Location: UK (remote) Reports to: CEO and Board Your team: ~15 people, A hybrid of product focused employees in the UK and outsourced engineers abroad. The Company: A privately held SAAS company that has been providing accounting practice software for over 15 years, and picking up numerous awards internationally along the way. Role: You would be responsible for developing, communicating and executing the product vison, strategy and roadmap for the company's accounting practice management software suite, and managing the UK based product, content teams and an offshore engineering team. Applying your understanding of product management, SaaS technology and software delivery, you will work closely with the head of technology to ensure that the right product is developed, maintained and delivered to the client base; and work closely with the sales marketing teams to guide and help deliver product marketing strategies and campaigns. Responsibilities: Product Management Manage, evolve and execute the product visions and strategy for our SaaS software solution that serves accounting practices As an executive, ensure that product strategies and plans align with overall business goals In collaboration with the CEO, head of technology and other key stakeholders agree and deliver on the product roadmap Work with our client success team to engage with clients to gather feedback, understand how they use our product and determine what future features are needed Product Marketing Attend industry conferences, client and in-house events and be the key advocate for our product vision and development plans. Working closely with the marketing team guide the development of product marketing strategies, go to market plans and campaigns about current and upcoming product features Develop knowledge of competition and industry trends to identify new product opportunities and to assist marketing to develop product positioning statements and messaging. Leadership and Management Provide reports to, and present to, and brief the board on product and technology matters Be a senior member of the executive leadership team, participate in meetings and discussions to drive alignment and build consensus across the team to achieve overall business goals Lead, mentor, and develop the UK based product team, including: Agile project manager/scrum master Product Analysts Content Editors Manage contracts and oversee delivery by the offshore engineering and QA team Manage the budget and costs for the product and technology functions of the business Manage the software development and product release life cycle to ensure reliable development, delivery and maintenance of our software services Manage resolution of operational and product functionality issues or outages Technology Maintain current knowledge of technology landscape and software development practices Work with the head of technology to: Oversee all system design and changes in system architecture Track, analyse and monitor technology performance metrics Engage with external providers such as security consultants/pen. testers, etc. Assist sales and marketing with the completion of IT questionnaires and other queries received during the sales process Maintain IT policy and procedure documents Requirements: 10+ years' product management experience Proven track record of success in leadership positions Familiarity with marketing platforms, programs and policies Strong roject management and organisation skills Experience with programming frameworks Friendly and helpful attitude and the ability to develop and maintain excellent working relationships with clients, stakeholders, colleagues and peers. Strong written and verbal communication skills. High level of attention to detail, excellent follow through and reliability. Skills to independently evaluate and define client and system needs. Experience engaging with people across a variety of levels with diverse backgrounds. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
24/04/2024
Full time
Location: UK (remote) Reports to: CEO and Board Your team: ~15 people, A hybrid of product focused employees in the UK and outsourced engineers abroad. The Company: A privately held SAAS company that has been providing accounting practice software for over 15 years, and picking up numerous awards internationally along the way. Role: You would be responsible for developing, communicating and executing the product vison, strategy and roadmap for the company's accounting practice management software suite, and managing the UK based product, content teams and an offshore engineering team. Applying your understanding of product management, SaaS technology and software delivery, you will work closely with the head of technology to ensure that the right product is developed, maintained and delivered to the client base; and work closely with the sales marketing teams to guide and help deliver product marketing strategies and campaigns. Responsibilities: Product Management Manage, evolve and execute the product visions and strategy for our SaaS software solution that serves accounting practices As an executive, ensure that product strategies and plans align with overall business goals In collaboration with the CEO, head of technology and other key stakeholders agree and deliver on the product roadmap Work with our client success team to engage with clients to gather feedback, understand how they use our product and determine what future features are needed Product Marketing Attend industry conferences, client and in-house events and be the key advocate for our product vision and development plans. Working closely with the marketing team guide the development of product marketing strategies, go to market plans and campaigns about current and upcoming product features Develop knowledge of competition and industry trends to identify new product opportunities and to assist marketing to develop product positioning statements and messaging. Leadership and Management Provide reports to, and present to, and brief the board on product and technology matters Be a senior member of the executive leadership team, participate in meetings and discussions to drive alignment and build consensus across the team to achieve overall business goals Lead, mentor, and develop the UK based product team, including: Agile project manager/scrum master Product Analysts Content Editors Manage contracts and oversee delivery by the offshore engineering and QA team Manage the budget and costs for the product and technology functions of the business Manage the software development and product release life cycle to ensure reliable development, delivery and maintenance of our software services Manage resolution of operational and product functionality issues or outages Technology Maintain current knowledge of technology landscape and software development practices Work with the head of technology to: Oversee all system design and changes in system architecture Track, analyse and monitor technology performance metrics Engage with external providers such as security consultants/pen. testers, etc. Assist sales and marketing with the completion of IT questionnaires and other queries received during the sales process Maintain IT policy and procedure documents Requirements: 10+ years' product management experience Proven track record of success in leadership positions Familiarity with marketing platforms, programs and policies Strong roject management and organisation skills Experience with programming frameworks Friendly and helpful attitude and the ability to develop and maintain excellent working relationships with clients, stakeholders, colleagues and peers. Strong written and verbal communication skills. High level of attention to detail, excellent follow through and reliability. Skills to independently evaluate and define client and system needs. Experience engaging with people across a variety of levels with diverse backgrounds. Interested? Contact Philip Boltt at Lorien Global IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior .NET Product Engineer with Azure experience. Candidate will be responsible for delivering custom business solutions using the Microsoft technology stack. The individual will lead and coordinate projects from a technology perspective, following secure SDLC activities and standards that are consistent with best practices. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Responsibilities: Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Work, as directed, with business owners, other IT teams, and vendors to create integrations both to/from vendors. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Effectively listens to understand and articulates technical and non-technical information (both written and oral formats) to customers, peers and/or management in a one-on-one or team context with some oversight. Provides production support activities, including advanced technical writing. Documents small to medium scale projects with some supervision, and may be involved in developing and delivering presentations to aid in custom product development decision making. Manages organizational development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Identifies short and long-range organizational needs. Creates a clear focus on internal and external customer needs. Qualifications: Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Must possess requirement and component level estimation, database design and development skills. Experience in a law firm or global professional services environment preferred. Knowledge of Microsoft Azure technologies. Working with low code platforms like IntApp platform is a plus. Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture. Advanced Awareness of the Software Development Life Cycle and development methodology (ie Scrum Agile)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. .NET Product Engineer. This engineer will be doing full stack custom application development. They will work with .Net, C#, MVC, Javascript, jQuery, HTML 5, etc. Responsibilities: The Sr .NET Product Engineer I is responsible for delivering custom business solutions using the Microsoft technology stack. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Technologies/Software Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture.
20/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Sr. .NET Product Engineer. This engineer will be doing full stack custom application development. They will work with .Net, C#, MVC, Javascript, jQuery, HTML 5, etc. Responsibilities: The Sr .NET Product Engineer I is responsible for delivering custom business solutions using the Microsoft technology stack. The individual will drive the design and development of user interfaces, business objectives and overall infrastructure. Analyze, design, configure, develop and implement intermediate-level solutions to meet business needs and objectives. Provide Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Prepare project proposals and develop project plans. May lead small projects. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Investigate and document present procedures as liaison with user departments. May develop and maintain application security, design and documentation according to legal compliance requirements. Qualifications & Requirements A Bachelor's Degree is preferred in mechanical, computer, or electrical engineering discipline. 8 plus years of software development experience with 6 plus years of web-based software development in .NET technologies (C#, .NET Framework, .NET Core, Docker, MVC, SQL Server). Prior experience developing MSOffice add-Ins in Word, Outlook and Excel Prior experience with ASP.NET MVC (versions 4 and up), .NET Core, WCF, Restful services, JavaScript, jQuery, HTML5/CSS3, React, responsive design, and Dependency Injection frameworks are desired. Experience with ORM with different tools such as Entity Framework and LINQ. Experience working with container-based solutions Experience with continuous integration with Azure DevOps, Git (or similar). Should have strong understanding of SOA, TDD, SOLID principles, and systems architecture concepts. Must be familiar with agile or other iterative development methodologies. Technologies/Software Must understand Microsoft Windows Operating system architecture Must understand Microsoft Windows Office System Ability to participate in all aspects of application SDLC including Agile methodologies Must have experience the Microsoft Visual Studio and ADO Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Microsoft Visual Studio 2019/2021 Azure DevOps .NET Framework, .NET Core, Rest API services, WCF Services C#, VB.NET, JQuery, JavaScript, Typescript, React, LINQ, HTML5, CSS3, Bootstrap SQL Server, PostgreSQL Docker MVC Framework Entity Framework Knowledge of SOA (Service Oriented Architecture) and N-Tier Architecture.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
19/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
19/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Linux DevOps Engineer. Candidate will be responsible for design and support of core platform engineering automation. This role will drive the strategy for infrastructure automation and be charged to improve application adoption, reduce overall operational support, and increase end-user usability of our platform services. Candidate will provide team leadership required to support a large, complex Architect L3 Linux based computing environment and an increasing transition to Linux infrastructure in AWS. Assist in driving infrastructure as code mentality throughout the organization and demonstrate a passion for automation concepts and tools. Responsibilities: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Qualifications : Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, Github, and configuration management tools such as Ansible. Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Extensive knowledge of Linux operating systems, Linux shells and standard utilities, and common Linux security tools at L3 level In depth system administration knowledge and skills for RedHat Linux. Technical Skills: Kubernetes Experience - Strong knowledge in Kubernetes deployment frameworks/platforms including Helm, Docker, Rancher, OpenShift, EKS. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Resilient Design - Experience with architecting, implementing and maintaining highly available mission critical environments for 24/7 availability.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior VMware UCS Engineer. Candidate will be responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Excellent presentation skills including planning, material preparation and public speaking Clear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds Negotiation skills including listening and persuasion Strong interpersonal, leadership, project management and mentoring skills Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines.
19/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior VMware UCS Engineer. Candidate will be responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Excellent presentation skills including planning, material preparation and public speaking Clear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds Negotiation skills including listening and persuasion Strong interpersonal, leadership, project management and mentoring skills Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior VMware UCS Engineer. Candidate will be responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Excellent presentation skills including planning, material preparation and public speaking Clear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds Negotiation skills including listening and persuasion Strong interpersonal, leadership, project management and mentoring skills Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines.
19/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior VMware UCS Engineer. Candidate will be responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture. Responsibilities: Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Excellent presentation skills including planning, material preparation and public speaking Clear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds Negotiation skills including listening and persuasion Strong interpersonal, leadership, project management and mentoring skills Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines.
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
19/04/2024
Full time
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Chicago 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
19/04/2024
Full time
NO SPONSORSHIP Senior VMWare Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Chicago 3 days in office and 2 days remote Looking for a very Senior level Vmware Engineer that has vcs vxrail vdi design and support experience. You will come from a large enterprise environment with on call support. Responsible for the overall Virtualization environment design, support, and automation. The role will provide operational support for the existing and future Virtualization and computing and VDI architectures. Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Supports UCS - VMWare environment Supports VXRail VDI environment Develop baselines, evaluate, and remediate Vulnerabilities and security findings. Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation in the Virtualization environment Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the VMWare environment Troubleshoots production problems like performance, and runtime issues within the virtualization environment Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application integration and testing tools Provide Disaster Recovery testing support Provide on-call support according to assigned schedule Document changes, policies and procedures and drawings Contribute to projects of various sizes and schedules. Perform other duties as assigned Qualifications: Technical Skills: Advanced technical knowledge of VMware virtualization technologies like Horizon, vROPS, SDDC Manager, VSAN, SRM, vRA, vRO etc. Expertise in architecting, configuring, and supporting Cisco UCS systems Experience working in Hyper Converged (VxRail) based technologies and develop solutions accordingly. Experience managing Kubernetes clusters utilizing Tanzu, Rancher, or similar management platform Experience working with replications tools (Zerto, vSphere Replication, etc.) to create highly available systems across multiple datacenters. Expertise or establish optimized virtual environments for giant database cluster builds such as DB2 and Microsoft SQL on VMware platform Strong technical ability to manage orchestration aspects through API scripts and tools, enabling a consistent methodology across UCS platform Develop automation solutions including Infrastructure as Code approach to establish and maintain automated, integrated and continuous deployments Ensure Infrastructure operations are effective and optimally established and supported across all layers including server, storage, backup, monitoring, patching services and monitoring Knowledge and Experience in Cloud computing, VCF and VMWare in Cloud Familiar with using PowerCLI/Powershell to manage a VMware Environment Capacity planning/tracking Familiar with storage concepts (replication, Fiber Channel, NFS, VMFS) Experience with developing Disaster Recovery strategies and work with other teams within the organization and external teams to execute scheduled DR tests. Review and recommend alternative technologies and improvements to enhance information systems to support organizational goals and present to senior management. Excellent team player and mentor other team members as required. Help other team members to succeed. Create documentation (like run books) for the developed procedures and best practices. Lead troubleshooting and recovery efforts during outages or complex issues including but not limited to performance, functionality issues etc. Handle tasks/projects independently and complete within given timelines. Education and/or Experience: Bachelor of Science in Computer Science or related degree or equivalent experience Minimum of 7 years VMWare and Cisco UCS experience Minimum 1 year of hyperconverged VXRail experience Cloud computing and Converged environment experience is a plus
Senior Java Developer - Hybrid - £50k-£60k DOE, plus flexible benefits - Permanent role Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit permanent Senior Java Developer with expert core Java 17 coding skills for our prestigious international client in the Entertainment sector. Low level code experience is welcomed for this role. The role will be based full time in an office for the first 3 months (either in Borehamwood, Horsham or Central London) with minimum of 2 days per week in the office thereafter. Occasional travel to Client sites for meetings may be required. The successful candidate will join an established and experienced Java Consultancy team. We pride ourselves in employing high calibre IT consultants and software engineers and this is a great opportunity to learn from some of the most experienced Java Consultants around. Key skills to have: Experience of working on large, complex Enterprise systems Minimum of 5 years experience in Java development including recent Java 17: Interceptors and Evaluators Concurrency and Multi-threading Design Patterns and Functional programming Annotation Processors and Reflection Java Security and advanced Exception Handling An IT related degree or similar qualification Technical skill set: excellent core Java, IntelliJ IDE, IntelliJ debugging, Javadocs, low level code, GIT, JIRA, Swing,Spring MVC, Spring Boot, Hibernate, Web technologies, XML, Web Services, REST API, JSON, JQuery Proven strong communicator, who is able to speak about technical matters in non-technical English with business stake-holders Flexible, can-do attitude, capable of multi-tasking, structured approach and works well within a team environment. Nice to have skills : Preferred additional technical skills: GraphQL, Postgres, Sybase, low level code experience Experience of the Entertainment business domain Good Front End development including HTML5, CSS3 and Bootstrap Our Offer: Salary between £50K to £60K depending on experience Variety of Benefits available including Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit Generous Holiday Allowance which increases based on length of service Variety of work Opportunity to progress, both in terms of skills, experience and grade levels quickly for the motivated and talented individual Main responsibilities of the successful candidate: Java Web and desktop application development, enhancements and problem resolution for core, large scale business applications using IntelliJ IDE and associated de-bugging tools Extensive use of Jira for managing team work-load, Javadocs and Wiki for documentation Quality assurance including peer reviews, Unit and Integration testing Release management including source control using Git Attending and contributing to Agile scrum meetings and regular team operational meetings. For further information on this excellent Senior Java Developer role please email CV to the address shown.
19/04/2024
Full time
Senior Java Developer - Hybrid - £50k-£60k DOE, plus flexible benefits - Permanent role Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit permanent Senior Java Developer with expert core Java 17 coding skills for our prestigious international client in the Entertainment sector. Low level code experience is welcomed for this role. The role will be based full time in an office for the first 3 months (either in Borehamwood, Horsham or Central London) with minimum of 2 days per week in the office thereafter. Occasional travel to Client sites for meetings may be required. The successful candidate will join an established and experienced Java Consultancy team. We pride ourselves in employing high calibre IT consultants and software engineers and this is a great opportunity to learn from some of the most experienced Java Consultants around. Key skills to have: Experience of working on large, complex Enterprise systems Minimum of 5 years experience in Java development including recent Java 17: Interceptors and Evaluators Concurrency and Multi-threading Design Patterns and Functional programming Annotation Processors and Reflection Java Security and advanced Exception Handling An IT related degree or similar qualification Technical skill set: excellent core Java, IntelliJ IDE, IntelliJ debugging, Javadocs, low level code, GIT, JIRA, Swing,Spring MVC, Spring Boot, Hibernate, Web technologies, XML, Web Services, REST API, JSON, JQuery Proven strong communicator, who is able to speak about technical matters in non-technical English with business stake-holders Flexible, can-do attitude, capable of multi-tasking, structured approach and works well within a team environment. Nice to have skills : Preferred additional technical skills: GraphQL, Postgres, Sybase, low level code experience Experience of the Entertainment business domain Good Front End development including HTML5, CSS3 and Bootstrap Our Offer: Salary between £50K to £60K depending on experience Variety of Benefits available including Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit Generous Holiday Allowance which increases based on length of service Variety of work Opportunity to progress, both in terms of skills, experience and grade levels quickly for the motivated and talented individual Main responsibilities of the successful candidate: Java Web and desktop application development, enhancements and problem resolution for core, large scale business applications using IntelliJ IDE and associated de-bugging tools Extensive use of Jira for managing team work-load, Javadocs and Wiki for documentation Quality assurance including peer reviews, Unit and Integration testing Release management including source control using Git Attending and contributing to Agile scrum meetings and regular team operational meetings. For further information on this excellent Senior Java Developer role please email CV to the address shown.
ForgeRock Identity Cloud Consultant - London (Hybrid) - FTE 12 months to be extended - My client, a prominent IT Services and Consulting firm, is renowned for delivering inventive solutions to clients globally. Their proficiency encompasses the deployment of state-of-the-art technologies and spearheading digital transformation endeavors. Presently, they are in search of an adept ForgeRock Identity Cloud Consultant to join their London team on a Full time basis for an initial 12-month contract, with the potential for extension. Location: London (Hybrid: 2 days onsite, 3 days remote) Responsibilities: Lead the implementation, configuration, development, and administration of ForgeRock CIAM solutions, both on-premise and in the cloud. Develop and deploy ForgeRock OpenAM/AM Custom Authentication modules tailored to meet client requirements. Provide operational support and maintenance for ForgeRock Identity Cloud deployments. Collaborate with cross-functional teams to design and implement integrated solutions. Troubleshoot and resolve technical issues related to ForgeRock Identity Cloud platform. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in implementing, configuring, and administering ForgeRock CIAM solutions. Strong proficiency in developing custom authentication modules for ForgeRock OpenAM/AM. Hands-on experience with ForgeRock Identity Cloud platform, both on-premise and in cloud environments. Familiarity with identity and access management (IAM) principles and best practices. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment. If you are a motivated ForgeRock Identity Cloud Consultant looking to take on new challenges and make a meaningful impact, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications to (see below) We look forward to hearing from you! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
18/04/2024
Full time
ForgeRock Identity Cloud Consultant - London (Hybrid) - FTE 12 months to be extended - My client, a prominent IT Services and Consulting firm, is renowned for delivering inventive solutions to clients globally. Their proficiency encompasses the deployment of state-of-the-art technologies and spearheading digital transformation endeavors. Presently, they are in search of an adept ForgeRock Identity Cloud Consultant to join their London team on a Full time basis for an initial 12-month contract, with the potential for extension. Location: London (Hybrid: 2 days onsite, 3 days remote) Responsibilities: Lead the implementation, configuration, development, and administration of ForgeRock CIAM solutions, both on-premise and in the cloud. Develop and deploy ForgeRock OpenAM/AM Custom Authentication modules tailored to meet client requirements. Provide operational support and maintenance for ForgeRock Identity Cloud deployments. Collaborate with cross-functional teams to design and implement integrated solutions. Troubleshoot and resolve technical issues related to ForgeRock Identity Cloud platform. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in implementing, configuring, and administering ForgeRock CIAM solutions. Strong proficiency in developing custom authentication modules for ForgeRock OpenAM/AM. Hands-on experience with ForgeRock Identity Cloud platform, both on-premise and in cloud environments. Familiarity with identity and access management (IAM) principles and best practices. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment. If you are a motivated ForgeRock Identity Cloud Consultant looking to take on new challenges and make a meaningful impact, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications to (see below) We look forward to hearing from you! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
18/04/2024
Full time
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.