Your new role Provide third line IT support Maintain virtualized server infrastructure, mostly within a window's domain. Apply security policies to secure the network and data and monitor and follow-up any security incidents. Troubleshoot network infrastructure Use of scripts to streamline processes, manage data and simplify workflows (ideally powershell) Maintain and enforce IT policies (group, hardware, software etc.) Ensure data is being backed up to schedule; check reporting on this is working. Manage and maintain computer deployment systems, ensure software for end user devices is updated. Document changes to systems and procedures for using these. What you'll need to succeed Demonstrable skills with Windows computer, Microsoft server and account management in an Active Directory environment, including group policy. Demonstrable ability to manage and maintain deployment solutions for computer operating and application software. Excellent troubleshooting skills with the ability to apply this across a range of technologies, including maintaining a virtualised server infrastructure. Comprehensive knowledge of IP and local area Ethernet and Wireless networking. Familiarity working with backing up data and checking for issues. Operational knowledge of open source operating systems and applications. (Desirable) Experience of troubleshooting Apple MAC computers (Desirable) What you'll get in return Flexible working options are available. An excellent contributory pension scheme Generous annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme and electric or ultra-low emission vehicle loan scheme Discounted bus travel and season ticket travel loans Membership to a variety of social and sports clubs What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
28/03/2024
Full time
Your new role Provide third line IT support Maintain virtualized server infrastructure, mostly within a window's domain. Apply security policies to secure the network and data and monitor and follow-up any security incidents. Troubleshoot network infrastructure Use of scripts to streamline processes, manage data and simplify workflows (ideally powershell) Maintain and enforce IT policies (group, hardware, software etc.) Ensure data is being backed up to schedule; check reporting on this is working. Manage and maintain computer deployment systems, ensure software for end user devices is updated. Document changes to systems and procedures for using these. What you'll need to succeed Demonstrable skills with Windows computer, Microsoft server and account management in an Active Directory environment, including group policy. Demonstrable ability to manage and maintain deployment solutions for computer operating and application software. Excellent troubleshooting skills with the ability to apply this across a range of technologies, including maintaining a virtualised server infrastructure. Comprehensive knowledge of IP and local area Ethernet and Wireless networking. Familiarity working with backing up data and checking for issues. Operational knowledge of open source operating systems and applications. (Desirable) Experience of troubleshooting Apple MAC computers (Desirable) What you'll get in return Flexible working options are available. An excellent contributory pension scheme Generous annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme and electric or ultra-low emission vehicle loan scheme Discounted bus travel and season ticket travel loans Membership to a variety of social and sports clubs What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role : Atlassian Application Support Engineer Contract Length: 6 months initially Location: London or Glasgow (Hybrid) IR35: Inside Rate : £750/day Security Clearance: Minimum of SC The Role: As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities: Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role To apply for this role please submit your latest CV or contact Aspect Resources Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
28/03/2024
Project-based
Role : Atlassian Application Support Engineer Contract Length: 6 months initially Location: London or Glasgow (Hybrid) IR35: Inside Rate : £750/day Security Clearance: Minimum of SC The Role: As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities: Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role To apply for this role please submit your latest CV or contact Aspect Resources Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
Senior Application Support Engineer Salary: $100k-$120k Location: Chicago, IL Hybrid: 2 days on-site, 3 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years related experience. Experience supporting JAVA applications running in JBoss/WebLogic. Experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging. Plusses Experience working with Verity/Teleform scanning software or OpenText Liquid Office. Responsibilities Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required.
26/03/2024
Full time
Senior Application Support Engineer Salary: $100k-$120k Location: Chicago, IL Hybrid: 2 days on-site, 3 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years related experience. Experience supporting JAVA applications running in JBoss/WebLogic. Experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging. Plusses Experience working with Verity/Teleform scanning software or OpenText Liquid Office. Responsibilities Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required.
Hays Specialist Recruitment
Dungannon, County Tyrone
Hays are excited to be working with a client who is seeking a SAP MM Consultant (Materials Management) to join their transactional services team where you will be reporting to the head of the enterprise. As their business is expanding, their shared service will create more career growth opportunities within a larger organisation. Additionally, they have plans to continue investing in technology to enhance efficiency and productivity.This role involves analysing and configuring supply chain systems, specifically in the SAP MM space. You will leverage analytical, communication, and problem-solving skills to optimise IT investments. What you'll do: Learn and Apply: Understand customer business processes and use this knowledge to solve defined business problems. Learn current ECC processes and retrofit configurations into the new SAP S/4HANA system, incorporating improvements agreed upon by business and project stakeholders. Design and Deliver: Create high-quality solutions through system configuration that align with overall business requirements. Collaborate: Interface with business process owners to enhance or introduce new application functionality. Resolve support tickets in this area. Documentation and Communication: Develop system documentation and work closely with development team members to define requested changes. Effectively transfer knowledge to ensure ongoing support. Project Management: Develop and manage project plans for your area, understanding customer needs and quantifying appropriate actions. Security and Relationships: Coordinate with IT and business teams to address security needs. Establish and grow relationships with business and IT partners. Mentoring and Independence: Mentor and coach other SAP analysts across different levels. Independently manage and deliver projects in a timely manner. Additional Responsibilities: Handle other duties as assigned. What you'll need: Strong working knowledge of master data requirements Hands-on configuration experience Bachelor's degree in related field or alternatives What you'll get in return: Opportunity for growth and good annual leave package Employee Assistance Program and Life assurance Good company culture If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
Hays are excited to be working with a client who is seeking a SAP MM Consultant (Materials Management) to join their transactional services team where you will be reporting to the head of the enterprise. As their business is expanding, their shared service will create more career growth opportunities within a larger organisation. Additionally, they have plans to continue investing in technology to enhance efficiency and productivity.This role involves analysing and configuring supply chain systems, specifically in the SAP MM space. You will leverage analytical, communication, and problem-solving skills to optimise IT investments. What you'll do: Learn and Apply: Understand customer business processes and use this knowledge to solve defined business problems. Learn current ECC processes and retrofit configurations into the new SAP S/4HANA system, incorporating improvements agreed upon by business and project stakeholders. Design and Deliver: Create high-quality solutions through system configuration that align with overall business requirements. Collaborate: Interface with business process owners to enhance or introduce new application functionality. Resolve support tickets in this area. Documentation and Communication: Develop system documentation and work closely with development team members to define requested changes. Effectively transfer knowledge to ensure ongoing support. Project Management: Develop and manage project plans for your area, understanding customer needs and quantifying appropriate actions. Security and Relationships: Coordinate with IT and business teams to address security needs. Establish and grow relationships with business and IT partners. Mentoring and Independence: Mentor and coach other SAP analysts across different levels. Independently manage and deliver projects in a timely manner. Additional Responsibilities: Handle other duties as assigned. What you'll need: Strong working knowledge of master data requirements Hands-on configuration experience Bachelor's degree in related field or alternatives What you'll get in return: Opportunity for growth and good annual leave package Employee Assistance Program and Life assurance Good company culture If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role : Atlassian Application Support Engineer Contract Length: 6 months initially Location: East Kilbride, Glasgow, with occasional travel to London IR35: Inside Rate : £750/day Security Clearance: Minimum of SC The Role: As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities: Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role To apply for this role please submit your latest CV or contact Aspect Resources Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
22/03/2024
Project-based
Role : Atlassian Application Support Engineer Contract Length: 6 months initially Location: East Kilbride, Glasgow, with occasional travel to London IR35: Inside Rate : £750/day Security Clearance: Minimum of SC The Role: As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities: Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role To apply for this role please submit your latest CV or contact Aspect Resources Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.