NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
18/04/2024
Full time
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
*Hybrid, 3 days onsite, 2 days remote* A prestigious financial firm needs a Associate Principal, ServiceNow Engineer. This person will architect, design, develop, and deploy solutions using the ServiceNow platform. They will focus on development, integration, and out of box configuration. This engineer will need to have good experience with the following modules ITSM, SecOps, GRC, IRM, and ITOM. Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/IRM. Ensure best practice adherence for core system development, security, tuning and performance. Creates knowledge content activities to enterprise objectives. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Qualifications: Bachelors degree in MIS or related field, 8 years of additional related work experience may be substituted for degree. 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. ServiceNow or other low-code/COTS implementation certifications are desired5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies
18/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious financial firm needs a Associate Principal, ServiceNow Engineer. This person will architect, design, develop, and deploy solutions using the ServiceNow platform. They will focus on development, integration, and out of box configuration. This engineer will need to have good experience with the following modules ITSM, SecOps, GRC, IRM, and ITOM. Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/IRM. Ensure best practice adherence for core system development, security, tuning and performance. Creates knowledge content activities to enterprise objectives. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Qualifications: Bachelors degree in MIS or related field, 8 years of additional related work experience may be substituted for degree. 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. ServiceNow or other low-code/COTS implementation certifications are desired5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
17/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
17/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
*Hybrid, 3 days onsite, 2 days remote* A prestigious financial firm needs a Associate Principal, ServiceNow Engineer. This person will architect, design, develop, and deploy solutions using the ServiceNow platform. They will focus on development, integration, and out of box configuration. This engineer will need to have good experience with the following modules ITSM, SecOps, GRC, IRM, and ITOM. Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/IRM. Ensure best practice adherence for core system development, security, tuning and performance. Creates knowledge content activities to enterprise objectives. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Qualifications: Bachelors degree in MIS or related field, 8 years of additional related work experience may be substituted for degree. 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. ServiceNow or other low-code/COTS implementation certifications are desired5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies
17/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious financial firm needs a Associate Principal, ServiceNow Engineer. This person will architect, design, develop, and deploy solutions using the ServiceNow platform. They will focus on development, integration, and out of box configuration. This engineer will need to have good experience with the following modules ITSM, SecOps, GRC, IRM, and ITOM. Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/IRM. Ensure best practice adherence for core system development, security, tuning and performance. Creates knowledge content activities to enterprise objectives. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Qualifications: Bachelors degree in MIS or related field, 8 years of additional related work experience may be substituted for degree. 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. ServiceNow or other low-code/COTS implementation certifications are desired5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
17/04/2024
Full time
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
Senior ServiceNow Engineer/Architect Salary: $140k-$145k + 15% bonus Location: Dallas, TX or Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications BS degree required. 5+ years of experience in implementing ServiceNow for ITSM, ITOM, SecOps and/or GRC/IRM modules. 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable. Strong understanding of CMDB, including importing customer data Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Responsibilities Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions. Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Writes unit and integration tests to maintain quality technology improvements. Performs application and project risk analysis and recommends quality improvements. Manage Production Support on system functionality and provide fixes as required.
16/04/2024
Full time
Senior ServiceNow Engineer/Architect Salary: $140k-$145k + 15% bonus Location: Dallas, TX or Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications BS degree required. 5+ years of experience in implementing ServiceNow for ITSM, ITOM, SecOps and/or GRC/IRM modules. 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable. Strong understanding of CMDB, including importing customer data Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Responsibilities Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions. Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Writes unit and integration tests to maintain quality technology improvements. Performs application and project risk analysis and recommends quality improvements. Manage Production Support on system functionality and provide fixes as required.
Senior ServiceNow Engineer/Architect Salary: $140k-$145k + 15% bonus Location: Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications BS degree required. 10+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules. 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable. Strong understanding of CMDB, including importing customer data Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Responsibilities Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions. Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Writes unit and integration tests to maintain quality technology improvements. Performs application and project risk analysis and recommends quality improvements. Manage Production Support on system functionality and provide fixes as required.
15/04/2024
Full time
Senior ServiceNow Engineer/Architect Salary: $140k-$145k + 15% bonus Location: Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications BS degree required. 10+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules. 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable. Strong understanding of CMDB, including importing customer data Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Responsibilities Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions. Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Writes unit and integration tests to maintain quality technology improvements. Performs application and project risk analysis and recommends quality improvements. Manage Production Support on system functionality and provide fixes as required.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
08/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.