The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
18/04/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
Location: Remote-Virtual/office in Cracow, Poland Description: Job title: L&D Project Manager with French Length of the contract: 18-months (highly extended) Four elements of the French program: 1.Professional Interview -required by French law to offer employees the chance to have a documented development conversation with their manager every 2 years. The document is uploaded to DocuSign and signed by both employee and manager. This role will manage that process. 2.Training requests -help employees with requests for both internal and external training. May include some work with onboarding new training vendors. Also includes managing Actions collectives (Atlas) which is free learning content for employees in France and Compte Personnel de Formation (CPF), which provides training funds for French employees each year. 3.Training plan -required by French law each year. Requires reaching out to all managers with an employee in France and asking them to complete a spreadsheet by filling in training requests/plans for the next year. This role would manage that process and present the plan to the French Work Council. 4.Reporting -there are two reports required by French law each year (social/parity report and annual report). This role would be responsible for organizing that data and presenting the annual report to the French Work Council. There is also another iBenefit report that is minor and not required by French law. Key Responsibilities: This role is responsible for the overall program success and includes: 1.Interfacing with business stakeholders and clients 2.Aligning strategies and objectives across programs 3.Driving program implementation, strategy, and execution 4.Managing and executing on program milestones and deliverables 5.Awareness and monitoring of program budget and forecasting partnered with L&D Consultant 6.Creating project plans for learning programs 7.Documenting process, creating playbooks and RACI charts 8.Managing delivery and execution, partnering with program team 9.Defining and driving logistics, registration, and communications 10.Managing course collateral 11.Driving ongoing program improvements 12.Other ad hoc duties as required Preferred Technology Skills: Microsoft Office 365, with strong experience in & comfort with: PowerPoint Excel SharePoint Outlook SmartSheetWebex MeetingsWebex Teams Preferred Skills: Organized with the ability to plan, prioritize and complete work within agreed timelines Strong Project Management skills and understanding of Project Management processes Excellent Communication skills, able to manage stakeholders effectively Proactive; advanced problem-solving skills PMPCertification Skills: Project Management French AND Polish Language required MS365 L&D PowerPoint Employee Value Proposition: Complex and interesting project with French government Job Title: Project Manager Location: Hanover, USA Job Type: Permanent TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
18/04/2024
Full time
Location: Remote-Virtual/office in Cracow, Poland Description: Job title: L&D Project Manager with French Length of the contract: 18-months (highly extended) Four elements of the French program: 1.Professional Interview -required by French law to offer employees the chance to have a documented development conversation with their manager every 2 years. The document is uploaded to DocuSign and signed by both employee and manager. This role will manage that process. 2.Training requests -help employees with requests for both internal and external training. May include some work with onboarding new training vendors. Also includes managing Actions collectives (Atlas) which is free learning content for employees in France and Compte Personnel de Formation (CPF), which provides training funds for French employees each year. 3.Training plan -required by French law each year. Requires reaching out to all managers with an employee in France and asking them to complete a spreadsheet by filling in training requests/plans for the next year. This role would manage that process and present the plan to the French Work Council. 4.Reporting -there are two reports required by French law each year (social/parity report and annual report). This role would be responsible for organizing that data and presenting the annual report to the French Work Council. There is also another iBenefit report that is minor and not required by French law. Key Responsibilities: This role is responsible for the overall program success and includes: 1.Interfacing with business stakeholders and clients 2.Aligning strategies and objectives across programs 3.Driving program implementation, strategy, and execution 4.Managing and executing on program milestones and deliverables 5.Awareness and monitoring of program budget and forecasting partnered with L&D Consultant 6.Creating project plans for learning programs 7.Documenting process, creating playbooks and RACI charts 8.Managing delivery and execution, partnering with program team 9.Defining and driving logistics, registration, and communications 10.Managing course collateral 11.Driving ongoing program improvements 12.Other ad hoc duties as required Preferred Technology Skills: Microsoft Office 365, with strong experience in & comfort with: PowerPoint Excel SharePoint Outlook SmartSheetWebex MeetingsWebex Teams Preferred Skills: Organized with the ability to plan, prioritize and complete work within agreed timelines Strong Project Management skills and understanding of Project Management processes Excellent Communication skills, able to manage stakeholders effectively Proactive; advanced problem-solving skills PMPCertification Skills: Project Management French AND Polish Language required MS365 L&D PowerPoint Employee Value Proposition: Complex and interesting project with French government Job Title: Project Manager Location: Hanover, USA Job Type: Permanent TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. Overview Our work portfolio includes: Environment Management and Consents Support for HS2, Crossrail and Transport for London; iconic large scale property developments and urban regeneration schemes such as Barking Riverside and consents support for the construction delivery of HS2 Curzon St, Birmingham. We carry out a wide range of bespoke planning and environmental assessments - everything from air quality monitoring, Environmental Statement reviews, through to environment management and consents on large scale projects. We are seeking an energetic, enthusiastic and experienced Principal Consultant/Associate Director to work within our Environmental Management and Consents team in Birmingham (or alternatively a London location could be considered), delivering and managing projects and helping to grow our business in this area as well as to further build our market presence. The Role The positions are for enthusiastic and motivated Principals/Associate Director who will be part of the Environmental Management and Consents team and work closely with the business unit lead. The ideal candidates will be comfortable in attending client's sites, travelling to them and conducting meetings with their staff as necessary. We are looking for Environment Management and Consents experience in delivery, delivering training to a range of audiences and ideally construction experience. All roles will work closely with our internal teams (including Planning, Acoustics, Air Quality, Digital Delivery, Ecology and EIA Infrastructure and Property) and a wide range of external partners, to deliver across a range of projects. We would expect the candidate to have specialist knowledge in one or more of the following: * Preparation and delivery of Environment Management Plans and Consent Management Plans and maintaining consents registers; * Preparation of material to support pre- submission discussions; * Liaison with Consenting Authorities; and Construction knowledge and background working through design and * construction sequencing; and Integrated Management Systems including Environment management processes. Principals will be expected to lead or contribute to bids for projects of all scales. Their role within project delivery may be as project director, project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. Demonstrable knowledge of environment management and consents. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. The Candidates We expect the successful Principal candidates will: * Have 8+ years of relevant experience within the environment, planning and sustainability sectors; * Demonstrable experience of writing CoCPs * Ability to monitor and report on consents KPI data; * Ability to develop and provide consent related supporting materials such as consent briefings/handovers and consent plans; * an active network of contacts in Environmental Management and Consents sectors; and * have project management and people management experience.
18/04/2024
Full time
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. Overview Our work portfolio includes: Environment Management and Consents Support for HS2, Crossrail and Transport for London; iconic large scale property developments and urban regeneration schemes such as Barking Riverside and consents support for the construction delivery of HS2 Curzon St, Birmingham. We carry out a wide range of bespoke planning and environmental assessments - everything from air quality monitoring, Environmental Statement reviews, through to environment management and consents on large scale projects. We are seeking an energetic, enthusiastic and experienced Principal Consultant/Associate Director to work within our Environmental Management and Consents team in Birmingham (or alternatively a London location could be considered), delivering and managing projects and helping to grow our business in this area as well as to further build our market presence. The Role The positions are for enthusiastic and motivated Principals/Associate Director who will be part of the Environmental Management and Consents team and work closely with the business unit lead. The ideal candidates will be comfortable in attending client's sites, travelling to them and conducting meetings with their staff as necessary. We are looking for Environment Management and Consents experience in delivery, delivering training to a range of audiences and ideally construction experience. All roles will work closely with our internal teams (including Planning, Acoustics, Air Quality, Digital Delivery, Ecology and EIA Infrastructure and Property) and a wide range of external partners, to deliver across a range of projects. We would expect the candidate to have specialist knowledge in one or more of the following: * Preparation and delivery of Environment Management Plans and Consent Management Plans and maintaining consents registers; * Preparation of material to support pre- submission discussions; * Liaison with Consenting Authorities; and Construction knowledge and background working through design and * construction sequencing; and Integrated Management Systems including Environment management processes. Principals will be expected to lead or contribute to bids for projects of all scales. Their role within project delivery may be as project director, project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. Demonstrable knowledge of environment management and consents. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. The Candidates We expect the successful Principal candidates will: * Have 8+ years of relevant experience within the environment, planning and sustainability sectors; * Demonstrable experience of writing CoCPs * Ability to monitor and report on consents KPI data; * Ability to develop and provide consent related supporting materials such as consent briefings/handovers and consent plans; * an active network of contacts in Environmental Management and Consents sectors; and * have project management and people management experience.
I am working with one of my favourite clients to recruit a Service Desk Manager to lead an expanding team of Service Desk Analysts within their UK Top 100 Professional Services firm. This position is based at my client's Bath office, offering a competitive salary of up to £45,000 plus a comprehensive benefits package. Our client places great emphasis on workplace culture, so the ideal candidate will be experienced in a Service Desk Manager or leadership role, preferably within a legal or professional services environment, and will also embody a friendly and approachable attitude to align with their team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated proficiency in team leadership and motivation, with a focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (eg, document management systems) are highly advantageous. Responsibilities: Lead and supervise the Service Desk team, ensuring prompt resolution of IT issues and smooth day-to-day operations. Oversee the implementation and adherence to ITIL best practices, ensuring service delivery conforms to industry standards. Develop and uphold IT service policies, procedures, and documentation to facilitate efficient operations and regulatory compliance. Provide strategic guidance on IT service management, resource allocation, and technology investments. Cultivate a culture of continuous learning and development within the Service Desk team, promoting professional growth and knowledge sharing. If you believe you're the right fit for this role and are seeking your next career opportunity, I'd love to hear from you. Our client actively encourages employee development and will support your long-term aspirations, making this an excellent opportunity for those looking to advance their IT career.
17/04/2024
Full time
I am working with one of my favourite clients to recruit a Service Desk Manager to lead an expanding team of Service Desk Analysts within their UK Top 100 Professional Services firm. This position is based at my client's Bath office, offering a competitive salary of up to £45,000 plus a comprehensive benefits package. Our client places great emphasis on workplace culture, so the ideal candidate will be experienced in a Service Desk Manager or leadership role, preferably within a legal or professional services environment, and will also embody a friendly and approachable attitude to align with their team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated proficiency in team leadership and motivation, with a focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (eg, document management systems) are highly advantageous. Responsibilities: Lead and supervise the Service Desk team, ensuring prompt resolution of IT issues and smooth day-to-day operations. Oversee the implementation and adherence to ITIL best practices, ensuring service delivery conforms to industry standards. Develop and uphold IT service policies, procedures, and documentation to facilitate efficient operations and regulatory compliance. Provide strategic guidance on IT service management, resource allocation, and technology investments. Cultivate a culture of continuous learning and development within the Service Desk team, promoting professional growth and knowledge sharing. If you believe you're the right fit for this role and are seeking your next career opportunity, I'd love to hear from you. Our client actively encourages employee development and will support your long-term aspirations, making this an excellent opportunity for those looking to advance their IT career.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager) - Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within. Your role - Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area Ensure the data integrity and accuracy of informaon within the CMDB for the managed area Review accuracy and completeness of asset data Raise data quality issues with Data Owners and Service Providers Conduct regular data quality audits for managed area Report and escalate excepons in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers Assist in in access management in regard to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service Descripon Document Ensure the integrity and accuracy of informaon within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners, Idenfy the Data Manager and Data Owner for new CI's, Idenfy new data managers and trains them on the tool, processes, and standards Provide training upon request to CMDB users. Your profile - Ability of managing virtual teams to deliver updates to the CMDB Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integraon and architecture concepts Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts. Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs Problem solving skills Understanding of cross systems interrelaons in context of the global business process Understanding of Service Management Framework. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager) - Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within. Your role - Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area Ensure the data integrity and accuracy of informaon within the CMDB for the managed area Review accuracy and completeness of asset data Raise data quality issues with Data Owners and Service Providers Conduct regular data quality audits for managed area Report and escalate excepons in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers Assist in in access management in regard to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service Descripon Document Ensure the integrity and accuracy of informaon within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners, Idenfy the Data Manager and Data Owner for new CI's, Idenfy new data managers and trains them on the tool, processes, and standards Provide training upon request to CMDB users. Your profile - Ability of managing virtual teams to deliver updates to the CMDB Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integraon and architecture concepts Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts. Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs Problem solving skills Understanding of cross systems interrelaons in context of the global business process Understanding of Service Management Framework. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Availability & Capacity Manager - Location: Barrow, Furness - 2-3 days a week working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks The scope of the Availability Management Function Lead role in Service Management is to ensure management of the Capgemini account function are achieved. Your role - Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Your Profile - Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Availability & Capacity Manager - Location: Barrow, Furness - 2-3 days a week working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks The scope of the Availability Management Function Lead role in Service Management is to ensure management of the Capgemini account function are achieved. Your role - Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Your Profile - Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Availability & Capacity Manager - SC Cleared Whitehall Resources are currently looking for a Availability & Capacity Manager based in Cumbria for a 6 month contract. *MUST HOLD CURRENT/ACTIVE SC CLEARANCE.* *INSIDE IR35.* Job Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Main Responsibilities: Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Key Skills: Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
12/04/2024
Project-based
Availability & Capacity Manager - SC Cleared Whitehall Resources are currently looking for a Availability & Capacity Manager based in Cumbria for a 6 month contract. *MUST HOLD CURRENT/ACTIVE SC CLEARANCE.* *INSIDE IR35.* Job Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Main Responsibilities: Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other Service Management services, and other stakeholders. Contributes to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. Ensure that stakeholder resources are appropriately identified and coached. Taking feeds from the Digital Partnership monitoring teams, track IT resource usage and promptly identify capacity issues; provide capacity/availability trending information to allow for forecasting future capacity requirements. Assess Incidents/Problems and make appropriate capacity IT changes to improve performance. Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. Develop and propose scenarios for addressing capacity constraints and define associated costs, risks, and benefits of each. Ensures high quality reports are produced and manages associated management actions Maintenance and improvement of role related Problem Management documentation, through effectively and timely review and authorisation. Adherence to Availability & Capacity Management Policies, Guidelines and Process Builds and maintains effective working relationships with Customers and Suppliers Leads operational and management-oriented meetings Provides feeds into the Continuous Service Improvement process where appropriate Key Skills: Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of Service Management Framework Quality documentation and report writing ability General management skills (time management, communication skills and staff management) Experience of managing meetings and facilitation skills Experience of working with 3rd parties All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Position Available : Supplier Development Manager Location : Stevenage - Dynamic Working Hours Salary : Up to £50,000 Experience needed : Experience in ensuring effective supplier performance, capability and risk management, and implementing both Legacy and cutting-edge technologies. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Supplier Development Manager to work in our team who primarily focus on navigation and sensor technologies. In this role you will support the team in: Influencing the evolution of the company's business environment Improving internal working practices to drive efficiency and effectiveness Handling supplier performance in terms of delivery and quality Collaborating with fellow procurement professionals, with internal collaborators (internal customers, procurement colleagues, technical and quality authorities) and with key suppliers Influence training and development programmes in Procurement and Quality knowledge What we need from you: Experience of supply chain management/Supplier Development Manager in the Aerospace, Defence or Manufacturing environments is desirable Demonstrated ability to improve Supplier Performance (Delivery and Quality) using appropriate tools and lean methodologies Handling a portfolio of suppliers on a day-to-day basis and reporting into designated project the performance and handle supply chain risks to closure Assess supply chain and suppliers' capability to meet the delivery profile for both current state vs Future state Proficient in creating/validating process flows, lead time analysis, understanding capacity bottlenecks, yield, resources, and sub-tier mapping activities to form an industrial view of supplier Hold excellent problem-solving skills and understanding of techniques such as DMAIC (Define, Measure, Analyse, Improve, Control) to develop and implement root cause analysis and improvement plans within Supply Chain Identify, Advance, and mitigate potential Supply Chain Risks and put in place associated improvement and mitigation plans Conducting analysis and providing/delivering executive summaries Additionally, you may be responsible/assist in department supply chain excellence improvements If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
12/04/2024
Full time
Position Available : Supplier Development Manager Location : Stevenage - Dynamic Working Hours Salary : Up to £50,000 Experience needed : Experience in ensuring effective supplier performance, capability and risk management, and implementing both Legacy and cutting-edge technologies. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Supplier Development Manager to work in our team who primarily focus on navigation and sensor technologies. In this role you will support the team in: Influencing the evolution of the company's business environment Improving internal working practices to drive efficiency and effectiveness Handling supplier performance in terms of delivery and quality Collaborating with fellow procurement professionals, with internal collaborators (internal customers, procurement colleagues, technical and quality authorities) and with key suppliers Influence training and development programmes in Procurement and Quality knowledge What we need from you: Experience of supply chain management/Supplier Development Manager in the Aerospace, Defence or Manufacturing environments is desirable Demonstrated ability to improve Supplier Performance (Delivery and Quality) using appropriate tools and lean methodologies Handling a portfolio of suppliers on a day-to-day basis and reporting into designated project the performance and handle supply chain risks to closure Assess supply chain and suppliers' capability to meet the delivery profile for both current state vs Future state Proficient in creating/validating process flows, lead time analysis, understanding capacity bottlenecks, yield, resources, and sub-tier mapping activities to form an industrial view of supplier Hold excellent problem-solving skills and understanding of techniques such as DMAIC (Define, Measure, Analyse, Improve, Control) to develop and implement root cause analysis and improvement plans within Supply Chain Identify, Advance, and mitigate potential Supply Chain Risks and put in place associated improvement and mitigation plans Conducting analysis and providing/delivering executive summaries Additionally, you may be responsible/assist in department supply chain excellence improvements If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Role: Senior Laboratory Information Management Systems (LIMS) Trainer Type: 9-month FTC Salary: £35,000 - £45,000 per annum (DOE) Location: Hybrid - remote and UK-wide travel Start: ASAP Are you passionate about driving efficiency and excellence in healthcare through technology? Do you possess a wealth of experience in Laboratory Information Management Systems (LIMS) and have a knack for training others to utilise these systems effectively? If so, I'd love to hear from you! We are seeking an experienced LIMS Trainer for an initial 9-month fixed-term contract. You will be working Hybrid, mostly remote with occasional UK-wide travel (expensed). As a Senior LIMS Pathology Systems Senior Trainer, you will collaborate closely with LIMS Training Programme Manager and Trainers to develop and deliver a comprehensive systems training plan. Your role will be pivotal in ensuring that healthcare professionals are proficient in utilising digital systems effectively in their daily roles. Key Responsibilities: Design and deliver bespoke training via E-learning, workshops, virtual classrooms, and coaching sessions Deliver effective and impactful training and ensure all training solutions are inclusive and accessible Assist in implementing new digital systems and upgrades, including associated training requirements Collaborate with internal teams and stakeholders to understand learning needs Act as a subject matter expert, representing at internal and external events Lead system training projects and programmes as needed. Requirements: Bachelor's degree (or equivalent) in Biomedical Science Proven experience working in labs/experience as a Medical Laboratory Assistant (MLA) is preferable Advanced Facilitation Skills qualification (desirable) Level 3 AET certification (desirable) Extensive experience in Systems Training, particularly Laboratory Information Management Systems (LIMS) Strong background in learning design and delivery Demonstrated ability to manage quality assurance processes This is a fantastic opportunity to make a significant impact within a leading healthcare space. If you possess the required skills and experience, don't hesitate in applying today.
12/04/2024
Role: Senior Laboratory Information Management Systems (LIMS) Trainer Type: 9-month FTC Salary: £35,000 - £45,000 per annum (DOE) Location: Hybrid - remote and UK-wide travel Start: ASAP Are you passionate about driving efficiency and excellence in healthcare through technology? Do you possess a wealth of experience in Laboratory Information Management Systems (LIMS) and have a knack for training others to utilise these systems effectively? If so, I'd love to hear from you! We are seeking an experienced LIMS Trainer for an initial 9-month fixed-term contract. You will be working Hybrid, mostly remote with occasional UK-wide travel (expensed). As a Senior LIMS Pathology Systems Senior Trainer, you will collaborate closely with LIMS Training Programme Manager and Trainers to develop and deliver a comprehensive systems training plan. Your role will be pivotal in ensuring that healthcare professionals are proficient in utilising digital systems effectively in their daily roles. Key Responsibilities: Design and deliver bespoke training via E-learning, workshops, virtual classrooms, and coaching sessions Deliver effective and impactful training and ensure all training solutions are inclusive and accessible Assist in implementing new digital systems and upgrades, including associated training requirements Collaborate with internal teams and stakeholders to understand learning needs Act as a subject matter expert, representing at internal and external events Lead system training projects and programmes as needed. Requirements: Bachelor's degree (or equivalent) in Biomedical Science Proven experience working in labs/experience as a Medical Laboratory Assistant (MLA) is preferable Advanced Facilitation Skills qualification (desirable) Level 3 AET certification (desirable) Extensive experience in Systems Training, particularly Laboratory Information Management Systems (LIMS) Strong background in learning design and delivery Demonstrated ability to manage quality assurance processes This is a fantastic opportunity to make a significant impact within a leading healthcare space. If you possess the required skills and experience, don't hesitate in applying today.