Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
18/04/2024
Full time
Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
18/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
18/04/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Role Title: Engagement Manager (SC Cleared) Duration: 7 Months Location: Hybrid/Barrow-in-Furness (1 day per week on site) Rate: £519/d - Umbrella only Note: Applicants MUST hold Active SC Clearance Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary Providing deliverables or service to specification, within agreed cost and timescale, meeting the necessary quality standards and to customer satisfaction. Conduct client negotiations to agree terms for changes to the scope of the project or service, setting realistic expectations and ensuring commercial viability. Manage the project or service teams, plan activities and monitor progress. Ensure all project deliverables or services are provided using best practices and are of an appropriate quality. Provide factual analysis of the project or service portfolio and the team's performance and compliance to standard tools and processes Manage budgets and forecasts, drives revenue growth, improves margins on the portfolio Be the escalation point beyond engagement manager/Transition Manager/SSDM, direct escalation contact facing the client and Geography leads Manage client relationships and convert client experiences to references All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
18/04/2024
Project-based
Role Title: Engagement Manager (SC Cleared) Duration: 7 Months Location: Hybrid/Barrow-in-Furness (1 day per week on site) Rate: £519/d - Umbrella only Note: Applicants MUST hold Active SC Clearance Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary Providing deliverables or service to specification, within agreed cost and timescale, meeting the necessary quality standards and to customer satisfaction. Conduct client negotiations to agree terms for changes to the scope of the project or service, setting realistic expectations and ensuring commercial viability. Manage the project or service teams, plan activities and monitor progress. Ensure all project deliverables or services are provided using best practices and are of an appropriate quality. Provide factual analysis of the project or service portfolio and the team's performance and compliance to standard tools and processes Manage budgets and forecasts, drives revenue growth, improves margins on the portfolio Be the escalation point beyond engagement manager/Transition Manager/SSDM, direct escalation contact facing the client and Geography leads Manage client relationships and convert client experiences to references All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Cyber Security Lead | Liverpool | Competitive £ Your new company Leading provider of insurance and legal services that employ over 1000 people across several sites including Liverpool, Leeds and Glasgow. Your new role My client is seeking a highly skilled and experienced technical Cyber Security Lead to join the existing IT team in Liverpool. The Cyber Security Lead will be responsible for overseeing the technical aspects of the organisations information security program, including the management of an outsourced Security Operations Centre (SOC). You will be responsible for establishing the security strategy for the group and improving security posture while ensuring alignment of technical security measures with business objectives and regulatory requirements. Key Responsibilities: Evaluate new security technologies and solutions to enhance the organization's security posture. Ensure proper configuration and tuning of security tools to maximize effectiveness. Incident Response and forensics - developing and maintaining an incident response plan. Provide leadership and mentorship to junior members of the security team. Promote cross functional collaboration and knowledge sharing across security and IT teams. Maintain security infrastructure, including Firewalls, intrusion detection/prevention systems, SIEM and endpoint security solutions. Setting the overall security strategy for the business. What you'll need to succeed The Ideal candidate will have a strong background in information security and hands on experience with SOC operations. Experience developing and implementing technical aspects of the organization's information security strategy. Experience overseeing day-to-day operations of the outsourced SOC team. Define and enforce SOC processes and procedures to ensure effective incident detection, response, and remediation. Experience Coordinating with internal teams and external stakeholders to address security incidents and vulnerabilities. Experience Conducting regular threat assessments and vulnerability scans to identify potential risks to the organization's infrastructure and data. Experience working in alignment with ISO27001 and Cyber Essentials. Experience Managing and maintaining security infrastructure, including Firewalls, intrusion detection/prevention systems, SIEM, and endpoint security solutions. What you'll get in return You can expect a competitive salary (depending on experience), along with pension, life assurance (4 x salary), healthcare cash plan, 25 days holiday (plus bank holidays) and hybrid working and a range of other flexible benefits. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
Cyber Security Lead | Liverpool | Competitive £ Your new company Leading provider of insurance and legal services that employ over 1000 people across several sites including Liverpool, Leeds and Glasgow. Your new role My client is seeking a highly skilled and experienced technical Cyber Security Lead to join the existing IT team in Liverpool. The Cyber Security Lead will be responsible for overseeing the technical aspects of the organisations information security program, including the management of an outsourced Security Operations Centre (SOC). You will be responsible for establishing the security strategy for the group and improving security posture while ensuring alignment of technical security measures with business objectives and regulatory requirements. Key Responsibilities: Evaluate new security technologies and solutions to enhance the organization's security posture. Ensure proper configuration and tuning of security tools to maximize effectiveness. Incident Response and forensics - developing and maintaining an incident response plan. Provide leadership and mentorship to junior members of the security team. Promote cross functional collaboration and knowledge sharing across security and IT teams. Maintain security infrastructure, including Firewalls, intrusion detection/prevention systems, SIEM and endpoint security solutions. Setting the overall security strategy for the business. What you'll need to succeed The Ideal candidate will have a strong background in information security and hands on experience with SOC operations. Experience developing and implementing technical aspects of the organization's information security strategy. Experience overseeing day-to-day operations of the outsourced SOC team. Define and enforce SOC processes and procedures to ensure effective incident detection, response, and remediation. Experience Coordinating with internal teams and external stakeholders to address security incidents and vulnerabilities. Experience Conducting regular threat assessments and vulnerability scans to identify potential risks to the organization's infrastructure and data. Experience working in alignment with ISO27001 and Cyber Essentials. Experience Managing and maintaining security infrastructure, including Firewalls, intrusion detection/prevention systems, SIEM, and endpoint security solutions. What you'll get in return You can expect a competitive salary (depending on experience), along with pension, life assurance (4 x salary), healthcare cash plan, 25 days holiday (plus bank holidays) and hybrid working and a range of other flexible benefits. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Heating And Air Conditioning Engineer/Assistant - Immediate Start Bristol (Hybrid 3/2 days per week working on site) Flexi-time (40hr week) Private Healthcare & Pension Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines - Consulting, Solutions, Talents and Academy - to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group. Akkodis is a commercial brand under which both AKKA and Modis entities operate HVAC Layout engineering activities Assistance to the team lead/discipline pilot in the technical coordination, production and monitoring of layout engineering studies for one or more buildings on: > HVAC equipment. < HVAC ducting and other related items such as supports Overall integration of HVACl design into the dedicated buildings Proposal of technical solutions to improve design maturity Monitoring and resolution of design Open Points and design non-conformances in the specific discipline Reception of input data for the layout engineering of the building (Process & Instrumentation Diagrams, equipment data, etc.), analysis and verification of technical consistency. Production and review of related technical documents (Layout Release Reports, design changes, CTS, design packages) Review and assessment of deliverables produced by electrical execution design such as drawings or 3D design packages Support and follow up of execution design activities undertaken by MEH partners as per instructed by the client Support to resolve queries coming from site-based design teams (JDO) Skills & Knowledge: Technical Skills Good knowledge and understanding of general layout rules for an industrial project. Knowledge of the general operation of a nuclear power station and the associated safety aspects. Experience working with design software PDMS or E3D Software Skills Microsoft Word/Excel. Good knowledge of PDMS (or any 3D design software), Autocad 2D and Navisworks software (consultation). Adecco - AKKA is acting as an Employment Agency in relation to this vacancy.
18/04/2024
Full time
Heating And Air Conditioning Engineer/Assistant - Immediate Start Bristol (Hybrid 3/2 days per week working on site) Flexi-time (40hr week) Private Healthcare & Pension Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines - Consulting, Solutions, Talents and Academy - to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group. Akkodis is a commercial brand under which both AKKA and Modis entities operate HVAC Layout engineering activities Assistance to the team lead/discipline pilot in the technical coordination, production and monitoring of layout engineering studies for one or more buildings on: > HVAC equipment. < HVAC ducting and other related items such as supports Overall integration of HVACl design into the dedicated buildings Proposal of technical solutions to improve design maturity Monitoring and resolution of design Open Points and design non-conformances in the specific discipline Reception of input data for the layout engineering of the building (Process & Instrumentation Diagrams, equipment data, etc.), analysis and verification of technical consistency. Production and review of related technical documents (Layout Release Reports, design changes, CTS, design packages) Review and assessment of deliverables produced by electrical execution design such as drawings or 3D design packages Support and follow up of execution design activities undertaken by MEH partners as per instructed by the client Support to resolve queries coming from site-based design teams (JDO) Skills & Knowledge: Technical Skills Good knowledge and understanding of general layout rules for an industrial project. Knowledge of the general operation of a nuclear power station and the associated safety aspects. Experience working with design software PDMS or E3D Software Skills Microsoft Word/Excel. Good knowledge of PDMS (or any 3D design software), Autocad 2D and Navisworks software (consultation). Adecco - AKKA is acting as an Employment Agency in relation to this vacancy.
Civil Structural Engineer Location Bristol (Hybrid 3 days to work on site) Flexi-time (40hr week) Private Healthcare & Pension Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines - Consulting, Solutions, Talents and Academy - to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group. Akkodis is a commercial brand under which both AKKA and Modis entities operate. Responsibilities Supporting a small dedicated transverse team (CLCT) who provide technical expertise across a number of civil building design teams for the Nuclear Island of the HPC Nuclear New Building Project. Main Activities Receive, analyse and verify the consistency of the input data. Produces technical deliverables for which they are responsible (design hypotheses, methodology and assumption notes, calculation notes). Perform technical verifications of civil engineering design notes, models and drawings. Management of transverse civil engineering open points through to resolution. Review and acceptance of Level 3 Civil Design Substantiation Reports. Collaboration and engagement with stakeholders to ensure consistency of civil transverse knowledge and approach across full scope of NI Buildings, through meetings and surveillance. Liaise with, and support to site-based engineering teams to facilitate resolution of issues that can impact site construction. Liaise with subject matter expects to utilise learning and knowledge from the wider organisation. Key Relationships Civil transverse team Civil contracts team, for contractual aspects with the civil designers Joint Design Office Client organization (PWRT, Civil DMT, Civil Program) Hazards Team. Experience Required Bachelor's/Master's degree in civil engineering 8 years of experience minimum Working knowledge of PDMS or Autocad Experience of using Tekla and Navisworks Project management experience or qualification Experience should be in heavily regulated industry at a minimum like oil & gas, rail, automotive ect. Desirable: Experience of the HPC project Knowledge of and/or experience of civil engineering design contracts in the nuclear sector or other heavily regulated industry (such as oil & gas, rail, ) Project management qualification and/or experience Adecco - AKKA is acting as an Employment Agency in relation to this vacancy.
18/04/2024
Full time
Civil Structural Engineer Location Bristol (Hybrid 3 days to work on site) Flexi-time (40hr week) Private Healthcare & Pension Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines - Consulting, Solutions, Talents and Academy - to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group. Akkodis is a commercial brand under which both AKKA and Modis entities operate. Responsibilities Supporting a small dedicated transverse team (CLCT) who provide technical expertise across a number of civil building design teams for the Nuclear Island of the HPC Nuclear New Building Project. Main Activities Receive, analyse and verify the consistency of the input data. Produces technical deliverables for which they are responsible (design hypotheses, methodology and assumption notes, calculation notes). Perform technical verifications of civil engineering design notes, models and drawings. Management of transverse civil engineering open points through to resolution. Review and acceptance of Level 3 Civil Design Substantiation Reports. Collaboration and engagement with stakeholders to ensure consistency of civil transverse knowledge and approach across full scope of NI Buildings, through meetings and surveillance. Liaise with, and support to site-based engineering teams to facilitate resolution of issues that can impact site construction. Liaise with subject matter expects to utilise learning and knowledge from the wider organisation. Key Relationships Civil transverse team Civil contracts team, for contractual aspects with the civil designers Joint Design Office Client organization (PWRT, Civil DMT, Civil Program) Hazards Team. Experience Required Bachelor's/Master's degree in civil engineering 8 years of experience minimum Working knowledge of PDMS or Autocad Experience of using Tekla and Navisworks Project management experience or qualification Experience should be in heavily regulated industry at a minimum like oil & gas, rail, automotive ect. Desirable: Experience of the HPC project Knowledge of and/or experience of civil engineering design contracts in the nuclear sector or other heavily regulated industry (such as oil & gas, rail, ) Project management qualification and/or experience Adecco - AKKA is acting as an Employment Agency in relation to this vacancy.
DevSecOps - Upto £60,000 On-site 5 days (West - Midlands) We value discussion and debate as part of our approach. We will question assumptions, ambition and process - but do so with respect and humility. We relish difficult problems, and overcome them with innovation, creativity and technical freedom to help us design optimum solutions. Ethics, privacy and quality are at the heart of our work and we will not sacrifice these for outcomes. We treat data with respect and use it only for the right purpose. Our people are positive, dedicated and relentless. Data is a vast topic, but we strive for interactions that are engaging, informative and fun in equal measure. But maintain a steely focus on outcomes and delivering quality products for our customers. Requirements Specialised in cloud management of platforms, applications, data and supporting infrastructure in the capacity of a system administrator of either the AWS or Azure platform Developing automation to support continuous delivery of changes using technologies on the Azure platform. Developing infrastructure as a service configuration to automate the creation of infrastructure and platforms to host test and production systems Building and setting up new development tools and infrastructure Understanding the needs of stakeholders and conveying this to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analysing results Ensuring that systems are safe and secure against cybersecurity threats Familiar with the NCSC secure design principles Familiar with managing security of cloud platforms, including administration of secrets, tokens and certificates. Working with Architects, Data and Software Engineers to ensure that development follows established processes and works as intended Planning out projects and being involved in project management decisions Responsible for the design, security, and maintenance of cloud infrastructure Making and guiding effective decisions, explaining clearly how the decision has been reached with the ability to understand and resolve technical disputes across varying levels of complexity and risk. Communicating effectively across organisational, technical and political boundaries to understand the context and how to make complex and technical information and language simple and accessible for non-technical audiences. Understanding of how to expose data from systems (for example, through APIs), link data from multiple systems and deliver streaming services. Ensuring that risks associated with deployment are adequately understood and documented. Ideal Candidates will demonstrate: Experience working across cyber security teams would be beneficial Solid infrastructure design experience for both on-prem and cloud, to implement or migrate applications and databases to Azure. Solid experience in a range of technologies and be able to make assessments as to what is best to be used for the projects and the organisation. As well as suggest and develop innovative approaches within constrained projects and environments. Strong experience in software development, change/release management processes, and technical governance to fully understand the typical life cycle and maintenance of live systems. Ability to work with containerization platforms such as Kubernetes, PKS, Docker; cloud provisioning software, including Ansible, Terraform, Azure blueprints, ARM templates; and application performance analysis and monitoring Experience of functional and non-functional testing including automated deployment experience of applications and databases. Understanding of the government digital service manual and standards across Discovery/Alpha/Beta/Live phases. Understanding of SaaS, PaaS, IaaS technologies and the implications of their use compared with bespoke development. Being able to provide training, support and mentoring to the wider business Knowledge of how to ensure that risks associated with deployment are adequately understood and documented. Desirable Skills & Experience: Worked as part of a system support team, managing live systems and triaging & resolving incidents to resolution including management of known defects and issues. Worked as part of multi-disciplinary project team. Experience with Terraform to deploy cloud infrastructure in Azure Experience with Azure DevOps and GitHub Actions to automate the build and deploy of containerised applications Experience implementing effective instrumentation to monitor applications Experience implementing SAST and DAST tooling in deployment pipelines like Trivvy and SonarQube Experience of both AWS and Azure Dev Ops tooling. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website.
18/04/2024
Full time
DevSecOps - Upto £60,000 On-site 5 days (West - Midlands) We value discussion and debate as part of our approach. We will question assumptions, ambition and process - but do so with respect and humility. We relish difficult problems, and overcome them with innovation, creativity and technical freedom to help us design optimum solutions. Ethics, privacy and quality are at the heart of our work and we will not sacrifice these for outcomes. We treat data with respect and use it only for the right purpose. Our people are positive, dedicated and relentless. Data is a vast topic, but we strive for interactions that are engaging, informative and fun in equal measure. But maintain a steely focus on outcomes and delivering quality products for our customers. Requirements Specialised in cloud management of platforms, applications, data and supporting infrastructure in the capacity of a system administrator of either the AWS or Azure platform Developing automation to support continuous delivery of changes using technologies on the Azure platform. Developing infrastructure as a service configuration to automate the creation of infrastructure and platforms to host test and production systems Building and setting up new development tools and infrastructure Understanding the needs of stakeholders and conveying this to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analysing results Ensuring that systems are safe and secure against cybersecurity threats Familiar with the NCSC secure design principles Familiar with managing security of cloud platforms, including administration of secrets, tokens and certificates. Working with Architects, Data and Software Engineers to ensure that development follows established processes and works as intended Planning out projects and being involved in project management decisions Responsible for the design, security, and maintenance of cloud infrastructure Making and guiding effective decisions, explaining clearly how the decision has been reached with the ability to understand and resolve technical disputes across varying levels of complexity and risk. Communicating effectively across organisational, technical and political boundaries to understand the context and how to make complex and technical information and language simple and accessible for non-technical audiences. Understanding of how to expose data from systems (for example, through APIs), link data from multiple systems and deliver streaming services. Ensuring that risks associated with deployment are adequately understood and documented. Ideal Candidates will demonstrate: Experience working across cyber security teams would be beneficial Solid infrastructure design experience for both on-prem and cloud, to implement or migrate applications and databases to Azure. Solid experience in a range of technologies and be able to make assessments as to what is best to be used for the projects and the organisation. As well as suggest and develop innovative approaches within constrained projects and environments. Strong experience in software development, change/release management processes, and technical governance to fully understand the typical life cycle and maintenance of live systems. Ability to work with containerization platforms such as Kubernetes, PKS, Docker; cloud provisioning software, including Ansible, Terraform, Azure blueprints, ARM templates; and application performance analysis and monitoring Experience of functional and non-functional testing including automated deployment experience of applications and databases. Understanding of the government digital service manual and standards across Discovery/Alpha/Beta/Live phases. Understanding of SaaS, PaaS, IaaS technologies and the implications of their use compared with bespoke development. Being able to provide training, support and mentoring to the wider business Knowledge of how to ensure that risks associated with deployment are adequately understood and documented. Desirable Skills & Experience: Worked as part of a system support team, managing live systems and triaging & resolving incidents to resolution including management of known defects and issues. Worked as part of multi-disciplinary project team. Experience with Terraform to deploy cloud infrastructure in Azure Experience with Azure DevOps and GitHub Actions to automate the build and deploy of containerised applications Experience implementing effective instrumentation to monitor applications Experience implementing SAST and DAST tooling in deployment pipelines like Trivvy and SonarQube Experience of both AWS and Azure Dev Ops tooling. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website.
Role: Solution Architect [Markets, Banking, Payments and Resolution (MBPR) area] Job Type: Contract Day Rate: £350 per day (inside IR35) Duration: 6 months + possible extension Work Location: London, United Kingdom Note: Candidate should be immediate available SC cleared staff strongly preferred Only. Please make sure below criteria's are met before sharing any profile. 1. Candidate should be keen to travel twice a week to London office. 2. Rate: mentioned against Job description (inside IR35) Please do not share any profiles above the range 3. Consultant needs to be SC cleared and please share below details while sharing profile and kindly follow below format ONLY. 4. Please share SC certificate/Snapshot - Mandatory Name: Contact No: Email Id: Vendor Name Total Experience Minimum of 5 years' experience in a solution architect role(s) in the Banking or Financial Services industry Please mention number of Years Years of Experience in producing architectural blueprints and solution design documentation spanning: Services, Applications, Integration, Technology, Security and Data Years of Experience in in the application of architectural thinking, evaluating design options, recognizing architectural significance and developing abstracted views of processes, business systems and/or functions Years of Experience in Cloud computing platforms (eg AWS, Azure) and their use in Financial/Economic/Regulatory services organisations Years of Experience in working with architectural frameworks (eg TOGAF, Zachman). Years of Experience in working within both Waterfall and Agile delivery environments Years of Experience in designing solutions for cloud environments and/or migrating existing solutions to cloud Years of Experience in working in a Large Enterprise or FTSE 100 organisation or significant public sector organisations Worked with BOE: Yes/No If yes - Reason for leaving BOE SC Status: Active/Eligible/Lapse SC Ref number UKSV Snap shot SC Issuing Authority SC last used SC Date of issue & Date of expiry Notice Period Willing to work in client location- 2 days onsite Email confirmation from candidate before client int/v Visa Day Rate/Salary Current Location Current Company Open for Permanent/Contract Current offers/Interviews in pipeline Interview availability Holidays booked Solution Architect [Markets, Banking, Payments and Resolution (MBPR) area] Role Summary We are looking for an experienced Solution Architect to join the team in Technology, Strategy and Architecture (TSA) which focusses on our Markets, Banking, Payments and Resolution (MBPR) area. This is a fantastic opportunity to shape the current and future technical landscape of the Bank, where you will work as part of a small team to help deliver an ambitious change agenda. The role holder will work within the existing team and will be responsible for: Providing solution architecture design work on current & future MBPR projects Helping develop the strategic view of the MBPR estate, encompassing people, process, information, and technology. This role will report into the Bank's Principal Architect for MBPR who has overall responsibility for solution design and strategic artefacts Job description As Solution Architect the role responsibilities will be to: Lead the solution design and architecture for complex projects, from concept to execution. Identify end-to-end solutions that align with industry standards & best practice (architecture, quality & risk), the Bank's security policies and in accordance with regulatory requirements. Understand business imperatives to ensure technical solutions meet requirements for performance, scalability, and reliability, whilst remaining aligned to the business and technology strategies. Participate in the strategic governance of projects and programmes; including where necessary challenging decisions that compromise the architecture vision, provide clear advice and decisions to both colleagues and stakeholders. Providing technical leadership and guidance to the wider technology and project teams, ensuring adherence to architectural principles, standards and best practices across the full delivery life cycle. Represent TSA within the Bank of England in terms of communicating architecture decisions & developments. Develop comprehensive architecture blueprints & roadmaps covering the Bank's evolving technology landscape with a focus on re-use, rationalisation, simplification and decommissioning. Work with solution and domain architects to maintain technology roadmaps that align to the enterprise architecture principles, vision, and strategy. Support the Head of Enterprise Architecture in clearly promoting the vision, goals, and strategy of enterprise architecture outside of the architectural community in non-technical terms. Staying abreast of emerging technologies and industry trends; recommending adoption of new technologies where appropriate. Apply Enterprise Architecture techniques and use modelling tools (eg Sparx, iServer) to advance and articulate business and technology strategies. Support the development and future planning of the enterprise architecture of the Bank. You will be part of a team that drives and builds our Architecture practice by providing leadership to a large multi-disciplinary organisation. Essential Skills and Experience: Bachelor's or Master's Degree in Computer Science, Information Technology or a related field Minimum of 5 years' experience in a solution architect role(s) in large scale, complex technology programmes and strategic initiatives in the Banking or Financial Services industry Strong experience of producing architectural blueprints and solution design documentation spanning: Services, Applications, Integration, Technology, Security and Data Expertise in the application of architectural thinking, evaluating design options, recognising architectural significance and developing abstracted views of processes, business systems and/or functions Extensive experience with Cloud computing platforms (eg AWS, Azure) and their use in Financial/Economic/Regulatory services organisations Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders Strong analytical and problem-solving abilities, with attention to detail and a focus on delivery high-quality solutions. Experience of working with architectural frameworks (eg TOGAF, Zachman). Experience of working within both Waterfall and Agile delivery environments. Experience of designing solutions for cloud environments and/or migrating existing solutions to cloud. Experience of working in a Large Enterprise or FTSE 100 organisation or significant public sector organisations. Qualifications CITP or CEng or equivalent rounded IT experience TOGAF or equivalent related business technology architect qualification Membership of relevant architecture/IT professional associations (eg, BCS, IASA)
18/04/2024
Project-based
Role: Solution Architect [Markets, Banking, Payments and Resolution (MBPR) area] Job Type: Contract Day Rate: £350 per day (inside IR35) Duration: 6 months + possible extension Work Location: London, United Kingdom Note: Candidate should be immediate available SC cleared staff strongly preferred Only. Please make sure below criteria's are met before sharing any profile. 1. Candidate should be keen to travel twice a week to London office. 2. Rate: mentioned against Job description (inside IR35) Please do not share any profiles above the range 3. Consultant needs to be SC cleared and please share below details while sharing profile and kindly follow below format ONLY. 4. Please share SC certificate/Snapshot - Mandatory Name: Contact No: Email Id: Vendor Name Total Experience Minimum of 5 years' experience in a solution architect role(s) in the Banking or Financial Services industry Please mention number of Years Years of Experience in producing architectural blueprints and solution design documentation spanning: Services, Applications, Integration, Technology, Security and Data Years of Experience in in the application of architectural thinking, evaluating design options, recognizing architectural significance and developing abstracted views of processes, business systems and/or functions Years of Experience in Cloud computing platforms (eg AWS, Azure) and their use in Financial/Economic/Regulatory services organisations Years of Experience in working with architectural frameworks (eg TOGAF, Zachman). Years of Experience in working within both Waterfall and Agile delivery environments Years of Experience in designing solutions for cloud environments and/or migrating existing solutions to cloud Years of Experience in working in a Large Enterprise or FTSE 100 organisation or significant public sector organisations Worked with BOE: Yes/No If yes - Reason for leaving BOE SC Status: Active/Eligible/Lapse SC Ref number UKSV Snap shot SC Issuing Authority SC last used SC Date of issue & Date of expiry Notice Period Willing to work in client location- 2 days onsite Email confirmation from candidate before client int/v Visa Day Rate/Salary Current Location Current Company Open for Permanent/Contract Current offers/Interviews in pipeline Interview availability Holidays booked Solution Architect [Markets, Banking, Payments and Resolution (MBPR) area] Role Summary We are looking for an experienced Solution Architect to join the team in Technology, Strategy and Architecture (TSA) which focusses on our Markets, Banking, Payments and Resolution (MBPR) area. This is a fantastic opportunity to shape the current and future technical landscape of the Bank, where you will work as part of a small team to help deliver an ambitious change agenda. The role holder will work within the existing team and will be responsible for: Providing solution architecture design work on current & future MBPR projects Helping develop the strategic view of the MBPR estate, encompassing people, process, information, and technology. This role will report into the Bank's Principal Architect for MBPR who has overall responsibility for solution design and strategic artefacts Job description As Solution Architect the role responsibilities will be to: Lead the solution design and architecture for complex projects, from concept to execution. Identify end-to-end solutions that align with industry standards & best practice (architecture, quality & risk), the Bank's security policies and in accordance with regulatory requirements. Understand business imperatives to ensure technical solutions meet requirements for performance, scalability, and reliability, whilst remaining aligned to the business and technology strategies. Participate in the strategic governance of projects and programmes; including where necessary challenging decisions that compromise the architecture vision, provide clear advice and decisions to both colleagues and stakeholders. Providing technical leadership and guidance to the wider technology and project teams, ensuring adherence to architectural principles, standards and best practices across the full delivery life cycle. Represent TSA within the Bank of England in terms of communicating architecture decisions & developments. Develop comprehensive architecture blueprints & roadmaps covering the Bank's evolving technology landscape with a focus on re-use, rationalisation, simplification and decommissioning. Work with solution and domain architects to maintain technology roadmaps that align to the enterprise architecture principles, vision, and strategy. Support the Head of Enterprise Architecture in clearly promoting the vision, goals, and strategy of enterprise architecture outside of the architectural community in non-technical terms. Staying abreast of emerging technologies and industry trends; recommending adoption of new technologies where appropriate. Apply Enterprise Architecture techniques and use modelling tools (eg Sparx, iServer) to advance and articulate business and technology strategies. Support the development and future planning of the enterprise architecture of the Bank. You will be part of a team that drives and builds our Architecture practice by providing leadership to a large multi-disciplinary organisation. Essential Skills and Experience: Bachelor's or Master's Degree in Computer Science, Information Technology or a related field Minimum of 5 years' experience in a solution architect role(s) in large scale, complex technology programmes and strategic initiatives in the Banking or Financial Services industry Strong experience of producing architectural blueprints and solution design documentation spanning: Services, Applications, Integration, Technology, Security and Data Expertise in the application of architectural thinking, evaluating design options, recognising architectural significance and developing abstracted views of processes, business systems and/or functions Extensive experience with Cloud computing platforms (eg AWS, Azure) and their use in Financial/Economic/Regulatory services organisations Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders Strong analytical and problem-solving abilities, with attention to detail and a focus on delivery high-quality solutions. Experience of working with architectural frameworks (eg TOGAF, Zachman). Experience of working within both Waterfall and Agile delivery environments. Experience of designing solutions for cloud environments and/or migrating existing solutions to cloud. Experience of working in a Large Enterprise or FTSE 100 organisation or significant public sector organisations. Qualifications CITP or CEng or equivalent rounded IT experience TOGAF or equivalent related business technology architect qualification Membership of relevant architecture/IT professional associations (eg, BCS, IASA)
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
17/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
17/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
17/04/2024
Project-based
Connectivity Site Design/Technical Design Authority (TDA) Role Summary: The Connectivity TDA will be responsible for overseeing the design and implementation of comprehensive connectivity solutions, including Fibre, 5G, and Wi-Fi, for a new multi-tenant council building currently under construction. This role is a continuation of a professional services project completed earlier this year and is critical to the successful delivery of key services for a City Council. Key Responsibilities: Lead the design of robust and scalable connectivity solutions tailored to the complex needs of a multi-tenant environment. Collaborate with stakeholders to understand and document requirements for Fibre, 5G, and Wi-Fi infrastructure. Ensure alignment of connectivity solutions with the overall architectural vision and compliance with relevant standards and regulations. Provide technical leadership and guidance throughout the project life cycle, from initial design to final implementation and testing. Manage risks and resolve technical challenges associated with the connectivity infrastructure. Work closely with vendors and contractors to ensure the timely delivery of high-quality solutions. Keep abreast of emerging technologies and industry trends to recommend enhancements to the connectivity strategy. Qualifications: Proven experience as a Technical Design Authority or similar role in connectivity projects. Strong background in designing and implementing Fibre, 5G, and Wi-Fi solutions. Excellent understanding of network architecture, protocols, and standards. Ability to translate complex technical requirements into actionable plans. Strong problem-solving skills and the ability to work under pressure. Excellent communication and stakeholder management abilities. Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in network design and implementation are desirable.
Role: Field Service Engineer Salary: £40,000- £45,000 Plus a car allowance! Location : Midlands (Birmingham and Derby) iO Associates are exclusively working with an engineering, science angd technology services leader who are geared towards solving the worlds toughest challenges within intelligence, health, defence and aviation. Our clients are market leaders and are in need of Field Service Engineers to join them in the venture to corner the market! What they're looking for: A Field technician to provide effective and efficient technical and customer support for complex baggage handling systems at airports, you will cover the Northern region, including Manchester and Birmingham airports. Ideally you'll have expertise in machinical and or electrical engineering within the IT field. What you'll be doing: You'll be the primary engineer on recently won contracts, installing, troubleshooting and repairing airport x-ray and CT based body scanners which allow for explosive detection. Once they're up and running you'll be maintaining and managing any design, reliability and system bugs where you'll be identifying the root causes! Key experience: PLC Programming and fault-finding Site Lead experience Strong working knowledge of IT Servers Good communication (client facing) Key Benefits: Competitive salary Private medical cover 8% pension Dental cover And more! Our client has a 2 stage interview and for the right candidate will interview as early as week! If you're interested in this role or know someone who would be, then please apply with your latest CV
17/04/2024
Full time
Role: Field Service Engineer Salary: £40,000- £45,000 Plus a car allowance! Location : Midlands (Birmingham and Derby) iO Associates are exclusively working with an engineering, science angd technology services leader who are geared towards solving the worlds toughest challenges within intelligence, health, defence and aviation. Our clients are market leaders and are in need of Field Service Engineers to join them in the venture to corner the market! What they're looking for: A Field technician to provide effective and efficient technical and customer support for complex baggage handling systems at airports, you will cover the Northern region, including Manchester and Birmingham airports. Ideally you'll have expertise in machinical and or electrical engineering within the IT field. What you'll be doing: You'll be the primary engineer on recently won contracts, installing, troubleshooting and repairing airport x-ray and CT based body scanners which allow for explosive detection. Once they're up and running you'll be maintaining and managing any design, reliability and system bugs where you'll be identifying the root causes! Key experience: PLC Programming and fault-finding Site Lead experience Strong working knowledge of IT Servers Good communication (client facing) Key Benefits: Competitive salary Private medical cover 8% pension Dental cover And more! Our client has a 2 stage interview and for the right candidate will interview as early as week! If you're interested in this role or know someone who would be, then please apply with your latest CV
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/04/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Global Technology Solutions Ltd
Chippenham, Wiltshire
Commercial Manager - Sales and Marketing Permanent Chippenham - 4 days per week onsite Salary: £60,000 - £70,000 per annum, plus competitive commission structure - OTE £100,000. Must Drive - travel across UK to client sites as needed. MS Managed IT Services provider, require an experienced Commercial Manager to lead the Sales and Marketing function. This pivotal role will require an individual with a proven track record in consultative solutions sales within the Managed IT Services industry, particularly with expertise in Microsoft technologies. The successful candidate will be responsible for managing the sales team, achieving company sales targets, and driving strategic growth initiatives. Managing 1 Business Development Account Manager and the external Marketing company. Key Responsibilities: * Lead and manage the sales function and team, providing guidance, coaching, and support to achieve sales targets and KPIs. * Develop and execute effective sales strategies to drive revenue growth and market expansion. * Cultivate and maintain strong relationships with key customers, understanding their business needs and providing tailored solutions. * Drive new business development efforts, including lead generation, and proposal development. * Collaborate with internal teams to improve systems and processes, enhancing operational efficiency and customer satisfaction. * Oversee contract management, including supplier negotiations. * Management of key third-party marketing services. * Play a key role in the company sales and marketing strategy development, contributing insights to product and service enhancements. * Act as a member of the senior leadership team, reporting directly to the Managing Director and providing strategic input to business decisions. * Identify opportunities for progression and development within the sales and marketing team, driving continuous improvement and talent development initiatives. Requirements: * Proven experience in consultative solutions sales within a Microsoft-centric Managed IT Services environment. * Strong leadership and management skills, with a demonstrated ability to motivate and inspire teams. * Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships. * Strong negotiation and contract management skills, with a focus on driving profitable outcomes. * Experience in developing and executing sales and marketing plans, with a track record of achieving and exceeding targets. * Ability to work collaboratively across departments to drive operational excellence and customer satisfaction. * Proven track record of contributing to business growth and development, with a focus on driving innovation and continuous improvement. * Flexible and adaptable with the ability to thrive in a fast-paced, dynamic environment. Benefits: * Unlimited Holidays * Performance & Salary Reviews * Access to Online Courses (Personal & Work) * Auto-Enrolment Pension Scheme * Employee & Customer Referral Scheme * Great Working Atmosphere & Environment * Employee Socials & Events * On-site Lounge and Bar area. * Lots of Cake & Fruit If you are a results-driven sales leader with a passion for driving business growth and development, we encourage you to apply for this exciting opportunity. Join us in shaping the future of IT services and technology solutions. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/04/2024
Full time
Commercial Manager - Sales and Marketing Permanent Chippenham - 4 days per week onsite Salary: £60,000 - £70,000 per annum, plus competitive commission structure - OTE £100,000. Must Drive - travel across UK to client sites as needed. MS Managed IT Services provider, require an experienced Commercial Manager to lead the Sales and Marketing function. This pivotal role will require an individual with a proven track record in consultative solutions sales within the Managed IT Services industry, particularly with expertise in Microsoft technologies. The successful candidate will be responsible for managing the sales team, achieving company sales targets, and driving strategic growth initiatives. Managing 1 Business Development Account Manager and the external Marketing company. Key Responsibilities: * Lead and manage the sales function and team, providing guidance, coaching, and support to achieve sales targets and KPIs. * Develop and execute effective sales strategies to drive revenue growth and market expansion. * Cultivate and maintain strong relationships with key customers, understanding their business needs and providing tailored solutions. * Drive new business development efforts, including lead generation, and proposal development. * Collaborate with internal teams to improve systems and processes, enhancing operational efficiency and customer satisfaction. * Oversee contract management, including supplier negotiations. * Management of key third-party marketing services. * Play a key role in the company sales and marketing strategy development, contributing insights to product and service enhancements. * Act as a member of the senior leadership team, reporting directly to the Managing Director and providing strategic input to business decisions. * Identify opportunities for progression and development within the sales and marketing team, driving continuous improvement and talent development initiatives. Requirements: * Proven experience in consultative solutions sales within a Microsoft-centric Managed IT Services environment. * Strong leadership and management skills, with a demonstrated ability to motivate and inspire teams. * Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships. * Strong negotiation and contract management skills, with a focus on driving profitable outcomes. * Experience in developing and executing sales and marketing plans, with a track record of achieving and exceeding targets. * Ability to work collaboratively across departments to drive operational excellence and customer satisfaction. * Proven track record of contributing to business growth and development, with a focus on driving innovation and continuous improvement. * Flexible and adaptable with the ability to thrive in a fast-paced, dynamic environment. Benefits: * Unlimited Holidays * Performance & Salary Reviews * Access to Online Courses (Personal & Work) * Auto-Enrolment Pension Scheme * Employee & Customer Referral Scheme * Great Working Atmosphere & Environment * Employee Socials & Events * On-site Lounge and Bar area. * Lots of Cake & Fruit If you are a results-driven sales leader with a passion for driving business growth and development, we encourage you to apply for this exciting opportunity. Join us in shaping the future of IT services and technology solutions. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Alton, Hampshire
Software Engineer, Python. Python, JavaScript, Linux/Windows, Mathematical Modelling, AI Salary circa £55,000 - £60,000 plus hybrid working and benefits A great opportunity to work within a dynamic R&D software team and to develop a range of digital technology solutions to solve real world scenarios in a military/MoD setting. This small and talented team comprise of software engineers, data scientists, research engineers and mathematic programmers developing a range of solutions that support and safeguard British military personnel. Using mathematical modelling and data analytics, the systems build communication and distribution links between multiple MoD forces enabling fast response, situation awareness training, geographical placement of services and equipment and emergency response deployment. We are looking for a mid to senior level software developer keen to progress to team lead in the future (2-3 years). As such leadership aptitude and a mindset of supportive coach and mentor is the ideal profile. Scope of the role The work is varied and will include: Software development using Python & JavaScript across Linux & windows. Problem lead solutions engineering. Identifying the best fit technology to solve the problem; ie C, C++, C#, Haskell, Java, Python etc Developing and running mathematical models/algorithms to assist in data driven decision making. Conducting background research for new techniques, eg AI & ML. Developing innovative analysis methods. Ongoing professional self-development. Working conditions This work will be hybrid office based in Alton, Hampshire (1-3 days a week) with occasional travel to customer site. On completion of probation, hybrid flexibility will increase. Salary & Benefits Approx. £55,000 - £60,000 plus benefits, training and investment in personal development. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
16/04/2024
Full time
Software Engineer, Python. Python, JavaScript, Linux/Windows, Mathematical Modelling, AI Salary circa £55,000 - £60,000 plus hybrid working and benefits A great opportunity to work within a dynamic R&D software team and to develop a range of digital technology solutions to solve real world scenarios in a military/MoD setting. This small and talented team comprise of software engineers, data scientists, research engineers and mathematic programmers developing a range of solutions that support and safeguard British military personnel. Using mathematical modelling and data analytics, the systems build communication and distribution links between multiple MoD forces enabling fast response, situation awareness training, geographical placement of services and equipment and emergency response deployment. We are looking for a mid to senior level software developer keen to progress to team lead in the future (2-3 years). As such leadership aptitude and a mindset of supportive coach and mentor is the ideal profile. Scope of the role The work is varied and will include: Software development using Python & JavaScript across Linux & windows. Problem lead solutions engineering. Identifying the best fit technology to solve the problem; ie C, C++, C#, Haskell, Java, Python etc Developing and running mathematical models/algorithms to assist in data driven decision making. Conducting background research for new techniques, eg AI & ML. Developing innovative analysis methods. Ongoing professional self-development. Working conditions This work will be hybrid office based in Alton, Hampshire (1-3 days a week) with occasional travel to customer site. On completion of probation, hybrid flexibility will increase. Salary & Benefits Approx. £55,000 - £60,000 plus benefits, training and investment in personal development. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Our client is looking for an experienced Data Mesh/Data Product Expert. Mission Description: Today, our client is confronted with the evolution of the energy landscape (integration of renewable energy and decentralized production, arrival of new players on the market, closure of central production units, arrival of batteries, EV, CRM, CEP, etc.) and the possibilities of digitalization (automation, AI, remote monitoring, ) combined with the great ambitions of the main activities (support electrification, integration flexibility, manage congestion, ). Data plays a key role in supporting these evolutions: more and more, data is an enabler for the decision-making process (operational, tactical, strategic). The customer wants to fully commit to making this data available according to the "FAIR" principles (Findable, Accessible, Interoperable, Reusable), both for people and for systems and has been inspired by the DataMesh approach. The customer wants to fully commit to: Setting up Data Domains: all data is assigned to a domain, to which a Data Owner is assigned. The Data Owner then becomes accountable for the data in their domain. They are supported by the Data Steward, who is responsible for monitoring data quality, among other things; The switch from IT-led Data Products to Business Led Data Products: the responsibility for high-quality and timely delivery of Data Products will lie with business. The elaboration of the Data Products is then done by multidisciplinary (business and IT) teams. In these teams, the Data Product Owner and the Data Engineers of the Data Chapter play a crucial role. Extensive training and coaching; Governance of it all; The entire set-up must be supported by a solid technological foundation - the Data Platform. During the implementation of the data strategy, two first crucial steps were taken: A Data Strategy was drawn up and validated at C-level; A number of pilot Data Products were identified per management; The customer now wants to start fully implementing this pilot Data Products for which the necessary support is being sought. Service description: The transition to a Business Led Data Product Organization is a major change that requires good support from both the Business and IT teams. To manage this change, the customer is looking for a DataProduct/DataMesh Expert - a technically-oriented profile who has extensive experience in setting up/developing such a set-up. The main tasks of the Data Product/Data Mesh expert will consist of defining: Data Product Contract (templates) and its concrete application for the pilots, in close collaboration with the IT teams; Data Platform Service requirements for the implementation of the pilot Data Products; Data Platform Service requirements for interactive querying of the Data Products; A Data Catalog and the minimum required metadata in close collaboration with the IT teams; A Workflow for onboarding new Data Products; The orchestration between the Data Products; Integration of Master Data Management; In addition, we expect the Data Product/Data Mesh expert to help the business teams with: Understanding the "best practices" when setting up a Data Platform in terms of: Standardization (eg: setting up configurable DataOps pipelines that retrieve information from a code repository, setting up a data quality framework, central monitoring services, etc.); Drafting Data Access Policies; The development of a realistic phased approach in which the first results are quickly visible; Managing and implementing all data governance best practices; Additional requirements: Necessary: Experience as a (lead) Data Platform expert in the implementation of a Data Mesh oriented set-up in at least 2 organizations - at least on a technological level, but preferably also on an organizational level; In-depth knowledge and hands-on experience with at least one technology stack for setting up a Data Platform that supports the implementation of Business Led Data Products (eg: the Microsoft stack within Azure with products such as DataBricks, Azure Purview, Data Factory, ) Knowledge of Domain Driven Design principles; In-depth knowledge and hands-on experience in setting up DataOps Pipelines, Data Contracts, Data Catalog, Workflow for onboarding Data Products, Data Product orchestration, An Advantage: You are familiar with the electricity sector or you are able to quickly gain insight into this sector and the underlying concepts. You are proactive and have a sense of responsibility. You have a hands-on mentality. With your communication skills, you will make workshops run smoothly, taking on a leadership role if necessary. You enjoy working with others and you are a team player. You have great powers of persuasion. Languages: You are fluent in Dutch and/or French and you have a good command of English Location: Hybrid role, 3 days per week can be remote with 2 days per week required onsite in Brussels Belgium, ideally candidates will already be based in Belgium.
16/04/2024
Project-based
Our client is looking for an experienced Data Mesh/Data Product Expert. Mission Description: Today, our client is confronted with the evolution of the energy landscape (integration of renewable energy and decentralized production, arrival of new players on the market, closure of central production units, arrival of batteries, EV, CRM, CEP, etc.) and the possibilities of digitalization (automation, AI, remote monitoring, ) combined with the great ambitions of the main activities (support electrification, integration flexibility, manage congestion, ). Data plays a key role in supporting these evolutions: more and more, data is an enabler for the decision-making process (operational, tactical, strategic). The customer wants to fully commit to making this data available according to the "FAIR" principles (Findable, Accessible, Interoperable, Reusable), both for people and for systems and has been inspired by the DataMesh approach. The customer wants to fully commit to: Setting up Data Domains: all data is assigned to a domain, to which a Data Owner is assigned. The Data Owner then becomes accountable for the data in their domain. They are supported by the Data Steward, who is responsible for monitoring data quality, among other things; The switch from IT-led Data Products to Business Led Data Products: the responsibility for high-quality and timely delivery of Data Products will lie with business. The elaboration of the Data Products is then done by multidisciplinary (business and IT) teams. In these teams, the Data Product Owner and the Data Engineers of the Data Chapter play a crucial role. Extensive training and coaching; Governance of it all; The entire set-up must be supported by a solid technological foundation - the Data Platform. During the implementation of the data strategy, two first crucial steps were taken: A Data Strategy was drawn up and validated at C-level; A number of pilot Data Products were identified per management; The customer now wants to start fully implementing this pilot Data Products for which the necessary support is being sought. Service description: The transition to a Business Led Data Product Organization is a major change that requires good support from both the Business and IT teams. To manage this change, the customer is looking for a DataProduct/DataMesh Expert - a technically-oriented profile who has extensive experience in setting up/developing such a set-up. The main tasks of the Data Product/Data Mesh expert will consist of defining: Data Product Contract (templates) and its concrete application for the pilots, in close collaboration with the IT teams; Data Platform Service requirements for the implementation of the pilot Data Products; Data Platform Service requirements for interactive querying of the Data Products; A Data Catalog and the minimum required metadata in close collaboration with the IT teams; A Workflow for onboarding new Data Products; The orchestration between the Data Products; Integration of Master Data Management; In addition, we expect the Data Product/Data Mesh expert to help the business teams with: Understanding the "best practices" when setting up a Data Platform in terms of: Standardization (eg: setting up configurable DataOps pipelines that retrieve information from a code repository, setting up a data quality framework, central monitoring services, etc.); Drafting Data Access Policies; The development of a realistic phased approach in which the first results are quickly visible; Managing and implementing all data governance best practices; Additional requirements: Necessary: Experience as a (lead) Data Platform expert in the implementation of a Data Mesh oriented set-up in at least 2 organizations - at least on a technological level, but preferably also on an organizational level; In-depth knowledge and hands-on experience with at least one technology stack for setting up a Data Platform that supports the implementation of Business Led Data Products (eg: the Microsoft stack within Azure with products such as DataBricks, Azure Purview, Data Factory, ) Knowledge of Domain Driven Design principles; In-depth knowledge and hands-on experience in setting up DataOps Pipelines, Data Contracts, Data Catalog, Workflow for onboarding Data Products, Data Product orchestration, An Advantage: You are familiar with the electricity sector or you are able to quickly gain insight into this sector and the underlying concepts. You are proactive and have a sense of responsibility. You have a hands-on mentality. With your communication skills, you will make workshops run smoothly, taking on a leadership role if necessary. You enjoy working with others and you are a team player. You have great powers of persuasion. Languages: You are fluent in Dutch and/or French and you have a good command of English Location: Hybrid role, 3 days per week can be remote with 2 days per week required onsite in Brussels Belgium, ideally candidates will already be based in Belgium.
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team. Experience in supporting board level stakeholders, responding effectively, with autonomy and to the highest level of professionalism, at times under pressure, is essential. Effective communication and coordination with other departments, individuals and staff members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through to resolution, demonstrating product authority and managing the engagement of external vendor support as required. Maintains an understanding of IT change and planned project work to maintain a consistent message on the performance and objectives of Group IT. Develops and maintains a detailed understanding of the firm's major IT systems, including how business transactions are managed through interface between platforms, in order to provide the appropriate advice to customers when dealing with problems. Ensure client requirements are understood and escalated to the appropriate teams, proactively feeding this into projects and operations specialists, including communication to IT management. Is accountable for the support of Audio-Visual technologies within the firm's meeting spaces, reception areas, production studio and externally hosted webinar technologies. The candidate will be expected to support operational changes to the configuration of these services as the needs of the business adapts and provide advice on how technology change can support these needs. Performs the role of technical support for major change programmes related to Audio Visual services Facilitation and support of senior stakeholder events (eg board meetings, large client events etc) Collaborates with the Facilities team to ensure that the technology in meeting rooms functions as designed and is maintained to a high standard. Provides coaching and mentoring for other Service Delivery team members, including periodic training on the Audio-Visual solutions to improve our support capability. Team General Team Responsibilities: The candidate must be a team player and be prepared to take on activities outside of their role, as required, to ensure the IT Service Delivery team achieves its service levels and KPI's. The candidate will be expected to work without supervision, adhering to a framework of standards and operating procedures, and will often be supported remotely. The role will be expected to work in client location at Baker Street, and also visit to other client offices in UK Core Competencies Customer focus Personal resilience Strong communicator Good documentation skills Excellent at problem-solving (analytical thinking) Process orientated approach to tasks Motivation to succeed and develop their career Technical Experience Windows 10 M icrosoft Office 365 Microsoft Teams Skype for Business Zoom On24 HP Laptop hardware Crestron AV Business Applications
16/04/2024
Full time
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team. Experience in supporting board level stakeholders, responding effectively, with autonomy and to the highest level of professionalism, at times under pressure, is essential. Effective communication and coordination with other departments, individuals and staff members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through to resolution, demonstrating product authority and managing the engagement of external vendor support as required. Maintains an understanding of IT change and planned project work to maintain a consistent message on the performance and objectives of Group IT. Develops and maintains a detailed understanding of the firm's major IT systems, including how business transactions are managed through interface between platforms, in order to provide the appropriate advice to customers when dealing with problems. Ensure client requirements are understood and escalated to the appropriate teams, proactively feeding this into projects and operations specialists, including communication to IT management. Is accountable for the support of Audio-Visual technologies within the firm's meeting spaces, reception areas, production studio and externally hosted webinar technologies. The candidate will be expected to support operational changes to the configuration of these services as the needs of the business adapts and provide advice on how technology change can support these needs. Performs the role of technical support for major change programmes related to Audio Visual services Facilitation and support of senior stakeholder events (eg board meetings, large client events etc) Collaborates with the Facilities team to ensure that the technology in meeting rooms functions as designed and is maintained to a high standard. Provides coaching and mentoring for other Service Delivery team members, including periodic training on the Audio-Visual solutions to improve our support capability. Team General Team Responsibilities: The candidate must be a team player and be prepared to take on activities outside of their role, as required, to ensure the IT Service Delivery team achieves its service levels and KPI's. The candidate will be expected to work without supervision, adhering to a framework of standards and operating procedures, and will often be supported remotely. The role will be expected to work in client location at Baker Street, and also visit to other client offices in UK Core Competencies Customer focus Personal resilience Strong communicator Good documentation skills Excellent at problem-solving (analytical thinking) Process orientated approach to tasks Motivation to succeed and develop their career Technical Experience Windows 10 M icrosoft Office 365 Microsoft Teams Skype for Business Zoom On24 HP Laptop hardware Crestron AV Business Applications