Are you an ambitious Network Engineer looking for a new challenge? Would you like to join a respected asset management business in a high profile role? Can you demonstrate diverse engineering experience working across network, security and infrastructure? Do you have exceptional hands-on skills in enterprise routing and switching field, preferably Cisco CCNP/CCDP or CCNP Security certified? This is an excellent opportunity to join an established asset management business, initially on a contract basis with the opportunity to move to permanent employment in the future. Your key duties will be to deploy, manage, and troubleshoot various products and tools in the network and security field to ensure seamless operations of the organisation global infrastructure. Proactively utilise monitoring tools to locate, diagnose and resolve network security related issues throughout the global, large scale, multi-protocol and multi-vendor infrastructure. Plan and execute network and security changes with proper anticipation of risk, outage, and impact, perform data centre operational work, managing and maintaining business critical data centres and work with various vendors in resolving support cases, RMAs, platform upgrades and refreshes. As the ideal candidate you will be able to demonstrate strong AWS infrastructure experience with focus on data engineering services. Effective hands-on skills in enterprise routing and switching field, preferably Cisco CCNP/CCDP or CCNP Security certified. Strong fundamental knowledge of TCP/IP stack, application protocols (DHCP, DNS, HTTP, SNMP, NTP) and networking protocols and concepts (BGP, OSPF, VRF, NAT, Clustering, High Availability, Load Balancing, QoS). Strong hands-on experience with networking products such as Cisco Routers, Cisco Nexus/Catalyst Switches, Arista and Aruba Switches, exposure to network security products, preferably Zscaler, Palo Alto and Cisco ASA is a big plus. The role is offered on an initial contract basis with expectation of moving to permanent employment in the future, day rate of circa £300 Inside IR35 - Hybrid working 3 days in the office each week subject to business requirements
28/03/2024
Project-based
Are you an ambitious Network Engineer looking for a new challenge? Would you like to join a respected asset management business in a high profile role? Can you demonstrate diverse engineering experience working across network, security and infrastructure? Do you have exceptional hands-on skills in enterprise routing and switching field, preferably Cisco CCNP/CCDP or CCNP Security certified? This is an excellent opportunity to join an established asset management business, initially on a contract basis with the opportunity to move to permanent employment in the future. Your key duties will be to deploy, manage, and troubleshoot various products and tools in the network and security field to ensure seamless operations of the organisation global infrastructure. Proactively utilise monitoring tools to locate, diagnose and resolve network security related issues throughout the global, large scale, multi-protocol and multi-vendor infrastructure. Plan and execute network and security changes with proper anticipation of risk, outage, and impact, perform data centre operational work, managing and maintaining business critical data centres and work with various vendors in resolving support cases, RMAs, platform upgrades and refreshes. As the ideal candidate you will be able to demonstrate strong AWS infrastructure experience with focus on data engineering services. Effective hands-on skills in enterprise routing and switching field, preferably Cisco CCNP/CCDP or CCNP Security certified. Strong fundamental knowledge of TCP/IP stack, application protocols (DHCP, DNS, HTTP, SNMP, NTP) and networking protocols and concepts (BGP, OSPF, VRF, NAT, Clustering, High Availability, Load Balancing, QoS). Strong hands-on experience with networking products such as Cisco Routers, Cisco Nexus/Catalyst Switches, Arista and Aruba Switches, exposure to network security products, preferably Zscaler, Palo Alto and Cisco ASA is a big plus. The role is offered on an initial contract basis with expectation of moving to permanent employment in the future, day rate of circa £300 Inside IR35 - Hybrid working 3 days in the office each week subject to business requirements
Global Senior Security Engineer- £81k-£91k Permanent London - Hybrid Are you passionate about safeguarding sensitive data and thwarting digital threats? We're partnering with a leading global law firm to find a Senior Security Engineer who will be the driving force in their dynamic and collaborative environment. Working Hours and Location: Hybrid working model with 2-3 days in the London, Liverpool Street offices. Hours: 9:00 a.m. to 5:00 p.m. with flexibility in accordance with the needs of the business. As a Global Senior Security Engineer, you'll play a crucial role in architecting and maintaining robust security infrastructure. From managing security risks to spearheading the transition to cloud-based solutions, your expertise will be pivotal in ensuring the integrity of the digital ecosystem. Join a collaborative team where your skills are valued and your growth is supported. Enjoy flexible working hours and a supportive environment that prioritises work-life balance. Your responsibilities will include: Designing and maintaining secure architecture Managing security risks and communicating them effectively Implementing cloud security solutions (eg, Azure, O365) Developing and updating security documentation Overseeing Data Loss Prevention (DLP) systems Assisting in defining DLP policies and incident response Collaborating with IT for security standards Monitoring physical data security methods To excel in this role, you'll need: Extensive InfoSec experience Expertise in networking and security standards Strong CISSP and CEH knowledge Familiarity with ISO 27002 Good documentation and authentication skills Familiarity with security tools like Microsoft Defender, CyberArk, etc. Strong communication skills Exceptional problem-solving abilities and strategic thinking A customer-centric approach with the ability to anticipate needs Ready to fortify digital defences and shape the future of cybersecurity? Apply now to be part of a dynamic global team
28/03/2024
Full time
Global Senior Security Engineer- £81k-£91k Permanent London - Hybrid Are you passionate about safeguarding sensitive data and thwarting digital threats? We're partnering with a leading global law firm to find a Senior Security Engineer who will be the driving force in their dynamic and collaborative environment. Working Hours and Location: Hybrid working model with 2-3 days in the London, Liverpool Street offices. Hours: 9:00 a.m. to 5:00 p.m. with flexibility in accordance with the needs of the business. As a Global Senior Security Engineer, you'll play a crucial role in architecting and maintaining robust security infrastructure. From managing security risks to spearheading the transition to cloud-based solutions, your expertise will be pivotal in ensuring the integrity of the digital ecosystem. Join a collaborative team where your skills are valued and your growth is supported. Enjoy flexible working hours and a supportive environment that prioritises work-life balance. Your responsibilities will include: Designing and maintaining secure architecture Managing security risks and communicating them effectively Implementing cloud security solutions (eg, Azure, O365) Developing and updating security documentation Overseeing Data Loss Prevention (DLP) systems Assisting in defining DLP policies and incident response Collaborating with IT for security standards Monitoring physical data security methods To excel in this role, you'll need: Extensive InfoSec experience Expertise in networking and security standards Strong CISSP and CEH knowledge Familiarity with ISO 27002 Good documentation and authentication skills Familiarity with security tools like Microsoft Defender, CyberArk, etc. Strong communication skills Exceptional problem-solving abilities and strategic thinking A customer-centric approach with the ability to anticipate needs Ready to fortify digital defences and shape the future of cybersecurity? Apply now to be part of a dynamic global team
Senior Network Engineer - 6 months - Uxbridge We're currently representing a leading IT Solutions Provider who are looking to recruit a Senior Network Engineer for an initial 6-month contract. Responsibilities: Regularly engage with clients and internal teams, including developers and analyst teams. Capable of collaborating with 3rd party vendors, OEMs, and product suppliers. Hands-on experience in infrastructure as code, constructing CI/CD pipelines, starting from scratch. Proficient in aiding DevOps teams with networking inquiries. Skills/Must have: Ability to navigate technical and architectural discussions for Data Centre hosting and migration. Proficiency in Network operations, Design, Solution, and Implementation support is desired. A robust background in networking, SaaS, and security is essential, with a deep understanding of IPSEC, GRE, HTTP/HTTPS, and DNS protocols. Mandated experience with Palo Alto and FortiGate Firewall, along with various Firewall backgrounds, and expertise in hybrid cloud integration. Essential experience with Proxy and SSL. Contract Details: Duration: 6 months Location: Uxbrdige Determination: Inside IR35 Day Rate: £350 Per Day - £400 Per Day Start Date: ASAP Senior Network Engineer - 6 months - Uxbridge
28/03/2024
Project-based
Senior Network Engineer - 6 months - Uxbridge We're currently representing a leading IT Solutions Provider who are looking to recruit a Senior Network Engineer for an initial 6-month contract. Responsibilities: Regularly engage with clients and internal teams, including developers and analyst teams. Capable of collaborating with 3rd party vendors, OEMs, and product suppliers. Hands-on experience in infrastructure as code, constructing CI/CD pipelines, starting from scratch. Proficient in aiding DevOps teams with networking inquiries. Skills/Must have: Ability to navigate technical and architectural discussions for Data Centre hosting and migration. Proficiency in Network operations, Design, Solution, and Implementation support is desired. A robust background in networking, SaaS, and security is essential, with a deep understanding of IPSEC, GRE, HTTP/HTTPS, and DNS protocols. Mandated experience with Palo Alto and FortiGate Firewall, along with various Firewall backgrounds, and expertise in hybrid cloud integration. Essential experience with Proxy and SSL. Contract Details: Duration: 6 months Location: Uxbrdige Determination: Inside IR35 Day Rate: £350 Per Day - £400 Per Day Start Date: ASAP Senior Network Engineer - 6 months - Uxbridge
Senior Control System Architect (Scada) Woking (Hybrid working 3 days per week onsite) £75,000 Must hold current SC or be eligible for and willing to obtain SC clearance. Can you unlock the potential of power transmission as a Senior Control System Architect! In this pivotal role, you will spearhead the design and implementation of Power Transmission SCADA and Data Historian systems. Working collaboratively with a dynamic team, you'll be at the forefront of technical guidance, ensuring the delivery of high-quality solutions within optimal timeframes and costs. Key Responsibilities: Collaborate closely with stakeholders and suppliers to achieve project goals. Take ownership of producing top-notch solutions while optimizing delivery time and cost. Ensure system designs align with business requirements and adhere to Architecture Principles. Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (eg, GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. Proficiency in control room protocols (ICCP, C37.118, IEC 60870-5-104/101, Modbus, etc.). Strong understanding of databases (Oracle, SQL, Cosmos DB). Ability to engage with stakeholders, perform Feasibility and Analysis, and create high-level design documents. Expertise in Industrial and IT Networks protocols, VLAN, VPN, DMZ, Firewalls, Switches, Load balancers, and related standards (ISA 95). Clear understanding of Enterprise and Secure networks, with the ability to delineate system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST/SOAP API). Robust understanding of NIST/NIS-D Security Requirements and Compliance, with knowledge of IDS. Excellent communication and interpersonal skills, with the ability to work independently and collaboratively in a multi-disciplinary team. Demonstrated ability to recognize and communicate project risks and adapt to changing priorities. SC Clearance or eligibility for SC Clearance is a must. It would be advantageous if you had an understanding of Settlements, Renewable Energy, etc.
28/03/2024
Full time
Senior Control System Architect (Scada) Woking (Hybrid working 3 days per week onsite) £75,000 Must hold current SC or be eligible for and willing to obtain SC clearance. Can you unlock the potential of power transmission as a Senior Control System Architect! In this pivotal role, you will spearhead the design and implementation of Power Transmission SCADA and Data Historian systems. Working collaboratively with a dynamic team, you'll be at the forefront of technical guidance, ensuring the delivery of high-quality solutions within optimal timeframes and costs. Key Responsibilities: Collaborate closely with stakeholders and suppliers to achieve project goals. Take ownership of producing top-notch solutions while optimizing delivery time and cost. Ensure system designs align with business requirements and adhere to Architecture Principles. Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (eg, GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. Proficiency in control room protocols (ICCP, C37.118, IEC 60870-5-104/101, Modbus, etc.). Strong understanding of databases (Oracle, SQL, Cosmos DB). Ability to engage with stakeholders, perform Feasibility and Analysis, and create high-level design documents. Expertise in Industrial and IT Networks protocols, VLAN, VPN, DMZ, Firewalls, Switches, Load balancers, and related standards (ISA 95). Clear understanding of Enterprise and Secure networks, with the ability to delineate system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST/SOAP API). Robust understanding of NIST/NIS-D Security Requirements and Compliance, with knowledge of IDS. Excellent communication and interpersonal skills, with the ability to work independently and collaboratively in a multi-disciplinary team. Demonstrated ability to recognize and communicate project risks and adapt to changing priorities. SC Clearance or eligibility for SC Clearance is a must. It would be advantageous if you had an understanding of Settlements, Renewable Energy, etc.
Logix Resourcing are currently partnered with a global, bespoke engineering practice who are looking to hire a Senior Technology Design Engineer/consultant on a permanent basis. You will have the opportunity to work within our client's technology team on internationally recognised projects that specialise within audio visual and tech engineering on some of the largest scale sporting events. You will have a minimum of 4/5 years' experience working in your field coming from either a design or architectural engineering background. You will be responsible for implementing and providing state of the art ICT design technologies and proposals for a number of different infrastructure projects based in the UK, Europe, and US. These events include the sporting, musical, multipurpose venues/stadium/auditoriums. It is critical that you have demonstratable experience with each of the following: Structured Cabling System (SCS), Security CCTV, Data LAN network, Wireless LAN, EPOS Systems, Sensor Tracking System, GPS, IPTV, PA/GA, AV (Audio/Visual) and acoustics systems. The successful Technology Design Engineer should also be familiar with CDM regulations and designer responsibilities whilst also having industry experience of AutoCAD, REVIT and bluebeam Revu You will be part of the wider technology team and be asked to work collaboratively with our client's other technology teams in the US and also in Manchester, UK. This role is to be based in Central London on a hybrid basis (2/3 days work from home). Salary: Up to £67,000 per annum Other benefits: Pension Private Health insurance Life insurance Educational and professional development opportunities 23 days' holiday plus public holiday
28/03/2024
Full time
Logix Resourcing are currently partnered with a global, bespoke engineering practice who are looking to hire a Senior Technology Design Engineer/consultant on a permanent basis. You will have the opportunity to work within our client's technology team on internationally recognised projects that specialise within audio visual and tech engineering on some of the largest scale sporting events. You will have a minimum of 4/5 years' experience working in your field coming from either a design or architectural engineering background. You will be responsible for implementing and providing state of the art ICT design technologies and proposals for a number of different infrastructure projects based in the UK, Europe, and US. These events include the sporting, musical, multipurpose venues/stadium/auditoriums. It is critical that you have demonstratable experience with each of the following: Structured Cabling System (SCS), Security CCTV, Data LAN network, Wireless LAN, EPOS Systems, Sensor Tracking System, GPS, IPTV, PA/GA, AV (Audio/Visual) and acoustics systems. The successful Technology Design Engineer should also be familiar with CDM regulations and designer responsibilities whilst also having industry experience of AutoCAD, REVIT and bluebeam Revu You will be part of the wider technology team and be asked to work collaboratively with our client's other technology teams in the US and also in Manchester, UK. This role is to be based in Central London on a hybrid basis (2/3 days work from home). Salary: Up to £67,000 per annum Other benefits: Pension Private Health insurance Life insurance Educational and professional development opportunities 23 days' holiday plus public holiday
IT Radio Engineer Redditch, Worcestershire £30k - £40k per annum Advantage Resourcing are seeking an IT Radio Engineer to join a leading Telecommunications company based in Redditch, Worcester. Job Descriptions My client is a rapidly expanding Telecommunications company providing communication solutions to some of the worlds most recognised brands. Reporting to the Programme Manager within the Operations team, the Senior Engineer will be the go-to Engineer within the Engineering team offering support to fellow members of the team whilst being able to get stuck into the nitty gritty of what is required. The successful candidate will be highly organised and competent with both complex and basic engineering tasks limited within the scope of Radio Telecommunications. A good working knowledge of the Microsoft 365 Suite including Word, Excel and Outlook is essential. Key Roles and Responsibilities: Technologies include (but not limited to) Digital/Analogue Radio systems, Integrated Control Desk Systems, voice systems (PA), CCTV and Distributed Antenna Systems. Configuring/integrating manufacturer equipment to interface with the customer environment in terms of Telephony/SIP/IT networks/IP plans. The ability to work in a self-supervised and structured manner with a disciplined work ethic. Attention to detail throughout the life cycle of the project from design, build, acceptance testing, installation and As Built documentation. Essential Skills/Requirements: 4+ years in a Senior Engineering role Strong electronic bench engineering skills Excellent organisational skills including the ability to prioritise tasks and increase productivity. The ability to work as part of a wider organisational team. A full clean driving licence. To pass enhanced security checks such as DBS or higher. If you are interested and would like to find out more, please apply with your updated CV and reach out to Tom Johnson - Ref: 72408
27/03/2024
Full time
IT Radio Engineer Redditch, Worcestershire £30k - £40k per annum Advantage Resourcing are seeking an IT Radio Engineer to join a leading Telecommunications company based in Redditch, Worcester. Job Descriptions My client is a rapidly expanding Telecommunications company providing communication solutions to some of the worlds most recognised brands. Reporting to the Programme Manager within the Operations team, the Senior Engineer will be the go-to Engineer within the Engineering team offering support to fellow members of the team whilst being able to get stuck into the nitty gritty of what is required. The successful candidate will be highly organised and competent with both complex and basic engineering tasks limited within the scope of Radio Telecommunications. A good working knowledge of the Microsoft 365 Suite including Word, Excel and Outlook is essential. Key Roles and Responsibilities: Technologies include (but not limited to) Digital/Analogue Radio systems, Integrated Control Desk Systems, voice systems (PA), CCTV and Distributed Antenna Systems. Configuring/integrating manufacturer equipment to interface with the customer environment in terms of Telephony/SIP/IT networks/IP plans. The ability to work in a self-supervised and structured manner with a disciplined work ethic. Attention to detail throughout the life cycle of the project from design, build, acceptance testing, installation and As Built documentation. Essential Skills/Requirements: 4+ years in a Senior Engineering role Strong electronic bench engineering skills Excellent organisational skills including the ability to prioritise tasks and increase productivity. The ability to work as part of a wider organisational team. A full clean driving licence. To pass enhanced security checks such as DBS or higher. If you are interested and would like to find out more, please apply with your updated CV and reach out to Tom Johnson - Ref: 72408
Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus Global IT Services provider are recruiting for multiple mid level and senior security engineers to work on a security cleared project based in Luxemburg. The client is happy to consider people relocating from anywhere in the UK, EU or US. you will be responsible for designing, implementing, and managing security solutions to safeguard the network, applications, and digital assets. Key Responsibilities Replace/upgrade the current infrastructure with new versions or solutions. Recommend and implement new cyber security technologies and solutions. Monitor operational infrastructure - you will leverage standard tools and processes to respond and resolve incidents and requests. Incident Response - Monitor security events, investigate and respond to security incidents, and assist in post-incident analysis and remediation. Documentation: Create and maintain comprehensive documentation related to security configurations, policies, procedures, and incidents. Collaboration: Work closely with cross-functional teams, including IT, Network, and Application Development, to ensure the integration of security measures across the organization. Research and Innovation: Stay up-to-date with emerging security threats, technologies, and best practices, and provide recommendations where appropriate. Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. At least 6 years of field experience in the networking and security area with solutions. Proven experience in network and application security, with expertise in Palo Alto, Bluecoat, F5 (LTM, ASM, APM), ASA VPN or Splunk. Knowledge of Firewall management, intrusion detection, content filtering, web application security, and VPN technologies. Proficiency in PKI design and management, digital certificate issuance, and secure key management. Strong communication skills and the ability to collaborate with diverse teams. A proactive approach to identifying and mitigating security vulnerabilities and risks. Demonstrated ability to work in a fast-paced and dynamic environment. Fluent in English Key Skills Automation Tools, Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Security Technologies, TCP/IP Networking, Threat Management Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus
26/03/2024
Full time
Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus Global IT Services provider are recruiting for multiple mid level and senior security engineers to work on a security cleared project based in Luxemburg. The client is happy to consider people relocating from anywhere in the UK, EU or US. you will be responsible for designing, implementing, and managing security solutions to safeguard the network, applications, and digital assets. Key Responsibilities Replace/upgrade the current infrastructure with new versions or solutions. Recommend and implement new cyber security technologies and solutions. Monitor operational infrastructure - you will leverage standard tools and processes to respond and resolve incidents and requests. Incident Response - Monitor security events, investigate and respond to security incidents, and assist in post-incident analysis and remediation. Documentation: Create and maintain comprehensive documentation related to security configurations, policies, procedures, and incidents. Collaboration: Work closely with cross-functional teams, including IT, Network, and Application Development, to ensure the integration of security measures across the organization. Research and Innovation: Stay up-to-date with emerging security threats, technologies, and best practices, and provide recommendations where appropriate. Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. At least 6 years of field experience in the networking and security area with solutions. Proven experience in network and application security, with expertise in Palo Alto, Bluecoat, F5 (LTM, ASM, APM), ASA VPN or Splunk. Knowledge of Firewall management, intrusion detection, content filtering, web application security, and VPN technologies. Proficiency in PKI design and management, digital certificate issuance, and secure key management. Strong communication skills and the ability to collaborate with diverse teams. A proactive approach to identifying and mitigating security vulnerabilities and risks. Demonstrated ability to work in a fast-paced and dynamic environment. Fluent in English Key Skills Automation Tools, Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Security Technologies, TCP/IP Networking, Threat Management Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus
DevOps Engineer - GCP, Kubernetes, Terraform Oliver Bernard are currently working with a Network and Security company who are looking to take on a DevOps/Cloud Engineer as part of current expansion plans across tech, due to a surge in demand for their platform. You will work in an extensive Team, devised of Frontend and Backend Developers, as well as Senior Cloud and DevOps Engineers to help drive the development across their existing platform. Working from Design, to Architecture, Development and Implementation, as a Mid or Snr Engineer you will be given large amounts of autonomy and ownership over how certain technologies are implemented and utilised within the Engineering team. A well-cultured and tight knit environment, the company have a small team that competes heavily with their sizeable competitors. With plans to upscale, they are always introducing new technologies, but currently working in a multi-cloud environment you'll be exposed to the following technologies: GCP Cloud (other Cloud backgrounds considered) Docker and Kubernetes Terraform and Puppet Jenkins and Git for CI/CD Python and Bash Scripting This position is open to Mid-Level and Senior profiles and is able to offer anywhere from €55-75K, Dependent on experience, and operates a hybrid working model in Malaga (2-3 office days p/week). DevOps Engineer - GCP, Kubernetes, Terraform
26/03/2024
Full time
DevOps Engineer - GCP, Kubernetes, Terraform Oliver Bernard are currently working with a Network and Security company who are looking to take on a DevOps/Cloud Engineer as part of current expansion plans across tech, due to a surge in demand for their platform. You will work in an extensive Team, devised of Frontend and Backend Developers, as well as Senior Cloud and DevOps Engineers to help drive the development across their existing platform. Working from Design, to Architecture, Development and Implementation, as a Mid or Snr Engineer you will be given large amounts of autonomy and ownership over how certain technologies are implemented and utilised within the Engineering team. A well-cultured and tight knit environment, the company have a small team that competes heavily with their sizeable competitors. With plans to upscale, they are always introducing new technologies, but currently working in a multi-cloud environment you'll be exposed to the following technologies: GCP Cloud (other Cloud backgrounds considered) Docker and Kubernetes Terraform and Puppet Jenkins and Git for CI/CD Python and Bash Scripting This position is open to Mid-Level and Senior profiles and is able to offer anywhere from €55-75K, Dependent on experience, and operates a hybrid working model in Malaga (2-3 office days p/week). DevOps Engineer - GCP, Kubernetes, Terraform
Network Risk and Compliance Analyst: Primary responsibilities will include: Develop and manage monitoring activities to ensure compliance with Information Security and Technology regulatory requirements and internal policies and standards Identify, develop and maintain key risk indicators to track and ensure compliance with established policies and standards Lead global and complex compliance remediation projects with cross-functional teams Conduct targeted reviews to identify risks, opportunities, and areas for improvement Lead development of management action plans; propose resolution options, identify responsible owners, and closure dates Proactively identify and report Information Security and Technology compliance risks Ensure risks are effectively identified, quantified, prioritized, communicated, and managed, including recommendations for risk mitigation, and identifying the root cause/key themes Effectively communicate findings and recommendations to management in detailed and organized format/process via presentations to stakeholders and senior management Manage Audit, Regulatory and Third-Part audits/risk assessments Lead development of formal responses to Audit and Regulatory inquiries or assessments. This may be comprised of documentation gathering, drafting of documents, and researching past activity and reports Centralize compliance responses/data to improve audit response time and create consistent responses across teams Interact with Auditors and Regulators as needed Develop and conduct ongoing risk and compliance training and education Role Requirements: Bachelor's degree in Computer Science, Cyber Security, Information Security, Information Systems Management, Information Technology Auditing or related relevant field Strong technical background in order to communicate effectively with Network Engineers Experience in leading projects, preferably global projects Experience with audits and/or compliance assessments/monitoring. PMI, CISSP, CISM, CISA a plus Ability to operate in a fast-paced global environment. Ability to work under pressure, meet tight deadlines and embrace change. Ability to communicate clearly to various levels of management (including executive management), across various business functions (including engineering)
25/03/2024
Full time
Network Risk and Compliance Analyst: Primary responsibilities will include: Develop and manage monitoring activities to ensure compliance with Information Security and Technology regulatory requirements and internal policies and standards Identify, develop and maintain key risk indicators to track and ensure compliance with established policies and standards Lead global and complex compliance remediation projects with cross-functional teams Conduct targeted reviews to identify risks, opportunities, and areas for improvement Lead development of management action plans; propose resolution options, identify responsible owners, and closure dates Proactively identify and report Information Security and Technology compliance risks Ensure risks are effectively identified, quantified, prioritized, communicated, and managed, including recommendations for risk mitigation, and identifying the root cause/key themes Effectively communicate findings and recommendations to management in detailed and organized format/process via presentations to stakeholders and senior management Manage Audit, Regulatory and Third-Part audits/risk assessments Lead development of formal responses to Audit and Regulatory inquiries or assessments. This may be comprised of documentation gathering, drafting of documents, and researching past activity and reports Centralize compliance responses/data to improve audit response time and create consistent responses across teams Interact with Auditors and Regulators as needed Develop and conduct ongoing risk and compliance training and education Role Requirements: Bachelor's degree in Computer Science, Cyber Security, Information Security, Information Systems Management, Information Technology Auditing or related relevant field Strong technical background in order to communicate effectively with Network Engineers Experience in leading projects, preferably global projects Experience with audits and/or compliance assessments/monitoring. PMI, CISSP, CISM, CISA a plus Ability to operate in a fast-paced global environment. Ability to work under pressure, meet tight deadlines and embrace change. Ability to communicate clearly to various levels of management (including executive management), across various business functions (including engineering)
IT Network Manager - High Wycombe Monday to Friday 8am - 4pm Permanent - Salary Up to £60,000 + Other excellent company benefits Lucid Connect have an exciting new opportunity to join an established and successful market leading IT solutions provider, as an IT Network Manager for one of their high profile clients in the High Wycombe area. We are looking for a candidate that has excellent technical, interpersonal, verbal and written skills with, preferably with experience working for a Managed Services IT solutions provider previously in a Technical Management capacity. The company heavily invest in their employees and have a very friendly working culture. This is a fantastic opportunity to join a successful and established organisation that can offer a long-term career with consistent learning and progression, even at Senior Level Overseeing a small team of Network Engineers, this role requires a Manager who has experience in Technical Operations across Microsoft applications and Networking, as well as Stakeholder Management, and will be the face of the Managed Services Provider to a Client with a Global Presence. Role responsibilities: Managing all stakeholders, providing overlay support to the company's international sites in Europe and Asia Manage an onsite IT team including coaching, mentoring, development, and all necessary HR processes and procedures (1-to-1's, annual appraisals etc) Prioritise workloads to maintain service levels and service KPI's within a structured service framework Ensure adherence to policies, processes, procedures and best practice throughout the delivery of IT services Support the day-to-day operation of the company's ICT systems Demonstrate exceptional customer service skills at all times Present complex management reports to senior stakeholders About you Proven experience of leading and developing IT support services, demonstrating exceptional communication and stakeholder management skills ITIL-based service management and/or the development of IT services Possess a track record of successful leadership and development of IT support services and have excellent communication and stakeholder management skills. Able to prioritise workload to maintain service levels and KPIs Attention to detail is a must with a methodical and professional approach to service delivery including appropriate due diligence, planning, documentation and engagement with service management, offsite support employees and third parties Required technical skills: Microsoft Applications, Office 365 (Email, SharePoint), Active Directory, Group Policy, Microsoft 365 Business, Intune, Windows Server Virtualisation technologies (VMWare/Hyper-V) Networking: TCP/IP, VLAN, switching, routing and Firewall configuration, VPNs and WAN environments, CCNA, Cisco fundamentals and/or Palo Alto Anti-virus & security technologies (CrowdStrike) Endpoint support and management (Desktops, Laptops & Mobile Devices) Printers and print services
25/03/2024
Full time
IT Network Manager - High Wycombe Monday to Friday 8am - 4pm Permanent - Salary Up to £60,000 + Other excellent company benefits Lucid Connect have an exciting new opportunity to join an established and successful market leading IT solutions provider, as an IT Network Manager for one of their high profile clients in the High Wycombe area. We are looking for a candidate that has excellent technical, interpersonal, verbal and written skills with, preferably with experience working for a Managed Services IT solutions provider previously in a Technical Management capacity. The company heavily invest in their employees and have a very friendly working culture. This is a fantastic opportunity to join a successful and established organisation that can offer a long-term career with consistent learning and progression, even at Senior Level Overseeing a small team of Network Engineers, this role requires a Manager who has experience in Technical Operations across Microsoft applications and Networking, as well as Stakeholder Management, and will be the face of the Managed Services Provider to a Client with a Global Presence. Role responsibilities: Managing all stakeholders, providing overlay support to the company's international sites in Europe and Asia Manage an onsite IT team including coaching, mentoring, development, and all necessary HR processes and procedures (1-to-1's, annual appraisals etc) Prioritise workloads to maintain service levels and service KPI's within a structured service framework Ensure adherence to policies, processes, procedures and best practice throughout the delivery of IT services Support the day-to-day operation of the company's ICT systems Demonstrate exceptional customer service skills at all times Present complex management reports to senior stakeholders About you Proven experience of leading and developing IT support services, demonstrating exceptional communication and stakeholder management skills ITIL-based service management and/or the development of IT services Possess a track record of successful leadership and development of IT support services and have excellent communication and stakeholder management skills. Able to prioritise workload to maintain service levels and KPIs Attention to detail is a must with a methodical and professional approach to service delivery including appropriate due diligence, planning, documentation and engagement with service management, offsite support employees and third parties Required technical skills: Microsoft Applications, Office 365 (Email, SharePoint), Active Directory, Group Policy, Microsoft 365 Business, Intune, Windows Server Virtualisation technologies (VMWare/Hyper-V) Networking: TCP/IP, VLAN, switching, routing and Firewall configuration, VPNs and WAN environments, CCNA, Cisco fundamentals and/or Palo Alto Anti-virus & security technologies (CrowdStrike) Endpoint support and management (Desktops, Laptops & Mobile Devices) Printers and print services
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
22/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
22/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/03/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.