Desktop Support Engineer 6-month Interim Desktop Support Engineer in Isleworth for an inspiring world-class organisation. Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim Desktop Support Engineer. Position Summary The ideal candidate is someone with strong customer service and troubleshooting skills to resolve all technical issues for our client. You will be responsible for supporting all end users relating to hardware and software. Day to day responsibilities consist of: Installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities Managing Incident and Task queues (ServiceNow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging and Deploying Desktops and Laptops for end users. Installing Software requests. Supporting Accessibility users and setting up specific requirements. Ensure users Work Setting are fully functional with proactive checks and or resolving issue via Incident records. Maintaining accurate Stockrooms within ServiceNow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and Repair Warranty hardware (Dell/HP) along with Dell self-dispatch. Provision of New Starter hardware in line with New Starters due date. Provision of Loan Laptops on request and ensuring returned Laptops are processed back into stock. Processing Leaver devices ensuring asset records are updated and returned devices Quality checked and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups. Creating and maintaining Operational documentation (run book) if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for our managed service clients. Qualifications Candidates who are results-oriented and have strong communication and organizational skills. Experience in ServiceNow ITSM for Incident/Request and Asset Management. 2+ years of experience in Microsoft Windows desktop level 1 support. 2+ years of providing support as a Desktop Support/Technical Remote Support, providing End User Support and Customer Service. Experience of working in a medium/large corporate environment. Must be able to be both a team player and be able to provide exemplary results while working on projects independently. Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Desktop Support Engineer 6-month Interim Desktop Support Engineer in Isleworth for an inspiring world-class organisation. Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim Desktop Support Engineer. Position Summary The ideal candidate is someone with strong customer service and troubleshooting skills to resolve all technical issues for our client. You will be responsible for supporting all end users relating to hardware and software. Day to day responsibilities consist of: Installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities Managing Incident and Task queues (ServiceNow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging and Deploying Desktops and Laptops for end users. Installing Software requests. Supporting Accessibility users and setting up specific requirements. Ensure users Work Setting are fully functional with proactive checks and or resolving issue via Incident records. Maintaining accurate Stockrooms within ServiceNow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and Repair Warranty hardware (Dell/HP) along with Dell self-dispatch. Provision of New Starter hardware in line with New Starters due date. Provision of Loan Laptops on request and ensuring returned Laptops are processed back into stock. Processing Leaver devices ensuring asset records are updated and returned devices Quality checked and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups. Creating and maintaining Operational documentation (run book) if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for our managed service clients. Qualifications Candidates who are results-oriented and have strong communication and organizational skills. Experience in ServiceNow ITSM for Incident/Request and Asset Management. 2+ years of experience in Microsoft Windows desktop level 1 support. 2+ years of providing support as a Desktop Support/Technical Remote Support, providing End User Support and Customer Service. Experience of working in a medium/large corporate environment. Must be able to be both a team player and be able to provide exemplary results while working on projects independently. Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role : EUC Engineer Location : Fully remote Salary : Up to £45,000+ Benefits The position: To support and develop a reliable, resilient infrastructure to meet current and future business needs Delivering IT Infrastructure Services and Support Work with other members of the IT team, 3rd parties and suppliers to deliver an excellent IT experience for our business Responsibilities: Providing EUC support and management across the business Incident management and service request delivery in line with IT department SLAs Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA Supporting a multi site environment including associated infrastructure L3 support covering Microsoft Endpoint Management (Intune), AD, AAD and Defender Be a confident powershell user. Problem management, including root cause analysis and pro-active identification of EUC risks and issues Contributing to the IT roadmap and service improvement plans for EUC services, with particular focus on Microsoft technologies Implementing changes in line with the IT change management process and CAB Creation of documentation to reflect existing systems, infrastructure & processes; also ensuring that documentation is maintained and kept up to date. Assisting with Project implementations. Skills required: Proven experience to L3 on Microsoft Desktop Operating Systems - 5 Years + experience - Essential Proven device management (Windows, IOS, Android) & deployment experience using Entra ID and Intune/SCCM or similar tooling - 5 Years + experience - Essential Advanced software packaging, software management, browser management and app locker experience - 5 Years + experience - Essential Good Powershell Scripting experience to manage devices/users on a large scale(10,000 + Users) - 5 Years + experience - Essential L3 experience of managing and maintaining EUC workloads using Active Directory/GPO - 5 Years + experience - Essential Advanced knowledge and experience supporting O365 - Essential - 5 Years + experience - Essential Practical experience supporting and maintaining EUC Hardware (Dell, HP) - Essential You will also need to have supported an environment of atleast 5,000 users. Please apply for more info!
24/04/2024
Full time
Role : EUC Engineer Location : Fully remote Salary : Up to £45,000+ Benefits The position: To support and develop a reliable, resilient infrastructure to meet current and future business needs Delivering IT Infrastructure Services and Support Work with other members of the IT team, 3rd parties and suppliers to deliver an excellent IT experience for our business Responsibilities: Providing EUC support and management across the business Incident management and service request delivery in line with IT department SLAs Responding to alerts generated from infrastructure monitoring and security tools, and resolution within SLA Supporting a multi site environment including associated infrastructure L3 support covering Microsoft Endpoint Management (Intune), AD, AAD and Defender Be a confident powershell user. Problem management, including root cause analysis and pro-active identification of EUC risks and issues Contributing to the IT roadmap and service improvement plans for EUC services, with particular focus on Microsoft technologies Implementing changes in line with the IT change management process and CAB Creation of documentation to reflect existing systems, infrastructure & processes; also ensuring that documentation is maintained and kept up to date. Assisting with Project implementations. Skills required: Proven experience to L3 on Microsoft Desktop Operating Systems - 5 Years + experience - Essential Proven device management (Windows, IOS, Android) & deployment experience using Entra ID and Intune/SCCM or similar tooling - 5 Years + experience - Essential Advanced software packaging, software management, browser management and app locker experience - 5 Years + experience - Essential Good Powershell Scripting experience to manage devices/users on a large scale(10,000 + Users) - 5 Years + experience - Essential L3 experience of managing and maintaining EUC workloads using Active Directory/GPO - 5 Years + experience - Essential Advanced knowledge and experience supporting O365 - Essential - 5 Years + experience - Essential Practical experience supporting and maintaining EUC Hardware (Dell, HP) - Essential You will also need to have supported an environment of atleast 5,000 users. Please apply for more info!
IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st -2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st -2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer Server Side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling Switches, Routers, VPN setups, and telephony systems. Essential Requirements of the IT Support Engineer: - Proficient in Microsoft Server operating systems and associated roles. - Familiarity with Linux server systems and their functionalities. - Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and AWS. - Possess strong IT skills with a keen interest in technology. - Hold a full UK driving license with access to personal transportation. - Flexibility to work additional hours as business needs dictate. Responsibilities of the IT Support Engineer: - Deliver IT Support both remotely and on-site, resolving issues promptly. - Manage Active Directory and group policies for efficient administration. - Oversee shared files, folders, and backups to ensure data security and compliance. - Deploy and configure laptops, desktops, and VoIP phones. - Handle hardware relocation tasks during office transitions. - Collaborate with third-party providers to address support needs. - Maintain server hardware and infrastructure, including on-premises and cloud systems. - Monitor infrastructure for potential outages and respond as needed. - Troubleshoot server hardware and infrastructure issues effectively. - Take ownership of incidents from start to resolution, keeping users informed throughout. - Participate in on-call rotations for urgent matters. - Update and maintain user support documentation for accessibility and accuracy. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer Glasgow Up to £25,000
24/04/2024
Full time
IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st -2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st -2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer Server Side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling Switches, Routers, VPN setups, and telephony systems. Essential Requirements of the IT Support Engineer: - Proficient in Microsoft Server operating systems and associated roles. - Familiarity with Linux server systems and their functionalities. - Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and AWS. - Possess strong IT skills with a keen interest in technology. - Hold a full UK driving license with access to personal transportation. - Flexibility to work additional hours as business needs dictate. Responsibilities of the IT Support Engineer: - Deliver IT Support both remotely and on-site, resolving issues promptly. - Manage Active Directory and group policies for efficient administration. - Oversee shared files, folders, and backups to ensure data security and compliance. - Deploy and configure laptops, desktops, and VoIP phones. - Handle hardware relocation tasks during office transitions. - Collaborate with third-party providers to address support needs. - Maintain server hardware and infrastructure, including on-premises and cloud systems. - Monitor infrastructure for potential outages and respond as needed. - Troubleshoot server hardware and infrastructure issues effectively. - Take ownership of incidents from start to resolution, keeping users informed throughout. - Participate in on-call rotations for urgent matters. - Update and maintain user support documentation for accessibility and accuracy. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer Glasgow Up to £25,000
Network Engineer Amsterdam, Netherlands Initial contract until end of 2024 + potential extensions Job Description: We are seeking a talented and experienced Network Engineer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining our core network infrastructure to ensure optimal performance, reliability, and security. This role requires a deep understanding of networking principles and technologies, as well as proficiency in a variety of networking tools and platforms including Azure networking, AWS networking, MPLS, SD-WAN, Cisco ACI, Palo Alto Firewalls, F5 load balancers, automation and orchestration using Terraform and Ansible and network hardware maintenance and troubleshooting. Responsibilities: - Design, implement, and manage network infrastructure solutions utilizing Cisco ACI, Palo Alto Firewalls, Cisco ISE and F5 load balancers, Verizon MPLS and SD-WAN environments. - Configure and troubleshoot network devices and services, including Routers, Switches, Firewalls, and load balancers. - Collaborate with cross-functional teams to develop and implement networking solutions that meet business requirements. - Monitor network performance and security, identifying and resolving issues in a timely manner. - Implement and maintain network automation and orchestration tools using Terraform and Ansible. - Design and implement network connectivity solutions in cloud environments such as Azure and AWS. - Develop and maintain documentation of network configurations, policies, and procedures. Required Skills and Experience: - Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum of 7 years of experience as a Network Engineer or similar role. - In-depth knowledge and experience with Cisco ACI, Palo Alto Firewalls, and F5 load balancers. - Strong understanding of networking concepts and protocols, including TCP/IP, VLANs, VPNs, BGP, SD-WAN and MPLS. - Experience with cloud networking technologies and platforms, particularly Azure and AWS. - Proficiency in network automation and orchestration tools such as Terraform and Ansible. - Strong analytical and problem-solving skills with a keen attention to detail. - Excellent communication and collaboration abilities, with a proven track record of working effectively in cross-functional teams.
24/04/2024
Project-based
Network Engineer Amsterdam, Netherlands Initial contract until end of 2024 + potential extensions Job Description: We are seeking a talented and experienced Network Engineer to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining our core network infrastructure to ensure optimal performance, reliability, and security. This role requires a deep understanding of networking principles and technologies, as well as proficiency in a variety of networking tools and platforms including Azure networking, AWS networking, MPLS, SD-WAN, Cisco ACI, Palo Alto Firewalls, F5 load balancers, automation and orchestration using Terraform and Ansible and network hardware maintenance and troubleshooting. Responsibilities: - Design, implement, and manage network infrastructure solutions utilizing Cisco ACI, Palo Alto Firewalls, Cisco ISE and F5 load balancers, Verizon MPLS and SD-WAN environments. - Configure and troubleshoot network devices and services, including Routers, Switches, Firewalls, and load balancers. - Collaborate with cross-functional teams to develop and implement networking solutions that meet business requirements. - Monitor network performance and security, identifying and resolving issues in a timely manner. - Implement and maintain network automation and orchestration tools using Terraform and Ansible. - Design and implement network connectivity solutions in cloud environments such as Azure and AWS. - Develop and maintain documentation of network configurations, policies, and procedures. Required Skills and Experience: - Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum of 7 years of experience as a Network Engineer or similar role. - In-depth knowledge and experience with Cisco ACI, Palo Alto Firewalls, and F5 load balancers. - Strong understanding of networking concepts and protocols, including TCP/IP, VLANs, VPNs, BGP, SD-WAN and MPLS. - Experience with cloud networking technologies and platforms, particularly Azure and AWS. - Proficiency in network automation and orchestration tools such as Terraform and Ansible. - Strong analytical and problem-solving skills with a keen attention to detail. - Excellent communication and collaboration abilities, with a proven track record of working effectively in cross-functional teams.
UX Researcher £45,000 - £60,000 + 10% bonus, training budget, generous pension, health and well being plan to name a few Hybrid/Oxford Full Time/Permanent The Company: My client is a globally recognised technology leader, specialising in motion capture technology. They develop high-performance software and hardware products for the entertainment, engineering, and life science industries. The Role: We seek a driven and experienced UX Researcher to join an expert Software Engineering team and work closely with the Product and QA Teams. As the UX Researcher, you will work on various interesting technical projects and strive to produce easy-to-use high-quality, robust applications. You will be passionate about designing complex products that solve real user problems. The primary responsibility of the design team is to ensure that users' needs, goals, and behaviours are considered in the design process, resulting in intuitive and easy-to-use interfaces. You would also be responsible for planning, conducting, and analysing research to gather insights about users and inform the design process. This is a hybrid role with the requirement to be on-site at their UK head office in Oxfordshire 2 days per week. Based on project requirements, travel to customer locations for research activities within the UK and abroad is also required. Key Responsibilities: Determine research objectives and employ appropriate research methodologies based on project requirements at various stages of the design cycle. Collaborate with stakeholders in Product, Development, and Design to align research with the overall project plan. Identify, screen and recruit participants for the research studies. Create a detailed research plan, including the travel logistics, in accordance with the project timelines and budget. Conduct research using various methods, such as contextual inquiry, diary studies, field studies, surveys, and usability tests, ensuring that research protocols and ethics guidelines are followed. Observe and document user behaviour by taking detailed notes and recording audio/video when appropriate and agreed with the participants. Analyse research to understand the needs, goals, and behaviour of the target users to derive meaningful insights from the data. Present key research findings and insights that have emerged from the research. Share user stories and pain points to provide a solid understanding of the user perspective. Create personas to represent different user archetypes. Create journey maps to showcase the user's experience across various touchpoints, highlighting pain points and user emotions. Document research findings, methodologies, participant profiles and any notable insights. Organise and store research data securely for future reference. Skills and Experience required: Proven experience working on UX research projects for complex software and applications. Knowledge of research methodologies, both qualitative and quantitative, and skills in conducting interviews, surveys, usability testing, card sorting, ethnographic research, and data analysis. Strong portfolio showcasing research projects, methodologies, and the impact of your work. Solid understanding of user-centred design principles and practices. Deep empathy for users and a determination to advocate their needs and perspectives. Excellent visualisation, communication and presentation skills A degree in a related field is preferred but not essential. Please apply via the link or contact (see below) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
24/04/2024
Full time
UX Researcher £45,000 - £60,000 + 10% bonus, training budget, generous pension, health and well being plan to name a few Hybrid/Oxford Full Time/Permanent The Company: My client is a globally recognised technology leader, specialising in motion capture technology. They develop high-performance software and hardware products for the entertainment, engineering, and life science industries. The Role: We seek a driven and experienced UX Researcher to join an expert Software Engineering team and work closely with the Product and QA Teams. As the UX Researcher, you will work on various interesting technical projects and strive to produce easy-to-use high-quality, robust applications. You will be passionate about designing complex products that solve real user problems. The primary responsibility of the design team is to ensure that users' needs, goals, and behaviours are considered in the design process, resulting in intuitive and easy-to-use interfaces. You would also be responsible for planning, conducting, and analysing research to gather insights about users and inform the design process. This is a hybrid role with the requirement to be on-site at their UK head office in Oxfordshire 2 days per week. Based on project requirements, travel to customer locations for research activities within the UK and abroad is also required. Key Responsibilities: Determine research objectives and employ appropriate research methodologies based on project requirements at various stages of the design cycle. Collaborate with stakeholders in Product, Development, and Design to align research with the overall project plan. Identify, screen and recruit participants for the research studies. Create a detailed research plan, including the travel logistics, in accordance with the project timelines and budget. Conduct research using various methods, such as contextual inquiry, diary studies, field studies, surveys, and usability tests, ensuring that research protocols and ethics guidelines are followed. Observe and document user behaviour by taking detailed notes and recording audio/video when appropriate and agreed with the participants. Analyse research to understand the needs, goals, and behaviour of the target users to derive meaningful insights from the data. Present key research findings and insights that have emerged from the research. Share user stories and pain points to provide a solid understanding of the user perspective. Create personas to represent different user archetypes. Create journey maps to showcase the user's experience across various touchpoints, highlighting pain points and user emotions. Document research findings, methodologies, participant profiles and any notable insights. Organise and store research data securely for future reference. Skills and Experience required: Proven experience working on UX research projects for complex software and applications. Knowledge of research methodologies, both qualitative and quantitative, and skills in conducting interviews, surveys, usability testing, card sorting, ethnographic research, and data analysis. Strong portfolio showcasing research projects, methodologies, and the impact of your work. Solid understanding of user-centred design principles and practices. Deep empathy for users and a determination to advocate their needs and perspectives. Excellent visualisation, communication and presentation skills A degree in a related field is preferred but not essential. Please apply via the link or contact (see below) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are recruiting for an SC Cleared IT Engineer for our client based in East London on contract who are a global IT Service Provider. Provide the customer deliverables to the requirements and timetable to be outlined and agreed with the customer and then included in the response document for RoM costs and inclusions. Windows 7,10 and 11 Experience required. SC Clearance required - only apply if you hold valid, current SC. Ability to quickly learn and support basic Desktop & Laptop hardware and software in W7/W10/W11 environment. Good MS Office products experience - Outlook 2007/2010 and Office 365. Experience of using IPAD, Android and other mobile devices. To be able to floor walk and deal with any technical quires. Able to navigate around the OS, to find and recreate desktop shortcuts. Able to add printers and map network connections. To follow scripts to build and configure laptops and desktops. To perform moves and changes and set up workstations. Mac skill desirable. Able to work in a Tech Bar environment so Excellent customer service required.
24/04/2024
Project-based
We are recruiting for an SC Cleared IT Engineer for our client based in East London on contract who are a global IT Service Provider. Provide the customer deliverables to the requirements and timetable to be outlined and agreed with the customer and then included in the response document for RoM costs and inclusions. Windows 7,10 and 11 Experience required. SC Clearance required - only apply if you hold valid, current SC. Ability to quickly learn and support basic Desktop & Laptop hardware and software in W7/W10/W11 environment. Good MS Office products experience - Outlook 2007/2010 and Office 365. Experience of using IPAD, Android and other mobile devices. To be able to floor walk and deal with any technical quires. Able to navigate around the OS, to find and recreate desktop shortcuts. Able to add printers and map network connections. To follow scripts to build and configure laptops and desktops. To perform moves and changes and set up workstations. Mac skill desirable. Able to work in a Tech Bar environment so Excellent customer service required.
Hardware Design Engineer - Permanent - Glasgow, Edinburgh, or Prestwick (hybrid) Evolve IT Recruitment are hiring for an exciting new opportunity with our ambitious client that is a leader in providing innovative products and solutions in the global video surveillance industry. Our client is keen to hire someone that thrives in a team-based and highly collaborative culture, where learning new technology and having fun are as important as your design and support in delivering to a leading manufacturing process. You will have the opportunity to work on exciting and challenging projects, applying your expert knowledge and skills to new product development, supporting the full life cycle from concept to manufacture. Ideally your background will include digital design and development, schematic capture, and EMC design practices, as well as any experience in PCB layouts and FPGA development. Our client has offices in Prestwick, Glasgow, and Edinburgh - you can be office based or work hybrid - they are happy to support what suits you and helps you to achieve your best work. Responsibilities: - You will be responsible for new product development, supporting the full life cycle from concept to manufacture - Maintain and update existing hardware designs - Manage external resources as required to deliver your projects - Work with the Design team, to meet brand and design requirements - Support the testing and debugging of new hardware, developing and utilising test software as required. - Aid the development of production test tools and software - Work with the software team, assist in the management and control of software releases Essential: - Digital Design and Development - Schematic Capture - EMC Design Practices - Test and Debugging - Generating production documentation Desirable: - Analogue Design experience - Any experience of OrCAD, Design Spark schematic capture packages - PCB Layout and FPGA development - VHDL, Altera, Lattice, Timing closure - Firmware development - Microcontroller or Linux - PCB Rework - Surface mount assembly
24/04/2024
Full time
Hardware Design Engineer - Permanent - Glasgow, Edinburgh, or Prestwick (hybrid) Evolve IT Recruitment are hiring for an exciting new opportunity with our ambitious client that is a leader in providing innovative products and solutions in the global video surveillance industry. Our client is keen to hire someone that thrives in a team-based and highly collaborative culture, where learning new technology and having fun are as important as your design and support in delivering to a leading manufacturing process. You will have the opportunity to work on exciting and challenging projects, applying your expert knowledge and skills to new product development, supporting the full life cycle from concept to manufacture. Ideally your background will include digital design and development, schematic capture, and EMC design practices, as well as any experience in PCB layouts and FPGA development. Our client has offices in Prestwick, Glasgow, and Edinburgh - you can be office based or work hybrid - they are happy to support what suits you and helps you to achieve your best work. Responsibilities: - You will be responsible for new product development, supporting the full life cycle from concept to manufacture - Maintain and update existing hardware designs - Manage external resources as required to deliver your projects - Work with the Design team, to meet brand and design requirements - Support the testing and debugging of new hardware, developing and utilising test software as required. - Aid the development of production test tools and software - Work with the software team, assist in the management and control of software releases Essential: - Digital Design and Development - Schematic Capture - EMC Design Practices - Test and Debugging - Generating production documentation Desirable: - Analogue Design experience - Any experience of OrCAD, Design Spark schematic capture packages - PCB Layout and FPGA development - VHDL, Altera, Lattice, Timing closure - Firmware development - Microcontroller or Linux - PCB Rework - Surface mount assembly
I am currently looking for a Product Engineer (Electrical) for an automotive client based in Milton Keynes on a contract basis. Here are the key details: Job Type: Contract - initial 9 months with likely extensions ( INSIDE OF IR35 ) Rate: £35-40 p/h Location: Milton Keynes - 2 days a week on site Key Tasks: Own Design and Release of Electrical Commodities and Electrical Components across various Battery programs Central point of coordination and decision making between product line engineers, customer teams, systems engineers, purchasing, suppliers and manufacturing About You: Experience of complex Electrical Distribution and Electrical Automotive Systems Experience in specifying and designing automotive/battery pack low voltage, high voltage and control hardware Degree in relevant Engineering discipline with a minimum 5 years relevant experience If you are interested then please send me your CV and I will be in touch. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive Recruitment Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
24/04/2024
Project-based
I am currently looking for a Product Engineer (Electrical) for an automotive client based in Milton Keynes on a contract basis. Here are the key details: Job Type: Contract - initial 9 months with likely extensions ( INSIDE OF IR35 ) Rate: £35-40 p/h Location: Milton Keynes - 2 days a week on site Key Tasks: Own Design and Release of Electrical Commodities and Electrical Components across various Battery programs Central point of coordination and decision making between product line engineers, customer teams, systems engineers, purchasing, suppliers and manufacturing About You: Experience of complex Electrical Distribution and Electrical Automotive Systems Experience in specifying and designing automotive/battery pack low voltage, high voltage and control hardware Degree in relevant Engineering discipline with a minimum 5 years relevant experience If you are interested then please send me your CV and I will be in touch. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive Recruitment Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Field Services Engineers based across the UK. This role is based in Edinburgh, on a 12-month contract basis, with scope for further extension. The role has been deemed Outside of IR35 Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Pay Rate ( Outside of IR35) Intelligent Resourceacts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email.
24/04/2024
Project-based
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Field Services Engineers based across the UK. This role is based in Edinburgh, on a 12-month contract basis, with scope for further extension. The role has been deemed Outside of IR35 Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Pay Rate ( Outside of IR35) Intelligent Resourceacts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email.
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
24/04/2024
Full time
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Embedded C++ Engineer (Microcontrollers, Obtain SC Clearance) Chertsey, Surrey (3+ days in the office) £50000 - £60000+ Excellent Benefits Please note you must be eligible to for SC (Security Clearance) to apply for this role. That requires you to be resident in the UK for the last 5 years, with no trips of 30 days or more out of the country during that time. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced C++ Developer. You will be working from their Chertsey site in leafy Surrey and will be required to work 3+ days per week in the office. You will need to have experience with Embedded design onto hardware with C++ experience. however, the design stage has already been completed for this project. Your new role Reporting to the Head of Engineering the role includes software design, development, and review for various systems, from small Embedded single processors to multi-processor networked systems. Collaborating closely with systems and hardware engineers, you'll create multidisciplinary solutions, defining software-hardware and software-firmware interfaces. Ensuring technical requirements are met at every stage of design, integration, and ultimately leading to customer acceptance. You will be joining a team of 4 and they will be the only software engineer on the project, so this is a really good opportunity to grow and progress into a Senior or Lead role. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You must have experience (3+ years) working as an Embedded Software Engineer using C++ in a Linux environment. You will have a passion using Microcontrollers and will have experience with Testing and Acceptance. A full understanding of the engineering life cycle is also important. You will ideally have knowledge of defence or MOD system gateways. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Embedded C++ Engineer (Microcontrollers, Obtain SC Clearance) Chertsey, Surrey (3+ days in the office) £50000 - £60000+ Excellent Benefits Please note you must be eligible to for SC (Security Clearance) to apply for this role. That requires you to be resident in the UK for the last 5 years, with no trips of 30 days or more out of the country during that time. Your new company This leading Defence Contractor business are looking to bolster their Software team with an experienced C++ Developer. You will be working from their Chertsey site in leafy Surrey and will be required to work 3+ days per week in the office. You will need to have experience with Embedded design onto hardware with C++ experience. however, the design stage has already been completed for this project. Your new role Reporting to the Head of Engineering the role includes software design, development, and review for various systems, from small Embedded single processors to multi-processor networked systems. Collaborating closely with systems and hardware engineers, you'll create multidisciplinary solutions, defining software-hardware and software-firmware interfaces. Ensuring technical requirements are met at every stage of design, integration, and ultimately leading to customer acceptance. You will be joining a team of 4 and they will be the only software engineer on the project, so this is a really good opportunity to grow and progress into a Senior or Lead role. As a small-medium enterprise, they benefit from having a flat organisation structure with only a few levels between a junior role and a department head, so you can spend more time with technical application and less time wrangling with red tape. It also means that your voice is heard and there is plenty of opportunity for you to make a meaningful impact upon the business. Roles here present fantastic opportunities to be involved across the whole design life cycle, and with such a wide portfolio of products and capabilities, you can expect varied and career-expanding work that takes you across different engineering domains and environments. What you'll need to succeed You must have experience (3+ years) working as an Embedded Software Engineer using C++ in a Linux environment. You will have a passion using Microcontrollers and will have experience with Testing and Acceptance. A full understanding of the engineering life cycle is also important. You will ideally have knowledge of defence or MOD system gateways. What you'll get in return The benefits here are great. You'll work a 37.5 hour week but can condense your hours into a 4-day week if you choose. There is flexi-time and you can earn up to 24 additional paid days off per year (or conversely can work overtime). 32 days holiday+ Christmas close down for a week. There is private medical cover too. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Subject - FPGA Developer - Xilinx - VHDL - Paignton - Competitive Salary - Excellent Benefits! Job Title - FPGA Developer (Xilinx, VHDL) Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - This role would suit a candidate with demonstrable industry experience of VHDL Product Specification & Development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. We are looking for a candidate with Xilinx FPGAs as opposed to Altera FPGAs or ASICs. The successful candidate would will have relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment, as well as strong experience in digital electronics. The Role - The key focus of this role is FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. This will include providing support, and the future development of existing Embedded firmware applications. Key Duties - FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. Design test/verification and qualification. Support and future development of existing Spirent Embedded firmware applications. Provide engineering support to internal Supply Chain and Client Services departments. Participate in the maintenance and enhancement of FPGA design processes and practices. Contribute to the on-going development and maintenance of existing products and features. Produce clear documentation to support the integration, system verification, configuration and use of the FPGA features. Requirements - Honours degree in Electronic Engineering, Computer Engineering, Computer Science, or a similar discipline Demonstrable post-graduate related experience of VHDL project specification and development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. Relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment. Experience with Xilinx FPGAs as opposed to Altera FPGAs or ASICs is preferable. Strong experience in digital electronics. HDL designer. Modelsim verification. Precision synthesis tool. Vivado place and route. Embedded firmware soft/hard platforms: Motorola Coldfire, Xilinx Microblaze or similar S/W languages C, C++, Visual Basic, TCL, Perl. Compilers: EDK hardware platform, Greenhills. Operating systems: Real Time applications running under Linux or Windows. Experience in Digital Modulation techniques, GNSS, Communications theory, Signal Processing, Encryption processes and Matlab are all advantages. Initiative - step up and take action without being asked. Look for opportunities to make a difference. Resourcefulness - adapt to new/difficult situations and devise ways to overcome obstacles. Decisive, determined, and persistent - demonstrating both individual and collective ownership. Excellent interpersonal communication and analytical skills. Team player with a highly collaborative and positive attitude. Communicates effectively with the ability to work as part of a multi-site team. Good problem-solving skills coupled with a strong aptitude to learn and innovate. Organised and methodical but also a creative thinker. To apply for this FPGA Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
24/04/2024
Full time
Subject - FPGA Developer - Xilinx - VHDL - Paignton - Competitive Salary - Excellent Benefits! Job Title - FPGA Developer (Xilinx, VHDL) Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - This role would suit a candidate with demonstrable industry experience of VHDL Product Specification & Development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. We are looking for a candidate with Xilinx FPGAs as opposed to Altera FPGAs or ASICs. The successful candidate would will have relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment, as well as strong experience in digital electronics. The Role - The key focus of this role is FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. This will include providing support, and the future development of existing Embedded firmware applications. Key Duties - FPGA implementation from either internally generated design specifications or externally published Interface Control Documentation. Design test/verification and qualification. Support and future development of existing Spirent Embedded firmware applications. Provide engineering support to internal Supply Chain and Client Services departments. Participate in the maintenance and enhancement of FPGA design processes and practices. Contribute to the on-going development and maintenance of existing products and features. Produce clear documentation to support the integration, system verification, configuration and use of the FPGA features. Requirements - Honours degree in Electronic Engineering, Computer Engineering, Computer Science, or a similar discipline Demonstrable post-graduate related experience of VHDL project specification and development, test bench development and Scripting experience, working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing. Relevant industrial experience and strong FPGA firmware programming skills using VHDL in a high-speed logic (>100MHz) environment. Experience with Xilinx FPGAs as opposed to Altera FPGAs or ASICs is preferable. Strong experience in digital electronics. HDL designer. Modelsim verification. Precision synthesis tool. Vivado place and route. Embedded firmware soft/hard platforms: Motorola Coldfire, Xilinx Microblaze or similar S/W languages C, C++, Visual Basic, TCL, Perl. Compilers: EDK hardware platform, Greenhills. Operating systems: Real Time applications running under Linux or Windows. Experience in Digital Modulation techniques, GNSS, Communications theory, Signal Processing, Encryption processes and Matlab are all advantages. Initiative - step up and take action without being asked. Look for opportunities to make a difference. Resourcefulness - adapt to new/difficult situations and devise ways to overcome obstacles. Decisive, determined, and persistent - demonstrating both individual and collective ownership. Excellent interpersonal communication and analytical skills. Team player with a highly collaborative and positive attitude. Communicates effectively with the ability to work as part of a multi-site team. Good problem-solving skills coupled with a strong aptitude to learn and innovate. Organised and methodical but also a creative thinker. To apply for this FPGA Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Job Summary: We are seeking a talented and driven AI Developer on behalf of our client to join the team focusing on developing cutting-edge AI/ML solutions for mobile devices in the next generation wireless networks. Responsibilities: Design and develop efficient AI/ML models and applications for deployment on mobile devices and user equipment. Utilize state-of-the-art deep learning architectures like ResNets, Transformers, and other neural network models, optimizing them for ondevice performance and energy efficiency. Integrate and optimize AI/ML models with mobile device hardware, including GPUs, specialized AI accelerators, and Embedded systems. Analyze and evaluate the performance of AI/ML models using various datasets and metrics, iterating and refining the models as needed. Qualifications: Ph.D. degree in Computer Science, Electrical Engineering, Mathematics, Control Theory, or related field with a strong focus on AI/ML. Extensive hands-on experience with AI/ML frameworks such as PyTorch, TensorFlow, MXNet, JAX, and proficiency in programming languages like Python. Solid understanding of deep learning architectures, neural network design, and optimization techniques for efficient model deployment. Familiarity with mobile device platforms, Embedded systems, and hardware acceleration for AI/ML workloads. Knowledge of communication systems like 5G-NR and baseband signal processing algorithms is a strong plus. Excellent problem-solving skills, with the ability to handle challenges, work under pressure, and deliver results in a team-based environment. Strong communication and collaboration skills, with the ability to work effectively in cross-functional and international teams. Industry experience in AI/ML or wireless communications is desirable but not mandatory. Demonstrated ability to learn quickly and adapt to new technologies and challenges.
24/04/2024
Job Summary: We are seeking a talented and driven AI Developer on behalf of our client to join the team focusing on developing cutting-edge AI/ML solutions for mobile devices in the next generation wireless networks. Responsibilities: Design and develop efficient AI/ML models and applications for deployment on mobile devices and user equipment. Utilize state-of-the-art deep learning architectures like ResNets, Transformers, and other neural network models, optimizing them for ondevice performance and energy efficiency. Integrate and optimize AI/ML models with mobile device hardware, including GPUs, specialized AI accelerators, and Embedded systems. Analyze and evaluate the performance of AI/ML models using various datasets and metrics, iterating and refining the models as needed. Qualifications: Ph.D. degree in Computer Science, Electrical Engineering, Mathematics, Control Theory, or related field with a strong focus on AI/ML. Extensive hands-on experience with AI/ML frameworks such as PyTorch, TensorFlow, MXNet, JAX, and proficiency in programming languages like Python. Solid understanding of deep learning architectures, neural network design, and optimization techniques for efficient model deployment. Familiarity with mobile device platforms, Embedded systems, and hardware acceleration for AI/ML workloads. Knowledge of communication systems like 5G-NR and baseband signal processing algorithms is a strong plus. Excellent problem-solving skills, with the ability to handle challenges, work under pressure, and deliver results in a team-based environment. Strong communication and collaboration skills, with the ability to work effectively in cross-functional and international teams. Industry experience in AI/ML or wireless communications is desirable but not mandatory. Demonstrated ability to learn quickly and adapt to new technologies and challenges.
Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract We require a Robotics Engineer/Site Manager to deal with Industrial Scale Automation Sortation HardWare This is a very Data Driven role - Starting in Zaragoza but then Spanning across various EU sites (Expenses Covered) The scope would be: - Provide on-site support to Identify, analyze, optimize and resolve advanced robotics system issues. - Optimization tasks such as: parameter changes, mechanical alignments, sensor adjustments and air pressure regulation. - Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of advanced robotics system. Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract
23/04/2024
Project-based
Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract We require a Robotics Engineer/Site Manager to deal with Industrial Scale Automation Sortation HardWare This is a very Data Driven role - Starting in Zaragoza but then Spanning across various EU sites (Expenses Covered) The scope would be: - Provide on-site support to Identify, analyze, optimize and resolve advanced robotics system issues. - Optimization tasks such as: parameter changes, mechanical alignments, sensor adjustments and air pressure regulation. - Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of advanced robotics system. Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract
Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
23/04/2024
Full time
Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Data Center Engineer - Europe - Remote As a pivotal member within our IT infrastructure division, the Data Center Expert will assume responsibility for crafting, executing, and upholding the integrity of our data center environments. Responsibilities: Data Center Design and Strategy: Collaborate with stakeholders to evaluate business requirements and devise scalable and efficient data center solutions. Infrastructure Deployment and Care: Set up and manage data center hardware, encompassing Servers, storage, and networking devices. Capacity Management: Monitor and assess data center resource utilization to predict capacity needs and strategize for future expansion. Security and Regulatory Compliance: Implement and uphold security protocols to safeguard data center assets and ensure adherence to industry standards and regulations. Troubleshooting and Incident Management: Identify and resolve hardware, software, and connectivity issues promptly. Performance Enhancement: Enhance data center performance through ongoing monitoring, fine-tuning, and proactive identification of bottlenecks or inefficiencies. Collaboration with IT Teams: Work closely with other IT departments to optimize processes and enhance overall system performance. Documentation and Training: Maintain thorough documentation of data center configurations, protocols, and best practices. Requirements: Prior experience with fundamental data center interdependencies across various domains and their associated ramifications. Comprehensive understanding of data center technologies, functionality, and rudimentary design principles. Proficiency in interpreting construction diagrams and familiarity with ITIL and service operation within data center contexts. Basic comprehension of data center governance and service management is advantageous. Proficiency in English is required.
23/04/2024
Project-based
Data Center Engineer - Europe - Remote As a pivotal member within our IT infrastructure division, the Data Center Expert will assume responsibility for crafting, executing, and upholding the integrity of our data center environments. Responsibilities: Data Center Design and Strategy: Collaborate with stakeholders to evaluate business requirements and devise scalable and efficient data center solutions. Infrastructure Deployment and Care: Set up and manage data center hardware, encompassing Servers, storage, and networking devices. Capacity Management: Monitor and assess data center resource utilization to predict capacity needs and strategize for future expansion. Security and Regulatory Compliance: Implement and uphold security protocols to safeguard data center assets and ensure adherence to industry standards and regulations. Troubleshooting and Incident Management: Identify and resolve hardware, software, and connectivity issues promptly. Performance Enhancement: Enhance data center performance through ongoing monitoring, fine-tuning, and proactive identification of bottlenecks or inefficiencies. Collaboration with IT Teams: Work closely with other IT departments to optimize processes and enhance overall system performance. Documentation and Training: Maintain thorough documentation of data center configurations, protocols, and best practices. Requirements: Prior experience with fundamental data center interdependencies across various domains and their associated ramifications. Comprehensive understanding of data center technologies, functionality, and rudimentary design principles. Proficiency in interpreting construction diagrams and familiarity with ITIL and service operation within data center contexts. Basic comprehension of data center governance and service management is advantageous. Proficiency in English is required.
IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+ VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+
23/04/2024
Full time
IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+ VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
23/04/2024
Full time
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
My client is looking for EC&I Engineer that had knowledge of all elements of EC&I. You'll be working for a leading Process/Chemical company based in Huddersfield. The client are an International Design House that provides engineering design, project management and construction management services for various industrial sectors but mainly focus in the Chemical/Process industries. Skills: Fully operational in specification and selection of all common types of industrial instruments (pressure, temperature, flow, level, weight, pH, conductivity) and valves Awareness of special analytical instruments Fully operational in hardware specification and selection of PLC/Scada/DCS systems Fully operational in producing URS and checking FDS and FAT Plans and FAT execution. Working knowledge of software standards such as batch management. Fully operational in all commonly used Microsoft software (Word, Excel etc) and AutoCAD 2D. AutoCAD Electrical. Fully operational in working in line with an ISO 9000 QA system using standard formats as necessary. Fully operational in Lead EC&I Engineer role in multi-disciplinary team and interfacing with clients. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
23/04/2024
Project-based
My client is looking for EC&I Engineer that had knowledge of all elements of EC&I. You'll be working for a leading Process/Chemical company based in Huddersfield. The client are an International Design House that provides engineering design, project management and construction management services for various industrial sectors but mainly focus in the Chemical/Process industries. Skills: Fully operational in specification and selection of all common types of industrial instruments (pressure, temperature, flow, level, weight, pH, conductivity) and valves Awareness of special analytical instruments Fully operational in hardware specification and selection of PLC/Scada/DCS systems Fully operational in producing URS and checking FDS and FAT Plans and FAT execution. Working knowledge of software standards such as batch management. Fully operational in all commonly used Microsoft software (Word, Excel etc) and AutoCAD 2D. AutoCAD Electrical. Fully operational in working in line with an ISO 9000 QA system using standard formats as necessary. Fully operational in Lead EC&I Engineer role in multi-disciplinary team and interfacing with clients. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.