NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
18/04/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Senior MEAN Full Stack Developer - London/Hybrid £90,000 - £100,000 plus excellent benefits/bonus/Stock Options - Office is based in Surbiton near Kingston, Surrey (Greater London)/Hybrid working - 6 days per month in the office A global investment and wealth management technology company seek skilled and experienced Senior MEAN Full Stack Developer - experienced in all phases of the development life cycle and able to work on multiple high-profile projects simultaneously with a passion to design and develop applications, coordinate with the rest of the team to deliver high quality software products and develop both new applications and improve our existing ones in performance, capability, and reliability. Overview for the Senior MEAN Full Stack Developer role: From client to server to database, MEAN is full-stack JavaScript. Full Stack Developer experience in developing applications in MEAN stack (MongoDB, Express, Angular, Node.js; or their equivalents) - so potentially React or MERN developer. The product is a suite of next generation applications that provides a Front to Back Office platform to support the global operations for Institutional and Wealth Managers. Built using a MEAN architecture - its components are being developed across the organisations development centres globally, following consistent patterns and approaches based on micro-services architecture. Within the London managed teams, you will be responsible for various functional domains including Investment Compliance, Performance and Attribution, data Reconciliation, data import and export, Portal services, and Client Reporting. The skills required for the Senior MEAN Full Stack Developer position are: Demonstrable knowledge of a typical technology stack integrating frameworks to deliver services from front to back, such as the MEAN architectural pattern. Hands on experience with modern Front End frameworks, such as Angular or React. Experience in designing and developing user interfaces using best practices, following defined standards and guidelines. Experience in developing applications in MEAN stack (MongoDB, Express, Angular, Node.js; or their equivalents). Experience in Service-Oriented Architecture using RESTful APIs. Good understanding of non-relational (eg MongoDB, etc.) data stores. Use of build management tools (such as NPM/yarn) and CI tools (such as Jenkins). Experience of Agile methodologies (such as SCRUM, SCRUMban, and Kanban). Experience in using Source Control Management tools such as Mercurial, Git, TFS, etc As the Senior MEAN Full Stack Developer, you must be capable of: Object-Oriented Programming techniques using Typescript/JavaScript/Java or other languages. Experience in deploying applications into containers (Docker, Kubernetes). Experience with Real Time data streaming systems (such as Apache Kafka/Pulsar). Experience in Test Driven Development. Experience in application development tools which automate or assist part of the development. process. Examples: continuous integration tools (eg Jenkins), code analysis tools (eg Sonar Qube), IDEs (eg VSCode, Eclipse, IntelliJ), build tools (eg Maven, Ant), etc An understanding of relational databases (Oracle/Sybase/SQL Server), and ability to develop efficient SQL. Experience of working within a UNIX environment (such as Linux, Solaris, etc ). Experience of working with generally available OSS libraries, and an understanding of the related implications of doing so. The team: As the Senior MEAN Full Stack Developer, you will be joining a development team that enjoys technical challenges in an environment that encourages innovation and creativity to solve defined problems. The successful candidate will be a good communicator, able to articulate clearly and accurately project status updates whilst mindful of the receiving audience. They will be able to integrate well into a multi-cultural environment as part of a distributed team covering Surbiton (London), Boston (US), Mississauga (Canada) and Bangkok (Thailand). Senior MEAN Full Stack Developer - London/Hybrid £90,000 - £100,000 plus excellent benefits/bonus/Stock Options - Office is based in Surbiton near Kingston, Surrey (Greater London)/Hybrid working - 6 days per month in the office
16/04/2024
Full time
Senior MEAN Full Stack Developer - London/Hybrid £90,000 - £100,000 plus excellent benefits/bonus/Stock Options - Office is based in Surbiton near Kingston, Surrey (Greater London)/Hybrid working - 6 days per month in the office A global investment and wealth management technology company seek skilled and experienced Senior MEAN Full Stack Developer - experienced in all phases of the development life cycle and able to work on multiple high-profile projects simultaneously with a passion to design and develop applications, coordinate with the rest of the team to deliver high quality software products and develop both new applications and improve our existing ones in performance, capability, and reliability. Overview for the Senior MEAN Full Stack Developer role: From client to server to database, MEAN is full-stack JavaScript. Full Stack Developer experience in developing applications in MEAN stack (MongoDB, Express, Angular, Node.js; or their equivalents) - so potentially React or MERN developer. The product is a suite of next generation applications that provides a Front to Back Office platform to support the global operations for Institutional and Wealth Managers. Built using a MEAN architecture - its components are being developed across the organisations development centres globally, following consistent patterns and approaches based on micro-services architecture. Within the London managed teams, you will be responsible for various functional domains including Investment Compliance, Performance and Attribution, data Reconciliation, data import and export, Portal services, and Client Reporting. The skills required for the Senior MEAN Full Stack Developer position are: Demonstrable knowledge of a typical technology stack integrating frameworks to deliver services from front to back, such as the MEAN architectural pattern. Hands on experience with modern Front End frameworks, such as Angular or React. Experience in designing and developing user interfaces using best practices, following defined standards and guidelines. Experience in developing applications in MEAN stack (MongoDB, Express, Angular, Node.js; or their equivalents). Experience in Service-Oriented Architecture using RESTful APIs. Good understanding of non-relational (eg MongoDB, etc.) data stores. Use of build management tools (such as NPM/yarn) and CI tools (such as Jenkins). Experience of Agile methodologies (such as SCRUM, SCRUMban, and Kanban). Experience in using Source Control Management tools such as Mercurial, Git, TFS, etc As the Senior MEAN Full Stack Developer, you must be capable of: Object-Oriented Programming techniques using Typescript/JavaScript/Java or other languages. Experience in deploying applications into containers (Docker, Kubernetes). Experience with Real Time data streaming systems (such as Apache Kafka/Pulsar). Experience in Test Driven Development. Experience in application development tools which automate or assist part of the development. process. Examples: continuous integration tools (eg Jenkins), code analysis tools (eg Sonar Qube), IDEs (eg VSCode, Eclipse, IntelliJ), build tools (eg Maven, Ant), etc An understanding of relational databases (Oracle/Sybase/SQL Server), and ability to develop efficient SQL. Experience of working within a UNIX environment (such as Linux, Solaris, etc ). Experience of working with generally available OSS libraries, and an understanding of the related implications of doing so. The team: As the Senior MEAN Full Stack Developer, you will be joining a development team that enjoys technical challenges in an environment that encourages innovation and creativity to solve defined problems. The successful candidate will be a good communicator, able to articulate clearly and accurately project status updates whilst mindful of the receiving audience. They will be able to integrate well into a multi-cultural environment as part of a distributed team covering Surbiton (London), Boston (US), Mississauga (Canada) and Bangkok (Thailand). Senior MEAN Full Stack Developer - London/Hybrid £90,000 - £100,000 plus excellent benefits/bonus/Stock Options - Office is based in Surbiton near Kingston, Surrey (Greater London)/Hybrid working - 6 days per month in the office
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Availability & Capacity Manager - Location: Barrow, Furness - 2-3 days a week working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks The scope of the Availability Management Function Lead role in Service Management is to ensure management of the Capgemini account function are achieved. Your role - Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Your Profile - Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Availability & Capacity Manager - Location: Barrow, Furness - 2-3 days a week working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks The scope of the Availability Management Function Lead role in Service Management is to ensure management of the Capgemini account function are achieved. Your role - Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Your Profile - Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Availability & Capacity Manager - SC Cleared Whitehall Resources are currently looking for a Availability & Capacity Manager based in Cumbria for a 6 month contract. *MUST HOLD CURRENT/ACTIVE SC CLEARANCE.* *INSIDE IR35.* Job Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Main Responsibilities: Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Key Skills: Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
12/04/2024
Project-based
Availability & Capacity Manager - SC Cleared Whitehall Resources are currently looking for a Availability & Capacity Manager based in Cumbria for a 6 month contract. *MUST HOLD CURRENT/ACTIVE SC CLEARANCE.* *INSIDE IR35.* Job Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Main Responsibilities: Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Key Skills: Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.