Senior Network Engineer - 6 months - Uxbridge We're currently representing a leading IT Solutions Provider who are looking to recruit a Senior Network Engineer for an initial 6-month contract. Responsibilities: Regularly engage with clients and internal teams, including developers and analyst teams. Capable of collaborating with 3rd party vendors, OEMs, and product suppliers. Hands-on experience in infrastructure as code, constructing CI/CD pipelines, starting from scratch. Proficient in aiding DevOps teams with networking inquiries. Skills/Must have: Ability to navigate technical and architectural discussions for Data Centre hosting and migration. Proficiency in Network operations, Design, Solution, and Implementation support is desired. A robust background in networking, SaaS, and security is essential, with a deep understanding of IPSEC, GRE, HTTP/HTTPS, and DNS protocols. Mandated experience with Palo Alto and FortiGate Firewall, along with various Firewall backgrounds, and expertise in hybrid cloud integration. Essential experience with Proxy and SSL. Contract Details: Duration: 6 months Location: Uxbrdige Determination: Inside IR35 Day Rate: £350 Per Day - £400 Per Day Start Date: ASAP Senior Network Engineer - 6 months - Uxbridge
28/03/2024
Project-based
Senior Network Engineer - 6 months - Uxbridge We're currently representing a leading IT Solutions Provider who are looking to recruit a Senior Network Engineer for an initial 6-month contract. Responsibilities: Regularly engage with clients and internal teams, including developers and analyst teams. Capable of collaborating with 3rd party vendors, OEMs, and product suppliers. Hands-on experience in infrastructure as code, constructing CI/CD pipelines, starting from scratch. Proficient in aiding DevOps teams with networking inquiries. Skills/Must have: Ability to navigate technical and architectural discussions for Data Centre hosting and migration. Proficiency in Network operations, Design, Solution, and Implementation support is desired. A robust background in networking, SaaS, and security is essential, with a deep understanding of IPSEC, GRE, HTTP/HTTPS, and DNS protocols. Mandated experience with Palo Alto and FortiGate Firewall, along with various Firewall backgrounds, and expertise in hybrid cloud integration. Essential experience with Proxy and SSL. Contract Details: Duration: 6 months Location: Uxbrdige Determination: Inside IR35 Day Rate: £350 Per Day - £400 Per Day Start Date: ASAP Senior Network Engineer - 6 months - Uxbridge
Infor M3 Support Analyst required for a role with a client based in Dublin. -Hybrid Working Model (3 days onsite) My client is open to hiring a contractor or on a permanent contract basis. This is an excellent opportunity for a suitable candidate to support the move from Traditional to Modern technologies and broaden their skills by implementing and supporting markets leading technologies. Key Areas of Responsibility: Own incidents and carry out investigations to support the root cause analysis Work with M3 Application team to monitor the queue for defects Liaise with support management providing feedback and updates on issues and customer escalations Administer and maintain Infor M3 system and Life Cycle Manager Administer and maintain Infor OS and the ION Grid On-call rotation cover for production down incidents Provide operations and project support for the M3 on-premises and cloud environments for M3 issues reported by the production and project users Work with Application support to maintain on-premises and cloud environments by upgrading to the latest version of the M3 products Work with Application support of project activities by installing/upgrading M3 products and third parties on the test environments Key Requirements: 2-3 years' experience of ERP M3 13.x software technical support Bachelor's degree or higher education in Computer Science or related areas Experience with REST, SQL, IIS Knowledge of the following Infor M3 areas - Sales, Manufacturing, Finance, System administration, Supply Chain management, Operations Experience with OpenText StreamServe Design Center, Control Center Familiar with Cloud Computing and Distributed Systems Familiar with Agile and Scrum/Kanban methodologies and practices Knowledge in software development processes, models, life cycles, and methodologies. Skilled in Microsoft Azure cloud services design, deployment, management, security, and audit Familiar with Active Directory and/or Azure Active Directory Working experience of Microsoft Operating systems, Win10, Server 2012/16/19 Experience supporting a 24 x 7 critical ERP environment. Preferred: Experience in Infor OS, ION Desk and ION Grid Administration, ION Workflow and other IOS integrated products Experienced in any of the extension applications such as Graphical Lot Tracker, Demand Planner, Inventory Planning Workbench, Scheduling WorkBench, Warehouse Mobility
27/03/2024
Infor M3 Support Analyst required for a role with a client based in Dublin. -Hybrid Working Model (3 days onsite) My client is open to hiring a contractor or on a permanent contract basis. This is an excellent opportunity for a suitable candidate to support the move from Traditional to Modern technologies and broaden their skills by implementing and supporting markets leading technologies. Key Areas of Responsibility: Own incidents and carry out investigations to support the root cause analysis Work with M3 Application team to monitor the queue for defects Liaise with support management providing feedback and updates on issues and customer escalations Administer and maintain Infor M3 system and Life Cycle Manager Administer and maintain Infor OS and the ION Grid On-call rotation cover for production down incidents Provide operations and project support for the M3 on-premises and cloud environments for M3 issues reported by the production and project users Work with Application support to maintain on-premises and cloud environments by upgrading to the latest version of the M3 products Work with Application support of project activities by installing/upgrading M3 products and third parties on the test environments Key Requirements: 2-3 years' experience of ERP M3 13.x software technical support Bachelor's degree or higher education in Computer Science or related areas Experience with REST, SQL, IIS Knowledge of the following Infor M3 areas - Sales, Manufacturing, Finance, System administration, Supply Chain management, Operations Experience with OpenText StreamServe Design Center, Control Center Familiar with Cloud Computing and Distributed Systems Familiar with Agile and Scrum/Kanban methodologies and practices Knowledge in software development processes, models, life cycles, and methodologies. Skilled in Microsoft Azure cloud services design, deployment, management, security, and audit Familiar with Active Directory and/or Azure Active Directory Working experience of Microsoft Operating systems, Win10, Server 2012/16/19 Experience supporting a 24 x 7 critical ERP environment. Preferred: Experience in Infor OS, ION Desk and ION Grid Administration, ION Workflow and other IOS integrated products Experienced in any of the extension applications such as Graphical Lot Tracker, Demand Planner, Inventory Planning Workbench, Scheduling WorkBench, Warehouse Mobility
Broking Systems/Broking Operations Analyst London - Hybrid Our client a Specialist Insurer is looking for a Broking Systems/Broking Operations Analyst who will work in the technology, data and innovation team, responsible for developing requirements and prioritising project backlog. You will be involved with the product vision and roadmap to guarantee the product supports the business. Essential Skills London Market Broking experience - Essential Proven background in technical processing covering multiple product types Experience guiding and mentoring junior team members Knowledge of SQL - Nice to have This is a permanent opportunity, paying up to £80,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Broking Systems/Broking Operations Analyst
27/03/2024
Full time
Broking Systems/Broking Operations Analyst London - Hybrid Our client a Specialist Insurer is looking for a Broking Systems/Broking Operations Analyst who will work in the technology, data and innovation team, responsible for developing requirements and prioritising project backlog. You will be involved with the product vision and roadmap to guarantee the product supports the business. Essential Skills London Market Broking experience - Essential Proven background in technical processing covering multiple product types Experience guiding and mentoring junior team members Knowledge of SQL - Nice to have This is a permanent opportunity, paying up to £80,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Broking Systems/Broking Operations Analyst
API Operations Analyst Open Banking London (hybrid) Cititec Talent is partnered with a leading Fintech SaaS Solutions provider in the Finance Industry, specializing in Open Banking Compliance, Innovation, and Confirmation of Payee (CoP) processing. With a rich history in Open Banking, they're committed to innovation and delivering top-notch solutions to our expanding client base. They're seeking an Integration Analyst to ensure Open Banking compliance, provide product support, and manage production issues. This role involves investigating API failures, communicating with clients and third parties, supporting product integrations, and maintaining API documentation. Key Responsibilities: Specialize in Open Banking compliance and provide product support. Manage production issues, including detailed API failure investigation and tracking. Communicate effectively with clients and third parties regarding production issues. Support clients with product integrations and maintain API documentation. Contribute to product and market research efforts and provide insights for future development. Requirements: Experience in API management or operations, with a focus on resolving technical issues. Hands-on experience in developing, testing, or implementing API solutions. Background in fintech or SaaS environments. Knowledge of Open Banking principles and regulations. Preferably, experience in a startup environment, demonstrating adaptability. Understanding of API security protocols including OpenID, mTLS, and FAPI. Strong client-facing skills and proficiency in tools like Postman, JIRA, and Elastic.
27/03/2024
Full time
API Operations Analyst Open Banking London (hybrid) Cititec Talent is partnered with a leading Fintech SaaS Solutions provider in the Finance Industry, specializing in Open Banking Compliance, Innovation, and Confirmation of Payee (CoP) processing. With a rich history in Open Banking, they're committed to innovation and delivering top-notch solutions to our expanding client base. They're seeking an Integration Analyst to ensure Open Banking compliance, provide product support, and manage production issues. This role involves investigating API failures, communicating with clients and third parties, supporting product integrations, and maintaining API documentation. Key Responsibilities: Specialize in Open Banking compliance and provide product support. Manage production issues, including detailed API failure investigation and tracking. Communicate effectively with clients and third parties regarding production issues. Support clients with product integrations and maintain API documentation. Contribute to product and market research efforts and provide insights for future development. Requirements: Experience in API management or operations, with a focus on resolving technical issues. Hands-on experience in developing, testing, or implementing API solutions. Background in fintech or SaaS environments. Knowledge of Open Banking principles and regulations. Preferably, experience in a startup environment, demonstrating adaptability. Understanding of API security protocols including OpenID, mTLS, and FAPI. Strong client-facing skills and proficiency in tools like Postman, JIRA, and Elastic.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
25/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
CONTRACT CYBERARK Rate - C2C Open REMOTE DURATION: 6 MONTH MINIMUM Must have excellent communication skills, must have excellent documentation skills, PAM CyberArk Responsible for the implementation and management of CyberArk and other Privileged Management solutions. Has familiarity working with most CyberArk products, including but not limited to: Privileged Access Manager, Vendor Privileged Access Manager, Cloud Entitlements Manager, Endpoint Privilege Manager, Privileged Session Manager, Privileged Threat Analytics, and Privileged Cloud. Identifies and leads privileged access management improvements and projects to improve our overall security posture Manages the end-to-end CyberArk environment/application from maintenance to administration Manages all privileged credentials across a hybrid environment Works collaboratively across the business to define and create CyberArk policies, platforms, safes Responsible for utilizing KPIs and metrics to report out on CyberArk system health Actively protects the integrity and confidentiality of our information assets while enabling business functionality in all systems and environments by supporting applicable security solutions Supports departmental and corporate goals by meeting key performance indicators and defined metrics Supports and follows Change Management processes and procedures Serves as a technical escalation resource to less experienced team members Participates in and supports Compliance processes, providing leadership and support to Analysts. Recommends and implements new functionality to enhance compliance processes while ensuring compliance controls are followed and effective. Responsible for 24x7x365 on-call escalation rotational support Experience : 3+ years of hands-on experience with implementing and managing CyberArk environments 3+ years of experience or training in Identity systems security fundamentals design, implementation and troubleshooting across all computer/server platforms. Experience in designing and standing up a new CyberArk environment or migration to a new environment. Experience supporting a distributed hybrid cloud/on-premises environment Understanding and experience operating within the NIST Security Framework Strong written and verbal communication skills Education/Certifications: Bachelor's degree from an accredited college or university, or equivalent experience. One or more of the following CyberArk certifications are desired but not required: Defender, Sentry, or Guardian Certification in one or more of the following areas is desired but not required: Certified Information Security Professional (CISSP), Certified Cloud Security Professional (CCSP) WORK TO BE PERFORMED: Perform Privileged Access Management (PAM) Work utilizing CyberArk and Hashi Vault Support planning, designing, and executing of the PAM strategy Work on implementing Privileged Session Management solution through CyberArk Work across multiple teams and pillars to socialize and align PAM requirements to the organization Remediate and troubleshoot PAM related errors across the CyberArk and Hashi Platforms Provide operational support for PAM platforms Work on integrations with other applications and systems to provide CyberArk or Hashi support Assist in building CyberArk infrastructure Assist and help lead architecture development and creation of relevant documentation Assist with product documentation and processes for PAM team Deliverables: PAM Strategy draft Implementation of Privileged Session Management solution Process documentation and architectural documentation, as needed Provide subject matter expert level expertise and support on implementing and maintaining the CyberArk platforms. Provide Cloud Security Engineering Services Identify cloud-based security objectives for PAM program and provide SME level expertise Assist with integrating hybrid model with cloud and on-prem services Provide best practices recommendations for cloud connectivity and account management Produce detailed documentation around all aspects of cloud integration and functionality. Deliverables: Provide Cloud related documentation, guidance, and assistance. Operational Skills Assist in Tier 2/3 support of PAM platforms Provide training, documentation, and Standard Operating Procedures (SOP s) to Managed Security Services Provider (MSSP) vendor for continued development of operations support Deliverables: Provide operational support and documentation/guidance for all operational requirements
22/03/2024
Project-based
CONTRACT CYBERARK Rate - C2C Open REMOTE DURATION: 6 MONTH MINIMUM Must have excellent communication skills, must have excellent documentation skills, PAM CyberArk Responsible for the implementation and management of CyberArk and other Privileged Management solutions. Has familiarity working with most CyberArk products, including but not limited to: Privileged Access Manager, Vendor Privileged Access Manager, Cloud Entitlements Manager, Endpoint Privilege Manager, Privileged Session Manager, Privileged Threat Analytics, and Privileged Cloud. Identifies and leads privileged access management improvements and projects to improve our overall security posture Manages the end-to-end CyberArk environment/application from maintenance to administration Manages all privileged credentials across a hybrid environment Works collaboratively across the business to define and create CyberArk policies, platforms, safes Responsible for utilizing KPIs and metrics to report out on CyberArk system health Actively protects the integrity and confidentiality of our information assets while enabling business functionality in all systems and environments by supporting applicable security solutions Supports departmental and corporate goals by meeting key performance indicators and defined metrics Supports and follows Change Management processes and procedures Serves as a technical escalation resource to less experienced team members Participates in and supports Compliance processes, providing leadership and support to Analysts. Recommends and implements new functionality to enhance compliance processes while ensuring compliance controls are followed and effective. Responsible for 24x7x365 on-call escalation rotational support Experience : 3+ years of hands-on experience with implementing and managing CyberArk environments 3+ years of experience or training in Identity systems security fundamentals design, implementation and troubleshooting across all computer/server platforms. Experience in designing and standing up a new CyberArk environment or migration to a new environment. Experience supporting a distributed hybrid cloud/on-premises environment Understanding and experience operating within the NIST Security Framework Strong written and verbal communication skills Education/Certifications: Bachelor's degree from an accredited college or university, or equivalent experience. One or more of the following CyberArk certifications are desired but not required: Defender, Sentry, or Guardian Certification in one or more of the following areas is desired but not required: Certified Information Security Professional (CISSP), Certified Cloud Security Professional (CCSP) WORK TO BE PERFORMED: Perform Privileged Access Management (PAM) Work utilizing CyberArk and Hashi Vault Support planning, designing, and executing of the PAM strategy Work on implementing Privileged Session Management solution through CyberArk Work across multiple teams and pillars to socialize and align PAM requirements to the organization Remediate and troubleshoot PAM related errors across the CyberArk and Hashi Platforms Provide operational support for PAM platforms Work on integrations with other applications and systems to provide CyberArk or Hashi support Assist in building CyberArk infrastructure Assist and help lead architecture development and creation of relevant documentation Assist with product documentation and processes for PAM team Deliverables: PAM Strategy draft Implementation of Privileged Session Management solution Process documentation and architectural documentation, as needed Provide subject matter expert level expertise and support on implementing and maintaining the CyberArk platforms. Provide Cloud Security Engineering Services Identify cloud-based security objectives for PAM program and provide SME level expertise Assist with integrating hybrid model with cloud and on-prem services Provide best practices recommendations for cloud connectivity and account management Produce detailed documentation around all aspects of cloud integration and functionality. Deliverables: Provide Cloud related documentation, guidance, and assistance. Operational Skills Assist in Tier 2/3 support of PAM platforms Provide training, documentation, and Standard Operating Procedures (SOP s) to Managed Security Services Provider (MSSP) vendor for continued development of operations support Deliverables: Provide operational support and documentation/guidance for all operational requirements
L2 Support Service Management Team Trading Technology Czech Republic (Prague office) Cititec are partnered with an electronic trading firm, and they're looking for an L2 support specialist to join their team! As a key team member, you'll ensure seamless operations and drive global success. Responsibilities: Provide top-tier support within SLA framework, specializing in FIX Protocol. Serve as an escalation point for critical service problems, utilizing expertise in FIX API. Manage toolsets and Knowledge Base content for optimal support efficiency. Generate comprehensive Customer Service reports. Lead continual improvement initiatives within the support team, leveraging FIX Protocol proficiency. Experience: Minimum 4 years in FIX support roles, demonstrating deep expertise. Track record in continuous service improvement within electronic trading. Experience managing suppliers and support contracts, focusing on FIX API solutions. Strong leadership in managing technical/infrastructure support teams. Skills & Qualifications: Extensive experience in IT service delivery management, especially in FIX Protocol. Proficiency in managing and monitoring SLAs. Previous experience in Service Management/Support roles. Excellent stakeholder management and communication skills. ITIL V3 or v4 Foundation Certification. Desirable qualifications: Networking expertise. Familiarity with AWS or Azure cloud management. Shape the future of electronic trading with us! Apply now for innovation, excellence, and global impact.
22/03/2024
Full time
L2 Support Service Management Team Trading Technology Czech Republic (Prague office) Cititec are partnered with an electronic trading firm, and they're looking for an L2 support specialist to join their team! As a key team member, you'll ensure seamless operations and drive global success. Responsibilities: Provide top-tier support within SLA framework, specializing in FIX Protocol. Serve as an escalation point for critical service problems, utilizing expertise in FIX API. Manage toolsets and Knowledge Base content for optimal support efficiency. Generate comprehensive Customer Service reports. Lead continual improvement initiatives within the support team, leveraging FIX Protocol proficiency. Experience: Minimum 4 years in FIX support roles, demonstrating deep expertise. Track record in continuous service improvement within electronic trading. Experience managing suppliers and support contracts, focusing on FIX API solutions. Strong leadership in managing technical/infrastructure support teams. Skills & Qualifications: Extensive experience in IT service delivery management, especially in FIX Protocol. Proficiency in managing and monitoring SLAs. Previous experience in Service Management/Support roles. Excellent stakeholder management and communication skills. ITIL V3 or v4 Foundation Certification. Desirable qualifications: Networking expertise. Familiarity with AWS or Azure cloud management. Shape the future of electronic trading with us! Apply now for innovation, excellence, and global impact.