2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
19/04/2024
Full time
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written), German languages skills are considered highly advantageous.
19/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written), German languages skills are considered highly advantageous.
Cisco Network Engineer Up to £52,600 per annum Fully remote based role Working for a global technology company we are looking for a Senior Network Engineer to look after the companies technical estate, ensuring that networks and Firewalls are maintained and provisioned to support the business. PLEASE NOTE Due to the volume we will receive on this role please do not call to follow up on your application. You will receive confirmation your CV has been received and we will be in touch within 7 days if you are shortlisted. Accountabilities within this role: As the Senior Network Engineer, you will be responsible for all the networking infrastructure of both on prem and cloud network components Your main day to day activities will be to assist the Network Team lead in day-to-day upkeep/project and cloud network migrations of the network services You will also be working with a network engineer and helping to upskill them and to take design lead/technical delivery according to the plans A vital key to this role is the constant review of the Firewall policy's and to review the overall infrastructure and to make sure there are no potential risks/vulnerabilities which are not fully documented/evidenced/recorded. As the Senior Network Engineer you will be responsible for all internal networks and external networks so a good knowledge and understanding of MPLS/VPN's is key the same as HA Firewall solutions and network segregation leveraging strict VLAN's and network zoning From a monitoring perspective we use SolarWinds and PRTG but will be moving towards Zabbix as the overall solution going forward Network monitoring services are in place on all devices Regular backups of Switches/Routers and Firewalls are in place Regular patching of network equipment is maintained/in place and CAB process followed. Multi datacentre networking and multi-site networking globally Skills and experience required: Good knowledge of PowerShell Good general knowledge of network protocols such as TCP/UDP port mappings and VLAN's Good understanding of the following technologies but not limited to just them - Cisco Switches/Cisco Routers/Cisco Firewalls/Radware load balancers/Fortinet Firewalls/OSPF/MPLS Exposure to Citrix NetScaler an advantage VPN setup on both Cisco ASA/Fortinet Firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Solarwinds exposure an advantage AWS/Azure/VMWare certifications or extensive experience beneficial Help desk ticket interaction Change process experience required Solid Cisco Router/switch and Firewall knowledge essential Fortinet Firewall knowledge an advantage Radware NLB knowledge an advantage Good background in Citrix NetScaler technology would be ideal
19/04/2024
Full time
Cisco Network Engineer Up to £52,600 per annum Fully remote based role Working for a global technology company we are looking for a Senior Network Engineer to look after the companies technical estate, ensuring that networks and Firewalls are maintained and provisioned to support the business. PLEASE NOTE Due to the volume we will receive on this role please do not call to follow up on your application. You will receive confirmation your CV has been received and we will be in touch within 7 days if you are shortlisted. Accountabilities within this role: As the Senior Network Engineer, you will be responsible for all the networking infrastructure of both on prem and cloud network components Your main day to day activities will be to assist the Network Team lead in day-to-day upkeep/project and cloud network migrations of the network services You will also be working with a network engineer and helping to upskill them and to take design lead/technical delivery according to the plans A vital key to this role is the constant review of the Firewall policy's and to review the overall infrastructure and to make sure there are no potential risks/vulnerabilities which are not fully documented/evidenced/recorded. As the Senior Network Engineer you will be responsible for all internal networks and external networks so a good knowledge and understanding of MPLS/VPN's is key the same as HA Firewall solutions and network segregation leveraging strict VLAN's and network zoning From a monitoring perspective we use SolarWinds and PRTG but will be moving towards Zabbix as the overall solution going forward Network monitoring services are in place on all devices Regular backups of Switches/Routers and Firewalls are in place Regular patching of network equipment is maintained/in place and CAB process followed. Multi datacentre networking and multi-site networking globally Skills and experience required: Good knowledge of PowerShell Good general knowledge of network protocols such as TCP/UDP port mappings and VLAN's Good understanding of the following technologies but not limited to just them - Cisco Switches/Cisco Routers/Cisco Firewalls/Radware load balancers/Fortinet Firewalls/OSPF/MPLS Exposure to Citrix NetScaler an advantage VPN setup on both Cisco ASA/Fortinet Firewalls Understanding of core IT Concepts Problem resolution and root cause analysis Have a good understanding of ITIL practices Solarwinds exposure an advantage AWS/Azure/VMWare certifications or extensive experience beneficial Help desk ticket interaction Change process experience required Solid Cisco Router/switch and Firewall knowledge essential Fortinet Firewall knowledge an advantage Radware NLB knowledge an advantage Good background in Citrix NetScaler technology would be ideal
Onsite 2nd Line Engineer Dorset Up to £37,000 + benefits Security Clearance required As an experienced Engineer, you will come with a background in troubleshooting, maintaining, and supporting a diverse range of systems. You're good at effectively prioritising and managing multiple open issues simultaneously, paying meticulous attention to detail. Your ability to work independently will be valued along with your experience with: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix (XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 You will work on site 5 days a week, so you will be someone who really enjoys face to face interaction. You will certainly be part of something very exciting with great plans in the pipeline. * Due to the nature of this role, you must be SC Cleared or willing to go through SC Clearance, so it important that you have been in the UK for at least 5 years.
19/04/2024
Full time
Onsite 2nd Line Engineer Dorset Up to £37,000 + benefits Security Clearance required As an experienced Engineer, you will come with a background in troubleshooting, maintaining, and supporting a diverse range of systems. You're good at effectively prioritising and managing multiple open issues simultaneously, paying meticulous attention to detail. Your ability to work independently will be valued along with your experience with: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix (XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 You will work on site 5 days a week, so you will be someone who really enjoys face to face interaction. You will certainly be part of something very exciting with great plans in the pipeline. * Due to the nature of this role, you must be SC Cleared or willing to go through SC Clearance, so it important that you have been in the UK for at least 5 years.
Network Field Engineer - 2nd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Network Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Field service deliverables * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. * Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
18/04/2024
Full time
Network Field Engineer - 2nd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Network Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Field service deliverables * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. * Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
18/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Robert Half have partnered on an exclsuive business with a growing IT Solutions Provider in central Edinburgh to recruit a Systems Engineer as they continue to grow their technical offering as part of wider business growth. Responsibilities : Implement and support new technology projects/initiatives/onboardings Management of various multi-tenant platforms in a team environment Respond and action alerts from centralised management system Work with remote support teams and respond to escalated issues in a timely fashion Provide SME support to new client onboardings Skills: Highly logical thinker and skilled in identifying root cause and solutions Must be able to work both independently and in project teams Ability to work under pressure and with short deadlines Ability to mitigate risk and engage other team members when needed Must have availability to occasionally work nights and some weekends Strong Technical skills in the following areas: Azure (Cloud Technologies) Office 365 Citrix Netscaler Windows Server Technologies-Active Directory VMWare ESXi/vCenter Veeam Storage (PureStorage/Nimble) Citrix virtual apps and desktops Qualifications: Strong technical skills with public cloud technologies, Azure specifically Minimum 2-3 years' experience in a system engineering role Certifications preferred (Azure Expert, MCSE, VCP, CCP) Understanding of Remote Access/Delivery Platforms (RemoteApp, AVD, XenDesktop) MSP experience preferred Salary/package: £60,000-£65,000 basic salary Hybrid working (1-2 days a week in office) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
15/04/2024
Full time
Robert Half have partnered on an exclsuive business with a growing IT Solutions Provider in central Edinburgh to recruit a Systems Engineer as they continue to grow their technical offering as part of wider business growth. Responsibilities : Implement and support new technology projects/initiatives/onboardings Management of various multi-tenant platforms in a team environment Respond and action alerts from centralised management system Work with remote support teams and respond to escalated issues in a timely fashion Provide SME support to new client onboardings Skills: Highly logical thinker and skilled in identifying root cause and solutions Must be able to work both independently and in project teams Ability to work under pressure and with short deadlines Ability to mitigate risk and engage other team members when needed Must have availability to occasionally work nights and some weekends Strong Technical skills in the following areas: Azure (Cloud Technologies) Office 365 Citrix Netscaler Windows Server Technologies-Active Directory VMWare ESXi/vCenter Veeam Storage (PureStorage/Nimble) Citrix virtual apps and desktops Qualifications: Strong technical skills with public cloud technologies, Azure specifically Minimum 2-3 years' experience in a system engineering role Certifications preferred (Azure Expert, MCSE, VCP, CCP) Understanding of Remote Access/Delivery Platforms (RemoteApp, AVD, XenDesktop) MSP experience preferred Salary/package: £60,000-£65,000 basic salary Hybrid working (1-2 days a week in office) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: