IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st -2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st -2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer Server Side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling Switches, Routers, VPN setups, and telephony systems. Essential Requirements of the IT Support Engineer: - Proficient in Microsoft Server operating systems and associated roles. - Familiarity with Linux server systems and their functionalities. - Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and AWS. - Possess strong IT skills with a keen interest in technology. - Hold a full UK driving license with access to personal transportation. - Flexibility to work additional hours as business needs dictate. Responsibilities of the IT Support Engineer: - Deliver IT Support both remotely and on-site, resolving issues promptly. - Manage Active Directory and group policies for efficient administration. - Oversee shared files, folders, and backups to ensure data security and compliance. - Deploy and configure laptops, desktops, and VoIP phones. - Handle hardware relocation tasks during office transitions. - Collaborate with third-party providers to address support needs. - Maintain server hardware and infrastructure, including on-premises and cloud systems. - Monitor infrastructure for potential outages and respond as needed. - Troubleshoot server hardware and infrastructure issues effectively. - Take ownership of incidents from start to resolution, keeping users informed throughout. - Participate in on-call rotations for urgent matters. - Update and maintain user support documentation for accessibility and accuracy. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer Glasgow Up to £25,000
24/04/2024
Full time
IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join their Infrastructure team in the central Glasgow-offices to provide 1st -2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st -2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer Server Side management, delving into the realms of cloud computing with proficiency in Azure & AWS platforms. Additionally, you will be involved in network management, adeptly handling Switches, Routers, VPN setups, and telephony systems. Essential Requirements of the IT Support Engineer: - Proficient in Microsoft Server operating systems and associated roles. - Familiarity with Linux server systems and their functionalities. - Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, and AWS. - Possess strong IT skills with a keen interest in technology. - Hold a full UK driving license with access to personal transportation. - Flexibility to work additional hours as business needs dictate. Responsibilities of the IT Support Engineer: - Deliver IT Support both remotely and on-site, resolving issues promptly. - Manage Active Directory and group policies for efficient administration. - Oversee shared files, folders, and backups to ensure data security and compliance. - Deploy and configure laptops, desktops, and VoIP phones. - Handle hardware relocation tasks during office transitions. - Collaborate with third-party providers to address support needs. - Maintain server hardware and infrastructure, including on-premises and cloud systems. - Monitor infrastructure for potential outages and respond as needed. - Troubleshoot server hardware and infrastructure issues effectively. - Take ownership of incidents from start to resolution, keeping users informed throughout. - Participate in on-call rotations for urgent matters. - Update and maintain user support documentation for accessibility and accuracy. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly on (see below). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer Glasgow Up to £25,000
Desktop Support Engineer 6-month Interim Desktop Support Engineer in Isleworth for an inspiring world-class organisation. Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim Desktop Support Engineer. Position Summary The ideal candidate is someone with strong customer service and troubleshooting skills to resolve all technical issues for our client. You will be responsible for supporting all end users relating to hardware and software. Day to day responsibilities consist of: Installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities Managing Incident and Task queues (ServiceNow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging and Deploying Desktops and Laptops for end users. Installing Software requests. Supporting Accessibility users and setting up specific requirements. Ensure users Work Setting are fully functional with proactive checks and or resolving issue via Incident records. Maintaining accurate Stockrooms within ServiceNow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and Repair Warranty hardware (Dell/HP) along with Dell self-dispatch. Provision of New Starter hardware in line with New Starters due date. Provision of Loan Laptops on request and ensuring returned Laptops are processed back into stock. Processing Leaver devices ensuring asset records are updated and returned devices Quality checked and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups. Creating and maintaining Operational documentation (run book) if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for our managed service clients. Qualifications Candidates who are results-oriented and have strong communication and organizational skills. Experience in ServiceNow ITSM for Incident/Request and Asset Management. 2+ years of experience in Microsoft Windows desktop level 1 support. 2+ years of providing support as a Desktop Support/Technical Remote Support, providing End User Support and Customer Service. Experience of working in a medium/large corporate environment. Must be able to be both a team player and be able to provide exemplary results while working on projects independently. Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Project-based
Desktop Support Engineer 6-month Interim Desktop Support Engineer in Isleworth for an inspiring world-class organisation. Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for our people and our planet. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim Desktop Support Engineer. Position Summary The ideal candidate is someone with strong customer service and troubleshooting skills to resolve all technical issues for our client. You will be responsible for supporting all end users relating to hardware and software. Day to day responsibilities consist of: Installing, testing, maintaining, rebuilding, and troubleshooting end user devices and work settings and interrelated hardware and software. Escalating issues accordingly and maintaining communication with customers and wider technical teams. Key Responsibilities Managing Incident and Task queues (ServiceNow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging and Deploying Desktops and Laptops for end users. Installing Software requests. Supporting Accessibility users and setting up specific requirements. Ensure users Work Setting are fully functional with proactive checks and or resolving issue via Incident records. Maintaining accurate Stockrooms within ServiceNow and regularly auditing to ensure rotation and accuracy of stock. Ensure forecast of Stock usage is available and requesting stock replenishment if required. Process and Repair Warranty hardware (Dell/HP) along with Dell self-dispatch. Provision of New Starter hardware in line with New Starters due date. Provision of Loan Laptops on request and ensuring returned Laptops are processed back into stock. Processing Leaver devices ensuring asset records are updated and returned devices Quality checked and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups. Creating and maintaining Operational documentation (run book) if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and providing technical support for our managed service clients. Qualifications Candidates who are results-oriented and have strong communication and organizational skills. Experience in ServiceNow ITSM for Incident/Request and Asset Management. 2+ years of experience in Microsoft Windows desktop level 1 support. 2+ years of providing support as a Desktop Support/Technical Remote Support, providing End User Support and Customer Service. Experience of working in a medium/large corporate environment. Must be able to be both a team player and be able to provide exemplary results while working on projects independently. Exceptional customer service and phone etiquette skills, excellent verbal and written communication skills and good experience with MS Teams. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Manager - AS400 Hybrid Our client, a leading UK based organisation have an exciting opportunity for an experienced IT Manager to join their team to help support their local systems based at different locations in the North West. The role requires a background and experience with AS400/iSeries/IBMi as well as general understanding of IT Infrastructure. You will be tasked with delivering optimum operational performance of their IT systems and processes for the operation and IT service levels for they locations they serve. Role responsibilities: As the IT Manager, you'll be at the forefront of driving IT performance and KPIs for the 24/7 warehouse operation. You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. IT Manager - AS400 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/04/2024
Full time
IT Manager - AS400 Hybrid Our client, a leading UK based organisation have an exciting opportunity for an experienced IT Manager to join their team to help support their local systems based at different locations in the North West. The role requires a background and experience with AS400/iSeries/IBMi as well as general understanding of IT Infrastructure. You will be tasked with delivering optimum operational performance of their IT systems and processes for the operation and IT service levels for they locations they serve. Role responsibilities: As the IT Manager, you'll be at the forefront of driving IT performance and KPIs for the 24/7 warehouse operation. You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. IT Manager - AS400 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Your new company Hays is working with a leader in their field involved with design, manufacturing, sales and logistics in the UK and Europe. This fantastic client is looking for an IT Helpdesk Engineer to work on their Coventry and Solihull sites. Your new role The IT Helpdesk Engineer will provide IT hardware & software support to all UK, European & APAC users while maintaining and monitoring the IT infrastructure & security systems. This is a varied role being each day different so you will have a positive, can-do, adaptable attitude. You will have some experience of IT logging and solving IT ServiceDesk tickets. You will have some knowledge and interest in repairing hardware and software as well as Servers. What you'll need to succeed Previous experience in an IT support role IT ServiceDesk working experience Knowledge and interest in Application Servers like Office 365 and domains like Windows and Apple Interest in a varied role with a flat structure where learning multiple systems and tasks UK Driving Licence Due to the nature of the role, you would have to work consistently in the UK What you'll get in return £24,000 annual salary Full time permanent position Great training opportunities working with an experienced team 25days annual leave plus 3 days off in December Competitive company benefits including health, wellness and team activities What you need to do now If you're based in and around Coventry and Solihull and you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company Hays is working with a leader in their field involved with design, manufacturing, sales and logistics in the UK and Europe. This fantastic client is looking for an IT Helpdesk Engineer to work on their Coventry and Solihull sites. Your new role The IT Helpdesk Engineer will provide IT hardware & software support to all UK, European & APAC users while maintaining and monitoring the IT infrastructure & security systems. This is a varied role being each day different so you will have a positive, can-do, adaptable attitude. You will have some experience of IT logging and solving IT ServiceDesk tickets. You will have some knowledge and interest in repairing hardware and software as well as Servers. What you'll need to succeed Previous experience in an IT support role IT ServiceDesk working experience Knowledge and interest in Application Servers like Office 365 and domains like Windows and Apple Interest in a varied role with a flat structure where learning multiple systems and tasks UK Driving Licence Due to the nature of the role, you would have to work consistently in the UK What you'll get in return £24,000 annual salary Full time permanent position Great training opportunities working with an experienced team 25days annual leave plus 3 days off in December Competitive company benefits including health, wellness and team activities What you need to do now If you're based in and around Coventry and Solihull and you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
24/04/2024
Full time
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS I am working with one of the world's leading Investment Banks which is looking for an eFX Lead Developer (Director level) to join their Information Systems Department who provide a complete range of state-of-the-art technology services and infrastructure to the global entities across the bank. In this role, you will be working to develop and maintain an automated trading application. You'll work closely with the Traders and Sales to build a low latency, high-performance eFX electronic trading system including Real Time Pricing, Risk, Price Distribution, Algo execution, and various electronic trading workflows. Embracing a hands-on approach and showcasing creativity in problem-solving and product development. Engaging in the development and support of Front Office Systems. Participating in the evaluation and endorsement of new technologies to enhance the Front Office Development team's value. Extracting, comprehending, and analysing functional requirements directly from the Front Office FX desk. Ensuring delivery aligns with agreed-upon requirements through an agile process, following ISD standards for Documentation, System Testing, User Acceptance testing, and Change Control. Maintaining open communication with technical architects within ISD to leverage reusable software for efficient time-to-market. Providing production support for implemented solutions, and handling incidents, problems, and defects. Cross-training other ISD members for solution support may require shifts or on-call duties beyond regular working hours. Designing, implementing, and delivering complex globally distributed high availability Real Time trading system. Key Skills: OO Language - C++/Java/Python/Rust/C# FX Financial Markets Low-Latency Market Data Multi-Threading No-SQL/SQL Unit Testing/TDD/Automated Testing This is a Full time position, offering a highly competitive salary, a strong benefits package, and a performance-related bonus. You will be required to travel to the office 3 days per week. If you think your skills and experience are a good fit for this position, I'd love to speak with you. Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS
24/04/2024
Full time
Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS I am working with one of the world's leading Investment Banks which is looking for an eFX Lead Developer (Director level) to join their Information Systems Department who provide a complete range of state-of-the-art technology services and infrastructure to the global entities across the bank. In this role, you will be working to develop and maintain an automated trading application. You'll work closely with the Traders and Sales to build a low latency, high-performance eFX electronic trading system including Real Time Pricing, Risk, Price Distribution, Algo execution, and various electronic trading workflows. Embracing a hands-on approach and showcasing creativity in problem-solving and product development. Engaging in the development and support of Front Office Systems. Participating in the evaluation and endorsement of new technologies to enhance the Front Office Development team's value. Extracting, comprehending, and analysing functional requirements directly from the Front Office FX desk. Ensuring delivery aligns with agreed-upon requirements through an agile process, following ISD standards for Documentation, System Testing, User Acceptance testing, and Change Control. Maintaining open communication with technical architects within ISD to leverage reusable software for efficient time-to-market. Providing production support for implemented solutions, and handling incidents, problems, and defects. Cross-training other ISD members for solution support may require shifts or on-call duties beyond regular working hours. Designing, implementing, and delivering complex globally distributed high availability Real Time trading system. Key Skills: OO Language - C++/Java/Python/Rust/C# FX Financial Markets Low-Latency Market Data Multi-Threading No-SQL/SQL Unit Testing/TDD/Automated Testing This is a Full time position, offering a highly competitive salary, a strong benefits package, and a performance-related bonus. You will be required to travel to the office 3 days per week. If you think your skills and experience are a good fit for this position, I'd love to speak with you. Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS
Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
23/04/2024
Full time
Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
23/04/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
23/04/2024
Full time
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
AS400 Technical Support Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc. Role responsibilities: You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. AS400 Technical Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
23/04/2024
Full time
AS400 Technical Support Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc. Role responsibilities: You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. AS400 Technical Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Infoplus Technologies UK Ltd
Stafford, Staffordshire
Experience: 6 -12 years Tools: AutoCAD, Revit, Navisworks Domain: HVDC/Substation/FACTS Responsibilities: Responsible for the design of the plant layout of HVDC and FACTS system considering customer specification, country-specific standards and EHS requirements Technical lead of an interdisciplinary project team including all stakeholders involved in the design processes. Responsible for the design of the overall plant layout in 3D considering BIM methodologies Technical negotiations with customers, engineering services and suppliers as well as contact person for the construction sites, preferably on site Cost calculation, scheduling, and design of the whole primary engineering for HVDC & FACTS systems, including electromagnetic calculations, studies (noise emissions, earthing, lightning protection) and material specifications Qualification: Knowledge in the field of standards for the design of power systems with a.c. voltages > 1 kV and d.c. voltage >1,5 kV as well as in 3D construction with Autodesk products (AutoCAD, Inventor, Navisworks) Completed university degree in electrical or mechanical engineering or comparable fields, alternatively completed training as a technician with correspondingly relevant professional experience Long-term experience in execution of large-scale plants as well as experience in project management (cost, quality, time) Basic knowledge of power systems and high-voltage technology
22/04/2024
Project-based
Experience: 6 -12 years Tools: AutoCAD, Revit, Navisworks Domain: HVDC/Substation/FACTS Responsibilities: Responsible for the design of the plant layout of HVDC and FACTS system considering customer specification, country-specific standards and EHS requirements Technical lead of an interdisciplinary project team including all stakeholders involved in the design processes. Responsible for the design of the overall plant layout in 3D considering BIM methodologies Technical negotiations with customers, engineering services and suppliers as well as contact person for the construction sites, preferably on site Cost calculation, scheduling, and design of the whole primary engineering for HVDC & FACTS systems, including electromagnetic calculations, studies (noise emissions, earthing, lightning protection) and material specifications Qualification: Knowledge in the field of standards for the design of power systems with a.c. voltages > 1 kV and d.c. voltage >1,5 kV as well as in 3D construction with Autodesk products (AutoCAD, Inventor, Navisworks) Completed university degree in electrical or mechanical engineering or comparable fields, alternatively completed training as a technician with correspondingly relevant professional experience Long-term experience in execution of large-scale plants as well as experience in project management (cost, quality, time) Basic knowledge of power systems and high-voltage technology
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
19/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Java Developer - Hybrid - £50k-£60k DOE, plus flexible benefits - Permanent role Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit permanent Senior Java Developer with expert core Java 17 coding skills for our prestigious international client in the Entertainment sector. Low level code experience is welcomed for this role. The role will be based full time in an office for the first 3 months (either in Borehamwood, Horsham or Central London) with minimum of 2 days per week in the office thereafter. Occasional travel to Client sites for meetings may be required. The successful candidate will join an established and experienced Java Consultancy team. We pride ourselves in employing high calibre IT consultants and software engineers and this is a great opportunity to learn from some of the most experienced Java Consultants around. Key skills to have: Experience of working on large, complex Enterprise systems Minimum of 5 years experience in Java development including recent Java 17: Interceptors and Evaluators Concurrency and Multi-threading Design Patterns and Functional programming Annotation Processors and Reflection Java Security and advanced Exception Handling An IT related degree or similar qualification Technical skill set: excellent core Java, IntelliJ IDE, IntelliJ debugging, Javadocs, low level code, GIT, JIRA, Swing,Spring MVC, Spring Boot, Hibernate, Web technologies, XML, Web Services, REST API, JSON, JQuery Proven strong communicator, who is able to speak about technical matters in non-technical English with business stake-holders Flexible, can-do attitude, capable of multi-tasking, structured approach and works well within a team environment. Nice to have skills : Preferred additional technical skills: GraphQL, Postgres, Sybase, low level code experience Experience of the Entertainment business domain Good Front End development including HTML5, CSS3 and Bootstrap Our Offer: Salary between £50K to £60K depending on experience Variety of Benefits available including Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit Generous Holiday Allowance which increases based on length of service Variety of work Opportunity to progress, both in terms of skills, experience and grade levels quickly for the motivated and talented individual Main responsibilities of the successful candidate: Java Web and desktop application development, enhancements and problem resolution for core, large scale business applications using IntelliJ IDE and associated de-bugging tools Extensive use of Jira for managing team work-load, Javadocs and Wiki for documentation Quality assurance including peer reviews, Unit and Integration testing Release management including source control using Git Attending and contributing to Agile scrum meetings and regular team operational meetings. For further information on this excellent Senior Java Developer role please email CV to the address shown.
19/04/2024
Full time
Senior Java Developer - Hybrid - £50k-£60k DOE, plus flexible benefits - Permanent role Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit permanent Senior Java Developer with expert core Java 17 coding skills for our prestigious international client in the Entertainment sector. Low level code experience is welcomed for this role. The role will be based full time in an office for the first 3 months (either in Borehamwood, Horsham or Central London) with minimum of 2 days per week in the office thereafter. Occasional travel to Client sites for meetings may be required. The successful candidate will join an established and experienced Java Consultancy team. We pride ourselves in employing high calibre IT consultants and software engineers and this is a great opportunity to learn from some of the most experienced Java Consultants around. Key skills to have: Experience of working on large, complex Enterprise systems Minimum of 5 years experience in Java development including recent Java 17: Interceptors and Evaluators Concurrency and Multi-threading Design Patterns and Functional programming Annotation Processors and Reflection Java Security and advanced Exception Handling An IT related degree or similar qualification Technical skill set: excellent core Java, IntelliJ IDE, IntelliJ debugging, Javadocs, low level code, GIT, JIRA, Swing,Spring MVC, Spring Boot, Hibernate, Web technologies, XML, Web Services, REST API, JSON, JQuery Proven strong communicator, who is able to speak about technical matters in non-technical English with business stake-holders Flexible, can-do attitude, capable of multi-tasking, structured approach and works well within a team environment. Nice to have skills : Preferred additional technical skills: GraphQL, Postgres, Sybase, low level code experience Experience of the Entertainment business domain Good Front End development including HTML5, CSS3 and Bootstrap Our Offer: Salary between £50K to £60K depending on experience Variety of Benefits available including Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit Generous Holiday Allowance which increases based on length of service Variety of work Opportunity to progress, both in terms of skills, experience and grade levels quickly for the motivated and talented individual Main responsibilities of the successful candidate: Java Web and desktop application development, enhancements and problem resolution for core, large scale business applications using IntelliJ IDE and associated de-bugging tools Extensive use of Jira for managing team work-load, Javadocs and Wiki for documentation Quality assurance including peer reviews, Unit and Integration testing Release management including source control using Git Attending and contributing to Agile scrum meetings and regular team operational meetings. For further information on this excellent Senior Java Developer role please email CV to the address shown.
Job title: Desktop Support Team Lead Location: Bristol Salary: Up to 40,000 per annum Job type: Permanent They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs. You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding) Service Level Agreements. Should have Broad technical understanding of IT services being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members. Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk Deploy IT hardware, record, and track assets during deployment according to IT Services standards and workflow procedures. Ensure take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation. Please apply on the link below or contact us if you want to know more about the role and company.
19/04/2024
Full time
Job title: Desktop Support Team Lead Location: Bristol Salary: Up to 40,000 per annum Job type: Permanent They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs. You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding) Service Level Agreements. Should have Broad technical understanding of IT services being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members. Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk Deploy IT hardware, record, and track assets during deployment according to IT Services standards and workflow procedures. Ensure take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation. Please apply on the link below or contact us if you want to know more about the role and company.
Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
18/04/2024
Full time
Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.