NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
24/04/2024
Project-based
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
24/04/2024
Full time
Oracle DBA Tech Team Lead/Manager Salary: Open + Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10+ years Oracle EBS (11i/R12) 5+ years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Managerial/supervisory experience Minimum execution of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction through process improvements in each Upgrade iteration, must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling. Hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Responsibilities You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security, and IT teams as part of environment setup, maintenance, and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution.
Job purpose The technical development lead will guide the continuous development of Vits 's technology in a collaborative, effective and Agile manner leading a multidisciplinary technology team. High-quality software will be delivered using best-of-breed frameworks, such as Laravel, and components to support the requirements of a growing business. Key areas of responsibility collaborating openly and autonomously within a non-siloed, organic business structure leading, coaching and growing a technology team of developers, UI and UX designers to deliver effective software within an Agile environment working with product owners and project managers to establish formal requirements, produce technical specifications and deliver software to an agreed plan identifying appropriate software architecture, approaches, frameworks and components to implement the business requirements safe-guarding the stability, effectiveness and continuity of software development maintaining and managing technical debt, security and compliance of in-house software overseeing Vits 's hardware resources, in collaboration with the IT support partner The role requires experience of implementing software systems which leverage third-party APIs expertise in the traditional PHP stack (PHP/MySQL/HTML/CSS/JavaScript) in modern frameworks such as Laravel or Symphony implementing and working within service-oriented architectures and associated principles and standards, eg SOLID good understanding of test approaches (eg unit versus integration) a pragmatist who can achieve a balance between the creative approach of a developer and the needs of the business The person will be careful, organised and diligent - even meticulous - with a good dose of common sense demanding of high standards, and at ease with demanding people effective - but also efficient - in both the physical and digital realms modestly confident, good-humoured and trustworthy at home in the worlds of art, architecture, craft and design informal but 100% professional, while respecting traditional courtesy and good manners
24/04/2024
Full time
Job purpose The technical development lead will guide the continuous development of Vits 's technology in a collaborative, effective and Agile manner leading a multidisciplinary technology team. High-quality software will be delivered using best-of-breed frameworks, such as Laravel, and components to support the requirements of a growing business. Key areas of responsibility collaborating openly and autonomously within a non-siloed, organic business structure leading, coaching and growing a technology team of developers, UI and UX designers to deliver effective software within an Agile environment working with product owners and project managers to establish formal requirements, produce technical specifications and deliver software to an agreed plan identifying appropriate software architecture, approaches, frameworks and components to implement the business requirements safe-guarding the stability, effectiveness and continuity of software development maintaining and managing technical debt, security and compliance of in-house software overseeing Vits 's hardware resources, in collaboration with the IT support partner The role requires experience of implementing software systems which leverage third-party APIs expertise in the traditional PHP stack (PHP/MySQL/HTML/CSS/JavaScript) in modern frameworks such as Laravel or Symphony implementing and working within service-oriented architectures and associated principles and standards, eg SOLID good understanding of test approaches (eg unit versus integration) a pragmatist who can achieve a balance between the creative approach of a developer and the needs of the business The person will be careful, organised and diligent - even meticulous - with a good dose of common sense demanding of high standards, and at ease with demanding people effective - but also efficient - in both the physical and digital realms modestly confident, good-humoured and trustworthy at home in the worlds of art, architecture, craft and design informal but 100% professional, while respecting traditional courtesy and good manners
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract We require a Robotics Engineer/Site Manager to deal with Industrial Scale Automation Sortation HardWare This is a very Data Driven role - Starting in Zaragoza but then Spanning across various EU sites (Expenses Covered) The scope would be: - Provide on-site support to Identify, analyze, optimize and resolve advanced robotics system issues. - Optimization tasks such as: parameter changes, mechanical alignments, sensor adjustments and air pressure regulation. - Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of advanced robotics system. Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract
23/04/2024
Project-based
Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract We require a Robotics Engineer/Site Manager to deal with Industrial Scale Automation Sortation HardWare This is a very Data Driven role - Starting in Zaragoza but then Spanning across various EU sites (Expenses Covered) The scope would be: - Provide on-site support to Identify, analyze, optimize and resolve advanced robotics system issues. - Optimization tasks such as: parameter changes, mechanical alignments, sensor adjustments and air pressure regulation. - Partner with product development, manufacturing, and site-level reliability, maintenance, and engineering (RME) teams to maximize the performance of advanced robotics system. Robotics Engineer - Site Manager - Machine Data - Zaragoza (EU wide travel) 6month Contract
IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+ VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+
23/04/2024
Full time
IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+ VIQU are seeking a Hybrid Infrastructure Consultant to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. As the IT Solutions Engineer, you will play a crucial role in the HI Pillar, focusing on assisting customers in addressing the challenges of updating their infrastructure, aiming to simplify operations and enhance performance while ensuring security. You will analyse customer issues and collaborate with vendors, service partners, and internal resources to build complete Hybrid Infrastructure solutions and additionally, you will collaborate with the broader team to help customers define and implement their strategies for on-premises, cloud, or hybrid environments. Responsibilities of the IT Solutions Engineer: Provide expert guidance to both new and established clients, aiding them in modernising and expanding their infrastructure for optimal efficiency and security. Keep the portfolio of Hybrid Infrastructure updated in response to market needs. Analyse, design, and support complete HI solutions tailored to the requirements of clients Identify opportunities to enhance basic Bill of Material (BoM) requests into comprehensive solutions, promoting upselling and cross-selling. Stay informed on assessment tools for Hybrid Infrastructure solutions. Development of expertise in key vendors such as Lenovo, HPE, Dell, Veeam and NetApp. Build and maintain client, vendor, and partner relationships. Optimise existing client technology strategies. Essential Requirements of the IT Solutions Engineer: Strong technical understanding of key vendors such as Lenovo, HPE, Dell, and preferably Veeam, NetApp and Cisco Experience in a technical role with a focus on Hybrid Infrastructure. Personable and exceptional communicator with the ability to build strong relationships with vendors, customers and account managers. Comprehensive grasp of enterprise-level computer software, hardware, and datacentre solutions (highly desired) Demonstrated expertise in server and datacentre solutions (highly desired). Experience in a sales role (highly desired) To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). IT Solutions Engineer - Hybrid Infrastructure Manchester £28,000 - £35,000 - OTE £47,000+
The Opportunity: We are currently looking for an experienced Service Manager with a proven background delivering both Incident AND Problem Management in high pressure environments. You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and P2 major incidents on a Real Time, mission-critical control system which is experiencing on average 8-10 major incidents a week. You will also be involved in proactive Problem identification and investigation via data gathering and creation of ITSM Dashboards to reduce and resolve emerging and recurring problems. Skills and Experience: Extensive experience working in a busy Service Management role undertaking BOTH incident and problem management Ability for reviewing and improving incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1/P2 incidents, prioritising them according to their severity and urgency Solve complex problems with software and hardware to ensure incidents and service outages are resolved as quickly as possible Analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements Maintain compliance with customer-related SLA parameters for incident resolution times Manage senior stakeholders based in the US and EU, ensuring there is an effective level of communication between key members Please call James Sample here at ISR to learn more?
23/04/2024
Full time
The Opportunity: We are currently looking for an experienced Service Manager with a proven background delivering both Incident AND Problem Management in high pressure environments. You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and P2 major incidents on a Real Time, mission-critical control system which is experiencing on average 8-10 major incidents a week. You will also be involved in proactive Problem identification and investigation via data gathering and creation of ITSM Dashboards to reduce and resolve emerging and recurring problems. Skills and Experience: Extensive experience working in a busy Service Management role undertaking BOTH incident and problem management Ability for reviewing and improving incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1/P2 incidents, prioritising them according to their severity and urgency Solve complex problems with software and hardware to ensure incidents and service outages are resolved as quickly as possible Analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements Maintain compliance with customer-related SLA parameters for incident resolution times Manage senior stakeholders based in the US and EU, ensuring there is an effective level of communication between key members Please call James Sample here at ISR to learn more?
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
23/04/2024
Full time
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
We are recruiting a Systems Engineer to join the Application Engineering Team within the Engineering Department. Reporting to the Application Engineering Manager, the role of Systems Engineer has significant responsibility of developing complex and sophisticated engineering solutions using company products to meet customer needs. The role is responsible for executing all technical aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires an expert understanding of the functionality and use of the company's products and how to adapt them for new applications. Expertise / Technical Competence Technical Analysis : Able to investigate and understand complex technical issues and problems. Ensure issues are managed appropriately. Systems Design : Competent using system analysis tools (UML, Data Flow, FMEA, etc.) to analyse customer needs, system requirements, capability, and cost to determine project feasibility. Able to lead the integration of complex systems and development of system validation plans. Project Management: Experience in managing more than 3 concurrent projects; planning, tracking and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with customers and internal departments to successfully achieve outcomes and results. Health and Safety : Experience of performing system safety assessments and product safety certifications. Technical Documentation: Experience of writing technical documentation from non-technical customer input and writing documentation that allows non-technical people to understand the technical solution we are providing. Candidates should be competent with some of the following: Degree qualification in suitable discipline electronics or equivalent 2:1 or better Electronics Design A good knowledge of product design from feasibility to production, including digital and analogue circuits, microprocessor circuits and PCB design. Firmware Development A good knowledge of C, C++ programming languages and real time operating systems. Mechanical Design A good knowledge of mechanical design for products, including frames and housings, and for product testing equipment. Navigation Concepts and Kinematics Understanding of navigation concepts such as kinematic equations and hardware components used in navigation, such as IMUs and GPS/GNSS. Software Development Have a good knowledge of C++ and C# programming languages, WPF and XAML. Able to lead the development of Software applications and GUI covering the full software life cycle. IoT and SaaS Knowledge of application programming interfaces (APIs) that connect devices to the Internet, along with other key IoT technologies such as Big Data management tools, predictive analytics, AI and machine learning, the cloud, and radio-frequency identification (RFID). Product Compliance An expert knowledge of design for manufacture and product approval processes. Quality Assurance Development and implementation of quality assurance and regulatory compliance procedures for products. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
We are recruiting a Systems Engineer to join the Application Engineering Team within the Engineering Department. Reporting to the Application Engineering Manager, the role of Systems Engineer has significant responsibility of developing complex and sophisticated engineering solutions using company products to meet customer needs. The role is responsible for executing all technical aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires an expert understanding of the functionality and use of the company's products and how to adapt them for new applications. Expertise / Technical Competence Technical Analysis : Able to investigate and understand complex technical issues and problems. Ensure issues are managed appropriately. Systems Design : Competent using system analysis tools (UML, Data Flow, FMEA, etc.) to analyse customer needs, system requirements, capability, and cost to determine project feasibility. Able to lead the integration of complex systems and development of system validation plans. Project Management: Experience in managing more than 3 concurrent projects; planning, tracking and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with customers and internal departments to successfully achieve outcomes and results. Health and Safety : Experience of performing system safety assessments and product safety certifications. Technical Documentation: Experience of writing technical documentation from non-technical customer input and writing documentation that allows non-technical people to understand the technical solution we are providing. Candidates should be competent with some of the following: Degree qualification in suitable discipline electronics or equivalent 2:1 or better Electronics Design A good knowledge of product design from feasibility to production, including digital and analogue circuits, microprocessor circuits and PCB design. Firmware Development A good knowledge of C, C++ programming languages and real time operating systems. Mechanical Design A good knowledge of mechanical design for products, including frames and housings, and for product testing equipment. Navigation Concepts and Kinematics Understanding of navigation concepts such as kinematic equations and hardware components used in navigation, such as IMUs and GPS/GNSS. Software Development Have a good knowledge of C++ and C# programming languages, WPF and XAML. Able to lead the development of Software applications and GUI covering the full software life cycle. IoT and SaaS Knowledge of application programming interfaces (APIs) that connect devices to the Internet, along with other key IoT technologies such as Big Data management tools, predictive analytics, AI and machine learning, the cloud, and radio-frequency identification (RFID). Product Compliance An expert knowledge of design for manufacture and product approval processes. Quality Assurance Development and implementation of quality assurance and regulatory compliance procedures for products. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
AV Senior Service Engineer - 3 Month Contract Day Rate: £200 Outside Location: London/Travel to other parts of the UK Job Type: Contract Working with the service desk team this role will involve support to service & support customers. You will be expected to mentor and upskill junior engineers performing maintenance and breakdown trips. You will also be required to do offsite repairs and make sure revisits are documented within limits of SLA We are seeking candidates with expertise in the following areas: Responsibilities: Carryout Maintenance visits At least 5 years experience engineering and experience in AV Crestron and AMX programming. Hardware & software fault finding and make changes to programs Supporting the service desk supervisor and support to junior engineers Carry out service visits Repair works on site Liaise with service desk manager, calls logged & feedback Tracking & Reporting paperwork Clean driving licence Carryout Maintenance visits How to Apply: If you are interested in this role, please follow the link below to apply. This contract role offers an exciting opportunity to work in a fast-paced environment, collaborating with passionate individuals who are dedicated to achieving excellence.
22/04/2024
Project-based
AV Senior Service Engineer - 3 Month Contract Day Rate: £200 Outside Location: London/Travel to other parts of the UK Job Type: Contract Working with the service desk team this role will involve support to service & support customers. You will be expected to mentor and upskill junior engineers performing maintenance and breakdown trips. You will also be required to do offsite repairs and make sure revisits are documented within limits of SLA We are seeking candidates with expertise in the following areas: Responsibilities: Carryout Maintenance visits At least 5 years experience engineering and experience in AV Crestron and AMX programming. Hardware & software fault finding and make changes to programs Supporting the service desk supervisor and support to junior engineers Carry out service visits Repair works on site Liaise with service desk manager, calls logged & feedback Tracking & Reporting paperwork Clean driving licence Carryout Maintenance visits How to Apply: If you are interested in this role, please follow the link below to apply. This contract role offers an exciting opportunity to work in a fast-paced environment, collaborating with passionate individuals who are dedicated to achieving excellence.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
My client, a leading multinational defence company, are currently seeking a Software Configuration Manager to join the business in a permanent capacity. The role can be based out of my client's secure site in Warton. - with the requirement to attend site 3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Join the Software Management Group (SMG) team and lead the charge in shaping the future of Typhoon aircraft technology. As a Software Configuration Manager, you'll spearhead innovative solutions, collaborate with key stakeholders, and represent the client in external meetings. This is more than a job-it's an opportunity to thrive in a dynamic environment that values creativity, initiative, and professional growth. Elevate your career and be part of a team that pioneers the future of aerospace software. What you'll be doing: Guide the team to deliver all programme milestones and tasks to planned schedules within a fast paced environment Ensure the Creation, test and release hardware/software compatibility Matrix's containing executable software to system integration rigs, development and production flight programmes, in accordance toolset requirements Confirming software configuration management by reviewing and authorising configurable software/data items using software Configuration Management System across avionics system/sub system teams A good understanding of International Traffic Arms Regulations (ITAR), export control, security and Quality policies & procedures Undertake delegated Software Quality control role for all aircraft software/data deliverables including certificate of conformances Responsible for the team day-to day activities, provided guidance, and develop team members in line with company policies and best practice to maintain a motivated workforce Managing team budgets and schedules Your skills and experiences: A degree in a STEM subject or equivalent relevant experience Knowledgeable in aircraft software/hardware configurations Possess excellent attention to detail and be proficient in the discipline of document configuration control Enthusiastic with experience working within a large complex, multi project environment Demonstrated ability to effectively work, collaborate and manage stakeholders at senior levels You should be able to demonstrate; Strong understanding of software configuration standards and processes including quality, defence standards and the software development life cycle etc Understand and comply with the Air businesses policies on security, IT facilities, operating procedures, absence and attendance, staff job time recording, health and -safety and business ethics Experience managing teams Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
19/04/2024
Full time
My client, a leading multinational defence company, are currently seeking a Software Configuration Manager to join the business in a permanent capacity. The role can be based out of my client's secure site in Warton. - with the requirement to attend site 3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Join the Software Management Group (SMG) team and lead the charge in shaping the future of Typhoon aircraft technology. As a Software Configuration Manager, you'll spearhead innovative solutions, collaborate with key stakeholders, and represent the client in external meetings. This is more than a job-it's an opportunity to thrive in a dynamic environment that values creativity, initiative, and professional growth. Elevate your career and be part of a team that pioneers the future of aerospace software. What you'll be doing: Guide the team to deliver all programme milestones and tasks to planned schedules within a fast paced environment Ensure the Creation, test and release hardware/software compatibility Matrix's containing executable software to system integration rigs, development and production flight programmes, in accordance toolset requirements Confirming software configuration management by reviewing and authorising configurable software/data items using software Configuration Management System across avionics system/sub system teams A good understanding of International Traffic Arms Regulations (ITAR), export control, security and Quality policies & procedures Undertake delegated Software Quality control role for all aircraft software/data deliverables including certificate of conformances Responsible for the team day-to day activities, provided guidance, and develop team members in line with company policies and best practice to maintain a motivated workforce Managing team budgets and schedules Your skills and experiences: A degree in a STEM subject or equivalent relevant experience Knowledgeable in aircraft software/hardware configurations Possess excellent attention to detail and be proficient in the discipline of document configuration control Enthusiastic with experience working within a large complex, multi project environment Demonstrated ability to effectively work, collaborate and manage stakeholders at senior levels You should be able to demonstrate; Strong understanding of software configuration standards and processes including quality, defence standards and the software development life cycle etc Understand and comply with the Air businesses policies on security, IT facilities, operating procedures, absence and attendance, staff job time recording, health and -safety and business ethics Experience managing teams Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
An Hardware/Electronics Manager is now available for a global client based near to Edinburgh. The role of Hardware/Electronics Design Manager is now needed as part of rapid growth within the business within Engineering with 10 Engineers reporting in across Electronics and PCB Design. As the Electronics Manager you will be shaping the team and leading the projects with a background of Hardware Design/PCB Design. Your role will involve managing the teams, succession planning, hiring, Performance Management and coaching managing their customer expectations. The company operate on a Hybrid working policy with Excellent benefits alongside bonus! Your role will also include maintaining technical roadmaps ad setting out the project scope, schedule and budget risks for projects for the team. This is an excellent opportunity if you are a Lead Electronics Design Engineer or Electronics Manager looking to get into an organisation where you have growth opportunities for leadership or if you are a staff level Engineer who has experience in mentoring/training/leading to take the next step up! Core Skills/Experience for this role include;- Degree in Engineering field - Electronics/Hardware/Computer Science etc Experience of Electronics Design, PCB Design Mentoring/Guidance of Junior, Mid level engineers Leading and delivering a project or any PM experience Leasing interfacing with customers or stakeholders within the business Excellent interpersonal skills Ability to work in a cross functional team environment I appreciate that you may not have all of the skills listed but if you feel this may be suitable let's have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer generous referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
19/04/2024
Full time
An Hardware/Electronics Manager is now available for a global client based near to Edinburgh. The role of Hardware/Electronics Design Manager is now needed as part of rapid growth within the business within Engineering with 10 Engineers reporting in across Electronics and PCB Design. As the Electronics Manager you will be shaping the team and leading the projects with a background of Hardware Design/PCB Design. Your role will involve managing the teams, succession planning, hiring, Performance Management and coaching managing their customer expectations. The company operate on a Hybrid working policy with Excellent benefits alongside bonus! Your role will also include maintaining technical roadmaps ad setting out the project scope, schedule and budget risks for projects for the team. This is an excellent opportunity if you are a Lead Electronics Design Engineer or Electronics Manager looking to get into an organisation where you have growth opportunities for leadership or if you are a staff level Engineer who has experience in mentoring/training/leading to take the next step up! Core Skills/Experience for this role include;- Degree in Engineering field - Electronics/Hardware/Computer Science etc Experience of Electronics Design, PCB Design Mentoring/Guidance of Junior, Mid level engineers Leading and delivering a project or any PM experience Leasing interfacing with customers or stakeholders within the business Excellent interpersonal skills Ability to work in a cross functional team environment I appreciate that you may not have all of the skills listed but if you feel this may be suitable let's have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer generous referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
18/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
18/04/2024
Full time
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
Experience level: 20+ Years Mandatory skills: SAP S/4HANA with RISE, Presales experience and cloud solutions. Key Function: SAP Presales Solution Architect (RISE with SAP - Cloud) to assist client to achieve international growth objectives by: Supporting the sale of strategically important deals with Winning Solution and Thought Leadership Focus on crafting SAP S/4HANA Cloud Deployment Option - RISE with SAP Developing other solution team members Develop client into new industries, propositions, services, technologies. Key Objectives: Deliver sales revenue targets through individual - solo and team-based selling. To support qualification of initial leads and determine appropriate bid team. Own bid life cycle for smaller bids whilst contributing to larger bids. To lead/support complex and outside the norm customer bid opportunities and customer ITT responses - leading to the client to choose client as their preferred partner. Act as a quality assurance on proposals documents and presentations written by less experienced team members. To be part of the initial project delivery team in order to architect the solution design and de-risk the project. To build strong industry/partner relationships To develop own skill set to maintain thought leadership' status in customer's and peers' eyes. Mentor Solutions Managers/Managing Consultants to become Solution Architects Core Competencies: Can conceptualize and communicate winning propositions - making complex ideas look simple. SAP S/4HANA (IaaS & RISE) Rightsizing and Migration to Cloud Programmed DEV/SEC/OPS & Agile Delivery Advisor SAP Hardware & Software Architecture Trusted Advisor Strong knowledge of SAP S/4HANA Transformation Projects SAP Innovator not follower Developing SAP RISE focused Value Proposition for Rightsizing/Archiving for S/4HANA & BW/4HANA. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Demonstrates excellent communication skills both verbally and in writing. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and within client senior management. Is able to give strong coaching and feedback where needed to client or client team members. Continuous improvement - Inquisitive - self teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge at client. Role Competencies: Broad, credible knowledge of client integrated (multi-Line of Business) propositions, technologies, differentiation and track record. Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Work with account and commercial team to conceptualize and communicate winning propositions. Mobilize and motivate a bid team and project team. Lead/support the preparation and delivery of sales proposals and presentations. Can add value to and often own the strategy and tactics to win bids - develop/enhance client differentiators during a sales process. Entrepreneurial - can identify and develop opportunities within existing accounts. Oversee portfolio of bids - with the ability to successfully multi-task without over committing Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Program-me Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Manages design workshops on multiple area of expertise. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop client methods and tools and contribute to Solution Team strategy. Skills/Knowledge/Experience: Educated to degree level or equivalent - expect 1st or 2:1. Extensive minimum experience in relevant technology (eg SAP) and/or business area - with 6 project life cycle S/4HANA - RISE with SAP Cloud experience - Solution & BOM Strong sales experience - of selling technology solutions; Delivering proposals as both stand alone or an integral part of wider consult-build-run propositions. Broad experience of Big Four' (or similar) consulting practices and methodologies In depth relevant technology or business solutions architect experience in FTSE 100/250 level companies Track history of leadership
18/04/2024
Full time
Experience level: 20+ Years Mandatory skills: SAP S/4HANA with RISE, Presales experience and cloud solutions. Key Function: SAP Presales Solution Architect (RISE with SAP - Cloud) to assist client to achieve international growth objectives by: Supporting the sale of strategically important deals with Winning Solution and Thought Leadership Focus on crafting SAP S/4HANA Cloud Deployment Option - RISE with SAP Developing other solution team members Develop client into new industries, propositions, services, technologies. Key Objectives: Deliver sales revenue targets through individual - solo and team-based selling. To support qualification of initial leads and determine appropriate bid team. Own bid life cycle for smaller bids whilst contributing to larger bids. To lead/support complex and outside the norm customer bid opportunities and customer ITT responses - leading to the client to choose client as their preferred partner. Act as a quality assurance on proposals documents and presentations written by less experienced team members. To be part of the initial project delivery team in order to architect the solution design and de-risk the project. To build strong industry/partner relationships To develop own skill set to maintain thought leadership' status in customer's and peers' eyes. Mentor Solutions Managers/Managing Consultants to become Solution Architects Core Competencies: Can conceptualize and communicate winning propositions - making complex ideas look simple. SAP S/4HANA (IaaS & RISE) Rightsizing and Migration to Cloud Programmed DEV/SEC/OPS & Agile Delivery Advisor SAP Hardware & Software Architecture Trusted Advisor Strong knowledge of SAP S/4HANA Transformation Projects SAP Innovator not follower Developing SAP RISE focused Value Proposition for Rightsizing/Archiving for S/4HANA & BW/4HANA. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Demonstrates excellent communication skills both verbally and in writing. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and within client senior management. Is able to give strong coaching and feedback where needed to client or client team members. Continuous improvement - Inquisitive - self teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge at client. Role Competencies: Broad, credible knowledge of client integrated (multi-Line of Business) propositions, technologies, differentiation and track record. Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Work with account and commercial team to conceptualize and communicate winning propositions. Mobilize and motivate a bid team and project team. Lead/support the preparation and delivery of sales proposals and presentations. Can add value to and often own the strategy and tactics to win bids - develop/enhance client differentiators during a sales process. Entrepreneurial - can identify and develop opportunities within existing accounts. Oversee portfolio of bids - with the ability to successfully multi-task without over committing Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Program-me Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Manages design workshops on multiple area of expertise. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop client methods and tools and contribute to Solution Team strategy. Skills/Knowledge/Experience: Educated to degree level or equivalent - expect 1st or 2:1. Extensive minimum experience in relevant technology (eg SAP) and/or business area - with 6 project life cycle S/4HANA - RISE with SAP Cloud experience - Solution & BOM Strong sales experience - of selling technology solutions; Delivering proposals as both stand alone or an integral part of wider consult-build-run propositions. Broad experience of Big Four' (or similar) consulting practices and methodologies In depth relevant technology or business solutions architect experience in FTSE 100/250 level companies Track history of leadership