Senior Connectivity Firmware/Test Engineer 1 year freelance contract + extensions after Leuven, Belgium (2 days remote per week) Within our Personal Health R&D group, we want to capture the strong market growth in ICs for hearing aids and implants, hearables, wearables, and personal health monitoring applications, health IoT. Owing to our success, our department of 40+ engineers is growing, and we have challenging opportunities for software engineers. Our System-on-Chip products employ the latest Bluetooth Smart (BLE) or NFC with our experience in ultra-low power design. We develop the full software stack from driver-level all to way to turnkey applications, enabling our customers to build their products with minimum effort. Description of services: Unconditionally technically responsible for a subsystem, application Estimate the effort for your work and contribute to reviewing the estimates of peers Execute feasibility studies to underpin the estimations Create a design for the software Organize or contribute to (mutual) reviews of designs with colleagues and Software Architect Plan your assignments and report on progress Contribute to specifying and developing automated regression test frameworks. Document functional and performance specifications, test design documentation and develop the test strategy and test specifications. Work with the development team to develop and guide the implementation of module, systems and end to end tests (functional + performance testing) to fit in the test framework. Develop test automations using Python, Jenkins. Experience: Master's degree in Software Engineering or Electronics or, have reached this level through another form of training or experience. 3-5 years Embedded software/firmware development experience, in either the mobile industry or in semiconductors. Proud software craftsman with solid BLE 5.X experience, preferably in both Link Layer and Host stack Natural team player and obsessive to learn and gain experience Spoken and written English Knowledge of design methods and software engineering processes, Microcontroller architectures and peripherals, Embedded programming in C. Strong Python programming skills Building Real Time systems on bare metal or using an RTOS, structured debugging, interpretation of PCB schematics. Practical experience using the Scrum framework Experience in technical coaching of junior team members Additional context of the role: Idea is to find a candidate with a strong BLE knowledge. The work to be done is to develop the upper level (application level) of the BLE communication protocol stack which are not yet existing. To do this, knowledge/understanding/experience of the lower levels is absolutely necessary (Link Layer and Host stack). The testing part of the job will be relatively limited to the beginning of the assignment. At that time 50% of the time should be spend within the R&D team which is currently struggling with the validation testing. Helping on this aspect will serve as an introduction to the product for the candidate. Finally, we want a senior profile as one of the tasks will be to lead the team in the "go to market strategy". The product till now is developed for use cases of specific customers but idea is to make it a mass product. The senior engineer should help here to identify what may be missing in the product to reach a broader audience, for example by comparison with competitors. This part will require again to interact with the R&D team.
23/04/2024
Project-based
Senior Connectivity Firmware/Test Engineer 1 year freelance contract + extensions after Leuven, Belgium (2 days remote per week) Within our Personal Health R&D group, we want to capture the strong market growth in ICs for hearing aids and implants, hearables, wearables, and personal health monitoring applications, health IoT. Owing to our success, our department of 40+ engineers is growing, and we have challenging opportunities for software engineers. Our System-on-Chip products employ the latest Bluetooth Smart (BLE) or NFC with our experience in ultra-low power design. We develop the full software stack from driver-level all to way to turnkey applications, enabling our customers to build their products with minimum effort. Description of services: Unconditionally technically responsible for a subsystem, application Estimate the effort for your work and contribute to reviewing the estimates of peers Execute feasibility studies to underpin the estimations Create a design for the software Organize or contribute to (mutual) reviews of designs with colleagues and Software Architect Plan your assignments and report on progress Contribute to specifying and developing automated regression test frameworks. Document functional and performance specifications, test design documentation and develop the test strategy and test specifications. Work with the development team to develop and guide the implementation of module, systems and end to end tests (functional + performance testing) to fit in the test framework. Develop test automations using Python, Jenkins. Experience: Master's degree in Software Engineering or Electronics or, have reached this level through another form of training or experience. 3-5 years Embedded software/firmware development experience, in either the mobile industry or in semiconductors. Proud software craftsman with solid BLE 5.X experience, preferably in both Link Layer and Host stack Natural team player and obsessive to learn and gain experience Spoken and written English Knowledge of design methods and software engineering processes, Microcontroller architectures and peripherals, Embedded programming in C. Strong Python programming skills Building Real Time systems on bare metal or using an RTOS, structured debugging, interpretation of PCB schematics. Practical experience using the Scrum framework Experience in technical coaching of junior team members Additional context of the role: Idea is to find a candidate with a strong BLE knowledge. The work to be done is to develop the upper level (application level) of the BLE communication protocol stack which are not yet existing. To do this, knowledge/understanding/experience of the lower levels is absolutely necessary (Link Layer and Host stack). The testing part of the job will be relatively limited to the beginning of the assignment. At that time 50% of the time should be spend within the R&D team which is currently struggling with the validation testing. Helping on this aspect will serve as an introduction to the product for the candidate. Finally, we want a senior profile as one of the tasks will be to lead the team in the "go to market strategy". The product till now is developed for use cases of specific customers but idea is to make it a mass product. The senior engineer should help here to identify what may be missing in the product to reach a broader audience, for example by comparison with competitors. This part will require again to interact with the R&D team.
Digital IC Design Engineer | Contract | Cambridge | Up to £70ph DOE | Outside IR35 | Hybrid Are you looking for a new opportunity within the Digital IC Design space? Are you looking to offer your expertise to help scale a growing team? Are you looking to join a fast-growing company working on industry leading technologies in Smartphones, AR/VR & Wearables? Then this might just be the role for you. We are working with an industry leading electronics company that operate in the precision motion solutions space with their work being applied in the Smartphone, AR/VR and Wearables sectors. They are looking to bring in a selection of IC Design Engineers with a digital bias to deliver industry leading IC RTL Design and technical mentoring to a highly skilled, close-knit team. Key Responsibilities: Digital design development for custom IC Integration including the writing of IP design specifications, coding Verilog and SystemVerilog models for simulation, synthesis and static timing analysis and writing automated simulation and verification build scripts. Building automated pre-silicon verification environment whilst supporting early development of Embedded firmware throughout start of project. Integrate and partition in-house designs and IP from third parties and wrap with modelling logic to represent mixed signal design element. Asist with the validation of new silicon chips with a mix between CI/CD automation and manual tests through electrical test equipment. Qualifications and Experience: Strong experience in digital custom IC design. Strong experience in digital IC verification (UVM, SVA, VIP, and UPF), for ASIC implementation. Strong RTL coding with Verilog and System Verilog. Strong knowledge of interface technology (I2C, SPI, UART, SWD, JTAG, etc). Strong knowledge of on-chip bus protocol (AMBA AHB, APB, AXI-Stream, etc). Experience with Linux OS, revision control (Git) and Scripting languages (Bash, Tcl, and Python). Experience with EDA tools for simulation (Siemens Quest), Synthesis (DesignCompiler). Pay rate: Up to £70 ph D.O.E outside IR35
23/04/2024
Project-based
Digital IC Design Engineer | Contract | Cambridge | Up to £70ph DOE | Outside IR35 | Hybrid Are you looking for a new opportunity within the Digital IC Design space? Are you looking to offer your expertise to help scale a growing team? Are you looking to join a fast-growing company working on industry leading technologies in Smartphones, AR/VR & Wearables? Then this might just be the role for you. We are working with an industry leading electronics company that operate in the precision motion solutions space with their work being applied in the Smartphone, AR/VR and Wearables sectors. They are looking to bring in a selection of IC Design Engineers with a digital bias to deliver industry leading IC RTL Design and technical mentoring to a highly skilled, close-knit team. Key Responsibilities: Digital design development for custom IC Integration including the writing of IP design specifications, coding Verilog and SystemVerilog models for simulation, synthesis and static timing analysis and writing automated simulation and verification build scripts. Building automated pre-silicon verification environment whilst supporting early development of Embedded firmware throughout start of project. Integrate and partition in-house designs and IP from third parties and wrap with modelling logic to represent mixed signal design element. Asist with the validation of new silicon chips with a mix between CI/CD automation and manual tests through electrical test equipment. Qualifications and Experience: Strong experience in digital custom IC design. Strong experience in digital IC verification (UVM, SVA, VIP, and UPF), for ASIC implementation. Strong RTL coding with Verilog and System Verilog. Strong knowledge of interface technology (I2C, SPI, UART, SWD, JTAG, etc). Strong knowledge of on-chip bus protocol (AMBA AHB, APB, AXI-Stream, etc). Experience with Linux OS, revision control (Git) and Scripting languages (Bash, Tcl, and Python). Experience with EDA tools for simulation (Siemens Quest), Synthesis (DesignCompiler). Pay rate: Up to £70 ph D.O.E outside IR35
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
23/04/2024
Full time
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Hardware Validation, Edge - Responsibilities Example projects: Server Component Validation Validation of NICs, Flash drives, PSUs, Storage backpanes, etc. Work with Vendors and OEMs on RCA, writing FA reports. Firmware Validation Validation of new versions of BIOS, and other firmware types Customization of test scenarios for new components. System debug and RCA Investigation and troubleshooting of hardware failures in prod Work with Vendors and OEMs on RCA, writing FA reports. Problem escalation to vendor/manufacturer and resolution Reporting discovered new types of failures to Vendors and OEMs Work on reproduction scenarios in prod/test environment. Communication with vendor/manufacturer. Example activities: Making changes to automation infrastructure to monitor and support fleet health at scale. Conducting investigations and creating tooling to detect and diagnose hardware health issues. Working with partner teams on identification, validation, and implementation of remediations across the software and hardware stack. Publishing updates on resolutions and communicating findings internally. Troubleshooting, diagnosing, and root causing system failures while isolating components and failure scenarios, working with internal and external stakeholders. Employing data visualization techniques to highlight issues and implementing systemic solutions to hardware health issues. Required Skills hands-on experience of debugging and resolving hardware and systems issues facility with Python or equivalent development/Scripting language troubleshooting and analytical skills strong experience working with Linux systems experience with server GPU solutions experience with HPE server (x86) solutions
19/04/2024
Project-based
Hardware Validation, Edge - Responsibilities Example projects: Server Component Validation Validation of NICs, Flash drives, PSUs, Storage backpanes, etc. Work with Vendors and OEMs on RCA, writing FA reports. Firmware Validation Validation of new versions of BIOS, and other firmware types Customization of test scenarios for new components. System debug and RCA Investigation and troubleshooting of hardware failures in prod Work with Vendors and OEMs on RCA, writing FA reports. Problem escalation to vendor/manufacturer and resolution Reporting discovered new types of failures to Vendors and OEMs Work on reproduction scenarios in prod/test environment. Communication with vendor/manufacturer. Example activities: Making changes to automation infrastructure to monitor and support fleet health at scale. Conducting investigations and creating tooling to detect and diagnose hardware health issues. Working with partner teams on identification, validation, and implementation of remediations across the software and hardware stack. Publishing updates on resolutions and communicating findings internally. Troubleshooting, diagnosing, and root causing system failures while isolating components and failure scenarios, working with internal and external stakeholders. Employing data visualization techniques to highlight issues and implementing systemic solutions to hardware health issues. Required Skills hands-on experience of debugging and resolving hardware and systems issues facility with Python or equivalent development/Scripting language troubleshooting and analytical skills strong experience working with Linux systems experience with server GPU solutions experience with HPE server (x86) solutions
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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Subject - FPGA Developer - Xilinx - VHDL - Paignton - Competitive Salary - Excellent Benefits! Job Title - FPGA Developer (Xilinx, VHDL) Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - This role would suit a candidate with demonstrable industry experience of VHDL Product Specification & Development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. We are looking for a candidate with Xilinx FPGAs as opposed to Altera FPGAs or ASICs. The successful candidate would will have relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment, as well as strong experience in digital electronics. The Role - The key focus of this role is FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. This will include providing support, and the future development of existing Embedded firmware applications. Key Duties - FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. Design test/verification and qualification. Support and future development of existing Spirent Embedded firmware applications. Provide engineering support to internal Supply Chain and Client Services departments. Participate in the maintenance and enhancement of FPGA design processes and practices. Contribute to the on-going development and maintenance of existing products and features. Produce clear documentation to support the integration, system verification, configuration and use of the FPGA features. Requirements - Honours degree in Electronic Engineering, Computer Engineering, Computer Science, or a similar discipline Demonstrable post-graduate related experience of VHDL project specification and development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. Relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment. Experience with Xilinx FPGAs as opposed to Altera FPGAs or ASICs is preferable. Strong experience in digital electronics. HDL designer. Modelsim verification. Precision synthesis tool. Vivado place and route. Embedded firmware soft/hard platforms: Motorola Coldfire, Xilinx Microblaze or similar S/W languages C, C++, Visual Basic, TCL, Perl. Compilers: EDK hardware platform, Greenhills. Operating systems: Real Time applications running under Linux or Windows. Experience in Digital Modulation techniques, GNSS, Communications theory, Signal Processing, Encryption processes and Matlab are all advantages. Initiative - step up and take action without being asked. Look for opportunities to make a difference. Resourcefulness - adapt to new/difficult situations and devise ways to overcome obstacles. Decisive, determined, and persistent - demonstrating both individual and collective ownership. Excellent interpersonal communication and analytical skills. Team player with a highly collaborative and positive attitude. Communicates effectively with the ability to work as part of a multi-site team. Good problem-solving skills coupled with a strong aptitude to learn and innovate. Organised and methodical but also a creative thinker. To apply for this FPGA Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
17/04/2024
Full time
Subject - FPGA Developer - Xilinx - VHDL - Paignton - Competitive Salary - Excellent Benefits! Job Title - FPGA Developer (Xilinx, VHDL) Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - This role would suit a candidate with demonstrable industry experience of VHDL Product Specification & Development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. We are looking for a candidate with Xilinx FPGAs as opposed to Altera FPGAs or ASICs. The successful candidate would will have relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment, as well as strong experience in digital electronics. The Role - The key focus of this role is FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. This will include providing support, and the future development of existing Embedded firmware applications. Key Duties - FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. Design test/verification and qualification. Support and future development of existing Spirent Embedded firmware applications. Provide engineering support to internal Supply Chain and Client Services departments. Participate in the maintenance and enhancement of FPGA design processes and practices. Contribute to the on-going development and maintenance of existing products and features. Produce clear documentation to support the integration, system verification, configuration and use of the FPGA features. Requirements - Honours degree in Electronic Engineering, Computer Engineering, Computer Science, or a similar discipline Demonstrable post-graduate related experience of VHDL project specification and development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. Relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment. Experience with Xilinx FPGAs as opposed to Altera FPGAs or ASICs is preferable. Strong experience in digital electronics. HDL designer. Modelsim verification. Precision synthesis tool. Vivado place and route. Embedded firmware soft/hard platforms: Motorola Coldfire, Xilinx Microblaze or similar S/W languages C, C++, Visual Basic, TCL, Perl. Compilers: EDK hardware platform, Greenhills. Operating systems: Real Time applications running under Linux or Windows. Experience in Digital Modulation techniques, GNSS, Communications theory, Signal Processing, Encryption processes and Matlab are all advantages. Initiative - step up and take action without being asked. Look for opportunities to make a difference. Resourcefulness - adapt to new/difficult situations and devise ways to overcome obstacles. Decisive, determined, and persistent - demonstrating both individual and collective ownership. Excellent interpersonal communication and analytical skills. Team player with a highly collaborative and positive attitude. Communicates effectively with the ability to work as part of a multi-site team. Good problem-solving skills coupled with a strong aptitude to learn and innovate. Organised and methodical but also a creative thinker. To apply for this FPGA Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.