Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
28/03/2024
Full time
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
27/03/2024
Full time
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
27/03/2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Manager, M365 Platform Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization. In depth knowledge of SharePoint Online and Microsoft Teams Holistic knowledge of the M365 Suite Knowledge of Intapp Workspaces PowerShell Scripting Responsibilities Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services. Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc. Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations. Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.
27/03/2024
Full time
Manager, M365 Platform Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization. In depth knowledge of SharePoint Online and Microsoft Teams Holistic knowledge of the M365 Suite Knowledge of Intapp Workspaces PowerShell Scripting Responsibilities Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services. Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc. Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations. Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement.
Job Title: Technical Author Responsibilities: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with individual contractual requirements To enable safe and effective operation and repair of the equipment. The role covers the whole product life cycle through design, development and in-service support. Skillset/experience required: Experienced in the production of technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Ideally qualified to HND/HNC or equivalent level in an engineering related subject or ex forces senior technician. Knowledge of SGML editing software (Arbortext Epic), Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems. Ability to communicate effectively with ILS Managers and Design Engineers. Ability to work independently, taking ownership for packages of work in terms of scheduling and status reporting in order to meet Company and Customer expectations. Demonstrate a writing ability for new, complex and original work. Able to support more than one project at a time. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
27/03/2024
Project-based
Job Title: Technical Author Responsibilities: To write technical documentation in Standard Generalised Mark-up Language (SGML), Extensible Mark-up Language (XML) and traditional formats for the Company's products in accordance with individual contractual requirements To enable safe and effective operation and repair of the equipment. The role covers the whole product life cycle through design, development and in-service support. Skillset/experience required: Experienced in the production of technical documentation with a detailed knowledge of MoD publication standards ASD S1000D and AESP. Ideally qualified to HND/HNC or equivalent level in an engineering related subject or ex forces senior technician. Knowledge of SGML editing software (Arbortext Epic), Common Source Data Bases (CSDB for S1000D) and Desktop Publishing systems. Ability to communicate effectively with ILS Managers and Design Engineers. Ability to work independently, taking ownership for packages of work in terms of scheduling and status reporting in order to meet Company and Customer expectations. Demonstrate a writing ability for new, complex and original work. Able to support more than one project at a time. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Infor M3 Support Analyst required for a role with a client based in Dublin. -Hybrid Working Model (3 days onsite) My client is open to hiring a contractor or on a permanent contract basis. This is an excellent opportunity for a suitable candidate to support the move from Traditional to Modern technologies and broaden their skills by implementing and supporting markets leading technologies. Key Areas of Responsibility: Own incidents and carry out investigations to support the root cause analysis Work with M3 Application team to monitor the queue for defects Liaise with support management providing feedback and updates on issues and customer escalations Administer and maintain Infor M3 system and Life Cycle Manager Administer and maintain Infor OS and the ION Grid On-call rotation cover for production down incidents Provide operations and project support for the M3 on-premises and cloud environments for M3 issues reported by the production and project users Work with Application support to maintain on-premises and cloud environments by upgrading to the latest version of the M3 products Work with Application support of project activities by installing/upgrading M3 products and third parties on the test environments Key Requirements: 2-3 years' experience of ERP M3 13.x software technical support Bachelor's degree or higher education in Computer Science or related areas Experience with REST, SQL, IIS Knowledge of the following Infor M3 areas - Sales, Manufacturing, Finance, System administration, Supply Chain management, Operations Experience with OpenText StreamServe Design Center, Control Center Familiar with Cloud Computing and Distributed Systems Familiar with Agile and Scrum/Kanban methodologies and practices Knowledge in software development processes, models, life cycles, and methodologies. Skilled in Microsoft Azure cloud services design, deployment, management, security, and audit Familiar with Active Directory and/or Azure Active Directory Working experience of Microsoft Operating systems, Win10, Server 2012/16/19 Experience supporting a 24 x 7 critical ERP environment. Preferred: Experience in Infor OS, ION Desk and ION Grid Administration, ION Workflow and other IOS integrated products Experienced in any of the extension applications such as Graphical Lot Tracker, Demand Planner, Inventory Planning Workbench, Scheduling WorkBench, Warehouse Mobility
27/03/2024
Infor M3 Support Analyst required for a role with a client based in Dublin. -Hybrid Working Model (3 days onsite) My client is open to hiring a contractor or on a permanent contract basis. This is an excellent opportunity for a suitable candidate to support the move from Traditional to Modern technologies and broaden their skills by implementing and supporting markets leading technologies. Key Areas of Responsibility: Own incidents and carry out investigations to support the root cause analysis Work with M3 Application team to monitor the queue for defects Liaise with support management providing feedback and updates on issues and customer escalations Administer and maintain Infor M3 system and Life Cycle Manager Administer and maintain Infor OS and the ION Grid On-call rotation cover for production down incidents Provide operations and project support for the M3 on-premises and cloud environments for M3 issues reported by the production and project users Work with Application support to maintain on-premises and cloud environments by upgrading to the latest version of the M3 products Work with Application support of project activities by installing/upgrading M3 products and third parties on the test environments Key Requirements: 2-3 years' experience of ERP M3 13.x software technical support Bachelor's degree or higher education in Computer Science or related areas Experience with REST, SQL, IIS Knowledge of the following Infor M3 areas - Sales, Manufacturing, Finance, System administration, Supply Chain management, Operations Experience with OpenText StreamServe Design Center, Control Center Familiar with Cloud Computing and Distributed Systems Familiar with Agile and Scrum/Kanban methodologies and practices Knowledge in software development processes, models, life cycles, and methodologies. Skilled in Microsoft Azure cloud services design, deployment, management, security, and audit Familiar with Active Directory and/or Azure Active Directory Working experience of Microsoft Operating systems, Win10, Server 2012/16/19 Experience supporting a 24 x 7 critical ERP environment. Preferred: Experience in Infor OS, ION Desk and ION Grid Administration, ION Workflow and other IOS integrated products Experienced in any of the extension applications such as Graphical Lot Tracker, Demand Planner, Inventory Planning Workbench, Scheduling WorkBench, Warehouse Mobility
Cyber Security Manager c£65,000 36 days annual leave, 6% Contributory Pension, Access to Blue Light Discount Card and employee benefits platform. UK Wide (Remote) Permanent Are you passionate about Cyber Security and eager to share your expertise with a Global Household Name? Could you guide and empower a Cyber Security team towards success? We are delighted to be Recruiting a Cyber Security Manager for a Global Household name who provide essential services. The Cyber Security Manager whose mission will be to safeguard data of staff, volunteers, donors, and beneficiaries. The business operates worldwide and due to the nature of their work security is absolutely key! Key Responsibilities Develop and execute a cost-effective cyber security strategy aligned with objectives and risk tolerance, including alignment with the Digital, Data, and Technology (DDaT) directorate strategy. Proactively lead policy and process changes to align with business outcomes, legal requirements, and technical architecture. Manage and grow a team of direct reports ensuring competency and continually development of skills. Foster a collaborative and diverse security engineering culture, assisting teams in selecting and adopting security controls, and supporting Privacy by Design/Secure by Design principles. Act as the primary point of contact for senior stakeholders, building strong relationships as the trusted cyber security expert. The successful candidate should be able to demonstrate the following: Proficient in Sentinel KQL, automation, and Microsoft's technical security tools (Azure, Entra ID, M365 E3 - E5 Security, Microsoft Defender, Sentinel, Data Loss Prevention). Current expertise in cyber security risk management, covering attack types, detection/prevention methods (Mitre ATT&CK, OWASP, CISecurity Critical Security Controls). Robust understanding of IT security standards and frameworks (PCI DSS, NHS DSP Toolkit, ISO 27001, Cyber Security Essentials). Experience in organization-wide cyber risk assessments and compliance gap assessments against standards (PCI DSS, NHS DSP Toolkit, ISO 27001, Cyber Security Essentials), managing improvement plans If you have the required skills apply to the role to arrange a chat!
27/03/2024
Full time
Cyber Security Manager c£65,000 36 days annual leave, 6% Contributory Pension, Access to Blue Light Discount Card and employee benefits platform. UK Wide (Remote) Permanent Are you passionate about Cyber Security and eager to share your expertise with a Global Household Name? Could you guide and empower a Cyber Security team towards success? We are delighted to be Recruiting a Cyber Security Manager for a Global Household name who provide essential services. The Cyber Security Manager whose mission will be to safeguard data of staff, volunteers, donors, and beneficiaries. The business operates worldwide and due to the nature of their work security is absolutely key! Key Responsibilities Develop and execute a cost-effective cyber security strategy aligned with objectives and risk tolerance, including alignment with the Digital, Data, and Technology (DDaT) directorate strategy. Proactively lead policy and process changes to align with business outcomes, legal requirements, and technical architecture. Manage and grow a team of direct reports ensuring competency and continually development of skills. Foster a collaborative and diverse security engineering culture, assisting teams in selecting and adopting security controls, and supporting Privacy by Design/Secure by Design principles. Act as the primary point of contact for senior stakeholders, building strong relationships as the trusted cyber security expert. The successful candidate should be able to demonstrate the following: Proficient in Sentinel KQL, automation, and Microsoft's technical security tools (Azure, Entra ID, M365 E3 - E5 Security, Microsoft Defender, Sentinel, Data Loss Prevention). Current expertise in cyber security risk management, covering attack types, detection/prevention methods (Mitre ATT&CK, OWASP, CISecurity Critical Security Controls). Robust understanding of IT security standards and frameworks (PCI DSS, NHS DSP Toolkit, ISO 27001, Cyber Security Essentials). Experience in organization-wide cyber risk assessments and compliance gap assessments against standards (PCI DSS, NHS DSP Toolkit, ISO 27001, Cyber Security Essentials), managing improvement plans If you have the required skills apply to the role to arrange a chat!
QHSE Manager Role: QHSE Manager Type: Permanent (or Temp-to-Permanent) Location: Newbury Salary: £45,000 - £55,000 per annum (+ benefits & certification opportunities) Start: April 2024 IR35 Status (if temp): Outside IR35 QHSE Manager CPS Group UK are delighted to be working with a leading organisation to appoint a Full time QHSE Manager. This organisation has grown rapidly and as such, is now seeking a QHSE Manager to support all aspects of in-house and client-site Quality, Environment, Health & Safety requirements (including ISO Management). The organisation is open to a Full time resource, or a resource on-boarding in a temporary (daily rate) contract, with a view to moving into a Full time role. Role Requirements * Act as the representative for Quality, Environment and Health & Safety in relation to the management systems, ISO9001, ISO14001, ISO45001 and appropriate facets of ISO27001:2022- maintaining and controlling those systems and where required, other such business systems. * Assist in raising non-conformance reports and providing support to devise corrective and preventative actions. * Facilitate and manage documentation revision and generation in compliance with good documentation practices. * Mentoring the workforce in a structured manner to encourage a positive and proactive attitude to QHSE. * Support QHSE attributes at a client project 'site' level with Projects Managers and company's sub-contractors. * Act as primary lead representing the business as QHSE lead at project site works locations. * Engaging with clients and their staff on a face-to-face basis. * Providing support and assistance with matters of Health & Safety including compliance with CDM 2015 regulations. * Provide professional and pragmatic advice on Health and Safety issues. * Communication & influencing skills at all levels within the organisation & externally. * Investigate Health and Safety accidents and incidents to ascertain root cause and develop mitigation action plans to eliminate the root cause/causes. * Provide regular reports to clients and management board on Health & Safety matters relating to projects. * To be a proactive, engaging and competent team members * Assist with responses to PQQ, Bid, and tender relevant questions where/if required * Assist/undertake risk review education meetings/training sessions Required Skills & Experience * Experience of implementing, maintaining, or improving standards (eg ISO9001, ISO14001 or ISO45001, ISO 27001:2013/2022), possessing associated knowledge of each standard * ISO/other auditing experience * 3-5+ years' experience in QHSE-related roles, with a demonstrable track record of delivery and service improvement * Knowledge of data and/or communications industry (desirable) * Meticulous written and verbal communication skills. * Proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Proficient in use of Microsoft Teams/Similar Other: Microsoft Project and Notes Other * Ability to use online portal platforms ie My Compliance * Relevant QHSE qualification with ideally either: o NEBOSH Certificate and/or QHSE auditing qualification. o Tech IOSH, Cert IOSH/CMIOSH For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
27/03/2024
QHSE Manager Role: QHSE Manager Type: Permanent (or Temp-to-Permanent) Location: Newbury Salary: £45,000 - £55,000 per annum (+ benefits & certification opportunities) Start: April 2024 IR35 Status (if temp): Outside IR35 QHSE Manager CPS Group UK are delighted to be working with a leading organisation to appoint a Full time QHSE Manager. This organisation has grown rapidly and as such, is now seeking a QHSE Manager to support all aspects of in-house and client-site Quality, Environment, Health & Safety requirements (including ISO Management). The organisation is open to a Full time resource, or a resource on-boarding in a temporary (daily rate) contract, with a view to moving into a Full time role. Role Requirements * Act as the representative for Quality, Environment and Health & Safety in relation to the management systems, ISO9001, ISO14001, ISO45001 and appropriate facets of ISO27001:2022- maintaining and controlling those systems and where required, other such business systems. * Assist in raising non-conformance reports and providing support to devise corrective and preventative actions. * Facilitate and manage documentation revision and generation in compliance with good documentation practices. * Mentoring the workforce in a structured manner to encourage a positive and proactive attitude to QHSE. * Support QHSE attributes at a client project 'site' level with Projects Managers and company's sub-contractors. * Act as primary lead representing the business as QHSE lead at project site works locations. * Engaging with clients and their staff on a face-to-face basis. * Providing support and assistance with matters of Health & Safety including compliance with CDM 2015 regulations. * Provide professional and pragmatic advice on Health and Safety issues. * Communication & influencing skills at all levels within the organisation & externally. * Investigate Health and Safety accidents and incidents to ascertain root cause and develop mitigation action plans to eliminate the root cause/causes. * Provide regular reports to clients and management board on Health & Safety matters relating to projects. * To be a proactive, engaging and competent team members * Assist with responses to PQQ, Bid, and tender relevant questions where/if required * Assist/undertake risk review education meetings/training sessions Required Skills & Experience * Experience of implementing, maintaining, or improving standards (eg ISO9001, ISO14001 or ISO45001, ISO 27001:2013/2022), possessing associated knowledge of each standard * ISO/other auditing experience * 3-5+ years' experience in QHSE-related roles, with a demonstrable track record of delivery and service improvement * Knowledge of data and/or communications industry (desirable) * Meticulous written and verbal communication skills. * Proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Proficient in use of Microsoft Teams/Similar Other: Microsoft Project and Notes Other * Ability to use online portal platforms ie My Compliance * Relevant QHSE qualification with ideally either: o NEBOSH Certificate and/or QHSE auditing qualification. o Tech IOSH, Cert IOSH/CMIOSH For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Full Stack Software Engineer London, Remote/Hybrid Up to £90,000 Would you be interested in joining a scale-up technology consultancy as a Senior Software Engineer? This organisation work with some of the biggest brands in finance, retail and logistics. This an extremely exciting opportunity to embark on a journey as one of early first Senior hires and have significant impact in the development of market leading web and mobile applications. What does the role entail? Take ownership of the product architecture and work closely with product managers, designers, and engineers to set the technical direction and create software optimized for business metrics. Product highly reliable ad performant code with appropriate monitoring and alerting. Conduct design and code reviews to ensure reliability, maintainability, and alignment with industry standards and best practices. Design, develop, and maintain software solutions that drive our client's products and services forward. Experience required? Full stack with a focus on AWS, Node.js, and Typescript Strong proficiency building intuitive web applications in Typescript. Experience in understanding and architecting complex code bases. Understanding of containerization and orchestration (Docker or Kubernetes). Familiarity with DevOps and deployment processes. Proficient in effectively engage stakeholders at all levels What's in it for me? Up to £90,000 base salary Discretionary Bonus Access to Equity after 2 years in service Private health care Apply now, or contact (see below) for more information
27/03/2024
Full time
Full Stack Software Engineer London, Remote/Hybrid Up to £90,000 Would you be interested in joining a scale-up technology consultancy as a Senior Software Engineer? This organisation work with some of the biggest brands in finance, retail and logistics. This an extremely exciting opportunity to embark on a journey as one of early first Senior hires and have significant impact in the development of market leading web and mobile applications. What does the role entail? Take ownership of the product architecture and work closely with product managers, designers, and engineers to set the technical direction and create software optimized for business metrics. Product highly reliable ad performant code with appropriate monitoring and alerting. Conduct design and code reviews to ensure reliability, maintainability, and alignment with industry standards and best practices. Design, develop, and maintain software solutions that drive our client's products and services forward. Experience required? Full stack with a focus on AWS, Node.js, and Typescript Strong proficiency building intuitive web applications in Typescript. Experience in understanding and architecting complex code bases. Understanding of containerization and orchestration (Docker or Kubernetes). Familiarity with DevOps and deployment processes. Proficient in effectively engage stakeholders at all levels What's in it for me? Up to £90,000 base salary Discretionary Bonus Access to Equity after 2 years in service Private health care Apply now, or contact (see below) for more information
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
27/03/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
27/03/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
1st Line Service Desk Analyst - Permanent (Full-Time, Monday to Friday) position, based in Burton-Upon-Trent (Onsite) - £24k annual salary Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLAs). You'll provide professional customer support, both remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT solutions like Active Directory, Office 365, D365, and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating systems. Experience with end-user device support (desktops, laptops, printers, mobile devices). This concise job description covers the main responsibilities, qualifications, and skills required for the 1st Line Service Desk Analyst position. You can further customize it as needed for your specific job posting.
27/03/2024
Full time
1st Line Service Desk Analyst - Permanent (Full-Time, Monday to Friday) position, based in Burton-Upon-Trent (Onsite) - £24k annual salary Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLAs). You'll provide professional customer support, both remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT solutions like Active Directory, Office 365, D365, and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating systems. Experience with end-user device support (desktops, laptops, printers, mobile devices). This concise job description covers the main responsibilities, qualifications, and skills required for the 1st Line Service Desk Analyst position. You can further customize it as needed for your specific job posting.
Global Technology Solutions Ltd
Corsham, Wiltshire
We have an exciting opportunity for an Incident Manager to join our client on a permanent basis in Corsham. This role is a site based 5 days per week position due to the work being on a secure site. Candidates will need to already hold SC Clearance or have the ability to be put through it, and therefore we are only able to accept British Passport holders for this position. Duel passport holders can unfortunately not be considered. Main Duties * Monitor the progression of incidents, proactively intervening when appropriate to ensure that incidents are progressed through to closure in a timely manner * Quickly assess the severity of an outage in regard to impact and technical complexity * Personally manage and own the progression of P1/major incidents through to remediation stage * Notify, escalate and communicate to our business the existence and status of outages as necessary * Help co-ordinate the investigations and drive incidents to resolution/remediation * Be an advocate of the customer and drive ticket progression to the highest levels of quality * Perform incident trend analysis to identify potential problems * You will work with multiple support teams to ensure SLA compliance for all incidents * Perform both reactive and proactive Problem Management, driving permanent resolution to ensure that tickets are reduced and problems across the estate decrease, driving stability and experience * Perform governance around both the Incident and Problem Management processes Essentials Skills/Experience * Able to demonstrate a proven track record in the effective delivery of Incident Management * Experience with application or infrastructure services * Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences * Strong collaboration skills with an interest to develop a strong network * Ability and aptitude to pick up new technologies or procedures * Good organisational skills and excel at multitasking with the ability to "pick up the pace" during major outages * ITIL Foundation qualified * Experience of leading a Tier 1 service desk for a complex product(s). * Experience of developing knowledge-based article for complex products. * Experience of work with a range of stakeholders and developing ways to enhance end user experiences of a service. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
27/03/2024
Full time
We have an exciting opportunity for an Incident Manager to join our client on a permanent basis in Corsham. This role is a site based 5 days per week position due to the work being on a secure site. Candidates will need to already hold SC Clearance or have the ability to be put through it, and therefore we are only able to accept British Passport holders for this position. Duel passport holders can unfortunately not be considered. Main Duties * Monitor the progression of incidents, proactively intervening when appropriate to ensure that incidents are progressed through to closure in a timely manner * Quickly assess the severity of an outage in regard to impact and technical complexity * Personally manage and own the progression of P1/major incidents through to remediation stage * Notify, escalate and communicate to our business the existence and status of outages as necessary * Help co-ordinate the investigations and drive incidents to resolution/remediation * Be an advocate of the customer and drive ticket progression to the highest levels of quality * Perform incident trend analysis to identify potential problems * You will work with multiple support teams to ensure SLA compliance for all incidents * Perform both reactive and proactive Problem Management, driving permanent resolution to ensure that tickets are reduced and problems across the estate decrease, driving stability and experience * Perform governance around both the Incident and Problem Management processes Essentials Skills/Experience * Able to demonstrate a proven track record in the effective delivery of Incident Management * Experience with application or infrastructure services * Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences * Strong collaboration skills with an interest to develop a strong network * Ability and aptitude to pick up new technologies or procedures * Good organisational skills and excel at multitasking with the ability to "pick up the pace" during major outages * ITIL Foundation qualified * Experience of leading a Tier 1 service desk for a complex product(s). * Experience of developing knowledge-based article for complex products. * Experience of work with a range of stakeholders and developing ways to enhance end user experiences of a service. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job title: Senior Commercial Finance Manager (Energy Transition) Type: Contract: 12-18 month Location: Near Reading Station (Hybrid working) Competitive salary/daily rate MBNL is jointly owned by EE and Three, two of the UK's leading and most innovative mobile operators. Established in 2007 as the industry's first network-sharing joint venture, MBNL's mission is to provide best-in-class mobile infrastructure services to EE and Three for serving their tens of millions of customers in the UK. Working at MBNL means being part of a team where you feel connected, valued, and supported. The Role works alongside senior stakeholders in MBNL, BT and H3G across Finance, Commercial, Property & Legal teams. Being the finance Lead for an area that is being revolutionised through deployment activity. The Finance Lead will manage external partners through the fast paced and changing business environment on behalf of shareholders with competing priorities. The Finance Lead will be responsible to hold suppliers, internal stakeholders and shareholders to account as well as still prioritising, manage workloads and undertake ad hoc tasks with tight deadlines, What you will do: Act as Finance Lead, Business Partner, and accountable owner for following Main Areas on behalf of Head of Commercial Finance and Finance Director Finance Lead on RFPs/Procurement activities for Energy Management Contracts Transition of outsourced Finance and accounting processes successfully from current Energy Provider(s) to the new Supplier(s) in line with underlying commercial arrangements and internal processes Influence and negotiate with internal and external stakeholders including outsourced partners and shareholders to get the best outcome Keep all stakeholders abreast of the impacts on the budgets and forecasts through robust financial modelling and business cases Identify and articulate the impacts on existing processes and put solutions in place Leading on Budget conversations to ensure appropriate funding is in place Robustly challenging business activities to ensure best value for money Enforcing appropriate governance, controls and financial management of all processes Support the Site Running Financial and Operational teams to ensure costs are correctly apportioned to each Shareholder in line with their Power Purchasing Strategies Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies Forecast future shareholder specific consumption requirements and provide impact assessments. Quantify risks to MBNL budget and Shareholder Power Purchasing Strategies from changes in energy profiles and price movement and provide recommendations. The ideal candidate: Professional qualification: CIMA/ACA/ACCA Demonstrable Financial Management, Planning & Analysis experience Excellent understanding of the energy market including energy management and power strategies. Proven record of Commercial and Procurement activities High degree of Commercial Acumen Process Improvements Financial/Datamodelling & Business Cases A proven track record of bringing the outside in to your organisation and using this to drive improvements. To apply for this position, please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
27/03/2024
Project-based
Job title: Senior Commercial Finance Manager (Energy Transition) Type: Contract: 12-18 month Location: Near Reading Station (Hybrid working) Competitive salary/daily rate MBNL is jointly owned by EE and Three, two of the UK's leading and most innovative mobile operators. Established in 2007 as the industry's first network-sharing joint venture, MBNL's mission is to provide best-in-class mobile infrastructure services to EE and Three for serving their tens of millions of customers in the UK. Working at MBNL means being part of a team where you feel connected, valued, and supported. The Role works alongside senior stakeholders in MBNL, BT and H3G across Finance, Commercial, Property & Legal teams. Being the finance Lead for an area that is being revolutionised through deployment activity. The Finance Lead will manage external partners through the fast paced and changing business environment on behalf of shareholders with competing priorities. The Finance Lead will be responsible to hold suppliers, internal stakeholders and shareholders to account as well as still prioritising, manage workloads and undertake ad hoc tasks with tight deadlines, What you will do: Act as Finance Lead, Business Partner, and accountable owner for following Main Areas on behalf of Head of Commercial Finance and Finance Director Finance Lead on RFPs/Procurement activities for Energy Management Contracts Transition of outsourced Finance and accounting processes successfully from current Energy Provider(s) to the new Supplier(s) in line with underlying commercial arrangements and internal processes Influence and negotiate with internal and external stakeholders including outsourced partners and shareholders to get the best outcome Keep all stakeholders abreast of the impacts on the budgets and forecasts through robust financial modelling and business cases Identify and articulate the impacts on existing processes and put solutions in place Leading on Budget conversations to ensure appropriate funding is in place Robustly challenging business activities to ensure best value for money Enforcing appropriate governance, controls and financial management of all processes Support the Site Running Financial and Operational teams to ensure costs are correctly apportioned to each Shareholder in line with their Power Purchasing Strategies Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies Forecast future shareholder specific consumption requirements and provide impact assessments. Quantify risks to MBNL budget and Shareholder Power Purchasing Strategies from changes in energy profiles and price movement and provide recommendations. The ideal candidate: Professional qualification: CIMA/ACA/ACCA Demonstrable Financial Management, Planning & Analysis experience Excellent understanding of the energy market including energy management and power strategies. Proven record of Commercial and Procurement activities High degree of Commercial Acumen Process Improvements Financial/Datamodelling & Business Cases A proven track record of bringing the outside in to your organisation and using this to drive improvements. To apply for this position, please send your CV to (see below) Project People is acting as an Employment Business in relation to this vacancy.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Senior Configuration Specialist for one of their public sector Clients based in Aldermaston. IR35: This role is inside of IR35 Candidate must have Active DV clearance Minimum Requirement: Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing client CM strategy across AWE. Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Maintain a full understanding of LC22, its component parts and associated LCs. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
27/03/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Senior Configuration Specialist for one of their public sector Clients based in Aldermaston. IR35: This role is inside of IR35 Candidate must have Active DV clearance Minimum Requirement: Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing client CM strategy across AWE. Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Maintain a full understanding of LC22, its component parts and associated LCs. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
I am working with a leading provider of security solutions in the digital/media industry. My client is looking for a Technical Account Manager to join their growing team on a permanent basis. This role will be based out of their Bridgend office, and you will be required on site 3 days a week. This is a fantastic opportunity to join a team that has growth plans to enter new industries and this role offers excellent long-term progression paths alongside a salary of up to £65,000 DOE. The chosen candidate will play a pivotal role in fostering strong client relationships and driving growth. As a key member of the central team, you'll collaborate closely with clients to enhance their digital systems, working together with their internal development teams to execute projects and expand their portfolio. The perfect candidate will have: 3+ years of experience in Technical Consulting and Professional Services, with a track record of growing client revenue streams. Strong leadership skills with experience in managing teams and project workflows. Resourceful problem-solving ability and adeptness in coordinating solutions with cross-functional teams. Adaptability, flexibility, and a passion for delivering top-notch technology solutions. Exceptional communication skills with the ability to craft and deliver impactful presentations. Active interest in emerging technologies, staying abreast of trends and opportunities. It would also be beneficial if you had a understanding of Cloud Architecture, Databases, Back and Front End Programming Languages, and tools like Jira. If you think that this could be the next step for you, or would simply like to find out more about the role, get in touch!
27/03/2024
Full time
I am working with a leading provider of security solutions in the digital/media industry. My client is looking for a Technical Account Manager to join their growing team on a permanent basis. This role will be based out of their Bridgend office, and you will be required on site 3 days a week. This is a fantastic opportunity to join a team that has growth plans to enter new industries and this role offers excellent long-term progression paths alongside a salary of up to £65,000 DOE. The chosen candidate will play a pivotal role in fostering strong client relationships and driving growth. As a key member of the central team, you'll collaborate closely with clients to enhance their digital systems, working together with their internal development teams to execute projects and expand their portfolio. The perfect candidate will have: 3+ years of experience in Technical Consulting and Professional Services, with a track record of growing client revenue streams. Strong leadership skills with experience in managing teams and project workflows. Resourceful problem-solving ability and adeptness in coordinating solutions with cross-functional teams. Adaptability, flexibility, and a passion for delivering top-notch technology solutions. Exceptional communication skills with the ability to craft and deliver impactful presentations. Active interest in emerging technologies, staying abreast of trends and opportunities. It would also be beneficial if you had a understanding of Cloud Architecture, Databases, Back and Front End Programming Languages, and tools like Jira. If you think that this could be the next step for you, or would simply like to find out more about the role, get in touch!
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
27/03/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
27/03/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
27/03/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Key accountabilities: Implementing Configuration Management (CM) strategy across the organisation. Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Where applicable, maintain a CM oversight of Projects that are to be delivered. Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered. Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders. Key requirements: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications (desirable) If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
27/03/2024
Project-based
Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Key accountabilities: Implementing Configuration Management (CM) strategy across the organisation. Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Where applicable, maintain a CM oversight of Projects that are to be delivered. Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered. Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders. Key requirements: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications (desirable) If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.