Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
17/04/2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
LA International Computer Consultants Ltd
Hereford, Herefordshire
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
17/04/2024
Project-based
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. *Please note that sponsorship is NOT available for this position* The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both Embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with Embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
17/04/2024
Full time
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. *Please note that sponsorship is NOT available for this position* The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both Embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with Embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
17/04/2024
Full time
C/C++ Engineer - £65,000-£75,000 C/C++ Engineer required to join a UK leading software house based in Stockport. They are looking for someone who enjoys problems solving working on large scale complex applications. They are a very established business who invest heavily in their talent. There will be an option for this role (Not a requirement) to receive full training/coaching in the JavaScript stack as well using React, Node etc) Essential Functions Development tasks for themselves and junior developers in their area ensure tickets are up to date within scrum boards All deliverables are met as per plans and specifications for the team Peer reviews of other developers software to ensure all committed code meets development standards Technical designs to satisfy business requirements Technical improvements and quality of the products with the product manager and development manager to help drive the product roadmap Essential skills Strong C++ Skills Jenkins or similar build tools Solid understanding of API design using SOAP and REST Understanding of networking concepts Cross platform environment - Windows, Linux, Web Platforms Debugging and problem diagnostics Scalable Real Time systems Good understanding of source control systems especially GIT Good understanding of automated testing techniques Click apply if interested!
Spectrum IT Recruitment (South) Ltd
Oxford, Oxfordshire
Application Engineer C, C++, C# £40,000 Excellent opportunity for a Software Engineer to join an excellent clients team who are based on the outskirts of Oxford. The successful candidate will be expected to develop complex engineering solutions to meet customers requirements. Our client work on a hybrid basis so you would be expecting to work from the office 2-3 days per week. Skills required: Knowledge of at least one of the following: C, C++, C# WPF, XAML Multi-threaded development MVC/MVVM SOLID design principles Windows, Linux investigate and understand complex technical issues and problems If you feel you have the skills and experience required for this opportunity, please contact (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
16/04/2024
Full time
Application Engineer C, C++, C# £40,000 Excellent opportunity for a Software Engineer to join an excellent clients team who are based on the outskirts of Oxford. The successful candidate will be expected to develop complex engineering solutions to meet customers requirements. Our client work on a hybrid basis so you would be expecting to work from the office 2-3 days per week. Skills required: Knowledge of at least one of the following: C, C++, C# WPF, XAML Multi-threaded development MVC/MVVM SOLID design principles Windows, Linux investigate and understand complex technical issues and problems If you feel you have the skills and experience required for this opportunity, please contact (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
16/04/2024
Full time
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/04/2024
Full time
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Cyber Defence Engineer Location: Full Time onsite in Hereford Duration: 6 months MUST BE PAYE THROUGH UMBRELLA We are heading up a recruitment drive on behalf of a leading IT consultancy that require a DV cleared Cyber Defence Engineer to join their team on a major defence project that is based in Hereford. Role Description: Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: Knowledge of big data technologies and ecosystems (eg, NiFi). Knowledge of current market and emerging leaders in data analytical and SIEM platforms. Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. Knowledge of intrusion detection systems and signature development. Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. Knowledge of cyber defence and information security policies, procedures and regulations. Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications Red Hat System Administration I & II (RH124/RH134). Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. Certified engineer in a market leading data analysis/SIEM platform. SANS SEC501 Advanced Security Essentials Enterprise Defender. SANS SEC 511 Continuous Monitoring & Security Operations. SANS SEC555: SIEM with Tactical Analytics
15/04/2024
Project-based
Cyber Defence Engineer Location: Full Time onsite in Hereford Duration: 6 months MUST BE PAYE THROUGH UMBRELLA We are heading up a recruitment drive on behalf of a leading IT consultancy that require a DV cleared Cyber Defence Engineer to join their team on a major defence project that is based in Hereford. Role Description: Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: Knowledge of big data technologies and ecosystems (eg, NiFi). Knowledge of current market and emerging leaders in data analytical and SIEM platforms. Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. Knowledge of intrusion detection systems and signature development. Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. Knowledge of cyber defence and information security policies, procedures and regulations. Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications Red Hat System Administration I & II (RH124/RH134). Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. Certified engineer in a market leading data analysis/SIEM platform. SANS SEC501 Advanced Security Essentials Enterprise Defender. SANS SEC 511 Continuous Monitoring & Security Operations. SANS SEC555: SIEM with Tactical Analytics
2nd line Linux Systems Engineer £35,000 to £45,000 Are you a skilled problem solver with a knack for time management? Do you thrive working independently or collaboratively in a team? If so, we have an exciting opportunity for you to join our dynamic company as a Linux Systems Engineer. Key Responsibilities: Utilise your expertise in Linux operating systems, including RHEL/CentOS 6, 7, and 8. Implement and manage open-source tools like Puppet, Ansible, and Foreman for efficient automation. Execute Linux patching systems using tools such as Spacewalk and Satellite. Oversee application management and distribution across Linux estates. Essential Skills: Minimum of 2 years' experience in a Linux engineering environment. Proficient in Scripting languages like Bash, Python, and Perl. Experience with version control software, preferably Git. Familiarity with Microsoft Operating Systems (Server 2012, 2016, 2019) and Windows 10. Knowledge of automation technologies like Terraform or Jenkins. Desired Skills: Networking expertise, including LAN, WAN, Cisco switching, Juniper, and Fortinet security products. Database administration skills (MySQL, PostgreSQL, MariaDB, or InfluxDB). Familiarity with Microsoft Active Directory, Group Policies, and Cloud solutions (Azure, O365, etc.). Experience in virtualisation management (VMware, XenServer, OpenStack, RHV, or Hyper-V). Understanding of PKI and certificate services. What We Offer: Exciting and dynamic work environment with renowned customers and partners. Generous benefits package, including 32 working days holiday, healthcare scheme, and pension contributions. Perkbox employee incentive scheme and annual professional development plan. Hybrid/flexible working options and onsite parking. Opportunities for career growth and training. Cycle to work scheme and a recommend a friend scheme with rewards up to £1500. Ready to join our team? Apply now and become a key player in our innovative and growing company!
15/04/2024
Full time
2nd line Linux Systems Engineer £35,000 to £45,000 Are you a skilled problem solver with a knack for time management? Do you thrive working independently or collaboratively in a team? If so, we have an exciting opportunity for you to join our dynamic company as a Linux Systems Engineer. Key Responsibilities: Utilise your expertise in Linux operating systems, including RHEL/CentOS 6, 7, and 8. Implement and manage open-source tools like Puppet, Ansible, and Foreman for efficient automation. Execute Linux patching systems using tools such as Spacewalk and Satellite. Oversee application management and distribution across Linux estates. Essential Skills: Minimum of 2 years' experience in a Linux engineering environment. Proficient in Scripting languages like Bash, Python, and Perl. Experience with version control software, preferably Git. Familiarity with Microsoft Operating Systems (Server 2012, 2016, 2019) and Windows 10. Knowledge of automation technologies like Terraform or Jenkins. Desired Skills: Networking expertise, including LAN, WAN, Cisco switching, Juniper, and Fortinet security products. Database administration skills (MySQL, PostgreSQL, MariaDB, or InfluxDB). Familiarity with Microsoft Active Directory, Group Policies, and Cloud solutions (Azure, O365, etc.). Experience in virtualisation management (VMware, XenServer, OpenStack, RHV, or Hyper-V). Understanding of PKI and certificate services. What We Offer: Exciting and dynamic work environment with renowned customers and partners. Generous benefits package, including 32 working days holiday, healthcare scheme, and pension contributions. Perkbox employee incentive scheme and annual professional development plan. Hybrid/flexible working options and onsite parking. Opportunities for career growth and training. Cycle to work scheme and a recommend a friend scheme with rewards up to £1500. Ready to join our team? Apply now and become a key player in our innovative and growing company!
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Description: General Information: Start date: ASAP Planned duration: 12 months + extension Workplace: Basel Workload: 100% Team: 4 On call: yes (1/months) Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. Behind every product sold by Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support Responsible for 24/7 on-call, nights and weekends on a rotational basis Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Continuous Improvement of Laboratory Systems Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. Support Processes & Tools for Laboratory Systems Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn Use of Service Now for incident, problem, request and change management Must Haves: Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field (*) 3+ years professional experience in complex business environments (*) Knowledge and experience in systems administration and support of laboratory systems (*) Knowledge and experience in Windows Server, Active Directory and Client operating systems (*) Knowledge and experience in Computerized System Validation (*) Knowledge and experience in Network topology (*) Fluency German and English is a must (spoken and written) Good communication skills Service oriented attitude, being able to communicate with our customers, also in emergency situations Team player Nice to Have: Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Skills: German English pharmaceutical Systems engineering Support Engineering Administration LabIT windows server client operating system Customer service CSV Annex technical suppot team player Assess & Release System support 2nd level support Active Directory laboratory mes PI SCADA PCS Employee Value Proposition: Highly skilled team Great company Mostly onsite, but possible somtimes to work from home Job Title: Quality Systems Specialist Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
12/04/2024
Project-based
Description: General Information: Start date: ASAP Planned duration: 12 months + extension Workplace: Basel Workload: 100% Team: 4 On call: yes (1/months) Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. Behind every product sold by Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support Responsible for 24/7 on-call, nights and weekends on a rotational basis Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Continuous Improvement of Laboratory Systems Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. Support Processes & Tools for Laboratory Systems Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn Use of Service Now for incident, problem, request and change management Must Haves: Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field (*) 3+ years professional experience in complex business environments (*) Knowledge and experience in systems administration and support of laboratory systems (*) Knowledge and experience in Windows Server, Active Directory and Client operating systems (*) Knowledge and experience in Computerized System Validation (*) Knowledge and experience in Network topology (*) Fluency German and English is a must (spoken and written) Good communication skills Service oriented attitude, being able to communicate with our customers, also in emergency situations Team player Nice to Have: Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Skills: German English pharmaceutical Systems engineering Support Engineering Administration LabIT windows server client operating system Customer service CSV Annex technical suppot team player Assess & Release System support 2nd level support Active Directory laboratory mes PI SCADA PCS Employee Value Proposition: Highly skilled team Great company Mostly onsite, but possible somtimes to work from home Job Title: Quality Systems Specialist Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. 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