Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
25/04/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
25/04/2024
Full time
T he Opportunity : Our client, an integrated infrastructure solutions business, is currently looking for an ICT Infrastructure Specialist to join their ICT Department based near Middlesbrough. Helping to maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services across company sites. Skills and Experience: Strong knowledge of Windows Server 2012/2016 in physical and virtual environments Good grasp of Active Directory, DNS and DHCP Thorough understanding of IP Networking and Routing Experience With SQL and Exchange Server An understanding of Cyber Security and Firewalls Role and Responsibilities: Provide support to the ICT Team on matters concerning infrastructure and applications Take full responsibility for the successful delivery of assigned projects Document and maintain configuration for the design, configuration, processes and tools of ICT infrastructure Act as an escalation point for difficult or complex incidents Assist with the day-to-day maintenance of the company endpoint management and reporting systems (Cyber Security, Active Directory, Group Policy) Please call Matthew Craig here at ISR Recruitment to learn more.
SC cleared Software Solutions Architect Portsmouth (5 days a wweek on site) 12 months initially £92.37 Inside IR35/Umbrella Due to the urgent nature of the role candidates must have current and transferrable SC Clearance. Role Description A senior role with in the Training & Simulation team responsible for defining the overall strategic direction of the software solution for the Training & Simulation Maritime Synthetic Core (MSC) Defining, developing, assessing and reviewing the set of architectural artefacts required to identify the software elements necessary to satisfy software and/or system requirements for the MSC Establishing, maintaining and/or enhancing the set of transformational activities and supporting tools deployed to develop and maintain software design artefacts and related work products throughout the engineering life cycle for the MSC. Providing specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance MSC performance. This position is based in Portsmouth but will require occasional travel to exhibitions, conferences, subcontractor and customer sites. Core Duties Produce, document, own and maintain the MSC software architecture(s), clearly communicating the associated software solutions to the wider team. Design and document the software architecture for Training and Simulation products, taking account of the need to design for the modernisation and modularisation of existing capability, commonality of approach and re-use of capability across solutions, integration of new capabilities and open standards and integration of third party products and capabilities Provide specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance product performance. Define, implement and maintain the software configuration management toolsets and processes needed to manage the product software, including structure of repositories, build processes and seek endorsement from the Head of Engineering and Technology/Product Lead for the proposed approach. Design software solutions to meet overarching functional requirements. Provide guidance to and co-ordinate with Project teams in the integration of product software into deliverable systems and systems architecture. Support bid work undertaken by projects and Business Development including solution design, documentation and software estimating. Design for product security and produce solutions that address Maritime Services Cyber Security and Export Control requirements. Working experience of Host infrastructure systems and software development using a variety of software languages. Network communications for local and wide area connectivity. Knowledge of synthetic environments and associated communication protocols eg High Level Architecture (HLA). Knowledge and understanding of training systems and combat system capabilities, interfaces and integration. Knowledge of technology trends and their potential road maps. Awareness and understanding of different stakeholders and their organizational structures is essential. Knowledge and experience of the client's Systems' engineering governance and life cycle management processes is desirable. Excellent awareness of emerging software techniques and technologies. Skills: Ability to design solutions that integrate systems and software across multiple projects. Ability to design solutions that integrate third party applications across multiple projects. Excellent problem solving skills required for complex systems and software issues. Self-reliant. Able to be self-motivated and work without direction when required to achieve the overall objectives. Experience of multiple software languages Technically lead the software design process and resultant solutions Able to clearly present and justify complex information and concepts to a wide range of stakeholders both internally and externally. Ability to prioritise workload across multiple projects and concurrent developments/requirements. Able to build strong relationships at all levels internally and externally. The ability to understand and propose solution recommendations and trade-offs on software technical aspects pertaining to the projects whilst ensuring the balance between technical risk and cost is fully understood for the solutions, is essential. The ability to communicate well and work collaboratively with colleagues, team members, line management and senior management is essential. Qualifications: Degree qualified or equivalent technical professional experience and have relevant IT and/or business experience. Defence industry is ideal, but open to other industries providing they have the relevant technical experience. About the team you'll be working in Sits within the product team, part of the wider Training & Simulation Team Reporting in to Product Delivery Lead Software and Systems Team of 13 that has plans to grow over the year.
25/04/2024
Project-based
SC cleared Software Solutions Architect Portsmouth (5 days a wweek on site) 12 months initially £92.37 Inside IR35/Umbrella Due to the urgent nature of the role candidates must have current and transferrable SC Clearance. Role Description A senior role with in the Training & Simulation team responsible for defining the overall strategic direction of the software solution for the Training & Simulation Maritime Synthetic Core (MSC) Defining, developing, assessing and reviewing the set of architectural artefacts required to identify the software elements necessary to satisfy software and/or system requirements for the MSC Establishing, maintaining and/or enhancing the set of transformational activities and supporting tools deployed to develop and maintain software design artefacts and related work products throughout the engineering life cycle for the MSC. Providing specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance MSC performance. This position is based in Portsmouth but will require occasional travel to exhibitions, conferences, subcontractor and customer sites. Core Duties Produce, document, own and maintain the MSC software architecture(s), clearly communicating the associated software solutions to the wider team. Design and document the software architecture for Training and Simulation products, taking account of the need to design for the modernisation and modularisation of existing capability, commonality of approach and re-use of capability across solutions, integration of new capabilities and open standards and integration of third party products and capabilities Provide specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance product performance. Define, implement and maintain the software configuration management toolsets and processes needed to manage the product software, including structure of repositories, build processes and seek endorsement from the Head of Engineering and Technology/Product Lead for the proposed approach. Design software solutions to meet overarching functional requirements. Provide guidance to and co-ordinate with Project teams in the integration of product software into deliverable systems and systems architecture. Support bid work undertaken by projects and Business Development including solution design, documentation and software estimating. Design for product security and produce solutions that address Maritime Services Cyber Security and Export Control requirements. Working experience of Host infrastructure systems and software development using a variety of software languages. Network communications for local and wide area connectivity. Knowledge of synthetic environments and associated communication protocols eg High Level Architecture (HLA). Knowledge and understanding of training systems and combat system capabilities, interfaces and integration. Knowledge of technology trends and their potential road maps. Awareness and understanding of different stakeholders and their organizational structures is essential. Knowledge and experience of the client's Systems' engineering governance and life cycle management processes is desirable. Excellent awareness of emerging software techniques and technologies. Skills: Ability to design solutions that integrate systems and software across multiple projects. Ability to design solutions that integrate third party applications across multiple projects. Excellent problem solving skills required for complex systems and software issues. Self-reliant. Able to be self-motivated and work without direction when required to achieve the overall objectives. Experience of multiple software languages Technically lead the software design process and resultant solutions Able to clearly present and justify complex information and concepts to a wide range of stakeholders both internally and externally. Ability to prioritise workload across multiple projects and concurrent developments/requirements. Able to build strong relationships at all levels internally and externally. The ability to understand and propose solution recommendations and trade-offs on software technical aspects pertaining to the projects whilst ensuring the balance between technical risk and cost is fully understood for the solutions, is essential. The ability to communicate well and work collaboratively with colleagues, team members, line management and senior management is essential. Qualifications: Degree qualified or equivalent technical professional experience and have relevant IT and/or business experience. Defence industry is ideal, but open to other industries providing they have the relevant technical experience. About the team you'll be working in Sits within the product team, part of the wider Training & Simulation Team Reporting in to Product Delivery Lead Software and Systems Team of 13 that has plans to grow over the year.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Network Engineer vacancy for a globally operating Zurich based company in the sports sector . Your tasks: Managing the network infrastructure build and implementation, network planning, delivery, and operations for venues, events and offices, including the commissioning and decommissioning of venues Reviewing Network Infrastructure design and ensuring all aspects of the Network deliverables are implemented according to the company's requirements Contributing to the scope definition, procurement liaison, supplier selection and onboarding of Telco and Network suppliers Overseeing the effective and efficient provision of Network services, and reporting status, issues and risks related to Network projects and operations Performing equipment configuration, tests, handover, monitoring and troubleshooting Delivering technical guidance, coaching and mentoring to team members, including preparation of good practice and educational material for personnel Your experience/knowledge: 8+ years of experience in network with proven track record of delivery of wireless networks in complex and high-density areas Strong IT skills and relevant knowledge in Telecom Service Providers networks, wired and wireless infrastructure design and implementation, network integration and connectivity Strong background in networks, protocols, design, commissioning and operation of following systems like WAN/LAN, MPLS, VPN, Routing, VLAN, VoIP, Multicast, NAC, Wireless Expertise in structured cabling, including copper and fibre, in a heterogeneous model University degree or similar higher education, in Information Technology, Computer Science or related field, along with technology certifications such as CCNP, CCIE, CISSP, or equivalent experience Language skills: English - fluent in written and spoken, German, French or Spanish would be beneficial Your soft skills: Team Player with positive attitude, patience and persistence Excellent analytical, problem-solving and communication skills Location: Zurich, Switzerland Sector: Sports Start: ASAP Duration: Permanent Ref .Nr.: BH21425 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
25/04/2024
Full time
Network Engineer vacancy for a globally operating Zurich based company in the sports sector . Your tasks: Managing the network infrastructure build and implementation, network planning, delivery, and operations for venues, events and offices, including the commissioning and decommissioning of venues Reviewing Network Infrastructure design and ensuring all aspects of the Network deliverables are implemented according to the company's requirements Contributing to the scope definition, procurement liaison, supplier selection and onboarding of Telco and Network suppliers Overseeing the effective and efficient provision of Network services, and reporting status, issues and risks related to Network projects and operations Performing equipment configuration, tests, handover, monitoring and troubleshooting Delivering technical guidance, coaching and mentoring to team members, including preparation of good practice and educational material for personnel Your experience/knowledge: 8+ years of experience in network with proven track record of delivery of wireless networks in complex and high-density areas Strong IT skills and relevant knowledge in Telecom Service Providers networks, wired and wireless infrastructure design and implementation, network integration and connectivity Strong background in networks, protocols, design, commissioning and operation of following systems like WAN/LAN, MPLS, VPN, Routing, VLAN, VoIP, Multicast, NAC, Wireless Expertise in structured cabling, including copper and fibre, in a heterogeneous model University degree or similar higher education, in Information Technology, Computer Science or related field, along with technology certifications such as CCNP, CCIE, CISSP, or equivalent experience Language skills: English - fluent in written and spoken, German, French or Spanish would be beneficial Your soft skills: Team Player with positive attitude, patience and persistence Excellent analytical, problem-solving and communication skills Location: Zurich, Switzerland Sector: Sports Start: ASAP Duration: Permanent Ref .Nr.: BH21425 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
25/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Role : Network Engineer - DV Cleared Contract Length: 6 months initially Location: London (5 days/week) IR35: Inside Rate : £700/day Security Clearance: DC & Sole UK national Minimum requiremwent: DV cleared Juniper Switches and Firewall experience FortiGate Firewalls experience Checkpoint Firewalls The Role: Management of network infrastructure and devices including Switches, Routers, Firewalls and load balancers. Monitoring network performance and ensuring system availability and reliability. Ensuring the system remains secure by implementing best practices and procedures. Designing, procuring, implementing, and fully documenting new solutions and improving resilience of the current environment. Dealing with network incidents, performing fail over operations, and managing the resolutions of faults, working with third parties where necessary. Progressing continual service improvement by looking at new technologies, identifying gaps in existing services and how these could be bridged to help drive the road map for the team. Assisting with the delivery of projects in the wider Service Delivery team, focusing on the network infrastructure element of the project. Supporting the Head of IT Service Delivery to deliver projects to meet business requirements on time and within budget, from procurement to the delivery of the service. Daily actives will include: Investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures. Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Supporting and administering Firewalls. Support in the procurement and management of services and equipment. Plus, many more ad hoc technical, commercial and business activities required in support of team's work. Security Clearance: DV & Sole UK national To apply for this role please submit your latest CV or contact Aspect Resources. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
24/04/2024
Project-based
Role : Network Engineer - DV Cleared Contract Length: 6 months initially Location: London (5 days/week) IR35: Inside Rate : £700/day Security Clearance: DC & Sole UK national Minimum requiremwent: DV cleared Juniper Switches and Firewall experience FortiGate Firewalls experience Checkpoint Firewalls The Role: Management of network infrastructure and devices including Switches, Routers, Firewalls and load balancers. Monitoring network performance and ensuring system availability and reliability. Ensuring the system remains secure by implementing best practices and procedures. Designing, procuring, implementing, and fully documenting new solutions and improving resilience of the current environment. Dealing with network incidents, performing fail over operations, and managing the resolutions of faults, working with third parties where necessary. Progressing continual service improvement by looking at new technologies, identifying gaps in existing services and how these could be bridged to help drive the road map for the team. Assisting with the delivery of projects in the wider Service Delivery team, focusing on the network infrastructure element of the project. Supporting the Head of IT Service Delivery to deliver projects to meet business requirements on time and within budget, from procurement to the delivery of the service. Daily actives will include: Investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures. Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Supporting and administering Firewalls. Support in the procurement and management of services and equipment. Plus, many more ad hoc technical, commercial and business activities required in support of team's work. Security Clearance: DV & Sole UK national To apply for this role please submit your latest CV or contact Aspect Resources. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Hays are looking for a Head of Infrastructure Delivery to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your Mission Discovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools. Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
24/04/2024
Full time
A Senior Infrastructure Engineer (Cloud and Server) is required for my client based in Manchester. This is a hybrid position, with 1-2 days per week on site (potential for some flexibility). Candidates must be locally based, no more than 1 hour outside of Manchester. Our client is looking for a Senior Infrastructure Engineer (Cloud and Server) to work within their Digital Services team. The successful candidate will: Proactively support the provision and development of an Information and Communications Technology service to meet the needs of the organisation now and in the future. Support the delivery of the blueprint for the future development of the technical landscape, Focus on the use of server and cloud technologies as an enabler to deliver organisational outcomes, also supporting the delivery of third line support services. You will have: Extensive experience working in IT infrastructure or an equivalent role Experience in all aspects of designing, planning, implementing, maintaining, and troubleshooting a complex on-prem and cloud infrastructure environment. Proven experience designing and supporting cloud-based infrastructure solutions. Proven experience acting as the technical lead on large and technically complex projects. Experience deploying large complex infrastructure solutions, in the cloud or on-prem. In-depth understanding of security in relation to on-prem or cloud deployments. Knowledge of IT security best practices, for example interpretation of National Cyber Security Centre (NCSC) guidance, Microsoft security best practice, etc. A general understanding of networking and DMZ networking, including within Azure. You will also have knowledge and demonstratable experience across a wide range of technologies, as listed in the role profile, including: Azure, AD DS, AD FS Microsoft Entra ID and Conditional Access Group policy, DNS and DHCP RADIUS, WAP PKI and certificate infrastructure Microsoft Sentinel, Defender, AOVPN Windows Server 2016 and above Monitoring (SolarWinds) Backup technologies (Rubrik) Dell, VMware and NetApp data centre technologies The role will involve working an out of hours, On-Call rota which includes an additional payment of around £4000 per year. The client also offers a 'Flexible working scheme', more details of this can be provided. The Headquarters also includes an on-site gym.
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
24/04/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
24/04/2024
Project-based
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
Lead Design Engineer Cheshire Up to £500 per day Technet is currently partnered with a leading energy and technical provider who delivers a wide range of Energy, Engineering and Facilities services. They are currently seeking a Lead Design Engineer to help deliver on a circa £40m industrial project for a global Life sciences company The role will be able to manage and lead the delivery of the designs by the team which includes Design consultants and a Subcontractor supply chain. You will be responsible for the following Managing the project design and coordination for the delivery of a major project lead in solving all project engineering challenges and decision-making and engaging all consultants and client stakeholders as required Reporting and management of the project engineering activities to the Project Director Take on Multi-disciplinary design reviews and cross-discipline coordination with the project team Prepare and deliver Client Presentations and decision briefings at project management and project steering group level Discuss and solve complex problems with clients, Design teams, suppliers and Subcontractors You will need the following technical skills Proven Experience of working on Multi-discipline projects with strong knowledge of Design development, General construction processes. Detailed knowledge and experience in the design of large-scale heat and power systems including energy centres, piping networks and consumer plant room installations Detailed knowledge in the design of energy centre plant, including Gas turbines, Heat pumps, CHPS, Boilers, Steam Generators and thermal storage Experience in operating in a technical-commercial project environment where approaches and decision-making are balanced with cost, time and Contractual requirements If this role is of interest please do get in touch
24/04/2024
Project-based
Lead Design Engineer Cheshire Up to £500 per day Technet is currently partnered with a leading energy and technical provider who delivers a wide range of Energy, Engineering and Facilities services. They are currently seeking a Lead Design Engineer to help deliver on a circa £40m industrial project for a global Life sciences company The role will be able to manage and lead the delivery of the designs by the team which includes Design consultants and a Subcontractor supply chain. You will be responsible for the following Managing the project design and coordination for the delivery of a major project lead in solving all project engineering challenges and decision-making and engaging all consultants and client stakeholders as required Reporting and management of the project engineering activities to the Project Director Take on Multi-disciplinary design reviews and cross-discipline coordination with the project team Prepare and deliver Client Presentations and decision briefings at project management and project steering group level Discuss and solve complex problems with clients, Design teams, suppliers and Subcontractors You will need the following technical skills Proven Experience of working on Multi-discipline projects with strong knowledge of Design development, General construction processes. Detailed knowledge and experience in the design of large-scale heat and power systems including energy centres, piping networks and consumer plant room installations Detailed knowledge in the design of energy centre plant, including Gas turbines, Heat pumps, CHPS, Boilers, Steam Generators and thermal storage Experience in operating in a technical-commercial project environment where approaches and decision-making are balanced with cost, time and Contractual requirements If this role is of interest please do get in touch
One of my best clients in the Netherlands is looking for a Google Cloud DevOps Engineer who will be responsible for the technical and performance improvements and transformation in the chosen solution and at the same time ensuring required documentation is completed and automation standards are adhered to in its modern Agile working environment for Wholesale and International domains in Asia, Europe and Americas. As a Google Cloud DevOps Engineer, you can help bring about this change by: Collaboration, brainstorm sessions and steer ideas and strategies with the squad as well as with other stakeholders; teaching and sharing knowledge with the other DevOps engineers in the squad; Supporting the squad delivery triangle where required in solving complex impediments and providing creative solutions; Your technical skills and capabilities Bringing in knowledge and experience on transition the Google SaaS services; Broad experience with large organizations on complex technological landscapes ; Google certification(s); Knowledge and experience with Google Cloud Platform, Cloud Identity, preferably Google Analytics, Big Query; Proven track record! Knowledge and experience in onboarding Google services in Google Cloud Platform and Google Identity; About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
23/04/2024
Project-based
One of my best clients in the Netherlands is looking for a Google Cloud DevOps Engineer who will be responsible for the technical and performance improvements and transformation in the chosen solution and at the same time ensuring required documentation is completed and automation standards are adhered to in its modern Agile working environment for Wholesale and International domains in Asia, Europe and Americas. As a Google Cloud DevOps Engineer, you can help bring about this change by: Collaboration, brainstorm sessions and steer ideas and strategies with the squad as well as with other stakeholders; teaching and sharing knowledge with the other DevOps engineers in the squad; Supporting the squad delivery triangle where required in solving complex impediments and providing creative solutions; Your technical skills and capabilities Bringing in knowledge and experience on transition the Google SaaS services; Broad experience with large organizations on complex technological landscapes ; Google certification(s); Knowledge and experience with Google Cloud Platform, Cloud Identity, preferably Google Analytics, Big Query; Proven track record! Knowledge and experience in onboarding Google services in Google Cloud Platform and Google Identity; About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
23/04/2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
23/04/2024
Full time
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Job Title: Network Engineer Type of role: Permanent Location: Birmingham Salary: up to £46,500 + benefits Flint UK is looking for a Network Engineer to join our one of our telecom's clients, based in Birmingham on a full time, permanent basis. This role will involve understanding in depth the vulnerabilities and vuln classes present carrier-grade telecoms kit that has just been or is just about to be deployed into the UK. This will include time and space to conduct novel and self-directed research - supported by your team and team lead. Successful candidates will get to have a unique experience working on or supporting the latest ground-breaking cyber security and networking technologies on a national and international scale. This opportunity will allow those involved to have first-hand exposure to the latest technologies via the research and development that we are undertaking to secure our telecommunications networks, in order to keep the UK, the safest place to live and do business online. About You Experience working with. Aruba networking. Installation and local configuration of Switches. Integration and management with Aruba Central. RADIUS integration ClearPass and/or 802.1x port based access control Juniper Firewall solutions. Installation and configuration Integration with Security Director for device and policy management Azure Networking, including Express Route management and monitoring Understanding of network operations and management. Understanding of optical networking technology and standards. Understanding of relevant industry best practice such as fault management, change management and configuration management. Experience of operating in telecoms environments eg previous experience in a Network Operator. Good communication and knowledge sharing ability, including upskill and mentoring of 1st and 2nd line support teams. Ability to collaborate with other disciplines to facilitate delivery of our objectives. Proactive approach to solving complex problems and finding innovative solutions to them. Provide 3rd line support to the support team. Assist with the design and testing of disaster recovery procedures for our network services. Understanding of commercial and IPR sensitivities when working with suppliers and operators. Responsible for taking reasonable duty of care for Health & Safety of themselves and of other persons who may be affected by their acts or omissions at work and always follow direct instructions given with regards to Health & Safety. Successful Applicants must be able to commute to the offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency, and security requirements are more tightly defined than others. To work in this role, you will need to have a SC clearance with no restrictions, or you must have the ability to obtain a SC clearance.
23/04/2024
Full time
Job Title: Network Engineer Type of role: Permanent Location: Birmingham Salary: up to £46,500 + benefits Flint UK is looking for a Network Engineer to join our one of our telecom's clients, based in Birmingham on a full time, permanent basis. This role will involve understanding in depth the vulnerabilities and vuln classes present carrier-grade telecoms kit that has just been or is just about to be deployed into the UK. This will include time and space to conduct novel and self-directed research - supported by your team and team lead. Successful candidates will get to have a unique experience working on or supporting the latest ground-breaking cyber security and networking technologies on a national and international scale. This opportunity will allow those involved to have first-hand exposure to the latest technologies via the research and development that we are undertaking to secure our telecommunications networks, in order to keep the UK, the safest place to live and do business online. About You Experience working with. Aruba networking. Installation and local configuration of Switches. Integration and management with Aruba Central. RADIUS integration ClearPass and/or 802.1x port based access control Juniper Firewall solutions. Installation and configuration Integration with Security Director for device and policy management Azure Networking, including Express Route management and monitoring Understanding of network operations and management. Understanding of optical networking technology and standards. Understanding of relevant industry best practice such as fault management, change management and configuration management. Experience of operating in telecoms environments eg previous experience in a Network Operator. Good communication and knowledge sharing ability, including upskill and mentoring of 1st and 2nd line support teams. Ability to collaborate with other disciplines to facilitate delivery of our objectives. Proactive approach to solving complex problems and finding innovative solutions to them. Provide 3rd line support to the support team. Assist with the design and testing of disaster recovery procedures for our network services. Understanding of commercial and IPR sensitivities when working with suppliers and operators. Responsible for taking reasonable duty of care for Health & Safety of themselves and of other persons who may be affected by their acts or omissions at work and always follow direct instructions given with regards to Health & Safety. Successful Applicants must be able to commute to the offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency, and security requirements are more tightly defined than others. To work in this role, you will need to have a SC clearance with no restrictions, or you must have the ability to obtain a SC clearance.
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
22/04/2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
Global Technology Solutions Ltd
Portsmouth, Hampshire
We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur. This role is a 24/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess, plan, document and implement new solutions/upgrades into the live client Services * Provide leadership, mentoring and guidance to the wider Command Center Team and roles * Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center and client Services "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
22/04/2024
Project-based
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.