*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
25/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £55 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design life cycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, support in driving cultural development and change 16. Contribute to learning from experience (LfE). requirement, during and post project 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure individual co-operation with respect to company standards about matters on health, safety and environment, ethics and behaviours 19. Support the business winning process through input into or review of tender requirements, including estimates Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status (or actively working toward Chartered Status) Experience in working collaboratively in multi-discipline teams to deliver activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Good communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence projects Interested or know someone that could be? Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £55 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design life cycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, support in driving cultural development and change 16. Contribute to learning from experience (LfE). requirement, during and post project 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure individual co-operation with respect to company standards about matters on health, safety and environment, ethics and behaviours 19. Support the business winning process through input into or review of tender requirements, including estimates Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status (or actively working toward Chartered Status) Experience in working collaboratively in multi-discipline teams to deliver activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Good communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence projects Interested or know someone that could be? Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
Business Relationship Manager - Infrastructure, London Market Insurance Our client, a leading global insurer based in London, are hiring a Business Relationship Manager to oversee infrastructure alignment across the US, UK, and EU. You'll spearhead infrastructure strategy and maintenance, ensuring seamless alignment with the US parent company. Key Responsibilities: Develop and implement strategies to align UK and Europe's infrastructure with US processes and vision. Serve as the main point of contact for US, UK, and EU on infrastructure matters. Manage stakeholder relationships amidst ongoing changes. Advise and report to the US on capabilities and strategic solutions. Utilise expertise in infrastructure and experience with foreign parent companies to drive alignment and resolve complex issues. Key Requirements: Strong Business Relationship Management or Business Partnering experience. Demonstrated progression through an infrastructure career path, showcasing proficiency in infrastructure management and a comprehensive understanding of the entire infrastructure space. Experience in managing relationships with foreign parent companies, preferably within the US insurance industry. Excellent stakeholder management skills to navigate through dynamic environments. Knowledge of the London Market. Ability to analyse complex relationships and find effective solutions. This is a permanent role paying circa £110,000-£120,000 per annum + bonus & benefits offering hybrid working (3 days per week in the client's City based offices). Successful applicants will be contacted within 24 hours of applying. The processing and use of your personal data by us are in accordance with our Privacy Notice, which can be found on our website. William Alexander's Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, and the public. We believe that an inclusive work culture, where people of different backgrounds are valued equally, will ensure better outcomes for us all. We approach recruitment for our clients with the same perspective and qualities. Business Relationship Manager - Infrastructure, London Market Insurance
25/04/2024
Full time
Business Relationship Manager - Infrastructure, London Market Insurance Our client, a leading global insurer based in London, are hiring a Business Relationship Manager to oversee infrastructure alignment across the US, UK, and EU. You'll spearhead infrastructure strategy and maintenance, ensuring seamless alignment with the US parent company. Key Responsibilities: Develop and implement strategies to align UK and Europe's infrastructure with US processes and vision. Serve as the main point of contact for US, UK, and EU on infrastructure matters. Manage stakeholder relationships amidst ongoing changes. Advise and report to the US on capabilities and strategic solutions. Utilise expertise in infrastructure and experience with foreign parent companies to drive alignment and resolve complex issues. Key Requirements: Strong Business Relationship Management or Business Partnering experience. Demonstrated progression through an infrastructure career path, showcasing proficiency in infrastructure management and a comprehensive understanding of the entire infrastructure space. Experience in managing relationships with foreign parent companies, preferably within the US insurance industry. Excellent stakeholder management skills to navigate through dynamic environments. Knowledge of the London Market. Ability to analyse complex relationships and find effective solutions. This is a permanent role paying circa £110,000-£120,000 per annum + bonus & benefits offering hybrid working (3 days per week in the client's City based offices). Successful applicants will be contacted within 24 hours of applying. The processing and use of your personal data by us are in accordance with our Privacy Notice, which can be found on our website. William Alexander's Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, and the public. We believe that an inclusive work culture, where people of different backgrounds are valued equally, will ensure better outcomes for us all. We approach recruitment for our clients with the same perspective and qualities. Business Relationship Manager - Infrastructure, London Market Insurance
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
25/04/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
Hays Specialist Recruitment
Sunderland, Tyne And Wear
Hays Technology are currently recruiting for a Change Manager to partner across the business to provide change management expertise and leadership in order to facilitate and guide the organisation, managers and colleagues through organisation change and transition, ensuring that change is implemented smoothly, in the right way and drives adoption. Principal Accountabilities Responsible for the leadership and delivery of change management activities and initiatives ensuring seamless transition and minimal disruption. Creation and leadership of the client's change management approach & framework ensuring alignment to best practice methodologies and to each stage of the project life cycle as needed. Efficient and effective mobilisation of change management strategies in line with the client's framework including: Case for change Success metrics Stakeholder analysis and mapping Change impact analysis and assessment. Communication planning Resistance identification and management Change adoption. Change management planning and execution. Sustainment of change Risk management and mitigation Job Description and Person Specification In collaboration with the Business measures and monitoring adoption change through agreed KPIs and recommending strategies as needed to address any issues or risks. Establishes and leads the client's change network (Salesforce Trailblazers, Change Champions & Change Leads) with the objective of ensuring effective feedback mechanisms, tailored change planning and risk identification and mitigation. Provides advice, guidance and feedback in relation to change management activity and support to the Project Lead/Sponsor and others as needed. Remains current in relation to change management best practice and evolves the client's approach, tools and techniques based on this and organisation maturity. Collaborates closely with project management, training, communications, IT and Business colleagues to ensure there is a holistic approach to delivery. Provides reports and updates as needed to the client's PMO or other groups as needed in relation to change management activity. Ensures all change management activity is aligned to the Group's policies, procedures and frameworks as needed. Person Specification This person specification lists the essential skills, attributes and experience that are necessary to successfully conduct the job. Experience and Knowledge Degree qualified in a change management, business or organisational psychology discipline (or equivalent) A recognised change management qualification or training (or equivalent experience). Demonstrable knowledge and understanding of change management approaches and methodologies Demonstrable knowledge of project management methodologies and their practical application Experience of being involved in a range of complex change projects - Business and IT with multiple workstreams is essential. Experience of managing relationships with internal and external stakeholders. Proven experience in successful delivery of change activity and projects on time and achieving change adoption/success metrics. Demonstrable experience of identifying and managing interdependencies between change activities. Experienced at developing and maintaining a positive teamworking environment. IT skills/Windows 365/Microsoft project What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays Technology are currently recruiting for a Change Manager to partner across the business to provide change management expertise and leadership in order to facilitate and guide the organisation, managers and colleagues through organisation change and transition, ensuring that change is implemented smoothly, in the right way and drives adoption. Principal Accountabilities Responsible for the leadership and delivery of change management activities and initiatives ensuring seamless transition and minimal disruption. Creation and leadership of the client's change management approach & framework ensuring alignment to best practice methodologies and to each stage of the project life cycle as needed. Efficient and effective mobilisation of change management strategies in line with the client's framework including: Case for change Success metrics Stakeholder analysis and mapping Change impact analysis and assessment. Communication planning Resistance identification and management Change adoption. Change management planning and execution. Sustainment of change Risk management and mitigation Job Description and Person Specification In collaboration with the Business measures and monitoring adoption change through agreed KPIs and recommending strategies as needed to address any issues or risks. Establishes and leads the client's change network (Salesforce Trailblazers, Change Champions & Change Leads) with the objective of ensuring effective feedback mechanisms, tailored change planning and risk identification and mitigation. Provides advice, guidance and feedback in relation to change management activity and support to the Project Lead/Sponsor and others as needed. Remains current in relation to change management best practice and evolves the client's approach, tools and techniques based on this and organisation maturity. Collaborates closely with project management, training, communications, IT and Business colleagues to ensure there is a holistic approach to delivery. Provides reports and updates as needed to the client's PMO or other groups as needed in relation to change management activity. Ensures all change management activity is aligned to the Group's policies, procedures and frameworks as needed. Person Specification This person specification lists the essential skills, attributes and experience that are necessary to successfully conduct the job. Experience and Knowledge Degree qualified in a change management, business or organisational psychology discipline (or equivalent) A recognised change management qualification or training (or equivalent experience). Demonstrable knowledge and understanding of change management approaches and methodologies Demonstrable knowledge of project management methodologies and their practical application Experience of being involved in a range of complex change projects - Business and IT with multiple workstreams is essential. Experience of managing relationships with internal and external stakeholders. Proven experience in successful delivery of change activity and projects on time and achieving change adoption/success metrics. Demonstrable experience of identifying and managing interdependencies between change activities. Experienced at developing and maintaining a positive teamworking environment. IT skills/Windows 365/Microsoft project What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
SENIOR COMMUNICATIONS MANAGER - INITIAL 6 months - OUTSIDE IR35 One of Loriens leading public sector clients are looking to hire a Experienced Communications Manager to work mainly external comms. Essential Skills: As a minimum, you will have both communications training and experience. Essential criteria: Excellent oral and written communications and engagement skills including experience of drafting or presenting a wide range of material and resources for the media, social media, stakeholders, and the public Excellent interpersonal skills to support productive working relationships with colleagues and stakeholders Ability to offer constructive challenge in a productive way where appropriate, including with senior office bearers Ability to work both autonomously and with colleagues to ensure a high volume and range of work is completed timeously Experience and knowledge of website development or content management systems, media handling, events handling, and a solid working experience of social media management Ability to proactively shape objectives and manage priorities productively with innovation and creativity Political acuity and an understanding of the criminal justice system Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
SENIOR COMMUNICATIONS MANAGER - INITIAL 6 months - OUTSIDE IR35 One of Loriens leading public sector clients are looking to hire a Experienced Communications Manager to work mainly external comms. Essential Skills: As a minimum, you will have both communications training and experience. Essential criteria: Excellent oral and written communications and engagement skills including experience of drafting or presenting a wide range of material and resources for the media, social media, stakeholders, and the public Excellent interpersonal skills to support productive working relationships with colleagues and stakeholders Ability to offer constructive challenge in a productive way where appropriate, including with senior office bearers Ability to work both autonomously and with colleagues to ensure a high volume and range of work is completed timeously Experience and knowledge of website development or content management systems, media handling, events handling, and a solid working experience of social media management Ability to proactively shape objectives and manage priorities productively with innovation and creativity Political acuity and an understanding of the criminal justice system Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position. As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution. Responsibilities: Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings. Programme: Ensure robust contract and delivery programmes are produced which include design and procurement. Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress. Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements. Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence. Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations. Financial Control: Manage project budgets, costs control and financial reporting. Criteria: Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan. Commercial and Programming awareness experience with NEC form of contract. Proven track record of successful delivery of projects from start to finish. Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Experience managing high value projects or portfolios. Full UK driving license Job type: Permanent, full time Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects. Location: Office based, and site based Salary : Offering a competitive salary, plus car, plus benefits.
25/04/2024
Full time
Due to successful and on-going bid work, we are seeking a talented Contracts Manager to aid the delivery of current programmes, and in the winning of profitable new contracts that will further enhance their commercial position. As the Civil & Groundworks Contracts Manager, you will play a pivotal role in overseeing project contracts, ensuring compliance, managing client relationships, and driving successful project execution. Responsibilities: Contract Manager: Oversea all aspects of project contracts, ensuring projects are completed on time, on budget and to the highest standard. Including attending Pre-and post-contract meetings. Programme: Ensure robust contract and delivery programmes are produced which include design and procurement. Client Relation: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Project Oversight : Managing the project lifecycle from end to end, identifying and resolving any issues promptly. Ensuring project progress. Risk Management: Assess and mitigate project risks, ensuring compliance with legal and regulatory requirements. Team Leadership: Lead a team of project managers, site managers, site staff, fostering collaboration and excellence. Quality Assurance / H&S: Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by undertaking regular site visits and coaching teams. Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Ensure work meets quality standards and contractual obligations. Financial Control: Manage project budgets, costs control and financial reporting. Criteria: Must be an experienced groundwork, civils and concrete Contracts Manager or Senior Project Manager looking to make the next step who can manage a portfolio of works from a delivery, HSQE and commercial perspective to achieve the targets identified in the Business Plan. Commercial and Programming awareness experience with NEC form of contract. Proven track record of successful delivery of projects from start to finish. Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Experience managing high value projects or portfolios. Full UK driving license Job type: Permanent, full time Contracted Job Hours: Monday - Friday 7.30am - 5.30pm - can vary depending on projects. Location: Office based, and site based Salary : Offering a competitive salary, plus car, plus benefits.
Job title: Presales Solution Engineer _ Mandarin speaking Location: Reading Overview: If you are enthusiastic about the renewable energy generation, this may be the opportunity you've been looking for. As a presales solution manager, you will be responsible for technical pre-sales of our industry leading solar PV inverter and ESS solution in the UK market. You will be an integral part of a rapidly growing team within a leading international organisation to establish, develop and close business opportunities. What you will do: Conduct technical sales routine works, including produce solution design and quotation, processing purchase order, supporting product demonstration and proof-of-concept test, etc. Take bidding responsibility as a technical lead to answer RFx, producing technical proposal, generating product solution quotation, presenting technical and commercial proposals, preparing technical related contractual clauses. Lead Go-To-Market activities to launch new product and solution into UK market, promote solar PV inverter and ESS solution to key distributors and installers by regularly delivering technical workshops and presentation. Identify client's key technical requirements and be able to drive and coordinate with internal product management, R&D, engineering team and marketing teams to ensure that these requirements are implemented in the product roadmap. Collect and analyse market and industry trend information and produce insight of latest regulation and technology development. Support account team to enhance customer relationships, to seek out, identify, develop and close business opportunities within designated customers. The ideal candidate: Good knowledge of solar PV inverters and Energy Storage System functionality, BOS and system with also strong commercial sales knowledge. 2+ years of solar power generation industry experience, hands-on experience on solar PV inverter and ESS design and installation is desirable. Product management skills: producing product & market promotion document, performing competition analysis, creating presentations of product features and benefits University degree on power electronics, electric & electronic engineering or similar subject is preferred. Communication & Learning skills: Team working spirit, self-motivated, great time-management skill, acting as a communication hub on product & solution-related matters. Combination of presenting, influencing, negotiating and relationship building skills to achieve product & solution sales success. Learning and adapting capability: learning quickly and forwardly, curiosities about new things. Others: Willingness to travel domestic on a regular basis, up to 50% travel. Occasionally international travel is required. Fluent command of written and spoken English. Chinese/Mandarin speaking is required. Project People is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
Job title: Presales Solution Engineer _ Mandarin speaking Location: Reading Overview: If you are enthusiastic about the renewable energy generation, this may be the opportunity you've been looking for. As a presales solution manager, you will be responsible for technical pre-sales of our industry leading solar PV inverter and ESS solution in the UK market. You will be an integral part of a rapidly growing team within a leading international organisation to establish, develop and close business opportunities. What you will do: Conduct technical sales routine works, including produce solution design and quotation, processing purchase order, supporting product demonstration and proof-of-concept test, etc. Take bidding responsibility as a technical lead to answer RFx, producing technical proposal, generating product solution quotation, presenting technical and commercial proposals, preparing technical related contractual clauses. Lead Go-To-Market activities to launch new product and solution into UK market, promote solar PV inverter and ESS solution to key distributors and installers by regularly delivering technical workshops and presentation. Identify client's key technical requirements and be able to drive and coordinate with internal product management, R&D, engineering team and marketing teams to ensure that these requirements are implemented in the product roadmap. Collect and analyse market and industry trend information and produce insight of latest regulation and technology development. Support account team to enhance customer relationships, to seek out, identify, develop and close business opportunities within designated customers. The ideal candidate: Good knowledge of solar PV inverters and Energy Storage System functionality, BOS and system with also strong commercial sales knowledge. 2+ years of solar power generation industry experience, hands-on experience on solar PV inverter and ESS design and installation is desirable. Product management skills: producing product & market promotion document, performing competition analysis, creating presentations of product features and benefits University degree on power electronics, electric & electronic engineering or similar subject is preferred. Communication & Learning skills: Team working spirit, self-motivated, great time-management skill, acting as a communication hub on product & solution-related matters. Combination of presenting, influencing, negotiating and relationship building skills to achieve product & solution sales success. Learning and adapting capability: learning quickly and forwardly, curiosities about new things. Others: Willingness to travel domestic on a regular basis, up to 50% travel. Occasionally international travel is required. Fluent command of written and spoken English. Chinese/Mandarin speaking is required. Project People is acting as an Employment Business in relation to this vacancy.
Job title: iGaming Product Manager_Mandarin speaking Type: Full time Permanent Location: London Overview: Our client, a software company is looking for an experienced Product Manager specialising in interactive gaming business specifically for European regions. As a Product Manager, you will have the expertise in understanding the product and its specifications, requirements, and operations, design the right product concept and UI design that suits the local market, working (supervising) closely with in-house as well as outsourcing technical teams in developing and iterating the product. You should possess an extensive experience and worked on the entire product cycle process within the gaming business and has knowledge in product strategy. What you will do: Conduct market research, competitive analysis and customer feedback to understand the local market demand, and to propose a product strategy that matches business strategy Develop a roadmap for the product vision and business strategy, and to clearly define the product design, engineer/technicality, and to ensure it is in compliance with relevant legal and industry requirements, if applicable Collaborate with cross-functional teams for timely product delivery, and to ensure the product specifications and quality meet the internal objectives and local market demand Oversee and hands-on work on the product development process, from conception to launching, identify and address any product management efficiency issues, and to evaluate product quality based on Real Time data and relevant technology applications Monitor metrics and indicators for product improvement opportunities, take ownership of the product delivery, provide product insights, development and delivery updates Communicate and build good working relationships with external stakeholders for optimal product positioning The ideal candidate: Bachelor's degree and/or above, graduated from business, marketing, computer science, information technology, UX design, or software engineering. Proficiency in product management tools, proven experience in product manager within tech gaming business and demonstrated ability to launch competitive interactive gaming product Experience in European iGaming industry product management roles Attention to details, critical thinking, ability to analyse and interpret data, understanding of market research and data Possess strong communication skills, professional research skills and teamwork skills to harmonise with peers, cross-functional teams, senior management, project players, and customers, and can cooperate with irregular overseas business trips Knowledge of agile development and product management best practices Project People is acting as an Employment Agency in relation to this vacancy.
25/04/2024
Full time
Job title: iGaming Product Manager_Mandarin speaking Type: Full time Permanent Location: London Overview: Our client, a software company is looking for an experienced Product Manager specialising in interactive gaming business specifically for European regions. As a Product Manager, you will have the expertise in understanding the product and its specifications, requirements, and operations, design the right product concept and UI design that suits the local market, working (supervising) closely with in-house as well as outsourcing technical teams in developing and iterating the product. You should possess an extensive experience and worked on the entire product cycle process within the gaming business and has knowledge in product strategy. What you will do: Conduct market research, competitive analysis and customer feedback to understand the local market demand, and to propose a product strategy that matches business strategy Develop a roadmap for the product vision and business strategy, and to clearly define the product design, engineer/technicality, and to ensure it is in compliance with relevant legal and industry requirements, if applicable Collaborate with cross-functional teams for timely product delivery, and to ensure the product specifications and quality meet the internal objectives and local market demand Oversee and hands-on work on the product development process, from conception to launching, identify and address any product management efficiency issues, and to evaluate product quality based on Real Time data and relevant technology applications Monitor metrics and indicators for product improvement opportunities, take ownership of the product delivery, provide product insights, development and delivery updates Communicate and build good working relationships with external stakeholders for optimal product positioning The ideal candidate: Bachelor's degree and/or above, graduated from business, marketing, computer science, information technology, UX design, or software engineering. Proficiency in product management tools, proven experience in product manager within tech gaming business and demonstrated ability to launch competitive interactive gaming product Experience in European iGaming industry product management roles Attention to details, critical thinking, ability to analyse and interpret data, understanding of market research and data Possess strong communication skills, professional research skills and teamwork skills to harmonise with peers, cross-functional teams, senior management, project players, and customers, and can cooperate with irregular overseas business trips Knowledge of agile development and product management best practices Project People is acting as an Employment Agency in relation to this vacancy.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
25/04/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
An independent Medical Communications Agency based in central Oxford is looking for an Account Manager for Business Support Team, to be the project manager on accounts, working collaboratively on client solutions with the account lead. Lead the project team, recognising their value and using all talents of the Team. Responsibilities and duties Ensure a clear brief is received from the client and disseminated to the internal team Deliver projects to the brief and within scope and budget Build strong effective relationships with the clients and external thought leaders Brief and review freelance design and digital work to ensure that it is client ready Ensure standard operating procedures (SOPs) for reviewing materials are adhered to Proactively consider any problems that may arise when managing programmes and flag these to the account leads and or client where appropriate and make suggestions to overcome these Ensure the team follow compliance procedures, GDPR and pharmaceutical codes of practice Efficiently manage competing projects Develop budgets for review with the account lead Ensure all projects are reconciled accurately and invoiced on time Forecast projects accurately and in a timely manner Ensure all finance tracking is adhered to To be involved in new business requests for proposals, pitches and research To be available for domestic and international travel when a project requires onsite support Qualifications and Experience Ideally educated to graduate level with a Bachelors degree (BSc) or bring extensive project management experience At least 3 years experience within medical communications Able to lead client accounts Organised with excellent time management skills Good attention to detail Proactive and enthusiastic Competent in MS Office including Excel, PowerPoint and Word Excellent written and spoken communication skills Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
25/04/2024
Full time
An independent Medical Communications Agency based in central Oxford is looking for an Account Manager for Business Support Team, to be the project manager on accounts, working collaboratively on client solutions with the account lead. Lead the project team, recognising their value and using all talents of the Team. Responsibilities and duties Ensure a clear brief is received from the client and disseminated to the internal team Deliver projects to the brief and within scope and budget Build strong effective relationships with the clients and external thought leaders Brief and review freelance design and digital work to ensure that it is client ready Ensure standard operating procedures (SOPs) for reviewing materials are adhered to Proactively consider any problems that may arise when managing programmes and flag these to the account leads and or client where appropriate and make suggestions to overcome these Ensure the team follow compliance procedures, GDPR and pharmaceutical codes of practice Efficiently manage competing projects Develop budgets for review with the account lead Ensure all projects are reconciled accurately and invoiced on time Forecast projects accurately and in a timely manner Ensure all finance tracking is adhered to To be involved in new business requests for proposals, pitches and research To be available for domestic and international travel when a project requires onsite support Qualifications and Experience Ideally educated to graduate level with a Bachelors degree (BSc) or bring extensive project management experience At least 3 years experience within medical communications Able to lead client accounts Organised with excellent time management skills Good attention to detail Proactive and enthusiastic Competent in MS Office including Excel, PowerPoint and Word Excellent written and spoken communication skills Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of the businesses projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Full time
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of the businesses projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Offshore Consents Manager 6 months - Inside IR35 Delivery of the offshore consents and licensing requirements required for one of the business projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Project-based
Offshore Consents Manager 6 months - Inside IR35 Delivery of the offshore consents and licensing requirements required for one of the business projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
24/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
24/04/2024
Full time
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
Hays Specialist Recruitment
Cardiff, South Glamorgan
Your new company A unique job opportunity has arisen for a Head of Programme Delivery/Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives, supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering a pipeline of innovation assessments and adoption projects that positively impact health and wellbeing in Wales. You will lead teams responsible for the delivery of digital care and precision medicine programmes, including genomics, diagnostics, advanced therapies, artificial intelligence, big data, and predictive analytics. You will liaise with several key internal and external stakeholders, building relationships and collaborating with wider government bodies, public sector and third sector partners, academia, industry and health and social care organisations. Furthermore, you will actively seek and assess opportunities offered by industry, ensuring they are aligned to health and social care requirements, whilst developing strategies to identify and deliver key programs aligned with stakeholder needs. You will embed a culture of innovation within the health and social care sector, focusing on transformative innovation adoption, system change, and a continuous pipeline of innovation. What you'll need to succeed Proven leadership skills in managing project/programme delivery teams Proven track record of delivering projects and programmes in either NHS, Healthcare, Life Sciences or Social Care organisations Strong understanding of health and social care systems Excellent stakeholder management and relationship management/client management skills Strong leadership experience in driving change within challenging environments Experience working as either a Programme Manager, Head of Programme Management or similar Experience in genomics, diagnostics, or related fields is advantageous although not essential Forward-thinking mindset and adaptability to evolving trends This role would suit an innovative, dynamic leader with a passion for improving healthcare and wellbeing within Wales. What you'll get in return This is an opportunity to support a transformational change in health and social care innovation whilst working collaboratively with wider public sector organisations in Wales, leading on high-profile and innovative programmes that will genuinely make a difference to people's lives. This role offers excellent scope for career progression plus a benefits package that includes: 30 days annual leave + bank holidays Pension scheme - 3% employee, 7% employer contributions Flexible and hybrid working options Training and development opportunities Employee assistance programme Pay progression scheme This will be a hybrid role based at their Cardiff office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company A unique job opportunity has arisen for a Head of Programme Delivery/Head of Programme Management to join a rapidly expanding organisation that is responsible for driving transformation throughout the health and social care sectors in Wales. The organisation drives innovation and collaboration between industry-leading research, health, and social care organisations, with a view to make positive impacts to people's lives, supporting businesses to understand issues and identify how innovation can help deliver better care, health, and wellbeing solutions. Your new role Working as part of the senior leadership team, the Head of Programme Delivery will be responsible for leading the programme delivery teams, driving transformative change, accelerating the adoption of innovative solutions, and contributing to better health and wellbeing in Wales. The Head of Programme Delivery will be responsible for leading high performing project management teams, planning the successful delivery of programme and business objectives, whilst building and delivering a pipeline of innovation assessments and adoption projects that positively impact health and wellbeing in Wales. You will lead teams responsible for the delivery of digital care and precision medicine programmes, including genomics, diagnostics, advanced therapies, artificial intelligence, big data, and predictive analytics. You will liaise with several key internal and external stakeholders, building relationships and collaborating with wider government bodies, public sector and third sector partners, academia, industry and health and social care organisations. Furthermore, you will actively seek and assess opportunities offered by industry, ensuring they are aligned to health and social care requirements, whilst developing strategies to identify and deliver key programs aligned with stakeholder needs. You will embed a culture of innovation within the health and social care sector, focusing on transformative innovation adoption, system change, and a continuous pipeline of innovation. What you'll need to succeed Proven leadership skills in managing project/programme delivery teams Proven track record of delivering projects and programmes in either NHS, Healthcare, Life Sciences or Social Care organisations Strong understanding of health and social care systems Excellent stakeholder management and relationship management/client management skills Strong leadership experience in driving change within challenging environments Experience working as either a Programme Manager, Head of Programme Management or similar Experience in genomics, diagnostics, or related fields is advantageous although not essential Forward-thinking mindset and adaptability to evolving trends This role would suit an innovative, dynamic leader with a passion for improving healthcare and wellbeing within Wales. What you'll get in return This is an opportunity to support a transformational change in health and social care innovation whilst working collaboratively with wider public sector organisations in Wales, leading on high-profile and innovative programmes that will genuinely make a difference to people's lives. This role offers excellent scope for career progression plus a benefits package that includes: 30 days annual leave + bank holidays Pension scheme - 3% employee, 7% employer contributions Flexible and hybrid working options Training and development opportunities Employee assistance programme Pay progression scheme This will be a hybrid role based at their Cardiff office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays also offer £500 worth of high street vouchers for all successful referrals. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
24/04/2024
Full time
API Product Evangelist - Developers Marketplace One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives Responsibilities Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements. Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction. Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders. Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace. Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations. Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques. Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events. Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies. Required Skills 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology. Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems. Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools. Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels. Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders. Experience in eCommerce, customer onboarding and digital purchasing journeys. Work in close collaboration with product, technology, developer relations and commercial teams. Technical background and/or strong technical competency a plus Proven experience working in customer centric, lean and agile development processes. Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment. This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio. The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
24/04/2024
Full time
ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. Knowledge of quality management and improvement approaches. Evidence of successful improvement of complex processes. If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Environmental & Energy Manager - Building Services & Facilities Overview: We are currently partnered with one of the world's leading non-profit organisations who are looking for an Environmental & Energy Manager to join the team. This role would be a crucial part of the Sustainability team driving the development and implementation of diverse initiatives and projects to reduce the environmental impacts. They are dedicated to minimising their environmental footprint by maximising energy efficiency across all operations. Role & Responsibilities: Develop and implement strategies to address environmental compliance issues and mitigate risks. Analyse energy consumption data to identify opportunities for energy efficiency improvements. Lead sustainability initiatives aimed at reducing waste, conserving resources, and promoting a culture of sustainability within the organisation. Collaborate with cross-functional teams to develop and implement sustainability goals and targets. Track and report on key sustainability metrics to measure progress and identify areas for improvement. Build and maintain relationships with internal stakeholders, including executives, department heads, and employees, to promote environmental awareness and engagement. Engage with external stakeholders, such as regulatory agencies, community groups, and industry partners, to stay abreast of emerging environmental trends and best practices. Develop business cases to secure approval and budget for environmental initiatives. Collate and analyse environmental KPIs to identify areas for improvement and track progress against targets. Develop and deliver environmental training when required. Essential Skills & Experience: Demonstratable experience in a similar environment. Strong knowledge of environmental regulations and standards, including but not limited to UK environmental legislation, ISO 14001, ISO 50001. Experience developing and implementing energy management programmes, including energy audits and conservation measures. Project management experience, including the ability to prioritise tasks, manage timelines, and drive results. Effective communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Ability to act on initiative to develop new approaches to complex challenges. Ability to effectively communicate complex information to non-specialists and to a wide range of internal and external stakeholders. Package: Salary flexible - £55,000 - £62,000 Excellent Pension scheme up to 15% (up to 10% can be added to salary each year) Full corporate benefits including healthcare, life insurance etc
24/04/2024
Full time
Environmental & Energy Manager - Building Services & Facilities Overview: We are currently partnered with one of the world's leading non-profit organisations who are looking for an Environmental & Energy Manager to join the team. This role would be a crucial part of the Sustainability team driving the development and implementation of diverse initiatives and projects to reduce the environmental impacts. They are dedicated to minimising their environmental footprint by maximising energy efficiency across all operations. Role & Responsibilities: Develop and implement strategies to address environmental compliance issues and mitigate risks. Analyse energy consumption data to identify opportunities for energy efficiency improvements. Lead sustainability initiatives aimed at reducing waste, conserving resources, and promoting a culture of sustainability within the organisation. Collaborate with cross-functional teams to develop and implement sustainability goals and targets. Track and report on key sustainability metrics to measure progress and identify areas for improvement. Build and maintain relationships with internal stakeholders, including executives, department heads, and employees, to promote environmental awareness and engagement. Engage with external stakeholders, such as regulatory agencies, community groups, and industry partners, to stay abreast of emerging environmental trends and best practices. Develop business cases to secure approval and budget for environmental initiatives. Collate and analyse environmental KPIs to identify areas for improvement and track progress against targets. Develop and deliver environmental training when required. Essential Skills & Experience: Demonstratable experience in a similar environment. Strong knowledge of environmental regulations and standards, including but not limited to UK environmental legislation, ISO 14001, ISO 50001. Experience developing and implementing energy management programmes, including energy audits and conservation measures. Project management experience, including the ability to prioritise tasks, manage timelines, and drive results. Effective communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Ability to act on initiative to develop new approaches to complex challenges. Ability to effectively communicate complex information to non-specialists and to a wide range of internal and external stakeholders. Package: Salary flexible - £55,000 - £62,000 Excellent Pension scheme up to 15% (up to 10% can be added to salary each year) Full corporate benefits including healthcare, life insurance etc