, and standards Provide training upon request to CMDB users. Your profile - Ability of managing virtual teams to deliver updates to the CMDB Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integraon and architecture concepts Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts. Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs Problem solving skills Understanding of cross systems interrelaons in context of the global business process Understanding of Service Management Framework. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Availability & Capacity Manager - Location: Barrow, Furness - 2-3 days a week working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks The scope of the Availability Management Function Lead role in Service Management is to ensure management of the Capgemini account function are achieved. Your role - Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Your Profile - Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Availability & Capacity Manager - Location: Barrow, Furness - 2-3 days a week working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks The scope of the Availability Management Function Lead role in Service Management is to ensure management of the Capgemini account function are achieved. Your role - Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Your Profile - Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
ACCESSIBILITY ARCHITECT 29K-40K, UK/Remote with travel This is a truly exciting role to get involved with a company who put the needs of disabled people at the heart of what they do. What experience we ' d like you to have: Working with our diverse portfolio of clients you will be part of integrated design teams providing expert advice and knowledge around relevant accessibility standards. You will be familiar with architectural drawings, commenting on proposals, developing reports and producing Access Statements to support planning applications. You will also provide recommendations for modification to improve access for disabled people and evaluate design proposals in accordance with relevant standards as appropriate. What You'll Be Doing: A commitment to the creation of an accessible and inclusive society Knowledge of the legislative and regulatory framework relating to inclusive design including the requirements of the Equality Act Arrange and undertake architectural appraisals within agreed timeframe Complete reports, access statements, certification and submit for internal quality assurance prior to client submission Undertake other consultancy work as directed including overseas architectural design appraisals that utilise British Standards Promote the independent living and universal design philosophies Other duties as requested by Manager What You'll Need: A Bachelor's degree or equivalent experience is preferred. However, experience in architectural, accessibility, disability or advocacy fields will be considered through evidence of demonstrated skill in application of accessibility standards. To have or be working towards National Register of Access Consultant or RICS certification is advantageous. You must have excellent communication skills. Ability to use technology designed to document architectural reviews including DWG, PDF and similar. What You'll Get: In-house training for those looking to gain their NRAC Private Heath Care Agile working Training Development Paid Expenses during project work Company pension scheme SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
15/04/2024
Full time
ACCESSIBILITY ARCHITECT 29K-40K, UK/Remote with travel This is a truly exciting role to get involved with a company who put the needs of disabled people at the heart of what they do. What experience we ' d like you to have: Working with our diverse portfolio of clients you will be part of integrated design teams providing expert advice and knowledge around relevant accessibility standards. You will be familiar with architectural drawings, commenting on proposals, developing reports and producing Access Statements to support planning applications. You will also provide recommendations for modification to improve access for disabled people and evaluate design proposals in accordance with relevant standards as appropriate. What You'll Be Doing: A commitment to the creation of an accessible and inclusive society Knowledge of the legislative and regulatory framework relating to inclusive design including the requirements of the Equality Act Arrange and undertake architectural appraisals within agreed timeframe Complete reports, access statements, certification and submit for internal quality assurance prior to client submission Undertake other consultancy work as directed including overseas architectural design appraisals that utilise British Standards Promote the independent living and universal design philosophies Other duties as requested by Manager What You'll Need: A Bachelor's degree or equivalent experience is preferred. However, experience in architectural, accessibility, disability or advocacy fields will be considered through evidence of demonstrated skill in application of accessibility standards. To have or be working towards National Register of Access Consultant or RICS certification is advantageous. You must have excellent communication skills. Ability to use technology designed to document architectural reviews including DWG, PDF and similar. What You'll Get: In-house training for those looking to gain their NRAC Private Heath Care Agile working Training Development Paid Expenses during project work Company pension scheme SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Digital Commerce Partner Manager for EMEA Remote from Ireland or Europe Travel to Belgium and Netherlands required. Are you a strategic, results-driven professional with a knack for building influential relationships? Our client, a leading provider of CPQ software solutions, is looking for an energetic DC Partner Manager to join the dynamic EMEA team. As a DC Partner Manager, you will: Develop and execute a partner strategy focused on digital commerce across EMEA. Identify and target new partnership opportunities, supporting sales directors with strategic partner engagements. Deliver compelling presentations and product demonstrations to potential partners. Collaborate with the VP of EMEA and sales directors to create strategic plans driving leads and revenue. Work closely with Partner Marketing on co-marketing activities and coordinate partner training. Manage quarterly business plans with partners, aiming to hit key lead and revenue targets. Demonstrate expertise in CPQ solutions and assist in crafting go-to-market strategies. What We Offer: A vibrant role with potential for national and international career opportunities. Competitive salary with a commission plan and attractive share options. Generous paid time off, remote working flexibility, and engaging company outings. A supportive environment for personal development. Remote work Who You Are: Experienced in alliance/partner management within a SaaS environment, ideally with knowledge of the Microsoft Dynamics Partner Ecosystem. Skilled in delivering presentations and motivated by building new relationships. Capable of meeting and exceeding targets in a fast-paced setting. Proficient in Microsoft Office with excellent English communication skills. Willing to travel and flexible to work across different time zones. This role is perfect for someone who thrives in international settings and is passionate about driving business through strategic partnerships. You can be based anywhere in Europe but should be open to travel to our offices in the Netherlands or Belgium as required. Email me your CV (and cover letter if you wish) to (see below) or click apply now.
15/04/2024
Full time
Digital Commerce Partner Manager for EMEA Remote from Ireland or Europe Travel to Belgium and Netherlands required. Are you a strategic, results-driven professional with a knack for building influential relationships? Our client, a leading provider of CPQ software solutions, is looking for an energetic DC Partner Manager to join the dynamic EMEA team. As a DC Partner Manager, you will: Develop and execute a partner strategy focused on digital commerce across EMEA. Identify and target new partnership opportunities, supporting sales directors with strategic partner engagements. Deliver compelling presentations and product demonstrations to potential partners. Collaborate with the VP of EMEA and sales directors to create strategic plans driving leads and revenue. Work closely with Partner Marketing on co-marketing activities and coordinate partner training. Manage quarterly business plans with partners, aiming to hit key lead and revenue targets. Demonstrate expertise in CPQ solutions and assist in crafting go-to-market strategies. What We Offer: A vibrant role with potential for national and international career opportunities. Competitive salary with a commission plan and attractive share options. Generous paid time off, remote working flexibility, and engaging company outings. A supportive environment for personal development. Remote work Who You Are: Experienced in alliance/partner management within a SaaS environment, ideally with knowledge of the Microsoft Dynamics Partner Ecosystem. Skilled in delivering presentations and motivated by building new relationships. Capable of meeting and exceeding targets in a fast-paced setting. Proficient in Microsoft Office with excellent English communication skills. Willing to travel and flexible to work across different time zones. This role is perfect for someone who thrives in international settings and is passionate about driving business through strategic partnerships. You can be based anywhere in Europe but should be open to travel to our offices in the Netherlands or Belgium as required. Email me your CV (and cover letter if you wish) to (see below) or click apply now.
SEO Manager - Watford/Hybrid Remote Working (2/3 days per week) £50k- £75k A fantastic opportunity has arisen for a talented, self-motivated individual to grow with a small but rapidly developing E-commerce agency brand, which has seen phenomenal growth year on year. The position of Technical SEO Manager is a key role within the company and provides the potential to develop an extremely rewarding career for a driven individual who is committed to both achieving and maintaining results. We are currently looking for a talented SEO Manager to assist with their continued growth. You will working within a talented team of friendly Analysts and will be responsible for developing clients online brands within an SEO environment. Our Search Engine Optimisation (SEO) team is an integral member of our marketing team and be involved influencing the creation of sophisticated marketing solutions and ensuring clients success. This is a superb time to join and be part of the growth. Solid Commercial experience in a similar role with either E-commerce or product sale project experience. You will also have an excellent understanding of effective search marketing strategy and current SEO techniques, including link building for SEO and related campaigns. You will be skilled in the following: An expert in SEO Processes and Tools Experienced in PPC Campaigns & SEMrush Knowledgeable of Google Analytics & Google Search Console. Proficient in SEO reporting to clients Understanding of best practices. Experienced in HTML, CSS & WordPress (Ideally!) Managing SEO strategies, Reporting & Audits. General Marketing experience 9including Social Media Marketing. Solid experience working within an agency environment. Stakeholder/Client Management Experience in SEMrush, Screaming Frog etc As part of the role, you will be rewarded with the following: An attractive starting salary! A chance to learn new technologies & techniques A fun, dynamic working environment. Excellent career progression Salary re-views Attractive holiday entitlement Excellent work life balance Hybrid Home working/Working from home Key skills & experience needed: SEO, Search Engine Optimisation, Google Analytics. This role will suit SEO consultants, SEO Manager or SEO Specialist.
15/04/2024
Full time
SEO Manager - Watford/Hybrid Remote Working (2/3 days per week) £50k- £75k A fantastic opportunity has arisen for a talented, self-motivated individual to grow with a small but rapidly developing E-commerce agency brand, which has seen phenomenal growth year on year. The position of Technical SEO Manager is a key role within the company and provides the potential to develop an extremely rewarding career for a driven individual who is committed to both achieving and maintaining results. We are currently looking for a talented SEO Manager to assist with their continued growth. You will working within a talented team of friendly Analysts and will be responsible for developing clients online brands within an SEO environment. Our Search Engine Optimisation (SEO) team is an integral member of our marketing team and be involved influencing the creation of sophisticated marketing solutions and ensuring clients success. This is a superb time to join and be part of the growth. Solid Commercial experience in a similar role with either E-commerce or product sale project experience. You will also have an excellent understanding of effective search marketing strategy and current SEO techniques, including link building for SEO and related campaigns. You will be skilled in the following: An expert in SEO Processes and Tools Experienced in PPC Campaigns & SEMrush Knowledgeable of Google Analytics & Google Search Console. Proficient in SEO reporting to clients Understanding of best practices. Experienced in HTML, CSS & WordPress (Ideally!) Managing SEO strategies, Reporting & Audits. General Marketing experience 9including Social Media Marketing. Solid experience working within an agency environment. Stakeholder/Client Management Experience in SEMrush, Screaming Frog etc As part of the role, you will be rewarded with the following: An attractive starting salary! A chance to learn new technologies & techniques A fun, dynamic working environment. Excellent career progression Salary re-views Attractive holiday entitlement Excellent work life balance Hybrid Home working/Working from home Key skills & experience needed: SEO, Search Engine Optimisation, Google Analytics. This role will suit SEO consultants, SEO Manager or SEO Specialist.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Virtualization. This person will focus on the design, support, and automation of virtualization environment. This role will work with Vmware, VCS, VXRail VDI, AWS, Kubernetes, Scripting, etc. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Qualifications: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS)
12/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Virtualization. This person will focus on the design, support, and automation of virtualization environment. This role will work with Vmware, VCS, VXRail VDI, AWS, Kubernetes, Scripting, etc. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Qualifications: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Virtualization. This person will focus on the design, support, and automation of virtualization environment. This role will work with Vmware, VCS, VXRail VDI, AWS, Kubernetes, Scripting, etc. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Qualifications: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS)
12/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Virtualization. This person will focus on the design, support, and automation of virtualization environment. This role will work with Vmware, VCS, VXRail VDI, AWS, Kubernetes, Scripting, etc. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Qualifications: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS)
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Chicago 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
12/04/2024
Full time
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Chicago 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
12/04/2024
Full time
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
D365 Functional Consultant - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Functional Consultant Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of a D365 Functional consultant Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools/applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards/incentives/bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website.
12/04/2024
Full time
D365 Functional Consultant - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Functional Consultant Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of a D365 Functional consultant Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools/applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards/incentives/bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Graphic Designer Whitehall Resources are currently looking for a Graphic Designer on a remote basis for a 12 month contract. *INSIDE IR35.* Role Definition: Work on a wide range of projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goals Responsibilities: Create informative and entertaining graphics, photographs, audio, video, and other visual elements for visual communication media. Adhere to the company's brand voice. Obtain input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company appropriately Work independently as well as cooperatively with marketing team to conceptualize projects, write briefs, obtain materials, finalize designs, frequently communicate the status of all projects with stakeholders meet deadlines. Update and maintain internal databases for designs, photography, and video Key Skills: Proficient knowledge and experience of the Adobe CC suite including Photoshop, Illustrator. Demonstrate a strong portfolio of graphics, photographs, audio, video, and other visual elements for visual communication media. Bachelor's degree in graphic design or a related field. Three or more years of experience in professional graphic design, preferably with a creative or marketing agency Excellent communication and teamwork skills. The ability to work to tight deadlines and prioritize your tasks at hand. A driven and motivated mindset. Ability to think outside the box. Understand effective communication concepts, tools and techniques. Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs. Ability to effectively manage the business relationship with external providers (eg vendor ). Knowledge of different promotional and marketing communication techniques. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
12/04/2024
Project-based
Graphic Designer Whitehall Resources are currently looking for a Graphic Designer on a remote basis for a 12 month contract. *INSIDE IR35.* Role Definition: Work on a wide range of projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goals Responsibilities: Create informative and entertaining graphics, photographs, audio, video, and other visual elements for visual communication media. Adhere to the company's brand voice. Obtain input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company appropriately Work independently as well as cooperatively with marketing team to conceptualize projects, write briefs, obtain materials, finalize designs, frequently communicate the status of all projects with stakeholders meet deadlines. Update and maintain internal databases for designs, photography, and video Key Skills: Proficient knowledge and experience of the Adobe CC suite including Photoshop, Illustrator. Demonstrate a strong portfolio of graphics, photographs, audio, video, and other visual elements for visual communication media. Bachelor's degree in graphic design or a related field. Three or more years of experience in professional graphic design, preferably with a creative or marketing agency Excellent communication and teamwork skills. The ability to work to tight deadlines and prioritize your tasks at hand. A driven and motivated mindset. Ability to think outside the box. Understand effective communication concepts, tools and techniques. Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs. Ability to effectively manage the business relationship with external providers (eg vendor ). Knowledge of different promotional and marketing communication techniques. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
D365 Power Platform Architect - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Power Platform Architect Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of an Enterprise Architect Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools/applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards/incentives/bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website.
11/04/2024
Full time
D365 Power Platform Architect - Permanent - Remote in the UK - Must have full right to work in the UK - Up to £75k per annum + benefits VIQU have partnered with a leading IT service provider who is currently seeking an experienced D365 Power Platform Architect to join their team in Birmingham. Key Responsibilities of the D365 Power Platform Architect Deliver Dynamics 365 CE & Power Platform consultancy best practice, working with on-premise (CE) and cloud deployments. Lead workshops, requirement gathering activity with customers Write design documents. Demonstrate Dynamics Sales, Customer Service, Field Service and Marketing module capabilities Deliver Dynamics CRM solution customisation and configurations, workflows and reporting. Troubleshoot, analysing and where possible resolving issues where solution is not working as designed. Use Power platform to build power apps, power pages, flows and reports. Provide technical consultancy on new projects, enhancements and change requests. Deliver technical design to extend Dynamics 365 or Power Platform using plugins. Modify existing and configure new functions in line with customer requirements As a Dynamics Consultant you will use your own initiative to configure, test and deploy processes to specifications devised by the business consultants and project managers in a precise and efficient manner to specific deadlines Support customers solutions by investigating, reviewing and resolving issues raised. Ensuring customer satisfaction in delivering support. Liaising with our Partners and Microsoft technical support on issues within the product that are impacting customer solutions. Supporting the Sales team with pre-sales scenarios technical scenarios. Provide "art of the possible" on Dynamics and Power Platform for our customers. Advise our customers on possibilities of automating their existing processes using Dynamics and Power Platform Essential Experience required of an Enterprise Architect Proven experience delivering on premise and online Microsoft Dynamics 365 Power Platform and CE solutions Experience in compiling Functional Design Documents and conducting Fit/Gap analysis Extensive knowledge of supporting tools/applications within the Microsoft stack and their capabilities alongside Dynamics 365. Experience with .Net, JavaScript, HTML, Json, SQL is beneficial. Experience in data migration and data management in projects Configuring and delivering MS Dynamics solutions to a wide range of markets. Good knowledge of out of box configuration of Dynamic CE as well as writing and build additional functionality where required. Excellent stakeholder engagement and management needed Ability and willingness to travel as required Excellent verbal and written communication skills Benefits: 25 days annual Leave Employee assistance programmes (EAP) Growth and development of your career Pension scheme Income protection Awards/incentives/bonuses To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website.
Head IAM Sailpoint Developer Start Date: ASAP Contract Length: 8 months Location/Remote Working: Basel/Remote Pay Rate: 450 - 525 CHF per Day (Flexible) Trust in Soda has formed a strategic partnership with a renowned global pharmaceutical company. They are actively seeking an accomplished Head IAM Developer who specializes in SailPoint technologies and possesses expertise in application onboarding. In this pivotal role, you will lead the organization's IAM development initiatives, overseeing the technical aspects of application development and onboarding onto the SailPoint platform. Your responsibilities will include providing guidance to the development team and ensuring the delivery of secure and efficient solutions. Responsibilities: Technical Leadership and Guidance: Technical Leadership: Assume the role of a technical expert and leader within the SailPoint development team, ensuring strict adherence to architectural designs and industry best practices. Design Collaboration: Actively participate in technical design discussions and reviews, striking a balance between feasibility and robust security considerations. Mentorship: Guide and mentor junior developers, fostering skill enhancement within the Identity and Access Management (IAM) domain. Innovation Integration: Stay informed about emerging technologies and methodologies, seamlessly incorporating innovative solutions into the development life cycle. Development Management and Delivery: Translate Project Requirements: Transform project requirements into practical development tasks, assigning them based on individual skills and expertise. Accurate Effort Estimation: Provide precise effort estimates, oversee project timelines, and ensure adherence to budget constraints. Code Quality Assurance: Maintain high code quality by enforcing coding standards and conducting thorough code reviews. CI/CD Leadership: Take charge of Continuous Integration/Continuous Deployment (CI/CD) initiatives, streamlining automated testing and efficient deployment processes. Collaboration and Communication: Collaboration with IAM Architects and Project Managers: Collaborate closely with IAM architects and project managers to align development efforts with overarching project goals and technical architecture. Effective Communication and Collaboration: Foster clear and effective communication within the team, creating an environment that encourages collaboration. Cross-Functional Coordination: Coordinate seamlessly with cross-functional teams, including infrastructure and security, to ensure a cohesive and integrated execution of projects Testing and Quality Assurance: Testing Oversight: Lead the development and supervision of unit and integration testing to validate features and maintain code integrity. Release Compliance: Ensure that each release aligns with the automated test standards defined for SailPoint environments. Issue Resolution Collaboration: Actively collaborate with the test and QA teams to promptly address development-related issues, ensuring high-quality outputs. UAT Support and Refinement: Provide support during User Acceptance Testing (UAT) and incorporate user feedback to enhance functionalities. Additional Responsibilities: Thorough Documentation: Create comprehensive documentation for the development process and technical solutions, ensuring they serve as valuable references for future maintenance. Positive Team Environment: Cultivate a positive and inspiring team atmosphere, celebrating achievements and addressing performance issues constructively. Development Improvement: Proactively enhance development practices by researching and adopting new tools, methodologies, and best practices Essential Skill Set: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven track record as a senior developer or team lead, with extensive experience in SailPoint IAM implementations. Solid understanding of identity governance, access management, and application onboarding. Strong leadership skills with the ability to mentor and grow a team. Advanced knowledge of current programming languages, CI/CD practices, and automated testing. Excellent problem-solving, communication, and project management skills.
11/04/2024
Project-based
Head IAM Sailpoint Developer Start Date: ASAP Contract Length: 8 months Location/Remote Working: Basel/Remote Pay Rate: 450 - 525 CHF per Day (Flexible) Trust in Soda has formed a strategic partnership with a renowned global pharmaceutical company. They are actively seeking an accomplished Head IAM Developer who specializes in SailPoint technologies and possesses expertise in application onboarding. In this pivotal role, you will lead the organization's IAM development initiatives, overseeing the technical aspects of application development and onboarding onto the SailPoint platform. Your responsibilities will include providing guidance to the development team and ensuring the delivery of secure and efficient solutions. Responsibilities: Technical Leadership and Guidance: Technical Leadership: Assume the role of a technical expert and leader within the SailPoint development team, ensuring strict adherence to architectural designs and industry best practices. Design Collaboration: Actively participate in technical design discussions and reviews, striking a balance between feasibility and robust security considerations. Mentorship: Guide and mentor junior developers, fostering skill enhancement within the Identity and Access Management (IAM) domain. Innovation Integration: Stay informed about emerging technologies and methodologies, seamlessly incorporating innovative solutions into the development life cycle. Development Management and Delivery: Translate Project Requirements: Transform project requirements into practical development tasks, assigning them based on individual skills and expertise. Accurate Effort Estimation: Provide precise effort estimates, oversee project timelines, and ensure adherence to budget constraints. Code Quality Assurance: Maintain high code quality by enforcing coding standards and conducting thorough code reviews. CI/CD Leadership: Take charge of Continuous Integration/Continuous Deployment (CI/CD) initiatives, streamlining automated testing and efficient deployment processes. Collaboration and Communication: Collaboration with IAM Architects and Project Managers: Collaborate closely with IAM architects and project managers to align development efforts with overarching project goals and technical architecture. Effective Communication and Collaboration: Foster clear and effective communication within the team, creating an environment that encourages collaboration. Cross-Functional Coordination: Coordinate seamlessly with cross-functional teams, including infrastructure and security, to ensure a cohesive and integrated execution of projects Testing and Quality Assurance: Testing Oversight: Lead the development and supervision of unit and integration testing to validate features and maintain code integrity. Release Compliance: Ensure that each release aligns with the automated test standards defined for SailPoint environments. Issue Resolution Collaboration: Actively collaborate with the test and QA teams to promptly address development-related issues, ensuring high-quality outputs. UAT Support and Refinement: Provide support during User Acceptance Testing (UAT) and incorporate user feedback to enhance functionalities. Additional Responsibilities: Thorough Documentation: Create comprehensive documentation for the development process and technical solutions, ensuring they serve as valuable references for future maintenance. Positive Team Environment: Cultivate a positive and inspiring team atmosphere, celebrating achievements and addressing performance issues constructively. Development Improvement: Proactively enhance development practices by researching and adopting new tools, methodologies, and best practices Essential Skill Set: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven track record as a senior developer or team lead, with extensive experience in SailPoint IAM implementations. Solid understanding of identity governance, access management, and application onboarding. Strong leadership skills with the ability to mentor and grow a team. Advanced knowledge of current programming languages, CI/CD practices, and automated testing. Excellent problem-solving, communication, and project management skills.