Request Technology - Craig Johnson
Chicago, Illinois
*This is an onsite role, no remote or hybrid for the duration of the contract* *We are unable to sponsor for this contract role in Chicago* Prestigious Financial Software Firm is currently seeking a User Experience UI/UX Designer. Candidate will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access. Qualifications: Candidates must enjoy challenges and demonstrate initiative to solve tough problems and produce results. Strong verbal and written communication skills are a must for working with other developers, analysts, and managers as a team. You must have a strong understanding of best practices and emerging trends in user experience design and user interface technology, and a passion for contributing in a group environment. The following specific skills are required for this role: Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred
28/03/2024
Project-based
*This is an onsite role, no remote or hybrid for the duration of the contract* *We are unable to sponsor for this contract role in Chicago* Prestigious Financial Software Firm is currently seeking a User Experience UI/UX Designer. Candidate will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access. Qualifications: Candidates must enjoy challenges and demonstrate initiative to solve tough problems and produce results. Strong verbal and written communication skills are a must for working with other developers, analysts, and managers as a team. You must have a strong understanding of best practices and emerging trends in user experience design and user interface technology, and a passion for contributing in a group environment. The following specific skills are required for this role: Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
28/03/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Warehouse Configuration Dept. Operative. Role Purpose The role holder will work within a logistics team such as warehouse, build and configuration, recycle etc. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently and will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required. Key Accountabilities Technical Capability. Carries out routine operating tasks. Escalates problems to supervisor or team manager to meet service agreed levels. Equipment Operations. May be conversant with basic hardware/software installations/configurations and peripheral operation. Able to operate all necessary machinery to required standards. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Reports problems and monitors the effectiveness of repairs to meet service levels. Scheduling & Monitoring. Checks for and performs scheduled work, carrying out ad-hoc work as required. Checks status of jobs in the system to ensure schedules are up to date and accurate. Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels. Data Handling. Maintains data security to conform to standards for security of information and data protection. Process. Demonstrates a clear understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards. Effectively communicates and documents any requested changes, errors or ambiguities to team manager using the tools available. Recommends improvements to processes when appropriate to resolve routine enquiries. Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided. Strives to exceed customer expectations. Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators All issues and problems are resolved or escalated appropriately. Maintenance is carried out according to maintenance schedules. Repairs to equipment are effective. Schedules up to date and accurate. Workloads Achieved. Conformance with security and data protection standards. Improvements/enhancements to service within own areas. Feedback from team members and other key stakeholders. Evidence of taking ownership of their personal development. Evidence of taking ownership for problems and their resolution. Project People is acting as an Employment Business in relation to this vacancy.
28/03/2024
Project-based
Warehouse Configuration Dept. Operative. Role Purpose The role holder will work within a logistics team such as warehouse, build and configuration, recycle etc. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently and will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required. Key Accountabilities Technical Capability. Carries out routine operating tasks. Escalates problems to supervisor or team manager to meet service agreed levels. Equipment Operations. May be conversant with basic hardware/software installations/configurations and peripheral operation. Able to operate all necessary machinery to required standards. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Reports problems and monitors the effectiveness of repairs to meet service levels. Scheduling & Monitoring. Checks for and performs scheduled work, carrying out ad-hoc work as required. Checks status of jobs in the system to ensure schedules are up to date and accurate. Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels. Data Handling. Maintains data security to conform to standards for security of information and data protection. Process. Demonstrates a clear understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards. Effectively communicates and documents any requested changes, errors or ambiguities to team manager using the tools available. Recommends improvements to processes when appropriate to resolve routine enquiries. Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided. Strives to exceed customer expectations. Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators All issues and problems are resolved or escalated appropriately. Maintenance is carried out according to maintenance schedules. Repairs to equipment are effective. Schedules up to date and accurate. Workloads Achieved. Conformance with security and data protection standards. Improvements/enhancements to service within own areas. Feedback from team members and other key stakeholders. Evidence of taking ownership of their personal development. Evidence of taking ownership for problems and their resolution. Project People is acting as an Employment Business in relation to this vacancy.
Role: Power Platform Solution Architect Salary: £85'000 DOE Location: Bristol HQ - Hybrid Model (2 days p/w) We are working with a Payments FinTech that are looking for a Power Platform Solution Architect to for lead the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. Experience Required: Experience as a Solutions Architect, leading development teams, and managing client relationships. At least 7 years of experience in software development At least 4 years of experience with Azure and its services (or alternative Cloud Platform) Excellent understanding of Power Platform (Dynamics 365 CE, Power Automate, PowerApps) Excellent understanding of C# and .NET/Core and ASP.NET At least 4 years of experience with Umbraco (or alternative CMS) Experience with HTML, CSS, JavaScript, and JavaScript Frameworks such as Angular, React or Vue.js Strong understanding of development and security best practice and associated standards Strong problem-solving and debugging skills Experience with Unit Testing frameworks Strong written and verbal communication skills, and attention to detail Ability to work well in a team environment Experience integrating with external systems Responsibilities: Planning Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Delivery Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solutions Write clean, efficient, secure, and well-documented code with unit tests Ensure that solutions are scalable, maintainable, and secure Identify and mitigate risks associated with the solutions Participate in code reviews to ensure that code is of a high quality and adheres to good practices and company guidelines
28/03/2024
Full time
Role: Power Platform Solution Architect Salary: £85'000 DOE Location: Bristol HQ - Hybrid Model (2 days p/w) We are working with a Payments FinTech that are looking for a Power Platform Solution Architect to for lead the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. Experience Required: Experience as a Solutions Architect, leading development teams, and managing client relationships. At least 7 years of experience in software development At least 4 years of experience with Azure and its services (or alternative Cloud Platform) Excellent understanding of Power Platform (Dynamics 365 CE, Power Automate, PowerApps) Excellent understanding of C# and .NET/Core and ASP.NET At least 4 years of experience with Umbraco (or alternative CMS) Experience with HTML, CSS, JavaScript, and JavaScript Frameworks such as Angular, React or Vue.js Strong understanding of development and security best practice and associated standards Strong problem-solving and debugging skills Experience with Unit Testing frameworks Strong written and verbal communication skills, and attention to detail Ability to work well in a team environment Experience integrating with external systems Responsibilities: Planning Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Delivery Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solutions Write clean, efficient, secure, and well-documented code with unit tests Ensure that solutions are scalable, maintainable, and secure Identify and mitigate risks associated with the solutions Participate in code reviews to ensure that code is of a high quality and adheres to good practices and company guidelines
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
28/03/2024
Project-based
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
ARM (Advanced Resource Managers)
Romsey, Hampshire
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
28/03/2024
Full time
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Technical Manager - Hybrid We are currently working with one of our Tier 1 clients who are a market leader in their industry sector. They are looking for an experienced Technical Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24/7/365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony systems and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP/IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for ensuring reactive and pro-active services requests, problems, changes and issues are dealt with within the set KPI's, providing all stakeholders with accurate and timely reports as required. The Technical Manager will ensure all staff within the remote engineering team are supported with adequate training and development to be able to perform their duties. This Technical Manager will also work with the business to drive best practice and efficiencies within the ARC, looking at how where technology can be used to drive efficiency in areas such as AI and automation. The Technical Manager will work with the Customer Services, Admin and Support Teams to ensure that non routine, large data imports and ingested into systems correctly and that reporting requirements are met. Primary Skills Management of the company telecom systems 8x8 and 3CX - maintaining high quality call routing plans and document Management of the company alarm handling systems - maintaining alarm signalling documentation Produce and maintain high quality Stand Operating Procedure (SOP) documentation. Support in post incident investigations, identifying route cause and corrective actions identifying possible equipment misconfiguration, maintenance, training issues or general failure. Understand Alarm Receiving Centre Standards including BS5979 Cat II, BS8484, BS8418, BS EN 50518, support accreditation compliance. Understand Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data - Stored Procedures, Reporting Monitor/Manage/support Training of the remote Monitoring Engineer Support function to deliver excellent service. Ensure ARC compliance with all Monitoring Standards, Supporting with Audits Liaising with all accreditation bodies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/03/2024
Full time
Technical Manager - Hybrid We are currently working with one of our Tier 1 clients who are a market leader in their industry sector. They are looking for an experienced Technical Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24/7/365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony systems and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP/IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for ensuring reactive and pro-active services requests, problems, changes and issues are dealt with within the set KPI's, providing all stakeholders with accurate and timely reports as required. The Technical Manager will ensure all staff within the remote engineering team are supported with adequate training and development to be able to perform their duties. This Technical Manager will also work with the business to drive best practice and efficiencies within the ARC, looking at how where technology can be used to drive efficiency in areas such as AI and automation. The Technical Manager will work with the Customer Services, Admin and Support Teams to ensure that non routine, large data imports and ingested into systems correctly and that reporting requirements are met. Primary Skills Management of the company telecom systems 8x8 and 3CX - maintaining high quality call routing plans and document Management of the company alarm handling systems - maintaining alarm signalling documentation Produce and maintain high quality Stand Operating Procedure (SOP) documentation. Support in post incident investigations, identifying route cause and corrective actions identifying possible equipment misconfiguration, maintenance, training issues or general failure. Understand Alarm Receiving Centre Standards including BS5979 Cat II, BS8484, BS8418, BS EN 50518, support accreditation compliance. Understand Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data - Stored Procedures, Reporting Monitor/Manage/support Training of the remote Monitoring Engineer Support function to deliver excellent service. Ensure ARC compliance with all Monitoring Standards, Supporting with Audits Liaising with all accreditation bodies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
We are currently looking on behalf of one of our important clients for a ICT Security Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Support & advise system & application managers in the areas of ICT security & compliance with specifications & guidelines. Set up, operate & continuously further develop an Information Security Management System (ISMS). Manage & successfully complete Cross-ICT or topic-specific projects. Support the further development & maintenance of ICT security architecture, standards & guidelines. Carry out security audits to check the ISMS specifications for applications & systems. Support the ISMS & risk manager in maintaining ICT & cyber risk management. Your Skills: At least 3 years of professional experience in ICT Security Engineering. A sound knowledge of ISMS (ISO 27001/02), IT Architecture & IT Technologies. Accustomed to Risk Management & Implementing & Reviewing Security Requirements. Skilled & experienced in Managing Projects. Any experience in Aviation Systems is considered a strong plus. Your Profile: Completed University Degree in the area of Computer Science, ideally with focus on cyber/information security. Preferably Certified in the area of cyber/information security. Highly self-driven & quality aware. Methodical, structured & both solution & goal-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
28/03/2024
Full time
We are currently looking on behalf of one of our important clients for a ICT Security Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Support & advise system & application managers in the areas of ICT security & compliance with specifications & guidelines. Set up, operate & continuously further develop an Information Security Management System (ISMS). Manage & successfully complete Cross-ICT or topic-specific projects. Support the further development & maintenance of ICT security architecture, standards & guidelines. Carry out security audits to check the ISMS specifications for applications & systems. Support the ISMS & risk manager in maintaining ICT & cyber risk management. Your Skills: At least 3 years of professional experience in ICT Security Engineering. A sound knowledge of ISMS (ISO 27001/02), IT Architecture & IT Technologies. Accustomed to Risk Management & Implementing & Reviewing Security Requirements. Skilled & experienced in Managing Projects. Any experience in Aviation Systems is considered a strong plus. Your Profile: Completed University Degree in the area of Computer Science, ideally with focus on cyber/information security. Preferably Certified in the area of cyber/information security. Highly self-driven & quality aware. Methodical, structured & both solution & goal-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
Our client is looking for Electrical Engineers to manage all Electrical Packages of works - they have the MEP package on a £30 million new build Data Build in West London Overview Rate: £400-450 per day (Depending on experience) Location: West London Contract Length: 12 + months Start: ASAP Requirements - Data Centre Experience - 5 years of industry experience - Electrical bias - Valid site accreditations (CSCS and SMSTS/SSSTS) Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
28/03/2024
Project-based
Our client is looking for Electrical Engineers to manage all Electrical Packages of works - they have the MEP package on a £30 million new build Data Build in West London Overview Rate: £400-450 per day (Depending on experience) Location: West London Contract Length: 12 + months Start: ASAP Requirements - Data Centre Experience - 5 years of industry experience - Electrical bias - Valid site accreditations (CSCS and SMSTS/SSSTS) Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
Position Available : RF Systems Engineer Location : Bristol - Dynamic Working Hours Salary : Up to £63,000 + Paid Overtime, Company Bonus & Very Good Pension Package Experience needed : Experience in RF, DSP, Antenna & Modelling and experience being involved with the full product life cycle from research and concept development to system design, integration, verification and validation. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Supplier Development Manager to work in our team who primarily focus on navigation and sensor technologies. In this role you will support the team in: Designing and developing RF systems Participating in, or leading design reviews across the product life cycle. Coordinating the transition of development hardware into production, including environmental testing, qualification testing and design certification. System level functionality proving, Software/Firmware integration and proving. What we need from you: RF/Microwave systems knowledge Understanding of waveform design and implementation Requirements management and systems design Technical leadership of junior engineers System level RF modelling Antenna design and/or EM modelling Familiarity of Real Time Digital Signal Processing for high data bandwidth systems Systems modelling and Autocode generation experience If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
28/03/2024
Full time
Position Available : RF Systems Engineer Location : Bristol - Dynamic Working Hours Salary : Up to £63,000 + Paid Overtime, Company Bonus & Very Good Pension Package Experience needed : Experience in RF, DSP, Antenna & Modelling and experience being involved with the full product life cycle from research and concept development to system design, integration, verification and validation. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Supplier Development Manager to work in our team who primarily focus on navigation and sensor technologies. In this role you will support the team in: Designing and developing RF systems Participating in, or leading design reviews across the product life cycle. Coordinating the transition of development hardware into production, including environmental testing, qualification testing and design certification. System level functionality proving, Software/Firmware integration and proving. What we need from you: RF/Microwave systems knowledge Understanding of waveform design and implementation Requirements management and systems design Technical leadership of junior engineers System level RF modelling Antenna design and/or EM modelling Familiarity of Real Time Digital Signal Processing for high data bandwidth systems Systems modelling and Autocode generation experience If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Senior Software Engineer (Go) 6 Month Contract London, UK (Hybrid) Fruition are working with a market leading, highly respected brand to recruit for an accomplished Backend Engineer with strong Go development experience. The Backend Engineer will be tasked with developing and improving products that make a difference to customers, working alongside Product Managers, User Researchers, UX Designers, and other Software Engineers. As a Backend Engineer, you will be a vital part of a forward-thinking fintech company, driving the development of cutting-edge mobile and web applications, utilising a product focused approach in a highly collaborative environment. The Backend Engineer role will focus on designing and implementing scalable, high-performance solutions to deliver a seamless user experience, working with cross-functional teams, ensuring the quality and efficiency of the Back End systems. Backend Engineer - Key Requirements: Significant previous experience coding in Go/Golang Demonstrable experience developing Back End systems Ability to work at a senior/lead level Experience working in technology and product focused environments Product-focused approach to development, keeping in mind customer outcomes and app features Strong track record working in Agile, fast-paced, collaborative coding environments Experience developing resilient, scalable software and writing high quality code Additional experience working in an AWS environment, utilising tooling such as Kubernetes and Docker Any experience in the following would be advantageous but not essential; Kafka, Cassandra (data storage), Envoy Proxy (RPC). This role is a truly unique opportunity for a Backend Engineer to join an organisation renowned for the quality of their engineering team and their output, joining them during a crucial year for the business. The initial contract term will be 6 months, but with plenty of scope to extend long into 2024! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
28/03/2024
Project-based
Senior Software Engineer (Go) 6 Month Contract London, UK (Hybrid) Fruition are working with a market leading, highly respected brand to recruit for an accomplished Backend Engineer with strong Go development experience. The Backend Engineer will be tasked with developing and improving products that make a difference to customers, working alongside Product Managers, User Researchers, UX Designers, and other Software Engineers. As a Backend Engineer, you will be a vital part of a forward-thinking fintech company, driving the development of cutting-edge mobile and web applications, utilising a product focused approach in a highly collaborative environment. The Backend Engineer role will focus on designing and implementing scalable, high-performance solutions to deliver a seamless user experience, working with cross-functional teams, ensuring the quality and efficiency of the Back End systems. Backend Engineer - Key Requirements: Significant previous experience coding in Go/Golang Demonstrable experience developing Back End systems Ability to work at a senior/lead level Experience working in technology and product focused environments Product-focused approach to development, keeping in mind customer outcomes and app features Strong track record working in Agile, fast-paced, collaborative coding environments Experience developing resilient, scalable software and writing high quality code Additional experience working in an AWS environment, utilising tooling such as Kubernetes and Docker Any experience in the following would be advantageous but not essential; Kafka, Cassandra (data storage), Envoy Proxy (RPC). This role is a truly unique opportunity for a Backend Engineer to join an organisation renowned for the quality of their engineering team and their output, joining them during a crucial year for the business. The initial contract term will be 6 months, but with plenty of scope to extend long into 2024! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Golang Software Engineer 6 Month Contract Fully Remote (UK) Fruition are working with a market leading, highly respected brand to recruit for an accomplished Golang Engineer with strong Go development experience. The Golang Engineer will be tasked with developing and improving products that make a difference to customers, working alongside Product Managers, User Researchers, UX Designers, and other Software Engineers. As a Golang Engineer, you will be a vital part of a forward-thinking fintech company, driving the development of cutting-edge mobile and web applications, utilising a product focused approach in a highly collaborative environment. The Golang Engineer role will focus on designing and implementing scalable, high-performance solutions to deliver a seamless user experience, working with cross-functional teams, ensuring the quality and efficiency of the Back End systems. Backend Engineer - Key Requirements: Significant previous experience coding in Go/Golang Demonstrable experience developing Back End systems Ability to work at a senior/lead level Experience working in technology and product focused environments Product-focused approach to development, keeping in mind customer outcomes and app features Strong track record working in Agile, fast-paced, collaborative coding environments Experience developing resilient, scalable software and writing high quality code Additional experience working in an AWS environment, utilising tooling such as Kubernetes and Docker Any experience in the following would be advantageous but not essential; Kafka, Cassandra (data storage), Envoy Proxy (RPC). This role is a truly unique opportunity for a Golang Engineer to join an organisation renowned for the quality of their engineering team and their output, joining them during a crucial year for the business. The initial contract term will be 6 months, but with plenty of scope to extend long into 2024! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
28/03/2024
Project-based
Golang Software Engineer 6 Month Contract Fully Remote (UK) Fruition are working with a market leading, highly respected brand to recruit for an accomplished Golang Engineer with strong Go development experience. The Golang Engineer will be tasked with developing and improving products that make a difference to customers, working alongside Product Managers, User Researchers, UX Designers, and other Software Engineers. As a Golang Engineer, you will be a vital part of a forward-thinking fintech company, driving the development of cutting-edge mobile and web applications, utilising a product focused approach in a highly collaborative environment. The Golang Engineer role will focus on designing and implementing scalable, high-performance solutions to deliver a seamless user experience, working with cross-functional teams, ensuring the quality and efficiency of the Back End systems. Backend Engineer - Key Requirements: Significant previous experience coding in Go/Golang Demonstrable experience developing Back End systems Ability to work at a senior/lead level Experience working in technology and product focused environments Product-focused approach to development, keeping in mind customer outcomes and app features Strong track record working in Agile, fast-paced, collaborative coding environments Experience developing resilient, scalable software and writing high quality code Additional experience working in an AWS environment, utilising tooling such as Kubernetes and Docker Any experience in the following would be advantageous but not essential; Kafka, Cassandra (data storage), Envoy Proxy (RPC). This role is a truly unique opportunity for a Golang Engineer to join an organisation renowned for the quality of their engineering team and their output, joining them during a crucial year for the business. The initial contract term will be 6 months, but with plenty of scope to extend long into 2024! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Backend Engineer (Go) 6 Month Contract Fully Remote (UK) Fruition are working with a market leading, highly respected brand to recruit for an accomplished Backend Engineer with strong Go development experience. The Backend Engineer will be tasked with developing and improving products that make a difference to customers, working alongside Product Managers, User Researchers, UX Designers, and other Software Engineers. As a Backend Engineer, you will be a vital part of a forward-thinking fintech company, driving the development of cutting-edge mobile and web applications, utilising a product focused approach in a highly collaborative environment. The Backend Engineer role will focus on designing and implementing scalable, high-performance solutions to deliver a seamless user experience, working with cross-functional teams, ensuring the quality and efficiency of the Back End systems. Backend Engineer - Key Requirements: Significant previous experience coding in Go/Golang Demonstrable experience developing Back End systems Ability to work at a senior/lead level Experience working in technology and product focused environments Product-focused approach to development, keeping in mind customer outcomes and app features Strong track record working in Agile, fast-paced, collaborative coding environments Experience developing resilient, scalable software and writing high quality code Additional experience working in an AWS environment, utilising tooling such as Kubernetes and Docker Any experience in the following would be advantageous but not essential; Kafka, Cassandra (data storage), Envoy Proxy (RPC). This role is a truly unique opportunity for a Backend Engineer to join an organisation renowned for the quality of their engineering team and their output, joining them during a crucial year for the business. The initial contract term will be 6 months, but with plenty of scope to extend long into 2024! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
28/03/2024
Project-based
Backend Engineer (Go) 6 Month Contract Fully Remote (UK) Fruition are working with a market leading, highly respected brand to recruit for an accomplished Backend Engineer with strong Go development experience. The Backend Engineer will be tasked with developing and improving products that make a difference to customers, working alongside Product Managers, User Researchers, UX Designers, and other Software Engineers. As a Backend Engineer, you will be a vital part of a forward-thinking fintech company, driving the development of cutting-edge mobile and web applications, utilising a product focused approach in a highly collaborative environment. The Backend Engineer role will focus on designing and implementing scalable, high-performance solutions to deliver a seamless user experience, working with cross-functional teams, ensuring the quality and efficiency of the Back End systems. Backend Engineer - Key Requirements: Significant previous experience coding in Go/Golang Demonstrable experience developing Back End systems Ability to work at a senior/lead level Experience working in technology and product focused environments Product-focused approach to development, keeping in mind customer outcomes and app features Strong track record working in Agile, fast-paced, collaborative coding environments Experience developing resilient, scalable software and writing high quality code Additional experience working in an AWS environment, utilising tooling such as Kubernetes and Docker Any experience in the following would be advantageous but not essential; Kafka, Cassandra (data storage), Envoy Proxy (RPC). This role is a truly unique opportunity for a Backend Engineer to join an organisation renowned for the quality of their engineering team and their output, joining them during a crucial year for the business. The initial contract term will be 6 months, but with plenty of scope to extend long into 2024! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working) Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon. Due to their continued successes and growth they're now looking to hire an Information Security Manager The role The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications. The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience. You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment. Upcoming Projects & responsibilities ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources. Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected. Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise. GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial. Requirements High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do/entrepreneurial approach; Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity; Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities; Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company; Clear communicator and ability to adapt comms dependent on the audience. Time management is critical; Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic; Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key. Benefits Competitive Salary dependent on experience and suitability; (£60k - £85k) Flexible working Pension contributions; Bonus pool contingent on group performance assessed at FYE; Birthday day off; 25 days holiday allowance increasing with length of service; Company wellbeing initiative. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
28/03/2024
Full time
Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working) Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon. Due to their continued successes and growth they're now looking to hire an Information Security Manager The role The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications. The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience. You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment. Upcoming Projects & responsibilities ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources. Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected. Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise. GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial. Requirements High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do/entrepreneurial approach; Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity; Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities; Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company; Clear communicator and ability to adapt comms dependent on the audience. Time management is critical; Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic; Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key. Benefits Competitive Salary dependent on experience and suitability; (£60k - £85k) Flexible working Pension contributions; Bonus pool contingent on group performance assessed at FYE; Birthday day off; 25 days holiday allowance increasing with length of service; Company wellbeing initiative. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Michael Bailey Associates - Amsterdam
Rotterdam, Zuid-Holland
Our client, a prominent player in the banking sector, is seeking a proficient KYC Analyst (Medior) to join their dynamic team for a duration of 3 months. Operating within the financial hub of Rotterdam or the administrative heart of The Hague, this role presents an exciting opportunity to contribute to the compliance and risk management functions within the organization. Key Responsibilities: Conduct thorough KYC due diligence on new and existing clients, ensuring compliance with regulatory requirements and internal policies. Analyze and review client documentation, identifying potential risks and discrepancies. Collaborate closely with internal stakeholders, including Relationship Managers and Compliance Officers, to resolve KYC-related issues efficiently. Stay updated on regulatory changes and industry best practices to enhance the effectiveness of KYC procedures. Maintain accurate records and documentation pertaining to KYC processes. Requirements: Bachelor's degree in Finance, Business Administration, Law, or a related field. Minimum of 2 years of experience in KYC/CDD within the banking or financial services sector. Strong understanding of AML/KYC regulations and compliance standards (eg, FATF, EU Directives). Excellent analytical skills with the ability to interpret complex financial information. Proficiency in using KYC tools and databases (eg, World-Check, Fircosoft). Effective communication skills, both verbal and written, with the ability to liaise with stakeholders at all levels. Project Details: Location: Rotterdam or the Hague Type: Freelance Work: Hybrid Industry: Banking Duration: 3 months (Option to extend) Michael Bailey International is acting as an Employment Business in relation to this vacancy.
28/03/2024
Project-based
Our client, a prominent player in the banking sector, is seeking a proficient KYC Analyst (Medior) to join their dynamic team for a duration of 3 months. Operating within the financial hub of Rotterdam or the administrative heart of The Hague, this role presents an exciting opportunity to contribute to the compliance and risk management functions within the organization. Key Responsibilities: Conduct thorough KYC due diligence on new and existing clients, ensuring compliance with regulatory requirements and internal policies. Analyze and review client documentation, identifying potential risks and discrepancies. Collaborate closely with internal stakeholders, including Relationship Managers and Compliance Officers, to resolve KYC-related issues efficiently. Stay updated on regulatory changes and industry best practices to enhance the effectiveness of KYC procedures. Maintain accurate records and documentation pertaining to KYC processes. Requirements: Bachelor's degree in Finance, Business Administration, Law, or a related field. Minimum of 2 years of experience in KYC/CDD within the banking or financial services sector. Strong understanding of AML/KYC regulations and compliance standards (eg, FATF, EU Directives). Excellent analytical skills with the ability to interpret complex financial information. Proficiency in using KYC tools and databases (eg, World-Check, Fircosoft). Effective communication skills, both verbal and written, with the ability to liaise with stakeholders at all levels. Project Details: Location: Rotterdam or the Hague Type: Freelance Work: Hybrid Industry: Banking Duration: 3 months (Option to extend) Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
28/03/2024
Project-based
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Oracle KVM Design Architect Contract position UK Remote working Great opportunity to work as Oracle KVM Design Architect for a high profile, well-loved brand within IT Service company, based in UK (Remote Working). The Oracle KVM and Infrastructure Architect will play a crucial role in the implementation of new compute, storage, and networking infrastructure to support the migration and virtualization of Oracle databases. The role will involve designing, configuring, and deploying hardware and software components, with a focus on Oracle KVM virtualization and Oracle Enterprise Linux (OEL) 8. Key Responsibilities: Collaborate with stakeholders to understand requirements and design solutions for hardware and software refresh projects. Design and implement virtualization solutions using Oracle KVM to host new HNG-X Oracle databases and IWS Master VMs. Provision new VMs using OEL 8 on the Oracle KVM farm and new physical hosts added to the existing VMware farm. Migrate Oracle databases from Solaris and OVS to Oracle KVM cluster, ensuring compatibility with Oracle 19c and OEL 8. Develop high-level and low-level designs for Oracle KVM infrastructure, including networking, CPU pinning, and virtualization manager server configuration. Ensure adherence to security best practices in hardware and software configurations. Develop and execute testing plans to validate the functionality and performance of the new infrastructure. Document detailed designs, installation procedures, and configuration steps for reference and future maintenance. Required Skill: Proven experience in designing and implementing virtualization solutions, preferably with Oracle KVM. Proficiency in configuring and managing Oracle Enterprise Linux environments. Experience with Oracle databases, including migration and virtualization. Strong understanding of networking concepts and experience in configuring network interfaces and bonds. Familiarity with CPU pinning and virtualization manager server configurations. Excellent problem-solving skills and attention to detail Project People is acting as an Employment Business in relation to this vacancy.
28/03/2024
Project-based
Oracle KVM Design Architect Contract position UK Remote working Great opportunity to work as Oracle KVM Design Architect for a high profile, well-loved brand within IT Service company, based in UK (Remote Working). The Oracle KVM and Infrastructure Architect will play a crucial role in the implementation of new compute, storage, and networking infrastructure to support the migration and virtualization of Oracle databases. The role will involve designing, configuring, and deploying hardware and software components, with a focus on Oracle KVM virtualization and Oracle Enterprise Linux (OEL) 8. Key Responsibilities: Collaborate with stakeholders to understand requirements and design solutions for hardware and software refresh projects. Design and implement virtualization solutions using Oracle KVM to host new HNG-X Oracle databases and IWS Master VMs. Provision new VMs using OEL 8 on the Oracle KVM farm and new physical hosts added to the existing VMware farm. Migrate Oracle databases from Solaris and OVS to Oracle KVM cluster, ensuring compatibility with Oracle 19c and OEL 8. Develop high-level and low-level designs for Oracle KVM infrastructure, including networking, CPU pinning, and virtualization manager server configuration. Ensure adherence to security best practices in hardware and software configurations. Develop and execute testing plans to validate the functionality and performance of the new infrastructure. Document detailed designs, installation procedures, and configuration steps for reference and future maintenance. Required Skill: Proven experience in designing and implementing virtualization solutions, preferably with Oracle KVM. Proficiency in configuring and managing Oracle Enterprise Linux environments. Experience with Oracle databases, including migration and virtualization. Strong understanding of networking concepts and experience in configuring network interfaces and bonds. Familiarity with CPU pinning and virtualization manager server configurations. Excellent problem-solving skills and attention to detail Project People is acting as an Employment Business in relation to this vacancy.
Identity and Access Management Consultant/Senior Associate required by a global financial services firm to Support the IT Security Manager in realizing the cyber security vision of the company. You will own and manage identity and access management related initiatives, provide guidance over identity and access management within the organization by developing, maintaining, and actively managing IAM security controls. Essential Requirements: * Master's/Bachelor's Degree in a relevant discipline: IT management, Information Security, Business Management or equivalent. * Diverse information security experience, including at least 6 years in positions of progressively increasing managerial responsibilities. * Excellent knowledge of common IT and information security technologies. * Knowledge of frameworks such as ISO27001, Qatar 2022 CSF, Cloud first QCB directives & applicable local and global laws and regulations. * Very good inter-personal skills and an ability to connect with people at all levels to drive successful relationships. * Excellent analytical thinking. * Solid negotiation and problem-solving skills. This exciting professional opportunity offers a tax-free annual salary of circa £100-120k plus excellent benefits. The client will arrange all necessary working permits and documents but a degree is a mandatory requirement for the work permit. This is an English-speaking environment and preference will be given to candidates whose first language is English.
28/03/2024
Full time
Identity and Access Management Consultant/Senior Associate required by a global financial services firm to Support the IT Security Manager in realizing the cyber security vision of the company. You will own and manage identity and access management related initiatives, provide guidance over identity and access management within the organization by developing, maintaining, and actively managing IAM security controls. Essential Requirements: * Master's/Bachelor's Degree in a relevant discipline: IT management, Information Security, Business Management or equivalent. * Diverse information security experience, including at least 6 years in positions of progressively increasing managerial responsibilities. * Excellent knowledge of common IT and information security technologies. * Knowledge of frameworks such as ISO27001, Qatar 2022 CSF, Cloud first QCB directives & applicable local and global laws and regulations. * Very good inter-personal skills and an ability to connect with people at all levels to drive successful relationships. * Excellent analytical thinking. * Solid negotiation and problem-solving skills. This exciting professional opportunity offers a tax-free annual salary of circa £100-120k plus excellent benefits. The client will arrange all necessary working permits and documents but a degree is a mandatory requirement for the work permit. This is an English-speaking environment and preference will be given to candidates whose first language is English.
Infrastructure Manager City of London (Hybrid) £80,000 - £90,000 per annum On behalf of an industry Leading organisation, we have a fantastic opportunity for an Infrastructure Manager to Lead their team of Senior Engineers across the EMEA region. The person in this role will collaborate closely with Team Leads/Managers in other regions and be a part of the Global Platforms Leadership team. You will manage the EMEA Systems Delivery team and additionally function as a key point of contact for the IT Operations team. The Infrastructure Manager role holds day to day responsibility for the EMEA team of Senior engineers who provide and manage the following technical services for the business: Active Directory, VMWare ESXi, Horizon & Vcentre, Windows Server, Windows client engineering, Intune, HPe server and storage hardware, Exchange Server, Windows clustering, M365 cloud services, Backup services, Service automation and Monitoring and alerting Responsibilities: Leading the systems engineering team, covering performance management, goal setting and upskilling. Working together with Global Leads to ensure work is prioritized and handed over correctly between regions as part of a Follow-The-Sun support model. Providing an escalation point for engineering and operations teams. Managing the work demands & backlog of the team for effective resource Management. Working with the business to understand their needs and upcoming projects. Playing an active role in the global platforms' leadership team, setting the standards for how we deliver services to the business. Proactively finding design issues with our current services which can be addressed before they become user impacting. Challenging and supporting the engineering team with design and implementation, you are their technical mentor. Work closely with our information security team to ensure new services do not create additional risk and address any identified risks. Skills/Experience required: Previous experience managing & leading a team of Experienced Senior Engineers The technical ability to contribute & challenge solutions and deliver the best outcome Experience using Data to drive priorities, manage workloads/backlogs and identify hotspots/issues/risks for pro-active remediation. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to communicate well over the telephone, chat, or face to face. Collaborating with suppliers to specify the right solutions for our requirements and manage the delivery of those. Flexible and willing to work outside of the core hours if necessary - the global platforms team is responsible for a large portfolio of business-critical services & provides an escalation point 24x7. Able to adapt to and manage changing situations, one day may be designing integration for a new application into our existing estate, the next may be supporting a new acquisition. Technical knowledge required: Experience with collaboration tools such as Jira/ServiceNow VMWare ESXi & VCentre PowerShell Scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune.
28/03/2024
Full time
Infrastructure Manager City of London (Hybrid) £80,000 - £90,000 per annum On behalf of an industry Leading organisation, we have a fantastic opportunity for an Infrastructure Manager to Lead their team of Senior Engineers across the EMEA region. The person in this role will collaborate closely with Team Leads/Managers in other regions and be a part of the Global Platforms Leadership team. You will manage the EMEA Systems Delivery team and additionally function as a key point of contact for the IT Operations team. The Infrastructure Manager role holds day to day responsibility for the EMEA team of Senior engineers who provide and manage the following technical services for the business: Active Directory, VMWare ESXi, Horizon & Vcentre, Windows Server, Windows client engineering, Intune, HPe server and storage hardware, Exchange Server, Windows clustering, M365 cloud services, Backup services, Service automation and Monitoring and alerting Responsibilities: Leading the systems engineering team, covering performance management, goal setting and upskilling. Working together with Global Leads to ensure work is prioritized and handed over correctly between regions as part of a Follow-The-Sun support model. Providing an escalation point for engineering and operations teams. Managing the work demands & backlog of the team for effective resource Management. Working with the business to understand their needs and upcoming projects. Playing an active role in the global platforms' leadership team, setting the standards for how we deliver services to the business. Proactively finding design issues with our current services which can be addressed before they become user impacting. Challenging and supporting the engineering team with design and implementation, you are their technical mentor. Work closely with our information security team to ensure new services do not create additional risk and address any identified risks. Skills/Experience required: Previous experience managing & leading a team of Experienced Senior Engineers The technical ability to contribute & challenge solutions and deliver the best outcome Experience using Data to drive priorities, manage workloads/backlogs and identify hotspots/issues/risks for pro-active remediation. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to communicate well over the telephone, chat, or face to face. Collaborating with suppliers to specify the right solutions for our requirements and manage the delivery of those. Flexible and willing to work outside of the core hours if necessary - the global platforms team is responsible for a large portfolio of business-critical services & provides an escalation point 24x7. Able to adapt to and manage changing situations, one day may be designing integration for a new application into our existing estate, the next may be supporting a new acquisition. Technical knowledge required: Experience with collaboration tools such as Jira/ServiceNow VMWare ESXi & VCentre PowerShell Scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune.
IT Assistant/1st Line Engineer Salary up to £23,000 + Other excellent company benefits Watford, Permanent, full-time Lucid Connect have an exciting opportunity for a keen and enthusiastic individual, to further their career in IT, as there will be exposure to many aspects of Internal IT in the business. Our client is an experienced manufacturer. Reporting to the IT Manager, the successful applicant will be assisting with various IT requirements in the business and will be part of a small IT on-site team. Duties will include: Assisting the IT Manager with any IT related tasks including: PC/Laptop configuration, project tasks, daily checks, re-occurring business system tasks Providing 1st line IT support to the business, dealing with walk-ins, ad-hoc calls and being able to escalate to 3rd party external support when required. Being an IT person, as part of a small team on-site dealing with any user requirements. Making sure joiners/leavers procedures are dealt with in good time and in full. Making sure spare pre-configured equipment exists, so that devices can be replaced/distributed in good time when required. Creating/maintaining user accounts in the company's business system, as-well as other company applications. Carrying out various IT related daily checks. Documenting and supporting the companies numerous Microsoft Excel and Microsoft Access databases that have been previously developed in-house. Assist in maintaining and developing the company's Intranet solution (SharePoint) Monitoring internal and external IT ticketing systems, escalating/chasing tickets when required and fundamentally keep the systems up to date and tidy. Skills and experience required: A minimum of 12 months recent experience within an IT support environment. A proactive personality who is willing to learn and grow within an organisation Windows and MS Office. Excellent written and verbal communication. Right to work in the UK (unfortunately no sponsorship is available) Must possess a full UK driving licence and a car, as travelling between two sites in Watford will be required.
28/03/2024
Full time
IT Assistant/1st Line Engineer Salary up to £23,000 + Other excellent company benefits Watford, Permanent, full-time Lucid Connect have an exciting opportunity for a keen and enthusiastic individual, to further their career in IT, as there will be exposure to many aspects of Internal IT in the business. Our client is an experienced manufacturer. Reporting to the IT Manager, the successful applicant will be assisting with various IT requirements in the business and will be part of a small IT on-site team. Duties will include: Assisting the IT Manager with any IT related tasks including: PC/Laptop configuration, project tasks, daily checks, re-occurring business system tasks Providing 1st line IT support to the business, dealing with walk-ins, ad-hoc calls and being able to escalate to 3rd party external support when required. Being an IT person, as part of a small team on-site dealing with any user requirements. Making sure joiners/leavers procedures are dealt with in good time and in full. Making sure spare pre-configured equipment exists, so that devices can be replaced/distributed in good time when required. Creating/maintaining user accounts in the company's business system, as-well as other company applications. Carrying out various IT related daily checks. Documenting and supporting the companies numerous Microsoft Excel and Microsoft Access databases that have been previously developed in-house. Assist in maintaining and developing the company's Intranet solution (SharePoint) Monitoring internal and external IT ticketing systems, escalating/chasing tickets when required and fundamentally keep the systems up to date and tidy. Skills and experience required: A minimum of 12 months recent experience within an IT support environment. A proactive personality who is willing to learn and grow within an organisation Windows and MS Office. Excellent written and verbal communication. Right to work in the UK (unfortunately no sponsorship is available) Must possess a full UK driving licence and a car, as travelling between two sites in Watford will be required.