Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
ARM (Advanced Resource Managers)
Romsey, Hampshire
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
28/03/2024
Full time
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Our client are a leading Multi-channel retailer FTSE250 group based in Northampton and are looking for a Security Architect to join their existing team of Architects - the role is Hybrid with 2 days a week expectation in office, 3 can be from home. Security Architect You will play an integral role in growing the team of architects while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but you will "do". Their culture is exploring, thinking and doing, and you will live this every single day. Some accountabilities of the role: Domain Architect for the Security Domain, you are ultimately accountable for the as-is and target security architectures for the group, working closely with all stakeholders including technical teams, senior stakeholders and external vendors and partners. DevSecOps Work with the technical teams to embed a DevSecOps culture in the Group Technology and Data function, acting as an evangelist of this approach to bring colleagues at all levels on the journey. Mentor through the adoption of a learning mindset and contribute back to practice and technology teams. Whether you lead team members directly or influence more junior architects through mentorship, coaching and architecture reviews, you will help nurture the next generation of talent. Practice developer Contributing to the evolution of the architecture design process, ensuring it is effective and efficient through maintaining the artefacts, conventions and knowledge sharing Your background A confirmed background in hands on information security with extensive real-world experience of working in an agile product development model as well as large systems integration programs, comfortable in tailoring your ways of working to fit with the delivery approach. You keep on top of the changing security technology landscape, grasp the relevance of emerging trends and help the technology team navigate the constantly shifting threat landscape. You are comfortable rolling up your sleeves, getting involved, breaking down silos, and making security a core part of the delivery teams to enable them to succeed. Experience in leading and inspiring colleagues to accomplish exceptional outcomes while building a nurturing, respectful and supportive culture. What's in it for you? You'll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Group. They'll also equip you with a benefits package that grows as you grow with the company: Competitive bonus Car allowance Save-as-you-earn scheme Buy-as-you-earn scheme Contributory pension scheme Colleague discount across a variety of Group businesses A bit about them As the largest distributor of building materials in the UK, they have been helping to build Britain for over 200 years. With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK they believe they have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way. security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit IT stores retail
28/03/2024
Full time
Our client are a leading Multi-channel retailer FTSE250 group based in Northampton and are looking for a Security Architect to join their existing team of Architects - the role is Hybrid with 2 days a week expectation in office, 3 can be from home. Security Architect You will play an integral role in growing the team of architects while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but you will "do". Their culture is exploring, thinking and doing, and you will live this every single day. Some accountabilities of the role: Domain Architect for the Security Domain, you are ultimately accountable for the as-is and target security architectures for the group, working closely with all stakeholders including technical teams, senior stakeholders and external vendors and partners. DevSecOps Work with the technical teams to embed a DevSecOps culture in the Group Technology and Data function, acting as an evangelist of this approach to bring colleagues at all levels on the journey. Mentor through the adoption of a learning mindset and contribute back to practice and technology teams. Whether you lead team members directly or influence more junior architects through mentorship, coaching and architecture reviews, you will help nurture the next generation of talent. Practice developer Contributing to the evolution of the architecture design process, ensuring it is effective and efficient through maintaining the artefacts, conventions and knowledge sharing Your background A confirmed background in hands on information security with extensive real-world experience of working in an agile product development model as well as large systems integration programs, comfortable in tailoring your ways of working to fit with the delivery approach. You keep on top of the changing security technology landscape, grasp the relevance of emerging trends and help the technology team navigate the constantly shifting threat landscape. You are comfortable rolling up your sleeves, getting involved, breaking down silos, and making security a core part of the delivery teams to enable them to succeed. Experience in leading and inspiring colleagues to accomplish exceptional outcomes while building a nurturing, respectful and supportive culture. What's in it for you? You'll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Group. They'll also equip you with a benefits package that grows as you grow with the company: Competitive bonus Car allowance Save-as-you-earn scheme Buy-as-you-earn scheme Contributory pension scheme Colleague discount across a variety of Group businesses A bit about them As the largest distributor of building materials in the UK, they have been helping to build Britain for over 200 years. With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK they believe they have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way. security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit IT stores retail
As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of Atlassian tools supporting the organisation's digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Key accountabilities: Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Lead the Upgrading of Atlassian Data Centre products and plug-ins Build a replica of Production in DEV Upgrade in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Key requirements: Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Desirable Skills: Working knowledge of using Jira REST API or other REST based web services Proficiency in Linux server support and configuration as well as command line troubleshooting utilities. Hybrid working in either London or Glasgow, there is flexibility for days required onsite If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
28/03/2024
Project-based
As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of Atlassian tools supporting the organisation's digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Key accountabilities: Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Lead the Upgrading of Atlassian Data Centre products and plug-ins Build a replica of Production in DEV Upgrade in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Key requirements: Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Desirable Skills: Working knowledge of using Jira REST API or other REST based web services Proficiency in Linux server support and configuration as well as command line troubleshooting utilities. Hybrid working in either London or Glasgow, there is flexibility for days required onsite If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Insurance Lead Solutions Architect, London Markets London/Hybrid Circa £140k plus bonus plus benefits London Markets, Blueprint 2 Lead Senior Solutions Architect with Lloyds experience is required by thriving market leading London Market insurance organisation. This is a customer facing role in which you will enable and guide the design and development of integrated solutions in large and complex projects, often with a global scope. You will be responsible for taking ownership of an entire technology landscape supporting an end-to-end insurance value chain, and co-ordinate various activities with multiple IT and Business stakeholders. Key Responsibilities: Lead Solution Architect, consulting on and designing technology solutions. Close collaboration with Business Architects and change teams during the inception and development of architecture and product requirements, including with executive stakeholders. Design and implement technology solutions and mapping of customer requirements to systems/technical requirements to ensure alignment with the insurance target architecture and technology roadmaps. Accountability for detailed component specifications and translating these into detailed designs for implementation. Engaging with and providing technical oversight of the work of analysts and Software Developers. Guide solutions through the appointed architecture review board and solution design forum, ensure production of artifacts necessary to meet our architectural governance processes. Design business solutions that compliment and support our data strategy throughout the Technology landscape. Key Requirements: Significant experience in the delivery of IT solutions in the specialty insurance industry, within London Markets. Experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations). Insurance Domain Knowledge: A solid understanding of the insurance industry, particularly the unique aspects and complexities of the Lloyd's London Market. Strong focus on delivery and execution Strong knowledge of cloud-based solutions and emerging technologies in the insurance industry. The ability to lead and inspire a team of architects and technical professionals, providing direction, guidance, and mentorship. A willingness to mentor and coach junior Architects and team members, fostering a culture of continuous learning and improvement. Thought leadership - able to monitor market trends and to guide creative thinking on future technology capabilities which will help increase the business value. The ability to foster collaboration and teamwork among cross-functional teams, breaking down silos and encouraging knowledge sharing. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. Salaries are subject to experience
28/03/2024
Full time
Insurance Lead Solutions Architect, London Markets London/Hybrid Circa £140k plus bonus plus benefits London Markets, Blueprint 2 Lead Senior Solutions Architect with Lloyds experience is required by thriving market leading London Market insurance organisation. This is a customer facing role in which you will enable and guide the design and development of integrated solutions in large and complex projects, often with a global scope. You will be responsible for taking ownership of an entire technology landscape supporting an end-to-end insurance value chain, and co-ordinate various activities with multiple IT and Business stakeholders. Key Responsibilities: Lead Solution Architect, consulting on and designing technology solutions. Close collaboration with Business Architects and change teams during the inception and development of architecture and product requirements, including with executive stakeholders. Design and implement technology solutions and mapping of customer requirements to systems/technical requirements to ensure alignment with the insurance target architecture and technology roadmaps. Accountability for detailed component specifications and translating these into detailed designs for implementation. Engaging with and providing technical oversight of the work of analysts and Software Developers. Guide solutions through the appointed architecture review board and solution design forum, ensure production of artifacts necessary to meet our architectural governance processes. Design business solutions that compliment and support our data strategy throughout the Technology landscape. Key Requirements: Significant experience in the delivery of IT solutions in the specialty insurance industry, within London Markets. Experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations). Insurance Domain Knowledge: A solid understanding of the insurance industry, particularly the unique aspects and complexities of the Lloyd's London Market. Strong focus on delivery and execution Strong knowledge of cloud-based solutions and emerging technologies in the insurance industry. The ability to lead and inspire a team of architects and technical professionals, providing direction, guidance, and mentorship. A willingness to mentor and coach junior Architects and team members, fostering a culture of continuous learning and improvement. Thought leadership - able to monitor market trends and to guide creative thinking on future technology capabilities which will help increase the business value. The ability to foster collaboration and teamwork among cross-functional teams, breaking down silos and encouraging knowledge sharing. For a full consultation on this role please contact Arc IT or email your CV to Arc IT Recruitment. Salaries are subject to experience
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
27/03/2024
Full time
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Data Engineer. This engineer will focus on data motels, ETL, ELT, and data engineering. They will focus on implementing data warehouse, data mart, and data lakes while working with Azure cloud data tools. Responsibilities: This engineer will focus on data integration solutions in terms of design, build and deployment, DevOps with best-in-class data models, data quality and data architecture standards Possesses strong data capabilities in terms of data analysis, data models, and hands on expertise in crafting and deploying data pipes using Azure data platform and tools, as well as enterprise ETL tool Talend, leveraging its DQ, DI and Data Catalogue features. Accountable for the technical leadership regarding the data integration solutions and delivery. Ensuring a sound and best in class design, with enterprise implementation, deployment and operational meets the technical quality standards Responsible for planning and coordinating in carving out the needed dev/test environments, as well as defining and managing code branching/config strategies supporting concurrent releases Works with Data and Enterprise architecture team to define the data integration design/coding/deployment/operational standards and technology stack Responsible for data operations, in terms of scheduling, successful execution, and reconciliation of the data pipes in production Qualifications & Requirements Bachelor's degree in data, computer science or relevant discipline. 8+ years of experience in ETL, ELT and data engineering At least 3+ years of working experience on Azure data platforms Experience working in agile delivery, Jira usage and other agile delivery best practices Data architecture, Data Modeling, and data visualization experience is a plus Ability to interact with business, other teams to create data mapping documents, ETL architecture/design artifacts, performance improvements, improve delivery & operational excellence. 8+ years of end-to-end implementation experience of deploying enterprise data warehouse, data mart and data lake solutions 3+ years of working experience with Azure data solutions including but not limited to ADLS, Data Bricks, ADF, Synapse etc Azure ADLS/Databricks administration experience 5+ years of Implementation and maintenance experience with Talend DI, DQ capabilities Demonstrable understanding of Data Governance, and enabling technical tools and technologies
27/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Data Engineer. This engineer will focus on data motels, ETL, ELT, and data engineering. They will focus on implementing data warehouse, data mart, and data lakes while working with Azure cloud data tools. Responsibilities: This engineer will focus on data integration solutions in terms of design, build and deployment, DevOps with best-in-class data models, data quality and data architecture standards Possesses strong data capabilities in terms of data analysis, data models, and hands on expertise in crafting and deploying data pipes using Azure data platform and tools, as well as enterprise ETL tool Talend, leveraging its DQ, DI and Data Catalogue features. Accountable for the technical leadership regarding the data integration solutions and delivery. Ensuring a sound and best in class design, with enterprise implementation, deployment and operational meets the technical quality standards Responsible for planning and coordinating in carving out the needed dev/test environments, as well as defining and managing code branching/config strategies supporting concurrent releases Works with Data and Enterprise architecture team to define the data integration design/coding/deployment/operational standards and technology stack Responsible for data operations, in terms of scheduling, successful execution, and reconciliation of the data pipes in production Qualifications & Requirements Bachelor's degree in data, computer science or relevant discipline. 8+ years of experience in ETL, ELT and data engineering At least 3+ years of working experience on Azure data platforms Experience working in agile delivery, Jira usage and other agile delivery best practices Data architecture, Data Modeling, and data visualization experience is a plus Ability to interact with business, other teams to create data mapping documents, ETL architecture/design artifacts, performance improvements, improve delivery & operational excellence. 8+ years of end-to-end implementation experience of deploying enterprise data warehouse, data mart and data lake solutions 3+ years of working experience with Azure data solutions including but not limited to ADLS, Data Bricks, ADF, Synapse etc Azure ADLS/Databricks administration experience 5+ years of Implementation and maintenance experience with Talend DI, DQ capabilities Demonstrable understanding of Data Governance, and enabling technical tools and technologies
Risk & Opportunities Officer Max Supplier Charge Rate: Market rate Clearance required: BPSS Duration: 6 months Location: Hinkley Point C - Bridgwater, Somerset Hours: Full time on site/possibility to work 1 day a week from home IR35 Status: Mandated PAYE only We are heading up a recruitment drive on behalf of a leading IT consultancy that require a Risk & Opportunities Officer to join their team on a major nuclear project that is based at Hinckley Point. Job Description: The essential role of the Project Risk & Opportunity Officer is to ensure in the allocated project scope that risks and opportunities are identified, assessed, prioritized, treated by appropriate action plans and monitored. In order to perform this role, the Risk and Opportunities Officer relies on the project Risk and Opportunities Management Plan, which is based on procedures and associated method and tools, as well as methodologies developed within PCM Business Unit. Main Responsibilities: Organize and conduct Risk and Opportunities general reviews (interviews and working sessions with internal teams and our suppliers) Ensure the programming and animation of specific Risk and Opportunities analyses (from general reviews or requested by the project management) to be carried out Develop, update with the teams and disseminate the Risk and Opportunities registers and the associated summaries Prepare and share the synthesis of major Risks and Opportunities, action plans and decision milestones and ensure their proper execution Periodically consolidate major residual impacts on project planning and costs Contribute to the communication of Risk and Opportunities for internal and customer reporting Contribute to the feedback and continuous improvement of Risk and Opportunities tools and methods Organize, plan and conduct required Risk and Opportunities activities Read and take into account all important documents within allocated scope, such as the contract, budgets, time schedule, specifications, etc. Challenge the participants during these discussions in order to ensure robust identification, assessment of potential impacts and definition of action plans with their milestones Contribute to identify not only the Risks but also the Opportunities and optimization ideas (which can combine Risks and Opportunities depending on scenarios) Keep Risk and Opportunities register updated Prepare TOP 10/20 Risk and Opportunities synthesis to highlight the main stakes and proposed strategy response Ensure the evaluation of residual impacts with Project Manager and Cost Controllers, based on expected results of defined action plans Obtain Risk and Opportunities analysis validation by manager in charge of the corresponding scope Regularly share the progress of Risk and Opportunities analysis with the Project Risk and Opportunties Manager and contribute to monthly reporting Participate to project Risk and Opportunities team meetings and to Risk and Opportunties transverse meetings organized by PCM BU Key Skills and experiences: Proven experience (project management, audit, contract management) as a cross-functional interface with different professions (contract, planning, finance, purchasing, technical managers, project managers, etc.) in an international environment 5 years experience Able to interact with both operational teams and top management, you are pro-active, autonomous, curious and are known for your analytical and synthesis skills and your ability to challenge your partners. You are also persistent, proactive, customer-oriented and result-oriented. Qualifications Bac+5 degree in engineering or equivalent Experienced in managing complex projects in the nuclear/industrial sector Background: Nuclear or Construction would be desirable Knowledge of project management methodologies International or multicultural experience Experience in transverse management Additional information Working hours full time Working on site at Hinkley Point C, Bridgwater
27/03/2024
Project-based
Risk & Opportunities Officer Max Supplier Charge Rate: Market rate Clearance required: BPSS Duration: 6 months Location: Hinkley Point C - Bridgwater, Somerset Hours: Full time on site/possibility to work 1 day a week from home IR35 Status: Mandated PAYE only We are heading up a recruitment drive on behalf of a leading IT consultancy that require a Risk & Opportunities Officer to join their team on a major nuclear project that is based at Hinckley Point. Job Description: The essential role of the Project Risk & Opportunity Officer is to ensure in the allocated project scope that risks and opportunities are identified, assessed, prioritized, treated by appropriate action plans and monitored. In order to perform this role, the Risk and Opportunities Officer relies on the project Risk and Opportunities Management Plan, which is based on procedures and associated method and tools, as well as methodologies developed within PCM Business Unit. Main Responsibilities: Organize and conduct Risk and Opportunities general reviews (interviews and working sessions with internal teams and our suppliers) Ensure the programming and animation of specific Risk and Opportunities analyses (from general reviews or requested by the project management) to be carried out Develop, update with the teams and disseminate the Risk and Opportunities registers and the associated summaries Prepare and share the synthesis of major Risks and Opportunities, action plans and decision milestones and ensure their proper execution Periodically consolidate major residual impacts on project planning and costs Contribute to the communication of Risk and Opportunities for internal and customer reporting Contribute to the feedback and continuous improvement of Risk and Opportunities tools and methods Organize, plan and conduct required Risk and Opportunities activities Read and take into account all important documents within allocated scope, such as the contract, budgets, time schedule, specifications, etc. Challenge the participants during these discussions in order to ensure robust identification, assessment of potential impacts and definition of action plans with their milestones Contribute to identify not only the Risks but also the Opportunities and optimization ideas (which can combine Risks and Opportunities depending on scenarios) Keep Risk and Opportunities register updated Prepare TOP 10/20 Risk and Opportunities synthesis to highlight the main stakes and proposed strategy response Ensure the evaluation of residual impacts with Project Manager and Cost Controllers, based on expected results of defined action plans Obtain Risk and Opportunities analysis validation by manager in charge of the corresponding scope Regularly share the progress of Risk and Opportunities analysis with the Project Risk and Opportunties Manager and contribute to monthly reporting Participate to project Risk and Opportunities team meetings and to Risk and Opportunties transverse meetings organized by PCM BU Key Skills and experiences: Proven experience (project management, audit, contract management) as a cross-functional interface with different professions (contract, planning, finance, purchasing, technical managers, project managers, etc.) in an international environment 5 years experience Able to interact with both operational teams and top management, you are pro-active, autonomous, curious and are known for your analytical and synthesis skills and your ability to challenge your partners. You are also persistent, proactive, customer-oriented and result-oriented. Qualifications Bac+5 degree in engineering or equivalent Experienced in managing complex projects in the nuclear/industrial sector Background: Nuclear or Construction would be desirable Knowledge of project management methodologies International or multicultural experience Experience in transverse management Additional information Working hours full time Working on site at Hinkley Point C, Bridgwater
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they ae keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
27/03/2024
Full time
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they ae keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
27/03/2024
Full time
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £50,000 to £60,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Desktop Engineer - Milton Keynes Onsite 5 days per week - £35,000 Desktop Engineer required for a leading client based in Milton Keynes. My client is currently seeking a Desktop Engineer to come on board work Full time on client sites. This dynamic and stimulating role centers around supporting academic settings, collaborating with essential stakeholders, and actively seeking ongoing enhancements in technology and procedures. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on laptops and desktops. Key skills, * Previous Desktop Support experience * Handle responsibilities concerning the setup, upkeep, and resolution of issues related to Windows 10/11 OS on laptops and desktops. * Conduct server OS administration tasks. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Offer support for academic hardware & software. * Administer Office 365, including tasks like user account creation, Entra, Exchange Online, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Manage antivirus/security products. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks. * Exhibit outstanding customer service and communication abilities. * Demonstrate a fervent passion for their field and a dedication to delivering high-quality, client-focused service. * Possess or be eligible for DBS clearance. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
27/03/2024
Full time
Desktop Engineer - Milton Keynes Onsite 5 days per week - £35,000 Desktop Engineer required for a leading client based in Milton Keynes. My client is currently seeking a Desktop Engineer to come on board work Full time on client sites. This dynamic and stimulating role centers around supporting academic settings, collaborating with essential stakeholders, and actively seeking ongoing enhancements in technology and procedures. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on laptops and desktops. Key skills, * Previous Desktop Support experience * Handle responsibilities concerning the setup, upkeep, and resolution of issues related to Windows 10/11 OS on laptops and desktops. * Conduct server OS administration tasks. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Offer support for academic hardware & software. * Administer Office 365, including tasks like user account creation, Entra, Exchange Online, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Manage antivirus/security products. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks. * Exhibit outstanding customer service and communication abilities. * Demonstrate a fervent passion for their field and a dedication to delivering high-quality, client-focused service. * Possess or be eligible for DBS clearance. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
I am working with a leading provider of security solutions in the digital/media industry. My client is looking for a Technical Account Manager to join their growing team on a permanent basis. This role will be based out of their Bridgend office, and you will be required on site 3 days a week. This is a fantastic opportunity to join a team that has growth plans to enter new industries and this role offers excellent long-term progression paths alongside a salary of up to £65,000 DOE. The chosen candidate will play a pivotal role in fostering strong client relationships and driving growth. As a key member of the central team, you'll collaborate closely with clients to enhance their digital systems, working together with their internal development teams to execute projects and expand their portfolio. The perfect candidate will have: 3+ years of experience in Technical Consulting and Professional Services, with a track record of growing client revenue streams. Strong leadership skills with experience in managing teams and project workflows. Resourceful problem-solving ability and adeptness in coordinating solutions with cross-functional teams. Adaptability, flexibility, and a passion for delivering top-notch technology solutions. Exceptional communication skills with the ability to craft and deliver impactful presentations. Active interest in emerging technologies, staying abreast of trends and opportunities. It would also be beneficial if you had a understanding of Cloud Architecture, Databases, Back and Front End Programming Languages, and tools like Jira. If you think that this could be the next step for you, or would simply like to find out more about the role, get in touch!
27/03/2024
Full time
I am working with a leading provider of security solutions in the digital/media industry. My client is looking for a Technical Account Manager to join their growing team on a permanent basis. This role will be based out of their Bridgend office, and you will be required on site 3 days a week. This is a fantastic opportunity to join a team that has growth plans to enter new industries and this role offers excellent long-term progression paths alongside a salary of up to £65,000 DOE. The chosen candidate will play a pivotal role in fostering strong client relationships and driving growth. As a key member of the central team, you'll collaborate closely with clients to enhance their digital systems, working together with their internal development teams to execute projects and expand their portfolio. The perfect candidate will have: 3+ years of experience in Technical Consulting and Professional Services, with a track record of growing client revenue streams. Strong leadership skills with experience in managing teams and project workflows. Resourceful problem-solving ability and adeptness in coordinating solutions with cross-functional teams. Adaptability, flexibility, and a passion for delivering top-notch technology solutions. Exceptional communication skills with the ability to craft and deliver impactful presentations. Active interest in emerging technologies, staying abreast of trends and opportunities. It would also be beneficial if you had a understanding of Cloud Architecture, Databases, Back and Front End Programming Languages, and tools like Jira. If you think that this could be the next step for you, or would simply like to find out more about the role, get in touch!
Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Key accountabilities: Implementing Configuration Management (CM) strategy across the organisation. Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Where applicable, maintain a CM oversight of Projects that are to be delivered. Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered. Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders. Key requirements: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications (desirable) If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
27/03/2024
Project-based
Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Key accountabilities: Implementing Configuration Management (CM) strategy across the organisation. Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Where applicable, maintain a CM oversight of Projects that are to be delivered. Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered. Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders. Key requirements: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications (desirable) If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the Guaranteed Interview' scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information. As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
West Virginia Network for Educational Telecomputing (WVNET)
Morgantown, West Virginia
WVNET is seeking to hire a new Telecommunications Network Specialist III to analyze, design, configure, install, deploy and troubleshoot LAN, WAN, Campus networks (mainly Cisco Routers, Switches, Firewalls), associated wireless infrastructure (Extreme, Meraki), VOIP solutions (CUCM, SIP trunks, UCaaS), System Monitoring (SolarWinds NPM) and remote access (VPN ASA, AAA, TACACS, RADIUS), cloud (OCI, Azure, AWS) and associated ongoing maintenance and updating of related hardware and software. This role will address critical organizational needs by: Resolving Technical Debt: Modernizing equipment, eliminating Legacy protocols, and optimizing configurations for improved network performance, reliability, and security. Managing Workload and Complexity: Strategizing to efficiently handle increased operations, new technologies, and remote work demands. Enhancing Security: Implementing next-gen Firewalls, intrusion detection systems, and security protocols to help safeguard our network against cyberattacks, data breaches, and other security risks. Specialized Network Skills: Utilize their specialized skills and expertise, particularly with the ever-evolving Cisco platforms and other network vendor languages, cloud/hybrid computing, Network Function Virtualization among others to optimize network performance. The ideal candidate will be self-motivated, able to multitask and enjoy problem solving. Candidate will be given lead on tasks and assignments to include working daily with local and remote technical and non-technical staff (Network Engineers, DBA's, System Admins, Computer Center Directors, Supreme Court Judges and Clerks, Tax Assessors, Vendors, etc.) to analyze and correct network-related issues. Work Location: Morgantown, WV, 26505 (on-site work required) Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $70,000 - $80,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Bachelor's Degree in Telecommunications, Electronics, Computer Science, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE.Details of relevant experience must be shown in your resume* Required - 6 to 8 years of progressively increasing experience and training in fields closely related to data communication or networking. Required - Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA) with at least 5 years of relevant experience is preferred. Required - 6 to 8 years of hands-on experience is necessary to understand the complex interaction of communication protocols, computer-based networking equipment and associated wiring and electronics required to support the high-speed data transmission demanded by modern communications networks. Demonstrated hands-on proficiency with the Cisco CLI is a must. JOB DUTIES/RESPONSIBILITIES Maintaining and upgrading as needed multiple Operating Systems (Windows, Macintosh, Linux, Windows Server running on desktops, laptops, VMs) and their network-related software (Wireshark, Snort, TMS, ASDM, NMAP, etc.) as well as work to setup, troubleshooting and teardown wired and wireless networks at hotels and similar venues for statewide education & technology-related conferences, and occasional travel to all 55 WV counties (as well as Pittsburgh, PA and Columbus, OH) as needed to install, replace and maintain networking equipment. The Telecommunications Network Specialist III position will also provide training and guidance to TNS I's and TNS II's staff. All telecommunication positions are on call to respond to network emergencies 24/7/365. KNOWLEDGE/SKILLS/ABILITIES Problems encountered require considerable analytical and research skills coupled with an extensive knowledge base of the technology equipment used across the state unified network. Various systems are in use by WVNET and customers, which compounds the problems in providing network services. The design and implementation of new and/or integrated systems requires an in-depth knowledge of both the users' needs and the technologies available to achieve the desired results. Effective, clear and concise communication is the key to understanding the customer's requirements and creating a path forward. The ability to collaborate with teams of people over weeks and months on multiple and technical projects at once. Projects which have many moving parts' and which require accurate and detailed planning and research to avoid system and network outages of mission critical systems. Thorough knowledge of : Internet TCP/IP protocols, both IPv4 and IPv6; LAN and WAN configuration and interconnections; configuring port-channels, BVIs, SVI's and associated configuration; Routers, Switches, Firewalls, wireless access points, VPN and VOIP technologies; building telecommunications wiring, termination and cabling systems. Demonstrated abilities/skills to: think logically in problem troubleshooting while under stress; communication (both verbal/written) to technical and non-technical audiences; meet deadlines; work accurately and follow lengthy, specific directions; use creativity and imagination in technical problem solving; understand complex technical manuals and concepts; script/code in a programming language relevant to networking, whether for doing configuration management, automation, orchestration, monitoring, or management in general. PHYSICAL DEMANDS Frequently, perform two-person dead-lift large communications chassis weighing up to 200 lbs. For example, a Cisco 6509-E weighs between 60lbs empty up to 190lbs loaded, and has exactly 2 handles. Occasional travel to remote location for technical assistance. Often, especially when working at a remote location, there are only 2 people on the team. Therefore, telecommunication specialists must be able to lift and hold smaller Switches/Routers/Servers while the other person screws the brackets to the rack. It's basically a standing shoulder press of between 10 to 25 pounds. Frequently, physically crawl on the floor in order to run cabling beneath sub-floor, as well as climb ladders to work overhead, often above ceiling tiles. EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
27/03/2024
Full time
WVNET is seeking to hire a new Telecommunications Network Specialist III to analyze, design, configure, install, deploy and troubleshoot LAN, WAN, Campus networks (mainly Cisco Routers, Switches, Firewalls), associated wireless infrastructure (Extreme, Meraki), VOIP solutions (CUCM, SIP trunks, UCaaS), System Monitoring (SolarWinds NPM) and remote access (VPN ASA, AAA, TACACS, RADIUS), cloud (OCI, Azure, AWS) and associated ongoing maintenance and updating of related hardware and software. This role will address critical organizational needs by: Resolving Technical Debt: Modernizing equipment, eliminating Legacy protocols, and optimizing configurations for improved network performance, reliability, and security. Managing Workload and Complexity: Strategizing to efficiently handle increased operations, new technologies, and remote work demands. Enhancing Security: Implementing next-gen Firewalls, intrusion detection systems, and security protocols to help safeguard our network against cyberattacks, data breaches, and other security risks. Specialized Network Skills: Utilize their specialized skills and expertise, particularly with the ever-evolving Cisco platforms and other network vendor languages, cloud/hybrid computing, Network Function Virtualization among others to optimize network performance. The ideal candidate will be self-motivated, able to multitask and enjoy problem solving. Candidate will be given lead on tasks and assignments to include working daily with local and remote technical and non-technical staff (Network Engineers, DBA's, System Admins, Computer Center Directors, Supreme Court Judges and Clerks, Tax Assessors, Vendors, etc.) to analyze and correct network-related issues. Work Location: Morgantown, WV, 26505 (on-site work required) Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $70,000 - $80,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Bachelor's Degree in Telecommunications, Electronics, Computer Science, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE.Details of relevant experience must be shown in your resume* Required - 6 to 8 years of progressively increasing experience and training in fields closely related to data communication or networking. Required - Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA) with at least 5 years of relevant experience is preferred. Required - 6 to 8 years of hands-on experience is necessary to understand the complex interaction of communication protocols, computer-based networking equipment and associated wiring and electronics required to support the high-speed data transmission demanded by modern communications networks. Demonstrated hands-on proficiency with the Cisco CLI is a must. JOB DUTIES/RESPONSIBILITIES Maintaining and upgrading as needed multiple Operating Systems (Windows, Macintosh, Linux, Windows Server running on desktops, laptops, VMs) and their network-related software (Wireshark, Snort, TMS, ASDM, NMAP, etc.) as well as work to setup, troubleshooting and teardown wired and wireless networks at hotels and similar venues for statewide education & technology-related conferences, and occasional travel to all 55 WV counties (as well as Pittsburgh, PA and Columbus, OH) as needed to install, replace and maintain networking equipment. The Telecommunications Network Specialist III position will also provide training and guidance to TNS I's and TNS II's staff. All telecommunication positions are on call to respond to network emergencies 24/7/365. KNOWLEDGE/SKILLS/ABILITIES Problems encountered require considerable analytical and research skills coupled with an extensive knowledge base of the technology equipment used across the state unified network. Various systems are in use by WVNET and customers, which compounds the problems in providing network services. The design and implementation of new and/or integrated systems requires an in-depth knowledge of both the users' needs and the technologies available to achieve the desired results. Effective, clear and concise communication is the key to understanding the customer's requirements and creating a path forward. The ability to collaborate with teams of people over weeks and months on multiple and technical projects at once. Projects which have many moving parts' and which require accurate and detailed planning and research to avoid system and network outages of mission critical systems. Thorough knowledge of : Internet TCP/IP protocols, both IPv4 and IPv6; LAN and WAN configuration and interconnections; configuring port-channels, BVIs, SVI's and associated configuration; Routers, Switches, Firewalls, wireless access points, VPN and VOIP technologies; building telecommunications wiring, termination and cabling systems. Demonstrated abilities/skills to: think logically in problem troubleshooting while under stress; communication (both verbal/written) to technical and non-technical audiences; meet deadlines; work accurately and follow lengthy, specific directions; use creativity and imagination in technical problem solving; understand complex technical manuals and concepts; script/code in a programming language relevant to networking, whether for doing configuration management, automation, orchestration, monitoring, or management in general. PHYSICAL DEMANDS Frequently, perform two-person dead-lift large communications chassis weighing up to 200 lbs. For example, a Cisco 6509-E weighs between 60lbs empty up to 190lbs loaded, and has exactly 2 handles. Occasional travel to remote location for technical assistance. Often, especially when working at a remote location, there are only 2 people on the team. Therefore, telecommunication specialists must be able to lift and hold smaller Switches/Routers/Servers while the other person screws the brackets to the rack. It's basically a standing shoulder press of between 10 to 25 pounds. Frequently, physically crawl on the floor in order to run cabling beneath sub-floor, as well as climb ladders to work overhead, often above ceiling tiles. EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Azure Data Engineer. Candidate will drive the data integration solutions in terms of design, build and deployment, DevOps with best-in-class data models, data quality and data architecture standards Candidate will possess strong data capabilities in terms of data analysis, data models, and hands on expertise in crafting and deploying data pipes using Azure data platform and tools, as well as enterprise ETL tool Talend, leveraging its DQ, DI and Data Catalogue features. Responsibilities: Accountable for the technical leadership regarding the data integration solutions and delivery. Ensuring a sound and best in class design, with enterprise implementation, deployment and operational meets the technical quality standards Responsible for planning and coordinating in carving out the needed dev/test environments, as well as defining and managing code branching/config strategies supporting concurrent releases Works with Data and Enterprise architecture team to define the data integration design/coding/deployment/operational standards and technology stack Responsible for data operations, in terms of scheduling, successful execution, and reconciliation of the data pipes in production Works collaboratively with other dev teams to guide and review their deliverables against the set standards Works collaboratively with Data Analytics, applications, DBA, and cloud operations teams to ensure end to end integrity and usage of data assets. Provides inputs in shaping DevOps and DataOps practices Partners with internal and external data experts to infuse innovation with focus on cross training and upskilling the existing teams. Qualifications: Bachelor's degree in data, computer science or relevant discipline. 8+ years of experience in ETL, ELT and data engineering At least 3+ years of working experience on Azure data platforms Experience working in agile delivery, Jira usage and other agile delivery best practices Data architecture, Data Modeling, and data visualization experience is a plus Ability to interact with business, other teams to create data mapping documents, ETL architecture/design artifacts, performance improvements, improve delivery & operational excellence. 8+ years of end-to-end implementation experience of deploying enterprise data warehouse, data mart and data lake solutions 3+ years of working experience with Azure data solutions including but not limited to ADLS, Data Bricks, ADF, Synapse etc Azure ADLS/Databricks administration experience 5+ years of Implementation and maintenance experience with Talend DI, DQ capabilities Demonstrable understanding of Data Governance, and enabling technical tools and technologies Certification in Azure cloud stack, Talend Data Integration Certified Administrator/Developer will be a plus
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Azure Data Engineer. Candidate will drive the data integration solutions in terms of design, build and deployment, DevOps with best-in-class data models, data quality and data architecture standards Candidate will possess strong data capabilities in terms of data analysis, data models, and hands on expertise in crafting and deploying data pipes using Azure data platform and tools, as well as enterprise ETL tool Talend, leveraging its DQ, DI and Data Catalogue features. Responsibilities: Accountable for the technical leadership regarding the data integration solutions and delivery. Ensuring a sound and best in class design, with enterprise implementation, deployment and operational meets the technical quality standards Responsible for planning and coordinating in carving out the needed dev/test environments, as well as defining and managing code branching/config strategies supporting concurrent releases Works with Data and Enterprise architecture team to define the data integration design/coding/deployment/operational standards and technology stack Responsible for data operations, in terms of scheduling, successful execution, and reconciliation of the data pipes in production Works collaboratively with other dev teams to guide and review their deliverables against the set standards Works collaboratively with Data Analytics, applications, DBA, and cloud operations teams to ensure end to end integrity and usage of data assets. Provides inputs in shaping DevOps and DataOps practices Partners with internal and external data experts to infuse innovation with focus on cross training and upskilling the existing teams. Qualifications: Bachelor's degree in data, computer science or relevant discipline. 8+ years of experience in ETL, ELT and data engineering At least 3+ years of working experience on Azure data platforms Experience working in agile delivery, Jira usage and other agile delivery best practices Data architecture, Data Modeling, and data visualization experience is a plus Ability to interact with business, other teams to create data mapping documents, ETL architecture/design artifacts, performance improvements, improve delivery & operational excellence. 8+ years of end-to-end implementation experience of deploying enterprise data warehouse, data mart and data lake solutions 3+ years of working experience with Azure data solutions including but not limited to ADLS, Data Bricks, ADF, Synapse etc Azure ADLS/Databricks administration experience 5+ years of Implementation and maintenance experience with Talend DI, DQ capabilities Demonstrable understanding of Data Governance, and enabling technical tools and technologies Certification in Azure cloud stack, Talend Data Integration Certified Administrator/Developer will be a plus
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a SaaS Azure Platform Manager, preferably with DocuSign experience. Candidate have strong experience in managing the SaaS Application life cycle and good understanding of Azure Cloud & M365 Platform. This position is responsible for leading one or more SaaS products in the continued development, management and support of SaaS products including DocuSign, WalkMe, and/or JIRA. Responsibilities: Provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the firm's Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide the guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way. A coach and mentor to other team members, providing training if required. Fosters trust and builds relationships with the other Information Technology teams. Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made. Attends and contributes to team meetings. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Performs other duties as assigned or required to meet Firm goals and objectives. Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a SaaS Azure Platform Manager, preferably with DocuSign experience. Candidate have strong experience in managing the SaaS Application life cycle and good understanding of Azure Cloud & M365 Platform. This position is responsible for leading one or more SaaS products in the continued development, management and support of SaaS products including DocuSign, WalkMe, and/or JIRA. Responsibilities: Provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the firm's Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide the guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way. A coach and mentor to other team members, providing training if required. Fosters trust and builds relationships with the other Information Technology teams. Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made. Attends and contributes to team meetings. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Performs other duties as assigned or required to meet Firm goals and objectives. Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred
M365 Platform Manager Salary: Starting at $150k + bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred Excellent collaboration, interpersonal, and communication skills Responsibilities The right candidate is expected to provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Integration of SaaS Platforms to Azure and M365. Can provide guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people.
26/03/2024
Full time
M365 Platform Manager Salary: Starting at $150k + bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred Excellent collaboration, interpersonal, and communication skills Responsibilities The right candidate is expected to provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Integration of SaaS Platforms to Azure and M365. Can provide guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people.
Senior Data Engineer Salary: $150k-$170k + bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 8+ years of experience in ETL, ELT and data engineering 3+ years of experience on Azure data platforms 8+ years of end-to-end implementation experience of deploying enterprise data warehouse, data mart and data lake solutions. 5+ years of Implementation and maintenance experience with Talend DI, DQ capabilities 3+ years of working experience with Azure data solutions including but not limited to ADLS, Data Bricks, ADF, Synapse etc. Azure ADLS/Databricks administration experience Pluses Data architecture, Data Modeling, and Data Visualization Relevant certifications Responsibilities Accountable for the technical leadership regarding the data integration solutions and delivery. Ensuring a sound and best in class design, with enterprise implementation, deployment and operational meets the technical quality standards. Responsible for planning and coordinating in carving out the needed dev/test environments, as well as defining and managing code branching/config strategies supporting concurrent releases. Works with Data and Enterprise architecture team to define the data integration design/coding/deployment/operational standards and technology stack. Responsible for data operations, in terms of scheduling, successful execution, and reconciliation of the data pipes in production Works collaboratively with other dev teams to guide and review their deliverables against the set standards. Works collaboratively with Data Analytics, applications, DBA, and cloud operations teams to ensure end to end integrity and usage of data assets.
26/03/2024
Full time
Senior Data Engineer Salary: $150k-$170k + bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 8+ years of experience in ETL, ELT and data engineering 3+ years of experience on Azure data platforms 8+ years of end-to-end implementation experience of deploying enterprise data warehouse, data mart and data lake solutions. 5+ years of Implementation and maintenance experience with Talend DI, DQ capabilities 3+ years of working experience with Azure data solutions including but not limited to ADLS, Data Bricks, ADF, Synapse etc. Azure ADLS/Databricks administration experience Pluses Data architecture, Data Modeling, and Data Visualization Relevant certifications Responsibilities Accountable for the technical leadership regarding the data integration solutions and delivery. Ensuring a sound and best in class design, with enterprise implementation, deployment and operational meets the technical quality standards. Responsible for planning and coordinating in carving out the needed dev/test environments, as well as defining and managing code branching/config strategies supporting concurrent releases. Works with Data and Enterprise architecture team to define the data integration design/coding/deployment/operational standards and technology stack. Responsible for data operations, in terms of scheduling, successful execution, and reconciliation of the data pipes in production Works collaboratively with other dev teams to guide and review their deliverables against the set standards. Works collaboratively with Data Analytics, applications, DBA, and cloud operations teams to ensure end to end integrity and usage of data assets.
Domain Consultant London, UK - 3 days in a week Contract 6months + - Inside Ir35 Client: Wipro Max rate - 350- 375 GBP/Day, Do not share profiles with higher rates Job Purpose: The Aligne Contractor will perform business analysis and execute change activities, this will include both project work and sustain and improvement enhancements. The person will work alongside Project Managers, developers, and other BAs to provide IT solutions and support to meet their business needs. Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to Shell BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail
26/03/2024
Project-based
Domain Consultant London, UK - 3 days in a week Contract 6months + - Inside Ir35 Client: Wipro Max rate - 350- 375 GBP/Day, Do not share profiles with higher rates Job Purpose: The Aligne Contractor will perform business analysis and execute change activities, this will include both project work and sustain and improvement enhancements. The person will work alongside Project Managers, developers, and other BAs to provide IT solutions and support to meet their business needs. Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to Shell BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
26/03/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.