Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
24/04/2024
Full time
Quality Assurance Manager Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. May be required to step in as a product manager for products that do not have an assigned Product Manager.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Spectrum IT Recruitment (South) Ltd
Chichester, Sussex
Are you ready to lead the charge in delivering cutting-edge programs that drive organisational success? We're seeking a dynamic and experienced Program Manager to take on the challenge of managing multiple programs. Dedicated to innovation in creating cutting-edge Embedded GUI applications for the thrilling realm of inflight entertainment systems on commercial aircraft, this company is continuing to grow. As a Program Manager you'll play a pivotal role in managing the delivery of multiple programs, ensuring alignment with our strategic goals and mission. Reporting to the Technical Director, you'll be responsible for coordinating with clients, overseeing project schedules, and maintaining the highest standards of quality throughout the development process. Key Responsibilities: Collaborate with clients to define project scopes, schedules, and quality requirements. Provide clear and concise requirements to our development team, ensuring adherence to project specifications. Work closely with the management team to allocate resources effectively and monitor ongoing development. Foster strong relationships with stakeholders across departments and ensure client satisfaction. Establish governance structures and decision-making processes to maintain control and oversight of programs. Provide regular updates and reports on program status to key stakeholders. The successful Program Manager will have: Bachelor's degree or equivalent experience in Program Management/IT field. Minimum of 3 years' experience in a program management role, preferably in a client-focused environment. Strong leadership skills with the ability to thrive under pressure. Excellent communication skills, both written and verbal. Exceptional attention to detail and time management abilities. Proficiency in program and development methodologies (eg, Agile, Waterfall, Scrum). Familiarity with project management tools and Office applications. Perks and Benefits: Salary of £45,000 4% pension contribution: Secure your financial future with our generous pension plan. 20 days of holiday, Buy or Sell up to 5 days holiday per year Flexibility: Enjoy the option to work 2-3 days a week from the comfort of your home after the initial 6 months in their vibrant Chichester office. Life assurance, Dental, and eye care: We care about your well-being and offer comprehensive coverage to keep you healthy and happy. Click apply or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
24/04/2024
Full time
Are you ready to lead the charge in delivering cutting-edge programs that drive organisational success? We're seeking a dynamic and experienced Program Manager to take on the challenge of managing multiple programs. Dedicated to innovation in creating cutting-edge Embedded GUI applications for the thrilling realm of inflight entertainment systems on commercial aircraft, this company is continuing to grow. As a Program Manager you'll play a pivotal role in managing the delivery of multiple programs, ensuring alignment with our strategic goals and mission. Reporting to the Technical Director, you'll be responsible for coordinating with clients, overseeing project schedules, and maintaining the highest standards of quality throughout the development process. Key Responsibilities: Collaborate with clients to define project scopes, schedules, and quality requirements. Provide clear and concise requirements to our development team, ensuring adherence to project specifications. Work closely with the management team to allocate resources effectively and monitor ongoing development. Foster strong relationships with stakeholders across departments and ensure client satisfaction. Establish governance structures and decision-making processes to maintain control and oversight of programs. Provide regular updates and reports on program status to key stakeholders. The successful Program Manager will have: Bachelor's degree or equivalent experience in Program Management/IT field. Minimum of 3 years' experience in a program management role, preferably in a client-focused environment. Strong leadership skills with the ability to thrive under pressure. Excellent communication skills, both written and verbal. Exceptional attention to detail and time management abilities. Proficiency in program and development methodologies (eg, Agile, Waterfall, Scrum). Familiarity with project management tools and Office applications. Perks and Benefits: Salary of £45,000 4% pension contribution: Secure your financial future with our generous pension plan. 20 days of holiday, Buy or Sell up to 5 days holiday per year Flexibility: Enjoy the option to work 2-3 days a week from the comfort of your home after the initial 6 months in their vibrant Chichester office. Life assurance, Dental, and eye care: We care about your well-being and offer comprehensive coverage to keep you healthy and happy. Click apply or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
24/04/2024
Full time
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
IT Manager - AS400 Hybrid Our client, a leading UK based organisation have an exciting opportunity for an experienced IT Manager to join their team to help support their local systems based at different locations in the North West. The role requires a background and experience with AS400/iSeries/IBMi as well as general understanding of IT Infrastructure. You will be tasked with delivering optimum operational performance of their IT systems and processes for the operation and IT service levels for they locations they serve. Role responsibilities: As the IT Manager, you'll be at the forefront of driving IT performance and KPIs for the 24/7 warehouse operation. You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. IT Manager - AS400 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/04/2024
Full time
IT Manager - AS400 Hybrid Our client, a leading UK based organisation have an exciting opportunity for an experienced IT Manager to join their team to help support their local systems based at different locations in the North West. The role requires a background and experience with AS400/iSeries/IBMi as well as general understanding of IT Infrastructure. You will be tasked with delivering optimum operational performance of their IT systems and processes for the operation and IT service levels for they locations they serve. Role responsibilities: As the IT Manager, you'll be at the forefront of driving IT performance and KPIs for the 24/7 warehouse operation. You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. IT Manager - AS400 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Hays Specialist Recruitment
Cardiff, South Glamorgan
Your new company A unique job opportunity has arisen for a Head of Programme Delivery/Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives, supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering a pipeline of innovation assessments and adoption projects that positively impact health and wellbeing in Wales. You will lead teams responsible for the delivery of digital care and precision medicine programmes, including genomics, diagnostics, advanced therapies, artificial intelligence, big data, and predictive analytics. You will liaise with several key internal and external stakeholders, building relationships and collaborating with wider government bodies, public sector and third sector partners, academia, industry and health and social care organisations. Furthermore, you will actively seek and assess opportunities offered by industry, ensuring they are aligned to health and social care requirements, whilst developing strategies to identify and deliver key programs aligned with stakeholder needs. You will embed a culture of innovation within the health and social care sector, focusing on transformative innovation adoption, system change, and a continuous pipeline of innovation. What you'll need to succeed Proven leadership skills in managing project/programme delivery teams Proven track record of delivering projects and programmes in either NHS, Healthcare, Life Sciences or Social Care organisations Strong understanding of health and social care systems Excellent stakeholder management and relationship management/client management skills Strong leadership experience in driving change within challenging environments Experience working as either a Programme Manager, Head of Programme Management or similar Experience in genomics, diagnostics, or related fields is advantageous although not essential Forward-thinking mindset and adaptability to evolving trends This role would suit an innovative, dynamic leader with a passion for improving healthcare and wellbeing within Wales. What you'll get in return This is an opportunity to support a transformational change in health and social care innovation whilst working collaboratively with wider public sector organisations in Wales, leading on high-profile and innovative programmes that will genuinely make a difference to people's lives. This role offers excellent scope for career progression plus a benefits package that includes: 30 days annual leave + bank holidays Pension scheme - 3% employee, 7% employer contributions Flexible and hybrid working options Training and development opportunities Employee assistance programme Pay progression scheme This will be a hybrid role based at their Cardiff office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company A unique job opportunity has arisen for a Head of Programme Delivery/Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives, supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering a pipeline of innovation assessments and adoption projects that positively impact health and wellbeing in Wales. You will lead teams responsible for the delivery of digital care and precision medicine programmes, including genomics, diagnostics, advanced therapies, artificial intelligence, big data, and predictive analytics. You will liaise with several key internal and external stakeholders, building relationships and collaborating with wider government bodies, public sector and third sector partners, academia, industry and health and social care organisations. Furthermore, you will actively seek and assess opportunities offered by industry, ensuring they are aligned to health and social care requirements, whilst developing strategies to identify and deliver key programs aligned with stakeholder needs. You will embed a culture of innovation within the health and social care sector, focusing on transformative innovation adoption, system change, and a continuous pipeline of innovation. What you'll need to succeed Proven leadership skills in managing project/programme delivery teams Proven track record of delivering projects and programmes in either NHS, Healthcare, Life Sciences or Social Care organisations Strong understanding of health and social care systems Excellent stakeholder management and relationship management/client management skills Strong leadership experience in driving change within challenging environments Experience working as either a Programme Manager, Head of Programme Management or similar Experience in genomics, diagnostics, or related fields is advantageous although not essential Forward-thinking mindset and adaptability to evolving trends This role would suit an innovative, dynamic leader with a passion for improving healthcare and wellbeing within Wales. What you'll get in return This is an opportunity to support a transformational change in health and social care innovation whilst working collaboratively with wider public sector organisations in Wales, leading on high-profile and innovative programmes that will genuinely make a difference to people's lives. This role offers excellent scope for career progression plus a benefits package that includes: 30 days annual leave + bank holidays Pension scheme - 3% employee, 7% employer contributions Flexible and hybrid working options Training and development opportunities Employee assistance programme Pay progression scheme This will be a hybrid role based at their Cardiff office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Spectrum IT Recruitment (South) Ltd
Swindon, Wiltshire
.Net Software Developer Swindon (Hybrid: 1 day a week on-site, 4 days remote) Everyone is different and there are a multitude of reasons you might be looking or open to a new role. There are however some very common themes when it comes to job searching and what people want from an employer; flexible working, modern technology, interesting projects, an inspiring and empathetic line manager are but a few! This opportunity ticks a lot of boxes! The company is a very successful software consultancy punching well above their weight when it comes to customers, complexity of projects and delivering great customer satisfaction. They are growing their UK software division hence looking for an additional 2 talented .NET Software Developers to work on bespoke customer projects. The company want you to succeed and that is demonstrated through their leadership approach and management style. A collaborative and supportive environment built to help you shine. About You To shine in this role, you'll have the talent to develop well-crafted code, spotting defects with ease, and fostering open collaboration with customers and colleagues. Your toolkit should include: Hands-on experience with .NET (Core/Framework), C#, and ASP.NET Proficiency in MVC, API, Entity Framework, and MS SQL Server A dash of HTML, CSS, LESS, and JavaScript wizardry A solid grasp of modern development practices and tools, think Azure DevOps, CI/CD, Git, and beyond A Sherlock Holmes-like ability to crack the code of any problem thrown your way Top-notch communication skills, because teamwork makes the dream work! Are you ready to revolutionise the software landscape with this talented team? Please send your CV and any covering information to Steve at Spectrum IT Recruitment. (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
24/04/2024
Full time
.Net Software Developer Swindon (Hybrid: 1 day a week on-site, 4 days remote) Everyone is different and there are a multitude of reasons you might be looking or open to a new role. There are however some very common themes when it comes to job searching and what people want from an employer; flexible working, modern technology, interesting projects, an inspiring and empathetic line manager are but a few! This opportunity ticks a lot of boxes! The company is a very successful software consultancy punching well above their weight when it comes to customers, complexity of projects and delivering great customer satisfaction. They are growing their UK software division hence looking for an additional 2 talented .NET Software Developers to work on bespoke customer projects. The company want you to succeed and that is demonstrated through their leadership approach and management style. A collaborative and supportive environment built to help you shine. About You To shine in this role, you'll have the talent to develop well-crafted code, spotting defects with ease, and fostering open collaboration with customers and colleagues. Your toolkit should include: Hands-on experience with .NET (Core/Framework), C#, and ASP.NET Proficiency in MVC, API, Entity Framework, and MS SQL Server A dash of HTML, CSS, LESS, and JavaScript wizardry A solid grasp of modern development practices and tools, think Azure DevOps, CI/CD, Git, and beyond A Sherlock Holmes-like ability to crack the code of any problem thrown your way Top-notch communication skills, because teamwork makes the dream work! Are you ready to revolutionise the software landscape with this talented team? Please send your CV and any covering information to Steve at Spectrum IT Recruitment. (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
24/04/2024
Full time
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
API Product Manager One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
24/04/2024
Full time
API Product Manager One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
Kirtana consulting is looking for SAP QM with EWM technical role for 6months rolling contract in London. Job description: equired Core Skills: SAP QM+EWM Functional Minimum years of experience: 10 Detailed Job Description: Primary responsibilities for the role of SAP Func SME include: -Drive or support the development of SAP QM technical concepts, supporting the business concepts and business processes with SAP solution ideas and standards. -Document the concept in Key Design Decisions or System Design Documents, align with stakeholder and present jointly with Business to the Design Authority. -Develop solution designs, functional specifications and configurations, based on requirements and user stories, shared by the business roles, mainly Product Owner. -Drive document and work package management in SAP Solution Manager, using Focused Build methodology. -Handle all CSV related needs to get formally approved system documentation. -Identify and prepare test cases, test case documentation, test data and perform unit testing and formal function testing (Screening and SAT). -Support and manage the developer to build any identified WRICEFS. -Perform required customizations (Configuration Guides). -Work in Agile Product Development Team together with PO, Scrum Master, Developer and other functional SAP experts or Business process experts. -Experiences (different per role/team). -Multi-year hands-on experience in SAP Template projects in S/4, matching the responsibilities above -Knowledge in at least 2 of the core process/functional area and related solutions. -SAP Quality Notifications, Integration with QMS Systems, for Planned and/or unplanned events. -SAP Material Inspections, incl. LIMS interface, incl. EWM integration. SAP Release & Certify
24/04/2024
Project-based
Kirtana consulting is looking for SAP QM with EWM technical role for 6months rolling contract in London. Job description: equired Core Skills: SAP QM+EWM Functional Minimum years of experience: 10 Detailed Job Description: Primary responsibilities for the role of SAP Func SME include: -Drive or support the development of SAP QM technical concepts, supporting the business concepts and business processes with SAP solution ideas and standards. -Document the concept in Key Design Decisions or System Design Documents, align with stakeholder and present jointly with Business to the Design Authority. -Develop solution designs, functional specifications and configurations, based on requirements and user stories, shared by the business roles, mainly Product Owner. -Drive document and work package management in SAP Solution Manager, using Focused Build methodology. -Handle all CSV related needs to get formally approved system documentation. -Identify and prepare test cases, test case documentation, test data and perform unit testing and formal function testing (Screening and SAT). -Support and manage the developer to build any identified WRICEFS. -Perform required customizations (Configuration Guides). -Work in Agile Product Development Team together with PO, Scrum Master, Developer and other functional SAP experts or Business process experts. -Experiences (different per role/team). -Multi-year hands-on experience in SAP Template projects in S/4, matching the responsibilities above -Knowledge in at least 2 of the core process/functional area and related solutions. -SAP Quality Notifications, Integration with QMS Systems, for Planned and/or unplanned events. -SAP Material Inspections, incl. LIMS interface, incl. EWM integration. SAP Release & Certify
Title: AWS Networking Specialist Department: Information Technology - AWS Networking Team Reports to: CCOE Product Manager Job Summary: As an AWS Networking Specialist, you will be a part of a dynamic team responsible for designing, implementing, and maintaining the networking infrastructure within the AWS ecosystem. Your role will involve IP address management, DNS resolution, domain name delegation, NTP services, and core networking tasks to ensure efficient and secure operations of our cloud services. Key Responsibilities: IP Address Allocation: Manage IP address allocation, reservation policies, and utilization within AWS. Troubleshoot and resolve IP address-related issues. DNS Resolution: Configure and optimize DNS services within AWS. Ensure the availability and security of DNS records for domains. Domain Name Delegation: Handle domain name delegation for AWS-hosted domains. Update DNS records and ensure proper domain name resolution. NTP Service (Cloud only): Implement and manage cloud-based Network Time Protocol services. Monitor NTP services to maintain accurate and synchronized timekeeping. Core Networking: Design and maintain AWS network infrastructure, including VPCs, subnets, and security groups. Manage VPNs and implement network segmentation and access controls. Development & Maintenance: Manage and perform maintenance on cloud-based network services. Develop and implement new features as required. Skills and Expertise: Strong proficiency in AWS networking services like Cloud WAN, Transit Gateways, and Route 53. In-depth knowledge of IP Addressing, subnetting, and routing. Expertise in DNS and domain name administration. Familiarity with cloud-based NTP solutions. Proficiency in core networking concepts, including VPC design and security. Implement and maintain IAC using Terraform via GitHub Actions. Collaboration & Design: Collaborate with product families to design and deploy new capabilities. Monitor and troubleshoot to identify and resolve service issues proactively. Optimization & Cost Management: Review and optimize cloud resource costs for efficient utilization. Documentation & Control: Create and maintain documentation for services, including how-to guides. Manage infrastructure code using version control systems like GitHub. Continuous Learning & Improvement: Stay informed on AWS services, features, and cloud technologies. Resolve incidents and conduct root cause analysis to prevent recurrence. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. AWS Certification or equivalent experience. Experience with Scripting in Python and using Terraform for IAC. Familiarity with GitHub and GitHub Actions. Proven analytical and problem-solving abilities. Excellent communication and documentation skills. Work Environment: This position may require on-call availability and may necessitate occasional travel. The AWS Networking Specialist should be comfortable working in a fast-paced, collaborative environment, and be committed to achieving operational excellence and innovation.
24/04/2024
Project-based
Title: AWS Networking Specialist Department: Information Technology - AWS Networking Team Reports to: CCOE Product Manager Job Summary: As an AWS Networking Specialist, you will be a part of a dynamic team responsible for designing, implementing, and maintaining the networking infrastructure within the AWS ecosystem. Your role will involve IP address management, DNS resolution, domain name delegation, NTP services, and core networking tasks to ensure efficient and secure operations of our cloud services. Key Responsibilities: IP Address Allocation: Manage IP address allocation, reservation policies, and utilization within AWS. Troubleshoot and resolve IP address-related issues. DNS Resolution: Configure and optimize DNS services within AWS. Ensure the availability and security of DNS records for domains. Domain Name Delegation: Handle domain name delegation for AWS-hosted domains. Update DNS records and ensure proper domain name resolution. NTP Service (Cloud only): Implement and manage cloud-based Network Time Protocol services. Monitor NTP services to maintain accurate and synchronized timekeeping. Core Networking: Design and maintain AWS network infrastructure, including VPCs, subnets, and security groups. Manage VPNs and implement network segmentation and access controls. Development & Maintenance: Manage and perform maintenance on cloud-based network services. Develop and implement new features as required. Skills and Expertise: Strong proficiency in AWS networking services like Cloud WAN, Transit Gateways, and Route 53. In-depth knowledge of IP Addressing, subnetting, and routing. Expertise in DNS and domain name administration. Familiarity with cloud-based NTP solutions. Proficiency in core networking concepts, including VPC design and security. Implement and maintain IAC using Terraform via GitHub Actions. Collaboration & Design: Collaborate with product families to design and deploy new capabilities. Monitor and troubleshoot to identify and resolve service issues proactively. Optimization & Cost Management: Review and optimize cloud resource costs for efficient utilization. Documentation & Control: Create and maintain documentation for services, including how-to guides. Manage infrastructure code using version control systems like GitHub. Continuous Learning & Improvement: Stay informed on AWS services, features, and cloud technologies. Resolve incidents and conduct root cause analysis to prevent recurrence. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. AWS Certification or equivalent experience. Experience with Scripting in Python and using Terraform for IAC. Familiarity with GitHub and GitHub Actions. Proven analytical and problem-solving abilities. Excellent communication and documentation skills. Work Environment: This position may require on-call availability and may necessitate occasional travel. The AWS Networking Specialist should be comfortable working in a fast-paced, collaborative environment, and be committed to achieving operational excellence and innovation.
Award winning Wealth Management client is seeking an experienced and collaborative Risk Analyst to join our welcoming team. This Full time Risk Analyst hybrid role is based 2 days in Bath and offers a favourable salary of up to 50K and benefits (bonus, 34 days holiday, 7% pension, life assurance, private medical, encouraged professional development) In your first few weeks in this Risk Analyst role, you can expect to: Support the Risk Manager to ensure our client's Enterprise Risk Management Framework is operating across the company Analyse risks as well as identify, describe, and estimate the risks affecting the business Oversight and management of incident recording and reporting, closure approvals and trend analysis Gathering and use of other relevant intelligence to support the validation and challenge of risk assessments and operation of controls Draw upon regulatory and technical knowledge to assess and offer risk-based solutions to difficult business issues To apply for this Risk Analyst role, your soft skills, expertise and experience should include: Operational risk experience Stakeholder management and good communication skills Detailed and results-oriented Awareness and understanding of the Data Protection Act Good understanding of Consumer Duty regulations. Desirable: IRM Diploma in a Risk Management field IAQ Qualified or similar Be able to understand complex edicts, regulation guidelines, insurance products, and financial legislation In return for your passion, collaborative approach and commitment, you'll receive a generous salary and benefits package, and join a friendly and inclusive culture. If this Full time hybrid Risk Analyst job motivates and inspires you, please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
24/04/2024
Full time
Award winning Wealth Management client is seeking an experienced and collaborative Risk Analyst to join our welcoming team. This Full time Risk Analyst hybrid role is based 2 days in Bath and offers a favourable salary of up to 50K and benefits (bonus, 34 days holiday, 7% pension, life assurance, private medical, encouraged professional development) In your first few weeks in this Risk Analyst role, you can expect to: Support the Risk Manager to ensure our client's Enterprise Risk Management Framework is operating across the company Analyse risks as well as identify, describe, and estimate the risks affecting the business Oversight and management of incident recording and reporting, closure approvals and trend analysis Gathering and use of other relevant intelligence to support the validation and challenge of risk assessments and operation of controls Draw upon regulatory and technical knowledge to assess and offer risk-based solutions to difficult business issues To apply for this Risk Analyst role, your soft skills, expertise and experience should include: Operational risk experience Stakeholder management and good communication skills Detailed and results-oriented Awareness and understanding of the Data Protection Act Good understanding of Consumer Duty regulations. Desirable: IRM Diploma in a Risk Management field IAQ Qualified or similar Be able to understand complex edicts, regulation guidelines, insurance products, and financial legislation In return for your passion, collaborative approach and commitment, you'll receive a generous salary and benefits package, and join a friendly and inclusive culture. If this Full time hybrid Risk Analyst job motivates and inspires you, please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
24/04/2024
Full time
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Job purpose The technical development lead will guide the continuous development of Vits 's technology in a collaborative, effective and Agile manner leading a multidisciplinary technology team. High-quality software will be delivered using best-of-breed frameworks, such as Laravel, and components to support the requirements of a growing business. Key areas of responsibility collaborating openly and autonomously within a non-siloed, organic business structure leading, coaching and growing a technology team of developers, UI and UX designers to deliver effective software within an Agile environment working with product owners and project managers to establish formal requirements, produce technical specifications and deliver software to an agreed plan identifying appropriate software architecture, approaches, frameworks and components to implement the business requirements safe-guarding the stability, effectiveness and continuity of software development maintaining and managing technical debt, security and compliance of in-house software overseeing Vits 's hardware resources, in collaboration with the IT support partner The role requires experience of implementing software systems which leverage third-party APIs expertise in the traditional PHP stack (PHP/MySQL/HTML/CSS/JavaScript) in modern frameworks such as Laravel or Symphony implementing and working within service-oriented architectures and associated principles and standards, eg SOLID good understanding of test approaches (eg unit versus integration) a pragmatist who can achieve a balance between the creative approach of a developer and the needs of the business The person will be careful, organised and diligent - even meticulous - with a good dose of common sense demanding of high standards, and at ease with demanding people effective - but also efficient - in both the physical and digital realms modestly confident, good-humoured and trustworthy at home in the worlds of art, architecture, craft and design informal but 100% professional, while respecting traditional courtesy and good manners
24/04/2024
Full time
Job purpose The technical development lead will guide the continuous development of Vits 's technology in a collaborative, effective and Agile manner leading a multidisciplinary technology team. High-quality software will be delivered using best-of-breed frameworks, such as Laravel, and components to support the requirements of a growing business. Key areas of responsibility collaborating openly and autonomously within a non-siloed, organic business structure leading, coaching and growing a technology team of developers, UI and UX designers to deliver effective software within an Agile environment working with product owners and project managers to establish formal requirements, produce technical specifications and deliver software to an agreed plan identifying appropriate software architecture, approaches, frameworks and components to implement the business requirements safe-guarding the stability, effectiveness and continuity of software development maintaining and managing technical debt, security and compliance of in-house software overseeing Vits 's hardware resources, in collaboration with the IT support partner The role requires experience of implementing software systems which leverage third-party APIs expertise in the traditional PHP stack (PHP/MySQL/HTML/CSS/JavaScript) in modern frameworks such as Laravel or Symphony implementing and working within service-oriented architectures and associated principles and standards, eg SOLID good understanding of test approaches (eg unit versus integration) a pragmatist who can achieve a balance between the creative approach of a developer and the needs of the business The person will be careful, organised and diligent - even meticulous - with a good dose of common sense demanding of high standards, and at ease with demanding people effective - but also efficient - in both the physical and digital realms modestly confident, good-humoured and trustworthy at home in the worlds of art, architecture, craft and design informal but 100% professional, while respecting traditional courtesy and good manners
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
24/04/2024
Full time
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Job Title: Site Cost Controller Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Hybrid IR35 Status: Inside The successful candidate will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Job Description: Under the responsibility of the Project Cost Control & Finance Manager and within Project Control, you will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Be the preferred financial contact for the Site's operational staff Measure the economic performance of the Site, in support of the operational manager of the site through the production and presentation of monthly reports & analysis of variances Be responsible for reforecasting costs and at completion (Periodic Financial Review) in close collaboration with the project managers in your scope (Construction/Commissioning) Contribute to monthly closings by tracking and analysing costs. Prepare the necessary reportings to monitor actuals versus budget commitments and determine action plans to return to objectives in the event of a deviation. Cash-in management: leading the process for the full project and be responsible for the monthly statement issuance, liaison with all project management to collect qualitative information, explore and exploit opportunities Participation in negotiation with the client by being a source of proposals to optimize the project's cash flow situation Monitoring and management of the SAP analytical architecture on your perimeter Monitoring and control of Technical Change Note and Cost Change note Carry out consolidated reporting and ad hoc studies of performance, commercial and operational profitability Development of reporting in Power BI without the framework of digitalization and standardization of project reporting Key Skills and experiences: 3 years experience Good knowledge of accounting mechanisms Proficiency in Excel, SAP and Power BI Excellent communication skills Proactivity and adaptability Teamworking, ability to work with multiple business interfaces in cross-functional management Ability to understand technical issues Ability to evolve in complex organizations, with high achievement challenges Ability to organize and prioritize Ability to adapt to changes in project priorities Qualifications Master degree (Audit, financial or cost control) or engineering degree. Experience in similar roles within an audit firm or in project management control, ideally in an industrial sector. Additional information In person role working Bridgwater, Somerset Working hours - full time
24/04/2024
Project-based
Job Title: Site Cost Controller Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Hybrid IR35 Status: Inside The successful candidate will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Job Description: Under the responsibility of the Project Cost Control & Finance Manager and within Project Control, you will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Be the preferred financial contact for the Site's operational staff Measure the economic performance of the Site, in support of the operational manager of the site through the production and presentation of monthly reports & analysis of variances Be responsible for reforecasting costs and at completion (Periodic Financial Review) in close collaboration with the project managers in your scope (Construction/Commissioning) Contribute to monthly closings by tracking and analysing costs. Prepare the necessary reportings to monitor actuals versus budget commitments and determine action plans to return to objectives in the event of a deviation. Cash-in management: leading the process for the full project and be responsible for the monthly statement issuance, liaison with all project management to collect qualitative information, explore and exploit opportunities Participation in negotiation with the client by being a source of proposals to optimize the project's cash flow situation Monitoring and management of the SAP analytical architecture on your perimeter Monitoring and control of Technical Change Note and Cost Change note Carry out consolidated reporting and ad hoc studies of performance, commercial and operational profitability Development of reporting in Power BI without the framework of digitalization and standardization of project reporting Key Skills and experiences: 3 years experience Good knowledge of accounting mechanisms Proficiency in Excel, SAP and Power BI Excellent communication skills Proactivity and adaptability Teamworking, ability to work with multiple business interfaces in cross-functional management Ability to understand technical issues Ability to evolve in complex organizations, with high achievement challenges Ability to organize and prioritize Ability to adapt to changes in project priorities Qualifications Master degree (Audit, financial or cost control) or engineering degree. Experience in similar roles within an audit firm or in project management control, ideally in an industrial sector. Additional information In person role working Bridgwater, Somerset Working hours - full time
Director of Sales (Digital Learning) £90-100k + 20% bonus Central London (hybrid working) Join a leader in the digital learning industry! I am working exclusively with a forward-thinking company to hire a Director of Sales with experience of driving high performance in a direct to consumer/D2C/B2C digital sales environment. With a commitment to excellence and a passion for driving results, I am seeking a Director of Sales to lead the dedicated sales team to new heights. As the Director of Sales, you will be responsible for developing and executing digital sales strategies to drive revenue growth and expand the customer base. You will lead a team of sales agents, providing guidance, motivation, and support to ensure targets are not just met, but exceeded. This role requires a good understanding of selling digital services to consumers, organising & optimising Salesforce, and introducing technology, automation and sales tools to help convert leads into learner enrolments. It would be great for the Director of Sales to have: Proven track record of success in direct to consumer/D2C/B2C digital sales, with experience in a leadership/managerial role Strong leadership skills with the ability to inspire and motivate a team Excellent communication and negotiation skills Experience with Salesforce and tech savvy when it comes to introdusing automation and modern sales tools to aid sales performance Results-driven mindset with a focus on exceeding targets and KPIs Why Join as the Director of Sales: Opportunity to lead a driven, eager to learn sales team in a fast-growing industry Collaborative and innovative tech-driven work environment Professional development opportunities to grow your career Make a real impact on the success and growth of the company Help learners fulfil their potential by upskilling Eutopia Solutions Ltd ("Eutopia") is acting as an Employment Agency in relation to this vacancy. Eutopia is an equal opportunities employer and positively encourages applications from any suitably qualified and eligible candidates.
24/04/2024
Full time
Director of Sales (Digital Learning) £90-100k + 20% bonus Central London (hybrid working) Join a leader in the digital learning industry! I am working exclusively with a forward-thinking company to hire a Director of Sales with experience of driving high performance in a direct to consumer/D2C/B2C digital sales environment. With a commitment to excellence and a passion for driving results, I am seeking a Director of Sales to lead the dedicated sales team to new heights. As the Director of Sales, you will be responsible for developing and executing digital sales strategies to drive revenue growth and expand the customer base. You will lead a team of sales agents, providing guidance, motivation, and support to ensure targets are not just met, but exceeded. This role requires a good understanding of selling digital services to consumers, organising & optimising Salesforce, and introducing technology, automation and sales tools to help convert leads into learner enrolments. It would be great for the Director of Sales to have: Proven track record of success in direct to consumer/D2C/B2C digital sales, with experience in a leadership/managerial role Strong leadership skills with the ability to inspire and motivate a team Excellent communication and negotiation skills Experience with Salesforce and tech savvy when it comes to introdusing automation and modern sales tools to aid sales performance Results-driven mindset with a focus on exceeding targets and KPIs Why Join as the Director of Sales: Opportunity to lead a driven, eager to learn sales team in a fast-growing industry Collaborative and innovative tech-driven work environment Professional development opportunities to grow your career Make a real impact on the success and growth of the company Help learners fulfil their potential by upskilling Eutopia Solutions Ltd ("Eutopia") is acting as an Employment Agency in relation to this vacancy. Eutopia is an equal opportunities employer and positively encourages applications from any suitably qualified and eligible candidates.